M. Stein & Company Tuxedos Reviews

Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards











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Jenna Sent on 04/05/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
10/10! Highly Reccomend!
We had the pleasure of renting our tuxedos from M. Stein Tuxedo for our wedding, and it was one of the best decisions we made. Darryl, our point of contact at M. Stein Tuxedo, was absolutely amazing. He was knowledgeable, accommodating, and went above and beyond to ensure that our experience was nothing short of perfect.
One of the things that stood out to us was the extensive selection of tuxedos available at M. Stein Tuxedo. Unlike some of the bigger name rental companies, they had a wide variety of styles and colors to choose from, allowing us to find the perfect look to complement our wedding theme.
The quality of the clothing was exceptional, and we...We had the pleasure of renting our tuxedos from M. Stein Tuxedo for our wedding, and it was one of the best decisions we made. Darryl, our point of contact at M. Stein Tuxedo, was absolutely amazing. He was knowledgeable, accommodating, and went above and beyond to ensure that our experience was nothing short of perfect.
One of the things that stood out to us was the extensive selection of tuxedos available at M. Stein Tuxedo. Unlike some of the bigger name rental companies, they had a wide variety of styles and colors to choose from, allowing us to find the perfect look to complement our wedding theme.
The quality of the clothing was exceptional, and we were impressed by the attention to detail in every aspect of the tuxedos. Darryl made the entire process, from measuring to delivery and pick up, incredibly easy and stress-free. He ensured that everything was tailored perfectly and ready for our big day.
The pricing was reasonable for the excellent product and service we received, making it a great value for the quality we got. One of the highlights was the unique green paisley tuxedo jacket that my groom wore, which matched the bridesmaids perfectly. He almost stole the show!
Overall, we couldn't have been happier with our experience at M. Stein Tuxedo. Darryl's expertise and professionalism made the process enjoyable and hassle-free, and the tuxedos exceeded our expectations in every way. If you're looking for top-notch tuxedo rentals for your wedding or any special occasion, look no further than M. Stein Tuxedo. Highly recommended!-
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+6 photos
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Quality of service
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Lauren Sent on 05/20/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
An Excellent Small Family Business
M.Stein Tuxedo comes to my school and provides the tux services for our students every year at prom. When I was planning my wedding, my co-worker suggested giving them a call since she had used them for her wedding. When I called them up, they were so helpful especially knowing they worked at my school. They came to our house and measured out my husband and his brother for their suits, and sent the estimates over right away. When it came time to get the suits, they sent them the week of and let us know that if anything was wrong, to call right away. Hands down the easiest experience of my life. So kind and a great local business!M.Stein Tuxedo comes to my school and provides the tux services for our students every year at prom. When I was planning my wedding, my co-worker suggested giving them a call since she had used them for her wedding. When I called them up, they were so helpful especially knowing they worked at my school. They came to our house and measured out my husband and his brother for their suits, and sent the estimates over right away. When it came time to get the suits, they sent them the week of and let us know that if anything was wrong, to call right away. Hands down the easiest experience of my life. So kind and a great local business! -
Quality of service
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Michael Sent on 01/25/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Experience Ever # StressReducer!!!! Highly Recommended. I’m soooooo happy my wedding planner suggested M Stein.
Excellent service. They made the process so convenient by coming to you. I love that he helped to make suggestions to match the bridal party making it seamless. They came for the fitting, the delivery, and the pick up. All the guys looked amazing!!!!!Excellent service. They made the process so convenient by coming to you. I love that he helped to make suggestions to match the bridal party making it seamless. They came for the fitting, the delivery, and the pick up. All the guys looked amazing!!!!!-
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+7 photos
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Quality of service
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Abigail Sent on 01/19/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Meets Your Needs Without Any Hassle
M. Stein & Company was one of our easiest vendors to deal with. We chose the look, and they took care of the rest. They're friendly, responsive, and will cater to your needs.M. Stein & Company was one of our easiest vendors to deal with. We chose the look, and they took care of the rest. They're friendly, responsive, and will cater to your needs. -
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Cory Sent on 01/09/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I can't say enough positive things!
