Martin's West Reviews

Reviews
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4.8 out of 5 rating
4.8
Excellent
736 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating



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User photos

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Hope Sent on 06/12/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Outstanding Wedding Caterer!
From the first time we met with Martin’s Caters to discuss options for our wedding, we were always confident that we had picked the best place (Greenbelt venue) to hold the ceremony and reception. We were impressed with the personalized and prompt attention given to us from start to finish. Because of Martin’s efforts, our wedding event was outstanding with regards to food, staff and coordination.From the first time we met with Martin’s Caters to discuss options for our wedding, we were always confident that we had picked the best place (Greenbelt venue) to hold the ceremony and reception. We were impressed with the personalized and prompt attention given to us from start to finish. Because of Martin’s efforts, our wedding event was outstanding with regards to food, staff and coordination. -
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Henrietta Sent on 06/05/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Shaws 3-13-21
I absolutely love every detail put into the wedding day. The staff were amazing! The food was delightfully delicious! The jollof rice was made to perfection! The lobster tail was juicy and flavorful! You won’t be disappointed!I absolutely love every detail put into the wedding day. The staff were amazing! The food was delightfully delicious! The jollof rice was made to perfection! The lobster tail was juicy and flavorful! You won’t be disappointed!-
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+4 photos
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Teresa Sent on 12/16/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Teresa Simms - OHHS Class 1979
Ms. Mc Intosh was professional, prompt in responding to our questions and assisted the committee with options and local information. The event was great.Ms. Mc Intosh was professional, prompt in responding to our questions and assisted the committee with options and local information. The event was great. -
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Shontese Sent on 10/12/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cromartie/Buckman Wedding
Sue Davis was the absolute best. Responsive, helpful. She made me feel like I was the only bride in the world. She was excellent from beginning to end.Sue Davis was the absolute best. Responsive, helpful. She made me feel like I was the only bride in the world. She was excellent from beginning to end. -
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Andrea Sent on 09/18/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professional
On time and very professional great venue food was excellentOn time and very professional great venue food was excellent -
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Rosa Sent on 07/29/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A fairy tale
My Daughter's Quince: It was a fairytale come true! Beautiful venue, delicious food and great service from planning until the end of the party. I don't regret a thing!My Daughter's Quince: It was a fairytale come true! Beautiful venue, delicious food and great service from planning until the end of the party. I don't regret a thing! -
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Nancy Sent on 07/26/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Martin's East, the best place for an event!
From Anthony to Toe, my experience over the last 20 years of holding my annual fundraiser at Martin's East has been the best! Our supporters look forward to the wonderful place and food every single year. Thank you all!!!From Anthony to Toe, my experience over the last 20 years of holding my annual fundraiser at Martin's East has been the best! Our supporters look forward to the wonderful place and food every single year. Thank you all!!! -
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Cheryl Sent on 05/09/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Martin’s West - Windsor Mills, MD
When the President of my company tasked me with finding a venue/caterer in the Baltimore areas, Martin’s West was my first choice and the best thing is, I had no desire or need to look any further! Diane Bosse’s guidance, expertise, and patience was 5-Star!! She and I were in constant communication, weekly, closer to the event! I was slightly nervous when Diane said she would not be working the event. Yikes!! But, Tom, Brent, set-up/take-down crew, all staff who worked with us were professional and personable! And, TJ, the DJ, fulfilled our needs.We had a great time, the food was delicious, we were accommodated and cared for in the best way! Might I add that the Skyscraper Cheesecake was to live for!
When the President of my company tasked me with finding a venue/caterer in the Baltimore areas, Martin’s West was my first choice and the best thing is, I had no desire or need to look any further! Diane Bosse’s guidance, expertise, and patience was 5-Star!! She and I were in constant communication, weekly, closer to the event! I was slightly nervous when Diane said she would not be working the event. Yikes!! But, Tom, Brent, set-up/take-down crew, all staff who worked with us were professional and personable! And, TJ, the DJ, fulfilled our needs.We had a great time, the food was delicious, we were accommodated and cared for in the best way! Might I add that the Skyscraper Cheesecake was to live for!
