Long's Bridal and Alterations Reviews
View more informationReviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
62 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
62
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Melissa K. Sent on 02/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Alterations
I cannot recommend Long's Bridals and Alterations highly enough for their exceptional work on my wedding dress. From the moment I stepped into the shop, I was greeted with warmth and professionalism. Their expertise and attention to detail were evident in every stitch. The alterations made to my dress were flawless. They understood exactly what I needed and executed it beautifully. Their suggestions were very helpful, and the final result was a dress that looked as though it was made just for me. What really stood out was their efficiency and punctuality. Despite a tight timeline, they delivered my dress on schedule, giving me peace of mind during a typically stressful period. The care and precision they put into the work was top notch. If you're looking for top-notch bridal alterations, Long's Bridals and Alterations is the place to go. They turned my wedding dress into a masterpiece, and I felt absolutely stunning on my big day, thanks to their amazing work.I cannot recommend Long's Bridals and Alterations highly enough for their exceptional work on my wedding dress. From the moment I stepped into the shop, I was greeted with warmth and professionalism. Their expertise and attention to detail were evident in every stitch. The alterations made to my dress were flawless. They understood exactly what I needed and executed it beautifully. Their suggestions were very helpful, and the final result was a dress that looked as though it was made just for me. What really stood out was their efficiency and punctuality. Despite a tight timeline, they delivered my dress on schedule, giving me peace of mind during a typically stressful period. The care and precision they put into the work was top notch. If you're looking for top-notch bridal alterations, Long's Bridals and Alterations is the place to go. They turned my wedding dress into a masterpiece, and I felt absolutely stunning on my big day, thanks to their amazing work. -
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Taylor M. Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing alterations !
Gwen was amazing to work with ! I had a mermaid style wedding gown and I needed it taken in to get a more form fitting look. The dress came out perfect and fit like a glove !! I was so happy with the alterations ! I also got a lot of compliments on how gorgeous the bustling looked ! Thank you longs bridal !!Gwen was amazing to work with ! I had a mermaid style wedding gown and I needed it taken in to get a more form fitting look. The dress came out perfect and fit like a glove !! I was so happy with the alterations ! I also got a lot of compliments on how gorgeous the bustling looked ! Thank you longs bridal !! -
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Jenny Sent on 11/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My best friend and I went into this shop just to get a quote on alterations for my wedding dress. She'd used them for her wedding dress a few years back. I live 2 hours away and was just in town to pick up my dress from my brother's house and they took me in for a fitting without an appt on the spot. Talk about lucky! Gwen and Jenny were amazing! So friendly, personable and professional!My best friend and I went into this shop just to get a quote on alterations for my wedding dress. She'd used them for her wedding dress a few years back. I live 2 hours away and was just in town to pick up my dress from my brother's house and they took me in for a fitting without an appt on the spot. Talk about lucky! Gwen and Jenny were amazing! So friendly, personable and professional! -
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Amy Sent on 12/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Worked magic on a difficult hem!
Very nice experience with Gwen and Long’s Bridal and alterations. My sister had a dress with a very difficult hem that was intricate and I was so worried it couldn’t be done, Long’s was able to make it happen and it really looked beautiful!! She also took care of the minimal alterations I needed for my dress and did my bustle. My dress fit me perfectly!! Thank you Gwen!!Very nice experience with Gwen and Long’s Bridal and alterations. My sister had a dress with a very difficult hem that was intricate and I was so worried it couldn’t be done, Long’s was able to make it happen and it really looked beautiful!! She also took care of the minimal alterations I needed for my dress and did my bustle. My dress fit me perfectly!! Thank you Gwen!! -
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Jamie Sent on 10/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Dress Alterations
I had bought my dress at an outlet so it needed a lot of alterations. Long’s Bridal made it look amazing with very low fuss.I had bought my dress at an outlet so it needed a lot of alterations. Long’s Bridal made it look amazing with very low fuss. -
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Michele Sent on 05/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would highly recommend Long's. The service was excellent. They were very patient with my mom, sister, and my niece when educating them on how to carefully bustle my wedding dress train, allowing us to practice over and over again. The bustle they made for my multi-layered tulle dress is absolutely beautiful. They were also very helpful in educating me on how to properly get in and out of my dress which requires a hoop skirt/ petticoat without ruining my hair and makeup.I would highly recommend Long's. The service was excellent. They were very patient with my mom, sister, and my niece when educating them on how to carefully bustle my wedding dress train, allowing us to practice over and over again. The bustle they made for my multi-layered tulle dress is absolutely beautiful. They were also very helpful in educating me on how to properly get in and out of my dress which requires a hoop skirt/ petticoat without ruining my hair and makeup. -
