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Martha Shump Designs Reviews

Martha Shump Designs

Martha Shump Designs

Jacksonville, FL
4.1 out of 5 rating, 31 Reviews
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Reviews

4.1 out of 5 rating
4.1 out of 5 rating
31 Reviews
83% recommend it
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Awards

31
  • Viki
    Viki C. Sent on 04/30/2023
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    Saved the Day!

    My daughter's gown came in way too big due to the incorrect measurements taken by the bridal shop. At first, Martha was doubtful that the gown was fixable due to the structure of the bodice. After some discussion she agreed to try and the results were perfect! The integrity of the beautiful gown was left in tact and my daughter looked AMAZING!!. Martha also altered her reception gown, rehearsal dress, bridal shower dress and a cocktail dress. Everything was done to perfection and the costs of all these alterations were very reasonable. After reading some of the other reviews, I can see where someone might interpret Martha's manner as terse but I think her demeanor is really just a result of a very busy schedule and I am sure tedious at times work. Once you crack the exterior she is a lovely person that I felt truly cared about delivering the best experience possible for my daughter.
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    Cassie P. Sent on 01/13/2020
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    Couldn’t have chosen a better individual for alternations

    I am truly so happy I was recommended to Martha through my bridal store. She was so attentive to detail, responsive, and very flexible. We moved to Atlanta prior to my second fitting and Martha was so accommodating with appointments as I was driving in. The dress fits like an absolute glove! You’re in good hands with Martha!
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    Angela P. Sent on 04/13/2020
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    Amazing alterations!

    Martha Shump is absolutely the best! She came highly recommended, and I'm so glad I worked with her! I got married last October and brought my dress to Martha a few months in advance. The dress was too tight...I mean, we couldn't even get it buttoned all the way when it first came in. I was in a complete panic because to me, the dress was way too small. We didn't have time to order another size, so I took it to Martha hoping that she could work some magic. And she did! She ended up hemming my dress, adding a bustle, removing boning, completely reworking lace sections, lifting the dress at the shoulders (probably incorrect terminology LOL), and letting it out completely then tailoring it to fit me from there...In my opinion, she did a great deal of work to make my dress perfect, at a very affordable price, and with beautiful skill! I would definitely recommend Martha to anyone I know!
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  • Meghan
    Meghan H. Sent on 01/20/2019
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    Bridal Seamstress A++

    Martha comes with years of experience designing as well as altering bridal wear and was recommended to me by the owner of my gown shop. Martha is an efficient communicator and respects her customer's time, but what's more is she completed my first fitting in less than 20 minutes--despite the dress unexpectedly being a few sizes too big. She offered insights on what would be flattering, unflattering, and provided me a simple timeline to follow thereafter. I was extremely impressed with her professionalism and thoroughness as well as cost effectiveness.
  • Cassidy
    Cassidy C. Sent on 03/07/2020
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    Beautiful work!

