Master Entertainment & Quad City Photo Booth Reviews
Master Entertainment & Quad City Photo Booth
Rock Island, IL4.9 out of 5 rating, 90 reviews
4.9
90 reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
90 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Brittany Sent on 10/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Timely, personable, dependable
I cannot thank Kevin from QC Photo Booth enough for providing photos we will cherish forever. There was not a single moment where the photo booth was not being used. We received so many compliments at how friendly and personable Kevin was. He was responsible, professional, and I would recommend him for any event. We even received our digital copies of the photos - the next day! Thanks Kevin for making our day so special! -
Quality of service
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Rachel Sent on 12/01/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding DJ - A+!
Tim DJ'd our wedding in October and did an awesome job! He was friendly, professional, kept the crowd dancing with the best songs and the photo booth pictures we got were so cute! They were a good price as well, I would highly recommend!! -
Quality of service
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Karen Sent on 03/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great music and photo booth
Everyone had a great time dancing to many types of music including Brazilian. We also loved the photo booth and all of the photos we received after the wedding reception. Master entertainment does a great job. -
Quality of service
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Candace Sent on 11/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin is the bomb. Com!
Whew ...the way he and his crew delivered is still beyond the bride/groom/my expectations! He was very professional and surpassed all ideas presented! His level of dedication to making their vision flourish and even accommodating my minor tweaks was STUPENDOUS! He quickly worked out plans A, B, and C if needed to ensure the couple's day was OUSTANDING!
I really don’t think THANK YOU is enough for the job done. I would highly recommend him for any event. Confident, Knowledgeable, Prompt, Affordable, Professional, Delivered all PROMISED are a few words that come to mind when I think back on the event (which was in April 2019) .... Kev will definitely come thru for you!
I know it was a while ago, but I had to still give this review! Blessings to you and the crew Kev!
CLD
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Quality of service
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Andrew Sent on 11/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic work!
Kevin & his staff are top notch. He made the trip from the QC to Cedar Rapids and worked with my wife and I to make sure every detail of our reception was exactly what we wanted. I would absolutely recommend them for any event! -
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Madison Sent on 10/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made our reception such a party!
We had an amazing experience! We used both their DJ service and their photo booth. Everything went perfectly! Kevin was our DJ and he was fantastic! People were dancing until the minute we were heading out the doors at the end of the night! -
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Megan Sent on 11/23/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photo Booth: Classic and Digital
We went all out and rented both a Classic photo booth and the New Digital Photo booth for our wedding. They where a HUGE hit. Everyone loved both styles. For a younger crowd I definitely recommend the Digital photo booth, it is super simple. All you had to do was type in your phone or email and boom you got the photos automatically onto your phone! Which makes it a lot easier to post to social media! Kevin made it super easy to communicate back and forth, he was very responsive to any of our questions! We received all the pictures from both photo booths, they turned out perfect. The attendant for the photo booths was AWESOME! He made everyone feel comfortable and if there were any questions or problems he took care of it right away! I would recommend the photo booths or any services they have!!
Thank you very much! -
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Hannah Sent on 10/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dancing the Night Away
I highly recommend Master Entertainment for your event needs! We had them DJ our wedding and they were easy to work with and the music selections were highly complimented by my guests. They take your taste into account and do very professional work (which is important to me!). Overall, a great experience! -
Quality of service
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Justin Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photo booth was a huge hit. Attendant was punctual, professional, and friendly. Equipment was nice. Overall great experience. We also had a 50% discount from attending a bridal show at the Tax Slayer Center. At every wedding I've ever been to which had a photo booth, including my own, the photo booth was a hit. QC Photo Booth is a great option - check them out already! -
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Jillian Sent on 08/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used master entertainment for their photo booth services and I would recommend them over and over again! Kevin, the owner, was super responsive and helpful when coordinating times to set up, even when I gave him the wrong day he remained understanding and has great customer service. The attendant at the booth worked well with all of our guests too. One of my favorite things is you get digital copies of each of the photos for your own keeping. -
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Michael Sent on 08/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We found the photo booth to be extremely popular and a hot spot of our daughter's wedding. Professional and flexible. -
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Stacy Sent on 08/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I booked a photo booth and was able to customize which booth I wanted, what I wanted my photo strip to look like and how I wanted them to be printed or saved to a USB. They provided great insight help! -
Quality of service
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Amber Sent on 07/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin and his staff are truly amazing. When I first met Kevin, I was in the process of interviewing other photo booth professionals to find the best one. Once I met him, I knew my search was over. Kevin is very down to earth and respectful to my wants and needs as a bride. After the first meeting with Kevin I booked him for my DJ and photo booth, as well as a selfie station! If you are wanting a photo booth and don't have the room for a traditional booth, or just looking for something different, the selfie station is the way to go. The selfie station is small and compact, sleek and very affordable. You and your guests take photos like a normal photo booth, but instead of getting the photo strip you get a text or email version of your photos. It's genus! If your looking for a dj or photo booth, Kevin is your guy! He's amazing and will help you and your guests have a fantastic time!
