Men's Wearhouse Reviews

Name: Men's Wearhouse
Address: Massapequa, NY, 11758
Telephone: 1516798037
Rating: 4.1

Men's Wearhouse

Massapequa, NY

4.1 out of 5 rating, 14 Reviews

View more information

Reviews

4.1 out of 5 rating

14 Reviews

81% recommend it

Write a review

Quality of service
4 out of 5 rating
Average response time
4 out of 5 rating
Professionalism
4 out of 5 rating
Value
4 out of 5 rating
Flexibility
4.3 out of 5 rating

Write a review

Sort by:

Jaclyn Sent on 09/26/2018

5 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
one of our grooms men went to one of the newyork stores for his suit and was very happy

one of our grooms men went to one of the newyork stores for his suit and was very happy
Ali Sent on 01/12/2018

5 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
The men looked handsome! No issues, everything came exactly as ordered!

The men looked handsome! No issues, everything came exactly as ordered!
Alexandria Sent on 02/06/2017

5 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
I went to the one in Alpharetta, GA but there doesn't seem to be one listed on here. They were very helpful and eager to assist.

I went to the one in Alpharetta, GA but there doesn't seem to be one listed on here. They were very helpful and eager to assist.

Are you interested?

Send a message

Kelley Sent on 03/07/2017

4.9 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  4.5 out of 5 rating
- Flexibility
  5.0 out of 5 rating
We enjoyed going there. We did not feel rushed at all. I took my dress colors for my Bridesmaids dresses (they are not wearing the same color) and they were able match them to the groomsmen that they are walking with.

We enjoyed going there. We did not feel rushed at all. I took my dress colors for my Bridesmaids dresses (they are not wearing the same color) and they were able match them to the groomsmen that they are walking with.
Samantha B. Sent on 03/15/2019

4.8 out of 5 rating
- Quality of service
  4.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Perfect fit

My fiancé went into a men’s wearhouse, but they didn’t have the suit he had been looking at. Luckily when we looked online we were able to find it! He bought the suit for $699...I know...scary when your trying to plan a wedding. 2 days after we ordered it they dropped the price to $250. I called men’s wearhouse and asked them if they could refund us the difference, we got our money back almost instantly. Their customer service was incredible. He got a $700 suit for $250! Cheaper than renting. Talk to them...they’ll work with you and your budget.

My fiancé went into a men’s wearhouse, but they didn’t have the suit he had been looking at. Luckily when we looked online we were able to find it! He bought the suit for $699...I know...scary when your trying to plan a wedding. 2 days after we ordered it they dropped the price to $250. I called men’s wearhouse and asked them if they could refund us the difference, we got our money back almost instantly. Their customer service was incredible. He got a $700 suit for $250! Cheaper than renting. Talk to them...they’ll work with you and your budget.
Jessica Sent on 07/03/2017

4.7 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  4.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Really amazing experience with the Men's Wearhouse overall. The only thing that I would say is that the prices for their rentals are ridiculously expensive given that you only get the tux for 3 days and the quality of the tuxes aren't exceptional.

Really amazing experience with the Men's Wearhouse overall. The only thing that I would say is that the prices for their rentals are ridiculously expensive given that you only get the tux for 3 days and the quality of the tuxes aren't exceptional.
Eboni Sent on 11/13/2017

4.6 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  3.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
My experience at MW was wonderful. I completely attribute this wonderfulness to our consultant at the Towson store, Ayanna. She went out of her way to make sure my man and his men looked good. The one time we went to the store and spoke with another rep, they were terrible and we made a second trip just to see her and were reassured that everything was fine. She made sure we had everything we needed for the big day, including extra pocket squares since they were missing in the suits we picked up, and she correctly assumed they were missing in everyone's suits. I did think the suit selection there was limited and the price was higher than I anticipated, but we wanted grey suits/tuxes and our wedding party was able to pay, so it worked out.

