Long Branch Trolley Company Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Ryan Sent on 05/02/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolute Gem of an Experience
Our driver, Brian, made the guest transport process so easy and enjoyable for guests of every age. From offering an early pickup for older guests wanting to leave the reception, to letting my 4-year-old nephew ring the trolley bell, to getting everyone hyped for the afterparty, Brian was super friendly and well-organized. Communicating the route plan with Tom in the beginning was super-easy, and it felt like everyone at Long Branch Trolley Company prioritized our experience at every stage of our interactions. -
Quality of service
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Chloe Sent on 07/17/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Ever!! MPI 06/29/24
We had a fantastic experience with Long Branch Trolley for our wedding transportation needs. From start to finish, Tom, the owner, was incredibly helpful and accommodating during our planning process. On the day of our wedding, Debbie served as our driver and she was wonderful!
We opted to use the trolley to transport our guests from the MPI to Saint James, a short 5-minute drive, and it was a hit with everyone! Debbie made sure the atmosphere was lively and enjoyable by having music ready, including a great selection of popular wedding songs. One of the most memorable moments for me was riding on the trolley with my family, listening to "Going to the Chapel" - it was such a special and nostalgic experience.
After the ceremony, my husband and I had a private ride back to the MPI on the trolley, which was incredibly romantic and special.
Overall, Long Branch Trolley provided excellent service and added a unique and memorable touch to our wedding day. We are so grateful to Tom, Debbie, and the entire team for their professionalism and for helping to create such wonderful memories for us and our guests. Highly recommended! -
Quality of service
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Catherine Sent on 05/09/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience with this company
The best experience with this company. From the second we put the inquiry in to the last minute at drop off. Tom was a joy to work with. If you want a unique transportation for everyone to enjoy, this is way to do it. It was big enough that I was able to invite my bridal party significant others to also join, which to me was very special. 100000% recommend without a doubt. -
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Danielle Sent on 10/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A must have!
LBTC was the best possible transportation decision I could have made. They drove the bridal party to/from the hotel, as well as the guests, and were so reasonably priced. Not to mention the trolleys were beautifully maintained, inside and out. Our guests thought it was SO cool and we enjoyed our ride back from the venue to our hotel after the festivities had ended. Our driver was so kind and even helped us load some of our belongings and decor into the trolley at the end of the night. HIGHLY recommend! -
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Amanda Sent on 07/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
Couldn't recommend LBTC more!! The whole team was prompt, on schedule, and super friendly!
Such a great (and air-conditioned!) transportation option! -
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Michele Sent on 05/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision!
Having this trolley for our wedding day was definitely the best decision I made. The trolley brought the bridesmaids and groomsmen to the wedding and also did a pickup from the hotel for guests. The trolley then picked up guests after the wedding to bring them to the after party. Everyone had so much fun with it and our driver really was the nicest person. We also got some really awesome pictures out of it. It is definitely worth the price and they can spread the time out however you want, before and after the wedding, which was really convenient. Don’t hesitate to book them!! -
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Nicole Sent on 12/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service!
I hired a trolley for my large bridal party (23 people) to transport us to several different locations throughout the day - from Colonia to East Brunswick to Monmouth University and ending in Point Pleasant. Tom was a pleasure to work with, he was very accommodating and extremely responsive. He worked with us to come up with the perfect timeline for the day. The red trolley itself was definitely a show stopper. It is so different from a lot of things I have seen. It was clean, very roomy and we were allowed to eat and drink on it. It also had an aux that we connected to our phone and blasted music for a few hours. The driver was very sweet, making conversation with me while I was waiting at the church and getting up to help me down the stairs in my wedding dress. The trolley was always on time to all the pick up and drop off locations and the day could not have gone any smoother! -
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Gianna Sent on 11/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So much fun!
The company was very nice to work with! Tom was very personable, timely in his responses, and professional. Our driver was great and got everyone to and from their destination safely for our wedding! -
Quality of service
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Jezel Sent on 09/22/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Highly recommend
The trolly was stunning! And the driver Brian was so sweet and funny. He made our experience so enjoyable. He was caring and sincere the trolly was beautiful but our driver made the drive just simply wonderful.-
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+4 photos
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Quality of service
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Michelle Sent on 08/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THE BEST for wedding transportation!