Amber -
Quality of service
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Sheila Sent on 06/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin Walker, at Master Entertainment and Quad City Photo Booth, was a pleasure to work with when planning my daughter’s wedding. The photo booth was a huge success and enjoyed by all at the wedding reception! Thanks Kevin!
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Quality of service
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Amanda Sent on 06/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master Entertainment was such a great company to work with. We used their DJ, photo booth and selfie station services and were extremely happy with all of them! Kevin was great to work with when planning the event and the DJ and photo booth attendant were both very helpful and easy to work with. They played great music and dealt great with our crazy wedding. I highly recommend Master Entertainment for all of your wedding needs! Thank you so much for making my wedding the day the best day ever! -
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User3433611 Sent on 03/17/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin with Master Entertainment was one of the best decisions we made for our wedding reception. We wanted someone who would take charge and know exactly what they were doing and that is just what we got. He was attentive, organized, and professional throughout the whole process and we are happy we chose him! -
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Lauren Sent on 02/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great partner to work with for our wedding. Very responsive and accomidating to our needs. Will certainly consider for any future events we plan and highly recommend for weddings! We also had ME do our photobooth as well, everyone had a great time! -
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Alison Sent on 02/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our DJ was Kevin who was great to work with the entire time. He always had a quick response to our emails (we were still finalizing songs the week of the wedding) thoughout the planning process. He was very professional during our reception. I wanted to hire a DJ that would play the music we enjoyed and was there to help do introductions, keep the night on schedule, etc. My vision for our wedding was to not have a DJ that spoke too excessively or loudly with the microphone. Kevin did a great job with my vision and helped facillitate the evening helping us and our families be in the spotlight and "not steal the show". His equipment was all working (lights and sound) and the evening went very smoothly. We also had Owen be our videographer. Owen was extremely professional, arrived on time, and on my request- "blended in the background" to capture the important moments (exactly my vision- I wanted a videographer that did not attract attention away from the ceremony or reception). We appreciated all of their hard work and flexibility and listening to our vision as the bride and groom. -
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Emily Sent on 01/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin did a fabulous job at our wedding reception! -
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Betsy Sent on 01/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin did a fantastic job! My daughter was skeptical about how important a good DJ would be. Kevin proved his worth all night! He helped make the reception worry free and very fun! -
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Amber Sent on 12/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kevin did an amazing job at our wedding and came through for us at the last minute when the first DJ I booked backed out! -
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Kristine Sent on 12/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I hired Master Entertainment for my wedding and I couldn’t have been happier! Everything from the music to the up lighting was perfect!! During the planning process, they sat down with me and went over every detail to make sure everything was how I wanted it. They put together a slideshow that played throughout the night, which was a very nice touch and the up lighting really transformed the room into a magical place! They truly turned my wedding into an event nobody will be able to forget! I will definitely be hiring them for any future events I have! -
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Brittany Sent on 11/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Quad City photo booth for our wedding which was our guests' favorite part. I was worried that getting a photo booth would take people away from the dance floor, but I was wrong. It was a great addition to our wedding reception and the pictures are fantastic. We also purchased the book for guests to leave a copy of their picture with a message which is a great extra touch. I upgraded the background to a sequin gold background, which matched our room perfect. The photo booth was a lot of fun and the scrapbook is great extra detail. -
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Kaitlin Sent on 08/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really appreciated how our DJ came out to our reception location beforehand to make sure he was prepared for our wedding day. It showed that he really wanted to do his best and that he cared about making our day perfect for us! -
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Jeanette Sent on 07/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would definitely recommend Master Entertainment for any function! They did a wonderful job with our wedding ceremony and reception. Johnathan was fantastic and made us feel at ease through the whole planning process. We knew that everything would be taken care of and it was. He went above and beyond. Didn't want the night to end...we were on the dance floor all night! -
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User2640413 Sent on 06/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were offering a special and the pricing was great and very easy to work with. -
