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Glam on Location Reviews

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Reviews

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    4.9 out of 5 rating
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Awards

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WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • Kenedie
    Kenedie Sent on 02/25/2026
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    The most prettiest I’ve ever felt!

    My wedding was 02.21.26 & I miss it already. I’ve been in constant contact with Glam on Location since I first booked them and have never gone without a response. I knew about Devon through my fiancé and have been following their work for over a year. Macie was in charge of hair, Hope was in charge of makeup and me, my Bridemaids & stepmom are still talking highly of them! So comfortable to converse with, they executed EVERY look & I heard not one complaint. These girls made my wedding look dreams come true (as a wedding does, we had some hiccups) but Glam on Location was the most relaxing and stress-free part of the day! Will book them again and again! 😭❤️
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    Laura Sent on 07/24/2025
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    Daughter’s wedding

    We hired Glam on Location for my daughter’s wedding for our hair & makeup. We had a total of 12 girls getting services & everyone looked amazing. They were very professional & on time. They answered any questions or concerns we had & offered suggestions. I was a little nervous when only 2 people showed up for such a large group but they actually finished a little early & had time to do any touch ups that were needed. I highly recommend & I would definitely use them again.
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  • Alexandra
    Alexandra Sent on 11/09/2024
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    Absolutely amazing!!!

    I just want to say that Jordan and Alexis were the absolute best yesterday for my best friend’s wedding prep! I have been in numerous weddings and the reaction we all got as we walked down the aisle is anything I’ve ever heard. They did an outstanding job on our makeup, lashes and hair! They were so professional and friendly and knowledgeable. I let them each roll with what they wanted to do, and I was not disappointed! Good job, ladies, and thank you thank you thank you for making us all look stunning!
  • Ani
    Ani M. Sent on 09/30/2024
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    They’re Amazing!

    Jessica and Alex were so incredible and fun. We could not have had our hair and make-up done by two sweeter people. We all looked amazing and so confident in our photos. The pictures online just do not do their services justice! Thank-you SO much Glam on Location! Best experience ever!
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    Meredith Sent on 01/16/2024
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    They are so amazing!

    The team glam has is amazing!

    I highly suggest also doing pre bridal makeup and hair and going to take pictures in your wedding dress before your big day!
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    Stef Sent on 10/15/2021
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    Next level awesomeness!

    I don’t think I could’ve imagined myself as beautiful as Glam On Location made me for my wedding day! Not only did I look amazing but the staff was so kind. My make up artist was so great! When chaos was happening around me while I was trying to get my make up done she kept me calm and distracted.It was an amazing experience and I highly recommend them! When I spoke to all the guests they couldn’t believe how amazing my make up was
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    Molly Sent on 04/11/2020
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    Fantastic!!!

    I couldn’t be happier with the services and professionalism Glam on Location provided for my wedding!! Devon - the owner is just the sweetest and is SO punctual with her responses via email or wedding wire! I even added girls a week before the wedding and it was no big deal to Devon! She is a dream :) I had a destination wedding in Nola coming from FL and was nervous about it all coming together! They were just FABULOUS! And I felt so amazingly beautiful, as did my (10!) girls!! Nicole , Hope , and Sam did the most incredible job on hair and makeup for 10 girls and myself it only 3-4 hours!! Everyone looked absolutely stunning and not once was anyone stressed or pressed for time. They are such an amazing group of girls and clearly love what they do :) I would recommend 1,000% recommend Glam on Location for your wedding or event in a heartbeat! Wish I could do it all over again! ❤️💗🌸 thank you for making me and my girls feel SO Gorgeous and making my day unforgettable 😘!
  • Alexis
    Alexis Sent on 03/17/2020
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    The most AMAZING team!

