Madera Bands Reviews
View more informationReviews
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Quality of service 4.7 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Sara C. Sent on 05/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing quality
We purchased the black panther ring, when it arrived it was much better quality than we expected! We needed a different size and returned it on Friday and received the new size monday! Great quality, quick service and budget friendly! We have recommended to several peopleWe purchased the black panther ring, when it arrived it was much better quality than we expected! We needed a different size and returned it on Friday and received the new size monday! Great quality, quick service and budget friendly! We have recommended to several people -
Quality of service
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Crystal M. Sent on 03/19/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best customer service ever!
We had his and her rings made. He got the Anakin and I got the Leia. Beautiful rings! Amazing quality. We also got their ring sizer to be safe. Followed their instructions with the sizer and holy cow did they come quick! We live in Alaska. Shipping was so fast. His ring fit perfectly. My ring was a little bit big. I was able to do an exchange really easy. Our whole experience was fantastic. Great company! Will totally recommend them to other people.We had his and her rings made. He got the Anakin and I got the Leia. Beautiful rings! Amazing quality. We also got their ring sizer to be safe. Followed their instructions with the sizer and holy cow did they come quick! We live in Alaska. Shipping was so fast. His ring fit perfectly. My ring was a little bit big. I was able to do an exchange really easy. Our whole experience was fantastic. Great company! Will totally recommend them to other people. -
Quality of service
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Mike R. Sent on 06/02/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service, great product!!!!
A great product and experience all around! Thanks!
And great service to boot!!!A great product and experience all around! Thanks!
And great service to boot!!! -
Quality of service
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Ashley M. Sent on 05/20/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
My fiance loves his ring! Madera Bands was extremely professional and helpful with their customer service. We needed to exchange our ring for a different size, and they were so amazing and fast to work with. The ring is beautiful and high quality! Highly recommend!My fiance loves his ring! Madera Bands was extremely professional and helpful with their customer service. We needed to exchange our ring for a different size, and they were so amazing and fast to work with. The ring is beautiful and high quality! Highly recommend! -
Quality of service
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Brittany S. Sent on 05/22/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible experience
The rings are absolutely stunning and the customer service exquisite. I exchanged my original rings for different sizes and a change in style and the whole process was so pain free and easy. Everyone is so kind and helpful!The rings are absolutely stunning and the customer service exquisite. I exchanged my original rings for different sizes and a change in style and the whole process was so pain free and easy. Everyone is so kind and helpful! -
Quality of service
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America E. Sent on 02/27/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ring purchase
Great service, lovely rings. Extremely grateful,Great service, lovely rings. Extremely grateful, -
Quality of service
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Julius N. Sent on 05/17/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happy customers
We are very excited about our new wedding rings. They are exquisite and to us......priceless. Great craftsmanship and unique.We are very excited about our new wedding rings. They are exquisite and to us......priceless. Great craftsmanship and unique. -
Quality of service
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Christopher C. Sent on 05/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Madera Experience
We received our 'Han' bands and WOW! we couldn't be happier with our Madera bands. The fit was perfect and the "look" and feel on our fingers were part of the satisfaction and excitement we share.
We would like to especially thank Mariela, our outstanding customer service representative for expediting our special order and "Kudos" to her and Madera Bands for the outstanding customer experience. r/Christopher and Cecilia Cox
We received our 'Han' bands and WOW! we couldn't be happier with our Madera bands. The fit was perfect and the "look" and feel on our fingers were part of the satisfaction and excitement we share.
We would like to especially thank Mariela, our outstanding customer service representative for expediting our special order and "Kudos" to her and Madera Bands for the outstanding customer experience. r/Christopher and Cecilia Cox
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Quality of service
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Louis N. Sent on 03/27/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Company and Product
We received our Romeo and Juliet rings quickly, and they were high quality and engraved exactly like we ordered. I would highly recommend Medera - they are wonderful to work with!We received our Romeo and Juliet rings quickly, and they were high quality and engraved exactly like we ordered. I would highly recommend Medera - they are wonderful to work with! -
Quality of service
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Sonia Sent on 05/01/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very happy with our couple rings!!
