Love + Theory Co. Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Featured
Nicole Sent on 01/31/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Your wedding photographer is RIGHT HERE.
No need to keep searching, you’ve already found the best! Kelly and Devon truly are a pleasure to be around. They did both our engagement and wedding photography and I could NOT be happier with the photos. They made us laugh and helped us be more comfortable in front of the camera- our photos look so natural and I love their style of photography. They are truly talented. I can’t imagine having chosen another team to capture my memories.
We also booked our day-of coordinator through Love and Theory Co. and let me tell ya- WORTH IT. Meghan was amazing- the week before the wedding she basically took the reigns from me and through multiple phone calls, got a clear idea of my vision. We had heard so many couples’ horror stories about things that had gone wrong at their wedding, and honestly because of Meghan, I didn’t see one thing go wrong! She kept everything on track and made sure the venue was decorated just the way that I wanted.
You seriously can’t find a better team! Thank you, Love and Theory Co!-
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+9 photos
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406106Fa1Cccbb339F1Eb2E3C2F142F9Af436D8E Sent on 03/02/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Creative, patient, and professional!
Devin and her team were such a dream to work with. From our very first meeting to wedding day she made us feel comfortable and we knew we were in good hands. Devin is so friendly, organized, and knows what she’s doing. She made our day run smoothly and the photos came out looking beyond incredible! -
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Laetitia Sent on 11/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
I would recommend this company 10x over.
I was so nervous the day of the wedding, had no planner or day of coordinator. These ladies stepped up and helped me & I can't thank them enough. The way they engaged with the wedding party and the guests was amazing. My wedding photos look like they came straight out of a magazine. I could not be happier with the services provided & the price is absolutely worth it. Do not hesitate!!!-
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+11 photos
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Katelyn Sent on 11/07/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To all of the overwhelmed brides - DO NOT HESITATE TO BOOK
I had the absolute pleasure of working with Devin Wilber from Love + Theory Co. for both my engagement photos and wedding, and I couldn't be more thrilled with the results. Devin's talent in capturing the warm, boho vibes we were aiming for was spot-on. Her ability to capture the essence of our special moments was amazing - you can feel love and happiness and connection.
Devin's professionalism shone through, especially in managing the rowdy groomsmen for photos and efficiently organizing family shots. Her skill and finesse in handling these things ensured that everything ran smoothly and quickly, allowing us more time to enjoy the festivities!
One of the things that stood out was Devin's promptness. Not only were the sneak peeks delivered ahead of schedule, but they were also absolutely breathtaking. I'm eagerly anticipating the rest of the photos, knowing they'll exceed our highest expectations.
If anyone is searching for a photographer in Central Florida, I wholeheartedly recommend Devin Wilber, and I already have to friends.
Her fun personality, ability to put everyone at ease, and her knack for capturing the most stunning shots make her an absolute gem. These photos are not just pictures; they're tangible memories that we'll treasure for a lifetime. Thank you, Devin, for your exceptional work and for making our special day even more memorable.-
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+12 photos
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Dana Sent on 05/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love + Theory Co
Love + Theory did an AMAZING job at our Tampa wedding. From first meeting Devin at our engagement phot session. She made me and my now husband feel super comfortable and have a great time. Throughout the process Devin was super easy to get a hold of and always made time to set up a call and answered her emails very promptly. The engagement pictures turned out beautiful and we received soo many compliments on the shots and had such a hard time deciding which to use for our Save the Dates. For the wedding Devin, Kelly, and Jordan came promptly on time and immediate made me the stressful bride at ease. Devin took control of the room and ensured that would leave on time but also get all the important shots in. After the ceremony the team did a great job setting up all the family shots and keeping the families organized which kept everything efficient. After leaving the church my husband and I requested to have shots taken around downtown Tampa. Which Devin was very excited to do, she even asked the security of a hotel if we could take a picture in front because we liked the back drop. No request was too crazy for the team. Throughout the whole night I never felt the need to ask “can we get this shot”, because they were already on it or pulling me to do some pictures I had previously requested. My husband have already decided that moving forward we will ONLY use Love + Theory for a photography needs. Devin, Kelly, and Jordan are incredibly professional, talented, and a great time to be around. Devin has a talent for putting her clients at ease, laugh and get some GORGEOUS shots all at the same time. If you are looking for a wedding photographer Devin and her team at Love + Theory is your answer!
