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Memories In Motion Reviews

Memories In Motion

Memories In Motion

Bunker Hill, WV
4.8 out of 5 rating, 38 reviews
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Reviews

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    Jackie Sent on 09/23/2018
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    Absolutely outstanding photographer. Could not have been happier with how Kim, Eric and Patrick helped with getting us all the shots we wanted.
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    Ashley Sent on 09/02/2018
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    Memories in Motion made our wedding awesome! They took a lot of pictures for us at a great price!!!! And they made it fun! Would definitely recommend!!!!
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    Jen Sent on 08/14/2018
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    We used Memories In Motion for our video and photography, and both services were outstanding. They have enough knowledge to know how to get every shot we wanted without being in the way. HIGHLY RECOMMENDED.
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    Jillian Sent on 08/14/2018
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    Easy going photographer who is willing to follow what you want and get the shots you ask for. Great to work with.
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    Brooke Sent on 08/14/2018
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    AMAZING pictures, thank you so much, love love love them!!
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    Karen Sent on 08/07/2018
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    Thank you so much for the wonderful pictures. We could not be happier with your work and look forward to bringing you back for our anniversary shoot!
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    Kathy Sent on 08/03/2018
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    Memories In Motion did a wonderful job taking pictures for our wedding. We had a check list of everything we wanted and they went right through it quickly and our pictures turned out amazing. You will not be disappointed if you hire Memories In Motion.
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    Rob Sent on 07/13/2018
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    Memories In Motion captured our day perfectly!! We could not have asked for a better photographer and video team.
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    Michelle Sent on 07/08/2018
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    Used for our DJ and pictures, both were outstanding. Pictures were exactly what we wanted and Patrick getting the dance floor packed all night.
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    Tiffany Sent on 06/29/2018
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    Used them for pictures, video and DJ and could not have been happier. They were a full team that helps keep you organized and on time throughout the wedding, and the pictures were simply amazing (and so many of them!) Can't go wrong with this company
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    Kayla Sent on 06/26/2018
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    Excellent Django videographer would definitely recommend
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    Emma Sent on 05/18/2018
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    Memories In Motion is the best!!! You do not have spend a ton of money to get experienced professionals on your wedding day. Hire this company NOW! You will not regret it!
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    Rachel Sent on 05/18/2018
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    We can not thank Eric, Patrick and Kim enough the work they did on our wedding pictures and video. Memories In Motion was recommended to us from a friend, and we will be recommending them to any friend we know who is getting married. I wish we would have got to them sooner so we could have used their DJ service as well.
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    April Sent on 05/02/2018
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    Thank You Thank You Thank!!! We can not say this enough to Eric, Patrick and Kim for the INCREDIBLE services they provided to us. We used Memories In Motion for our photography, video, and DJ service, and every single service was above 5 stars. We had specific pictures we wanted taken and very specific music we wanted for our reception, and this team could not have been more accommodating. You will not find a better group of people to work with on your wedding day than Memories In Motion
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    Kelsey Sent on 04/13/2018
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    You WILL not find a better DJ for your wedding than Patrick. Every step of the way he was attentive to our requests and needs and had the dance floor PACKED the whole night.

