Lynette's Limousine Service, Inc. Reviews

Lynette's Limousine Service, Inc.

Wilmington, MA

3.7 out of 5 rating, 51 reviews

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3.7 out of 5 rating

3.7

51 reviews

Recommended by 73% of couples

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Quality of service
3.6 out of 5 rating
Average response time
3.7 out of 5 rating
Professionalism
3.7 out of 5 rating
Value
3.7 out of 5 rating
Flexibility
3.7 out of 5 rating

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Megan Sent on 09/06/2018

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Lynette's was awesome! Our driver was so kind and stayed calm while trying to maneuver a hummer limo in traffic. Kuddos to him! The staff was great - very polite and quick to respond. I would recommend them to anyone!
User1279096 Sent on 08/08/2013

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Great service, would recommend!
User1155191 Sent on 05/07/2013

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**Amazing Service!! Defff goin back for more ! ! ! Sry <3

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User1146916 Sent on 04/29/2013

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We used Lynette's Limousine for the rehearsal night, as well as for our wedding day. For the rehearsal, we had a 30-passenger bus, and for the wedding day, we had a 50-passenger bus, a stretch Hummer, and the Oldsmobile Princess. Not only were the vehicles beautiful and well-maintained, but the service was great. On the day of our wedding, there was a lot of traffic in Boston due to a parade, and Lynette's Limousine did a wonderful job of dealing with the traffic and getting everyone to and from the church in a reasonable amount of time. I have nothing but great things to say about them and would recommend them to anyone!
Marybeth Sent on 11/03/2012

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I had absolutely no problem with Lynnette's. The driver arrived right on time and was very pleasant. He assisted me with my gown and walking down the stairs and helped my everyone into the limo. He also carried all of our bags into the hall for us. The limo was perfect and had a bottle of champagne waiting for us so we could make a toast. No complaints at all, I was very happy with our service.
Lauren Sent on 10/16/2012

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Booked Lynette's white hummer for my 20 person wedding party. Booking was an easy as can be. Our limo driver was extememly kind and helpful. The price was also great!
Lori Sent on 08/26/2012

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Our driver arrived earlier than planned and was very professional. We had a 10 person white stretch limo for our wedding. He picked up me & my girls for the ceremony and then drove the entire bridal party to the reception. We even had champagne waiting for us! The driver helped all of us out of the limo (in the rain) and even helped with the ceremony (he was there to open the doors for my entrance). I have nothing but positive feedback for this company!
Kristen Sent on 07/05/2012

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Excellent limo service. The driver was on time, very professional and went above and beyond to help us before the ceremony started. I highly recommend Lynette's!
Karalyn Sent on 05/16/2012

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I loved my limo driver! He was on time, dressed perfectly and was completely professional. He had a smile on his face the entire time, and was an added positive, supportive reinforcement on the most important day of my life. Driving into Boston in the perfectly presented Rolls Royce, he went with the flow, and our last minute request to stop by the charles and take some photos. He got out and even helped us carry items (Veil, Flowers, Champagne) Great employee representation of what I am sure must be a great company! Highly recommend!
Melissa Sent on 01/16/2012

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We used Lynette's Limousine Service for our wedding and they were AMAZING! They were very easy to work with and arrived at the house for pickup early! They even waited for us in between church and venue while we took lots of pictures in Boston! The chauffeur was very helpful and friendly! He even helped us out at the church – he was fixing my dress the whole time …he was simply FANTASTIC!!!

This company is wonderful and I would highly recommend Lynette's Limousine Service!!!
Erin Sent on 06/07/2011

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They were friendly and most importantly on time! They arrived early and met with us, and Harrison, our driver even assisted fixing with my dress so I could walk down the aisle! They also picked us up at the end of the night, and came early and introduced him self to us & congratulated us on our wedding day, and had complimentary champagne for us in the car!
J Sent on 05/10/2011

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We used Lynette's for wedding day transportation, & for our 3am ride to the airport for our honeymoon! Both cars were clean, on time, and both drivers were super nice! For the wedding transportation they even rolled out a red carpet for me and gave our entire limo (stretch excursion) a champagne toast for the ride! To top it off, the prices were easily the best we could find. Thank you Lynette's!
Nichole Sent on 09/29/2010

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We used lynettes for our wedding, and I used them for my bachelorette party . They were on time, very courteous, and a great deal compared to other places we looked at!
Jacqui Sent on 08/31/2010

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I used lynettes for my wedding shuttles and I loved them. They were VERY accommodating what what I needed. They were on-time, professional and everything we could have asked for!
Danielle Sent on 07/05/2010

