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Weddings

Lowcountry Trolley Reviews

Lowcountry Trolley

Lowcountry Trolley

Mount Pleasant, SC
4.2 out of 5 rating, 29 Reviews
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Reviews

4.2 out of 5 rating
4.2 out of 5 rating
29 Reviews
84% recommend it
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Awards

29
  • Jen
    Jen C. Sent on 04/24/2024
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    Riding in Style: Lowcountry Trolley's White Rolls Royce Made Our Getaway Unforgettable

    When another company's original getaway car fell through, Lowcountry Trolley stepped in and saved the day by offering us the white Rolls Royce we had always dreamed of for our wedding day. They were a delight to work with, and we are incredibly grateful for their assistance.

    The car was a hit and provided the perfect ending to our unforgettable evening. Many of our guests commented on how much they loved watching us ride away together. The driver, Nathan, was extremely kind and gave us the option of choosing which part of town we wanted to explore. He was exceptional at navigating tight downtown streets and traffic, making the ride very enjoyable.

    Lowcountry Trolley was fast with communication, flexible with changing details leading up to the day, and their staff was very friendly. They ensured the car arrived on time for our pictures, which was greatly appreciated and kept the day moving on schedule. I highly recommend this company!! Thank you to the team at Lowcountry Trolley, for helping make our wedding day so memorable!
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    Emma L. Sent on 11/26/2023
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    Great Vendor + Transportation

    Used lowcountry trolley to take wedding party to and from church and reception venue. Roger was fast with communication, flexible with changing details leading up to the day, and very friendly. Our bus driver was prompt and got all of us there safely and efficiently. The trolley was air conditioned, had ample seating, and aux chord made for a fun ride. Also made a beautiful backdrop for pictures. Would recommend to anyone looking for transport options.
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    Carson F. Sent on 04/19/2023
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    Beautiful Method of Transportation!

    Beautiful and functional way to get around on our wedding day! Lowcountry Trolley was prompt and flexible with our route, letting our photographer direct where to go for photo locations. It was a short ride for our group, but worth the cost to have our entire wedding party transported together.
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  • E
    Ellen D. Sent on 04/24/2023
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    Flexible and FUN!

    Oure experience with Lowcountry Trolley was AMAZING! Roger and his team were a delight to work with. They were incredibly flexible as our transportation plans evolved, as they tend to do, as the day approached. The day of the event, we were able to spend the day in the more beautiful trolley and our bridal party had a ball. The end of the night, they accommodated some changing plans with ease, and we were and are so grateful to have found them!
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    Tyler R. Sent on 06/28/2021
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    Excellent Service!

    Roger was amazing the entire process and it was super simple to book and plan the transportation. The drivers were extremely kind and great at navigating tight downtown streets/traffic and a ton of guests told us how much they loved the trolleys as the transportation between the ceremony and reception space. We didn't go far (was all downtown CHS) but it added a ton to the day for our guests and was a breeze. We had two trolleys (30 and 15-seaters) and they did trips from our hotel block to the ceremony, and then from the ceremony to the reception. Just excellent all-around.
  • Danielle
    Danielle L. Sent on 08/24/2021
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    Great for large wedding groups!

    This was the best way for our wedding party to get around town on our wedding day! The trolley was large enough to accommodate the whole wedding party comfortably, we were able to bring our own alcohol onboard, it had air conditioning (which if you aren’t from here, this is a MUST in Charleston!), and the price was AWESOME! This trolley was a wonderful, Charleston charm addition to our Mt. Pleasant wedding.
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    Emily R. Sent on 07/26/2021
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    Best wedding transportation!

    The trolley was one of our favorite parts of our wedding! Roger was great to work with for scheduling and was super nice about having to reschedule due to covid. Our driver arrived right on time (early even) and was very polite! You can connect your phone to the speakers so we were singing and dancing the whole ride! Our wedding was on a very hot July day and the trolley was nice and cool! Our entire bridal party wished the trolley ride was longer than it was- we didn’t want to get off! It’s also BEAUTIFUL and perfect for pictures!
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    Haley Sent on 02/28/2020
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    Great transportation experience for our wedding

    We used Lowcountry Trolley for our wedding on 2/8/20 and could not be happier with the experience. We used a trolley for the wedding party to travel around downtown Charleston for photos and also used trolleys to transport our guests from our ceremony to reception. The trolleys are clean and beautiful. The staff were wonderful and Roger was always very responsive to any questions I had throughout the planning process and was flexible when we had some last minute changes.
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    Sarah Sent on 11/13/2019
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    Awesome transportation!