    WOW! Glam on Location was seriously such an AMAZING decision. Devon and Nicole were literally EVERYTHING. Devon was extremely sweet and responsive to any/all questions and helped me figure out my appointments, organizing my makeup timeline for the day of, and made any/all changes I needed! BUT NICOLE is the real MVP of my wedding. Nicole and I met for the first time to do my trial hair + makeup the same day I was doing my Boudoir shoot and I was so nervous, but she was incredibly sweet and we really bonded. I instantly loved her! She helped me relax and WOW did I FEEL SO BEAUTIFUL. I honestly don’t think I could have worked up the courage to do the shoot without her. Nicole also did my hair + makeup for my rehearsal dinner where I had this vision of early 90’s Cindy Crawford inspo and she NAILED it. She totally understood the vibe I wanted and executed it without me asking for any revisions and I can’t even BEGIN to tell you how many amazing compliments I received that night! Okay, then she did my hair + makeup for the big day where I was a big anxious mess, Nicole gave me breaks when I needed them, held my hand when I needed comfort, gave me encouragement and support - she was SO understanding and such a HUGE comfort to me. Every bride needs a friend like Nicole on their big day! Did I mention that my hair and makeup looked AMAZING too?! I’m from California and I hardly wear makeup so I can feel a little self conscious with a full face on, but Nicole totally understood that and did my hair + makeup SO well that I felt amazing and felt like myself! 100% !! Seriously getting a little emotional thinking about how amazing Nicole was for me that day. Love you lady!!!
  • Haley
    Haley Sent on 03/11/2020
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    Felt like a Princess

    Glam on Location made my bridesmaids and I look beyond incredible. They made me feel super comfortable and did exactly what we all wanted. I wasn't able to do a test run as I am from out of state, but they exceed my expectations!
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    Staci Sent on 03/05/2020
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    Great experience!

    Glam on Location was absolutely wonderful for my wedding day!! They were so responsive, friendly and professional. The hair and makeup services were amazing! They were very prompt and efficient. My friends raved about them!! Thank you!
  • EmilyErvin
    Emily Sent on 02/20/2020
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    Best hair and makeup team a bride can ask for!!

    Booking with Glam on Location was definitely one of the best choices I made for the wedding! Devon was very easy to communicate with and she always responded so fast! I currently live in Austin, TX, so we were having to do all of our planning remotely and they really took the stress off, in terms of hair and makeup! We were able to schedule the trial on the same day as my bridal portraits, which was so convenient! I simply sent some inspiration pictures a few days in advance and they were forwarded to my hair and makeup team! One of the biggest perks is that they come to you! I did not have to worry about timing and travelling! Meghan did such a fantastic job with capturing the natural, yet formal look I was looking for! I was nervous about never having met the artists before, but they make you feel so comfortable and they really know what they are doing! To match my skin tone Meghan mixed several foundations to get the perfect color. The trial went great and we only had to tweak one thing the day of! Same goes for hair! I had Rebekah and she just took the pictures I sent and went for it and it turned out perfect! I could not have imaged a better hair style! The day of, they were both on time and in great moods! We had 7 people (not counting me) for both hair and makeup and they were all done beautifully and in a timely manner. The girls were extra amazing because 3 of those 7 were added on last minute and I am just so thankful that they took the time to glam them up as well, because I know other people would have turned them away helpless. I didn't have to oversee the makeup and hair for my party, because I trusted these girls knew exactly the looks we were going for and they just took off running with great ideas! This was such a relief to me because I am a pretty laid back person, so knowing I could trust them and not stress was such a blessing! I am so thankful for this amazing team and I will treasure and thank them every time I look at any of our amazing pictures!! Ladies, I am eternally grateful and can't wait to see what else y'all do! Y'all are going so far! Love, Emily Duvieilh
  • Salina
    Salina Sent on 02/16/2020
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    Amazing service

    Devon was beyond amazing . Her and her teammate did fabulous jobs on me and my bridesmaids!!! They were so fun to hang out and get ready with !! She was so quick and easy to communicate with and I am so glad I found her to beautify me for my wedding . She even recommended a great videographer that we hired ! So impressed if I could give 10 stars I would !!!
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    Dena Sent on 02/04/2020
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    Makeup and Hair