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Brandy Sent on 10/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They took my dress that another alterations place messed up and fixed it! Fast service and great work! They also did my bridesmaids dresses and did an awesome job on theirs too!They took my dress that another alterations place messed up and fixed it! Fast service and great work! They also did my bridesmaids dresses and did an awesome job on theirs too! -
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Kaela Sent on 02/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so pleased with the work done by Longs Bridal on my wedding dress. I went in with a big idea in my mind and they completely delivered! I wanted an entire layer of tulle added to the skirt meaning they had to take apart the entire dress and put it back together including all of the intricate beading and sparkles...but they did it and it's perfect!! They also added cups, fixed the modesty panel, and made a few other small changes to make my dress absolutely perfect and for a great price. It looked beautiful on my wedding day and I cannot thank them enough for all they did. They worked quickly and professionally and I would not hesitate to recommend them to any bride. Thank you Longs Bridal!I am so pleased with the work done by Longs Bridal on my wedding dress. I went in with a big idea in my mind and they completely delivered! I wanted an entire layer of tulle added to the skirt meaning they had to take apart the entire dress and put it back together including all of the intricate beading and sparkles...but they did it and it's perfect!! They also added cups, fixed the modesty panel, and made a few other small changes to make my dress absolutely perfect and for a great price. It looked beautiful on my wedding day and I cannot thank them enough for all they did. They worked quickly and professionally and I would not hesitate to recommend them to any bride. Thank you Longs Bridal! -
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Chelsea Sent on 11/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply put - my interaction with Long's Bridal and Alterations was absolutely perfect. My wedding dress was fairly intricate - lace, beading, you name it! I knew I needed to find a talented alterations specialist to work with. I looked online for highest rated alterations stores in Orlando which led me to Long's - and those reviews are more than accurate. Not only did Gwen and Jenny adjust my wedding dress perfectly, they also provided helpful suggestions for my dress and bustle that made it even more beautiful. They are both so kind, professional, and extremely accommodating with scheduling. They took excellent care of myself, as well as my mother and other members of our bridal party. I will definitely be returning to use their services again, and I highly recommend any bride to reach out to Long's Bridal for their alterations.Simply put - my interaction with Long's Bridal and Alterations was absolutely perfect. My wedding dress was fairly intricate - lace, beading, you name it! I knew I needed to find a talented alterations specialist to work with. I looked online for highest rated alterations stores in Orlando which led me to Long's - and those reviews are more than accurate. Not only did Gwen and Jenny adjust my wedding dress perfectly, they also provided helpful suggestions for my dress and bustle that made it even more beautiful. They are both so kind, professional, and extremely accommodating with scheduling. They took excellent care of myself, as well as my mother and other members of our bridal party. I will definitely be returning to use their services again, and I highly recommend any bride to reach out to Long's Bridal for their alterations. -
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Jennifer Sent on 12/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to Long's Bridal and Alterations after the store I purchased my wedding dress from closed unexpectedly. Luckily I had received my dress, but I desperately needed help with making sure that it was fitting for my very special wedding ceremony day. Luckily the talented team at Long's Bridal and Alterations worked their magic within the 2 months I had to get my multi layer chiffon dress in a beautiful state for my shorter curvy frame.I went to Long's Bridal and Alterations after the store I purchased my wedding dress from closed unexpectedly. Luckily I had received my dress, but I desperately needed help with making sure that it was fitting for my very special wedding ceremony day. Luckily the talented team at Long's Bridal and Alterations worked their magic within the 2 months I had to get my multi layer chiffon dress in a beautiful state for my shorter curvy frame. -
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Lindsey Sent on 12/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used Longs to alter my wedding dress. They had very fast turn around times, and they genuinely cared about me as a customer. The customer service was phenomenal, and the staff was very friendly. It was a bit pricier than I would have hoped, but the quality was superb. My dress was a delicate material, and they really knew how to work with the restrictions. I would recommend them to anyone who has a little extra cash to spend and wants that perfect quality.I used Longs to alter my wedding dress. They had very fast turn around times, and they genuinely cared about me as a customer. The customer service was phenomenal, and the staff was very friendly. It was a bit pricier than I would have hoped, but the quality was superb. My dress was a delicate material, and they really knew how to work with the restrictions. I would recommend them to anyone who has a little extra cash to spend and wants that perfect quality. -