Long Branch Trolley Company was such an integral and important part of our day, and we’re so glad we used them! It was extremely important to us that our guests, who we knew would be drinking, could get to the hotels safely from our venue. Our driver, Brian, was absolutely amazing. He was hilarious and we really felt like he cared about us getting to our destinations. He was flexible and worked with us and was just overall so fun. Everyone LOVED the trolley and it was perfect for pictures also. We loved the decorations and being able to play our music and drink champagne with our wedding party. While the trolley is more expensive than the typical shuttle, LBTC is a lot more affordable than the other trolleys in NJ, and in my opinion, a lot nicer and cuter. I strongly recommend! -
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Tara Sent on 07/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So worth it
Everyone LOVED the trolley! It was nice to have the whole wedding party and family ride with us. A trolley has so much more character than a limo and makes for great photos. Tom was so easy to work with and our driver Kevin was so nice and on top of everything. We were so pleased with the whole experience. -
Quality of service
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Caroline Sent on 11/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Party Transportation!
e were so happy we chose Long Branch Trolley for our wedding party transportation! Tom was very professional and easy to work with. Our driver Brian was so nice and we couldn't have asked for more! I would highly recommend them for your wedding -
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Kelly Sent on 11/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Trolley!!
Long Branch Trolley was amazing! Everything went to smoothly and Tom was awesome so work with! I would highly recommend him for a wedding. -
Quality of service
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Emma Sent on 10/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
Highly recommend this company! Our driver, Kevin, took the time a few days before our event to check out our route to familiarize himself with it. He was very pleasant all day, kept us running on schedule, and was a very safe driver. -
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Lindsay Sent on 08/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Trolley!
I am so happy that I chose Long Branch Trolley as transportation for the bridal party. From the beginning, working with Tom was such an easy process. They made sure our schedule was confirmed, they showed up earlier than scheduled, and they made sure we stayed on schedule. I was very worried about timing and beach traffic because we were going to Spring Lake before the church ceremony in Point Pleasant, but luckily they are very familiar with the area and made sure that we went the best route. It was a lot of fun - the trolley is clean and air conditioned, it is BYOB, you can play your own music, they decorate it with bows, they have a sign on the back they switch out from “getting married” to “Just married” and they provide a huge cooler with bottled water which was a huge plus for it being the dead of summer. Overall, it was a great experience! -
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Nicole Sent on 07/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect addition to our day!
Our hotel provided a shuttle to and from the venue but we opted to have a trolley bring guests back and forth instead! Overall they were so flexible with timing and very easy to work with! We had so many guests commenting what a different experience it was and they loved it! Definitely enhanced our day would highly recommend Long Branch Trolley! -
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Kaitlyn Sent on 06/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best transportation for your wedding!
Long Branch Trolley was AMAZING! Tom was so easy to work with in the planning process and very quick to reply to emails. Our driver was great as well! He helped us with the music and made sure we had everything we needed! He was so friendly and helpful throughout the day. We loved the look of the trolley and it made for awesome pictures. The trolley arrived promptly and drove us to all our destinations on time. We cannot say enough nice things. We highly recommend long branch trolley! -
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Allison Sent on 05/26/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect experience
Can’t thank Tom and everyone at Long Branch Trolley enough. We recently got married and used LBT to take us to the church and following to another town where the reception was held. Stopped seamlessly for pictures along the way. Trolley was pristine and the driver was awesome. He was super helpful, offered to carry everything for us and was really awesome to work with! Everything perfectly on time as well. LBT is a no-brainer to book-5 Stars -
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Amanda Sent on 05/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
4/10/2021 Wedding
LBTC was amazing to work with! We worked with Tom, he was professional, on time and extremely nice!! We had a blast on our wedding day! Prices are great and the trolley is beautiful!!! We highly recommend! -
Quality of service
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Nicole Sent on 12/24/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Clean, stylish and fun ride!
LTC was awesome! We had so much fun with our wedding party riding to our wedding venue. Tom was very responsive and easy to work with. We even ended up using them to transfer our guests to and from the hotel which was so fun! Our driver was so kind and patient. Thank you again!! -
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Becca Sent on 12/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible, Responsive, Highly Recommend!
We are so glad we hired LBTC as the transportation for our wedding! Tom was wonderful to work with, responsive, and on-time. He was more than willing to accommodate our schedule requests and last minute changes. The trolley was beautiful and clean - they will even decorate it for you! LBTC was one of the easiest, stress free vendors of the day. Didn't have to worry about a thing! Thanks Tom! -
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Kristin Sent on 10/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Trolley & Great Company to work with
We used Long Branch Trolley for our wedding and were so happy with the experience. Tom was wonderful to work with and made the planning and coordination super easy.
The Trolley itself is so nice and looked great in our pictures. I would highly recommend working with Long Branch Trolley!! -
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Jamie Sent on 09/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arrive in style!
