Madame Bridal Reviews
Reviews
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4.2 out of 5 rating
4.2
Good
187 reviews
Recommended by 85% of couples
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Quality of service 4.2 out of 5 rating4.2
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Average response time 4.2 out of 5 rating4.2
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Professionalism 4.2 out of 5 rating4.2
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Value 4.3 out of 5 rating4.3
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Flexibility 4.2 out of 5 rating4.2
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User photos
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Jacqueline Sent on 04/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exquisite Dresses. Delightfully Different.
Madame Bridal offers an impressive selection of dresses for all age groups. Our private appointment was a wonderful experience, marked by exceptional, professional, and friendly service. The owner was incredibly patient as my daughter tried on more than 10 prom dresses, never rushing and always encouraging her to find the one that made her feel truly special. She made the entire process enjoyable, stress-free, and fun. We couldn’t be happier—highly recommend! -
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Chrissa Sent on 03/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
wedding dress Roycebridal https://www.roycebridal.com/ recommend.
It arrived on time, everything very fast, The size is correct and the material is good. The seller was very quick to ship and contacted me to ask for information that was not clear at the time of purchase. I am very satisfied.https://www.roycebridal.com/-
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Eliz Sent on 11/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent customer service
The customer service at Madame Bridal was excellent. The staff was extremely knowledgeable in regards to inventory, style, and sizing. It was nice to go into a store were they were friendly and helpful. Highly recommend anyone dress shopping to call Madame Bridal -
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Holli Sent on 09/12/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Customer Service
Very accommodating and helpful! Much better than other online shops! They found the dress quickly and were going to make sure it got shipped right away! -
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Gaby Sent on 07/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the bride
My mother needed a mother of the bride dress for my wedding.
We had a specific dress in mind and went to several bridal stores in our area.
None of the stores had the dress, and the ones that could get it told us it takes much longer than my wedding date.
My mother, who is a young mom, was looking for a more fitted dress and every store we visited had dresses that were much too conservative for her taste.
My wedding day was getting closer and we were getting desperate. I finally went online and did a quick search.
Madame Bridal came up as a retailer who carried the dress my mother was looking for.
We immediately called the store and were greeted with a gentleman by the name of Simon who was very knowledgeable and assured us that he had my mother's dress in his wearhouse and could deliver it in 10 days. He also said that he is the owner of Madame Bridal.
We ordered the navy blue Ivonne D dress right over the phone and received it in perfect condition in 3 days.
It was a pleasurable experience and took a load of stress off our backs.
I recommend Madame Bridal to any mother of the bride or groom and will come back to this store for my brother's wedding next year. -
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Kimberly Sent on 04/01/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my dress!!!!!
I received my dress today only after ordering it a week ago. The dress is everything that I wanted. It's exactly what I chose. I have to admit that I was skeptical about ordering online because they are in Florida, and I am in Texas. They were very helpful and courteous. They always responded within an hour of receiving my email. I cannot wait for my wedding day so that he can see me in the dress. -
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Michele Sent on 03/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simon is amazing. Helped me find the perfect Mother of the Bride Dress!!! I highly recommend this bridal boutique
Madame Bridal FIVE STARS!! Amazing experience! Simon is great !!! Highly recommend! -
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Joyce Sent on 04/28/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the Bride dress
Fantastic experience ordering my mother of the bride dress by phone. First dress was too small, returned it, ordered and received the smaller size. This was all done so quickly, and I now have the perfect dress! I actually enjoyed talking with the owner who I felt genuinely wanted me to be happy with my dress. Madame Bridal provided outstanding service and I am so grateful! -
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Tammie Sent on 10/04/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Madame Bridal
Madame Bridal is an excellent place to do business with. Mr. Simon, is one of the sweetest, kindest and knowledgeable business people I ever dealt with. If you ever need assistance for your wedding please contact Madame Bridal and ask for Mr. Simon. I recommend this store for online and onsite shopping. I give this place 5 starts. You will be happy you shopped at this store. -
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Jamie Sent on 06/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a problem with expected delivery date but
The owner has reached out to rectify the issue. -
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Denesha Sent on 05/12/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Company
Love this company!! I had to change my bridesmaid dress for a wedding due to my pregnancy. I was very stressed and not sure what to do. This company was super sweet and allowed me to order a dress with no problem and no extra payment. They even rushed my order to ensure I got the dress in time for alterations. I will surely do business with this company in the future. Thank you for everything!! -
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Kristine Sent on 12/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Moni Cheri Gown
First off, I had been looking everywhere for this particular dress online and Madame Bridal not only had the best price but was able to ship it immediately! The owner was able to answer all my questions quickly! I cannot stress enough how happy I am not only with their service but with my dress as well! I can’t wait to wear on my special day! Thank you!!! -
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Maria Sent on 06/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Madame Bridal is by far the best!
I stumbled upon Madame Bridal when I called there for an evening gown that I saw on Google. Immediately I knew the woman that I was speaking with was incredibly honest and knowledgeable. She explained the gown I was inquiring about wasn’t appropriate for the black tie wedding I was attending. I really appreciated her honesty
Madame Bridal is clearly miles ahead of any dress shops I have ever dealt with. Living in Bergen County NJ I have the “BEST” dress shops just a stone’s throw away, in Manhattan, NJ, Westchester and Connecticut. But none of them can come close to the extraordinary experience I had with Madame Bridal. Helen and Simon at MB are skilled experts at helping women find the “perfect dress.” Helen was incredibly patient and took a genuine interest in helping me . She gave me the best advice and showed me the most elegant evening gowns.