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I used Lynette's for my June 19, 2010 wedding. I got the 10 passenger white strech with tuxedo top and the 1932 Oldsmobile Princess. They arrived early and were very nice and professional. The only thing I was dissapointed with was their website. The website has a picture of the oldsmobile princess painted purple, which I really wanted. But after talking with someone I found out it was newly painted white. So they just need to update their website because I was really looking for a purple car. But the inside was still purpleish so I still went with it because its a really beautiful car. So overall they were really great and if I ever needed a limo again I would definately go to Lynettes!
Amy Sent on 06/23/2010

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Lynette's has a wonderful variety of vehicles! We used the Oldsmobile Princess which was an absolute beauty, and 2 tuxedo style limos. The drivers were polite and had plenty of umbrellas to help escort everyone out to their destinations! They were professional, easy to get in touch with, and offered the best prices around!!
Nicole Sent on 12/22/2009

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We got the 20 passenger Limo bus, 10 passenger stretch and 6 passenger stretch. Everyone kept telling me how awesome the Limo Bus was to be in and the stretch limos were so elegant. There prices are awesome. I highly recommend them over any other Limousine service in the Ma area.
Tiziana Sent on 09/25/2009

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Driver showed up about 15 minutes before the expected arrival time. He was courteous and professional, very polite. He knew his way around and stayed on time. Best prices around!
Tory Sent on 11/10/2008

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the limos were new, clean and on time. The drivers were prepared, friendly and accomodating.
Stacey Sent on 05/22/2008

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They had a great selection of limos that were reasonably priced and our drivers were awesome. they made the trip to the church and reception fun for us.
Colleen Sent on 07/25/2007

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Very professional.
Laurie Sent on 04/12/2009

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We had an amazing experience with Lynette's! They provided a beautiful limo, a wonderful driver and red carpet service. The driver was a little early, but he made it clear that he knew that he was early and he was ready to wait for us until we were ready to leave! He helped me in carrying the back of my train up the stairs to the church when we arrived. He talked to our wedding coordinator at the church and let us know when it was ready for the girls to go in and then me! I can't get over how amazing he was and how he made sure everything was perfect! And the customer service was great too. I had to change pick-up locations and they were happy to do that for me. IT was just an all around great experience!!
Kerry Sent on 07/09/2008

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We had a great experience with Lynette's Limo. We loved John, our driver. He was fantastic!! Held up my train while I waited to go down the aisle, had the usual champagne and red carpet, totally on board for several picture stops and changes in plans, en route. Very good experience with the booking and contract process, too.
Alicia Sent on 06/24/2013

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Great service!! Only wish the RR had a/c it was 80 degrees on my wedding day and was SWEATING!
Laurie Sent on 08/25/2011

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Our driver was great (unfortunately I don't remember his name). Many of our guests were staying at the same hotel and taking a shuttle and our driver was very helpful in making sure the shuttle was gone before I made my way down to the limo. He made 2 trips, one for the guys and one for the girls, and got us all there with plenty of time to spare.
Debra Sent on 01/11/2010

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Our driver showed up on time and the limousine was clean and ready.We paid them the average rate and they provide excellent help for the evening.
Matt Sent on 02/06/2010

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They where consistent with our schedule.Limousine was clean and our driver was very punctual.I am definitely booking a limousine at Lynette's in the future.
Giuseppa Sent on 07/13/2011

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Lynette's limo was the cheapest service I found.. I had 4 limos and the drivers were very friendly. It rained on my wedding day and they provided umbrellas and helped me keep my mind off of the rain!
Renee Sent on 10/20/2012

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We used Lynette's for our wedding day. Our driver, Anthony was great. Very professional and flexible. He stopped after the wedding at a grocery store so we could get water (not provided) and vaseline for my husbands' finger (ring was too tight!) It was a great price, however, we were surprised that they didn't include champagne or even water in the limo. We assumed that would be included so that was a little bit of a disappointment. Otherwise, it was a good deal.
S Sent on 09/04/2011

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Lynette's was a good value and were excellent on the day of our wedding. They arrived early to the hotel to pick up the bridal party. We were married on the Saturday of Hurricane Irene and it was essentially a monsoon outside when I was getting into the limo. Marco, our driver, kept everybody dry and sacrificed his own comfort to ensure that the bridal party made it to the wedding without a hitch. Overall, a positive experience.

