Madame Bridal Reviews

Name: Madame Bridal
Address: 801 N Congress Ave Suite 853, Boynton Beach, FL, 33426
Telephone: 8004661870
Rating: 4.2

Madame Bridal

Boynton Beach, FL

4.2 out of 5 rating, 186 Reviews

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4.2 out of 5 rating

186 Reviews

84% recommend it

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Quality of service
4.2 out of 5 rating
Average response time
4.2 out of 5 rating
Professionalism
4.2 out of 5 rating
Value
4.3 out of 5 rating
Flexibility
4.2 out of 5 rating

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Amorette Sent on 01/02/2018

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The quality of the dresses are great, every type of dress, every color, and the best material. The associate was very helpful, all smiles, and gave the best advice. The interior of the place is beautiful and they had the best prices. I’ve looked everywhere for a good dress and for a good price and this was the place to come. Definitely coming back for future occasions!

The quality of the dresses are great, every type of dress, every color, and the best material. The associate was very helpful, all smiles, and gave the best advice. The interior of the place is beautiful and they had the best prices. I’ve looked everywhere for a good dress and for a good price and this was the place to come. Definitely coming back for future occasions!
Esther Sent on 03/16/2017

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It was a great environment. I couldn't have been happier with my dress. They offered to make adjustments for any dress I found but I didn't need it. They gave me a deal, over 10% off! In addition they were very nice and helpful, the dress even came with free earrings! Would definitely recommend to anyone and will come back for anything else I need.

It was a great environment. I couldn't have been happier with my dress. They offered to make adjustments for any dress I found but I didn't need it. They gave me a deal, over 10% off! In addition they were very nice and helpful, the dress even came with free earrings! Would definitely recommend to anyone and will come back for anything else I need.
Annie Sent on 09/08/2014

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I ordered the WT00 17393 Jasmine dress in ivory. The lace detail was beautiful and the cut of the dress could not have been more perfect for me. I was a little worried about the ivory color...you never really know what "shade" of ivory they are actually selling you. But this color was just what the picture showed! I could not be more happy with the color and the detail of my fairytale dress. My dress saleswoman was Arianna and she was wonderful! She was very nice and responded with every worry or concern I had. The customer service was perfect and they offered to help me with anything I needed. The dress arrived on time and it was just what I wanted. It arrived nicely and neat, so you won't have to worry about your dress coming looking like it was thrown into a box that was a few sizes too small. I highly recommend this company!

I ordered the WT00 17393 Jasmine dress in ivory. The lace detail was beautiful and the cut of the dress could not have been more perfect for me. I was a little worried about the ivory color...you never really know what "shade" of ivory they are actually selling you. But this color was just what the picture showed! I could not be more happy with the color and the detail of my fairytale dress. My dress saleswoman was Arianna and she was wonderful! She was very nice and responded with every worry or concern I had. The customer service was perfect and they offered to help me with anything I needed. The dress arrived on time and it was just what I wanted. It arrived nicely and neat, so you won't have to worry about your dress coming looking like it was thrown into a box that was a few sizes too small. I highly recommend this company!
Eliz M. Sent on 11/26/2023

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Excellent customer service

The customer service at Madame Bridal was excellent. The staff was extremely knowledgeable in regards to inventory, style, and sizing. It was nice to go into a store were they were friendly and helpful. Highly recommend anyone dress shopping to call Madame Bridal

The customer service at Madame Bridal was excellent. The staff was extremely knowledgeable in regards to inventory, style, and sizing. It was nice to go into a store were they were friendly and helpful. Highly recommend anyone dress shopping to call Madame Bridal
Holli Sent on 09/12/2023

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Excellent Customer Service

Very accommodating and helpful! Much better than other online shops! They found the dress quickly and were going to make sure it got shipped right away!

Very accommodating and helpful! Much better than other online shops! They found the dress quickly and were going to make sure it got shipped right away!
Kimberly Sent on 04/01/2023

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I got my dress!!!!!

I received my dress today only after ordering it a week ago. The dress is everything that I wanted. It's exactly what I chose. I have to admit that I was skeptical about ordering online because they are in Florida, and I am in Texas. They were very helpful and courteous. They always responded within an hour of receiving my email. I cannot wait for my wedding day so that he can see me in the dress.