~Dana & Andrew
4.15.23 -
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Alyson Sent on 03/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly the best photographer
Wow, I don't even know where to begin! I absolutely love Devin!! We had the pleasure of spending time with her as she photographed our engagement shoot and our wedding. I was at a loss of words when I saw the photos she took of us. She truly crushed it with our pictures!! My husband and I aren't big on picture taking and Devin always made us feel so comfortable! She is also a sweetheart and a blast to be around! I am so glad my good friend recommended her to me. I will 1000000% recommend her and love + theory to anyone who asks me for a photographer. I am truly so thankful we hired her. -
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Shelby Sent on 01/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 would hire again!
Oh Devin...
What can I say about Devin other than the fact that she is perfect! My engagement photos and wedding photos are what dreams are made of. The quality she brings to photos is one thing, but she is also just an awesome person to have around. Her and Jordan really make you feel so comfortable and they are the perfect kind of weirdos to keep the laughs going. My Husband and I cant stop looking at our photos and its all thanks to her.
We will definitely be hiring them for other shoots in the future, and you should too! Your wedding photos are in such good hands with her.-
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+3 photos
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Ashley Sent on 10/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal
I don't have enough words to describe how I feel about this team.
I met these girls 2 years ago at a wedding expo and fell in love with their vibe. Since then, Devin and I have gotten to know each other in small ways through other small projects and I can't tell you how amazing this woman is!
Devin commands a room with humor, quick wit, kindness and an aims to make everyone comfortable. She helped guide my wedding in the right direction, wrangled my erratic family into place, kept my baby entertained and shot exquisite photos all while doing so! SUPERHUMAN!
Beyond her star personality, Devin has a passion for photography and VISION. She makes it happen and when you see the end results, you're blown away. Her love for her career pours through her work-- it's a pleasure to see.
It was an honor working with Devin and her team. I miss them all the time now, lmao!
B O O K L O V E + T H E O R Y ! -
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Ashley Sent on 10/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal.
I don’t have enough words to describe my experience with Love + Theory!
I met these girls 2 years ago at a wedding expo and fell in love with their energy— ever since then, Devin and I gotten to know each other in other small projects and I absolutely ADORE her!
She is so personable, goofy, comfortable and kind. She is the kind of person that owns the room and everyone loves her for it!
But beyond that, the picture quality? You get more than what you pay for. The girls at Love + Theory pour their hearts into their work and it certainly shows. I love passionate people and these girls were definitely my people. I miss Devin already! Lmao.
BOOK THEM! -
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Linerys Sent on 10/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent work!!
I am so thankful for Devin she is truly amazing! She is the best photographer to work with. We recommend her 100%. She did my engagement pictures and wedding pictures and they came out so beautiful. She knows how to catch the memories in one shot. She is super fun and funny and makes you feel comfortable. We love you girl thank you for your amazing work with our pictures and for being such a kind and fun person to be with. -
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Amber Sent on 06/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!! 10 out 10 best photographer ever!!
Devin is amazing she not only is an amazing photographer but she helped to make sure our day ran smoothly and even went above and beyond and helped with trying to bustle my wedding dress when we were having trouble. Her attention to detail is incredible and she is fast at posting our pictures on the site and is amazing to work with. Our sneak peek is incredible I can’t wait to see the rest!! Thank you so much!!-
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+9 photos
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Duyen Sent on 05/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
very excellent
i had a great experience with Devin! she made everything so easy for us and she is very professional! -
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Paige Sent on 04/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
15/10 Would Recommend
I was looking for a moody vibe and Love+Theory Co was the perfect fit. Their team is professional and very quick to respond. I cannot put in words how obsessed I am with my wedding photos and I haven't even gotten the full gallery yet! The sneak peak was much more than I expected and will surely hold me over until the gallery is ready. If you are searching for a fun, kind, professional, and caring team, look no further! I am so happy that I found them.-
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+3 photos
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Taylor Sent on 02/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hiring them was the best decision I made
When I think about my experience with Devin, Kelly and Meghan, it's thought of with such joy. They made our day easy and brought so much fun.
I'll start with Meghan. Without her as our coordinator, we would have been lost. She was the hero of the day and everyone involved knows how incredible she is. From pulling out snacks for the fussy kids to communicating with every vendor leading up to the day of, Meghan had complete control.
Devin and Kelly are a dream team. We got our engagement photos with them right before the pandemic started and they stuck with us for the full 2 years until we were able to have our big day. They bring their incredible artistic eye and so much personality to get the best out of you for your photos. Singing wheels on the bus for the fussy flower girls to modeling any photo pose my wife and I didn't understand, they did whatever was needed to get the best shots.