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User2631030 Sent on 06/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Guests of all ages had a fabulous time - great addition to the party ! -
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Marissa Sent on 02/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great addition to any event- allows the opportunity for people to relax, have fun, loosen up and be a little goofy. Print turn out great- associate was great at getting the pictures to the people in the group. -
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User2519746 Sent on 01/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master Entertainment has always been professional, courteous, knowledgeable and very helpful in our planning and conducting our Holiday Party. This is not the first time we have chosen them and will not be the last. We have already requested their services for next year. If you want a Party that people keep talking about for a long long time and one that everybody raves about the great time they had-you can't go wrong with Master Entertainment. I like to change things up from year to year and Master Entertainment offers enough of a variety of services that I can go with the same trusted company but give the feel of a whole new and different type of party. Thank you for offering top of the line service and entertainment! -
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Jason Sent on 12/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extremely professional service! While the price may be higher than others, the quality and level of detail provided by having a dedicated resource at our disposal was priceless. Johnathan made the planning process fun and easy, so much so that on the day of our event we were not worried in the slightest about things going smoothly.. which they did beyond our expectations! Johnathan kept everyone on schedule and kept the party going down to the very last dance! -
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User2367090 Sent on 10/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jordan was fantastic. There wasn't one song played that didn't have the dance floor full. I received many compliments on what a great party it was. Jordan was responsible for keeping the floor full and did just that. Everyone had a great time, many told me that this was one of the most fun receptions they had ever attended.
Jordan was also very helpful with keeping the tempo of the event on track and was very helpful with all aspect of the timing of events throughout the night. -
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Kathryn Sent on 09/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnathan with Master Entertainment was above and beyond everything we could ask for! Thank you for helping to assure our day was as perfect as it could be. If we did this all over again they would always be our first pick go to DJ company! You don't just get what you pay for with this company, but so much more. I can't say enough how amazing you are, thank you! -
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Shanna Sent on 08/02/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We first booked the Photo Booth with them for the 4th of July sale and it was a hit at our wedding. It was nice because they had an attendant there to make sure guests knew what they were doing and so things were running smoothly. When we noticed they were a DJ service as well we questioned the pricing and searched elsewhere as well to compare. We really enjoyed working with Jonathan and we knew we wanted to make sure we had a great DJ so our night would run seamlessly. Jonathan did an awesome job and kept things rolling. He even threw in some uplighting in our package for us which was a great touch! We would definitely recommend using them for a wedding or special event. -
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Amanda Sent on 07/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnathan was very easy to work with, and was always available for answering questions! At our reception he kept everyone on the dance floor the whole night! We all had a great time and we cannot thank him enough for his time and effort he put into making our reception unforgettable! Thank you! -
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Sarah Sent on 06/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Without a doubt this company deserves a 5 star review. The customer service was over the top professional and personable. We loved working with Justin and Johnathan. As the event got closer, we worked with Johnathan the most and he truly helped achieve our dream wedding reception. We had a beautiful slideshow and a romantic backdrop with up lighting through out the whole ballroom. Johnathan had total control of the reception and made it flow so perfectly. And did I mention our dance floor was full the entire night? It was the best night of our lives and it wouldn't have been the same with out Master Entertainment's help. We can't thank them enough and would refer them to anyone who wants a flawless reception production! -
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User2184147 Sent on 06/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a photo booth at my daughter's high school graduation party. The staff was extremely friendly - both during the rental process and the actual set-up. There was a slight problem with the display screen which was quickly addressed and corrected - nothing was delayed. I would highly recommend this service to anyone looking for a unique experience! Everyone really enjoyed it and it made for some very nice keepsakes! Thank you! -
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Melissa Sent on 06/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Was very accommodating and worked well with last min changes! Very patient with 80 5th grade kids!!! We will defintely use them again! -