This Memorial Day weekend while taking my niece to her bridesmaid fitting at a dress shop in New Jersey, I noticed a lovely Mon Cheri evening gown. The saleswoman wouldn’t let me try it on because I didn’t have an appointment. I held it up and just loved it. She said I looked like a size 2 or 4 and there was only one 4 left and I probably wouldn’t be able to get this size 4 anyway.
The minute I got home, I immediately called Helen at Madame Bridal in Florida, and told her I saw the most beautiful dress while my niece was being fitted. She told me even though it was Saturday evening on a holiday weekend she could order the gown. She assured me that her husband would process the order immediately. Helen had me measure myself accurately. She talked me out of going up a size as it would need too much altering. And any woman that special orders knows it can’t be returned if it’s too small. I gave her my measurements and she told me I needed a size 4 and it would need minimal alterations. Then she told me of the one size 4 and said I would get it. :) Simon processed the order and sent me the order information. All done on a Saturday night on a Holiday weekend!!
Within 10 days my gown arrived from Mon Cheri. LOVELY, ELEGANT and PERFECT! It needs minimal alterations as Helen stated. Wow! She is an expert on every level. It gets even better! My lovely gown was 150 dollars less at Madame Bridal than any other shops on Google. Then, a week after my gown arrived I received stunning crystal earrings from Helen as a gift to wear with my gown.
Thank you Helen and Simon. I am so grateful for your help. Thank you Madame Bridal for a beautiful experience with a beautiful family!
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Tesheia Sent on 05/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing store
I have had so much trouble finding the perfect wedding dress. I went shopping and purchased a dress and then changed my mind. I then decided to make an appointment at one of the most famous stores in the world, where I found a dress I fell in love with only to find out the store could not get the dress in before the wedding. Determined not to give up, I searched google for other stores who carried the designer. All told me the same things: not in stock, cannot arrive on time, and then I found Madame Bridal. They did an immediate search and assured me that they could ship the dress to me in time for the wedding. Nervously I ordered worried the entire time, this was too good to be true. Sensing that I was a nervous bride, they followed up immediately with shipping information and several updates on the status. Within in 2 weeks I had the dress of my dreams in my hands, along with free shoes and a veil. This store is AMAZING!!!!! Thank you, now looking forward to my wedding so much more with the perfect dress!!!! -
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Kathy Sent on 05/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond Service!
Madame Bridal is the best! Very professional and accommodating to your needs! Simon goes above and beyond to make sure his clients are well taken care of! The customer service is excellent! The selection of gowns is unbelievable! I will definitely be back for more evening gowns! -
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Carmen Sent on 10/28/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible customer service
I totally recommend this store. I started working with Brad on the phone and then Tanya took care of me in the store. She was incredible and I am over the top excited with my dress! Thank you very much for helping me. -
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Juliette Sent on 10/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Honestly the best!
Very nice service, they were very accommodating! I was skeptical to go to "the boynton beach mall", but a friend of mine kept telling me to just go! I went and it was such a refreshing experience. I recommend to anybody looking for a formal evening gown. -
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Isabella Sent on 08/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy that Madame Bridale walked into my path while looking for a unique and beautiful wedding dress!
I have found what I was looking for, and what I loved the most is how Albert, together with his team ( Tanya and Jeannie) assisted me with advises and expertise.
Their opinions were just sincere, and not just trying to sell me the most expensive dresses. I simply love my wedding dress and cannot wait to show it off on my wedding day!
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Yolanda Sent on 07/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful and professional. Thank you for a beautiful dress and great service. -
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Sarah Sent on 07/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Costumer service is on point! Albert was very helpful, understanding and kind. He did everything he could to help us receive our brides dress in a matter of rush. Albert also made us feel valued by assisting us with such kindness and care. I would definitely go back 100%! -
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Jennifer Sent on 07/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to Madame Bridal without an appointment and Albert was so helpful and flexible to allow me to try on dresses. He was respectful of our price range and showed me many options. I found a dress I LOVE!! As a bride to be I was nervous to start dress shopping. However, Albert made the experience a joy. The best dresses for the best prices with very patient staff members. Will definitely refer to friends and family and come back for any other occasion I have. -
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Jasmin Sent on 06/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so surprised how well my experience went with this store. We went to 9 dress stores before this and this was the best ! The staff was incredibly helpful. I showed them my interests and they gave the best options. The owner, I believe his name is AJ, is amazing and kind and will really help you with everything you need. The staff was very friendly and kind and absolutely 100% have the best deals! The dresses were one of a kind and have so many options. You won’t be disappointed! -
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User3474077 Sent on 05/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about the help I received from Madame Bridal in Boynton Beach, Florida this past week. I just found out that the dress I fell in love with would not be able to be delivered to me until a week after my youngest daughter's wedding. So, I called Madame Bridal and even though they didn't have the color and size of my dream dress available for me to purchase, they were very instrumental in directing me to the warehouse in Texas where the dress was created, which in turn directed me to a store in Pennsylvania, that they had shipped the dress in the color I needed for my Daughter's wedding. Yes, even though Madame Bridal wasn't able to sell me my dream dress for my daughter's wedding, they did everything they could to make my dream come true so that I could wear my dream dress for my Daughter's wedding. I would say, that their customer service went above and beyond any assistance I could ever hope to get from a Bridal shop. They didn't get one penny for the dress purchase but, they have a life time customer that will forever sing their praises for such outstanding customer service and for making this mother's dream come true! Thank you again Madame Bridal for everything you did to make my Daughter's wedding day just that more Special to me as a Mom!!! -
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Johanna Sent on 04/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This store is amazing it only two 3 dresses for my beautiful niece to find her perfect prom dress. The store owner is super nice. I will be coming back to try own some of their gorgeous wedding dresses. -
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Tayla Sent on 04/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Albert was a VERY helpful person in choosing the perfect dress! Attended all my needs and made my dress absolutely stunning! :) Great atmosphere -
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Cynthia Sent on 04/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dresses great quality! Definitely worth every single cent! -
