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Weddings

Memphis Botanic Garden Reviews

Memphis Botanic Garden

Memphis Botanic Garden

Memphis, TN
4.0 out of 5 rating, 37 reviews
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Reviews

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  • Caroline
    Caroline Sent on 07/11/2024
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    So beautiful!

    Michael with the Botanic Gardens was a huge help and very professional. Our wedding at Sara’s Place at the Botanic Gardens was beautiful.
  • Crystal
    Crystal Sent on 09/30/2023
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    Dream Wedding Venue

    Robert and his team were awesome! They have great communication and various options with the type of wedding you would love.
    The downfall of the venue is the bridal suite needs a major update in decor. I kept bumping my head on the chandelier. I'm only 5'1. Also, they need to update their catering list. Most of the cateres are out of business due to COVID. It's not a lot of options. Besides that it was an amazing wedding for us!
  • illustration stars

    Are you interested?

  • Roshaun
    Roshaun Sent on 06/05/2022
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    Beautiful scenery

    The scene sets itself! Saved me tons of money on flowers because we literally got married in a beautiful garden! The Blecken and Sara’s Place were amazing! Would definitely recommend!
  • Eboné
    Eboné Sent on 10/01/2021
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    September Wedding at Blekken Pavilion

    We had the pleasure of working with Mr. Robert Stice one of the directors of events at the Memphis Botanic Gardens. Mr. Stice ensured a lot of my wishes came to life. The Botanic Gardens does have a pre approved list of caterers and bartenders but they were easy to book. We ended up using Club Windward for catering and CFY for bartending. Mr. Stice ensured that my brother had direct access to Sara’s Place and a special route for his wheelchair accessible vehicle to be as close to the Blekken Pavillion as possible. Thank you so much for all of your help and helping make my garden wedding dreams come true!
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    Ryan Sent on 02/15/2021
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    Beautiful Space

    The staff was great. Worked with us on changing the space due to weather conditions. Super responsive and a pleasure to work with.
  • Meredith
    Meredith Sent on 10/26/2020
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    Great Wedding, and Great Staff!

    Such a great wedding venue, and an equally great staff! Everyone was so helpful and quick with communication and made our day great!
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    Caitlin Sent on 07/10/2017
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    The major storm of May '17 knocked out the power, but Haley was able to help pull it off seemingly without a hitch! It was lovely and she was easy to work with. Absolutely a pleasure.
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    Kara Sent on 07/04/2017
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    This could not have been a better experience! Everyone at the Botanic Garden was wonderful and helpful :)
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    Julie Sent on 02/08/2017
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    Great venue for my daughter's wedding - it was gorgeous!! Haley at MBG was very easy to work with!
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    Anne Sent on 02/03/2017
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    Working with Haley at Memphis Botanic Garden was a dream! Haley is efficient, professional and very detail oriented! She helped us to plan and then executed everything that we had discussed. Haley had wonderful ideas and was extremely helpful throughout the entire wedding planning period. I didn't worry about anything the day of the wedding knowing that Haley was overseeing everything. She even sent me a picture so that I could see how the venue looked before we got there. I highly recommend Haley as a fantastic coordinator for any event!
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    Mana Sent on 09/23/2014
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    Loved everything about this venue! Jennifer was amazing to work with. She was very helpful and flexible in working without very unique multi-cultural wedding. She streamlined much of the process by helping coordinate with many other vendors.
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    Angela Sent on 07/13/2010
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    Working with the staff at the Memphis Botanic Gardens in Memphis, TN was awesome. They made sure we had everything we needed with no problem. The Goldsmith's Auditorium has been renovated and very warm and breathtaking. Our color scheme was turquoise, cream and chocolate. The pictures in the garden and by the waterfall all turned out perfect. We chose the perfect venue for our wedding and reception. Corey and Angela (6/27/2010)
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    Stefanie Sent on 03/07/2010
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    All it took was a phone call a few months ahead and we were able to get the garden of our choice on the date we wanted.
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    Married Sent on 10/28/2012
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    On May 14, 2011 I got married at this beautiful garden. We didn't pay anything but the entrance fee. Our family & friends joined us along with the minister and photographer. We have great pictures & priceless memories. In todays recession saving money is my goal.
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    Lucy Sent on 07/06/2017
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    Throughout the planning process, Haley responded to my emails within 15 minutes and answered all of my questions! The morning of the wedding, we unexpectedly had to move the ceremony to BG and Haley worked with the MoH to find us outdoor space, rent chairs, and set up the area in less than 5 hours. I took a star off value because the alcohol was expensive and not very flexible. The margaritas were delicious but the white wine was not cold and they did not serve the beer we had decided on. Their new standard dance floor is beautiful though.
    Overall, Haley and BG turned what could have been a disaster into a beautiful day.
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    K Sent on 06/28/2017
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    Haley at the Botanic Gardens was fantastic! Extremely responsive. They worked with us and were very flexible. We ended up changing our date after booking the venue and they worked with us to adjust everything. There were a few more costs than we initially realized upfront because all rentals and alcohol must be provided through the botanic garden.
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    Jennifer Sent on 07/21/2009
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    My wedding was so beautiful!!!! The Memphis Botanic Gardens is an ideal place to get married. The Japanese Garden is one of the prettiest places I've ever been! We choose to get married with the audience facing in the lake. Swans swam by during the song...it was magical! I highly recommend!
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    Misbah Sent on 08/31/2015
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    Jeniffer Hamblin is great work work with. She is very professional and answers all the questions you have and is very responsive.