    I am late in writing this review, my wedding was on April 20, 2019, but I need to express how thankful I am to have Nicole from Glam on Location do my makeup!!! I searched long and hard to find someone I trusted to make me look my best on my wedding day. I even did a trail run before finding working with Glam on location, with a different makeup company in New Orleans, and I looked absolutely horrible! I was in such a panic as a destination bride, thinking I will not find a makeup artist and I will have to do my own makeup (I am not a pro). Nicole is someone I will recommend in a heart beat. She not only did my makeup, she did my aunts makeup and all of my bridesmaids hair and makeup. We are all different shades of complexions and age groups, yet Nicole made each one of us look FABULOUS! Nicole was early to arrive at our hotel, had the BEST personality and energy (made me laugh and feel relaxed the entire time), and was totally professional. Also, Devon, the owner, was always responsive to all my questions I had before I met Nicole. She reassured me many times to not worry, Nicole is AMAZING! Do not hesitate to book with Glam on Location, LLC! Ask For NICOLE, trust me you will not be disappointed. Thank you again Nicole and Devon!!!
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    Mindy Sent on 10/25/2019
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    Wedding Hair/Makeup

    Devon and Nicole were wonderful to work with! They were professional and a lot of fun! We were all very happy with our hair and makeup and received many beautiful compliments! I highly recommend them!
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    Jennifer Sent on 01/11/2019
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    Amazing!!!

    The girls made me feel SO beautiful. I've never felt like such a princess. They were so nice and friendly. I would recommend them a thousand times over!!!! Thank you so much, ladies!!!
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    Marilyn Sent on 12/11/2018
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    Amazing hair and make up!

    These ladies are beyond wonderful! I spoke with Devon when working out the details and she was beyond helpful with planning everything out and keep me informed. I did my trial a month before and had such a great experience! Had my trial and hair and make up done the day of with Nicole and she was open to changing things if i didn't like something or open to my ideas and thoughts. the day of the wedding went beyond smooth. I had 7 girls getting hair done and 5 girls getting make up done besides myself and they came out gorgeous! I was obsessed with their attention to detail, their punctuality and their professionalism! you wont regret booking them!
  • FutureHennigan
    Katie Sent on 10/09/2018
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    After a disaster with my previous makeup artist... I messaged Devon on short notice to see if my date was still available less than 90 days out and she immediately contacted me to get me scheduled! Nicole ended up being my hair and makeup artist and I LOVE HER! She was amazing during my trial and on the big day - she is so sweet and kept me calm all day! My hair and makeup stayed all.night.long! My bridesmaids all loved Nicole and Ashley as well. They are true professionals and come with every piece of equipment and tool you could possibly imagine. Definitely recommend them to any brides!
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    Kayli Sent on 07/17/2018
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    Seriously amazing!! From the initial phone call to book to our wedding day, everything was smooth and executed wonderfully. Devon and Ashley were great and professional! We finished hair and makeup 30 minutes!! Our girls were flawless.
  • Ashli
    Ashli Sent on 04/29/2018
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    All of my bridesmaids + my mother + myself used GOL for hair and makeup for my wedding. Devon was always responsive and willing to answer any and all of my pre-wedding questions. Nicole did our hair, Meghan did our makeup and we ABSOLUTELY loved both of them! Both girls are incredibly talented, super sweet, made sure we felt (and looked!) beautiful and were overall a joy to work with. I must add as well, Meghan is the brow QUEEN and Nicole works magic behind the chair. Of course each of us loved our whole look and it wore well throughout the day of the wedding. I would absolutely recommend GOL for your next event, or the next time just want to look fabulous! Thank you ladies so much for making my wedding day stress free, knowing me and all my ladies were glammed and gorgeous!
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    Alexandra Sent on 04/28/2018
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    Devon and her team were so easy to contact and communicate with. They arrived on time with all their supplies and we were so impressed with our hair and makeup. I can honestly say I never felt so glamorous in my whole life. we really enjoyed being made up and pampered for a day and everyone just looked gorgeous for the wedding. Thank you for everything and I need to find something else to be all done up for. Youguys are the best! Love,