Just saying I recommend this team, doesn't feel like I'm saying enough.
Friends have told me; "I wish my wedding photographers were like yours." The choice to hire Love + Theory is the best decision I made for our wedding.-
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+4 photos
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Amber Sent on 12/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience
Love + Theory was an amazing company to work with. Our engagement and wedding photos were professional and fun to take. We got back sneak peeks quickly and they didn't disappoint!-
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+16 photos
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Emma Sent on 04/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing
These girls are so good at what they do! Kelly did our engagement photos, and made everything effortless! When it came to the wedding there were last minute changes due to storms and they really stepped up and took the reigns. Managed to capture beautiful pictures I’m still in awe! -
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Cassie Sent on 08/22/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Engagement and Wedding photos
We LOVED having Kelly and Devin as our wedding photographers! They did an amazing job on our engagement photos and they kept us laughing and comfortable! -
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Lauren Sent on 02/08/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Photographer
Kelly and Devin were amazing!! They really are very talented at what they do, even when things seemed chaotic, they knew how to handle the situation(s) and still keep it fun! We can’t wait to see our photos and we would definitely recommend Love + Theory Co. to be your wedding photographers!! -
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Melissa Sent on 12/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding day
Kelly was awesome to work with! She captured my big day! I cant wait to see all the wonderful pictures! -
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Adalynn Sent on 11/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hart Wedding
Kelly was amazing. She went above and beyond her job description. She is the sweetest and great at what she does. My teasers are beyond beautiful and I can’t wait to see the rest. Thank you Kelly for catching the most special moments on my wedding day. -
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Maggie Sent on 11/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Photography Team!
I wanted to post a raving review about Love + Theory Co! I am a professional makeup artist and have worked with a lot of photographers, but by far she seriously was the best photographer Ive had the pleasure of working with. She was super sweet, worked with me and my teammate so easily & helped us with smal details and getting the perfect photos. She event went out of her way to go grab something from my other teammate in the other house while she was getting the other ladies ready to come & get it to give to me! Hands down the best, & genuine & truly cares about her work! I highly recommend and hopefully we get to work with her again!-
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+6 photos
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Kali Sent on 11/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding photos
Kelly and her partner were amazing! They captured every perfect moment. I highly recommend them!! -
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Heather Sent on 10/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent photographer's!! Would hire again.
Really made our wedding a night to remember. Professional and down to earth. -
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Rachel Sent on 04/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing photographer
Kelly is so talented and so much fun to work with. She really helped keep us on schedule on our wedding day and she took the most beautiful pictures. I am so glad we found her and I can’t recommend her enough! -
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Nessie Sent on 03/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Hands Down
I found Kelly almost a month before my wedding and from the moment I met her I knew I wanted her to be my photographer. She made it happen on such short notice and when the wedding day came I was blown away by her. She is by far the best photographer she made sure to take all the shots I wanted and more. She timed everything down from the moment we started to end time. Her co photographer Devin are beyond words they made me feel as if they were family and the pictures that they both took are breathtaking. -
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Gaby Sent on 11/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent photographer
Kelly is amazing! She took beautiful pictures for our wedding day and for the engagement session. She has a great eye to find good pictures. She helps a lot with the poses and try to get the best shot of your self. It is very easy and a lot of fun to work with her! She even help me with some coordination during the wedding day I highly recommend her photographer services! Just amazing -
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Faith Sent on 07/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Let's just start out by saying Kelly is a great person to be around. She has the right attitude that matches perfectly with her craft. She made me and my now husband feel so comfortable with her direction, and positive critiques. She is also the BEST hype man naturally so if you want drab, she's not the one for you! Kelly was the photographer for my small & intimate wedding on July 1st, 2018. For a wedding of about 35 people & right to the point, she captured sooo many memories! She also took video clips of my wedding, so she can work with you & the package you choose, reasonably. She communicates promptly, is on time, & is very professional. My sneak peek photos are to die for & I'd book her a million times more if I could. Top notch photo quality & editing. I'd recommend her to my family & friends without a doubt. Thank you Kelly!!! -Faith Webster -
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Josette Sent on 07/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GREAT PHOTO SHOOT WITH KELLY.... SHE MADE IT OUR POSES FUN.....GOOD QUALITY PICTURES AND PRICES AS WELL. I WILL BE USING KELLY AGAIN FOR ANOTHER UPCOMING EVENT I HAVE SCHEDULED IN AUGUST. -
