Mahaffey Event & Tent Rentals Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
43 reviews
Recommended by 90% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
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Regina Sent on 01/27/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Crew was the best !!!! Handled so many changes and updates through out our set up.
The team was excellent and Hugo and crew were amazing. They truly became part of our team in helping us pull off a few days of events. -
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Jeannie Sent on 11/28/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tim was fabulous!
Tim was very helpful! Made us feel very welcome ❤️My bride‘s mom, my bride and I are so excited to be using Tim and Mahaffey. For the upcoming wedding!
His suggestions are so helpful and perfect ! -
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Pat M. Sent on 11/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tim Dalfiume and Onesimo did a Great job
We had an Event that needed 2 40x80 tents, sidewalls, 36 tables, 360 chairs, and linens. Tim Dalfiume was Great to work with in handling all the details for the build. Onesimo and his crew did an Oustanding job setting up the massive tent and lights. We had a great Event due to their hard work and help. Thanks Tim, Onesimo and Mahaffey. Appreciate you. -
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Nicole Sent on 10/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Never Ending Inventory
Mahaffey is great for making you want things that might not have even been on your radar. I rented chairs, chargers, flatware, napkins, and a dance floor through them. The quality and price was great and I highly recommend. -
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Jordan Sent on 09/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mahaffey is SO GREAT!
Mahaffey is awesome to work with! They are super experienced and know so much about events in the Memphis area! Their rentals will add so many to any event that you are planning! -
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Alicia Sent on 10/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome catalog!
Mahaffey has a large and diverse catalog - we used them for our plates, dishes, and silverware. Our choices really helped tie it all together! We also had them on standby for a tent which we ended up not needing, but it was good to have the back up option in case of rain. They are pros at tents and make them look SO gorgeous with swags of fabric, chandeliers, and florals. -
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Kendall Sent on 09/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great vendor
They were very on point with communication. Great customer service. There was a mishap during delivery but they were quick to resolve the issue and came to me with a solution before I even knew there was a problem. Definitely recommend. -
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Caroline Sent on 04/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and Awesome!
I love working with Mahaffey for all of our different events. They truly go above and beyond to make sure we have everything we need in order for the event to be successful. Joanna is great to work with, I would highly recommend! -
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Eventful Sent on 04/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are amazing!
I used them recently for an event.
All the guys that came out were very polite.
I ordered a few things last minute as well, and they were very patient and understanding. -
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Sheril Sent on 03/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mahaffey is always there to help me and my clients with everything we need! Are events are spectacular because of the beautiful rentals that add to every party or wedding! Joanna and Carl are always available! The staff who deliver the products are professional and work hard to get the job done in a timely manner. Shindig by Sheril has Mahaffey on speed dial for all my event needs! -
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Liz Sent on 02/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Chelsea and Jacklyn was a dream. Even though we just needed chairs for our wedding service and reception, I knew that the Mahaffey team was ready and willing to help us with whatever we needed. The value was great, and having a great team to call on made the experience even better.
