Lone Star Mansion Reviews
Reviews
-
Quality of service 4.6 out of 5 rating4.6
-
Average response time 4.6 out of 5 rating4.6
-
Professionalism 4.6 out of 5 rating4.6
-
Value 4.7 out of 5 rating4.7
-
Flexibility 4.7 out of 5 rating4.7
Awards
-
Marian Sent on 08/14/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dream venue!
I can’t begin to describe how gorgeous of a venue this is - every inch is just stunning. They have several different outdoor and indoor ceremony locations, the staff is amazing and helpful throughout the planning process, and they give the newlyweds the opportunity to stay overnight at the Mansion after the wedding! My husband and I feel so blessed to have been married at this incredible venue. We had an 11 month engagement during which we could visit as much as we wanted to help with our planning. The staff members were always so kind and accommodating. Our only complaint was that after we gave our final headcount and payment to the in-house caterer, five guests had to cancel last minute, so we brought several to-go boxes in order to take those meals home that we had already paid for. The kitchen staff however told my parents that no extra meals were available, so we lost about $250 ($50 per meal) with nothing to show for it. To any future clients I would recommend contacting the catering staff early on wedding day to tell them you want to take extra meals home, in order to avoid the same issue. My mom and coordinator also had to rearrange some tables and chairs in the reception space on wedding day because what they had set up didn’t match my floor plan - a minor issue and just something to be mindful of. Overall, I would book Lone Star Mansion again in a heartbeat. It was our dream wedding at our dream location! -
Quality of service
-
M. Mcafee Sent on 03/02/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A Wonderful Experience!
We couldn't have been more pleased with the support of the staff and the beauty of the venue! You will not regret choosing Lone Star Mansion for your wedding or other important event. -
Quality of service
-
Qharlie Sent on 03/02/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Redmon Wedding 1.21.22
I met with Fabiola several times and her communication was consistent throughout our process. This ensured that the day of the wedding everything flowed beautifully. The staff was helpful and pleasant. The venue itself was gorgeous. As the designer for my own wedding I was able to create the dream I had in my head in this venue and it was absolutely stunning!!!! We used all 3 spaces from the mansion to the ballroom and the carriage house and our guests loved being in one place with 3 different spaces for celebration! I can't speak enough about how amazing the food is, I really need to know what the recipe was for that mahi mahi because it's one of the best I've ever had.
Everyone was so accommodating and even after it was all over the staff helped break it all down And ensured that we had everything we needed.
My experience with Lone Star mansion was everything I hoped for on the happiest day of our life.-
-
-
+9 photos
-
Quality of service
-
Alma Sent on 12/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Wedding 12/04/21
Fabiola and her staff were the best! My husband and I could not be happier with how our wedding went. Everyone was very attentive and the venue was BEAUTIFUL! Everything went super well, with no issues whatsoever. Fabiola made sure that everything went according to plan, if any issue did arise, it was handled with grace and patience. She made sure that our day was amazing; it was like something out of a movie. Her staff took great care of us and our guests! The food was delicious and beautifully served. All throughout it is the best place for your wedding. -
Quality of service
-
Kaylee Sent on 10/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Phenomenal!
The staff at The Lone Star Mansion were absolutely wonderful. They were well organized, professional, and courteous. They were great at conflict resolution! (we had some vendor mishaps!) But the staff made sure we never missed a beat. I would highly recommend Lone Star. They made our day so special -
Quality of service
-
Amanda Sent on 10/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stunning Venue
Thank you to Fabiola and the staff at Lone Star Mansion for making our special day magical! The venue is stunning and gave us so many fantastic photo opportunities. Thank you for working with us through the difficulties caused by the pandemic and giving us the wedding of our dreams! You helped us create memories for a lifetime. -AND- Thank you so much for recording our piano player! None of us thought about it, even though we enjoyed having him play during our pre-ceremony and photos! When I saw it posted on the LSM Facebook page, I was overjoyed!-
-
-
+4 photos
-
Quality of service
-
Dulce Sent on 10/13/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Stae Mansion
Fabiola was very flexible and accommodating. She allows us to set up the tables and all the details in the venue on Friday instead of Saturday. She allows to get there earlier (couple of hours ahead) than the rehearsal in order to start organizing all the additional decor.. We were able to rehearse on Friday for an hour without any interruptions. Fabiola allows us to focus and be fully prepared for our daughter’s wedding. Every detailed was up to perfection. The tables, the food, the lunch provided on Saturday, the photos, the DJ. We were able to relax on Saturday because Fabiola was there to help us out with every need. What a wonderful night. They also allows to have sparklers to enlighten the path for the newly weds to an helicopter ride. The venue was so beautiful with coffee lights all around. First class certainly!!! :-) -
Quality of service
-
Mariachristina Sent on 09/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Arroyo 50th Golden Anniversary
My family and I couldn't be more impressed with The Lone Star mansion and the magical experience they created for my parents 50th wedding anniversary and vow renewal. The new ownership has taken the experience to another level and goes above and beyond any expectations to make your event a success. The mansion itself and the grounds are breathtaking and we couldn't have asked for better service. Everything from the set up for the vow renewals in one building to the party room and catering were just outstanding. Not to mention they juggled all of the different aspects and moving pieces of this event with ease on top of hosting my parents in the wedding suite for the weekend!