I received my dress today only after ordering it a week ago. The dress is everything that I wanted. It's exactly what I chose. I have to admit that I was skeptical about ordering online because they are in Florida, and I am in Texas. They were very helpful and courteous. They always responded within an hour of receiving my email. I cannot wait for my wedding day so that he can see me in the dress.
Michele H. Sent on 03/30/2023

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Simon is amazing. Helped me find the perfect Mother of the Bride Dress!!! I highly recommend this bridal boutique

Madame Bridal FIVE STARS!! Amazing experience! Simon is great !!! Highly recommend!

Madame Bridal FIVE STARS!! Amazing experience! Simon is great !!! Highly recommend!
Gaby Sent on 07/19/2023

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Mother of the bride

My mother needed a mother of the bride dress for my wedding.
We had a specific dress in mind and went to several bridal stores in our area.
None of the stores had the dress, and the ones that could get it told us it takes much longer than my wedding date.
My mother, who is a young mom, was looking for a more fitted dress and every store we visited had dresses that were much too conservative for her taste.
My wedding day was getting closer and we were getting desperate. I finally went online and did a quick search.
Madame Bridal came up as a retailer who carried the dress my mother was looking for.
We immediately called the store and were greeted with a gentleman by the name of Simon who was very knowledgeable and assured us that he had my mother's dress in his wearhouse and could deliver it in 10 days. He also said that he is the owner of Madame Bridal.
We ordered the navy blue Ivonne D dress right over the phone and received it in perfect condition in 3 days.
It was a pleasurable experience and took a load of stress off our backs.
I recommend Madame Bridal to any mother of the bride or groom and will come back to this store for my brother's wedding next year.

My mother needed a mother of the bride dress for my wedding.
We had a specific dress in mind and went to several bridal stores in our area.
None of the stores had the dress, and the ones that could get it told us it takes much longer than my wedding date.
My mother, who is a young mom, was looking for a more fitted dress and every store we visited had dresses that were much too conservative for her taste.
My wedding day was getting closer and we were getting desperate. I finally went online and did a quick search.
Madame Bridal came up as a retailer who carried the dress my mother was looking for.
We immediately called the store and were greeted with a gentleman by the name of Simon who was very knowledgeable and assured us that he had my mother's dress in his wearhouse and could deliver it in 10 days. He also said that he is the owner of Madame Bridal.
We ordered the navy blue Ivonne D dress right over the phone and received it in perfect condition in 3 days.
It was a pleasurable experience and took a load of stress off our backs.
I recommend Madame Bridal to any mother of the bride or groom and will come back to this store for my brother's wedding next year.
Joyce R. Sent on 04/28/2022

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Mother of the Bride dress

Fantastic experience ordering my mother of the bride dress by phone. First dress was too small, returned it, ordered and received the smaller size. This was all done so quickly, and I now have the perfect dress! I actually enjoyed talking with the owner who I felt genuinely wanted me to be happy with my dress. Madame Bridal provided outstanding service and I am so grateful!

Fantastic experience ordering my mother of the bride dress by phone. First dress was too small, returned it, ordered and received the smaller size. This was all done so quickly, and I now have the perfect dress! I actually enjoyed talking with the owner who I felt genuinely wanted me to be happy with my dress. Madame Bridal provided outstanding service and I am so grateful!
Kristine G. Sent on 12/17/2019

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Moni Cheri Gown

First off, I had been looking everywhere for this particular dress online and Madame Bridal not only had the best price but was able to ship it immediately! The owner was able to answer all my questions quickly! I cannot stress enough how happy I am not only with their service but with my dress as well! I can’t wait to wear on my special day! Thank you!!!

First off, I had been looking everywhere for this particular dress online and Madame Bridal not only had the best price but was able to ship it immediately! The owner was able to answer all my questions quickly! I cannot stress enough how happy I am not only with their service but with my dress as well! I can’t wait to wear on my special day! Thank you!!!
Tammie G. Sent on 10/04/2021

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Madame Bridal

Madame Bridal is an excellent place to do business with. Mr. Simon, is one of the sweetest, kindest and knowledgeable business people I ever dealt with. If you ever need assistance for your wedding please contact Madame Bridal and ask for Mr. Simon. I recommend this store for online and onsite shopping. I give this place 5 starts. You will be happy you shopped at this store.