The team who did setup and pickup was courteous and responsive, and the white padded chairs added a much needed finishing touch to our wedding! -
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Jesica Sent on 11/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joanna and everyone at Mahaffey were incredible to work with! They had such an amazing selection and worked with us to ensure we stayed within our budget. We had an outdoor wedding ceremony and reception at a family property rather than a true wedding venue, and Mahaffey was able to turn it into THE MOST beautiful setting. So many out of town guests were asking how we found the venue because everything was so professionally done! Joanna even did a site visit a few months before the wedding to make sure the set-up we were planning was appropriate. I would highly recommend using Mahaffey for any event! -
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Mary Sent on 06/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They provided a great service. With their suggestion and quality of items, our wedding looked as great as we had envisioned. -
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Shane Sent on 12/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have worked with Julie numerous times this year, and each experience has been great. I think even more important than getting everything 100% all of the time, is finding an agreeable solution to any problem that might arise. Julie and her coworkers (Chelsea, Kristy, et al.) have consistently gone out of their way to accommodate, even when it's not their mistake to cover. -
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Brittany Sent on 11/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Julie Phillips throughout my wedding planning experience. She made the selection process easy and gave me several options of different items to choose from. The price was great & I'd recommend this company to my friends & family! -
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User2461812 Sent on 12/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used this company through my venue and they were awesome. I went on a Saturday morning with my venue wedding planner to pick out my linens and chairs and we had the best time. Never once did I feel like I was being rushed to make a selection (even though it was a Saturday and they close early) and Haley was extra helpful in making suggestions that we had not even thought about. My mom and I both left feeling like we were the only customer she had that day. Once I got to my reception and saw all of the beautiful rentals, I knew that my wedding planner had picked the right vendor for all of my rental needs. I will be using Mahaffey for my personal rentals now! -
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Anna Sent on 12/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning a wedding is a much larger undertaking than most can really understand before they sit down and begin the planning process. As someone is the Hotel, Restaurant, Tourism industry not only did I have an understanding of EXACTLY how much work goes into pulling off these kinds of events and how CRUCIAL an AMAZING rentals/events team is for making the magic of a wedding day come together without the fuss, but I have EXTREMELY high expectations as well.
Angela and Mahaffey Tent were the perfect wedding soldiers! Angela and her sweet team not only listened intently to craft the look that I wanted without busting our budget, but every single person you speak to in the office or warehouse is always professional with that personal touch!
Thanks to Mahaffey Tent our special day was PERFECT, from start to finish! -
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Molly Sent on 06/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Angela! Thank you for always delivering the best service and products and for making our events beautiful! We love your creativity and problem solving abilities. Our events wouldn't be the same without you! -
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Jaime Sent on 06/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have worked with Mahaffey for the past five years and I have been very please with their level of service at all of our events. Their staff is friendly, their products are great, our representative Angela Watson, goes above and beyond for us all the time and I wouldn't want to do an event without them! They are one of the best in rentals and tents in the Mid-South! Thank you Mahaffey for being part of TEAM! Jaime Newsom, Social Butterflies, LLC -
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Katherine Sent on 06/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We LOVE working with Mahaffey! We have used them on many different occasions for our wedding clients and Mahaffey has always delivered quality service and product. Their rentals are fantastic and their customer service is very responsive and helpful! Bella Baxter Events highly recommends Mahaffey Tents and Party Rentals! -
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Natalie Sent on 05/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mahaffey provided rentals for my big day and did an absolutely incredible job! Not only was my order correct and perfect but the team at Mahaffey allowed me to feel comfortable & at ease throughout the entire process. If you are needing any type of rentals for your big day or upcoming event you can trust Mahaffey and know that you are in good hands. -
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Lisa Sent on 05/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would like to thank Mahaffey Tent and Party Rentals for their expertise, precision, and customer service. As a wedding planner I cannot tell you how many times they have saved the day with their over the top customer service. They make my job a ton easier by being available even down to the last minute of the event. I was over a wedding at a Memphis location when the bride decided she wanted more bistro tables, that the facility already had, but they didn't have linens. Mahaffey was setting up and offered to drive back to the warehouse, pick up tablecloths and bring them back to the facility. It is things like this that make them my number one rental company, by making every bride's dream come true. Thank you Mahaffey Employees!!!! -
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Jessica Sent on 05/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved using Mahaffey Rentals for a recent high school graduation party that we coordinated. When arriving at the venue, all table and chairs were in excellent working condition and everything was great! All table linens were exactly what we had wanted and expected for this party. After the party was over, the tables were picked up on time and the staff was very easy to work with! We really couldn't ask for a better event rental company to work with. Very respectful and professional. Thanks so much Mahaffey!