    Gabrielle Lemoine
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    Jennifer Sent on 04/27/2018
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    I have had the opportunity to work with Glam on location a few times and I am blown away by their professionalism. Its hard to find a team that is good at both hair and Makeup but they have specialists for both. I have been in the cosmetics industry for 18 years and feel very confident in this team. If you have a large wedding party or have limited time to get ready you really must choose GOL because I can ensure you nothing will go wrong when you book with them! Devon and her team are also very sanitary. I find many makeup artists these days are not and that really stands out to me. I look forward to working with this team again!
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    Susan Sent on 04/16/2018
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    We were coming in from Michigan and really weren't sure of who to hire for hair and makeup. I did as much research as possible and decided to go with Louisiana On Location Brides. What a great choice.
    We had the pleasure of working with Devon last week and what a joy it was. She was very professional and really put us all at ease. As the mother of the bride I was worried that she might have a bit more trouble with my makeup but I can honestly say, I looked fabulous even for someone over 55. If you are considering having someone do your hair and makeup for any occasion, this is the company to hire. I can't thank you enough Devon!
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    Ashley Sent on 03/28/2018
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    The amazing team of artists made my wedding even more beautiful than I could imagine! Friendly, professional, and talented leaving me beyond satisfied with the entire experience. I definitely recommend entrusting them with your special day.
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    Ashley Sent on 03/28/2018
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    AWESOME AWESOME!! This team is amazing. The effort that they put into each and every person in your bridal party is fabulous! They stayed on time and me and my girls looked fabulous
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    Rebekah Sent on 03/21/2018
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    So, I'm an "out of town" bride living in Dallas but we got married in New Orleans. Devon was AMAZING with communicating with me via email or phone call on every detail and answered all of my 1,000 questions so quickly and thoroughly. Being extremely OCD and a nervous wreck on my wedding day, Devon and her team made our day SO SPECIAL *happy tears* they were on time and had everything set up so perfectly and professionally. Each girl had there hair and makeup done in a timely manner and everyone was ready on time! We were all made to feel like a princess which not only made the experience wonderful for me.. but also for each of my girls. Some had a specific hair style or makeup style that they wanted and the team did exactly what they asked for.. All of us looked and felt absolutely GORGEOUS!!! The best part was we were all together.. We didn't have to go to a salon where everyone was separated and then worry about time and when we had to leave.. so the best part was THEY CAME TO US! we all got to be together and it was so fun to enjoy the day with no stress. Thank you so much for making us all feel like royalty!!
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    Laura Sent on 01/16/2018
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    Devon and her team were great! I live in El Paso, Texas and had to make all my arrangements remotely. Devon answered all my texts and emails in a timely manner. She arrived on time and left on time on the day of the wedding. LOLB listened to everyone's requests and did a great job doing hair and makeup for different tastes. All my wedding party were happy with their hair. I have one sister that wanted and extra high up-do and they very discretely asked me if it was ok and I said yes. I appreciated their tact. My sister got the up-do she wanted and I was happy to see her feel beautiful. My mother-in-law asked for makeup but she was afraid she was going to get something too over the top. My mother-in-law looked beautiful! She looked made up but not too extreme and she loved her makeup and hair too. My makeup came out great. It lasted the whole day even through a several tears. I was very happy with the service we received and would recommend Louisiana on Location Brides to everyone!