My experience at MW was wonderful. I completely attribute this wonderfulness to our consultant at the Towson store, Ayanna. She went out of her way to make sure my man and his men looked good. The one time we went to the store and spoke with another rep, they were terrible and we made a second trip just to see her and were reassured that everything was fine. She made sure we had everything we needed for the big day, including extra pocket squares since they were missing in the suits we picked up, and she correctly assumed they were missing in everyone's suits. I did think the suit selection there was limited and the price was higher than I anticipated, but we wanted grey suits/tuxes and our wedding party was able to pay, so it worked out.
User1942303 Sent on 11/27/2014

4.6 out of 5 rating
- Quality of service
  5.0 out of 5 rating
- Average response time
  4.0 out of 5 rating
- Professionalism
  4.0 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
There was confusion about our event date but in the end they were able to get what we needed last minute and it worked out great. Items match David's Bridal colors perfectly!

There was confusion about our event date but in the end they were able to get what we needed last minute and it worked out great. Items match David's Bridal colors perfectly!
Anthony Sent on 06/22/2015

4.5 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5.0 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  3.5 out of 5 rating
- Flexibility
  5.0 out of 5 rating
I used the Plainview location, but could not find it on here. Setting up my wedding group was very easy after looking through the options. I did love the tuxes, but they were a little pricey...I guess that's par for the course though. I would make sure all your groomsmen get measured at least a month before, and make sure they pick it up with enough time for any possible last minute alterations. My jacket needed some tweaks, and I ended up needing a shirt with longer sleeves. If your bride is using David's Bridal for her bridesmaids, you should be able to get matching ties for your guys' rentals.

Lastly, I would be on the lookout for special promotions - I waited a while to setup my group, and I received a promotion for a $100 gift card for restaurant.com when I create a new wedding group.

I used the Plainview location, but could not find it on here. Setting up my wedding group was very easy after looking through the options. I did love the tuxes, but they were a little pricey...I guess that's par for the course though. I would make sure all your groomsmen get measured at least a month before, and make sure they pick it up with enough time for any possible last minute alterations. My jacket needed some tweaks, and I ended up needing a shirt with longer sleeves. If your bride is using David's Bridal for her bridesmaids, you should be able to get matching ties for your guys' rentals.

Lastly, I would be on the lookout for special promotions - I waited a while to setup my group, and I received a promotion for a $100 gift card for restaurant.com when I create a new wedding group.
Melissa Sent on 09/11/2018

4 out of 5 rating
- Quality of service
  4.0 out of 5 rating
- Average response time
  4.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value
  3.0 out of 5 rating
- Flexibility
  4.0 out of 5 rating
Great place! The associate at the Eatontown location is very personable and helpful!

Great place! The associate at the Eatontown location is very personable and helpful!
Tyler Sent on 09/21/2015

3.6 out of 5 rating
- Quality of service
  3.5 out of 5 rating
- Average response time
  4.0 out of 5 rating
- Professionalism
  4.0 out of 5 rating
- Value
  4.0 out of 5 rating
- Flexibility
  2.5 out of 5 rating
I got all of our wedding attire for the men at Men's Warehouse. One of my groomsmen lives in NYC and went to get his attire at the store. They gave him the wrong color pants. We did not find out until 3 hours before the wedding. Luckily it was just pants and the local MW had the correct color and size in stock and got it corrected.

I got all of our wedding attire for the men at Men's Warehouse. One of my groomsmen lives in NYC and went to get his attire at the store. They gave him the wrong color pants. We did not find out until 3 hours before the wedding. Luckily it was just pants and the local MW had the correct color and size in stock and got it corrected.
Katie Sent on 11/23/2017

3 out of 5 rating
- Quality of service
  3.0 out of 5 rating
- Average response time
  1.0 out of 5 rating
- Professionalism
  2.5 out of 5 rating
- Value
  5.0 out of 5 rating
- Flexibility
  3.5 out of 5 rating
Not asgood as expected.