We order our rings a week before the wedding ,and we got the rings on time . We were really grateful to have them shipped on time. The rings have unique designs ,good material very durable. We love our rings a lot. :)We order our rings a week before the wedding ,and we got the rings on time . We were really grateful to have them shipped on time. The rings have unique designs ,good material very durable. We love our rings a lot. :) -
Quality of service
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Jason Sent on 04/26/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Service and fast delivery
Amazing Service and fast deliveryAmazing Service and fast delivery -
Quality of service
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Heather Sent on 04/27/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely stunning
We planned a last minute elopement and chose these rings as they are so unique and beautiful! We got our rings and mine was a bit big, I contacted customer service but with 3 days until I leave for Vegas I was scared! Mariela was very sweet and I got responses back so quickly. I received my ring the day before our flight, it fit perfect, and everything went perfectly. The refund for the larger ring processed very quickly. My husband and I are very happy with our rings, we have only been married for a week and get so many compliments already!We planned a last minute elopement and chose these rings as they are so unique and beautiful! We got our rings and mine was a bit big, I contacted customer service but with 3 days until I leave for Vegas I was scared! Mariela was very sweet and I got responses back so quickly. I received my ring the day before our flight, it fit perfect, and everything went perfectly. The refund for the larger ring processed very quickly. My husband and I are very happy with our rings, we have only been married for a week and get so many compliments already! -
Quality of service
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Skyler W. Sent on 04/18/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Quality
This is an amazing ring! I got it for my fiance and it turned out way nicer than I was anticipating. The customer service was also really helpful, I got a ring sizer before ordering and I’m glad I did. I had to change the size of the ring that I originally ordered, and it was very easy to do. Would recommend!This is an amazing ring! I got it for my fiance and it turned out way nicer than I was anticipating. The customer service was also really helpful, I got a ring sizer before ordering and I’m glad I did. I had to change the size of the ring that I originally ordered, and it was very easy to do. Would recommend! -
Quality of service
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Dagmara Sent on 05/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing beautiful rings
This are a very beautiful rings with great price, super good quality and many compliments. I’m so happy with the costumers service they responded to all my questions and helped me with all my needs. ThanksThis are a very beautiful rings with great price, super good quality and many compliments. I’m so happy with the costumers service they responded to all my questions and helped me with all my needs. Thanks -
Quality of service
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Amy D. Sent on 02/29/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wondetful ring and very nice quality
I received my order and it is exactly what I wanted. I think it will be perfect for my fiancée as he is not a flashy type guy. So the ring I chose is perfect for him. Thank youI received my order and it is exactly what I wanted. I think it will be perfect for my fiancée as he is not a flashy type guy. So the ring I chose is perfect for him. Thank youMadera Bands's reply:
You Rock Amy, thanks for such a glowing review. We appreciate you and grateful you chose us!!! Thank you -
Quality of service
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David C. Sent on 03/15/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome wedding band
Order was done online, I knew my size, so it was easy to order. Ring came super fast & fit perfectly. Looks great. Comes with great packaging & an extra ring to wear for work. Highly recommended!!Order was done online, I knew my size, so it was easy to order. Ring came super fast & fit perfectly. Looks great. Comes with great packaging & an extra ring to wear for work. Highly recommended!! -
Quality of service
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Donna P. Sent on 03/26/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Customer Service Amazing
I had ordered this ring for a Surprise proposal on 29th February 24, (Leap year) It arrived a lot quicker than I expected which was a blessing. Luckily I had ordered a ring sizer too and the original ring was too small for him. Ideally the ring sizer was a god send and I contacted Madera too enquire about exchanging for a bigger size, they were amazing and helped me organize to send back and kept me informed throughout the process after a delay with my own postman the ring arrived as promised and we could not be happier he absolutely loves it! I would highly recommend buying from this company again they are extremely top class customer service even responding in the weekends! Cannot fault them and the ring is absolutely unique and stunning. So happy thanks so much Madera one happy customer!!!!I had ordered this ring for a Surprise proposal on 29th February 24, (Leap year) It arrived a lot quicker than I expected which was a blessing. Luckily I had ordered a ring sizer too and the original ring was too small for him. Ideally the ring sizer was a god send and I contacted Madera too enquire about exchanging for a bigger size, they were amazing and helped me organize to send back and kept me informed throughout the process after a delay with my own postman the ring arrived as promised and we could not be happier he absolutely loves it! I would highly recommend buying from this company again they are extremely top class customer service even responding in the weekends! Cannot fault them and the ring is absolutely unique and stunning. So happy thanks so much Madera one happy customer!!!! -
Quality of service
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Rebecca G. Sent on 09/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing customer service
They were so attentive to all of my requests and needs. Very quick to respond back and made sure everything was perfect for my special day. Would absolutely recommend!They were so attentive to all of my requests and needs. Very quick to respond back and made sure everything was perfect for my special day. Would absolutely recommend!Madera Bands's reply:
Thank you Rebecca, we appreciate your review :) Thanks for trusting in our small business and grateful for your time -
Quality of service
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Renato C. Sent on 09/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing product with highest quality standards + service!