    I had my wedding at Botanic gardens and we loved everything about the venue. We already read that you have to ask all your questions to them in detail which is exactly what we did. Right from the beginning, Jennifer was very clear about what is included in the rental, what isn't. We went to Botanic gardens a lot of times to figure out stuff and they always welcomed us and answered our questions.

    It was a bit pricey since we had to bring everything on our own (Service, plates, etc.) Although we used an approved caterer, we were charged $2 per guest as it was not a caterer on their list, would be great if they change their policies and waive that $2 fee off.

    We got lucky as there were no other events planned earlier on that day and our decorator got more time to decorate. Overall the venue is really really beautiful, makes a great place for pictures. The place has so much personality in itself. Couldn't imagine getting married elsewhere. We had a big fat Indian wedding and Botanic gardens was a perfect venue for us.
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    Anne Sent on 04/18/2017
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    The Botanic Garden was a great venue for us. We enjoyed the setting sun during our ceremony in the Rose Garden. We had great flexibility with what we needed from the venue, and Haley was a huge help and pulled some things together for us fairly last minute. Thank you!
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    Stephenie Sent on 11/06/2007
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    This venue was very flexible for letting me come in frequently to look at the gardens and reception hall to plan for my event.
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    Bri Sent on 06/10/2018
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    Beautiful garden. Friendly, prompt, accommodating staff. Accessory items (chairs, tram, etc.) are a little pricey compared to the garden wedding ceremony price. The day of, everyone was super helpful but some things and places were hard to find. I suggest scoping it out and setting up a meeting with a rentals coordinator prior to your rehearsal weekend. I couldn’t, as I lived 4 hours away, but I think it would’ve been helpful.
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    Mary Sent on 06/17/2012
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    A little pricey. We paid $600 for an hour and then had to pay an extra $75 to use the bridal room. You would think that would be included in the price.
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    User2092569 Sent on 04/09/2015
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    I loved it! Absolutely beautiful venue!
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    Sengngeune Sent on 05/10/2012
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    Beautiful venue if flowers are in full bloom. Staff are nice...only downside is you can't bring in your own alcohol and not a fully equipped kitchen....
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    Kathy Sent on 09/27/2011
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    Botanic Gardens is beautiful but pricey. Not a fan of outdoor weddings to chancy for bad weather, not their fault. Service was good I got everything I asked for. Jennifer was professional and made some helpful suggestions, but hard to contact. Room was beautiful and large, policies are extremely strict.
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    Cassandra Sent on 08/29/2016
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    Very beautiful venue. A lot of extras on top of the base price for decorating. Slightly stressful to get it all organized and didn't feel comfortable with the plans until the last minute. Would recommend but be prepared to spend more money than what is originally discussed.
  • Krystle
    Krystle Sent on 06/10/2012
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    It was a beautiful place to get married at and lots of great photo ops! Price was a little steep for a 30 minute ceremony but it is what it is. They couldn't find our check that paid our balance, and yes, we did bring it but they did find ultimately find it. Other than that, I loved everything about getting married at MBG!
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    Jennifer Sent on 06/05/2008
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    The place is beautiful but they are on a strict schedule and there's not much leeway in times. Also, my rental coordinator was not helpful at all with things as simple knowing if there were power outlets near the garden I chose. The experience was great except for not returning calls (even though I only called a few times the entire planning process), strict times, and little help. It sure was beautiful though!
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    Crystal Sent on 10/22/2012
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    Botanic Gardens is a BEAUTIFUL venue, but it comes at a price. You will be nickeled and dimed for EVERYTHING! The dance floor-extra. The tram-extra. To use the newest pavillon-extra. There is a cost to rent the reception hall and a separate price for the wedding ceremony. You must use their bar services, which are pricey. Flexibility- forget it. The rules are the rules!
    The event coordinator is nice enough, but more than likely over-worked with not enough help. She never seems to really have the time to deal with you- always seems rushed to "get it over with", whether it's a phone call or a meeting, in order to move on to the next task.