    Our pictures and video were simply AMAZING. Kim and Eric took the time and find out exactly what we did and didn’t want captured, and made sure to stick to our plan. They wasted no time in getting the shots we wanted, and made sure our guests did not have to wait for us between our ceremony and reception. This company KNOWS how to treat couples on their wedding day.
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    Sara Sent on 12/01/2017
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    Eric and Patrick are phenomenal! We emailed a decent bit before the wedding to make sure we were on the same page with expectations and to go over the list of the specific special moments we wanted captured on the wedding day. We were interested in a documentary style video, with chapters covering each different part of the wedding (e.g., getting ready, ceremony, reception). Patrick and Eric got to our wedding early to set up and get acquainted with the area, and immediately started filming. We got some unexpected "real" getting ready footage! Patrick stayed with the bride, while Eric filmed the groom, and then together they filmed the rest of the wedding to get two different angles to make sure they captured the moment. They used a combination of these two clips to create our final video. We were very pleased with our end product: the video was wonderful and true depiction of the day. The audio came out so well: the entire ceremony was captured so we can re-watch with a complete understanding of what our officiant is saying, and understand the speeches. We were also very appreciate of their patience as we went through several iterations of edits to the video to create our documentary: Eric and Patrick allowed us to watch the video, provide comments, and then sent us another version addressing them so we could see an updated version. They were very generous with their time! We received a copy of the wedding video they made as well as the raw footage.
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    Lyndsey Sent on 10/29/2017
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    Absolutely amazing service. We used Memories In Motion for our video and DJ service, and they were incredible every step of the way. Their online planner is a great tool to make sure we had everything ready with our music, and their videos were simply outstanding.
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    Elizabeth Sent on 07/07/2017
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    We used Memories In Motion as our main vendor (video, DJ and Photography) and could not have been happier the service they provided. They were attentive to every one of our needs, and did not over take the day, by staying in the background will capturing some amazing footage and pictures. Highly recommended!
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    Shelby Sent on 07/05/2017
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    Memories In Motion came to us through a friend’s recommendation who had used them for their daughter’s wedding. From the initial contact with them, we knew they were the company for us. We used them for everything (Video, DJ and Photo) and every single aspect of their service was second to none. They arrived well ahead of our ceremony to make sure all would be in place in time, their ceremony sound system was perfect for our outdoor ceremony (they had a microphone on both our official and the groom) and Patrick kept us on schedule as our emcee. The videos were just outstanding, as were the pictures. They told us they only do 2 weddings a month so they can concentrate on each client individually, we thought it was just a sales pitch when they said it, but they were not lying. This wedding team truly cares about your special day and will do everything they can to make sure it is exactly was you wish.
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    Erica Sent on 02/06/2017
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    We absolutely loved working with Patrick and Eric. They responded to all of our questions quickly and professionally, did not force us into anything we did not need, and offered advice to us. The day of service was amazing. Patrick is truly one of the best wedding DJs I have ever seen, and the videos were exactly what we were looking for, and were precisely what they promised to deliver to us. Superfast turn around time as well (our ceremony was up the day after our wedding). There is no one else I would recommend for your wedding day.
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    Heather Sent on 12/11/2016
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    Eric and Patrick came highly recommended to me from a local wedding professional who knew we needed someone good, but affordable. They always got right back to me and answered my many questions and they were extremely helpful before the wedding. The website makes it really easy to plan all your playlist. At the wedding, Patrick and Eric were professional and got everyone on the dance floor. They were a big part of the fact that people said it was the most fun wedding they'd been to in a very long time! I would recommend to everyone and definitely plan to use their services again.
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    Madison Sent on 12/04/2016
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    Memories IN Motion were amazing to work with. There answered all of my questions and were extremely flexible and made planning my wedding easy. I knew from the beginning they would come through and deliver everything the promised, and they did that plus so much more! I look forward to working with them again for future events I am planning!
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    Jessica Sent on 10/21/2016
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    We could not have been happier with the service we received from Memories In Motion. Their online planning area makes sure all your reception music is covered, my guests loved the text request system, and they kept everyone on the the floor all night long. The video service was simply beyond anything we imagined. They had a quick turnaround on our videos (our ceremony was up the next day) and with them including 2 cameras, nothing was missed. I have a sister getting married in 2018, and have already told her to book Memories In Motion today for her wedding. You will not go wrong bring Patrick and Eric in for your special day.
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    Jennifer Sent on 10/19/2016
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    Eric and Patrick were the best! They were so professional and I got everything I wanted from them. Their song choices were excellent. Their comments over the microphone were great. I would definitely recommend them!
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    Mercy Sent on 06/27/2016
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    We hired memories in motion for our wedding in September, which hasn't occurred yet. I want to comment on the outstanding experience so far. This will be an evolving review which will be updated after the wedding. We hired the DJ and Videography service with the second photographer.

    I chose to write this review to reflect on how accommodating and professional this vendor has been. We have many special touches that we are requesting of the vendor and they are bending over backwards to accommodate us which really makes me trust them. From our original phone interview with this vendor who was quite patient with questions as well as with our multiple (and possibly unusual) requests (ie. Special songs to honor our guests and our request for the second photographer to focus exclusively on the guests since we want to make sure we can include something in our thank you cards). They also are quick to respond regardless of where you contact them (email versus facebook versus phone), I've never had to wait more than 24 hours for a response. This demonstrates excellent customer service which is second to none in the wedding industry.

    I've also been faithfully following their facebook page which has their videos for the recent weddings that they do. I love the charming style of especially the the highlight video (I really get a big thrill out of watching other people's happy moments, which they capture beautifully).