We highly recommend this venue for any occasion!-
-
-
+8 photos
Lone Star Mansion's reply:
Maria, thank you for your trust. It was a pleasure be part of this magical celebration.
Lone Star Mansion -
Quality of service
-
Cassandra Sent on 08/30/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue
This venue is absolutely amazing! First, it is absolutely stunning. Second, the staff is wonderful in helping plan your special event. I would recommend this place to anyone and everyone! -
Quality of service
-
Cassandra Sent on 08/26/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue
Phenomenal place to have your special event. Staff is super helpful and professional. I would recommend this venue to anyone and everyone. -
Quality of service
-
Rachel Sent on 08/26/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We recently celebrated our wedding at Lone Star Mansion, and we can’t say enough about how wonderful our experience was! From the moment we arrived, F
Best venue ever, Fabiola is amazing as well as the venue, I recommend this place 150% -
Quality of service
-
Kamryn Sent on 10/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion
My husband and I picked this venue not just because it’s beautiful landscaping, great hospitality, food and event areas. We picked this venue because my husband did the foundation and plumbing to it several years ago and he always aspired to have a wedding here when he chose to get married. Also, the name of our plumbing company came from the thought of lone star as well. Overall it was a dream to host our wedding at this location. We were able to have our ceremony, cocktail hour, and reception all in one place. A lot of our guest appreciated that. Our event director(s) Nicole and Sara were very helpful and flexible with us during this whole planning experience including dealing with COVID-19 and having to postpone. I highly recommend hosting your wedding or event at Lone Star Mansion. It’s absolutely everything you can dream of.-
-
-
+2 photos
-
Quality of service
-
Kim W. Sent on 10/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing experience! I can’t imagine going anywhere else!
I had my bridal portraits done here and the facilities are gorgeous and the staff is so wonderful and accommodating! Couldn’t ask for any better! ❤️-
-
-
+3 photos
-
Quality of service
-
Shai Sent on 10/28/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent experience all the way around
From the venue itself to the food and staff, LSM is a premier place to have your wedding ceremony, reception, or any other social gathering. LSM can accommodate large perties as well as intimate events. -
Quality of service
-
Daniel Sent on 10/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very pleased
Attending one of the weddings here was a great experience the space is very open and well organized. Best venue hands down just beautiful never seen anything like it. And don’t get me started on the food. It was so good and very filling. Staff is very courteous and well dressed. Over all I would definitely recommend this to anyone. -
Quality of service
-
Meagan Sent on 10/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The perfect day!
My husband and I had a wonderful experience with Lone Star Mansion! All of the staff was always very kind and responsive, which made the process leading up to the day very easy. Everyone was so supportive the day of, and tended to every request and need we had. They helped make sure every detail was taken care of and that all my husband and I had to worry about was having a wonderful day. The venue is also beautiful and makes for GORGEOUS pictures! The food was also great! We received so many compliments from guests on the venue and food. Everything about the venue and day was perfect...you can’t go wrong with LSM! -
Quality of service
-
Abby Sent on 10/13/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing experience
I absolutely loved my experience with Lone Star. They were helpful, professional, and so kind! I can’t recommend them enough.-
-
-
+2 photos
-
Quality of service
-
Cammie Sent on 12/06/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion
We enjoyed every bit of this venue for our wedding. From the initial tour, coordinating appointments, rehearsal and wedding day. The staff was very informative, welcoming, tenitive and fun. The grounds are beautiful, the buildings kept spotless and decorated so classy. We enjoyed the dinner so much. Everything tasted fresh! I highhhhllyyyyy recommend this venue ☺️💗 -
Quality of service
-
Brenda Sent on 10/31/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very pleasant and altogether wonderful
Very beautiful place, grounds and all! Staff is great, very attentive and helpful. Staff really looks out for their clients to help make it the best experience and event they could possibly have. Sara, who manages things, is the best at what she does and makes everyone feel special -
Quality of service
-
Dorene Sent on 10/31/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
5 Star Experience
Love, love, LOVE this venue! It is absolutely beautiful! It is by far the best place to have your wedding. We got the most stunning pictures with the Mansion in the background. The staff is so nice and very good at what they do! We highly recommend them and definitely deserve a 5 star in all areas! -
Quality of service
-
Tristen Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Wedding I've Ever Been To!
I'm obsessed with this property! It's STUNNING, the food was spectacular, and every single employee was amazing! Everyone should get married here! -
Quality of service
-
Donna Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Outanding venue and service
The venue is so beautiful. The staff is fabulous and so attentive to every detail and so supportive. The food options were great as well - a variety of menus to choose from with great flexibility.