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Ashley Sent on 04/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great place to get dresses no matter what ! Perfect customer service , friendly and extremely helpful people . SHOP WITH THEM ! -
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Marina Sent on 04/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter and I cannot say enough great things about Madame Bridal and the exceptional shopping experience that we had there. The garment selection, responsiveness and courteous service was above all expectations. We highly recommend this shop for formal gowns and special event accessories for any age. Thank YOU to the team at Madame Bridal! -
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Lindsey Sent on 04/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The second I walked in I was greeted and helped, I had just bought a prom dress from another store but the one I was shown here was absolutely gorgeous! It was a little big on top but they offered to tailor it for me and have it all ready in less than 24 hours which is so incredible. They helped me find that perfect dress for that special occasion, they were so helpful and attentive to what it was I was looking for and I couldn't be happier. I definitely will be returning in the future for any dresses I may need. -
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Kayla Sent on 04/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After finding my ideal prom dress online, I searched for stores in my area that sold the dress. Only 3 in the area sold the dress and when I called each one, this was the only one that sold the dress in my size. As soon as I entered the store I was greeted by the nicest associates and they were extremely helpful. They helped me ensure I was buying the right dress. Great service and selection! Would definitely shop here again! -
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Sophie Sent on 03/29/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Albert was very kind and professional! He was attentive to our needs and gave us the exact selection we requested! Such beautiful dresses and the service makes you feel comfortable and relaxed. Thank you for making bridesmaid dress shopping so effortless and fun! -
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Dhayelis Sent on 03/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service! Very helpful. Knew what I was looking for as soon as he saw me. :) -
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Beth Sent on 03/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered my wedding gown from another store but I did not get the kind of service that a new bride deserves. I decided to go online and look for my bridesmaid dresses. I was searching for Bill Levkoff bridesmaid dresses and came across Madame Bridal. I used their online chat service and was immediately greeted with a helpful assistant who guided me through the ordering process. After the chat they forwarded a link to the specific dress and they advised me to that I could order using the link provided. Being mindful that my bridesmaids are on budgets, I did some research and found Madame Bridal to be the best price! So happy that I went ahead and ordered the dresses. After I ordered I immediately received a confirmation and received my dresses well in advance of my requested date. What a relief! I would recommend this to all new brides! Thanks, Madame Bridal and staff. -
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Julia Sent on 02/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Albert was amazing! He helped me find the perfect prom dress to fit my body type and knew exactly what I had in mind:) I purchased a Sherri Hill dress from Madame Bridal and couldn't be happier with the dress and how personable he was in my selection! -
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Jessica Sent on 02/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
i was on a major time crunch for my wedding i went to over 8 bridal shops and could not find anything until i googled madame bridal. i went in told Albert what i was looking for and he helped me and was able to help me stay within budget. this is a great shop they are understanding and caring. i ran into a financial situation and Albert was able to work with me so that i was able to get my dress. if you are in the south florida area please please please check them out you wont be disappointed i know i was not -
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Kristen Sent on 01/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience. Pleasant and helpful. Highly recommend going here. -
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Rachelle Sent on 01/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've honestly looked everywhere for a dress, but once I went to Madame Bridal I found everything I needed. They have so many choices and options to choose from and their dresses are very beautiful. Customer service is great, like no other. The people there are very sweet and they are always willing to help. If you tell them what you're looking for they will guide you to your dream dress. Don't hesitate to go to Madame Bridal. -
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Eileen Sent on 01/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a great experience shopping for a prom dress! Great service with a beautiful selection and would definitely recommend to a friend. -
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Adam Sent on 01/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just found the perfect prom dress for my daughter! Thanks for everything! -
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Cat Sent on 01/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely love that place. I went in not knowing what I was looking for unti,l Albert took his time to show a few suggestions to me until, I was sure of what I wanted. He made sure the dress fits perfectly. If not he just adjusted the dress for me. I truly felt well attended. I felt like a queen!!! I would definitely recommend this place. -
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Amorette Sent on 01/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The quality of the dresses are great, every type of dress, every color, and the best material. The associate was very helpful, all smiles, and gave the best advice. The interior of the place is beautiful and they had the best prices. I’ve looked everywhere for a good dress and for a good price and this was the place to come. Definitely coming back for future occasions! -
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Michelle Sent on 11/19/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience ordering my bridesmaids dress from Madame Bridal. They spent a lot of time with me trying on different dresses in the store for hours, and were very helpful throughout the ordering process (this was my first experience ordering a bridesmaids dress). They were very quick with alterations too, which I really appreciated because I had a tight schedule once the dress arrived from the dress company. -
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Ana Sent on 11/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Albert is excellent I loved the way he treats you is very special. He doesn’t measure effort to make your dreams come true. Thanks so much Albert you are the best -
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Evette Sent on 10/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First Class all the way. I was thrilled to discover Madame Bridal when shopping for my daughter's bat mitzvah dress. They carry all the major brands in the bridal and prom wear industry at fantastic prices. They were very friendly and made the whole experience really fun for my daughter. She couldn't make up her mind which color she wanted so they ordered both so she could try them both on and not be forced to play a guessing game. The dress arrived when they said it would. They called me - I did not have to chase them down. Since we ordered a few weeks in advance of her party, they told me I could bring it back the same week for steaming. Great stress-free experience, great people. My daughter walked away feeling like a princess. We'll being buying her older sister's prom dress there soon.