Living in Long Branch, I used to see the trolley everywhere and always thought to myself “how much fun is that? I want that for my wedding!” Well I got it and couldn’t have been any happier. Tom was amazing! He went over everything from where the photographer usually sits to the timeline of the whole day! Brian was my driver the day of our wedding and he was awesome! On time is an understatement. He was 1/2 hr early on both pick up times, helped my guests get on and off the trolley and even helped me with my dress lol. These guys are the best! Everyone loved it and we have so many wonderful pictures! Talk about a color pop. When you arrive in the Long Branch Trolley you arrive in style!-
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+2 photos
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Quality of service
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Rachel Sent on 09/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book It! Beautiful Red Trolley
Long Branch Trolley was excellent for our wedding day. Such a cool feature for the bridal party. Trolley was on time, clean, A/C, bluetooth hook up and we could bring on a cooler of for drinks. Tom our driver was awesome! 10/10 would recommend -
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Stephanie Sent on 08/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
Out of all of the vendors I worked with for my wedding, Long Branch Trolly Company was my favorite. My husband and I got married on June 30, 2019 and we used to the trolley to get from our hotel to the venue. The trolley waited around and then brought guests to our after party.
Tom was so easy to work with. He’s so flexible and helped relieve our stress. We didn’t know exactly how long we’d need him (3 hours or 4 hours) and he let us decide and play it by ear the day of our wedding.
The trolley is adorable! The guests loved it. Tom let us take pictures on it at the end of the night and he had really cute “just married” signs.
We had a cooler on the trolley and we weren’t able to bring it to the bar where we were having our after party. Tom offered to hold onto it for us and we picked it up at a later date. The entire experience was amazing and I highly recommend Long Branch Trolley Company. -
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Josh Sent on 07/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend LBTC!
We are so happy that we chose LBTC for our wedding. The trolley was such a nice touch-and made for great photos-and Tom was so flexible and easy to work with. Our families and wedding party had such a great time riding from the church to the reception. Our ceremony, venue, and hotel were all relatively close and Tom figured out a schedule to have the trolley serve as transportation for bride, groom, and bridal party and also as a shuttle for our guests. Choosing this option for our guests saved us money and was such an enjoyable experience for our guests. We got married on a holiday weekend at the shore and they figured out timing so well and got everyone where they needed to be on time. LBTC was great to work with and we would definitely recommend them! -
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Dana Sent on 07/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pure Perfection
We hired Long Branch Trolley for our wedding day transportation, they were professional and on time. It was a balmy 95+ degree day in July, but they were kind enough to make sure we had ample water on ice in the cooler at all times. Kevin was our driver and we couldn’t have asked for better! He helped load our cooler onto the trolley in the beginning of the day and made sure that our flowers were transported with care between each picture location. He went above and beyond to ensure we got all of the pictures that we wanted. He was patient with us as we were taking our pictures, even driving our little flower girl and ring bearer to the restroom while we continued to take pictures. At the end of the day, you have the perspective that you are just another wedding to a lot of vendors out there, but Kevin made us feel extra special on our day. Riding around in the trolley was one of the highlights of my entire wedding! If you want top-notch service, book Long Branch Trolley, you won’t be disappointed. -
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Kristine Sent on 04/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The trolley was awesome for our wedding!
The trolley was awesome! We had so much fun with it and they were great! They took us everywhere we needed to go and had us on time for everything. It was so much fun and made great photos!Long Branch Trolley Company's reply:
Thanks Kristine, we were happy to be a part of your big day ! It looked like everyone had a good time.
Tom, LBTC -
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Casey Sent on 12/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
We were very happy with Long Branch Trolley. They were responsive, reasonably priced, and easy to work with. They were also very accommodating in assisting with transporting our guests from the hotel to the venue once the bridal party was dropped off. The trolley was clean, we were able to hook up our music without a problem and we got from point A to point B without any issues. Our driver was very attentive and reached out the day before to confirm times and let us know we were all set. Overall, we were very satisfied with Long Branch Trolley. -
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Alexandria Sent on 11/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! I suggest using LBTC to everyone!
I just have to tell you how WONDERFUL our experience with the LBTC was. Ed was super sweet & helped all the guests on & off the trolley. Everything was so smooth & easy! I really truly appreciate it! You guys are an outstanding company & I just wanted to thank you from the bottom of my heart! -
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Samantha Sent on 11/14/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Decision Ever!!