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April Sent on 05/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This company was the ideal match for our white in reception. We use them to play for our ceremony and reception which are all at one venue. The This company was the ideal match for our white in reception. We use them to play for our ceremony and reception which are all at one venue. dJ was very kind and gave us exactly what we were looking for I would not have been any happy with anyone else. -
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Nick Sent on 01/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service and communication! Photo booth stayed open a few extra minutes for the people already in line. Very professional. -
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Kelsey Sent on 12/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Master DJ for a photo booth rental on our wedding day. I met with them before the event where they showed us the photo booth and let us take a picture to see what it entailed. Not only is this company extremely organized, but they are also very professional when it comes to responsiveness. Wedding days are so stressful and Justin Miller and his team were very accommodating. They let me customize the photo template to my liking and theme. The photo booth was a huge hit at the wedding, our customized photo template, and photo book made it special. -
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User1970136 Sent on 12/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Met several times to customize our event which was really appreciated. DJ took a real interest in getting to know us and make our event personal. -
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Jennifer Sent on 12/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience! Wonderful communication before, during, and after. I received many compliments on how much fun the photo booth was! -
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Mike Sent on 12/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master DJ was amazing at our wedding. They definitely went above and beyond to ensure that everything was going smooth and to make sure that my wife and I had nothing to worry about. -
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Melissa Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The photobooth at our wedding was a hit! All the guests really enjoyed getting in the booth and taking silly pictures! My husband I decided to get the scrapbook and I am so glad that I did! We are now able to flip though it and see everyone's funny pictures and comments! The staff was very professional and helpful throughout the entire process! I would recommend this service to anyone who is getting married! -
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Jenn Sent on 06/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master DJ & Visual Effects provided DJ services for our recent wedding reception. From the initial consultation to the date of our wedding, Justin and Johnathan Condit (our DJ) were always available for questions and responded quickly.
Even when we arrived to the reception earlier than planned (due to some rain), Johnathan offered to adjust our event timeline, and communicated the changes to the caterer, venue manager, and photographer!! Johnathan just wanted us to be happy on our day, and made that happen! He did a great job coordinating everything, and he kept people dancing the entire night, too!! -
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User1481598 Sent on 12/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the best thing we had at our wedding. Young and old loved to use the photo booth and we got copies of all the photos. The attendant was quiet but very helpful and the props couldn't be beat -
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User1481172 Sent on 12/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy to work with and lots of fun. Our employees had a great time with the Photo booth. I had even more fun after the party reviewing all the photos. :) -
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Cord Sent on 12/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The rental of the photo booth was one of the best decisions that was made for our wedding! At first I was kind of sceptical about the idea, but everyone loved it! People that normally quiet and professional, they came out of their shell and had a great time! Everyone got a copy of their photos as a wedding favor, it was awesome! Johnathan was very helpful, he helped get our guest in to the booth and with selected props! If you are looking for fun interaction with your guests, definetly get the photo booth! I promise you will not regret it and you will have memories that last a life time! -
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Joan Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quad City Photo Booth was excellent to work with. They are very, very responsive and went above and beyond on the customer service. The photo booth itself was a HUGE hit at the wedding reception. Everyone loved it and there was a line at it all night! I would and do recommend this company to anyone and everyone. -
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Jordan Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Choosing to go with Master Entertainment was one of the best choices that my wife and I could have made for our wedding day. They were extraordinarily accomodating, extremely professional, and their music selection was fantastic. The dance floor at our wedding was packed the ENTIRE night and I attribute much of that to the music played by our DJ. I would use Master Entertainment again and again, and I have absolutely recommended them to anyone who will listen to me! -
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Shannon Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did a fabulous job at my husbands 40th birthday celebration ! I highly recommend the photo booth at any celebration venue! -
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User1477718 Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was flawless, from the grand entrance all the way to the end of the night. Johnathan, the DJ, was prepared for any situation, even if we had to change the schedule around at the last minute, he made us feel like it was no big deal and that the "show" would go on without any hiccups, regardless, and it did. If you need DJ service and/or a photobooth for a wedding or any other event, these are your guys. You would be doing yourself a disservice by hiring anyone else! -