    We hired Lowcountry Trolley for transporting our bridal party to and from our ceremony and reception sites. They were great! They responded to emails in a timely manner and were very punctual on timing. Our driver drove the bridal party around the peninsula during cocktail hour and brought us down to the battery and was very accommodating with letting us get out and take pictures around town. Would highly recommend!
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    Jordan Sent on 07/16/2019
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    Loved the trolley!!

    Lowcountry Trolley was a perfect choice for our transportation. We hired a trolley for the bridal party to take us from our getting ready location to the venue. Such a good choice! The trolley was beautiful, fun, and the driver was so kind and patient with us! So glad we hired Lowcountry Trolley.
  • Libby
    Libby Z. Sent on 07/11/2019
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    Air conditioned, beautiful, and flexible

    We had originally booked them to go to the hotel but no one booked there. So instead we had it go around to airbnbs and guests loved it! Really beautiful interior made for some pretty pictures. Air conditioning was a must have for our June wedding!
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    Kathy Z. Sent on 07/03/2019
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    On time and elegant

    Lowcountry Trolley was great. Trolleys were in good condition and ran on time. They were very flexible with our last minute changes.
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    Luke F. Sent on 05/29/2019
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    Excellent Service and Vehicle

    We hired Lowcountry Trolly to help get the bridal party and guests to and from our wedding at Boone Hall and they were excellent. We worked with Roger who was extremely responsive to last minute changes that were made due to traffic over Memorial Day weekend. The trolly itself was amazing and made everyone on board feel very special.
  • Kelly
    Kelly Sent on 05/13/2019
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    Quick, Fashionable, and Amazing!

    Lowcountry Loop Trolley was the perfect way to make our wedding party entrance to our wedding reception! They made the journey from our ceremony to reception incredibly easy and we had such a fun time on the ride downtown. They're incredibly affordable and their team is a dream to work with!
  • Brittany
    Brittany Sent on 05/04/2019
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    A lovely trolley experience!