    Martha altered my wedding gown to perfection. My wedding dress was ordered too big and needed a lot of work to fit properly. Martha took great care, time, and attention to detail to make the necessary alterations while preserving the many layers of fabric, lace and other details on my gown. Martha is so talented and I couldn’t have been happier with how the dress turned out. She also did the alterations for my mom and sister and they were very happy with her work as well. We were all able to schedule our fittings together which was very convenient.
  • Brycee
    Brycee Sent on 12/27/2017
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    Martha was a miracle worker! When the bridal store ordered my dress several sizes too big and I wanted to add sleeves to my dress she jumped right in. She is beyond sweet and I could not believe how she made my dreams become a reality. Martha made my dress exactly how I had envisioned! With that being said I had expected to pay a good chunk of change for my alterations and she was very reasonable especially for all of the work she had to do on my dress!!
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    Kristyn Sent on 05/13/2017
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    Martha is an incredibly talented woman! I bought my dress literally off the rack and several sizes too big. She worked with me to recut the dress to make it fit in the way I imagined it when I purchased it. She was professional and super patient in helping to make it perfect. She also added a belt to the dress and turned my mom's headpiece veil into a comb for me to wear. Everything she touches is gold!
  • Nora
    Nora Sent on 10/04/2016
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    Incredible work! Martha made me a custom veil, from scratch. I am so impressed by how from just a few inspiration photos sent to her, she knew exactly what I wanted. My veil is gorgeous & I can't wait to wear it on my wedding day! Beautiful handiwork and she is sweet and easy to work with--fast service.
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    Michelle Sent on 04/26/2016
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    Martha was so great to work with! She's incredibly talented and very detail oriented. She made sure my dress fit like a glove and was perfectly steamed for my big day!
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    Elizabeth Sent on 06/01/2015
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    Martha is a pure artist! The feats she is able to accomplish on dresses are absolutely amazing. I had her redesign my mother's 1960's wedding dress into an adorable short gown for my own wedding. It looks brand new!
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    Haley Sent on 01/12/2014
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    Martha recently was the seamstress for my wedding dress and she is absolutely AMAZING. I purchased my Watters gown from The White Magnolia in Jacksonville and chose to use Martha for alterations. She was extremely professional, experienced, and patient when taking on the project of making my dress perfect. I was in need of a little more space in my dress and she presented me with multiple options on how to go about altering it to loosen it up. She was extremely flexible with appointments and ensured I was happy at each dress fitting. I can honestly say that she took my dress and made it my perfect wedding gown. Thank you, Martha, for making me feel so perfect and beautiful on my wedding day. I cannot recommend you enough!
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    Melanie Sent on 07/24/2013
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    Martha is a miracle worker! I purchased my wedding gown second-hand because it is from a very expensive designer and I wouldn't have been able to affored it otherwise. It needed a lot of work because it had been previously altered. The girl who I purchased it from was similar in size to me, but a few inches shorter and smaller in the chest. The dress needed to be made longer, the whole top of the dress had to be redone because the previous seamstress hadn't taken it in properly, and the added boning inside the dress also had to be redone because it was crooked. The dress has a very delicate lace overlay, so it was not very easy to work on. When Martha finished the dress and I tried it on, the difference was amazing! I hadn't realized how badly altered it had been previously, until I tried it on after she had completed her alterations. It now fits me absolutely perfectly! She was so sweet and accommodating throughout the whole process. She even offered to take my dress to the cleaners and pick it up for me so I wouldn't have to go out of my way. And her pricing is extremely reasonable! I would very, very highly recommend Martha to any bride. I honestly don't think my dress would have worked out if I hadn't found her! Thank you Martha, you're the best!
  • User1069436 Sent on 01/15/2013
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    I bought my dress off the rack, so the only alterations I needed were hem, deeper neckline and a deeper back-line. Martha did an excellent job. She hemmed my dress perfectly, made just a deep enough neckline so it wasn't too revealing but was low enough for me :) and she also enhanced my back by lowering my back-line of the dress which also didn't have me worrying about the top of the zipper which before she did this I thought was going to pop off as soon as I bent over! Martha was very sweet, professional and offered excellent tips on where to find inexpensive specialty bras! She even cleaned a few spots off of my dress without me asking!
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    Ashley Sent on 07/29/2011
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    Martha was wonderful to work with. I used her on 2 separate occasions and was pleased both times with her work. She was honest and didn't overcharge like most of the bridal boutiques do. I was recommended to her by a friend and in return I referred my Mother-in-Law there for her dress as well. My bustle did end up breaking on the big day but it could have been all the dancing I was doing. Overall, I was still pleased and would go back.
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    Jennifer Sent on 05/15/2011
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    Martha hemmed my wedding dress & did the bustle. She was wonderful. I highly recommend her. She was very nice and professional, and did a wonderful job with my dress.
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    Rachel Sent on 04/19/2011
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    Martha did a great job putting the bustle on my dress. It stayed in all night! I looked amazing! She is so good at what she does!
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    Kristy J. Sent on 08/18/2010
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    Martha did all of my wedding dress alterations along with designing and making my veil and headpiece. She did a fantastic job with my alterations - I had a very detailed dress with lots of beadwork and she was able to alter it perfectly to my body.

    She was able to use some portions of my wedding dress alterations in my headpiece. She designed a beautiful simple flower with minimal feathers. It was gorgeous and got tons of compliments. I wanted a simple veil and she was able to create that for me as well.