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Patrice Sent on 10/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent customer service. Very patient with me and my granddaughter while trying to decide which dress to purchase. Love the selection. I will definitely be back for future events. -
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Tuti Sent on 10/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience at Madame Bridal was top notch! From the start, the store owner Albert provided me with the while glove treatment. I had spent days and hours looking for a bridal dress for a photo shoot and was exhausted and ready to pick any dress. I am so happy I decided to visit Madame Bridal, and thanks to Albert, not only did he work with my budget but his good sense of fashion and expertise helped me find the right dress. The boutique has a wide selection of beautiful dress and it is a store you must go check out if you need a bridal dress or a party dress. :-) -
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Caitlyn Sent on 09/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place was great! I walked in and found a dress I'm under 10 min!! Also I found a dress that I love which is sometimes hard to find. Great service . Exclent prices! -
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Olga Sent on 09/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had been shopping around for a formal dress for my son's wedding and could not find anything that I liked unless I paid more money than I was willing to. As soon as I walked into Madame Bridal I was greeted by a wonderful man, named Albert. I showed him what was looking for and like magic, he pulled out the perfect dress. The dress needed to be altered and a little bling added. Albert said it would be ready by September 11, then hurricane Irma was headed our way. We then decided to leave town, hoping that I could get back and find my dress and pick it up in time for the wedding. After the storm I called Albert, thankfully my dress was ready and it was perfectly altered. I am now ready for the wedding thanks to Albert and Madame Bridal. I highly recommend them and I'm very appreciative for the wonderful experience. -
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Hilary Sent on 09/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a selection! My mother & I visited Madame bridal to search for a dress for her for my wedding. There was an abundance of options for the specific color we were looking for. We decided on the very first dress she tried on! The shop owner, Albert, was extremely helpful, knowledgeable, and patient. -
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Daphnee Sent on 09/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
my first time visiting Madame Bridal was certainly an experience to remember, the customer service is stupendous. I was taken care of as soon as I walked through the door. I also had assistance with my fitting and my purchase, and that was years ago in high school when I purchased my prom dress, Today I am representing miss global international and they still to this day provide me with excellent service. thank you so much Madame bridal I recommend them to all my family and friends. -
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Lauryn Sent on 07/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First time bride to be, was extremely nervous, the staff here made me feel so comfortable and calm when trying on dresses. They had nothing but genuine compliments to me and helped me the entire way. I am extremely grateful to have been able to purchase a gown from this store. -
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Melina Sent on 06/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great store and staff. I came from Argentina after find them on Internet and i found my dream's dress! Excellent quality and desings. Thanks a lot. I Will defenitly recommend them!!!!! -
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Hillary Sent on 05/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Really enjoyed the experience here in finding my wedding dress! The owner was so helpful and really pointed me in the right direction so I would not get overwhelmed. Beautiful selection of gowns and lots of choices and various different price ranges. -
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Emil Sent on 05/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were shopping for a particular Sophia Tolli dress, and came across it on Madame Bridal's website. After shopping around for a while, we had a pretty good idea how much these dresses go for, and the price offered here was already highly competitive.
But Madame Bridal went a step further - after speaking with the owner directly (Brad Simon) we were able to walk away with a killer deal. He worked with us and was extremely reasonable. Not only that, but he promised we would have our dress delivered within 2-3 weeks... in actuality, we just received it yesterday, just one week after placing the order! The dress itself is, of course, exactly what we ordered.
Overall, we couldn't be happier with Brad and Madame Bridal, we will be recommending this store to all of our friends who have yet to get married!
Thanks again Brad & Madame Bridal!
Kind Regards,
Emil & Maria -
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Jimilla Sent on 05/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff there is amazing!!!! Albert is the best. -
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Sharon Sent on 04/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was our first time shopping for prom. We bought flower girl dress here years ago so felt good about coming to Madam Bridal. They did not disappoint! Although we tried on many dresses, the first dress he brought us was "the one". (his instinct about what would look fabulous on my daughter was right on) You cannot get this sort of service at a department store or on line. Period. The alterations and even an addd strap were excellent t and were very intuitive. Don't waste time with anyone but a pro" I'll see you again! -
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Esther Sent on 03/16/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a great environment. I couldn't have been happier with my dress. They offered to make adjustments for any dress I found but I didn't need it. They gave me a deal, over 10% off! In addition they were very nice and helpful, the dress even came with free earrings! Would definitely recommend to anyone and will come back for anything else I need. -
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Robin Sent on 02/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Viviana was so wonderful when helping me pic the perfect dress and Albert and Margie helped to make the changes I wanted to add to make it my own. I highly recommend anyone looking for a wedding dress and a professional company to go here. They have been in business for 30 years and know how to make a bride smile!!! -
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Johanna Sent on 10/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter had her prom dance last spring. We live in Finland and had a vacation in Florida last autumn. We visited many stores but the shop in Boynton Beach Mall was absolutely the best! There were many beautiful dresses and our daughter picked up her favourite almost immediately. The colour and the size were not suitable but the very friendly young lady working in the store ordered us a dress from an other store. It arrived in three days and that dress was just perfect! I really can recommend that store :) -
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Sefina Sent on 08/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Madame Bridal when I was searching for a dress for myself for an upcoming graduation celebration. I needed an evening dress for the party and I had none in my closet nor have I ever shopped for an evening dress for myself before. I found their employees to be helpful and patient. The staff helped me to find exactly what I needed for the party without making me feel stupid. This was really nice for me as, before getting help from the staff, I felt like I had no idea what I was looking for or doing. The dress I bought was beautiful and I got several compliments. In fact there were a few people who wanted to know where I found it and they were surprised to learn that I actually got it from a wedding/prom dress shop. I would definitely go back again for any type of dress. Recommended. -
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Kale Sent on 07/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As the marrying season is upon us, I had been invited to several weddings for the next few months. However, I didn't have a dress for any formal occasions! So I did a quick search online for decently priced dresses and found Madame Bridal. At first, I was a little worried that they wouldn't have anything in my size (slightly on the plus side) - but boy was I pleasantly surprised!