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Tara Sent on 04/10/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best venue in Prince George's County
The Camelot is the best venue in Prince George's County. I would choose them every time I am having an event. The building is so beautiful you almost don't need any decorations. The staff is very nice and easy to work with.The Camelot is the best venue in Prince George's County. I would choose them every time I am having an event. The building is so beautiful you almost don't need any decorations. The staff is very nice and easy to work with.-
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+3 photos
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Antonia Sent on 03/14/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
it was a memorable experience and beautiful atmosphere
We had our daughter's wedding at the Valley Mansion and truly everyone left satisfied by the great service, excellent food and friendly servers. Will definitely return for our next affair.We had our daughter's wedding at the Valley Mansion and truly everyone left satisfied by the great service, excellent food and friendly servers. Will definitely return for our next affair. -
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Laura Sent on 02/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Top notch service!
Our agency has used Martin's Caterer for several events each year. Each time, staff are responsive, attentive and nothing but helpful. The day of each event, everything is exactly as planned and service is always top notch!Our agency has used Martin's Caterer for several events each year. Each time, staff are responsive, attentive and nothing but helpful. The day of each event, everything is exactly as planned and service is always top notch! -
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Dominique Sent on 02/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellant service from start to finish!
Maria paid attention to my every detail and they delivered! My event was the party of the year!Maria paid attention to my every detail and they delivered! My event was the party of the year! -
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Mrs. Sent on 11/16/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Attentive & Efficient all while Smiling!
Hi Sue,
I want to say thank you for your patience and the last minute changes I asked of you. I really do appreciate it.
I would like to send a special thank you to Brent Dardozzi for his attentiveness in seeing that all my needs and requests were being met, he was a tremendous help! I really appreciated him, I tell you, I would “mentally” call him and he would just appear. 😊 Please let him know that I thank him for his help yesterday.
Please let Melva Brown know I appreciated her assistance too. She too, was a big help.
I would also like to thank all the wait staff...Hi Sue,
I want to say thank you for your patience and the last minute changes I asked of you. I really do appreciate it.
I would like to send a special thank you to Brent Dardozzi for his attentiveness in seeing that all my needs and requests were being met, he was a tremendous help! I really appreciated him, I tell you, I would “mentally” call him and he would just appear. 😊 Please let him know that I thank him for his help yesterday.
Please let Melva Brown know I appreciated her assistance too. She too, was a big help.
I would also like to thank all the wait staff and kitchen staff and servers…they were absolutely on point and the food was DELISH!! So many rave reviews from the employees, and those crab cakes were “out of sight.”
Sue, without the attentiveness of your staff, the help that they offered, the customer service they exuded and their awesome attitude, I would not have been able to have a smooth “First Run” that I had yesterday. I personally want to thank them all so much, so much. They made my day go by so well and so smooth.
Again, thanks so much for you and your staff’s help. Without it my day would not have been possible.
Sincerely and Kind Regards,
Mrs. Shamika Smith
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Jessica Sent on 06/13/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We chose Martin's Crosswinds to celebrate my parents 30th anniversary and it was phenomenal. It was so special because they had their wedding reception at Martin's Crosswinds thirty years ago, so it only felt right that we gave them that experience again. From the setup to the service, our guests were so happy. Nick, the general manager, was instrumental in ensuring that our event would be amazing. The event staff was fabulous and our event planner, Zina, helped make the planning seamless and special. Thank you Martin's!We chose Martin's Crosswinds to celebrate my parents 30th anniversary and it was phenomenal. It was so special because they had their wedding reception at Martin's Crosswinds thirty years ago, so it only felt right that we gave them that experience again. From the setup to the service, our guests were so happy. Nick, the general manager, was instrumental in ensuring that our event would be amazing. The event staff was fabulous and our event planner, Zina, helped make the planning seamless and special. Thank you Martin's! -
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Nicole Sent on 03/04/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wedding at Martin's West was amazing and everyone had a blast!!
The staff was fantastic! I have even had guests mention to me and my parents how smooth and on point the wait staff and bartenders were. Additionally, we especially would like to mention Ava, John and Bryan. Ava was fabulous!!! She was friendly and always there to check on us to make sure we had everything we needed. John and Bryan were extremely helpful in making sure everything ran smoothly. The food was awesome as well. Everyone we talked to mentioned how good the crab cakes were.
All in all we couldn’t have asked for a better night!
Our wedding at Martin's West was amazing and everyone had a blast!!
The staff was fantastic! I have even had guests mention to me and my parents how smooth and on point the wait staff and bartenders were. Additionally, we especially would like to mention Ava, John and Bryan. Ava was fabulous!!! She was friendly and always there to check on us to make sure we had everything we needed. John and Bryan were extremely helpful in making sure everything ran smoothly. The food was awesome as well. Everyone we talked to mentioned how good the crab cakes were.
All in all we couldn’t have asked for a better night!