My husband and I knew we wanted something different for our transportation on our wedding day. We had planned to take pictures around Spring Lake, and wanted to travel in style! Using this company was definitely a great decision! Tom was professional and punctual. We were running behind with hair and makeup (not surprising) but Tom arrived and patiently waited for us to be ready. He was also a trooper with our wedding party, who wanted to do the KeKe challenge with the trolley (sorry Tom!). We would definitely hire them again! -
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Tom M. Sent on 10/27/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wheels for a Wedding
What a wonderful experience Long Branch Trolley Company was for our daughter's wedding this past August. Tom was our driver; and what a nice, helpful man. He came up to northern Jersey, drove us from home to church to reception. The ride was comfortable and so much fun! Music playing and passengers singing. We would highly recommend this mode of transportation, especially this company, for your special day. -
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Lucy Sent on 06/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used LBTC for our wedding day and could not have been more thrilled with our decision! Tom was so easy to work with, reliable, and user friendly - and our driver Kevin was professional, on time, and flexible with our schedule throughout the day. I would highly recommend their services to anyone looking to book a trolley for their wedding day - and as a bonus, I found them to be much more reasonably priced than their competitors! 100% would recommend! -
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Sam Sent on 04/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired for our wedding and couldn't be happier. The trolley gave such a unique look for our photos and was big enough to accommodate everyone in the wedding party. They even took two separate trips to the church so that both my husband and I could ride to the ceremony with our groomsmen/ bridesmaids.Our driver was very friendly really helped make our day special. -
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Jennifer Sent on 01/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Long Branch Trolley Company was great. We wanted something a little more unique than a limo, and Long Branch Trolley delivered. They were on time, and very organized. The trolley was nicely decorated, and the bridal party and guests all had a blast riding to the ceremony and back to the hotel afterwards. It definitely make for some cool pictures too! We highly recommend working with Long Branch Trolley, especially if you’re looking for something that stands out more than your typical wedding transportation- and it definitely fit the vibe of a fun beach wedding like ours!
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Jennifer Sent on 11/19/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with and fun transportation!! Our photographer knew the driver and that made it even easier. Added some great pictures and fun!! -
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Beachbride09 Sent on 09/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used LBTC for our August wedding. Tom was very easy to work with and gave us Brian as our driver. Brian was INCREDIBLE! Not only was he perfectly on time throughout the entire 3 hours together, he even acted as a tour guide as we drove through Spring Lake and Belmar! He was telling us about the area and the houses. He made sure we drank water on our hot wedding morning during pictures, and even had paper towels with him so we weren't sweaty looking in pictures! He was very personable, funny, and kept me calm. A true gentleman. We highly recommend LBTC and Brian! -
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Brittany Sent on 08/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hired a trolley to transport guests and wedding party between ceremony and reception. Super cute trolley, decorated with white bows and "just married". Driver was nice. He drove safe, let us use the aux cord to play music from our phone, and even drive back to the hotel so we could retrieve a forgotten item. Would def hire again if needed. Guests loved it! -
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Susan Sent on 08/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a perfect addition to the wedding. It was exactly what our wedding needed. Tom accommodated all our needs and more. I would highly recommend this trolley ride for large weddings or for any group that doesn't want to drive from point to point -
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Susan Sent on 07/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I confidently recommend LBTC for your transportation needs. We sent the below to the company and have also decided to post it here.
Michael and I wanted to reach out to you to let you know that Kevin, our trolley driver for our wedding this past Saturday was EXCEPTIONAL. I am very difficult to please (as my poor husband can attest to), and Kevin certainly exceeded our expectations. He provided service with a smile and made our day as remarkable as it was. We honestly could not have asked for anything better.