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Taylor Sent on 06/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was a wonderful photographer to work with! She got back to me with all of my questions in a quick manner. I scheduled Kelly for my engagement shoot and will continue to use her for years to come! -
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Ari C. Sent on 09/30/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Excellent experience
I found Kelly through recommendations from my friends. Kelly got back to me in a quick manner once I had contacted her to figure out pricing. I had told Kelly where I would like to take my engagement photos, she had never been there before she simply asked me what spots I would like to take photos at, and she will help me and my fiancé do what poses we needed to do to get a amazing shot. Which I really enjoyed because I’ve never really been comfortable in front of the camera but Kelly made it super easy and fun with me and my fiancé. I was very nervous as well and she made it easy going. It was nice to make such good memories with my fiancé as well. I must say I am in love with my engagement photos and I am SO excited to see how the wedding photos will come out. She’s very talented and makes it all easy sailing, I also have to add that we took our engagement photos at 7pm and she had them edited and sent to me by 9pm that same night! DOUBLE SCORE. Highly recommend her talent and love that she does. She’s a great photographer to work with and on point !-
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+3 photos
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Emily Sent on 01/02/20214 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Our pictures are beautiful
We have only received our sneak peak photos so far, but they are absolutely beautiful. I loved having associate photographers Sydney and Ian there for our big day. They were a pleasure to work with and captured some amazing moments. Can’t wait to see the rest of our album.-
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+6 photos
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Dana Sent on 09/30/20242.6 out of 5 rating2.6
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Quality of service 3 out of 5 rating3.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Beautiful photographs, not great at replying
Love + Theory did a FABULOUS job and the photographs were GORGEOUS. However, the lack of communication and getting in touch was extremely frustrating. I was promised a preview of my pictures 2 weeks after the wedding (April 2023) but never did. FINALLY received the pictures in August. In my contract, I had a wedding album in which I would pick which pictures I wanted and then Devin would send me a preview before ordering it so that I could make sure it was what I wanted. I sent her the pictures I decided on in October 2023. Over the next few months I sent over five emails requesting a timeline on when I would see my album preview and everything went unanswered. We left multiple voice mails and still got nothing. I received it in the mail on September 25, 2024, almost a year later. I also never received a preview or an apology for the delay. I was incredibly frustrated to open the box to see how small the album was it looked more like a photobook created by Shutterfly than a wedding album created by a photographer. Devin is an incredibly talented photographer, but the lack of communication was incredibly frustrating after the wedding. I also think the lack of apology and follow-through with sending me a preview was unprofessional.
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Darrien Sent on 08/24/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Extremely disappointing
I wish so badly I was able to write a great review, but unfortunately the experience I’ve had with Devin at Love + Theory Co has been extremely disappointing. From one bride to another, I would go a different direction when choosing a wedding photographer for one of the most important days of your life. Devin was very sweet, but the lack of professionalism and communication strongly over shadows anything else. Before the wedding there was zero communication from her, I was never asked for a shot list of photos that were a must for the day of, and had zero communication from her between the engagement session and day of. The day of the wedding went great, so i thought, but after the chaos settled I realized I never even got pictures with my bridesmaid or my daughter.. those seem like pretty important photos you wouldn’t want to miss. Soon after the wedding things quickly went south. I received my sneak peeks that were extremely rushed and bulk edited. There was no consistency in the editing of the photos, some being extremely dark, some being extremely light, and overall just seemed like she didn’t take her time to edit them. I reached out with my concerns to Devin directly and was told she’d call me later that day. She never did, so I reached out again the following day, to which she had her assistant call me and tell me she was going to re-edit the sneak peeks. Never a word from Devin, but I accepted the answer from her assistant and hoped for the best. Over three months went by without me receiving re edited photos or even hearing a word from her. I then emailed and was told I’d have my whole album by the end of the following week. 19 days later, I hadn’t received anything nor was there any communication from Devin or her team. I then emailed AGAIN, a week after I was supposed to receive the photos by, and was given an excuse as to why it wasn’t done the prior week and was told I’d have my album by the end of the day.. once again I didn’t receive the photos. The following day I emailed AGAIN, this time I did receive my album and was told I’d be receiving a call from Devin herself that day. She never called. I emailed again this morning offering a chance to rectify the situation, since the photos still were not fixed from the sneak peeks, but was left with no response. Unfortunately at this point I’m left with photos I’m unhappy with and zero communication from Devin to offer a resolution.-
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+2 photos
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Quality of service
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