    Glam on Location's reply:

    How sweet Laura!! It was our honor to be a part of your special day day! Your family was so charming & we wish you nothing but love & happiness! Congratulations!
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    Melissa Sent on 11/28/2017
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    Devon is AHMAZING and Nicole did wonders on our hair! Everyone in my bridal party was very impressed by how perfect their hair and makeup were and it definitely showed in our wedding pictures! Devon did a great job listening to exactly what I wanted and executed it flawlessly. Not to mention, she and Nicole have a great attitude and demeanor that made everyone feel so comfortable with her. She also had great communication with me throughout the whole process, and she was so professional even though I know I probably was annoying when I would text her about what I wanted for my makeup! I would highly recommend her to anyone wanting to look fabulous for their wedding or any event! Can I give 1000 stars?
  • Hailey
    Hailey Sent on 10/18/2017
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    Devon was sweet and very responsive. My hair and makeup was better than I imagined. Cori did our hair and was amazing! The makeup artist was just as great I couldn't have asked for a better team for my wedding day.
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    Dixielee Sent on 09/28/2017
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    Wonderful service, very professional.
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    Cori Sent on 09/28/2017
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    She is absolutely amazing! Could not ask for a better person to make your day complete!
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    Brittany Sent on 09/27/2017
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    I have had my hair and make up done with them a few times, every time has been perfect for the event that I've been attending. Everyone commented how great I looked and I felt the prettiest I've ever felt! Not only that but they are the sweetest & very professional! I will never go with anyone else & I will always recommend to any of my girls for their events and weddings.
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    Brigette Sent on 09/26/2017
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    I was so pleased with how all the make up and hair turned out! The girls were very professional and accommodating! They made our day very special and we will surely use them again in the future!!
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    Ashley Sent on 09/25/2017
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    Absolutely amazing work! Devon is the sweetest and extremely responsive! I will definitely be a return client and I recommend all my friends and family!
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    Patricia Sent on 09/25/2017
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    Devon was so friendly and very responsive to any questions I had. The girls were very professional and did an exceptional job on the entire wedding party! I would highly recommend!
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    Chelsea Sent on 07/29/2017
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    All the girls are super sweet! They all do amazing work! Highly recommended them!
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    Alexis Sent on 07/16/2017
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    Devon and Nicole did a wonderful job on hair and makeup for myself (bride), my 6 bridesmaids, my mom and mother in law! We had a time crunch and they got everyone done on time!

    They are both so nice, easy to talk to and down to earth!

    Their prices were reasonable and the makeup lasted through all the wedding crying! After crying, sweating from dancing and being in the Louisiana summer heat, my makeup still looked flawless!

    Thank you ladies!
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    Shelby Sent on 06/27/2017
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    I don't even know where to start because these ladies were so wonderful from the very beginning. Firstly, BOOK EARLY as possible. They book up fast!!! I'm from Arizona so you can IMAGINE the anxiety of having hair & makeup done in another state for your wedding day by people you don't even know. I couldn't do a trial due to only being in New Orleans for a few days. I thought, this is going to be a disaster!! Devon answered EVERY email (unlike other vendors) for months leading up to my date very professionally with all of my annoying questions (lol) They finished all 10 of us as promised in a timely manner & we all looked absolutely beautiful. They were so patient, sweet & kind & I could NOT have been happier. I also took advantage of the ceremony package because my wedding was in June & in New Orleans it is SO humid so Devon & Nicole stayed to do touch ups until 8pm. Trust me, you don't think you need it until you are dancing your life away. Haha! I genuinely can't thank you ladies enough!!
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    Jo Sent on 06/17/2017
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    I can not say enough about how pleased I was with my bridal hair and make-up. The experience in and of itself of having myself done up was memorable, which says something. My bridesmaids also loved their hair and make up. Done on time, done beautifully, and done to last the Louisiana heat! <3 promise you won't be disappointed! Id give ten stars if I could!
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    Dakota Sent on 06/14/2017
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    I love love love this vendor. I could not have picked better people to help me get ready for my special day. They are everything you want; they work as a team, pay attention to every little detail, and took their time. I highly recommend their professsional team.
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    Francisco Sent on 06/14/2017
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    Everything went great! Very knowledgeable and provided me with my needs! Very much recommended! Great job Devon and Nicole!
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    Stephanie Sent on 05/06/2017
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    Devon and Nicole were amazing. They were on time and very personable. Their attention to detail really made the day more special!
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    Danielle Sent on 04/28/2017
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    Such a wonderful experience! We booked these ladies over a year ago & they were so responsive to every email. We looked absolutely flawless the day of my wedding & couldn't have asked for a better team. Thank you LA on Location Brides!
  • Cassy
    Cassy Sent on 01/28/2025
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    Beautiful Hair and Makeup with some Lessons Learned