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User1477696 Sent on 12/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Company used QC Photo Booth for our holiday party, they were promote and professional. Ez to work with and would recommend them to everyone. -
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Amanda Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a blast with the photo booth at my wedding. Guests loved it. It was so much fun. -
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Ann M. Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Master Entertainment. They were all very professional, courteous & helpful. They were prompt and precise. They went above and beyond to ensure that the evening was a great success. They were not only dealing with adults, but hundreds of children as well. I highly recommend them every chance I get, and look forward to working with them again in the near future. -
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User1477431 Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Professional service! An excellent and engaging DJ. Justin was very organized, responsive and exuded competence. Very calming to a nervous bride!!! -
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Shanli Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not say enough good things about this company. They provided our Photo Booth for our wedding and we could not have been more pleased! I had wanted to get our DJ Service through them as well but I waited too long and they were booked. We were only able to have the Photo Booth because this fantastic company offered us a payment plan. This is by far the best thing any body in the wedding business could do! All our guests talked about was the Photo Booth!! The quality of the pictures and photo strips, was fantastic. The attendant working our photo booth was the best! He didn't even look old enough to have a job but he was fantastic! He came right up to me during the reception and introduced himself and let me know he had the booth completely set up and ready to go, and that we would be there all night if I needed anything! The poor guy had his leg in a cast and stood and worked the Photo Booth ALL NIGHT. I can't tell you how many times I offered him a chair, he wouldn't take it! He was dancing with the people in line for the Photo Booth and having just as much fun as our guests, it was fantastic! We were provided the flash drive with all the pictures at the reception( no waiting! ) and it was so much fun to go through and see all the pictures everyone took!! We also loved the fact that we were able to completely design our layout for the photobooth strips! It was easy to do and we loved the fact that we could just upload whatever image we wanted! It was nice to tie in our photo booth design to all our other wedding stuff! From Day of Booking to the day we made our last payment, I was 100% impressed with this company!! Of all my vendors for my wedding, they were above and beyond the best vendor! I have already referred 2 of my friends to this company and I will continue to do so!! If I ever have a need for any of the services they provide they will be my first phone call. I could go on and on and on!! Thank You so much for everything!!! -
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User1477330 Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded our expectations! Personal and careful service. -
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Alexis Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You were very professional and the photo booth was a huge hit. Thank you so very much! -
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User1477307 Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We thought the service was wonderful and the photo booth was a hit! -
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Jenifer Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with, very professional and well priced. Would definitely use Justin again in the future. -
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Kim Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Quad City Photo Booth for our 25 year class reunion. They were so helpful and generous. They came in, set up, and cleaned up without any fuss. The pictures were great! it was the hit of our reunion! -
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Allissa Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Johnathan was AWESOME at my 50th Birthday party. I had Master entertainments dj and photo booth services. I would recommend them to everyone!! -
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Michele Sent on 12/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous job adding depth to our event and grand scale. -
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Eileen Sent on 12/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were living on the East Coast while we planned our Quad Cities wedding (my husband is from Davenport), and Master Entertainment's event organization tools made it easy to plan our event from so far away. Everything during the planning stages went smoothly, and we had no complaints. Our DJ provided excellent day of services and the music was just as we wanted it to be. We used lighting, sound, and photo booth services from Master Entertainment, and I would recommend any of their services. -
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Heather Sent on 12/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the different color lighting they provided for my wedding. I got colors to match my wedding theme. These guys were great to work with. They provided my family members with mics and whatever they needed to sing and play at our wedding. Everything went smoothly. -
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Erin Sent on 12/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Well worth the money! Perfect! -