My experience with M.Stein Tuxedos was incredible from start to finish. From the first fitting to the last, it was like we were the only wedding they had. They were so responsive to all my questions or requests. If you are getting married and need to rent tuxedos or suits for your groomsmen, you NEED to hire M.Stein! Thank you so much for such a flawless rental.My experience with M.Stein Tuxedos was incredible from start to finish. From the first fitting to the last, it was like we were the only wedding they had. They were so responsive to all my questions or requests. If you are getting married and need to rent tuxedos or suits for your groomsmen, you NEED to hire M.Stein! Thank you so much for such a flawless rental.M. Stein & Company Tuxedos's reply:
Cory, thanks so much for the wonderful review. It was a pleasure working with you & Lawrence for your October wedding! Congratulation on your marriage! -
Quality of service
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Tiffany Sent on 06/15/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Attention to detail, not your average "rental"
We are so happy we went with M Stein Tuxedos. Unlike a few other "big box" locations we looked at, they had such a large selection of options. The best part was we were able to select 3 of the ones we thought we liked, and were able to get them in to try on - at the same time they ordered all of the accessories so we could match our tie colors to the bridesmaids dresses. As we got closer to our wedding they were very helpful in swapping out some sizes that had changed. Even the night before the wedding on of the out of town groomsmen weren't able to try on his tux until later, and...We are so happy we went with M Stein Tuxedos. Unlike a few other "big box" locations we looked at, they had such a large selection of options. The best part was we were able to select 3 of the ones we thought we liked, and were able to get them in to try on - at the same time they ordered all of the accessories so we could match our tie colors to the bridesmaids dresses. As we got closer to our wedding they were very helpful in swapping out some sizes that had changed. Even the night before the wedding on of the out of town groomsmen weren't able to try on his tux until later, and they had no problem getting us the correct size first thing in the morning. The pickup process was very easy. If you want the equivalent of a custom suit this is the place to go with! Would recommend to everyone!-
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+2 photos
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Quality of service
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Evelyn Sent on 06/28/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got tuxedos rentals for the groom and his wedding party and we are very happy with the services we got from M. Stein Tuxedos! Darryl and Ginny were always responsive, friendly and professional! 100% recommend them!We got tuxedos rentals for the groom and his wedding party and we are very happy with the services we got from M. Stein Tuxedos! Darryl and Ginny were always responsive, friendly and professional! 100% recommend them! -
Quality of service
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Julie Sent on 05/16/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
M Stein is the best tuxedo company around. They are so quick to respond, they have the best inventory and they really know what they are doing. Plu,s they are super nice. I can't say enough good things about M Stein, Daryl and Ginny. We are so fortunate to have them around. This is our third time working with M Stein and it won't be our last. Everything was perfect each time we worked with them. I can't say that about other companies in the area. What an amazing group.M Stein is the best tuxedo company around. They are so quick to respond, they have the best inventory and they really know what they are doing. Plu,s they are super nice. I can't say enough good things about M Stein, Daryl and Ginny. We are so fortunate to have them around. This is our third time working with M Stein and it won't be our last. Everything was perfect each time we worked with them. I can't say that about other companies in the area. What an amazing group. -
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Amanda Sent on 11/16/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
SO AMAZING! Super friendly and extremely accommodating! I love that he came to my house for all measurements, drop-off, and pick-up. Extremely knowledgeable and helpful with color schemes. Love, love, love. Would use him again in a heartbeat!!SO AMAZING! Super friendly and extremely accommodating! I love that he came to my house for all measurements, drop-off, and pick-up. Extremely knowledgeable and helpful with color schemes. Love, love, love. Would use him again in a heartbeat!! -
Quality of service
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Priscilla Sent on 09/16/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Working with M. Stein was great! I met them at a bridal show in the Kentlands and the gentleman there sold me on their tux's. The ability to customize anything and the personable experience was why we chose to go with them. Everything down to the first meeting at the house, to them dropping off / and picking up the tux's was timely and effortless on our end. They made the process seemless which was very much appreciated. Anytime I communicated to Ginny through email or cell phone I would have a response back the same day! I would absolutely used them again.Working with M. Stein was great! I met them at a bridal show in the Kentlands and the gentleman there sold me on their tux's. The ability to customize anything and the personable experience was why we chose to go with them. Everything down to the first meeting at the house, to them dropping off / and picking up the tux's was timely and effortless on our end. They made the process seemless which was very much appreciated. Anytime I communicated to Ginny through email or cell phone I would have a response back the same day! I would absolutely used them again. -
Quality of service