I found a few dresses that I really liked and I called Madame Bridal to confirm that they could send me the dress (I live in WA state) and that they had it in the size specifed. They were more than willing to help me with that and they were friendly and fun to talk to.
And only after a couple weeks - I got the dress! Now I'm all ready to go to all of these weddings. Thank you Madame Bridal!! :D -
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Fallon Sent on 07/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really couldn't have asked for a better experience with Madame bridal. I won't even try to hide it I have been a total bridezilla. I went to a couple local places including a David's bridal, and I just couldn't find what I was looking for. Something unique and super pretty! Madame bridal had a lot of variety and they were patient with me while I searched for exactly what I was looking for. I didn't make it to my high school prom so this was my first real chance to dress up and look like a princess. And I absolutely do in my enchanting white gown!! -
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Veronica Sent on 07/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There was lots if dresses to chose from and the customer service was great and friendly. ???????? -
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Micaela Sent on 07/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect bridesmaid dresses seemed like all but a dream before I came across Madame Bridal online. Other virtual retailers lacked variety and were way out of my price range. I went to boutiques all over my local area and nowhere seemed to have anything right for me and my big day. That’s when, at the end of my rope, I found a beautiful plum gown for my girls from Madame Bridal. Shipping was quick and the entire experience was basically painless. Thank you, Madame Bridal, for making this bride-to-be a little less stressed! -
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Brittany Sent on 07/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I first started planning my wedding, I knew that my wedding dress would be one of the most important expenses during my planning. When I first visited Madame Bridal, it was on a Saturday and previously that day I had visited two other shops and had terrible experiences. So, when I walked into Madame Bridal let's just say, I was disappointed and not expecting much. I did not have an appointment being that I was not planning on having to visit this 3rd shop that day and was expecting to be turned away and told to make an appointment at a later time. Much to my surprise, I was pleasantly offered a walk-in session with someone who was focused solely on me and my search for a beautiful wedding dress. Rather than starting the conversation off with how much money I wanted to spend, I was asked more relevant questions regarding my tastes. It was nice to be treated like a person, rather than a money machine.
I was given the consultants undivided attention and she was incredibly sweet and knowledgeable about all of the products and dresses in the store, which was very comforting. I never felt rushed by anyone when trying on dress after dress and it was nice to hear all of the kind suggestions of the consultants and other staff members walking around the store who made my decision that much easier. After only an hour or two, I can say that I found the style that I was looking for at Madame Bridal and I could not be happier. -
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Nara Sent on 07/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is nothing better for me than shopping online. I’m totally addicted. So one day while surfing on the web, I found madamebridal .com and I fell in love with their website. There is such a wide variety of beautiful dresses for any occasion and most of them are quite inexpensive. The website is well built, easy to use, and there is also a "Chat with Us" window which is such a big help if you need more info like measurements about the dress you want to buy, or if you have specific color requests.
Soon after, I decided to order a bridesmaid dress for my friend marriage last month; The Angelina Faccenda 20474 long dress in black chiffon, which i paid online $260 with the free shipping but for me it was like wearing a million dollars for how awesome I looked. The dress was really well made and it fit me so good that I felt like an actual princess.
The Madame Bridal customer service was so pleasant, professional and they did a great job with me, I felt like they truly cared about their customers. This is a top-notch company, and I couldn't be happier. -
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User2609569 Sent on 05/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Madame Butterfly had great customer service -
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Nikki Sent on 05/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was having an incredibly difficult time finding a wedding dress, until I found Madame Bridal. They made my experience so pleasant and I would reccommend them highly. I live on NY and even thought they are in Florida the offered to send me in stock dresses to try. I found my perfect dress soon after. I got measured by my tailor, sent my measurements to them and shortly after I received my dress. The perfect length and size, I may not even need any alterations, unless I keep booking cake tastings.
Thank you Madame Bridal<3 -
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User2586146 Sent on 04/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is the SECOND time I have rushed to Albert's store in hopes of finding the most perfect dress, and it is the second time that I was amazed with him! His store, his selection, and his customer service is second to none. I will ONLY go there when I need a gown or cocktail dress. I have never had to order from him yet, but would never hesitate to do so! Thank you! XO Thank you, Albert!!! -
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User2568794 Sent on 04/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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The selection and quality of dresses and reasonable prices are amazing at Madame Bridal in the Boynton Beach Mall. Beautiful dresses for the bride, bridesmaids, mothers, and anyone else interested in a stunning and unique dress for a formal event! -
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Obenta Sent on 03/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best place to buy any dress! Prom, wedding ANYTHING! Customer service was excellent I love my prom dress I brought from there -
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User1144856 Sent on 02/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered our bridesmaid dresses through their website and it was much cheaper than other shops locally-- seamless process, they arrived when promised in perfect condition.. absolutely no complaints! -
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Lauren Sent on 01/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Albert is amazing!