    Wow I am so impressed with Low Country Trolley! Roger was very responsive to emails when we were trying to figure out what times we should have the trolleys loop for bridal party, family, and our two hotel blocks. We had initially booked 3 trolleys due to our preliminary timeline and needing to pickup Bridal party and guests around the same time, but as we got closer to the wedding our revised timeline suggested we did not need the small trolley. At this point we were a month away from the wedding, but Roger was flexible with us changing our plan since he was able rent out the smaller trolley on the same day! We were so blown away by how considerate he was and how quickly he was able to adjust on his end. The day of the wedding we had a little bit of rain that we didn’t anticipate. The bridesmaids and I were staged in the reception hall so no one would see me in my dress and we gradually saw more and more people outside with umbrellas. Since our ceremony was to be held in a different area across the gardens our plan was to have the golf carts make several runs with all of us even with the rain. Roger walked into the pavilion and offered to drive us all around to the ceremony site and stay there so we would remain dry. This was SO unexpected and he really helped to save the day (and our hair)! All of our guests loved the trolleys since they added to the charm of Charleston. Roger made the process so easy and I am so glad that we decided to work with them on our transportation!!
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    Katherine Sent on 08/23/2018
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    Roger was great to work with! Very accommodating and professional. Made sure the ride from our church to reception venue was perfect! A great experience! Would certainly recommend using Lowcountry Trolley!
  • User2396372 Sent on 10/28/2015
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    These guys are great!! I recommend there trolleys. My guests loved the hotel pickups and my new bride and the wedding party had fun on their Mini Trolley.
    Terry the coordinator and Charles the driver were easy to work with and very prompt and professional. Thank you for making my wedding special and fun
  • User2402497 Sent on 10/31/2015
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    I couldn't find a better company to work with. We had 200 guests at our wedding and the cost, service and professionalism of this company was fantastic. No worries. Everything went very well.
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    Kelly Sent on 10/07/2014
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    Wow, Lowcountry Loop Trolley and Mrs. Terry came through me and my wedding party. I was trying to book a Trolley for my wedding day and most of the nice Trolleys were already booked. Mrs. Terry came through for me and got me one of the nicest red trolleys that they had.
    Lowcountry Loop Trolley is very professional and arrived on time to pick up the wedding party at Summerall Chapel at the Citadel and take us to the reception venue. The whole wedding party loved riding on the trolley and it definitely made a wonderful entrance when we arrived at our reception. Thank you, TERRY for coming though for me and my hubby.
  • User1795805 Sent on 09/05/2014
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    Thanks so much for the Lowcountry Loop Trolley. Terry the coordinator saved the day when I needed last minute transportation for my 80 wedding guests. She was easy to work with and the price was less than all of the other choices. Professional service you guys are the best.
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    Ashley Sent on 01/19/2016
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    Booked them for our guest transportation for our wedding. Everyone loved it!
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    Larry Sent on 09/06/2014
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    wow..
    Word's Are Extremely Difficult To Find in Expressing My Sincere Gratitude For The Service That Was Provided By LOWCOUNTRY TROLLEY From The Driver With The Care And Courtesy That was Diplayed For The Well Being Of Me And My Bride Was Unmatched The safty Value That Was Placed On Us Stemming From Beginning To End Of This Ceremony Will Forever Be Implanted In My Heart,, If Your Ever In need Of The Services From LOWCOUNTRY TROLLEY By ALL Means Please Don't Hesitate To Give Them A Call.. We'll Forever Be Indebted And Look Forward To Other Ventures Where The Same Type Of service Is Need.... BIG CHADOS TO YOU LOWCOUNTRY TROLLEY...... A Committed Groom!!
  • User1788775 Sent on 08/31/2014
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    My wedding would have not been the same without transportation by the lowcountry loop trolley. When we first signed our contract we had such a great interaction with Terry. We had always wanted to get married in Charleston so the responsiveness and enthusiasm was a plus for us. The trolley was on time and super efficient. It was a great idea for transportation too! I would definitely recommend this company. I would do it all over again if I could!
  • User2327476 Sent on 09/21/2015
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    Lowcountry Loop Trolley provided great service to us, their drivers were courteous and professional. They arrived on time and stayed with us through the entire event in case we needed any additional service. Charles our driver supervisor and contact person for the company was outstanding! We would highly recommend them for any couple needing wedding transportation. Thank you again Lowcountry Loop Trolley for making our day a very special day! One that we will never forget, and we'll be sure to recommend you to all of our friends!
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    Avery Sent on 04/10/2013
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    I am not sure where to begin. When I first contacted Terry at Low Country Loop Trolley she was very quick to respond, helpful, and answered any questions I had. They happened to charge the best price in the area but the only catch was having to pay full amount due as the deposit upon signing the contract. All monies are non-refundable. My wedding was in March and I signed the contract in September without knowing how many guests would actually need transportation, but that was my only option because they were getting booked up.
    When the wedding got closer and number finally came in I realized we did not need the trolley anymore. I knew what the contract stated so I contacted Terry to explain the situation I was in and to ask her about refunds anyway. Figured it was worth a try. As expected. a refund was not possible. I emailed her a bit more to find out if I had any other options as far as a tour or something. This is when Terry was really short with me and not a nice as she was when I signed the contract. Her attitude completely changed and it was my loss and her gain.
    So we get to Charleston and two days from the wedding she tells me that I still owe her money for reserving the trolley. Please keep in mind that we signed contracts in September and I made sure to ask ask her to verify that the contract was correct, and that the total balance is due at signing. To my surprise, I asked her why I owed her more and she said she did not notice the hours on the contract. At this point I really did not want to pay her another penny so I asked if I could just reduce the hours. Her respond literally was "you can, but you won't get any money back". I had not asked from any money back, just to reduce my hours. I ended up paying a different company more money (more money than I would've had to pay Low Country Loop Trolley) for the additional hours I needed to pick guests up and had low country loop trolley pick us up from the reception.

    Lowcountry Trolley's reply:

    We are so sorry you were disappointed. Lowcountry Trolley has changed owners. The new owners have placed high quality service as our primary mission. If you are in the Charleston area and are willing to give us another try, we would appreciate the chance to impress you.
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