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Lindsey Sent on 07/26/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Such a wonderful experience with M.stein! Weddings are stressful enough with all the details and planning but M.Stein really alleviated a big part of it with their quick response, convienent measurement/drop off/pick up delivery systems and overall helpfulness. Would recommend these professionals to everyone planning a wedding!Such a wonderful experience with M.stein! Weddings are stressful enough with all the details and planning but M.Stein really alleviated a big part of it with their quick response, convienent measurement/drop off/pick up delivery systems and overall helpfulness. Would recommend these professionals to everyone planning a wedding! -
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Jennifer Sent on 01/16/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I don't know if I can say anything that hasn't already been said about Darryl and M. Stein & Company Tuxedos, but I will just reiterate how amazing their customer service, knowledge, flexibility and fashion advice is! The fact that Darryl came to us to try on, drop off, AND pick up the tuxedos was beyond anything I expected. They offer tons of tuxedo/suit styles and colors; and he will meet with you first just to go through their catalogue of options. I had a lot of concerns about choosing the tuxedo color because my bridesmaids dresses were each a different shade. Darryl was so helpful, patient, and really made me feel at ease. He was also incredibly skilled...I don't know if I can say anything that hasn't already been said about Darryl and M. Stein & Company Tuxedos, but I will just reiterate how amazing their customer service, knowledge, flexibility and fashion advice is! The fact that Darryl came to us to try on, drop off, AND pick up the tuxedos was beyond anything I expected. They offer tons of tuxedo/suit styles and colors; and he will meet with you first just to go through their catalogue of options. I had a lot of concerns about choosing the tuxedo color because my bridesmaids dresses were each a different shade. Darryl was so helpful, patient, and really made me feel at ease. He was also incredibly skilled at guiding me in the accessory department—choosing the color/style of suspenders/ties that would match, but also distinguish the groom vs. groomsmen vs. fathers. He also worked a miracle the morning of the wedding, running out to a tailor he knew nearby our home when my dad’s tux (who came in from out of town shortly before the wedding) was too tight.
You can’t go wrong with M. Stein!M. Stein & Company Tuxedos's reply:
Jennifer thank you for the wonderful review! It was our pleasure to help ease the stress during your wedding planning & help the gentlemen in the party look stunning! Congrats on your marriage! -
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Dani Sent on 10/26/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
So grateful for Ginny and Darryl from M. Stein & Company Tuxedos for their abundance of knowledge, fantastic customer service, flexibility and fashion advice! They were
So accommodating and a pleasure to work with! And the suits were gorgeous! I'd strongly recommend them anyone looking for a suit or tux for any formal event! They're fast and efficient and even travel for your convenience!So grateful for Ginny and Darryl from M. Stein & Company Tuxedos for their abundance of knowledge, fantastic customer service, flexibility and fashion advice! They were
So accommodating and a pleasure to work with! And the suits were gorgeous! I'd strongly recommend them anyone looking for a suit or tux for any formal event! They're fast and efficient and even travel for your convenience!M. Stein & Company Tuxedos's reply:
Dani, thanks for the wonderful review! It was our pleasure to work with you and Joe! He looked so GQ in his Charcoal suit! -
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Marina Sent on 09/11/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
M. Stein & Company was a wonderful choice! The ordering process was seamless - They went above and beyond to make the experience enjoyable and convenient by traveling to us multiple times to get the orders just right. We chose the navy blue tuxedos with silk lapels, navy blue vests and dark brown shoes, which all looked wonderful on our groomsmen. Their pick-up process was also very convenient. Our representative picked-up all the tuxes from our hotel the following day! We will recommend their services to everyone we know.M. Stein & Company was a wonderful choice! The ordering process was seamless - They went above and beyond to make the experience enjoyable and convenient by traveling to us multiple times to get the orders just right. We chose the navy blue tuxedos with silk lapels, navy blue vests and dark brown shoes, which all looked wonderful on our groomsmen. Their pick-up process was also very convenient. Our representative picked-up all the tuxes from our hotel the following day! We will recommend their services to everyone we know.M. Stein & Company Tuxedos's reply:
Marina, thank you for the wonderful review! So happy we could help make the guys in your wedding look great & ease some of your stress for the wedding! Congratulations to you & Kosta on your marriage! -
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Rhonda Sent on 05/25/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great company to work with. They came out to our house to measure my son for the tux. Brought the tux to our house 2 days before. Came back and delivered another jacket and pants because the fit wasn't quite right, then picked up the tux after the prom. A pleasure to work with. Very professional and friendly. Would definitely rent from them again.Great company to work with. They came out to our house to measure my son for the tux. Brought the tux to our house 2 days before. Came back and delivered another jacket and pants because the fit wasn't quite right, then picked up the tux after the prom. A pleasure to work with. Very professional and friendly. Would definitely rent from them again.M. Stein & Company Tuxedos's reply:
Rhonda, thanks for the great review! -
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Derek Sent on 11/27/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We highly recommend M Stein and Company. Ginny and Darryl are a pleasure to work with, and they will make sure everything is perfect for the big day. Darryl has an incredible fashion sense and made really helpful recommendations, in addition to being so friendly, professional, and courteous. Delivery and pick up were both very easy. We are so glad we went with M Stein. The tuxes and suits were top quality. We highly recommend the fitted Ike Behar tux. It doesn't get any better than this.We highly recommend M Stein and Company. Ginny and Darryl are a pleasure to work with, and they will make sure everything is perfect for the big day. Darryl has an incredible fashion sense and made really helpful recommendations, in addition to being so friendly, professional, and courteous. Delivery and pick up were both very easy. We are so glad we went with M Stein. The tuxes and suits were top quality. We highly recommend the fitted Ike Behar tux. It doesn't get any better than this.M. Stein & Company Tuxedos's reply:
Thanks so much for the wonderful review! We loved working with you and Juan Carlos to make your day extra special!! -
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Tony Sent on 01/09/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Experience & Service
The sheer fact that the company offered mobile service sold me right away. Their customer service and attention to detail was the icing on the cake. For everything a groom has to worry about for an upcoming wedding, the tux for me and my groomsman wasn't one of them. Great job! HIGHLY reccomend!The sheer fact that the company offered mobile service sold me right away. Their customer service and attention to detail was the icing on the cake. For everything a groom has to worry about for an upcoming wedding, the tux for me and my groomsman wasn't one of them. Great job! HIGHLY reccomend!M. Stein & Company Tuxedos's reply:
Tony, thanks so much for the glowing review. I'm very happy we could help take some of the stress of wedding planning off your shoulders. It was a pleasure working with you and Paige! Congratulations on your marriage! -
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Andrea Sent on 08/20/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Darryl and Jenni from M. Stein & Company Tuxedos were an absolutely amazing team. M. Stein was able to cloth our groomsmen for both events within in budget. My husband and I were having both an international destination wedding for 50 of our closest family and friends and a local wedding celebration 250 guests that were one week apart from one another. M. Stein was able to coordinate with my groomsmen to make sure that their different looks would be available before departure for one event and then upon return for the other event. One of the things we loved most was their service included coming to you for fits, deliveries, and pickups, this elevated so much stress in...Darryl and Jenni from M. Stein & Company Tuxedos were an absolutely amazing team. M. Stein was able to cloth our groomsmen for both events within in budget. My husband and I were having both an international destination wedding for 50 of our closest family and friends and a local wedding celebration 250 guests that were one week apart from one another. M. Stein was able to coordinate with my groomsmen to make sure that their different looks would be available before departure for one event and then upon return for the other event. One of the things we loved most was their service included coming to you for fits, deliveries, and pickups, this elevated so much stress in the planning process.
We would GLADLY use them for all our formal tuxedo needs, without hesitation. Thank you again for having all the guys looking like they stepped out of a GQ magazine.
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+7 photos
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Quality of service
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Kevin Sent on 07/03/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great company! They made it such a fun and painless process. Looking forward to utilizing them again for future events. Highly recommend! All the groomsman appreciated the ease, quality of clothing, and overall process (or lack thereof!).Great company! They made it such a fun and painless process. Looking forward to utilizing them again for future events. Highly recommend! All the groomsman appreciated the ease, quality of clothing, and overall process (or lack thereof!). -
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James Sent on 06/28/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Having all my groomsmen coming from different states was a challenge. M Stein was able to deliver all the tuxedos to our hotel this way there was no chance one of the groomsmen could forget anything at home. Anything that needed to be adjusted was promptly brought to the hotel early on the day of the wedding. Everyone looked great in great quality tuxedos.Having all my groomsmen coming from different states was a challenge. M Stein was able to deliver all the tuxedos to our hotel this way there was no chance one of the groomsmen could forget anything at home. Anything that needed to be adjusted was promptly brought to the hotel early on the day of the wedding. Everyone looked great in great quality tuxedos. -
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Stefanie Sent on 06/27/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had the most amazing experience with the crew at M. Stein & Company. Their inventory was so expansive and they offered the exact tux that fit my vision for the groom and groomsmen. Daryl, and his wife Ginny (sorry if I spelled that incorrectly!), were so friendly, professional, and kind. My tux were delivered in a timely fashion a few days before the wedding. One of the groomsmen need a shirt one size bigger and they delivered it to the house asap. I couldn't have been happier with my experience with M. Stein & Company. Thank you so much!!I had the most amazing experience with the crew at M. Stein & Company. Their inventory was so expansive and they offered the exact tux that fit my vision for the groom and groomsmen. Daryl, and his wife Ginny (sorry if I spelled that incorrectly!), were so friendly, professional, and kind. My tux were delivered in a timely fashion a few days before the wedding. One of the groomsmen need a shirt one size bigger and they delivered it to the house asap. I couldn't have been happier with my experience with M. Stein & Company. Thank you so much!! -