Best regards,
Susan and Michael -
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Amy Sent on 07/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was one of the best decisions we made as we prepared for our wedding day! Tom was great to plan with, leaving no detail behind and giving us experienced professional advice. And our driver was AWESOME! It poured on the day of our wedding, and he took care of all of us, making sure we had umbrellas and kept dry! We highly recommend this company!!! -
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Lauren Sent on 06/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tom and the Long Branch Trolley Co were excellent on our wedding day! Tom drove my wedding party all around for pictures and let us have music and a lively atmosphere while on board! This was truly the best way to travel- easy to enter and exit when at photo locations. The trolley provided transport back and forth from a hotel for our guests to the wedding location and did an excellent job. Both the wedding party and the guests had a great time on the trolley- we would highly recommend it! -
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Alison Sent on 06/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved Long Branch Trolley Company! We had a small bridal party (3 bridesmaids, 4 groomsmen) so we wanted to get something a little different for our wedding day transportation. When we inquired about the trolley, we were able to visit with Tom and board the trolley. Since we booked about 1 year out, we had our pick with his different vehicles. One of the things that we really liked was that there was plenty of room on the trolley so no one would be sitting on top of each other, as well as the facts that we could plug in our phones to play our own music and we could pack our own cooler with wine and beer. We decided to pick the trolley with the large window, that opens across the entire side (so we could take some great pictures!). The day of the wedding, Tom was incredibly prompt (he was actually early in picking up the guys). When the groomsmen forgot to bring plastic cups for the drinks, he was able to stop at a Walgreens on the way to the church! While taking pictures in Spring Lake before our reception, the groomsmen noticed a slight smell in the back of the bus -- it turned out that anti-freeze was leaking. Luckily Tom had an extra trolley that was not being used only a few blocks away! We did not have to wait for anything because all of this happened while we were taking pictures. My groom and I had no idea anything was going on until we went to get back on the bus!! Tom and his company are true professionals and I would definitely recommend them to any future brides!! -
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Danielle Sent on 05/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We booked Long Branch Trolley to take my husband, myself, and the entire (huge) bridal party to Jenkinsons Boardwalk for pictures. The experience on the trolley was PHENOMENAL!!!! The driver was kind, we had a huge party on the trolley, the trolley itseslf is aesthetically pleasing - I couldn't have asked for more. To boot, we booked the trolley mere days before the wedding, giving them minimal notice and they were SO accommodating and nice about it. I would have been completely understanding if they couldn't accommodate but they got back to me immediately stating that they could (and we got married on mothers day, so this was especially kind!) -
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User5921546 Sent on 11/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So fun! Great pictures! Was super helpful when we were running behind -
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Sandra Sent on 10/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LBTC was great! They got us everywhere we needed to be on time and in style. We had them drop us off at the reception and pick us up at the end - and they didn't even charge us for the downtime in between since we were close to their location. We loved the trolley and would absolutely recommend LBTC. -
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Helen Sent on 09/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We definitely recommend Long Branch Trolley Company; everyone was a pleasure to work with! Tom helped us with the logistics of moving approximately 70 guests from two hotels to wedding ceremony/reception site. Both the Bride and Groom were running late- and both trolley drivers did get everyone where they needed to be as quickly as possible and called to hotels so they could advise the guests that the ceremony would not begin until all trolley arrived. The trolleys were beautifully decorated with white bows and ribbons and were very clean. And… we were able to provide our own music; one trolley played the Bride’s play list, the other the Groom’s play list. Plus – Tom was great at finding and delivering things left on the trolleys to our hotel the next day. Having an open bar at our reception- we felt that providing transportation for our guests was very important. Thank you for an amazing experience!! -
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User2947338 Sent on 09/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved using LBTC for our wedding. Our driver arrived early and was so sweet and helpful getting myself and my bridesmaids on and off the trolley. We had a ton of bags/boxes of things we needed for the wedding and there was plenty of room for all of that and the bridal party on the trolley. Thanks, LBTC! -
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Mollie Sent on 09/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We would recommend Long Branch Trolley Company to anyone! Not only are the trolley’s an amazingly unique experience to ride on, everyone was a pleasure to work with. Tom helped us with the logistics of moving almost 100 people from hotel to wedding reception, between his email communication and phone conference we felt confident that our wedding day transportation would be smooth. On the day of our wedding the trolley drivers went above and beyond bringing the wedding party waters and ensuring we arrived to our destinations on time. Thank you for an amazing experience!! -
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Stephanie Sent on 08/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Long Branch Trolley to transport us to the church ceremony, to pictures afterwards, and then finally to the reception site. They were very friendly, punctual and professional. They provided water for us on the trolley and happily took us to all the places around the park in which we wanted pictures. Would highly recommend! -
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Cara Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Selecting Long Branch Trolley Co. for transportation made getting around during our wedding day unique and fun! Tom is so great to work with. He was efficient in his response to my emails and flexible when our schedule changed. He arrived on time and was very helpful in making sure items like balloons and flowers were loaded on to the trolley. The trolley arrived beautifully decorated with white ribbons along the sides. We loved that the sign on the back switches from "getting married" to "just married" and got well wishes from many passerbys. In addition to being efficient, helpful, and accommodating, Long Branch Trolley Co. offers a vintage feel that the standard party bus or limo cannot offer. It also looks amazing in photographs. -