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User1463713 Sent on 12/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service, they truly enhanced the wedding reception. We received very positive comments from our guest. -
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Amanda Sent on 12/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose Master DJ for our wedding and could not be more pleased! They spent the night before the event decorating the ballroom and it was lit up SO beautifully with lights, a starry sky, and celestial lights on the walls that matched our theme perfectly. It took my breath away to enter the room and see how beautiful they made everything for the big day. As far as the actual DJ and entertainment services, they were 100% professional, fun, and gave the best customer service ever. Thank you, Master DJ!! -
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Nathan Sent on 12/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master DJ went above and beyond our expectations for a DJ service. They catered our music and events to our specifications. Their online tool is perfect for creating the reception that we wanted. Our DJ was enthusiastic and kept the events moving so that we didn't have to. We also used their photobooth service. The photos looked great, which they compiled into a book for us full of great memories! The photobooth attendant also helped clean up which was outside his responsibility. That's just a great example of how they exceeded our expectations. -
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Eric Sent on 12/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master DJ & Visual Effects was able to create an unforgettable wedding reception atmosphere for us that our family and friends still talk about! They were able to execute our vision of our reception and made it even better than we imagined. We've recommended them to several of our friends and have seen their wonderful work again at their receptions. More than just a DJ - an entertainment experience! -
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Pat Sent on 12/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master DJ & Visual Effects Inc. produced our daughter and son-in-law's wedding reception. I say produced because they provided so much more than the music. Justin and his team assisted us from the planning to the execution of not only a wedding celebration, but a reception that morphed into a grand New Year's Eve party with awesome lights hung from the ceiling, beautiful up lighting and even a video production. In addition, throughout the evening they kept the reception events on schedule by working not only with the bride and groom, but also the venue, the videographer and photographer as well. We could not have asked for more! With Master DJ & Visual Effects, December 31, 2011 will be forever etched in our memories as not only a wedding anniversary, but one fabulously spectaculor time! -
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Maddie Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Master DJ went above and beyond what I imagined any DJ would do for my wedding. We heard they were the best in town so I was expecting them to be good, but they did so much more than I was expecting. He was the first to set up of our vendors on that day and was so prepared. He thought of things I never would have. He even helped transport stuff from the ceremony to reception that was definitely not his responsibility. I think he even ran and got more ice for us when we ran out! They were so attentive leading up to the wedding and made sure we were prepared and completely satisfied with their service. I was skeptical about paying that much for a DJ at first, but we got the basic package and it was SO worth the price. We paid a lot for the catering and were so disappointed but with master DJ we got more than what we paid for. Thanks Master DJ! -
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Sara Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Very reliable, dependable, and keep people dancing! Best DJ's ever! -
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Stephanie Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked a lot with these guys before the wedding and they had great tips on how to organize the reception and were there to answer any questions.
Definitely recommend! -
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Jessia Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Besides becoming Mr and Mrs, my husband and my favorite part of our wedding day was when everybody got to let loose and have fun on the dance floor. I think we had a longer than average reception and Master DJ kept the party running smoothly and kept the dance floor packed until we got kicked out! From the planning to the special requests, we were more than happy with how effortless and fun Master DJ made our reception. We have gotten tons of friends, family, acquaintances, etc. say how our wedding reception was the best one they have been to and I owe a lot to Justin and his crew. I would not change a thing!
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Suzanne Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter wedding was priceless and they did a professional job and they made the event special. -
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User1462879 Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I felt that the Master DJ was very easy going and made the night go very smoothly. Also was dressed nicely, very friendly, and most of all played whatever songs we wanted to hear. Over all I would rate them at top of the line DJ in the area. If I had to have another DJ again I would choose Master DJ! -
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Jackie Sent on 12/11/20174.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Decided last minute to get a DJ....Kevin was super accommodating and able to book us last minute (it was a December wedding...kind of off season). Did a great job night of - responsive to the crowd and kept people dancing. :)
My only complaint is I didn't hear one song I specifically requested. Then again, I could have been off the dance floor when he played it.