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Heather Sent on 06/20/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything was exceptional and very convenient. Ginny and Daryl were the best and provided top-notch customer service. Highly recommend & would use again!Everything was exceptional and very convenient. Ginny and Daryl were the best and provided top-notch customer service. Highly recommend & would use again! -
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Rosemarie Sent on 06/20/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
M. Stein was absolutely great! The process was so painless and Darryl and Ginny were always friendly and helpful. We had what we wanted pretty much planned out, but Darryl still had plenty of advice and guidance to offer when he came out for our initial meeting/measurement. We fully recommend working with M. Stein! Can't beat the price or the service.M. Stein was absolutely great! The process was so painless and Darryl and Ginny were always friendly and helpful. We had what we wanted pretty much planned out, but Darryl still had plenty of advice and guidance to offer when he came out for our initial meeting/measurement. We fully recommend working with M. Stein! Can't beat the price or the service. -
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Dan Sent on 05/05/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
M. Stein partnered with our school on a fundraiser for our high school music department. My son had his measurements taken and, of course, we waited until the last minute to place our order online. When I called the following day to confirm the order and that we got it in on time, they assured me that it was no problem. My son was measured at a 42/43 and since they didn’t have a 42 in his first choice, they said the 43 regular should be fine. My son picked the tux up on Thursday but, with baseball games and tests, didn’t have a chance to try it on until a few hours before prom. It was too big....M. Stein partnered with our school on a fundraiser for our high school music department. My son had his measurements taken and, of course, we waited until the last minute to place our order online. When I called the following day to confirm the order and that we got it in on time, they assured me that it was no problem. My son was measured at a 42/43 and since they didn’t have a 42 in his first choice, they said the 43 regular should be fine. My son picked the tux up on Thursday but, with baseball games and tests, didn’t have a chance to try it on until a few hours before prom. It was too big. The shirt cuffs were at his knuckles and the jacket looked a little baggy. I figured it was too late to do anything but, I called anyway. No one answered so, I left a message. They called me back within 20 minutes and said they could bring a smaller shirt and several jackets for him to try on! I could not believe it. They were at my house within 30 minutes with a shirt that fit and 3 jackets for him to try on. He picked one out and was so much happier. This level of customer service is a rare thing to find. Thank you.M. Stein & Company Tuxedos's reply:
Dan, thank you for the wonderful review. We're very happy we could get your son the best fit possible. Hope he enjoys the Prom tonight! -
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Natalie Sent on 01/03/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
M. Stein & Company Tuxedos provided outstanding customer service. I would highly recommend their company and services to anyone looking for tuxedo or evening wear rentals (even purchases too) for any formal event. They provided complete tuxedo rentals for our entire wedding party on the Groom's side. Their prices are very reasonable. They were prompt in responding to calls/emails and were always courteous. For our first initial appointment, and every one after, they came to us. This made the entire process hassle-free, which with a hectic wedding schedule and 2 FT jobs, alieved a lot of stress. They were on time, insightful, had a large selection to chose from, provided additional pertinent information and answered all our questions. Their...M. Stein & Company Tuxedos provided outstanding customer service. I would highly recommend their company and services to anyone looking for tuxedo or evening wear rentals (even purchases too) for any formal event. They provided complete tuxedo rentals for our entire wedding party on the Groom's side. Their prices are very reasonable. They were prompt in responding to calls/emails and were always courteous. For our first initial appointment, and every one after, they came to us. This made the entire process hassle-free, which with a hectic wedding schedule and 2 FT jobs, alieved a lot of stress. They were on time, insightful, had a large selection to chose from, provided additional pertinent information and answered all our questions. Their tuxedo fittings were thorough, but quick and painless. They constantly provided updates and followed up with us, verifying any item ordered was correct. The tuxedo drop-off and pick-up schedules were super easy and flexible. Overall, M. Stein & Company Tuxedos are a phenomenal company to work with, providing top-of-the-line products and services. They are willing to go above and beyond to make your special event a memorable one.M. Stein & Company Tuxedos's reply:
Natalie, thank you for the wonderful review. It was our pleasure to work with you for your Halloween wedding. Congratulations on your marriage! -
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