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Laura Sent on 07/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved having the trolley for my wedding! Everyone was on time and everything went smoothly! The trolley itself is gorgeous and looks so cute in the pictures! I would highly recommend! -
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Amanda Sent on 01/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tom was very helpful and responsive throughout the process. He made recommendations for our pick up schedules based on the wedding event timeline in order to make sure we were on time and the day went smoothly. The driver was very nice and professional, and he was also very flexible. They had to circle for a little while so that my husband and I could get portraits done downtown because there was no where to park. We had a blast in the trolley and it was so beautiful and perfect for our December wedding! -
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Jessica Sent on 12/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Long Branch Trolley Company was wonderful! During the planning process they were very professional and quick to respond to any emails I sent to them. On the day of the wedding the trolleys were clean and the drivers were very nice. -
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Lauren Sent on 12/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prompt and polite! Tom and the guys are great, nice clean trolleys and so much fun for the big day! -
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User2268856 Sent on 08/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
SO great and fun! Loved working with Tom and traveling in Long Branch Trolley on our wedding day! -
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Kristie Sent on 07/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tom was a pleasure to work with. The trolley was decorated beautifully and was absolutely perfect for our LBI wedding! -
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Jordan Sent on 12/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Long Branch Trolley was so wonderful to work with. After I first contacted them, Tom got back to me right away and wanted to make sure I knew they had a brand new trolley and sent me links so that I would be able to see it so I would know exactly which trolley our bridal party would be riding in. The trolley arrived right on time, and they had done a "dry run" so that the driver would know where he was going. I think having the trolley was the perfect way to transport our 16 person bridal party, plus our parents--it looks so much nicer in our pictures than a bus or stretch limo would have. -
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Elizabeth Sent on 12/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LBTC was fantastic!! Kevin was great! He drove 28 ladies around for the Cook's Tour! Such a gentleman! We had a great night! Trolley was beautiful!! Thanks for getting us around! -
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Katie Sent on 11/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Long Brand Trolley Company helped make our wedding day so special and memorable! It was so fun having a cute, red trolley rather than a regular old limo or large, overwhelming stretch hummer. The trolley looks classic, fits a large bridal party (we had bride + groom, both sets of parents, plus 7 bridesmaids and 8 groomsmen fit fine), has an iPod hookup and was heated so we warmed up quickly after taking outdoor photos on our cold November wedding day. Tom, our driver, was very kind and helpful. He always held my hand and helped me with my dress as I boarded or exited the trolley. He even put up with our antics as my sister and I checked off a bucket list item as we sang the entire “Trolley Song” on the trolley. He was on time, and a good driver. Also important- the trolley returned after the wedding to take us back to the hotel. This was crucial since it allowed our other guests who arrived via shuttle bus to fit on the buses for the return trip. I was told that sometimes people forget that the bridal party arrives separately and then can’t all fit on the return shuttle, so it is important to have a return trip plan. We were only charged for the time the trolley was actually transporting us- not the down time in between. The trolley showed up decorated with bows and a “Getting Married Sign,” then changed to a “Just Married” sign when we left the hall. My bridal party was so excited to ride it, and my guests loved the look. Thanks so much to Tom and the Long Branch Trolley Company for helping to make our wedding day so unique and special! -
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User1913320 Sent on 11/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The trolley was awesome. Kevin was great and was awesome to drive us around. He was so laid back. -
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Gabrielle Sent on 11/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Whenever anyone has asked me what was my favorite part of my wedding day, I've said "taking the trolley!". Hiring LBTC was one of the BEST wedding decisions I made, and was hands down the aspect of the day that surprised me the most (in a good way). The driver was completely professional, I'm not even sure if anyone gave him the schedule - but it all worked out perfectly. He was very accomodating, and made the experience so much fun. Best wedding money we spent, by far. It might be a little pricier than doing a limo, but it was above and beyond so much more fun than being crammed into a limo! -
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User1900919 Sent on 11/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was at the end of the season, and we got a great deal on a fabulous service. The trolleys were impeccably clean and got the party started before our guests even left for the venue. It also made for some great pictures! The drivers were professional and accommodating. Thanks for helping to make our wedding unforgettable. -
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Marissa Sent on 10/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our driver was fantastic, super helpful, even directed us at times since we really didn’t know what we were doing. We were a pretty small group but went with the trolley anyway for ease of access and the overall look of it. It fit in beautifully with Allaire State Park and was much more fun than any party bus or stretch limo. Absolutely loved our experience with them. -
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User1875697 Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Trolley was definitely the way to go with my daughter's wedding this past weekend! It was on time, it did exactly what we wanted, and everybody was together, so it made it so much fun! Thank you Tom! -
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Victoria Sent on 05/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so glad we decided on the trolley....it made everything easy and comfortable. They went to each location to pick up each of the parties to bring us to Ocean Grove for the first look. Plus, the space in the trolley allowed for everyone to be comfortable and relaxed. On top of everything, the red trolley is a real eye catcher which resulted in many people waving to us and wishing us the best on our way to the venue (which was tons of fun). One of the best decisions I made. -