Excellent DJ - you won't be disappointed. -
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Michele Sent on 09/22/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our photo booth was a huge hit. It was so much fun and a way better choice for giving our guests a memory from our wedding than purchasing coozies or some other favor. -
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User1971715 Sent on 12/16/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Worked really hard to get everything we wanted. A little on the high side price wise but we had a wonderful and beautiful event. -
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User1463001 Sent on 12/04/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The lighting added to my venue and made it that more elegant! I asked for a added request for the entrance and Tanner delivered it perfectly! My dance floor was full all night long! Highly recommend! -
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Jake Sent on 04/29/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Master DJ was one of the best decisions we made for our wedding. They were the most professional dj service we met with. We had a pre-wedding meeting where we went over the entire timeline and told us they would take care of everything at the reception. They were even receptive to special requests I had made to surprise my wife. The lighting they can supply is amazing and the starlight is well worth the extra money. They are on the more expensive side for djs in the area, but you get what you pay for! We had so many comments about our dj and have since recommended him twice! If you want a dj who will run your reception and play music to keep the party going then Master Dj is the one for you! -
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User1477775 Sent on 12/20/20134.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The only reason I didn't give you 5/5 is because that email saying we had to or don't give you a review at all, pissed me off :) Lets not cheat and only let happy clients give you a review. You need to let people know what everybody thought of your services. But really, this place is awesome and it was the highlight of my wedding reception. The photo booth was a hit and you guys provide excellent service. -
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User1477458 Sent on 12/19/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
The Photo Booth was a great addition to the wedding. They were well organized and very responsive to questions about pricing, availability, and set-up. The one downside was the size and quality of the booth itself. It was very small and we could not get anymore then 4 people into a picture. Other than that the service was great and the payment plan was very helpful. -
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Rose Sent on 10/24/20144.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Everyone at Master DJ was so helpful, understanding and professional. Jordan, our DJ; did a wonderful job at our wedding reception and we would highly recommend Master DJ to anyone looking for entertainment for a special event. -
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User2594295 Sent on 05/02/20164.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Flash kept going out so all pics did not come out very well but attendant handled situation best he could. -
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Ami Sent on 10/12/20103.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Master DJ gives a great presentation, and are really good about sending mass mailers out. We paid for the premium package, which is supposed to include unlimted planning, however I cannot say we got that. Our first meeting with the DJ was two weeks before the wedding. During the reception I had to ask him to play my "must play" songs..which were great, but were then usually followed up by a song that brought the energy of the party down... I really didn't want to micro manage the DJ, but it some cases I wish I would have.
I will say one thing that was awesome, was the rear projector and big screen we rented from them. That played an integral role in our reception.
Overall I would still recommend this company, however, I would probably save $800 and not upgrade. -
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User2483209 Sent on 12/28/20153 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
We had a photobooth at our wedding. Prior to the wedding, they were very good at contacting me to chose the templates and photo layout, and confirmed times. Unfortunately our booth had some technical issues. The attendant was a new employee and although he did call to try to fix the booth, it never worked properly. I did call during the wedding, but was unable to talk to anyone. They did return my call, but a little later, but I was on the dance floor. The photobooth was not working properly from the time the attendant started, and I did ask if a functioning photobooth could be brought out. I was told all of the booths were already booked. I received a card apologizing and was returned the check I wrote for the mileage to my venue ($45), and a phone call while I was on my honeymoon. People still were able to get their photos, but unable to see themselves on the display and would not get a warning when to be ready for the picture. Larger groups wouldn't know who fit in the shot until after it was printed, and lots of the pics looked like people weren't ready. They did contact me to apologize, the attendant was apologetic, and did return a very small portion of my fee. I did not pursue a refund, even though I think the company should have refunded me at least half of my fee. I had some health issues prior to the wedding that I had to get treatment for as soon as I returned from our honeymoon. Maybe when checking on your photobooth, ask what the vendor will do in case of a malfunction. -
Quality of service
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User2484321 Sent on 12/29/20152.8 out of 5 rating2.8
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
This review is long overdue! Johnathan was friendly enough. But I thought the unnecessary touches like a monthly newsletter and chocolate cookies were not needed. I would like to have seen more be put into the actual Wedding day! I thought the uplighting was gorgeous and loved the sound from the Bose speakers. But over all the actual implementation of music was not executed well. We ended the night with New York, New York was fine but should have been discussed in the meetings. Details are key for every moment when we are paying that much. And they ended up playing country which we told them NO even if guests ask for it. We would have gone with someone cheaper but wanted the Bose Speakers and uplighting they provided. Next time I will do more research! -
Quality of service
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