Really recommend this brand! Stylish, modern, high quality and amazing service! I really recommed!Really recommend this brand! Stylish, modern, high quality and amazing service! I really recommed!Madera Bands's reply:
Thank you Renato, you rock! Thank you for your time and for trusting in us- we appreciate it very much -
Quality of service
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Kristen A. Sent on 09/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unique-Affordable-Amazing
Madera Rings rocks! I got my husband's engagement ring here and that led us to getting our wedding rings through Madera! Easy process for purchasing, awesome and unique rings, at affordable prices! LOVE MADERA!Madera Rings rocks! I got my husband's engagement ring here and that led us to getting our wedding rings through Madera! Easy process for purchasing, awesome and unique rings, at affordable prices! LOVE MADERA!Madera Bands's reply:
Thank you Kristen, you rock! We appreciate your review :) Thanks for trusting in our small business and grateful for your time -
Quality of service
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Greg R. Sent on 09/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very happy with our wedding band update
My wife and I purchased the rings for our anniversary for an updated look to our original bands. The rings are extremely comfortable and look great. The red band looks good against the black texture. We loved the X-men theme.My wife and I purchased the rings for our anniversary for an updated look to our original bands. The rings are extremely comfortable and look great. The red band looks good against the black texture. We loved the X-men theme.Madera Bands's reply:
Thank you Greg, we appreciate your review :) Thanks for trusting in our small business and grateful for your time -
Quality of service
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Sarah H. Sent on 12/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found the perfect wedding band to fit our small budget!
Wasn’t able to find a Damascus steel ring for less than $500 everywhere I looked. Found one on Maderas website on Black Friday for $165. Ordered it without hesitation, got it today in the mail. Great quality, correct sizing and fast shipping!Wasn’t able to find a Damascus steel ring for less than $500 everywhere I looked. Found one on Maderas website on Black Friday for $165. Ordered it without hesitation, got it today in the mail. Great quality, correct sizing and fast shipping!Madera Bands's reply:
Thank you for the review Sarah, we truly appreciate it! I’m very happy that you were satisfied with your ring and our service -
Quality of service
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Ryan Sent on 03/23/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
thank you so much for your great communication and customer service! I will consider your business in the future for any other jewelry needs that may arisethank you so much for your great communication and customer service! I will consider your business in the future for any other jewelry needs that may ariseMadera Bands's reply:
Thank you for the review Ryan. We appreciate your feedback and so happy that you were satisfied with your service -
Quality of service
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Ladawn Y. Sent on 04/30/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very happy!
The ring is beautiful, but the customer service was fantastic!! I accidentally ordered the wrong size and didn’t realize until after the order was placed. I reached out immediately and had a response back with the order corrected in less than 12hrs. Very professional, kind, and helpful.The ring is beautiful, but the customer service was fantastic!! I accidentally ordered the wrong size and didn’t realize until after the order was placed. I reached out immediately and had a response back with the order corrected in less than 12hrs. Very professional, kind, and helpful. -
Quality of service
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Jessica Sent on 03/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing ring, nice price, & phenomenal service!
I am so grateful to have found Madera Bands! My husband lost his original ring with black diamonds several years ago and I finally decided to replace it. “The Black Panther” was a beautiful alternative with the black sapphires…even looking a bit cooler with it being all black! My husband loved the design and fit! Shipping was extremely fast for the first order and exchange because I was half a size off. ;) I will definitely recommend Madera Bands to others and buy again if the opportunity arises!I am so grateful to have found Madera Bands! My husband lost his original ring with black diamonds several years ago and I finally decided to replace it. “The Black Panther” was a beautiful alternative with the black sapphires…even looking a bit cooler with it being all black! My husband loved the design and fit! Shipping was extremely fast for the first order and exchange because I was half a size off. ;) I will definitely recommend Madera Bands to others and buy again if the opportunity arises!Madera Bands's reply:
You Rock Jessica, thanks for such a glowing review. Our family business really appreciates it! Thank you so much -
Quality of service
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