Madame Bridal is an excellent place to do business with. Mr. Simon, is one of the sweetest, kindest and knowledgeable business people I ever dealt with. If you ever need assistance for your wedding please contact Madame Bridal and ask for Mr. Simon. I recommend this store for online and onsite shopping. I give this place 5 starts. You will be happy you shopped at this store.
Sophie Sent on 03/29/2018

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Albert was very kind and professional! He was attentive to our needs and gave us the exact selection we requested! Such beautiful dresses and the service makes you feel comfortable and relaxed. Thank you for making bridesmaid dress shopping so effortless and fun!

Albert was very kind and professional! He was attentive to our needs and gave us the exact selection we requested! Such beautiful dresses and the service makes you feel comfortable and relaxed. Thank you for making bridesmaid dress shopping so effortless and fun!
Denesha J. Sent on 05/12/2021

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Amazing Company

Love this company!! I had to change my bridesmaid dress for a wedding due to my pregnancy. I was very stressed and not sure what to do. This company was super sweet and allowed me to order a dress with no problem and no extra payment. They even rushed my order to ensure I got the dress in time for alterations. I will surely do business with this company in the future. Thank you for everything!!

Love this company!! I had to change my bridesmaid dress for a wedding due to my pregnancy. I was very stressed and not sure what to do. This company was super sweet and allowed me to order a dress with no problem and no extra payment. They even rushed my order to ensure I got the dress in time for alterations. I will surely do business with this company in the future. Thank you for everything!!
Jamie N. Sent on 06/06/2021

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Had a problem with expected delivery date but

The owner has reached out to rectify the issue.

The owner has reached out to rectify the issue.
Maria R. Sent on 06/15/2019

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Madame Bridal is by far the best!

I stumbled upon Madame Bridal when I called there for an evening gown that I saw on Google. Immediately I knew the woman that I was speaking with was incredibly honest and knowledgeable. She explained the gown I was inquiring about wasn’t appropriate for the black tie wedding I was attending. I really appreciated her honesty
Madame Bridal is clearly miles ahead of any dress shops I have ever dealt with. Living in Bergen County NJ I have the “BEST” dress shops just a stone’s throw away, in Manhattan, NJ, Westchester and Connecticut. But none of them can come close to the extraordinary experience I had with Madame Bridal. Helen and Simon at MB are skilled experts at helping women find the “perfect dress.” Helen was incredibly patient and took a genuine interest in helping me . She gave me the best advice and showed me the most elegant evening gowns.
This Memorial Day weekend while taking my niece to her bridesmaid fitting at a dress shop in New Jersey, I noticed a lovely Mon Cheri evening gown. The saleswoman wouldn’t let me try it on because I didn’t have an appointment. I held it up and just loved it. She said I looked like a size 2 or 4 and there was only one 4 left and I probably wouldn’t be able to get this size 4 anyway.
The minute I got home, I immediately called Helen at Madame Bridal in Florida, and told her I saw the most beautiful dress while my niece was being fitted. She told me even though it was Saturday evening on a holiday weekend she could order the gown. She assured me that her husband would process the order immediately. Helen had me measure myself accurately. She talked me out of going up a size as it would need too much altering. And any woman that special orders knows it can’t be returned if it’s too small. I gave her my measurements and she told me I needed a size 4 and it would need minimal alterations. Then she told me of the one size 4 and said I would get it. :) Simon processed the order and sent me the order information. All done on a Saturday night on a Holiday weekend!!
Within 10 days my gown arrived from Mon Cheri. LOVELY, ELEGANT and PERFECT! It needs minimal alterations as Helen stated. Wow! She is an expert on every level. It gets even better! My lovely gown was 150 dollars less at Madame Bridal than any other shops on Google. Then, a week after my gown arrived I received stunning crystal earrings from Helen as a gift to wear with my gown.
Thank you Helen and Simon. I am so grateful for your help. Thank you Madame Bridal for a beautiful experience with a beautiful family!