    I'm sure this is ideal in many settings, however, when a bride is spending thousands of dollars, the last thing you want to feel is rushed or like you are being bothersome and hindering another task from being done. Don't bother leaving a message- none of my calls were ever returned! You will do much better with email (maybe), otherwise just keep calling until you get her (after all, you're just planning a wedding). Closer to your wedding date, you will get called to confirm details, but don't look for much else.
    Also, make sure your rain alternative is REALLY available (if doing an outdoor ceremony). Luckily, it did not rain on my wedding date, since another event was going on in the lobby which was my designated rain spot.
    On the plus side, they do have 8 bistro tables for use at no charge, the brides room is nice (though it was not cleaned from the previous wedding on my day), and it IS a pretty venue and will make for great pics.
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    Megan Sent on 11/20/2016
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    I read the mediocre reviews and booked my wedding a Memphis botanic garden anyway because we love botanic gardens and it was just gorgeous. Problems with the wedding day: 1) Our cocktail tables were set up in the corridor right by hardin hall reception room but they were having a kids halloween event in the morning and people we setting their things on them and using them. 2) they were having a huge kids halloween event and some large outdoor event with bouncy castles and a loud MC/band. We were not aware of this and I have an awesome wedding planner who knows the staff - and even this was a surprise to her too. 3) Thank goodness I had an awesome wedding planner so as we're lining up to go down the aisle outside and their stage was obnoxiously loud she could call them and they turned it down for the ceremony. 4) I really wanted to take pictures in the back of the garden/Japanese garden, but there was another wedding over there so that part was off limits.

    I think overall I would have my wedding there again. We had 2 ceremonies, one outside and one in the atrium and the reception in hardin hall. It was a gorgeous day and the pictures look great (and we didn't have to drive anywhere else to take them). They let us have a horse and carriage in the front for our indian ceremony without problems and we were allowed to cater in Indian food. This surprise other events occurring during the day does not seem to be unique to my wedding so I would without a doubt say it would be VERY difficult to have a wedding here without a wedding planner or wedding coordinator of some kind.
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    Lynn Sent on 06/28/2017
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    While the venue was beautiful, there were several improvements needed. We experienced: bar ran out of selected beers and water bottles, our "day of" wedding planner was MIA most of the time period she was paid to be there for us. She was with other potential customers, could not locate her when help/direction was needed, left us with little direction about what was to happen when her "shift" was over. We experienced inclement weather, which we all knew was a possibility; when the bad weather approached, it was up to us and our guests to move everything inside. I felt like tables should have at least been set up so that the move was easier and our guests didn't have to pick up large items. We were told by our "day of" planner that she would direct the gifts brought to the venue to be placed in a locked room. This was never done. When we packed up that night, there were only a few gifts in that room. I got a phone call the next morning that all the gifts were still at the FRONT DESK, unmonitored and I could pick them up. :( We are not even sure that we received all the gifts brought to the ceremony. Lastly, our same "planner" told us at our consultation that we could use certain vendors. We were told at the last minute that this was not the case and we would have to use vendors only supplied by Botanic gardens, instead of our approved caterer and florist. This was an additional charge by Botanic and the increase in price was substantial. We were also charged for additional café lighting that was not used. We were over quoted and all the lights were not used. I disputed this and our "planner" said I was wrong.
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    User6777381 Sent on 06/08/2015
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    This venue is absolutely beautiful! But dealing with them was like pulling teeth every step of the way! If it had not been so beautiful the coordinators would have been a deal breaker. In fact it almost was.
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    Annie Sent on 02/01/2015
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    Jennifer, the event coordinator, is very difficult to reach by email and almost impossible to contact by phone. She always appears to be in hurry and you get the feeling you are bothering her if you have several questions. Botanical Gardens needs to hire a person who is available and accessible to a bride or her planner. A girl's wedding day is one of the most important days of her life, and vendors need to be professional, responsive, and caring when a bride selects them to be a part of her special day.