    We are very excited for them to be a part of our wedding vendor team.

    Update: The wedding went well. We got many compliments on the DJ and we love the video of our ceremony. They got many shots and more of everything we wanted. We appreciated Eric spending time with us capturing moments of the bridal and groom portraits. I would highly recommend this team for videography and DJ especially if you care about your budget
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    Casey Sent on 02/29/2016
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    Memories In Motion helped my dream wedding come true. The videos were exactly what we wanted, they were able to get pictures that my photographer missed, and their DJ service is simply outstanding. They kept all our guests on the floor all night long, and captured every single second of it for us to have for the rest of our lives.
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    Marybeth Sent on 02/09/2016
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    We can not say enough about the service we received from Memories In Motion. From the initial contact, through to the final product, they went above and beyond anything we could have expected. Don't let the low price fool you, this company knows how to make your wedding special!!

    We chose the Platinum package. Our video and pictures were outstanding, and Patrick is the best wedding DJ you will find anywhere. The text request system they used was a huge hit with all our guests.

    Do not wait to book these guys for your wedding, you will not be disappointed!
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    Beth Sent on 01/29/2016
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    We could not have been happier with the service we recieved from Eric, Kim and Patrick. We chose the platinum package. Their planning area for laying out your reception is amazing, and the finished product was beyond anything we could have expected for the price. Patrick is a top level wedding entertainer who kept our guest dancing all through the night, even the ones we thought would not dance. They captured every single aspect of our wedding, and we very accomadating to certain special requests we had (we asked for nothing to be posted online being one).

    Memories In Motion will not disappoint, and we are even bringing them in again this summer for our family reunion.
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    Amy Sent on 11/17/2015
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    We had heard so many good things about Memories In Motion before booking with them, we thought they would be way out of our budget. Instead, we actually ended up using them for everything (our wedding video, photography and DJ) because they were so affordable. And we were NOT disappointed! The video and pictures were way above anything we could have hoped for, they were incredibly easy to work with, and even allowed us to suggest changes in our highlight video when we saw the first draft of it online. All of this would have been well worth the price we paid, but when you add in the DJ service, it was without question a value. Their online planning area lets you completely lay out your reception, and their text your request system was a smash hit with our family and friends. You will not go wrong hiring Memories In Motion
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    Katlyn Sent on 11/13/2015
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    Hands down the best vendor we worked with. They shot everything flawlesslessly and had some of our videos up within a week of our wedding. Incredibly affordable for the services they provide, would hire again in a heartbeat.
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    Bryce Sent on 08/29/2015
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    There is a LOT that goes in to planning a wedding. With every little thing needing your attention and pulling you in all different directions it is comforting to know that you have reliable and experienced people working with you and for you. That is exactly what we found with Memories In Motion. To have DJs that are flexible with schedules and are willing, available, and able to help out with just about anything is a huge blessing and relief. We delayed our ceremony for close to an hour due to rain and the Memories In Motion DJs were able to entertain and keep our guests informed. Once the ceremony started, we gave the DJs instruction to play ‘typical bridal procession music’ and with years of wedding experience, they knew exactly what we needed. As for the ceremony, we had a few MUST PLAY and MUST NOT PLAY requests but again, we relied heavily on their experience and ability to judge the crowd. And it was amazing – the guests danced the night away and ranted and raved the next morning about how much fun they had. Patrick also acted as our Emcee tonight which was HUGE! You will find that every guest wants to talk to you, the photographers want you to go pose for pictures and time will pass you fast. Patrick was able to keep us focused on the things that were really important to us – such as the bridal party introduction, first dances, cake cutting, and bouquet toss – by announcing all that was going on. All in all, the DJs were superb. You will not go wrong with Memories In Motion. They are very kind and easy to work with and I am positive that if you have any sort of musical request, event question, or recommendations on something, they will be able to support it. They even took WONDEFUL photos and posted to their Facebook page THAT NIGHT! Again, 5 star service and a night I will never forget— please consider this group!
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    Trey Sent on 11/23/2014
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    It was very important to me to have a professional wedding video done, because we had many friends and family all over the country and world we wanted to experience our day. When we first contacted Memories In Motion, we were surprised by the speed that they responded. While most companies we talked to would take a day or two to get back with us, these guys would respond within an hour. The more we talked, the more we realized this was the company for us. Patrick and Eric were genuinely interested in learning about us, and were not just interested in a paycheck. These two take their jobs seriously, and are professional every step of the way. The final product was beyond anything we could have dreamed for.
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    Emily Sent on 10/27/2014
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    Awesome service!! We were on a very tight budget, since we were going to be moving right after the wedding. These guys were the only company willing to work within what we could afford...and honestly, for the quality of their work, we should have paid double what they charged us!! You will not be disappointed if you hire this company for your wedding!
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    Allison Sent on 10/02/2014
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    We could not have been happier with everything Memories In Motion did for us. They seemed to know what would happen even before it happened, and our DVD is something we will be able to watch (and laugh with) over and over for years to come. The online service they provide is nice as well, because they let us control who sees our videos, and do not just post them up for everyone to see. You will not go wrong by hiring this company to do your wedding
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    Roberta Sent on 09/30/2014
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    Our wedding day was a disaster, with the exception of Memories In Motion. Our cake did not arrive on time, the venue was understaffed and our DJ did not show up. But Memories In Motion went beyond anything we could have asked for. One of the guys helped flip the room (while the other got our guests to give us video well wishes) and they even helped with the bridal party introductions since we had no MC.