Would definitely recommend Lynette's.
Christine Sent on 02/11/2008

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They did a fine job. did not require much contact. They just want their money up front. then the guy shows the day of.
I will say... They upgrated me to the Hummer.... because the A/C died in the Escalade(that I was supposed to have).
they didnt ask me/ or tell me about it... until the guy pulled up. I didnt care though.. we were just pimped out for the wedding :)
Tricia Sent on 05/13/2012

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We had a great experience with Lynette's Limo service. First off, the limo shuttle definitely gave us more "bang for our buck" for the pure fact that it was a shuttle. It was about 1/2 the price of other limo services and was much more spacious. They were right on time for the pickup and drop off, provided champagne and had a friendly driver. I would highly recommend!
Amy Sent on 06/24/2009

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Lynette's provided reliable, on-time limo service on the day of the wedding. I have no complaints. With that said, they could be a bit more responsive prior to the event (I had to keep calling to get a person on the phone because my voicemails were not answered).
Nicole Sent on 10/15/2012

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The day of my wedding the limo company had called and told me that the escalade I had ordered was not able to be used. It had a window that was busted and would not be fixed in time for the wedding. So they sent me a hummer instead. Which was great. The limo driver Paul seemed nice enough, but he stuck around when we got the hotel and was CLEARLY waiting around to be tipped. I had asked my brother in law to take care of it before the wedding and did not appreciate him hanging out with my bridesmaids until someone tipped him. If it hadn't been for that incident, i would have given a much higher rating.
Heather Sent on 08/15/2008

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The limo was on time, clean and the driver was very friendly.
Christine Sent on 09/08/2013

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I wanted to use Lynette's because the prices were the most reasonable that I found. I reserved a 10 passenger limo to take me and bridal party from hotel to a park for pictures and drop us off at the venue. About three days before my wedding I got a call from Lynette's that they were unable to accommodate me because they were overbooked. I was very upset. However, they went ahead and reserved my limo from another company and assured me that I didn't have to do anything and I would get the same limo just from another company. The other company was Great Bay, and they did show up as promised. The driver didn't really know where he was going and I had to use my phone and shout directions to him from the back of the limo, which was annoying on my wedding day. So, Lynette's pulled through for me but they did overbook themselves on my wedding day. I think the company is not very well organized.
Meghan Sent on 08/11/2011

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I have very mixed feelings about Lynette's. I used them for three different cars for my wedding - a limo for my bachelorette (organized by my sister), a town car to bring the grandmothers to the ceremony and the 8 seater Excalibur for the wedding party.

The bachelorette limo went off without a hitch - it was comfortable, on time and the driver was entertaining.

The town car was also lovely - arrived on time, in good condition, with a kind and amiable driver.

The Excalibur, however, was a very different story. Though my wedding was July 30th (which turned out to be quite a hot day, naturally), no one at Lynette's thought it would a good idea to advise my husband and I that the Excalibur does not have AC. This is also not listed anywhere on their website. When we got into the vehicle, the driver seemed annoyed when we asked him about it and simply said rather gruffly "there's no AC" as if we should have known that. Only two of the windows worked and the sun roof was rusted shut. The bridal party was sweltering, concerned our make-up was going to melt off and trying to keep our hair from being blown undone by the wind from the windows that provided the only relief from the heat. I understand that it's an old car, but it should be disclosed before the fact that it has basically not been restored at all. To make matters worse, once the car picked up the groomsmen, the front bumper fell off on the way to ceremony! The driver grudgingly pulled over and reattached the bumper with a bungee cord, all well the poor guys sat sweating to death in tuxes in a ridiculously hot car. I could have largely ignored the AC part - we really ordered the car for how it looks - but now in all the pictures with the car after the ceremony, you can clearly see a lopsided bumper that is bungee-ed on!! And the driver didn't seem to care at all. I was extremely disappointed, especially given how much we paid for this particular car. Shockingly, as of yet, no one from Lynette's has attempted to contact us to offer kind of reimbursement.

Given all this, I would be hesitant to recommend Lynette's to anyone as their drivers and cars both seem to be very hit or miss!!!
Len Sent on 08/27/2008

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The prices were average. The limo's were above average. Although the drivers were very sociable and easy-going, they had no idea where they were going. It was clear they had not done a dry run or asked for directions from me prior to the wedding date. My bride had to direct them to the location. Then, they took the longest route possible to get to the reception. They did get there, but we missed half of our cocktail hour because of it. If they had known where they were going and took a more direct route to the reception, I would have scored these people much higher.
Anne Sent on 11/02/2007

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The reason I don't have a contact for Lynette's is that I spoke to a different person every time! After visiting their facility and talking with their staff, I was a little bit nervous about spending the money, but they had the most beautiful purple antique car, and I couldn't imagine anything else. So I took a deep breath and paid in full.