I found my dream wedding dress (the first dress I tried on) and he was so complimenting and did the alterations wonderfully. I went with my brides maids and we were able to bring our own mimosas (which made it even more fun). The shop is small but has lots of beautiful dresses. I went with an Allure dress and I can't compliment Albert enough for altering it perfectly.
Good luck future brides and definitely check out this store (make sure Albert is there the day you go). -
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Catherine Sent on 11/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE Madame Bridal!!!! For my wedding, I have 14 bridesmaids of all shapes and sizes who needed dresses. To make it even more complicated, most of them live out of state!
When I went into the store for my first appointment, Ebony helped me pick out dresses I love, and dresses that wouldn't break the bank for my bridesmaids. When I told her how many bridesmaids are in my bridal party, she didn't freak out, but instead helped me come up with a plan to organize this huge dress ordering experience!
The dresses all came in ahead of schedule! Ebony even helped me load them into my car. That's what I call great customer service! And you really can't beat their prices.
My wedding is in January and I can't wait to see my bridesmaids in one place wearing their dresses. Thank you Ebony and Madame Bridal for taking a complicated situation and making it easy! -
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Jacinta Sent on 11/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
While I'm not getting married but I am going to a Ball, so i need to find something elegant. I had been to 4 other places with no luck. I walked in looking at all these dresses and I have no idea how I'm gonna figure out whats what. At that very moment this very nice young lady named Ebony came up to me and asked me what I was looking for and what my budget was. she looked in the racks for a minute then said she was going to look in the back, 3 minutes later she comes out with THE DRESS. as soon as I saw it I knew, this was it. and she made it so easy and so quick. I'm extremely satisfied! -
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Lily Sent on 08/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I found my perfect Wedding dress at Madame Bridal. The staff, price and service was excellent. They spent quality time with me and were very attentive to my needs. The price of my dress was a fantastic deal. This store has many great dresses and a wonderful staff to help you on your special day. -
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Ashley Sent on 07/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to Madame Butterfly on Saturday just to try on dresses for the first time since setting my date just to see what I liked, and wound up buying the dress of my dreams that same day!!! Ebony helped me from beginning to end, and she was the absolute sweetest. Very kind and attentive, but not pushy at all! She let the dress do all of the talking and it spoke volumes. My dress is from Allure Bridals that I had actually Pinned on Pinterest days before. And let me just say, wedding dresses look way different in person (in a good way!) The quality of the dress is amazing compared to other styles that I tried from other stores. I spent the whole day at other stores trying on scratchy lace and itchy tulle, and this brand was the complete opposite. Once I said "yes to the dress," Albert the owner, who was also there, took amazing care of us as far as quoting with the alterations. He is extremely fair with his prices and that was greatly appreciated compared to another local boutique who just cared about $$$. I have no doubt that my dress will be perfect and I trust his knowledge and expertise completely. They will also be dry cleaning and bustling my dress, as well as sewing in extra cups. Complete full service. Highly recommended! I can't thank Madame Butterfly enough!!!!! -
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Sabrina Sent on 07/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Madame Bridal is the best. My sisters wedding was less than 3 months away and she had already already spent countless months looking for a dress. We stumbled upon Madame Bridal and she found her dress! The customer service is wonderful. You feel such at ease there. We were treated so well that my mom, sister, and I all purchased our dresses from there. It just feels great to know that you feel like a valued customer. -
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User2121056 Sent on 05/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Wonderful Service!!
Wonderful Selection.
Staff was so friendly, kind, humble and absolutely the best. -
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S Sent on 04/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great store, accommodating staff, beautiful dresses! My bridesmaids’ dresses were delivered within three weeks! I’d definitely recommend this store to other brides! -
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Cheryl Sent on 03/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was incredibly helpful and responsive to my request. I needed an evening gown on short notice and the service was professional and timely. The selection of dresses was great and the staff listened to what I wanted and provided great service! -
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User2416949 Sent on 03/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress today at Madame Bridal and I could not be more happy. I love my dress, it is perfect and the service was amazing. I bought the floor sample since it was my size, it was in perfect conditions and I was able to take it home the same day. They fixed the straps which were big on me and did something so that I can pick up the train(all in the same day, just 1 hour) Found my dream dress at a reasonable price and I am ready for my big day:) -
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Tiffany Sent on 03/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were absolutely wonderful. The sales woman was great and efficient. She took the time and helped me find the perfect dress. I was also on a tight deadline and needed the dress within the week. They ordered the dress and it came back in time and then it needed to be altered and guess what.......It was done and very beautiful it looked like a totally different dress. I will tell any and everyone about this place and I had a wonderful time with the staff...They make you feel right at home. -
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Lynn Sent on 02/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My son's wedding was February 15th and I was determined to find the right navy gown. I fell in love with a Rina di Montella dress that wasn't going to be available in my size, in navy, until March. Madame Bridal came to the rescue. They contacted the manufacturer and learned that one dress in navy was expected to be shipped to the USA, in January, but in a larger size. I was concerned about making it look right with alterations. Albert assured me that it would look great, and he was right. I felt wonderful at the wedding and received numerous compliments on the dress. Nobody would have guessed that it started out two sizes too large. Even the hem was perfect. Thank you Madame Bridal.