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Erin Sent on 10/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I both go our wedding dress and suit hemmed here for our wedding. They are amazing and did an awesome job! The bustle on my dress was so elegantly done that the dress looked just as beautiful when it was bustled. 5 star service! Highly recommend!My husband and I both go our wedding dress and suit hemmed here for our wedding. They are amazing and did an awesome job! The bustle on my dress was so elegantly done that the dress looked just as beautiful when it was bustled. 5 star service! Highly recommend! -
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Courtney Sent on 08/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't be more pleased the outcome of my bridal alterations, quality & level of service and overall experience. My dress turned out absolutely perfect and worth every penny. Jenny and Gwen made me feel so special and were as sweet as can be. Such a wonderful experience for myself and my family. Highly recommend!I couldn't be more pleased the outcome of my bridal alterations, quality & level of service and overall experience. My dress turned out absolutely perfect and worth every penny. Jenny and Gwen made me feel so special and were as sweet as can be. Such a wonderful experience for myself and my family. Highly recommend! -
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Yazmin Sent on 06/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This lady's were amazing did exactly what I wanted for my wedding dress.. They were patience, timely and so sweet. They made me feel very welcomed. What a great job they did!!!!This lady's were amazing did exactly what I wanted for my wedding dress.. They were patience, timely and so sweet. They made me feel very welcomed. What a great job they did!!!! -
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Sheneal Sent on 11/24/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I've been going to Long's Bridal for many years. Over 8 to be exact. I've always taken personal items to be altered or fixed and I've always walked away happy!! 2016 was my year to finally discuss weddings and dresses. Knowing Gwen for so long we had always discussed the day I will finally marry!! Obviously, I went dress shopping back home with my moms and bought my very expensive dress to Gwen for alterations. I was super nervous as the dress had lost of ruffles and a very big train. I don't know why I was nervous because Gwen and Jenn did such an amazing job and you couldn't even tell the dress had been altered. I mean it was perfect! It for me like a glove and I was so PLEASED at how glamorous I looked! I've trusted her for years and I will always trust her as she is the best!! Ps. I've recommended others (Alisha, Amirah) and they both love her as well!! 10 stars!!!I've been going to Long's Bridal for many years. Over 8 to be exact. I've always taken personal items to be altered or fixed and I've always walked away happy!! 2016 was my year to finally discuss weddings and dresses. Knowing Gwen for so long we had always discussed the day I will finally marry!! Obviously, I went dress shopping back home with my moms and bought my very expensive dress to Gwen for alterations. I was super nervous as the dress had lost of ruffles and a very big train. I don't know why I was nervous because Gwen and Jenn did such an amazing job and you couldn't even tell the dress had been altered. I mean it was perfect! It for me like a glove and I was so PLEASED at how glamorous I looked! I've trusted her for years and I will always trust her as she is the best!! Ps. I've recommended others (Alisha, Amirah) and they both love her as well!! 10 stars!!! -
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Tianyu Sent on 10/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I have been going to Jennie and Gwen for many years for our alterations. I bought my dress from another vendor brought it to them specifically to have it busteled and altered. Thank God I did that because they were so helpful with my whole alteration process. Flexible schedule and extremely welcoming. Great customer service and highly recommended. They also helped me with my family's alterations for their wedding attires and dry cleaning for the wedding dress as well! Thank you so much for everything Jennie and Gwen. :)My husband and I have been going to Jennie and Gwen for many years for our alterations. I bought my dress from another vendor brought it to them specifically to have it busteled and altered. Thank God I did that because they were so helpful with my whole alteration process. Flexible schedule and extremely welcoming. Great customer service and highly recommended. They also helped me with my family's alterations for their wedding attires and dry cleaning for the wedding dress as well! Thank you so much for everything Jennie and Gwen. :) -
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User2496549 Sent on 01/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Long's Bridal was AMAZING! I was nervous to leave my wedding dress anywhere and they made me feel so comfortable! Not only did they do an amazing job, they are some of the sweetest people ever! Gwen is absolutely amazing and very talented at her job. My dress had tons of beading and she made it look absolutely amazing. It fit perfectly and she even showed my bridesmaid step by step how to help me get into the dress and bustle he bottom. I highly recommend Long's to anyone needing alterations!Long's Bridal was AMAZING! I was nervous to leave my wedding dress anywhere and they made me feel so comfortable! Not only did they do an amazing job, they are some of the sweetest people ever! Gwen is absolutely amazing and very talented at her job. My dress had tons of beading and she made it look absolutely amazing. It fit perfectly and she even showed my bridesmaid step by step how to help me get into the dress and bustle he bottom. I highly recommend Long's to anyone needing alterations! -