Fast forward to the day of the wedding. Ceremony is 3:30, contract time says 3:00 pickup. (church is only 10 minutes away but I wanted a couple of quick pictures first). 2:45, Dad is already anxious. I tell him not to worry, they'll be here. 3:00 I start looking out the window and Dad is starting to perspire. 3:05 I get a little worried. Dad is taking his medication. 3:15 I call the contact number... and get no answer! At 3:20 I get some kind of cell phone voice mail system! Eeeek! The limo shows up at 3:25. I'm about to get into my mom's station wagon in my 25 pound dress! Apparently, the driver got lost (ummm, not sure where... if you miss the turn, you hit a dead end...). I understand that it was probably his first time in the area (Lynette's is in Wilmington, pickup was in Ipswich), but he had my home phone, my cell phone, and my MOH's cell phone. No call. He offered to let us ride around for an extra 20 minutes. Yeah, that would be fine, if I didn't have my wedding reception to go to! The rest of the day was pretty much smooth sailing, but it was definitely a bumpy start to my day! I can't believe I was 10 minutes late for my own wedding ceremony!
User953806 Sent on 10/01/2012

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I guess this is the case of you get what you pay for, because the limos were relatively cheap and we had a horrible experience. We paid for 2 limos and only ONE showed up at my house (the bride). Half my bridesmaids had to carpool with my family members in order to make it on time to the wedding because the other limo was "caught in traffic". It arrived at the church and on the way to the venue, the second limo broke down in the middle of Boston, the air conditioner stopped working in 90 degree weather and the bridal party had to WALK the rest of the way to the hotel where my wedding was! I was mortified and would never use them again
Piero Sent on 07/18/2011

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we rented the large limo bus(35 people) to get the wedding party to the reception . limo showed up on time but the ac didn't work(Big issue when it's 90 out) every one was drenched. When we got picked up the driver told us that the condenser was gone and only the ac in the back worked(Not enough to cool the bus off) and by the way "Don't use the toilet because it hasn't been cleaned all weekend" now on top of the heat, people in back had to hold flowers on their nose to get away from the urine smell. Talked to the driver and he could have cared less. Stay away from these people!
Patricia Sent on 05/19/2009

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They supposedly sent us a contract in the mail. We never received it so we had to go to their office to sign the contract. That wasn't a huge deal as the women in the office were very nice. However, on the day of the wedding our driver was late picking us up. Then she had an attitude on top of that. She also did not know how to get to the church so we had to give her directions.
Shannon Sent on 10/08/2017

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Terrible. Would not recommend for a wedding. We asked for 2 limos for the big day. One of them was broken down. I recommend they look into their inspection policies. Our mass started late because of this. The limo seats had torn up leather. The worst part of the whole service though, was when one of the drivers had the absolute nerve to ask me, the bride, for a tip. And this was asked for without any acknowledgement of what went wrong. Overall, I had the best wedding I could have asked for, but Lynette’s was definitely the worst part of the day.
Rachel Sent on 01/02/2014

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I can't really say too much about Lynette's themselves, because they subcontracted out my wedding. Lynette's called 2 days before the wedding telling me that they weren't sure if they could find a limo to accommodate our large bridal party. Cool! They did send an escalade (first choice limo) which was WAY smaller than it should have been and made for an uncomfortable 1/2 hr ride for my bridal party from the church to the reception. On our arrival, I tipped the driver $50 which he told me wasn't enough money and I would need to tip him $50 more or he "wouldn't leave" It was not the kind of situation I was looking for on my WEDDING DAY so my father tipped the guy the extra $50 he was demanding and he left. I was so disappointed in the communication, and lack of service I received from Lynette's and I wouldn't recommend them to anyone. You get what you pay for.
Donna Sent on 05/14/2012

1.2 out of 5 rating
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The day of my daughters wedding.......we had rented a royals the driver showed up in a 1932 oldsmobile princess which would not be effiecent for my daughter and her father......with no notice.......the driver who was unfortunately put into the messeger spot told my husband he would not be comfortable in that vechile which in turn either would the groom.....making my daughter turn to tears 1/2 hour before her ceremony we needed to come up with an alternative transporation.......we demanded a limousine to come which they sent oviously not ready for patrons but had run out of options at this point..
after the wedding we tried to speak with the owner who was not only very unprofessional but very rude and needs anger management to run his buisness.......We ended up with no reconcillation to this problem which in the buisness i am in you do everything you can for customer service hope he never needs me.........that being said I would never recommend this company for a special event as a wedding the most important day of your childs life............very very sad customer and bride
Cortney Sent on 07/05/2011