I stumbled upon Madame Bridal when I called there for an evening gown that I saw on Google. Immediately I knew the woman that I was speaking with was incredibly honest and knowledgeable. She explained the gown I was inquiring about wasn’t appropriate for the black tie wedding I was attending. I really appreciated her honesty
Madame Bridal is clearly miles ahead of any dress shops I have ever dealt with. Living in Bergen County NJ I have the “BEST” dress shops just a stone’s throw away, in Manhattan, NJ, Westchester and Connecticut. But none of them can come close to the extraordinary experience I had with Madame Bridal. Helen and Simon at MB are skilled experts at helping women find the “perfect dress.” Helen was incredibly patient and took a genuine interest in helping me . She gave me the best advice and showed me the most elegant evening gowns.
This Memorial Day weekend while taking my niece to her bridesmaid fitting at a dress shop in New Jersey, I noticed a lovely Mon Cheri evening gown. The saleswoman wouldn’t let me try it on because I didn’t have an appointment. I held it up and just loved it. She said I looked like a size 2 or 4 and there was only one 4 left and I probably wouldn’t be able to get this size 4 anyway.
The minute I got home, I immediately called Helen at Madame Bridal in Florida, and told her I saw the most beautiful dress while my niece was being fitted. She told me even though it was Saturday evening on a holiday weekend she could order the gown. She assured me that her husband would process the order immediately. Helen had me measure myself accurately. She talked me out of going up a size as it would need too much altering. And any woman that special orders knows it can’t be returned if it’s too small. I gave her my measurements and she told me I needed a size 4 and it would need minimal alterations. Then she told me of the one size 4 and said I would get it. :) Simon processed the order and sent me the order information. All done on a Saturday night on a Holiday weekend!!
Within 10 days my gown arrived from Mon Cheri. LOVELY, ELEGANT and PERFECT! It needs minimal alterations as Helen stated. Wow! She is an expert on every level. It gets even better! My lovely gown was 150 dollars less at Madame Bridal than any other shops on Google. Then, a week after my gown arrived I received stunning crystal earrings from Helen as a gift to wear with my gown.
Thank you Helen and Simon. I am so grateful for your help. Thank you Madame Bridal for a beautiful experience with a beautiful family!
Kale Sent on 07/13/2016

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As the marrying season is upon us, I had been invited to several weddings for the next few months. However, I didn't have a dress for any formal occasions! So I did a quick search online for decently priced dresses and found Madame Bridal. At first, I was a little worried that they wouldn't have anything in my size (slightly on the plus side) - but boy was I pleasantly surprised!

I found a few dresses that I really liked and I called Madame Bridal to confirm that they could send me the dress (I live in WA state) and that they had it in the size specifed. They were more than willing to help me with that and they were friendly and fun to talk to.

And only after a couple weeks - I got the dress! Now I'm all ready to go to all of these weddings. Thank you Madame Bridal!! :D

As the marrying season is upon us, I had been invited to several weddings for the next few months. However, I didn't have a dress for any formal occasions! So I did a quick search online for decently priced dresses and found Madame Bridal. At first, I was a little worried that they wouldn't have anything in my size (slightly on the plus side) - but boy was I pleasantly surprised!

I found a few dresses that I really liked and I called Madame Bridal to confirm that they could send me the dress (I live in WA state) and that they had it in the size specifed. They were more than willing to help me with that and they were friendly and fun to talk to.

And only after a couple weeks - I got the dress! Now I'm all ready to go to all of these weddings. Thank you Madame Bridal!! :D
Johanna Sent on 04/21/2018

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This store is amazing it only two 3 dresses for my beautiful niece to find her perfect prom dress. The store owner is super nice. I will be coming back to try own some of their gorgeous wedding dresses.

This store is amazing it only two 3 dresses for my beautiful niece to find her perfect prom dress. The store owner is super nice. I will be coming back to try own some of their gorgeous wedding dresses.
Tesheia J. Sent on 05/30/2019

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Amazing store

I have had so much trouble finding the perfect wedding dress. I went shopping and purchased a dress and then changed my mind. I then decided to make an appointment at one of the most famous stores in the world, where I found a dress I fell in love with only to find out the store could not get the dress in before the wedding. Determined not to give up, I searched google for other stores who carried the designer. All told me the same things: not in stock, cannot arrive on time, and then I found Madame Bridal. They did an immediate search and assured me that they could ship the dress to me in time for the wedding. Nervously I ordered worried the entire time, this was too good to be true. Sensing that I was a nervous bride, they followed up immediately with shipping information and several updates on the status. Within in 2 weeks I had the dress of my dreams in my hands, along with free shoes and a veil. This store is AMAZING!!!!! Thank you, now looking forward to my wedding so much more with the perfect dress!!!!

