Memories Made Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
21 reviews
Recommended by 100% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awards
21
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Featured
Alexis Sent on 07/15/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!!
The Memories Made team was AMAZING in helping us on our wedding day and pulling out all the stops on the video. We are YouTubers, so having a great video is even MORE important for us when sharing our memories with our family, friends, and supporters. The music matched who we are across the board, and they made sure to really highlight the special moments when we were speaking and having a great time. Thank you so much to the Memories Made team! -
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Jeremy Sent on 12/30/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Tommy and his team are amazing to work with! He is very transparent and honest. He is not a pushy salesman and felt no pressure from him when we first called. Completely laid back which helped me to not be stressed and we are so happy that we chose them! Our videos came out amazing! We saw things we didn't even know he captured or that were even happening. Our videographer, Christina was amazing to work with also! The edits took about 10 weeks to receive but it was very much worth the wait! We highly recommend this team to capture your wedding video you will not be dissapointed. -
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Josie Sent on 11/05/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
Memories Made made me cry when I watched the wedding highlight video. They captured moments throughout the day perfectly, not just the big, loud moments but the quiet, small moments too. Andre was the videographer, and he was amazing!! 100% recommend. -
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David Sent on 06/24/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing company!
We had an amazing experience with our videographer! They answered all our questions and made sure we felt comfortable every step of the way. On the day of our wedding, they were very kind and made sure we were relaxed and enjoyed our day! The highlight video we received was amazing! They sent it out very quickly and we got to watch the video during our honeymoon! We’re grateful for the professionalism and kindness and we highly recommend them to anyone looking to book them!Memories Made's reply:
Thank you David! We really enjoyed working with you and Hannah and your families! What an emotional and amazing day! -
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Hanna Sent on 06/16/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just what we wanted!
Working with this team was so easy, and they captured our day so perfectly. I wanted our video to feel like a fly on the wall day of, and they truly were. Our videographer worked well with our photographer we hired to give us the best outcomes in both photos and video. Watching our video back was so special and so worth it!! -
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Justin Sent on 05/23/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nailed it!
First of all, thank you for incredible video captured for our very special day. The moments that were captured were extraordinary. The whole layout was spot on. We were so overjoyed with the way our day was recorded and would have wanted any other way. Thanks again Tommy and Janet. -
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Liz K. Sent on 01/14/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Breathtaking Videos
Memories Made did an incredible job capturing my daughter’s wedding. I did not think we would be able to afford a videographer after our first venue foreclosed. I was blessed to find Tommy and Memories Made. He and his team were great to work with. The highlight video and full feature film are breathtaking. They captured all the special moments. I had tears all over again. Memories Made gave my daughter a priceless, treasured memory for a lifetime! They are high quality, affordable, and professional. Highly recommend. -
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Sydney Sent on 12/14/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Reliving the best day of our lives.
Tommy with memories made captured THE most beautiful moments from our day!! -
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Annie Sent on 08/28/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
SO glad we chose Memories Made to capture our day through video!
Memories made did a phenomenal job capturing my wedding day! During the day, the videographer did such a great job staying out of the way, I forgot he was there most of the time. When we got our video back, my husband and I were both SO pleased. The quality is amazing and all our friends and family had nothing but nice things to say about it. Thank you to Memories Made for making our day special! -
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Kathleen Sent on 11/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Blown away by quality, expertise, & affordability!
My husband and I were blown away by the quality, expertise, and affordability that Memories Made provided. The videographer blended seamlessly into our wedding day and worked well alongside our photographer. Now our wedding day won't someday become a blur because it is so beautifully documented - we will never forget the faces of those who attended our wedding or the touching words that our friends shared in their speeches. We wholeheartedly recommend Memories Made for wedding videography. Professional service, affordable price, and premium product! -
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Juneitta Sent on 10/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Videography
Tommy and his team did an amazing job on the videos of my daughter's wedding. The communication was great, the price fair, and the finished product exceptional! This is truly a top notch vendor that I would highly recommend. The videos bring tears to my eyes ever time I watch them. The finished products not only include an amazing highlight video, but also a longer version with the full ceremony and even more highlights. They captured such special moments so well. They even went above and beyond at the very last minute to live stream the wedding for us due to unforeseen circumstances that arose - it too was very high quality with microphones on the groom and the pastor. Honestly, I can't say enough good things about Memories Made! -
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Katherine Sent on 02/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Value Vendor We Hired for Our Wedding
We weren't even sure, when we began planning our wedding, that we wanted to spend the money on a videographer. Looking at pricing initially made us balk -- but advice from family and friends let us look again. We found Tommy with Memories Made. He was exactly what we needed in a vendor. He was quick to answer questions, happy to give us the time we needed ahead of the wedding to be comfortable having his team there, and responsive afterward with questions and requests. Our videos are something we are going to view over and over again over the years. I'm so glad we spent the money on Memories Made. -
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Janeth Sent on 11/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Go with memories made!
After all the research on vendors, I am thankful we chose Memories Made. The team was wonderful to work with and made the process so easy for us. I purchased package 4 with the drone footage for our wedding and I am just in awe over the footage. The highlight video and documentary video are absolutely breathtaking! They captured all the special moments and made this beautiful piece that our family can treasure for a lifetime. The day went by so fast and I feel like I missed so much so having these videos is such a blessing. They are so beautiful and I just can’t stop watching them. Turnaround time was 6 weeks, just a week longer than Tommy said, but it was WORTH THE WAIT!!! ABSOLUTELY PERFECT! Thank you! -
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Josiah Sent on 08/28/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Videographer!