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Rachel Sent on 04/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Long Branch Trolley is a unique wedding and special event transportation service. Tom was amazing to work with, showed up on time at all locations and provided us with great service throughout the day. Not only did they provide bridal part transportation but they provided shuttles to and from our hotel for guests. Would recommend Long Trolley to anyone getting married. -
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Nicole Sent on 12/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would hire Long Branch Trolley Company over any bus or limo company hands down. Tom and Kevin are fantastic to work with. The trolley not only transported our bridal party of 20 people, but our wedding guests as well. The photo opps with the trolley were amazing. They decorate the trolley with white bows and a large "Just Married" sign on the back. Plus how often do you get to ride in a trolley in N.J.? If you are looking for something unique and large enough to transport a big group of people, give these guys a call. -
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Janice Sent on 11/19/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The trolley was a real highlight of our wedding day. Our driver, Kevin Martin, was so kind and professional. Riding in the trolley was perfect in my wedding dress and veil, I had plenty of room and also had room to talk with everyone and enjoy a beverage too! The views from the trolley were great as well, the overall experience was wonderful and helped to make our day even more special. I also received a call from Kevin two or three days before the wedding and he was doing a test run to make sure he had the pick up times correct on our wedding day. It was an extra step that I think went a long way. I would highly recommend them! -
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Shana Sent on 09/05/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Long Branch Trolley for our wedding in August. Our ceremony was on the beach and our reception was at Doolan's Shore Club. I wanted transportation to get my guests back and forth to the ceremony and Shore Club so no body had to worry about driving and finding parking. They did a tremendous job and were very professional. Everyone had a great time on the Trolley! If you're looking for transportation, I highly recommend this company! -
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Tina Sent on 05/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of our best recessions during our planning was booking Long Branch Trolley! The trolley was just beautiful!!!!!! It added so much to our wedding day. It made for incredible pictures and just added to the fun!!! They were so prompt and amazingly friendly!!! It was raining for part of the day, and the driver was amazing with helping all the girls with umbrellas and making sure we were all okay, while sacrificing himself not using an umbrella to make sure we were all covered! What a great guy! I couldn't ask for anything more! Every email was always answered to promptly and Tom was so accommodating in anything we asked. The price was outstanding and it was a no brainer to us to book this instead of a standard party bus for a similar price. Some of my favorite pictures from our wedding are on the trolley!!!
Thank you!!!
Tina and Dan
5-11-13 -
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User1152591 Sent on 05/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We booked Long Branch Trolley Co for our wedding, and we're so happy with our decision! The trolley was gorgeous, and so comfortable. Everyone was very easy to work with and our driver was delightful and accommodating. We highly recommend them! -
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User1150761 Sent on 05/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an amazing experience with Long Branch Trolley!! They were responsive and reliable!! The trolley was clean and comfortable. They were also extremely honest. My husband by accident gave the driver an additional $200 and when we followed up they sent us a check back for 200! So amazing and appreciated!!! I would extremely recommend them to anyone! -
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Christine Sent on 09/10/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Long Branch Trolley Company was such a great choice. We wanted something fun and different for our bridal party and choosing the trolley and this company was an excellent choice. They were on time, the trolley was decorated beautifully and the driver was fun, classy and extremely accommodating. Couldn't ask for anything better. Thank you! -
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Carolyn Sent on 06/01/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Long Branch Trolley Company helped our daughter's wedding day run smoothly, from our first phone contact with Tom until the wedding day itself. The service was marked by professionalism, patience (with our numerous questions), and sterling service. I cannot say enough good things about our experience. Our guests loved riding the trolley to and from the ceremony site, and the wedding party was just delighted with the experience. Wedding date: 5/27/2017 -
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Dave Sent on 09/30/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We were looking for a unique wedding transportation. Long Branch Trolley was the right choice for us. Tom Young and our other driver Joe, were most accommodating for our Friday night event. The Trolley came nicely decorated, and had ample room for our quests. We made several trips between our hotel and venue, both before and after the wedding. Tom on Joe were always on time, and very easy to deal with. I would highly recommend them. -
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Katie Sent on 06/15/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We loved have Long Branch Trolley transport our bridal party! Tom was very responsive to questions from day one and our driver on the wedding day was so nice and accommodating. -
Quality of service
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Krista Sent on 06/05/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
My wedding day would not have been the same without the unique transportation of the Long Branch Trolley Company. I booked a trolley for my ceremony to reception transportation, and I booked about 1.5 years in advance, which made everything very smooth and organized. I went out of my way to make my wedding experience personal and customized, and Long Branch Trolley Company accommodated all of my needs. They even helped me hang a customized poster of my husband and I, with our wedding logo, on the side of the trolley. The transportation was extremely timely and efficient with multiple shuttle trips in downtown Red Bank, New Jersey during rush hour on a Friday! It was more than I could have asked for, and the coordination with the driver was easy and convenient - I didn't have to worry about anything at all. Not to mention that they provide a free cooler full of water bottles, which was a great treat on a 90 degree day! -
Quality of service
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Sheila Sent on 12/06/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great transportation for our wedding day!