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User2574074 Sent on 04/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The ladies at Long's Bridal were fabulous! They were very helpful and kind when I had to go to my first fitting alone. When I came back to pick up my dress it fit me like a glove! I could not believe how perfectly it fit! The shop itself is also very pretty and welcoming. I drove about 30 minutes for this alteration spot, even though there were about 4 bridal alteration shops within a 5 mile radius from me.The ladies at Long's Bridal were fabulous! They were very helpful and kind when I had to go to my first fitting alone. When I came back to pick up my dress it fit me like a glove! I could not believe how perfectly it fit! The shop itself is also very pretty and welcoming. I drove about 30 minutes for this alteration spot, even though there were about 4 bridal alteration shops within a 5 mile radius from me. -
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Traci Sent on 02/24/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All the girls at Long's Bridal were so amazing!! All just the sweetest and most helpful and fun (and prettiest-not going to lie! ) people I could of asked for! I just want to go hang out with them even though my wedding is over!! But most importantly- there work on my dress and the added belt last minute was absoluty perfect!! I wish I could put a picture of it on here to show you. People are still talking how it looked my dress was made for me- and thats because of what they did! And they really had to do alot of work on it...but it was perfect!!! I am going to tell every person I know or hear talking about getting married about them.. and send them right there way!!! Thank you guys for everything and making our day perfect!All the girls at Long's Bridal were so amazing!! All just the sweetest and most helpful and fun (and prettiest-not going to lie! ) people I could of asked for! I just want to go hang out with them even though my wedding is over!! But most importantly- there work on my dress and the added belt last minute was absoluty perfect!! I wish I could put a picture of it on here to show you. People are still talking how it looked my dress was made for me- and thats because of what they did! And they really had to do alot of work on it...but it was perfect!!! I am going to tell every person I know or hear talking about getting married about them.. and send them right there way!!! Thank you guys for everything and making our day perfect! -
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Laura Sent on 04/29/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the best experience at Long's Bridal and Alterations! Everyone who works there is dedicated to the customers, and to their craft. The shop itself is beautiful and yet small enough to be personal. I visited several other dress shops prior to arriving at Long's Bridal, but I still didn't know what I wanted. We looked around a bit, and I saw a dress that was kind of puffy at the bottom which isn't at all what I was thinking, but I liked the bodice part and decided to just try it on. The moment I put it on, I knew it was what I wanted! Until that point, I did not think I would have that "aha" moment that so many brides describe. Jenny was so helpful and let me keep the dress on (quite a while) while I walked around the store. I simply did not want to take it off! Even though I knew it was "the one," I needed to think for a week and said I would return. I visited other shops and yet all I could think about was the dress I had found at Long's, so I went back and got it! It was absolutely beautiful; fitted, and yet tasteful. The order process was easy, and the price point was hundreds lower than I was expecting to spend which made room for me to purchase a beautiful veil with a thin line of crystals at the edge. I'm grateful to Long's for having a wonderful inventory that was not overwhelming, an inviting atmosphere, and a friendly staff. They even kept my dress at the store for months because I had nowhere to keep it. It was there, safe and sound! They only had to make some slight alterations a few weeks before the wedding, and it fit perfectly. I highly recommend making Long's Bridal and Alterations part of your wedding dress shopping experience!I had the best experience at Long's Bridal and Alterations! Everyone who works there is dedicated to the customers, and to their craft. The shop itself is beautiful and yet small enough to be personal. I visited several other dress shops prior to arriving at Long's Bridal, but I still didn't know what I wanted. We looked around a bit, and I saw a dress that was kind of puffy at the bottom which isn't at all what I was thinking, but I liked the bodice part and decided to just try it on. The moment I put it on, I knew it was what I wanted! Until that point, I did not think I would have that "aha" moment that so many brides describe. Jenny was so helpful and let me keep the dress on (quite a while) while I walked around the store. I simply did not want to take it off! Even though I knew it was "the one," I needed to think for a week and said I would return. I visited other shops and yet all I could think about was the dress I had found at Long's, so I went back and got it! It was absolutely beautiful; fitted, and yet tasteful. The order process was easy, and the price point was hundreds lower than I was expecting to spend which made room for me to purchase a beautiful veil with a thin line of crystals at the edge. I'm grateful to Long's for having a wonderful inventory that was not overwhelming, an inviting atmosphere, and a friendly staff. They even kept my dress at the store for months because I had nowhere to keep it. It was there, safe and sound! They only had to make some slight alterations a few weeks before the wedding, and it fit perfectly. I highly recommend making Long's Bridal and Alterations part of your wedding dress shopping experience! -