Ashlye McCormick Design -
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Karlescia Sent on 10/08/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mahaffey Tent & Party Rentals is the best! No matter the time of day, someone is always available. Taylor was extremely friendly, helpful, and made sure we got a great deal on the items we rented from them. The items we rented from Mahaffey helped make our day special. -
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Helen Sent on 06/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mahaffey Tent--and Mark Huels and Taylor (don't know Taylor's last name), in particular--were the epitome of professional. -
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Toni Sent on 06/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As a wedding venue, I have been using Mahaffey for my rental needs for over two years. They never fail to exceed my expectations! I have had event several event "crises" and had to call at the last minute and Carol, Angela and Taylor are always accommodating and helpful. It definitely puts my planner mind to ease to know that they are all in my corner and willing to go the extra mile for me! -
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Robin Sent on 06/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure working with Mark Hules and Mahaffey Tent and Party Rentals. Mark and his staff were very accommodating and flexible when changes were suggested, and believe me, there were a lot of changes. The on site crew was one of the most polite, courteous and considerate bunch of guys I have worked with in a long time. Thanks Mark for making my job and my life easier in this month long production.
Robin Legendre
Wedding and Event Planner
New Orleans, LA -
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Madeline Sent on 06/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mark & his crew with Mahaffey Tent Company are great to work with - professional, friendly, efficient. Our venue is for outdoor weddings, so we frequently have tents brought in. The bride's wedding coordinator brought in Mahaffey for their tent, flooring and stairs. The quality was top-notch. They did everything - didn't require anything from us except welcome input on where to put the catering tent/how to make it work for us - and made it so beautiful and natural that it blended perfectly with the setting. Would definitely work with them again and recommend them to anyone. -
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Raleah Sent on 10/01/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Event rentals are expensive anywhere. We could not be happier with choosing mahaffey. We chose a large white framed tent with string lighting, chairs and tables. Jackie was always extremely personal, was easily in contact through text and constantly worked with us when we wanted to change a few things (reception seating arrangements)
She also assisted with the planning process/ceremony and reception layout. It was as if I had a close friend helping me.
Thank you Jackie for all of your help over the past few months!! -
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User1714108 Sent on 07/15/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great party rentals. I ordered the 20 by 60 tent with bandstand dance floor and tables/chairs for my wedding.
Everything arrived when promised. The installation was great and the tent quality was excellent.
My only grip was with the bandstand. They charge extra for a step to get on the bandstand and for carpeting for the top of the bandstand. If the wood had been in better shape, the carpeting wouldn't have been necessary. I think they charge too much for the bandstand overall. My suggestion is to build your own bandstand, or use a deck for your musicians. Otherwise very satisfied. -
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User1196507 Sent on 06/11/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
From start to finish the company was easy to work with, responded quickly to all emails, and was responsive and service oriented. -
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Allison Sent on 08/07/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mahaffey had great prices and tons of options to make our reception venue pop! They were very accommodating and allowed us to make changes up to the last minute. I would recommend using them for any wedding of event. -
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Eleanor Sent on 08/11/20094.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Sales agent discussed the several different types of tents w/me & emailed me pictures. We also changed our order a couple of times. Very accommodating and courteous. -
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User2276766 Sent on 05/13/20164.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Mahaffey and their team are great! They have a very nice showroom, plenty of helpful salespeople on hand, and they have a wide selection of rentals available (tents, tables and chairs, linens, dishes, furniture, etc.). They had reasonable pricing and they were pretty flexible with my venue's time frame for set-up and pick-up. Their rentals were in good condition--wear-and-tear was not very noticeable (other companies in the city didn't seem to take care of their products as well and it showed)--and they got everything set up the way we wanted. Responses to my calls and emails were always quick and friendly. It's important to make sure you know up front how fees work for set up (e.g. there's a fee to have them set up chairs) and after-hours pick ups (e.g. Saturday night vs. Monday daytime), but these are are reasonable and understandable. Overall, they're professional, friendly, and have great products and I would certainly work with them again in the future. -
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User1160990 Sent on 05/13/20134.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
good services but they are small staffed so they do not move very quickly. -
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User2157529 Sent on 06/01/20154.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks to Jason Bernard for working with my husband and I in renting a tent plus several additional items including tables, chairs, a dance floor and more for our outdoor wedding at our family lake house. A special thanks to the crew that set everything up while there was a down pour of rain - Oscar and his guys (plus Susan). Everything looked beautiful and the sun showed up just in time and was in full affect on the day of our wedding. The 40x60 tent was a perfect size for our family and friends of 130, plus a dance floor and DJ table. Several neighbors and guest inquired about who provided the tent services, and we were glad to note that it was Mahaffey Tent and Event Rentals. Thanks again. -
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User1208556 Sent on 06/20/20134.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Quality work - will definitely recommend to friends and family. They definitely go out of their way to make sure the ideas of your wedding happen without compromising the quality of their work. -
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User1148281 Sent on 04/30/20134.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
They were a little pricey but had everything we needed. They weren't memorable as far as customer service but we also did not have any problems. Everything that we ordered was at our wedding day and what we expected it to be. The quality of the products was great. -
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User1621713 Sent on 05/16/20143.2 out of 5 rating3.2
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
We were excited to use Mahaffey rentals after a bad experience with their top competitor, and had requested tables and chairs to use in our venue. The chairs they delivered, for the most part, were appealing, but they warned us that some of the chairs were broken and delivered 30 excess chairs to compensate. This led us to having to try every chair to ensure its stability, and we had some thirty extra chairs that couldn't be used at the event stacked in a corner.