    I had a large group of women getting hair and makeup done for our wedding – 12 for hair and 9 for makeup. Every single one of them looked absolutely stunning! The team did an incredible job making everyone feel beautiful, and I personally loved my makeup. Their pricing was also very reasonable, which was a huge plus.

    That said, I do wish I had a better experience with my hair. I had envisioned big Hollywood waves for my wedding day, and while I got that look initially, it fell flat almost immediately. Given the humidity, dancing, and the long day, I now realize that this style wasn’t the most practical. I wish the team had guided me toward a different style, like a half-up look, which might have held up better.

    When we came to New Orleans a few months before the wedding, I reached out to ask about doing a trial for hair and makeup. Unfortunately, they don’t typically offer trials, especially since they mostly work with destination brides. While they did say they could try to schedule a trial closer to the wedding date to align with the same artist, I wish there had been more flexibility with this policy. For me, it wasn’t as much about working with the same stylist as it was about testing the style and having a conversation about what would work best. Without that trial, we didn’t have time on the wedding day to talk through adjustments or troubleshoot, which added to my disappointment about my hair.

    That said, the overall results were still stunning. Everyone’s hair and makeup looked amazing, and I appreciate the effort the team put into such a large group. If you’re considering booking them, I’d recommend being very specific about what you want and maybe even pushing for a trial if that’s important to you.
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    Brittany Sent on 11/14/2024
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    11/9 wedding

    I booked with Glam On Location a year in advance for my wedding day services. However, one month before the wedding, I was informed of the artist assigned for my bridal hair and makeup. I scheduled a trial session, paying $100 for the hair trial and another $100 for the makeup trial. The location was an hour and a half away from the New Orleans area, which seemed highly inconvenient, especially for a company claiming to have artists throughout the region. I expected they would assign someone closer to my home or venue.

    I requested a full glam bridal look, but my trial experience was very disappointing. I left feeling insecure and anxious about my wedding day. The contract stipulated that switching artists was not an option, regardless of dissatisfaction. This lack of flexibility left me feeling trapped, particularly since I had communicated my expectations for a full glam look well in advance. Unfortunately, the result was far from what I envisioned. Despite their claims that they could recreate any look showcased on their social media, this proved untrue. My hair was styled in tight Shirley Temple curls when I had asked for Hollywood waves, and my makeup was subtle and colorless, a stark contrast to the full glam I requested.

    Due to this experience, I had to find and book another artist last minute, incurring unexpected additional costs. As I also had to still pay for my bridal hair and makeup from Glam which was $175 each plus the trial I did.

    On the day of the wedding, Glam On Location sent three artists to handle hair and makeup for my bridesmaids and a few family members, totaling 15 people. They were scheduled from 7 a.m. to 1 p.m. Sam and Paula handled makeup, and my bridesmaids were satisfied with their work. However, Chelsea, who did the hairstyling, seemed rushed and displayed an unprofessional attitude. Despite being scheduled until 1 p.m., Chelsea finished by 11 a.m. and began touch-ups, appearing eager to leave early. Some bridesmaids wanted their hairstyles adjusted, as they were not happy with the initial results. With ample time remaining, Chelsea’s reluctance to make changes was frustrating. At one point, she made a rude comment to one of my friends, saying, “Well, sorry your hair isn’t as thick as the other blondes,” despite my friend’s hair not being thin at all.

