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Quality of service
2.0 out of 5 rating
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Average response time
3.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
4.0 out of 5 rating
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Flexibility
4.0 out of 5 rating
Hired for November evening outdoor/indoor wedding
I want to start with this- Marion as a person, is nothing short of wonderful. I am in no means writing this as an attack. She was prompt, fun to work with, wrangled my family together in a heartbeat, and very good at easing nerves. I honestly did love working with HER, I am only dissatisfied with my photos, and explaining the experience I had with Marion Rhoades Photography for my wedding.
I hired Marion about 11 months before my event in November. Once she was hired, communication was good until I emailed asking her when we could set up our engagement shoot. No answer. Since we were getting married in a technical destination point, it was important to us to send out save the dates asap, and due to the lack of response, we had to hire a different photographer for our engagement. I was peeved, but she was very very nice about explaining a missing communication and we found faults on both ends, and agreed to just add the hour onto our wedding day.
Moving closer to our event, we had hiccups and our event moved locations and time of day. I will admit, she did give me a chance to cancel my contract and go with a different photographer, but with 6 months to go, I was a little worried and decided to keep with her because she previously knew what my expectations were. We were now getting married at a historic hotel in Tucson, and I let her know how important it was to me for her to find the little hidden gems around the property, because the beauty of the place is the main reason I chose it. She let me know she would be happy to visit the property and scope it out. That never happened. She said she would just arrive early on the day and ask our coordinator to show her around a bit. Honestly- I am not sure if this happened, because on your wedding day, are you really thinking about where everyone is at any given moment?
SO this brings me to the brass tax of it.
Do I have wedding photos? Yes. Am I thankful? Yes. Do I love them? Meh.
One thing I will warn any bride - is honestly make sure this style of photography fits your style. Yes her prices are fantastic, and if you are having an outdoor day wedding, I do honestly feel that this will work for you. I was very happy with all of my outdoor shots, but my indoor shots are tear inducingly sad. The overall the lack of composition on some of the key locations were not at all what I expected.I do understand that it is a wedding, and that us as a couple should be the main focus, but I did let her know about main locations that I wanted ( as in the gates, as well as the library on the property ) that she did not take in to account to zoom out to allow the beauty of the surroundings come through. My indoor shots have, in my opinion, a very harsh flash on them, and there were no pictures that let the beauty of the low light and uplighting of my ballroom shine through. I do also understand time crunches and different lighting conditions. But I did have full trust in her to just take a few extra moments to either add a filter to make the flash a bit more natural looking, or dial it down a bit. Her provided explanation was that she did not know how important those surroundings were to me, which is a bit of a let down- because as you are going through your wedding day and you’re not seeing the photos that your photographer is taking as they are being taken, neither do you. Who wants to be a type a control freak on their day? A lot of trust was put into Marion, as these are moments that you will never get to recreate, and I am let down. In the end- while her price was fantastic, I have huge regrets over not spending a bit more and hiring someone else.
I did wait to write this review and let her previously know about my dissatisfaction. She offered to do some re-edits and some prints, but so far I have not heard back from her in a little over a week.
I want to start with this- Marion as a person, is nothing short of wonderful. I am in no means writing this as an attack. She was prompt, fun to work with, wrangled my family together in a heartbeat, and very good at easing nerves. I honestly did love working with HER, I am only dissatisfied with my photos, and explaining the experience I had with Marion Rhoades Photography for my wedding.
I hired Marion about 11 months before my event in November. Once she was hired, communication was good until I emailed asking her when we could set up our engagement shoot. No answer. Since we were getting married in a technical destination point, it was important to us to send out save the dates asap, and due to the lack of response, we had to hire a different photographer for our engagement. I was peeved, but she was very very nice about explaining a missing communication and we found faults on both ends, and agreed to just add the hour onto our wedding day.
Moving closer to our event, we had hiccups and our event moved locations and time of day. I will admit, she did give me a chance to cancel my contract and go with a different photographer, but with 6 months to go, I was a little worried and decided to keep with her because she previously knew what my expectations were. We were now getting married at a historic hotel in Tucson, and I let her know how important it was to me for her to find the little hidden gems around the property, because the beauty of the place is the main reason I chose it. She let me know she would be happy to visit the property and scope it out. That never happened. She said she would just arrive early on the day and ask our coordinator to show her around a bit. Honestly- I am not sure if this happened, because on your wedding day, are you really thinking about where everyone is at any given moment?
SO this brings me to the brass tax of it.
Do I have wedding photos? Yes. Am I thankful? Yes. Do I love them? Meh.
One thing I will warn any bride - is honestly make sure this style of photography fits your style. Yes her prices are fantastic, and if you are having an outdoor day wedding, I do honestly feel that this will work for you. I was very happy with all of my outdoor shots, but my indoor shots are tear inducingly sad. The overall the lack of composition on some of the key locations were not at all what I expected.I do understand that it is a wedding, and that us as a couple should be the main focus, but I did let her know about main locations that I wanted ( as in the gates, as well as the library on the property ) that she did not take in to account to zoom out to allow the beauty of the surroundings come through. My indoor shots have, in my opinion, a very harsh flash on them, and there were no pictures that let the beauty of the low light and uplighting of my ballroom shine through. I do also understand time crunches and different lighting conditions. But I did have full trust in her to just take a few extra moments to either add a filter to make the flash a bit more natural looking, or dial it down a bit. Her provided explanation was that she did not know how important those surroundings were to me, which is a bit of a let down- because as you are going through your wedding day and you’re not seeing the photos that your photographer is taking as they are being taken, neither do you. Who wants to be a type a control freak on their day? A lot of trust was put into Marion, as these are moments that you will never get to recreate, and I am let down. In the end- while her price was fantastic, I have huge regrets over not spending a bit more and hiring someone else.
I did wait to write this review and let her previously know about my dissatisfaction. She offered to do some re-edits and some prints, but so far I have not heard back from her in a little over a week.
