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Maumee Bay Lodge Reviews

Maumee Bay Lodge

Maumee Bay Lodge

Elmore, OH
3.8 out of 5 rating, 14 Reviews
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Reviews

3.8 out of 5 rating
3.8 out of 5 rating
14 Reviews
77% recommend it
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  • Quality of service
    3.7 out of 5 rating
  • Average response time
    3.9 out of 5 rating
  • Professionalism
    3.8 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    3.9 out of 5 rating
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Awards

14
Maumee Bay Lodge 1
Maumee Bay Lodge 2
Maumee Bay Lodge 3
+6 User photos
Maumee Bay Lodge 4
  • Karie
    Karie Sent on 01/12/2024
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    Dream Venue

    My now husband & I looked all over the state of Ohio for the perfect wedding venue. I wanted a place outside, by the water, he wanted air conditioned inside reception. We found everything we were looking for at Maumee Bay resort & Lodge. We were able to have our ceremony outside by the water, and our reception in their air conditioned ballroom. We also loved that our out of town family and friends had a place to stay right onsite. Julia the coordinator with Maumee Bay was so wonderful to work with and went above and beyond to help us have the wedding day of our dreams. What a gem of a venue that we discovered.
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    Maureen Sent on 11/14/2017
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    The staff at Maumee Bay made my day perfect. I had zero stress planning this wedding. Kendra and staff do an amazing job making sure I was completely happy.
    • Maumee Bay Lodge 5
    • Maumee Bay Lodge 6
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      Maumee Bay Lodge 7
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    Amanda Sent on 05/12/2016
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    Keendra was great to work with. She was very easy to get a hold of and answered all of our questions and more! They took care of pretty much everything so we did not have to stress about coordinating or doing any work on our wedding day. It was such a beautiful location, I wish I could do it again!
    • illustration stars

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  • D
    Deb Sent on 05/19/2016
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    I could not more highly recommend Maumee Bay State Park for a wedding venue. The staff is outstanding. Even a year later, so many people who work there actually remembered my wedding and were so sweet. I have never been a big "wedding person," never been that person who loves to hear about, plan, or even attend most weddings. My dang wedding changed my own mind. It was the best day, best time, best memory of my life. I am eternally grateful to the employees at Maumee Bay who helped in such a huge way to make my wedding day absolutely stunning.
  • K
    Kristin Sent on 01/01/2011
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    I had a winter wedding at Maumee Bay. It was beautiful! The staff was very professional. The food was wonderful and the cake was great. We had a wonderful wedding and our friends had an amazing after party in the cabins. They are a great option for families and friends to share rather than having to have multiple hotel rooms.
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    Katlyn Sent on 05/12/2016
    4.8 out of 5 rating
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    I'm getting married at the lodge on September 3rd, 2016 and I cant wait! The whole planning experience has been smooth sailing thanks to Kendra ( who is in charge of all events at the lodge) You can call her up, email her and ask her a million questions and she will always answer with a smile! Shes been really easy to talk to and very flexible on anything you may want. The lodge is a beautiful place to get married as well! the scenery alone practically pays for itself! There is a catch ( which I didn't mind) You have to use them for the food and alcohol. But honestly, it made things easier for me because i didn't have to go looking for a vendor for those things. If you want a beautiful outside wedding AND a hotel to crash into ( you and your grooms hotel room is free for two nights!) I HIGHLY suggest Maumee Bay State Park Lodge. You really do get what you pay for.
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    Ann Sent on 06/27/2017
    4.6 out of 5 rating
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    Kendra and her team were great to work with. She was really helpful in the months leading up to the wedding, from the food tasting to our final meeting to go over all the details of the day. On the day of the wedding, she checked in with us a few times, asking how everything was going. I was in love with the windows looking over the lake - we had a gorgeous sunset on our wedding night! I would definitely recommend Maumee Bay as a reception venue to other brides.
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    Rebecca Sent on 05/15/2018
    4.4 out of 5 rating
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    I'm going to be honest, Maumee Bay wasn't my first choice in location. My husband picked it, because it made the most sense out of our other options because 50% of our guests were out of towners. And I'm glad we chose Maumee Bay.

    Kendra was sweet, accommodating and easy to work with from the moment we walked into her office. I explained to her that we were ahead of the game in booking vendors because I was leaving for basic training and wanted to have the majority of the planning done before I left. She understood and worked with us to make things easy for me while I was away.

    The hall was beautiful the day of the wedding, the food was amazing even the vegan option which many people said they wished they had ordered because it was so good, and the whole thing went off without any major disasters.