Long Branch Trolley was a pleasure to work with! Our driver called us the week of to get our schedule but was also super flexible. There was a bad weather forecast so where we were going to be doing pictures was very up in the air. Our drive told us no problem and that we could just go with the flow! It ended up pouring that day - our driver made sure that we all stayed as dry as we could getting in and out (especially the bride). We were able to bring on our own drinks, hook up our music and make any stops from where we got ready to the venue. The pictures we were able to take on the trolley also came out amazing. I went to college in New Orleans so it was such a fun way to incorporate that into our wedding! -
Quality of service
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Marie Sent on 09/19/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used LBTC for our wedding on 8/26/17, we worked with Tom during the planning process. Planning was easy and the trolley showed up right on time for all pickups that day. We were able to plug in our own playlists which made it fun. Our early driver assisted with lifting our coolers and florals into the trolley which was also very nice. All of the photos with the trolley came out beautiful and our guests loved riding the trolley during the shuttle from the hotel to the venue. Definitely worth it!
The only reason this a 4 star and not a 5 star is because we were supposed to have Kevin as our driver and were surprised when a female driver arrived on wedding morning. She was GREAT and Kevin did end up doing the driving for the evening shift, but it was a little confusing. -
Quality of service
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Kristine Sent on 10/13/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
LBTC was excellent to work with. They were very responsive and gave me good advice on which trolley to use. Brian was our driver and was excellent in getting the groomsmen to the church, driving the bridal party around Asbury Park for pictures, and then driving us to our reception at the Molly Pitcher Inn. He even took a pit stop at a Dunkin Donuts so some of us could go to the bathroom! He worked very well with our photographer and also with the limo driver when the limo turned into a family car after the ceremony. It was a cloudy and rainy day for our wedding, but Brian had the windows opened and closed whenever it was appropriate. A little more expensive than a limo, but definitely worth it! I would definitely recommend having a trolley, and definitely LBTC. It made for some great pictures and adds great character to your special day! -
Quality of service
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Carolyn Sent on 05/11/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Long Branch Trolley was great! We had a newer trolley that fit all of us with plenty of room to spare! It was such a unique addition to our wedding, and the guests and bridal party loved it! -
Quality of service
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Katie Sent on 08/05/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The most fun way to get around
Our experience with the trolley was just wonderful. The driver catered to all of our needs and came early and well prepared. The families and wedding party loved riding the trolley. It was fun because it fit everyone as opposed to a car service or limos. The driver was extremely flexible with making stops for photos (as well as an ice cream stop) and getting us everywhere in a timely manner. -
Quality of service
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Lauren Sent on 05/15/20134.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Working with LBTC was a nice experience, it was really fun to have trolleys on our wedding day. There were a few mix ups with timing but it all worked out. Thanks LBTC -
Quality of service
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Erin Sent on 08/30/20153.2 out of 5 rating3.2
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Quality of service 2.5 out of 5 rating2.5
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
The trolley was very pretty but this was the one vendor that disappointed us on our big day. They did not follow the schedule at all. The entire wedding party missed cocktail hour and many pictures because they left us at the beach. They had to add an extra run to the schedule so they could pick us up. -
Quality of service
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Christine Sent on 07/28/20152.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
I had very high hopes for the Long Branch Trolley Company as I had heard great things about their services and Tom was very responsive and helpful over the phone. On our wedding day we received a call shortly before the trolley was supposed to arrive to tell us we would not be getting the trolley we had reserved, which had the back part of the trolley open. Evidently there was an emergency and the change had to be made which was fine.
Our driver, Aiden, at first refused to drive up my parents driveway saying the trolley couldn't fit. After my father sternly explained to the driver that large trucks have come down our long driveway, Aiden reluctantly came to our front door. The fact that he expected the bride and her wedding party to walk 1/100th of a mile down our driveway to get to the trolley was absurd. With a little maneuvering, the trolley had no trouble getting in and out of my driveway. The ride itself was fine--the driver was not very friendly however. We arrived 30 minutes before our 4 hour block was over and Aiden was extremely rude and pushy about getting payment from my parents, who had not yet arrived at the Molly Pitcher. My brother and I had to both remind him that he was hired for 4 hours and that he could cool his jets until my parents arrived with his payment. My negative review is more a reflection of the driver than the company overall so hopefully others won't have the same experience as us -
Quality of service
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