DoubleTree by Hilton Manchester Downtown Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
19 Reviews
100% recommend it
Awards
-
![Katie]()
Katie S. Sent on 01/23/2022Room Block, After Reception Drinks, and Farewell Breakfast
My husband and I booked the Double Tree by Hilton for our wedding block for our October 2021 wedding. We also hosted an “after reception bash” in their Penstock Room and a “farewell breakfast” in the Three Rivers Ballroom. The hotel is beautiful, is in a convenient location near many restaurants, and was affordable for our guests! Staff were extremely responsive throughout the planning process, and everything turned out great! They were extremely helpful and offered recommendations when needed (such as when we had to move the breakfast to a different location within the hotel due to the number of anticipated guests). They were able to make sure our guests got the welcome favors we prepared when they checked into the hotel. The bartenders were all great as well! The food at the breakfast was delicious, and they were able to accommodate various food allergies. We were incredibly happy with everything, and our guests had a wonderful experience at the hotel celebrating our wedding that weekend! And of course – the cookies when you check in are always a plus! 😊 -
User2485672 Sent on 12/29/2015We got married a few weeks ago and it was perfect! We used two rooms to have a ceremony in one then the reception just down the hall. They set up all my decorations for me even better than we had planned. Food was great, all the supporting staff were extremely helpful and professional. Absolutely no complaints here! There were no surprises with the pricing either, which was a fear of mine with venues in general. -
User2462013 Sent on 12/10/2015We had our wedding reception at the radisson two weeks ago. We chose to us the armory room. It was beautiful! We worked with Gail throughout the whole process. She was so helpful and made all of our plans go smoothly and stress free. She helped us decide what would be best for our budget and made sure we got the most for our money. We chose to do food stations, and I am so glad we did! The food was delicious! Everyone had a great time and loved the reception space. The staff was very attentive throughout the whole night and made sure we were happy with how things were going. I highly recommend having your wedding at the radisson. Gail will make sure you have your dream wedding! -
User2445437 Sent on 11/28/2015This was my daughter's wedding and we worked with Gail Houle over several months. She was available, responsive, attentive to our needs and totally professional. She listened to what we wanted and gave really useful advice based on her experience which went a long way to help us be confident with our plans. The ceremony was held at a church about 20 minutes away. Gail was at the reception site to greet everyone on arrival and help us be where we needed to be at the right time. She checked in with me several times during what was a perfect evening. The majority of our guests stayed overnight at the hotel (it was an evening reception) and everyone not only had a fine time at the reception but spoke highly of the facility and the hotel staff. I highly recommend the Radisson in general and Gail Houle specifically for your event. -
![Jennifer]()
Jennifer Sent on 10/30/2019Great place to have your wedding guests stay
10.11.19 - my husband and I booked our room block a year in advance. We were given a detailed contract and a generous amount of rooms, as well as a generous deadline. Caitlyn was VERY responsive, answered all of my emails promptly and even took photos of my bridal suite so I could gauge the space. Like any guest list, you have a few stragglers or room add-ons. After the deadline, and month of the wedding, Caitlyn allowed us to add on more rooms for the agreed upon price. She is a saint. Absolutely knowledgeable in her field, kind, polite, and organized. She even discussed our options with us for an after party, but with a room block of 55 rooms, there wasnt a great space that could accommodate our group late night, but we were given referrals to Thirsty Moose for after our rehearsal and Murphy's Taproom after our wedding (both of which I highly recommend if staying at this hotel). Caitlyn is just hands down the best to work with and she made the entire pre-wedding process so easy, offering our guests a discounted rate. We absolutely would stay there again and overall our service was fantastic. Unfortunately I cannot give quality of service 5 stars because our welcome bags were not handed out to every guest in our room block as requested. After calling and expressing some concerns over this during the rehearsal dinner, it seemed to improve. When my husband and I checked it, it took a long time, and our price for the bridal suite and then wedding night suite was not what was agreed upon in advance. Eventually this was corrected and we paid what we were supposed to, but we feel that this could have been more organized. With that said, the customer service was amazing and a hotel staff member made it up to us by bringing our luggage to our room and folding up the pull out bed we had originally requested, top notch service. Given that this hotel has gone through countless major recent changes to become what it is now (absolutely gorgeous modern updated clean rooms with countless amenities and a great gym which I absolutely did use on my wedding morning), which included computer system changes, I know this process will only get better and more efficient.
If you are looking to have your guests stay in the lively city of Manchester with many options for after party locations right on Elm Street, then I highly suggest working with Caitlyn and her team at the DoublTree by Hilton Manchester Downtown.
Are you interested?
Send a message
Are you interested?
Send a message