Masterpiece Images Reviews

Reviews

• Joseph Sent on 09/23/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  We enjoyed getting our pictures taken. We were treated very well.

  We enjoyed getting our pictures taken. We were treated very well.
• Tannessa Sent on 06/30/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Always great quality photos. They helped design a package that gave video and photography for both my ceremony and reception to stay within my budget! Super friendly, and will always give you photos that you will cherish forever.

  Always great quality photos. They helped design a package that gave video and photography for both my ceremony and reception to stay within my budget! Super friendly, and will always give you photos that you will cherish forever.
• User879112 Sent on 12/31/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  I chose to use masterpiece images for videography for my wedding. They were fantastic! My video is absolutely breathtaking and I was pleasantly surprised by their affordable packages. They were great to work with! My only regret is that I didn't go through them for my photography too!

  I chose to use masterpiece images for videography for my wedding. They were fantastic! My video is absolutely breathtaking and I was pleasantly surprised by their affordable packages. They were great to work with! My only regret is that I didn't go through them for my photography too!
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• Jennifer Sent on 12/16/2007
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Masterpiece Images is so great to work with you. They were so willing to travel wherever I wanted for my wedding and bridals. I was an hour late for my bridals due to makeup, hair, etc. and they were so willing to wait for me to make sure everthing was perfect and just they way I wanted it. They took into consideration they way I wanted it. Their pictures were professional with a touch of uniqueness. Their service was incredibel and out of all of my wedding vendors, they were my favorite. They had so many options to choose from and so willing to work with you. This is a great place of business for wedding pictures, bridals, family pictures, and whatever.

  Masterpiece Images is so great to work with you. They were so willing to travel wherever I wanted for my wedding and bridals. I was an hour late for my bridals due to makeup, hair, etc. and they were so willing to wait for me to make sure everthing was perfect and just they way I wanted it. They took into consideration they way I wanted it. Their pictures were professional with a touch of uniqueness. Their service was incredibel and out of all of my wedding vendors, they were my favorite. They had so many options to choose from and so willing to work with you. This is a great place of business for wedding pictures, bridals, family pictures, and whatever.
• Kaela Sent on 06/16/2012
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5 out of 5 rating
    5.0

  We extremely enjoyed have Masterpiece Images as our photographers! When we met with them, they where very professional, yet laid back, comfortable to talk with and willing to listen to our wants in a photographer. They where willing to work with our schedule in the pre-wedding meetings and even stayed after their normal business hours to work with us and did not pressure us to leave! They selected a photographer that's specialty was in natural light photography and he really got some stunning shots. The whole experience went better than expected and we would highly recommend them to anybody needing a photographer for ANY occasion!

  We extremely enjoyed have Masterpiece Images as our photographers! When we met with them, they where very professional, yet laid back, comfortable to talk with and willing to listen to our wants in a photographer. They where willing to work with our schedule in the pre-wedding meetings and even stayed after their normal business hours to work with us and did not pressure us to leave! They selected a photographer that's specialty was in natural light photography and he really got some stunning shots. The whole experience went better than expected and we would highly recommend them to anybody needing a photographer for ANY occasion!
• Geri Sent on 07/21/2012
  3.9 out of 5 rating

  3.9
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    3 out of 5 rating
    3.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    4 out of 5 rating
    4.0

  I came to Masterpiece because I had a coupon for a free engagement session. From there it turned into invitations and a photography package. Our invitations were AMAZING, I've gotten so many compliments on them. The photo sessions were light-hearted and fun. They were able to put my husband at ease and I had a lot of fun doing my bridals. We haven't seen the pictures from the wedding so far so I can't speak to those yet. My only complaint about the company is that our photographer Kaitlin took way to long to do the prints for the reception. We did a few drafts of the collage that she did for us starting on the Wednesday before in... Read more

  I came to Masterpiece because I had a coupon for a free engagement session. From there it turned into invitations and a photography package. Our invitations were AMAZING, I've gotten so many compliments on them. The photo sessions were light-hearted and fun. They were able to put my husband at ease and I had a lot of fun doing my bridals. We haven't seen the pictures from the wedding so far so I can't speak to those yet. My only complaint about the company is that our photographer Kaitlin took way to long to do the prints for the reception. We did a few drafts of the collage that she did for us starting on the Wednesday before in the afternoon. I didn't end up getting the prints until Friday afternoon for a Saturday wedding which was more than a little stressful. Other than that small snag we have had a good experience and I would recommend them.
• K Sent on 09/06/2012
  2.6 out of 5 rating

  2.6
  • Quality of service
    3 out of 5 rating
    3.0
  • Average response time
    2 out of 5 rating
    2.0
  • Professionalism
    2 out of 5 rating
    2.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    3 out of 5 rating
    3.0

  When we met with Jason at masterpiece images everything went great and we really thought we would be getting what we would paid for. We were so excited and booked our wedding photographer! About a week before the wedding we were introduced to our photographer Kaitlin, she seemed nice and fun.
  Well the wedding day came, and we were setting everything up and it was time for me to start getting into my dress, and by that time Kaitlin was already suppose to be there taking pictures. She was late, and when she did show up she didnt even let me know she was there and my friend had to go find her so she could start taking pictures... Read more

  When we met with Jason at masterpiece images everything went great and we really thought we would be getting what we would paid for. We were so excited and booked our wedding photographer! About a week before the wedding we were introduced to our photographer Kaitlin, she seemed nice and fun.
  Well the wedding day came, and we were setting everything up and it was time for me to start getting into my dress, and by that time Kaitlin was already suppose to be there taking pictures. She was late, and when she did show up she didnt even let me know she was there and my friend had to go find her so she could start taking pictures of me...and I was already ready! She kept walking out of the room, no one liked her attitude. She took some great pictures, but at one point she was just sitting there not doing anything. Dancing had slowed down a bit and people were mingling and talking, and she was just sitting there with her camera. We werent too happy about that.
  So after the wedding and getting our pictures. We asked that our pictures be edited, or at least the ceremony pictures. They didnt. So the sweet pictures of my dad walking me down the isle there is a person in the background and her head is on his shoulder, and there were a lot of others like that. While looking at the pictures on the cd, whoever edits them got to choose which ones to edit...but what about later on when I want to make a print and they arent edited?! ALSO we ordered large prints from them and some smaller ones...ALL of them have bubbles in them so we have to get new ones. We will be meeting with them soon, so hopefully they can edit some of the ceremony pics and fix our prints. It's just horrible because I honestly don't think we got what we paid for. We spent sooo much money on pictures, to have a photographer with an attitude, no pictures edited that we want, and ruined prints.
  Besides all the things I am unhappy with, I do love our pictures.
• User1473386 Sent on 12/15/2013
  0.5 out of 5 rating

  0.5
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    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  I would NEVER recommend unless you want to wait for the photographer and have your order screwed-up multiple times.

  I would NEVER recommend unless you want to wait for the photographer and have your order screwed-up multiple times.

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