The tables looked as through they were on their last leg, and had to be cleaned before putting any linens on top, given that they were very dirty. Additionally, a number varied widely in height, which posed a problem for the style of table arrangement. We called and complained, and, to their credit, the manager was pleasant and offered either delivery of alternative tables OR refund no less than a stated amount. We were short on time and opted for the refund. After the wedding, however, we were told that we would not be receiving the full refund, being that we "had not agreed on that amount." We had to call multiple times and complain emphatically to get our agreed upon refund.
All in all, however, Kristy, our consultant, was a phenomenal help in the preparation and planning. If we had not had issues with the tables and the refund, we would have given five stars across the board. -
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Chris Sent on 08/15/20232.2 out of 5 rating2.2
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
We tried, but didn't appreciate the diva attitude
I contacted to plan out an outdoor wedding on the family's land. Initial consultation by phone was brief and the next step was for the representative to drive out and see the land. The bride and mom were running late but the family was at the house. While in transit three separate individuals texted (the Rep's requested means of communication) that the bride was running 15 minutes late but the rep pulled in to long driveway, did not exit the car (though the wide open fields were 50% observable) and the grooms sister was waiting for him to get out to ensure he was the right person. Despite the texts and a phone call, the rep left after 4 minutes. When the bride and mom arrived, he said, "I'll turn around" but didn't. A week later we decided to find a venue run by people who want to do business together. -
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User1234316 Sent on 07/09/20131.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Terrible. I was told they were the cheapest in town, however they do not have their stuff together over there at all. I would gladly pay a premium to not have to deal with the headache we had using Mahaffey. Multiple revised quotes because of mistakes or them not paying attention to what we wanted, unable to provide specific information when requested, awful job of putting up tent (things hanging down, chandeliers not put up properly, poles exposed), and very poor communication. I would never use this company again. -
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Kristen Sent on 03/02/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Very disappointed with this vendor. I contacted them through their online forum and never heard back from them so I decided I would just give them a call. The gentleman who answered the phone was a little rude and not helpful. I was looking for more information and wanted to ask some questions about the equipment they have and can provide since nothing is listed online and the few pictures they provide of tents are too small to really see. He answered none of my questions and was not polite or helpful in the least. I only had a few simple questions so I could access if this vendor would be a possibility for what I needed, but the customer service was so poor that I decided it would just be easier to mark this vendor off the list to choose from and move on to the others that provide the same services. I was very surprised since they have a decent review rating though it appears someone else who wrote a review had a similar experience. Perhaps it depends on who answers the phone. -
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Vanessa Sent on 04/04/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
So rude on the phone. Was trying to speak with the owner and she said they don't have an OWNER?! Are you kidding me! I would NEVER recommend this place to anyone. How rude. She didn't give me the time of day! Can you please have someone contact me because this is absolutely astonishing! People who answer the phone are supposed to be kind and she was the devil woman! -
Quality of service
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