    Her prices were unbelieveable. What it would have cost me for a veil at another store I was able to get the veil, headpiece and the alterations. Thank you Matha!
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    Jenna Sent on 12/03/2010
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    Martha was a life saver!!! Long story short, she had to remake the entire top of my dress from new fabric that we had to order from the designer!! And it was perfect! She was super knowledgeable, has an eye for detail and she had fantastic workmanship. Even though my dress was in pieces I was always calm knowing that I was in her hands. She also did a fitting for my sister's bride's maid dress only a few days before the wedding! I was also astounded at how little she charged me for all her additional work. I would highly recommend her to anyone!!!
    Jenna Hauck (Castner)
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    Ashley Sent on 08/03/2010
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    I first used Martha back in 2007 to alter my bridesmaid's dress for a friend's wedding. Her prices were (in my opinion) dirt cheap compared to many other seamstresses. She only charged $60 to take in the sides about 5 inches, hem the length several inches, add boning to keep the top straight, cups (so I wouldn't have to wear a bra), and a bustle because the dress had a long sash. I was so pleased that I hired her again to alter my wedding dress. At first I was a little worried because I knew there was going to be a lot of work involved (my gown was all lace and had a lot of intricate beading). She basically had to take it apart and put it back together again, but she did a wonderful job and charged about $200 less than it probably would have cost elsewhere. I had absolutely no problems carrying on a conversation with Martha, and I found her to be fairly easy to get along with although I could see how some people might get the opposite impression. She's popular so her schedule can fill up fast, but I didn't have an issue getting an appointment time that worked with my schedule. I would highly recommend her!
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    Serena Sent on 10/19/2011
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    Martha was great! She fit me in on a tight schedule, provided quick turn around with perfect work and was very reasonable.
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    Cassy Sent on 10/27/2010
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    Martha basically had to take apart the whole bodice of my dress and resew all of the lace on the top and she did great. It was lots of unexpected work for her but she still did it in a timely manner
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    Ashley Sent on 03/11/2011
    4.4 out of 5 rating
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    After purchasing my dress at a local bridal boutique, I was referred to Martha to have my bustle put in. Thankfully, I only required that done since the stock size of the dress fit me perfectly. Martha even had me try the dress on just to be sure since a lot of girls mistakenly feel that their dress fits well when it doesn't and she was in agreement with me. She never tried to "upsell" or add any extra costs that were not necessary. Her work was stellar and high quality. I did have to reschedule an appointment with her due to her being sick and unfortunately the messages she left never got through to me. I live almost 2 hours away and had made it to Jacksonville when I received her phone call. I believe it was simply an issue with the phone and not Martha herself.

    I'm a bit surprised by a previous reviewer saying she was argumentative... I found the exact opposite! Martha is very kind and professional. No, she won't sugar coat things and she's not there to be your best friend and tell you how beautiful you are every other second. The only way I can see her being hard to work with is if you're late to your appointment. Other than that, she's a doll =)
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    Jennifer Sent on 05/05/2010
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    I found Martha when my boss got married and she used Martha as a seamstress. Even though I didn’t need any major alterations on my dress, I still wanted someone I could trust explicitly with the alterations. Martha was amazing. She worked for Disney as a costume designer and still designs some of her own gowns, as well as reworking others. She did a wonderful job on my dress and her prices are extremely reasonable. My mom’s dress needed a complete overhaul. The top was made of lace, and Martha had to take it pretty much apart, alter it, put it back together, and redo the beadwork. She did an amazing job and charged very little. She is really flexible and willing to work around your schedule.

  • User2193106 Sent on 06/23/2015
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    Martha did a great job on my dress (on the outside). My dress was 2 sizes too big and she completely had to take it apart to fit it correctly. Because my dress was too big, which was not my fault, she called the place where I got it and the bridal store paid for a little bit of my alterations to compensate for their mistake. The dress was still slightly big when all was done but it still fit very well.

    When looking on the inside of the dress I noticed that she did not clip the SA. The original seam was still intact which created extra bulk. I ended up with an 1 1/2 SA i/o a 1/2. The seams were also not finished properly. This was only on the lining of the dress so it was hardly noticeable. The lining hem was also not sewn very well. There was a lot of twisting in the hem and you could tell that she didn't take the time to iron it before hand.

    The reason I gave her a 3.8 is because my dress still turned out really great it was just the lining (which only I could see) that had issues.
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    Ciarra Sent on 07/19/2010
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    Martha seemed to know what she was doing and came highly recommended. However she was argumentative and the workmanship was not as great as I had thought. My bussel was uneven and after about 20 minutes at my reception two of them had broke. I ended up having to hold the bottom of my dress up all night because they all eventually broke. Not worth the money I spent.
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