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Regina Sent on 08/09/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
From day 1 my experience with Valley Mansion was awesome. Mrs Bertha was phenomenal she was very straight up and professional . On my Big day John and Linda was the best host and hostess ever. They made my day.. everything was more than what I ever imagined. I am so pleased with Vally Mansion and the staff. Everyone at my wedding complimented the food , I heard nothing but great results. My guest also complimented John and Linda on their service and professionalism . Thank you for making my day the Best day ever.From day 1 my experience with Valley Mansion was awesome. Mrs Bertha was phenomenal she was very straight up and professional . On my Big day John and Linda was the best host and hostess ever. They made my day.. everything was more than what I ever imagined. I am so pleased with Vally Mansion and the staff. Everyone at my wedding complimented the food , I heard nothing but great results. My guest also complimented John and Linda on their service and professionalism . Thank you for making my day the Best day ever. -
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User2971164 Sent on 02/10/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The food was fantastic and the room looked beautiful! All the guests had an amazing time! Special thanks to the Martin's staff for making it happen!The food was fantastic and the room looked beautiful! All the guests had an amazing time! Special thanks to the Martin's staff for making it happen! -
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Jennifer Sent on 07/11/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My wedding was held at Martin's West in June and the outcome was absolutely beautiful! My Martin's coordinator, Teresa, was fantastic! She was quick with responses and answers to my questions. During my wedding, Martin's staff were so pleasant and eager to help with anything I needed. Maryland brides, trust me, please seek out Martin's as your wedding venue. You won't be disappointed.My wedding was held at Martin's West in June and the outcome was absolutely beautiful! My Martin's coordinator, Teresa, was fantastic! She was quick with responses and answers to my questions. During my wedding, Martin's staff were so pleasant and eager to help with anything I needed. Maryland brides, trust me, please seek out Martin's as your wedding venue. You won't be disappointed. -
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Jennifer Sent on 06/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Martin's Valley Mansion was not only a beautiful venue with all of the aesthetic charms and elegance that we were looking for but had a highly trained and professional staff that helped guide us every step of the way. Our event planner and coordinator was amazing, she made sure everything we wanted was delivered in a timely fashion and accommodated our special requests in order to bring our vision to life. Valley Mansion did a wonderful job communicating with my husband and I effectively and handled every detail so that on the day of our wedding we did not have to worry about anything being out of place or being missed. I cannot praise this company enough for how...Martin's Valley Mansion was not only a beautiful venue with all of the aesthetic charms and elegance that we were looking for but had a highly trained and professional staff that helped guide us every step of the way. Our event planner and coordinator was amazing, she made sure everything we wanted was delivered in a timely fashion and accommodated our special requests in order to bring our vision to life. Valley Mansion did a wonderful job communicating with my husband and I effectively and handled every detail so that on the day of our wedding we did not have to worry about anything being out of place or being missed. I cannot praise this company enough for how well everything turned out, truly an amazing and memorable day and we are so grateful to have place such a special day in their hands! Thank you again! -
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Matt Sent on 06/07/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This is the best decision I made for my wedding day. My wife and I were absolutely blown away at every step of the process. What we ended up paying per guest was more than we originally planned on, but the value we got for it was EXCEPTIONAL. Day of coordinator, Franklin, was absolutely amazing leading up to and especially on the day of my wedding. I wouldn't have wanted anyone else in that role. Bertha, who helped with planning and menu options, excelled in the same fashion. Assure yourself the comfort of knowing you and your guests will be well taken care of and well fed. Amazing, amazing, amazing!!This is the best decision I made for my wedding day. My wife and I were absolutely blown away at every step of the process. What we ended up paying per guest was more than we originally planned on, but the value we got for it was EXCEPTIONAL. Day of coordinator, Franklin, was absolutely amazing leading up to and especially on the day of my wedding. I wouldn't have wanted anyone else in that role. Bertha, who helped with planning and menu options, excelled in the same fashion. Assure yourself the comfort of knowing you and your guests will be well taken care of and well fed. Amazing, amazing, amazing!! -
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Regina Sent on 09/07/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you Martins West for a wedding to remember. Very elegant and awesome. Even though there were other events taking place, i felt as if it was just mine there. The staff treated me like royalty from my first appointment until the end of my wedding. A special thank you to my manager there Diane Bosse. She was so flexible and took care of every details for the wedding. Thanks again!!Thank you Martins West for a wedding to remember. Very elegant and awesome. Even though there were other events taking place, i felt as if it was just mine there. The staff treated me like royalty from my first appointment until the end of my wedding. A special thank you to my manager there Diane Bosse. She was so flexible and took care of every details for the wedding. Thanks again!! -