My wife and I hired Memories Made for our wedding in May 2021. We love how the full-feature video was able to capture every special detail of our wedding day! The videographer worked well with our photographer to keep the day running smoothly. We are so grateful for the high-quality video that we have to look back on for years to come! -
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Amy L. Sent on 06/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best!!
Tommy and his team were incredible to work with. They are always available to answer questions and made me feel comfortable and confident going into such a crazy day!! I am so happy with the videos I received, and would recommend them to anyone who asked!! I actually booked them as a recommendation from a friend, and they absolutely did not disappoint!! -
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Michael Sent on 03/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing video team!
Memories Made and Tommy and his team were amazing to work with. They made our wedding day easy and effortless. The crew was incredibly professional and made the day so much fun. The end product was incredible! I highly recommend them! -
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Susan Sent on 01/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
We hired Memories Made for our daughter’s small wedding ceremony. We couldn’t be happier with the finished video! Every special moment was included, and Tommy was flexible as our plans got changed and downsized due to Covid. Their intimate ceremony and surprise venue parking lot car parade were all captured perfectly! The editing and accompanying music flowed perfectly for a beautiful video the bride and groom and family will treasure forever! -
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Madeline Sent on 01/16/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous video!
Tommy and team put together a beautiful wedding highlight and full feature video for us. After having planned a 250+ person wedding pre-pandemic, and then having to rearrange everything to have our immediate family-only wedding on December 19th, Tommy was flexible and captured the most intimate details of our day. It could not be more beautiful footage! By far, the most affordable and high-quality videographer I have seen. Thank you, Tommy, for helping us remember our special day for years to come! Maddie & Cody -
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Veronica Sent on 08/21/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Probably the BEST investment we made for our wedding day!
Video was the last thing on our list IF budget allowed. We contacted Memories Made and after talking with Tommy and working out a great package within our budget we were all set. Still didn't really know what to expect but Tommy was great in communicating promptly and answering every question we had. On the day of, he showed up early, said hi, and got right to work. Didn't notice him all day which was great as we were hesitant to have a camera in our face all day. When we saw our videos, OH MY GOSH!!!! Tears were streaming down my face, even more than on the wedding day! Maybe it was the music, listening to our vows again, and watching the emotion our families were showing was amazing! These were things we didn't catch on the wedding day. We received our wedding videos 32 days after our wedding which was a huge plus! Would hire them in a heartbeat and am already recommending them to everyone that asks! -
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Bree Sent on 10/26/20254.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful videography!
We booked the most popular package and it was so affordable yet gave us the highlight video plus the full length video! We loved the drone footage and our entire video!! Everyone says that our videographer was amazing that watches it and we agree!! He even stayed until the very end! -
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Rachel Sent on 05/31/20224.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Communication is Key
We decided to have videography for our wedding much later in the planning process than most of the other planning we did for booking vendors. I was on the fence for a long time, ultimately, we decided to go for it. As we were later in the planning, I didn't have a big budget to allot. Many videographers (as with any other vendors) have astronomical prices. I found Memories Made via The Knot and I always appreciate it when vendors are transparent and list their prices on their website! We selected a package that worked for us and communicated with Tommy throughout the process. Tommy is very friendly.
The reason for deducting one star is mostly due to communication. When I was interviewing Tommy before booking, I noticed they are listed for two states so that was concerning because I didn't know if they'd be available for my wedding in CA. He assured me they operate in both states. However, it was not communicated to us that we'd have someone else as the videographer the day of our wedding. I feel bad that I cannot remember the name of our videographer because I was only introduced on the day of the wedding and there was so much else happening that day. We had a winter wedding at night so the lighting isn't great, and I feel that slightly impacted the video quality (that's not so much a knock on them, I knew that was a possibility having a wedding at night in December). Additionally, there wasn't much communication after the wedding as far as the timeline for receiving our videos (in the end, it took a few months). I was as understanding as possible, knowing our wedding was around the holidays and the ongoing pandemic impacts, I only wish there was a little more communication.
I am happy with the outcome of the videos and being able to choose the songs featured in our video for that extra personal touch. Because the process took a little longer, Tommy was very accommodating at providing some extra footage we requested. I think their main homebase is in Kansas, so perhaps it would be better suited for weddings there. Overall, I'd still recommend working with them as long as more specific details are discussed when booking.Memories Made's reply:
Hi Rachel, Tommy here. I'm very grateful for your review and I completely understand knocking off one star - that's completely fair. I'm am so very sorry it took a little longer than expected as well as not being the one to shoot your wedding. We do ONLY serve Orange County, CA, Kansas City Metro in Kansas, and Tampa, Fl. Also we only work with the same videographers at each location so they know our culture and vision for our work. Your videographer was Rene. We trust them implicitly. I used to travel to all weddings but after the pandemic and more recently, travel has been a lot more expensive. We don't charge "extra" for travel and keep our prices the same across the board. Even when I do have to travel for a wedding, it comes out of the purchase price - it just wasn't feasible during the December month. However, all weddings go through me and all editing comes through my desk. You wouldn't have been able to tell the difference if I shot the wedding or one of our 3 lead videographers shot the wedding - nonetheless, I understand where you are coming from and I appreciate your feedback. Thank you so much for trusting us with your wedding day and for allowing us to capture this memory for you so you can cherish for the rest of your lives! Cheers to you and Robert! -
Quality of service
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