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Dolores Sent on 10/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Got rid of the original dress and bought a new one from them! Can't tell how satifiedvI am! Thank you again! -
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User1878689 Sent on 10/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're looking for beautiful wedding dresses, excellent customer service and a wonderful dress shopping experience..this is the place for you! I'm so thankful for Albert and his expertise with dress alterations. He is truly amazing. I'm a very happy bride to be! I only had to try on 3 dresses to find the one for me! <3 thank you Madam Bridal!!!! -
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Jana Sent on 10/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Recently I was vacationing in Boynton Beach, FL from Chicago's never ending winter. As I was shopping in the mall with my family, we walked into this boutique. I am in the middle of planning my daughters sweet sixteen and decided to try on dresses for the occasion. I was looking for something special for a very special girl. I just have to say that I would definitely recommend anyone looking for a beautiful and affordable dress to shop here. The staff as well as the owner made this experience so delightful. They were patient, at tentative and sweet. I walked out with a gorgeous Sherri Hill gown that fit my daughter like a glove and she looked beautiful. If I could give them more then five stars I would. <3 -
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Dalya Sent on 10/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Back in May, it was 6 weeks before my wedding and I still didn’t have a dress. I know, I’m a procrastinator of the highest order. My aunt dragged me, by the hand, to her shop at the mall (Madame Bridal) and made me decide. It was both embarrassing and relieving. However, I might have walked in there frustrated and a little hopeless but I walked out completely ecstatic and with the most gorgeous wedding dress (Angelina Faccenda)! The staff was also very nice, and worked with me every step of the way to make sure that I happy with my (final) selection! I wish I didn’t need any outside “assistance”, but I finally got on track. -
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Taylor Sent on 10/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ok, I was a little nervous about ordering my wedding gown online, but I am glad that I jumped the fence and shopped with Madame Bridal. I was first drawn in by their prices, but their selection is absolutely amazing. Their customer service is not so bad either. I’ve had worse. This is online shopping after all; it’s not like walking into Saks 5th Avenue on Rodeo Drive.
Anyway, my dress arrived just a few days past the expected arrival, but way ahead of when I actually needed it. That’s the secret; plan ahead and set a due by date earlier than you really need it, so if life happens, you’re covered. -
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Gwnedolyn Sent on 09/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were referred to Albert at Madame Bridal after a horrible experience at the bridal salon where I bought my dress.
I needed to have my wedding dress changed from a zipper to a corset and my chapel length veil brought to fingertip length. Albert did an AMAZING job! The dress looked flawless and the corset was absolutely beautiful. The corset color matched the dress perfectly and the little fixes he did to the dress were perfect.
My veil had holes in it (which we did not know when we bought it from the original salon) and Albert was able to use the material and make it the length I wanted and without the holes.
Madame Bridals prices are so reasonable too. Every appointment was short and to the point, no fussing around which was really nice especially when you're scrambling around weeks before the big day. Viviana the sales woman gave great advise and made sure that my mom was comfortable lacing me in the corset before we left.
My mom is getting married in June and we took her wedding dress and my MOH dress to be altered by Madame Bridal too. :)
I will definitely be back!! -
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Alyssa Sent on 09/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I don’t like writing reviews. I’ve probably only written two in my whole life. But I don’t understand the absolute venom against Madame Bridal on this website. My experience with them was as uncomplicated as it gets. Not only did I purchase my bridesmaid gowns from this shop, but I also bought the wedding dress of my dreams from them as well. They really went out of their way to make me feel important, like I was their favorite customer. Honestly, take the bad reviews with a very large grain of salt. -
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Alexie Sent on 09/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic! Amazing! This shop, quite literally saved my wedding!
I am super fussy, and I have been planning, oh and dreaming about the dress I walk down the isle to, to the man of my dreams, for a very very long time! Now, I thought I'd have months of planning, maybe even a year, to go on a worldwide search for the perfect wedding dress, boy was I wrong!
My gorgeous man proposed to me early this summer, and due to the fact I am pregnant, wanted to marry before we had the baby. Now that hasn't left me long, and so I began frantically searching for a dress. Not only one that would be my dream dress and be ready on time, but that would fit my ever growing baby bump!
I thought this was impossible, but I was recommended Madame Bridal right away from a friend, who had shopped there and said they were fantastic, welcoming and would cater to my every need. She was so right! The place is lovely, the staff are professional yet friendly, and I felt right at ease looking for my dress. Alana (sales lady) helped me, and she had some great idea's and really took my needs on board. After quite a few hours, poor Alana, who was very patient and kind, I managed to find THE DRESS!