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Derek Sent on 07/10/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Although our recent event at Martin's West was not a wedding, it was a very special annual family reunion banquet that moves around the country each year hosted by different families. This was our second time hosting in Maryland and first time contracting with Martin's. The first time we hosted in 2009 was a very successful event and a good time was had by all. We wanted to make 2015 an even better family reunion and turned to Martin's West. I can honestly say that so many people will work very hard behind the scene to ensure that every detail is perfect. With so many people working behind the scene to perfect your event you will only have to...Although our recent event at Martin's West was not a wedding, it was a very special annual family reunion banquet that moves around the country each year hosted by different families. This was our second time hosting in Maryland and first time contracting with Martin's. The first time we hosted in 2009 was a very successful event and a good time was had by all. We wanted to make 2015 an even better family reunion and turned to Martin's West. I can honestly say that so many people will work very hard behind the scene to ensure that every detail is perfect. With so many people working behind the scene to perfect your event you will only have to interact with two... Your Event Planner and your Banquet Manager. Our Event Planner Ali Kuchman was great... very responsive to our ideas, her suggestions were based on experience and she was a joy to work with during the planning, contracting and food tasting. Our Banquet Manager Deborah Winston who we only met one time on the day of our event made a great first impression! We met Deborah three hours before our event to drop off a banner that needed to be hung. Deborah was fully engaged and had her team equally engaged to make our event special. Our reunion was a tremendous success as reflected in ALL of the positive comments received from family members. They cannot wait for us to serve as Host and Hostess again and again. Several years in the future we will host this special event again and we will return to a Martin's Venue without a doubt! -
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Christina Sent on 11/02/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I would like to thank the team at Martins West, Monika Duffy you were amazing your attention to detail and making our process for our wedding go smooth. Everything was perfect and what we wanted. The management team the day of was great, everything went smooth and all my guest are still raving about the service, food, and gorgeous venue at Martins West. Thanks again for making our wedding the best day ever.I would like to thank the team at Martins West, Monika Duffy you were amazing your attention to detail and making our process for our wedding go smooth. Everything was perfect and what we wanted. The management team the day of was great, everything went smooth and all my guest are still raving about the service, food, and gorgeous venue at Martins West. Thanks again for making our wedding the best day ever. -
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Jason Sent on 01/20/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I wanted to thank Martins, Westminster for making our wedding memorable. We could not have asked for better service. We were given a personal assistant for the event. Anything we asked for it was brought to us. My father wanted orange juice, which they did not have but they squeezed oranges and made him fresh squeezed orange juice. We only booked one room when we arrived that afternoon to drop of the cake we found out that we had the whole building and both ballrooms at no additional charge. They sent us home with a beautiful basket and 6 crab cakes. They did such great service we want to get married again.I wanted to thank Martins, Westminster for making our wedding memorable. We could not have asked for better service. We were given a personal assistant for the event. Anything we asked for it was brought to us. My father wanted orange juice, which they did not have but they squeezed oranges and made him fresh squeezed orange juice. We only booked one room when we arrived that afternoon to drop of the cake we found out that we had the whole building and both ballrooms at no additional charge. They sent us home with a beautiful basket and 6 crab cakes. They did such great service we want to get married again. -
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Angel Sent on 08/11/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I used Martins West Baltimore as my ceromony and reception site. It was very nice. I used them mostly because it was all inclusive. It was a great value for the money. Everything on the wedding day went smooth. I even had my own personal assistant the day of the wedding! The food was great, especially the stuffed chicken. I loved my wedding cake so much I couldnt save the top layer, I ate the whole thing.
Monica Duffy was my planner. She was helpful with answering questions and making sugguestions.
I recommend Martins (any location)! I do wish they would have offer 2 hrs for rehursals instead of 1 hr....Thats allI used Martins West Baltimore as my ceromony and reception site. It was very nice. I used them mostly because it was all inclusive. It was a great value for the money. Everything on the wedding day went smooth. I even had my own personal assistant the day of the wedding! The food was great, especially the stuffed chicken. I loved my wedding cake so much I couldnt save the top layer, I ate the whole thing.
Monica Duffy was my planner. She was helpful with answering questions and making sugguestions.
I recommend Martins (any location)! I do wish they would have offer 2 hrs for rehursals instead of 1 hr....Thats all -
Quality of service
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