Not asgood as expected.
Kelly A. Sent on 06/11/2013

2.2 out of 5 rating
- Quality of service
  2.0 out of 5 rating
- Average response time
  2.0 out of 5 rating
- Professionalism
  0.0 out of 5 rating
- Value
  2.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
We used Men's Wearhouse because of a friend's recommendation. Boy, were we sorry we did. The first time we went in there one of the salesmen that helped us did a great job. He was knowledgable and accommodating. Other than him, it was the worst experience. We weren't sure of the color vest we were going to choose so we had to go back and look. First we stopped in the carle place location. The salesman was rude and showed no interest in helping us. We went back to the Massapequa location and another salesman helped us. While he was nice, he turned out ordering the wrong color vest and not measuring the shirt accurately, which we didnt know until we went to pick it up. We had also called to find out if the tuxes were in and was hung up on several times. when we finally did get through the salesperson who answered the phone stated that he would not help us , he was too busy! Besides that, we waited on line to try the tux on for over an hour. They had fitting rooms open that they weren't using. The place was a mad house. We even wound up taking the tux next door to David's bridal to try it on. When we came back with the wrong vest and wrong size shirt the salesman who had originally helped us our first time in the store, got us a new shirt and reordered the correct vest for the next day. He was very helpful but because the store was really busy with people waiting for tuxes, it took a while. From start to finish we were there for 2 hours. Other members of our bridal party had similar nightmares in the Oceanside location.

We used Men's Wearhouse because of a friend's recommendation. Boy, were we sorry we did. The first time we went in there one of the salesmen that helped us did a great job. He was knowledgable and accommodating. Other than him, it was the worst experience. We weren't sure of the color vest we were going to choose so we had to go back and look. First we stopped in the carle place location. The salesman was rude and showed no interest in helping us. We went back to the Massapequa location and another salesman helped us. While he was nice, he turned out ordering the wrong color vest and not measuring the shirt accurately, which we didnt know until we went to pick it up. We had also called to find out if the tuxes were in and was hung up on several times. when we finally did get through the salesperson who answered the phone stated that he would not help us , he was too busy! Besides that, we waited on line to try the tux on for over an hour. They had fitting rooms open that they weren't using. The place was a mad house. We even wound up taking the tux next door to David's bridal to try it on. When we came back with the wrong vest and wrong size shirt the salesman who had originally helped us our first time in the store, got us a new shirt and reordered the correct vest for the next day. He was very helpful but because the store was really busy with people waiting for tuxes, it took a while. From start to finish we were there for 2 hours. Other members of our bridal party had similar nightmares in the Oceanside location.
User2340522 Sent on 09/29/2015

1 out of 5 rating
- Quality of service
  1.0 out of 5 rating
- Average response time
  1.0 out of 5 rating
- Professionalism
  1.0 out of 5 rating
- Value
  2.0 out of 5 rating
- Flexibility
  0.0 out of 5 rating
We made an appointment at Men's Warehouse to stop in and see what options we had for our wedding. Although we had an appointment we had to wait a good 10 minutes before anyone even acknowledged us. When one saleswoman did, she was less than thrilled to help out. I sincerely think she did not want to work there. We basically asked her to show us what options they had for tuxs in gray. She showed us one tux jacket and said this is all we have. We had to keep asking for more information, she was less than willing to offer up any help or suggestions without us trying to pull it out of her. Needless to say, we will not be getting our 12 tux's from Men's Warehouse. Such a horrible experience.

We made an appointment at Men's Warehouse to stop in and see what options we had for our wedding. Although we had an appointment we had to wait a good 10 minutes before anyone even acknowledged us. When one saleswoman did, she was less than thrilled to help out. I sincerely think she did not want to work there. We basically asked her to show us what options they had for tuxs in gray. She showed us one tux jacket and said this is all we have. We had to keep asking for more information, she was less than willing to offer up any help or suggestions without us trying to pull it out of her. Needless to say, we will not be getting our 12 tux's from Men's Warehouse. Such a horrible experience.