Martha Shump Designs Reviews
Reviews
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![Viki]()
Viki Sent on 04/30/2023Saved the Day!
My daughter's gown came in way too big due to the incorrect measurements taken by the bridal shop. At first, Martha was doubtful that the gown was fixable due to the structure of the bodice. After some discussion she agreed to try and the results were perfect! The integrity of the beautiful gown was left in tact and my daughter looked AMAZING!!. Martha also altered her reception gown, rehearsal dress, bridal shower dress and a cocktail dress. Everything was done to perfection and the costs of all these alterations were very reasonable. After reading some of the other reviews, I can see where someone might interpret Martha's manner as terse but I think her demeanor is really just a result of a very busy schedule and I am sure tedious at times work. Once you crack the exterior she is a lovely person that I felt truly cared about delivering the best experience possible for my daughter. -
Angela Sent on 04/13/2020
Amazing alterations!
Martha Shump is absolutely the best! She came highly recommended, and I'm so glad I worked with her! I got married last October and brought my dress to Martha a few months in advance. The dress was too tight...I mean, we couldn't even get it buttoned all the way when it first came in. I was in a complete panic because to me, the dress was way too small. We didn't have time to order another size, so I took it to Martha hoping that she could work some magic. And she did! She ended up hemming my dress, adding a bustle, removing boning, completely reworking lace sections, lifting the dress at the shoulders (probably incorrect terminology LOL), and letting it out completely then tailoring it to fit me from there...In my opinion, she did a great deal of work to make my dress perfect, at a very affordable price, and with beautiful skill! I would definitely recommend Martha to anyone I know! -
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![Cassidy]()
Cassidy Sent on 03/07/2020Beautiful work!
Martha altered my wedding gown to perfection. My wedding dress was ordered too big and needed a lot of work to fit properly. Martha took great care, time, and attention to detail to make the necessary alterations while preserving the many layers of fabric, lace and other details on my gown. Martha is so talented and I couldn’t have been happier with how the dress turned out. She also did the alterations for my mom and sister and they were very happy with her work as well. We were all able to schedule our fittings together which was very convenient. -
![Meghan]()
Meghan Sent on 01/20/2019Bridal Seamstress A++
Martha comes with years of experience designing as well as altering bridal wear and was recommended to me by the owner of my gown shop. Martha is an efficient communicator and respects her customer's time, but what's more is she completed my first fitting in less than 20 minutes--despite the dress unexpectedly being a few sizes too big. She offered insights on what would be flattering, unflattering, and provided me a simple timeline to follow thereafter. I was extremely impressed with her professionalism and thoroughness as well as cost effectiveness. -
![Brycee]()
Brycee Sent on 12/27/2017Martha was a miracle worker! When the bridal store ordered my dress several sizes too big and I wanted to add sleeves to my dress she jumped right in. She is beyond sweet and I could not believe how she made my dreams become a reality. Martha made my dress exactly how I had envisioned! With that being said I had expected to pay a good chunk of change for my alterations and she was very reasonable especially for all of the work she had to do on my dress!! -
![Nora]()
Nora Sent on 10/04/2016Incredible work! Martha made me a custom veil, from scratch. I am so impressed by how from just a few inspiration photos sent to her, she knew exactly what I wanted. My veil is gorgeous & I can't wait to wear it on my wedding day! Beautiful handiwork and she is sweet and easy to work with--fast service. -
![Katie]()
Katie Sent on 09/19/2021Completely devastated
When I went for what I thought would be my final fitting for my wedding dress, Martha had double booked me with another customer. She acted surprised and slightly annoyed that I even wanted to try on my dress before leaving with it - I was rushed out the door and didn’t even get to try it on with shoes. She took one quick look at it and let me leave, so I assumed it would be fine. As a professional, she should have known that dress did not fit and should not have let me leave with it. It turned out to not fit at all, and the clasp broke before the ceremony even started and it wouldn’t stay zipped all night, despite me having LOST weight after picking it up. The only reason I am giving two stars rather than one is that I should have stuck up for myself and made her do an actual final fitting rather than being bullied out the door. I felt awful on my wedding day about how my dress looked - I had to change out of it before the reception was over because it wouldn’t stay zipped.
Right now I’m trying to focus on the positives - that I got to marry the man of my dreams, our wedding was a blast, and most of our other vendors did an INCREDIBLE job. But right now I am just having a hard time getting over the pain and humiliation of having my dress literally come apart at the seams at my own wedding. -
![Emma]()
Emma Sent on 04/09/2021Good product, terrible service
If my dress had not been finished properly, I would have refused to pay for the service. Martha did not have the dress finished by the previously agreed upon date (even though she had four months with the dress). She also rushed through the appointment too quickly because she booked another bride too closely to my appointment. Not to mention, her neighbor - who seems to have a problem with her home business - spends her time harassing the customers entering and leaving Martha’s home. I would not recommend her services. Go somewhere more professional, even if you have to pay a little more. -
![Tori]()
Tori Sent on 03/14/2021Unkind and poor customer service
Martha was recommended by my bridal boutique. Unfortunately, I can’t comment on her work because we didn’t get as far as 5 minutes into our appointment. I was driving over 2 hours to pick up my dress and arrive to Martha’s. Along the way, I hit a bit of traffic and had to get gas. I was 10 minutes late and of course was apologetic, but she was clearly unhappy and irritable the moment I arrived with no interest in being flexible or understanding. I felt very rushed and as a burden, enduring several rude and unprofessional comments made, including “do you have GPS? Then you should've known how far it was”. I decided to end the appointment. I understand she is a busy woman but I am myself have plenty on my plate on top of planning a wedding. I decided to take my dress to an alterations place closer to home that I know and love, and most importantly are kind to their customers. I am sure that Martha is great at what she does but her craftsmanship is not worth her attitude.
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