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User2440063 Sent on 11/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Long's saved the day. After a really bad experience at a different bridal shop and receiving a dress a whole size too small, they graciously greeted me with open arms and assured me that they could fix and mend the dress so that it would be perfect on wedding day. The corset back they put into the dress was absolutely beautifully done and made the dress stunning. I was very nervous to make such a dramatic change to the dress, but in the end I could not have been happier. Such a wonderful place to do business with. Definitely recommend. The shop is beautiful.Long's saved the day. After a really bad experience at a different bridal shop and receiving a dress a whole size too small, they graciously greeted me with open arms and assured me that they could fix and mend the dress so that it would be perfect on wedding day. The corset back they put into the dress was absolutely beautifully done and made the dress stunning. I was very nervous to make such a dramatic change to the dress, but in the end I could not have been happier. Such a wonderful place to do business with. Definitely recommend. The shop is beautiful. -
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Yamilee Sent on 11/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I brought my wedding dress to Long' s bridal about a month before my wedding. I first walked in there just looking for a sash. Then I met Gwen and read her reviews online and decided to get my dress altered there, even though I bought it elsewhere. Both ladies were complete sweethearts! They are professional and flexible. My dress fit perfectly and looked beautiful!!
I know exactly where to go for any alterations I may need.
I brought my wedding dress to Long' s bridal about a month before my wedding. I first walked in there just looking for a sash. Then I met Gwen and read her reviews online and decided to get my dress altered there, even though I bought it elsewhere. Both ladies were complete sweethearts! They are professional and flexible. My dress fit perfectly and looked beautiful!!
I know exactly where to go for any alterations I may need.
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Alyssa Sent on 02/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't have been more happy with the alterations to my bridal gown. It is a satin gown with chiffon overlay that I was sure would be a pain to have hemmed but they did AMAZING!!! The fit is perfect and the bustle is beautiful! Everyone there was so nice and worked around my schedule. I will definitely be using Long's Bridal for any of my future alteration needs.I couldn't have been more happy with the alterations to my bridal gown. It is a satin gown with chiffon overlay that I was sure would be a pain to have hemmed but they did AMAZING!!! The fit is perfect and the bustle is beautiful! Everyone there was so nice and worked around my schedule. I will definitely be using Long's Bridal for any of my future alteration needs. -
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Laura A. Sent on 03/31/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Long's Bridal did all of my dress alterations, altered my mom's dress, and steamed all of my bridesmaids' dresses. I was extremely pleased with the quality of their alterations, and their level of service. My mom and bridesmaids weren't able to come to my final dress fitting (when I picked up the dress), so they took a video on my phone explaining how to bustle the dress. The video was extremely helpful on the day of the wedding!
Long's Bridal did all of my dress alterations, altered my mom's dress, and steamed all of my bridesmaids' dresses. I was extremely pleased with the quality of their alterations, and their level of service. My mom and bridesmaids weren't able to come to my final dress fitting (when I picked up the dress), so they took a video on my phone explaining how to bustle the dress. The video was extremely helpful on the day of the wedding!
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User2277540 Sent on 08/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding would not have happened without these wonderful people. My wedding dress was ordered in the wrong size, so it was already too small. Add in some weight gain, and there was no way the back of my dress would close. I was referred to Long's from my soon-to-be sister in law who also had her dress altered here (7 layers of tulle, which they hemmed perfectly!) Gwen came to my rescue. She was able to add more fabric to the back, and hand sewed all of the lace and bead wMy wedding would not have happened without these wonderful people. My wedding dress was ordered in the wrong size, so it was already too small. Add in some weight gain, and there was no way the back of my dress would close. I was referred to Long's from my soon-to-be sister in law who also had her dress altered here (7 layers of tulle, which they hemmed perfectly!) Gwen came to my rescue. She was able to add more fabric to the back, and hand sewed all of the lace and bead w -
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