I have had so much trouble finding the perfect wedding dress. I went shopping and purchased a dress and then changed my mind. I then decided to make an appointment at one of the most famous stores in the world, where I found a dress I fell in love with only to find out the store could not get the dress in before the wedding. Determined not to give up, I searched google for other stores who carried the designer. All told me the same things: not in stock, cannot arrive on time, and then I found Madame Bridal. They did an immediate search and assured me that they could ship the dress to me in time for the wedding. Nervously I ordered worried the entire time, this was too good to be true. Sensing that I was a nervous bride, they followed up immediately with shipping information and several updates on the status. Within in 2 weeks I had the dress of my dreams in my hands, along with free shoes and a veil. This store is AMAZING!!!!! Thank you, now looking forward to my wedding so much more with the perfect dress!!!!
Kathy G. Sent on 05/09/2019

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Above and Beyond Service!

Madame Bridal is the best! Very professional and accommodating to your needs! Simon goes above and beyond to make sure his clients are well taken care of! The customer service is excellent! The selection of gowns is unbelievable! I will definitely be back for more evening gowns!

Madame Bridal is the best! Very professional and accommodating to your needs! Simon goes above and beyond to make sure his clients are well taken care of! The customer service is excellent! The selection of gowns is unbelievable! I will definitely be back for more evening gowns!
Carmen Sent on 10/28/2018

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Incredible customer service

I totally recommend this store. I started working with Brad on the phone and then Tanya took care of me in the store. She was incredible and I am over the top excited with my dress! Thank you very much for helping me.

I totally recommend this store. I started working with Brad on the phone and then Tanya took care of me in the store. She was incredible and I am over the top excited with my dress! Thank you very much for helping me.
Lauryn Sent on 07/23/2017

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First time bride to be, was extremely nervous, the staff here made me feel so comfortable and calm when trying on dresses. They had nothing but genuine compliments to me and helped me the entire way. I am extremely grateful to have been able to purchase a gown from this store.

First time bride to be, was extremely nervous, the staff here made me feel so comfortable and calm when trying on dresses. They had nothing but genuine compliments to me and helped me the entire way. I am extremely grateful to have been able to purchase a gown from this store.
Yolanda Sent on 07/28/2018

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Very helpful and professional. Thank you for a beautiful dress and great service.

Very helpful and professional. Thank you for a beautiful dress and great service.
Juliette D. Sent on 10/28/2018

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Amazing! Honestly the best!

Very nice service, they were very accommodating! I was skeptical to go to "the boynton beach mall", but a friend of mine kept telling me to just go! I went and it was such a refreshing experience. I recommend to anybody looking for a formal evening gown.

Very nice service, they were very accommodating! I was skeptical to go to "the boynton beach mall", but a friend of mine kept telling me to just go! I went and it was such a refreshing experience. I recommend to anybody looking for a formal evening gown.
Cynthia Sent on 04/15/2018

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Amazing dresses great quality! Definitely worth every single cent!

Amazing dresses great quality! Definitely worth every single cent!
Isabella Sent on 08/12/2018

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I am so happy that Madame Bridale walked into my path while looking for a unique and beautiful wedding dress!
I have found what I was looking for, and what I loved the most is how Albert, together with his team ( Tanya and Jeannie) assisted me with advises and expertise.
Their opinions were just sincere, and not just trying to sell me the most expensive dresses. I simply love my wedding dress and cannot wait to show it off on my wedding day!

I am so happy that Madame Bridale walked into my path while looking for a unique and beautiful wedding dress!
I have found what I was looking for, and what I loved the most is how Albert, together with his team ( Tanya and Jeannie) assisted me with advises and expertise.
Their opinions were just sincere, and not just trying to sell me the most expensive dresses. I simply love my wedding dress and cannot wait to show it off on my wedding day!