    To top it off, we had our wonderful DVDs and pictures in our mailbox when we got back from our honeymoon.

    This is an example of a company that loves what they do and loves working with weddings and it shows in all their work.
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    Nikki Sent on 10/26/2017
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    We used Memories in Motion for their DJ, videography and photography for our wedding. We were drawn in by their price for all three. Their DJ was on point and had just about everyone on the dance floor! The one thing I wanted when I was looking for a vendor was the videography. Each person has their own way of doing videos and I just wanted something recorded so my husband and I can look back on the best day of our lives and Pat and Eric did such a great job and got things we didn't even know was going on. We used Kim for our photography and some of the pictures were just breath taking. We got some way over do family photos that have already made the Christmas card (months early!). The communication was simple and quick. The photos and videos were accessible within weeks! We are very happy with our choice of hiring Memories In Motion for our July wedding and would highly recommend them.
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    Sameh Sent on 03/16/2019
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    Very very very bad experience

    We hired Memories In Motion for our wedding and we are regret for this decision. The videos were taken by an iPhone. When we arrived in the church for our ceremony. All the three people (Erick, Patrick and the lady) were standing in the same spot for most of the times. After we finished the ceremony, we went outside in the church hall to take pictures with our family and friends, they were sitting inside in the church chatting with each other and when we went back inside, we called them to tale pictures and they spent a lot of time to setup the bride and groom mates position and we just informed that they lost the pictures and their excuse is “We were unable to capture pictures to the quality we will distribute because of the shooting circumstances which were created by the uncontrolled family members”. Our church capacity was 500 and only 100 people was there. They don’t understand that wedding is full with people. They don’t know how to take the right angles and to get around to take different shots. We weren’t happy at all with the video quality. Memories in Motion are way too far for calling themselves professional. I don’t recommend them by any mean.
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    Kim Sent on 01/23/2016
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    I sure wish that my husband and I received the same service as the others shown on this site. Our wedding was 9/19/15 and our wedding was ruin by Memories in Motion. Eric, the owner, decided at the last minute to go away on a retreat and leave his wife, Kim, who has no videography experience to assist the other videographer, Patrick. Our video is a series of stops and starts, they missed the mother son dance and I was told that they didn't see the dance going on. They messed up my husband's pre-wedding words to me and mine to him and also didn't go around to our guests to record well wishes, as contracted. This is among other issues.
    To add insult to injury, our video was late getting to us due to issues transferring it to the DVD, or so we were told. In this time, my husband and I were friended by both Eric and Kim on Facebook and then were invited to their home for dinner and to view the video.
    After eating, we were told that the video was a disaster and so below what they are capable to do. Eric pulls out $200 to give us and offered us a photo shoot at a later date. Because we felt they were friends and it was a honest mistake, we agreed, but then as my husband and I spoke, we felt that what we were given was NOT worth the $400 not returned to us for the mistake, so I contacted Eric and asked if we could get together with him to discuss this matter and that we would like to receive more of our money back. I received no response, but then after I asked if he'd like to get together, he said I am coming up with the extra $100 you are demanding so we can be done. I never demanded...I asked to meet with him and lastly, after our check arrived, he and his wife unfriended us on Facebook. Honestly, we don't care because we would never be able to trust them again. Beware...I would hate for anyone to get the service that we received!!
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