    The only hiccup we had in the whole process, was about a week before the wedding, my mom went onto Maumee Bay's website and found out their dinning room would be closed for remodeling. My mother was quite upset that no one had called me or my guests to let them know of this change. Maumee Bay did say they would have full-service in their bar/lounge area, but it's rather small and we had at least 20 families staying there. We were a bit more disappointment when we were offered nothing but an, "I'm sorry," with no other remedies even trying to be offered.

    Despite the hiccup, the wedding weekend went smoothly. I still have friends and family members saying how much fun they had and how nice the whole thing was. Kendra was wonderful the day of the wedding and even had food waiting in our room for when the night was over.

    I'm still very happy with our choice and everyone we worked with. And would recommend the venue for anyone looking for a beautiful location for their wedding.
  • K
    Kristen W. Sent on 11/09/2022
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    Beautiful Outdoor Summer Venue

    My fiancé and I chose Maumee Bay Lodge and Conference Center for our June wedding after another venue fell through. We were impressed with the pricing for the package we chose. The wedding suite was clean and comfortable. The food was great and the atmosphere wonderful. Service was good with a little bit of lacking communication and reception venue cleanliness the day of the wedding; however everything turned out great and when something needed to be fixed the staff was quick to attend to it.
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    Danielle Sent on 07/06/2008
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    The site was beautiful, and a perfect setting for a summer wedding. There are lots of activities for guests who are staying as well. Some slonees in coordinating the plans, however the coordinator was very friendly and offerd several options for us to accomodate our interests.
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    Alexis Sent on 07/14/2008
    2.8 out of 5 rating
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    The Cons: My first Event Coordinator quit working at my reception venue days before my taste teste with their chef. At first I thought it would be a good thing since her call back time and service level was aweful. She could barely remember my name let alone specific details that I needed her to remember. She told no one, including me. The 2nd coordinator was her boss and she was even more horrible at returning phone calls and emails. By time she hired a new coordinator it was 3 weeks before my reception. At least the 3rd girl was pretty good, but she didn't quite have the pricing down so we had several "misscommunications" over price.

    On the day of the reception the air cooler broke down and they didn't even offer as much as a fan until 30 minutes before the end of the party. Since it was so hot inside people either left or went outside (where it was cooler even though it was the middle of summer). When they went outside they were told to be quiet by another wedding party since they had a wedding that was about to start outdoors.

    The Pros: The view is amazing and the food was pretty good -although pricey.
  • Shannon
    Shannon D. Sent on 06/25/2021
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    Fantastic as long as you hire all outside help

    This venue is absolutely beautiful no doubt and the perfect setting for a gorgeous wedding day-as long as you hire all outside help.

    The venue itself is very difficult to work with. There is poor communication. It takes forever for the coordinator to return calls or emails, and booking rooms for our guests was the worst. Many had to call repeatedly, leave messages, and await callbacks that never came. One pair of our guests actually drove an hour to the venue to book their room after their 8th attempt to call and book was unsuccessful. The venue closed our room block to guests on April 12th when our wedding wasn’t until June 12th. Our invitations hadn’t even gone out yet so the venue suggested we contact our guests to let them know the closing date if they wanted a room. All 250 of them?!? Absurd.

    Lastly, the day we were checking in, my husband and I were given a check in time of 3pm. Normal check in is 4. Our rehearsal was at 5:15. They couldn’t even find our reservation which was part of our package. By 4:30 our room was finally ready, but not so for our wedding party. It was an absolute mess. The employees were struggling with complaints from a lobby full of guests who had no rooms available for them. There wasn’t a single manager in sight and some of our wedding party was late to rehearsal by the time they were finally getting their room while others had to leave their things in the lobby to be watched so they could come to rehearsal and then get their room. It was ridiculous.

    Our wedding day, however, went off without a hitch. Everything was perfect and beautiful likely because we hired all outside help to run the day outside of the catering and baker (which were both amazing). I wouldn’t trust having your day run by the venue or their coordinators. Most things having to do with the venue is a disaster, but the setting is beautiful and with a hired team, our day was perfect.
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    Meagan Sent on 08/09/2022
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    Major Disappointment

    Terrible. Completely unprofessional. Catering staff and hotel general manager are a joke. The venue itself is amazing, but the rest is not worth the hassle. Nothing more than order takers and money collectors.
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    Allie R. Sent on 04/24/2022
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    Gave our wedding date away

    Beautiful wedding venue but terrible service. You cannot officially book a wedding until 15 months prior to the date but Heather promised us we would get the date we wanted and she would personally call us to draw up the contract when we are 15 months out. She never called, we called every day twice a day and she would not answer. After having a family friend call (so she didn't recognize the number) she finally answered and said she gave our wedding date to someone else. Not only were we lied to but also ignored for 2 weeks so she didn't have to tell us the truth. Please go anywhere else