    Botanical Gardens does not list the time the reception room will be available on the day of the wedding, although you are reassured when you sign the contract that you will have adequate time to decorate. The Goldsmith Room, our reception venue, was also the rain option for our outdoor wedding, For a wedding that was to begin at 6:00 p.m., we were not granted access to the room until 3:00 that afternoon because Jennifer scheduled an event that did not end until 3:00. In hindsight, I would not sign the contract unless they add information that gives the exact time the room will be available that day. Thank goodness we had a phenomenal decorator who came in with his team and transformed the room into an enchanted scene in 3 short hours.

    The conference room, which doubled as the Bride's Room, was dirty and I had to have someone to come and clean it when I arrived on the day of the wedding. I had asked for the large table to be removed to make more room for the wedding party, but this was not done. On the day of the wedding, there is no contact person and you are at the mercy of the ladies at the information desk.

    Although my daughter's wedding and reception were beautiful, I was extremely disappointed in the customer service I encountered with this venue.
  • Maggie
    Maggie Sent on 10/08/2019
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    Event staff were very hard to deal with

    I originally booked the Botanic Gardens 14 months before my wedding date. They were wonderful and responsive. I had been in contact with them a couple of times throughout the year and again, they were responsive and great. 3 months before my wedding my florist informed me that they completely cleaned house and got rid of all their event staff and had all new people. I NEVER received any communication that I had a new contact or anything. I went by without an appointment and they were so overwhelmed! They had me in their calendar, thankfully! However, they did not have a file on me. Did not have a copy of my signed contract or receipt of my deposit. After I came by they were very unresponsive! I sent 5-6 emails and left multiple voicemails with no response. Finally got someone to respond to answer my questions but it was frustrating that I had to practically harass them to get simple answers. Then 2 weeks before the wedding I wanted to confirm everything and make final payment. Again, no response! 2 days before my wedding I had to stop by again without an appointment just to pay my balance and ensure they had ordered my chairs. Day of wedding we show up to take pictures. My florist had delivered the flowers 30-45 mins before I got there and they could not find them! The front desk staff were rude and not helpful. We finally found the flowers but not until after our bridal portraits. The venue is beautiful but the staff their are very unorganized and need to work on customer service.
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    Matthew Sent on 06/17/2019
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    Look Elsewhere

    Hidden fees. Read everything thoroughly. Not very polite or helpful. Went from a 3-4K rental to about 10-11k strictly to the Botanic.
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    Michelle Sent on 11/25/2015
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    This was, by far, the worst vendor for the wedding. I read previous reviews that the coordinator was poor at responding to emails, but I thought "Hey, couldn't be that bad". I was wrong. I had to email her multiple times, and even call her, before I could get a response for anything. She was not helpful or flexible for anything.

    Originally I was told that I was not allowed access to the bridal suite because I wasn't having my reception there. I ended up having a meeting with her colleague, who told me that was not true. I could reserve it for a fee. Her colleague also informed me there was a set up and delivery fee for the chairs. The original coordinator never told me that.

    I think the worst thing that happened was I informed her, via email and a phone conversation, which credit card I wanted her to use for the balance. And she used the wrong card. When she tried to fix it, she charged the full amount to the correct card, instead of just the balance that was due. So I had to call her again, to get a refund on the wrong card and a refund for what we were overcharged. It was resolved in the end, but there was a lot of money I couldn't access, due to how long it takes the bank, the week of my wedding because of this.

    I would caution anyone considering them, due to these difficulties.
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