1.2 out of 5 rating
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Our limo driver was very nice, however the limo bus smelled like puke!! The AC didn't work and I was late for my wedding!! It didn't go mire than 35 mph on the highway!! Do not use them!!
Tony Sent on 06/29/2017

1 out of 5 rating
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Booked Town Car for concert May 19th. Sent different Limo Company to pick us up. Car overheated and broke down. Waited an hour for replacement car to pick us up. Missed opening act of concert. Wanted half off the Bill for bad service. Marco "Manager" wouldn't honor. He is very unprofessional to deal with.
Michelle Sent on 11/21/2012

0.9 out of 5 rating
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I reserved the 1932 Princess on 4/6/12 for my wedding (10/27/12) I called earlier in the week to confirm, my photographer also called to confirm. Each of us reconfirming the times, the stops and that it was for 3 people (me, the groom and the photographer). The car arrived on time for a 1:30pm pick up; we were set to be in Somerville for a 2pm ceremony. Should have been plenty of time to get there early like planned. The passenger door window was completely cracked and the door was stuck. The driver said oh it's stuck and I didn't know anyone would be in front anyway. So now no inside the car pictures or going ahead as planned, the photographer was forced to now take her own car and possible loose us in Boston traffic. Once pulling away with the photographer in her own car the driver took multiple wrong turns with in the first block from the hotel driving in circles and then getting stuck in gridlocked traffic. Once out of that jam the wrong turns continued. The driver noted "I usually map out my route ahead of time but I just figured I would be following you" I questioned the following "me" part as I was the passenger, not driving in front of him but he just said "I don't know." My photographer had been following us and once realized he had no idea where he was going, called to ask me if she should use her GPS and have him follow her, which is then what we did. By this point it was too late and instead of getting to the church as we should before the ceremony, we were late! (mine you late enough that my family was texting me the whole way in the car because there was a 4pm mass to follo wand the priest was concerned) When the ceremony was over we got in the car and the driver said to Jillian's (the final destination) now right. I answered no that the public garden was a stop scheduled and he acted as if he had no idea. Again we followed the photographer but still he managed to take turns she didn't and loose her. Thankfully she noticed he was not following and wa
Denae Sent on 06/17/2014
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On May 23, 2014 (less than 24 hours before my wedding) Marco, from Lynette's Limo called to cancel both the 1932 Oldsmobile Princess and the 10-passenger white limo that we had already paid for in full (stating that both vehicles "broke down"). Marco explained that no comparable vehicles were available through any of their vendors and that I was left to find alternate vehicles on my own. I then requested a full refund and Marco explained that we would not be able to be reimbursed right away since the manager was "on vacation out of the country". He said we should have our refund by Wednesday, June 4, 2014. During the interval of waiting for my reimbursement I came across a story on Inside Edition: http://www.insideedition.com/investigative/8340-limousine-dangers that Lynette's was once again shut down by the federal government due to safety violations. I could not help but notice the timing of the story-May 23, 2014 (the same day I was called about the "broken down vehicles"). After June 4th came and went without a refund (and approx 50+ attempted contacts to Marco's cell, Lynette's business phone and e-mail went unanswered) my wife and I decided to get reimbursed through both our credit card and bank. My wife initially made the $260.00 deposit using a check and I paid $601.00 on my Master Card. My $601.00 was refunded without a problem because of the credit card protection act, but unfortunately my wife's bank could not refund what she paid using a check. Thus, we received no service, no returned calls, and are currently out $260.00. We spoke to the Wilmington police who were getting a lot of similar calls about them. BUYER BEWARE. Call Michael's out of Peabody, MA! They are the ones who came through for us less than 24-hours before the wedding and THEY WERE AWESOME. Solve It 7 did a story about my situation. You can find it here: http://www.whdh.com/story/27382047/solve-it-7-limo-refund
Phil Sent on 05/22/2012
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Sam Sent on 06/21/2010
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Awful service, we did not get what we paid for. No champagne in the limos, which was supposed to be included in the package we paid for. The air conditioning in the towncar was broken. The cars driving the bridal party to the church followed a ridiculous route that made absolutely no sense and a 20 minute ride took over an hour, pushing the rest of the day's schedule back. Manager was rude when we called to complain.
Awful start to the wedding day and terrible service.

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