It's the "WTOO ELARA 11421 WEDDING DRESS", and oh my god, it is so perfect! The quality of the dress (and all the others) are exquisite and so luxurious, yet they are an affordable price! I particularly loved the strapless, slightly scooped neckline, and it was just so classic. But not only that, I then got to choose a free veil, which really was the icing on the cake! It just put the whole outfit together, and I was extremely pleased. The day was wonderful, and I can't thank Alana enough for her help and support. Thank you Madame Bridal, you are amazing, and I will definitely recommend you to my friends! -
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Rebecca Sent on 09/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just want to formally thank you for all your kindness and customer service! We received the Sherri Hill 21258 yesterday that you had dropped shipped direct from Sherri Hill. The dress is absolutely everything she expected! So beautiful! She is extremely grateful that you went beyond to get her the authentic dress. The workmanship is excellent on the authentic Sherri Hill dress you had shipped to us! Thank you again! We really can't thank you enough for what you have done! The level of service and your kindness is superior in every way! I would be glad to write reviews about the excellent service you provided for my daughter. Once again, we sincerely appreciate everything you have done for my daughter and family. It was a blessing that we got in contact with you and we sincerely appreciate your time and how gracious you have been. Your company truly represents the Sherri Hill line. Sherri Hill should be proud of having you as a authorized dealer. It is obvious you are honest and trustworthy and believe strongly in Customer Service! Thanks again for taking the time to listen and your kindness! You have gone beyond to provide my daughter her dream dress! Thank you so much! -
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Lana Sent on 09/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So...I'm not married. Thought I will be by now, but no such luck. It's my much younger sister that's getting married. She decided she needs help in preparing everything for the wedding, so naturally it's me she's depending on. That's why I'm on this site looking at reviews, finding people I can suggest for her, the florist, the photographer, everything and I mean everything. At this point I'm convinced that if I don't help, that's going to be one sad looking ceremony because she can't decide on ANYTHING. And the dress... Good Lord, the dress! Well the two of us have been through a dozen stores trying to find her a wedding dress. And I do mean a dozen. Nothing works for her! Nothing is good enough! She isn't happy with anything at all and is slowly but surely driving me insane. On one of our shopping field-trips trying to find her a dress, we happened upon Madame Bridal. This store is just so so beautiful. And the atmosphere is so relaxing! We were greeted by the very pleasant and reassuring Viviana (spelling?). And I swear the woman could see the desperation in my eyes cause she decided to give some of her attention and time to me as well. She asked if I had a dress for the ceremony. I said that I hardly had the time, more important things to do with my sister being errrm as demanding as she was. Viviana then suggested that I look at some dresses while my sister is in the dressing room, gave me plenty of space while I was lazily going through the shelves, but was right there beside my when I run into a dress I fell in love with. It was like she knew! This Jordan Couture dress was just so beautiful, and Viviana gently but firmly demanded that I must try it on if I like it so much. And what can I say? We walked out of there with me feeling like a million bucks! The dress is beyond gorgeous and Madame Bridal made me feel important and like I matter even though it's not me who's getting married. I can't describe how pleased I am with the service AND my beautiful gown! -
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Kayla Sent on 09/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I live in West Palm Beach and I’m getting married next summer. The biggest problem that I was having was finding dresses that all my bridesmaids could agree on! Everywhere I looked in Palm Beach county was expensive and just lacked what I was looking for completely. Too much detail, too much fabric. I wanted a clean look, and my GFs wanted cute.
Fortunately my pastor clued me in on Madame Bridal, a “reliable wedding shop” near where he lives in Boynton Beach. I drove to the mall, found them near JC Penny’s and started my investigation.
Well it wasn’t long before I instantly fell in love with a Watters 6765E. Clean, elegant, affordable and super cute. I instagram’d photos to my bridesmaids and they’re all in!!
I just wanted to say “Thank You” to Madame Bridal’s staff for helping me find a dress that everyone could agree on. Viviana was my saleswoman and she was especially patient and sweet. I don’t know why there’s so much nastiness on this thread regarding Madame Bridal, but I guess haters will be haters.
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Carrie Sent on 09/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Madame Bridal is definitely one of the best shops for your formal needs. On top of that, you're sure to get the kind of attention that any customer certainly deserves.
I recently went to this shop for a bridesmaid dress, and the moment I stepped in, a salesperson named Alfred immediately presented himself. I really thought I will find a hard time finding the dress that has the two colors that my friend specifically wanted as her wedding motif. But to my surprise, this shop offers a variety of them and each style comes in a variety of color combinations. After eyeing several designs, I finally settled with Pretty Maids 22400, a strapless dress that falls just above the knees. It's a good way to flaunt my best features without going overboard. Best of all, I can even wear the dress in other formal occasions, be it day or night.
Overall, it was a good bargain and I can't wait to wear it the first time. I just hope my friend won't kill me for wearing the dress before her wedding day.
Once again, thanks a lot Madame Bridal and Alfred for treating me like a princess and for offering me the best service there is. I'm definitely coming back for my homecoming dress. -
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Caroline Sent on 09/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am getting married next month, and I was not having any luck at the bridal salons in my home in Central North Carolina. My Mother lives in Boynton Beach, Florida, and mentioned Madame Bridal to me after a few unsuccessful trips to bridal salons in my area. I checked out their website, and found a number of beautiful dresses. I was absolutely in love with a couple of Bill Levkoff dresses that I found on their website, so I decided to book an appointment last month for a visit I was planning to see my Mom.
My appointment went extremely well. Madame Bridal was very conveniently located in the Boynton Beach Mall, which is only a five minute drive from my mother's house. They were very nice to me, and they made sure that I felt absolutely beautiful. They were courteous, and made sure I tried on all of the dresses that I came to see. They were extremely knowledgeable of their selection, and they even brought me dresses similar to one of the ones I found online that they thought I might like.
The alterations process was very fast. I had them send the dress to me once they were finished with the alterations, and my dress looks absolutely gorgeous. I found the dress of my dreams at a wonderful price, and I received courteous and friendly service every step of the way. -
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Chonthicha Sent on 09/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am a careful shopper and I always start at Madame Bridal. I needed a new dress for a formal dinner on the cruise and found sherry Hill brand dress that fit me perfectly I could not find anything comparable anywhere else. So I felt fantastic and received many great compliments. Thank you for alway having the perfect dress for every occasion. -
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Morgan Sent on 09/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything that I could have wish for my wedding day. My wedding dress, bridemaid dresses. They love it!!! Thank you for making my special day come true. -
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Miemy Sent on 09/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great price, delivered product is just like the picture, madame bridal did a wonderful job delivering the dress earlier than the estimated date when I contacted them and requested faster delivery than the estimate. They are very responsive to email and requested measurements before starting to create the dress.
The dress is awesome it LOOKS great, just what I was hoping for my wedding. The construction to shape the bodice is really great for support and the lace-up back makes it almost impossible to not get a perfect fit. Shipping was super fast, I'm glad I went with madame bridal, madame bridal was very responsive and helpful. Very happy with my purchase!! -
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