    Given that each bridesmaid paid $236 for hair and makeup, the rushed approach and attempts to leave early were unacceptable. Sam and Chelsea left earlier than 1 pm. Paula was the only artist to stay till 1 pm and even stayed later to help with last minute touch ups.

    The photos of my trial vs day of makeup with the outside artist were drastically different and telling of what I wanted from glam on location but did not receive.

    In conclusion, be cautious when booking with Glam On Location. You may not get the artist whose work is highlighted on their social media. Only finding out who will handle your bridal look a month before the wedding can be nerve-wracking, and there’s a risk of being unsatisfied without the option to switch artists.

    Glam on Location's reply:

    Hi Brittany,

    I have tried contacting you through a phone call to address your concerns because your experience was really weighing on my heart. Unfortunately, you were extremely adamant on refusing to speak to me at any point so unfortunately, here we are.

    I sincerely apologize that you didn’t have a good experience at your trial. We were unaware that you weren’t pleased because I was never contacted once by you with any concerns after your trial or before your wedding. Once you were completed with your trial, you told your artist that all you preferred was a lighter & pinker lip. Ultimately, you went a different direction but we were completely blindsided by there being an issue because you still wanted the artist there for your wedding day and communicated with her that you liked her work. I sent you a confirmation email 2 weeks prior to your wedding and you confirmed all was set and good to go. Again, at no point in our communication did I realize that there was an issue because this was not communicated to me, once. I can ensure you that if I knew there was any concern, I would have bent over backwards to make sure you were 1000% happy going into your big day because that’s genuinely so important to me. I have been in business for a decade with thousands of brides and not once have I had a bride reach out with concerns, and I left the situation unsettled and not in the brides favor.

    Our contract does contain some legal jargon for us to be protected. However, I want to be clear that our contract does not, nor has ever, stated that you are stuck with the artist who does your trial even if you are unhappy. Our contract is simply a legal document to hold us accountable for the services requested, but our job is to make our brides feel beautiful on the biggest day of their lives. It’s rare that a bride doesn’t want to switch or change a few things after the trial. I take it very serious if a bride is uneasy and the absolute last thing I would want is for a bride to feel “trapped” in her contract and this is the first time I’m hearing this in my career so I do apologize if you felt that way. I did see a photo of your hair at the trial and I did think your waves were absolutely stunning. However, I totally understand if it didnt meet your standards and that’s totally valid.

    While the artists do work off of strict timelines trying to achieve the ready time, no one should ever feel rushed and we sincerely apologize if anyone did feel that way. If we do run behind in any way, it can affect your entire day so we do strive to meet that ready time (especially with big parties) but again, no one should ever feel rushed. We strive to set you up for success, but there is definitely a line between moving with a sense of urgency and rushing. The absolute last thing we would want to do is offend anyone in anyway so we definitely value your feedback.

    All 3 artists on your wedding (and trial) have work displayed all over our social media including our feed, stories and mentions.
    They have been on the team for years with hundreds of weddings under their belt. The hairstylist on your wedding was also my first hairstylist that I hired for the company 10 years ago.

    Ultimately, it seems like everyone was happy with their hair and makeup on the wedding day and I appreciate you sharing that. I did try contacting you several times after you shared your feedback to make things right and you declined. We truly do put our heart and souls into our craft and service so I sincerely do apologize if we fell short in any way with you. I stand by the fact if I had any idea that you were this uneasy going into your big day, that I would have made it right no matter what lengths it meant. You were truly such an easy bride to work with so it’s very heartbreaking that I didn’t have the opportunity to make things right with you at any point. You and your bridesmaids look absolutely beautiful in your photos and I hope that you had the most magical day that you cherish forever. I wish you nothing but the best and Congratulations. Xoxo -Devon
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