I would highly recommend Lone Star Mansion. -
Quality of service
-
Kathy Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Party was amazing
We were guests at a party. The mansion was gorgeous and the views spectacular! The food was really good and the staff was warm and welcoming. -
Quality of service
-
Kim T. Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Fairytale Wedding Every Little Girl Dreams About
My daughter loved when I read her Cinderella as a child. She always wanted the magical wedding. At The Mansion, her dreams came true. From the drive into the Mansion, The beautiful grand staircase, the ceremony in the beautiful glass atrium, cocktails by the pool, and the reception in the rustic, yet elegant carriage house. Everything went so smooth and right on time. It was a magical day for all!-
-
-
+13 photos
-
Quality of service
-
Kristin Sent on 10/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Experience Worth Every Penny!!
The Lone Star Mansion is beyond beautiful! They had several places on site to choose from to have the ceremony, reception, and cocktail hour I would think any bride would be able to find something that suits their taste! The food was absolutely amazing from the hor d'oeuvres to the main dish! All of the staff was very professional and worked tirelessly to make sure the day was a dream come true! In my opinion this is THE venue to have your wedding in the DFW area! -
Quality of service
-
Vivian Sent on 09/13/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Lonestar mansion is the perfect place to have your special event we had a 50th anniversary there with over 200 guest and it could not have gone more perfectly from the planning stages to the date of the event even though many last minute changes had to be made because of the weather Sarah and her staff work everything flawlessly. If you’re looking for the perfect beautiful event center with I caring staff that tends to every need look no farther for the price and for the quality this place is perfect -
Quality of service
-
Courtney Sent on 05/23/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion is HANDS DOWN the PERFECT place to get married. My husband and I saw the Mansion at a gathering two years before we were even engaged and while there he told me "this is where we will be getting married one day". When we got engaged he had only three requests and the number one request was the only place we would even look at was the mansion. I could not be more pleased with our choice. Not only is the mansion its self worth every penny but the food was AMAZING. from the lunch provided by the staff to the dinner everything was PERFECT. having the option to be served lunch made for one less thing to worry about and as you get closer to the day that is just not something you need on your plate! we also loved that our friends had a great time. there was no stressing out trying to find room for people or things and our wedding party was able to enjoy this entire day with us! Sara and Alex were ANGELS, SERIOUSLY they were heaven sent. I could not imagine how my wedding day would have gone if it were not for those two! Thank you all so much!
-Mr. and Mrs. Davis-
-
-
+5 photos
-
Quality of service
-
Amelia Sent on 01/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We husband and I got married at LSM 12/2/17 and we are so pleased we chose this venue! Sara and Tigi are amazing. They were there for many throughout the whole process and on the day they made sure everything ran smoothly and that I was never in need of anything. I truly felt like a princess. The property speaks for itself. Our guests were blown away and fell in love with the mansion. We were married by the oak tree and had our reception in the carriage house. We chose the Emilia buffet (Italian) and we still hear how delicious it was. I’m so impressed how Sara and Tigi both go above and beyond to make sure everything is perfect. They truly amazing and their craft, they were on top of everything. Go check out LSM, you won’t be disappointed!-
-
-
+8 photos
-
Quality of service
-
Lauren Sent on 12/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I recently got married here. We couldn't of asked for a better team of people. Everything about the venue was perfect! Sarah and Tigi were saints!! We would recommend anyone and everyone to have a wedding here. -
Quality of service
-
Kaley Sent on 12/20/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We got married at Lone Star Mansion in November 2017. Since pictures can speak for itself, you already know that the mansion is gorgeous. Booking the package to have it for the whole day to get ready in their amazing bridal and groom suites is something I would also recommend.
From the day we booked Lone Star Mansion, the staff couldn't have been more helpful. We got a few opportunities to go to open houses and put together our vision for the wedding. I also emailed Tigi (the event coordinator) many questions that she effortlessly answered (always in a timely manner). Having a day-of coordinator that already came included with Lone Star Mansion was a blessing, and having it be Tigi was just a bonus.
Our wedding day ran very smoothly (even despite Tigi having to leave mid way through for a family emergency and passing the duty off to another staff member!) The entire staff is very competent and are experts at what they do.
Special shout out to Tigi for climbing a very tall tree to retrieve a crashed drone, they really will do anything to help your day run smoothly! -
Quality of service
-
Kristine Sent on 11/06/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Love, Love this Venue. Both of my children used this Venue. Great Staff and Facilities. I would 100% recommend Lone Star Mansion. -
Quality of service
-
Shayna Sent on 10/24/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
i can not say enough great things about LSM and Tigi and Sara! They really made our day so special. From the moment we booked until the morning after our wedding everything was perfect! There are so many options for ceremony, cocktail hr and reception that this venue has it all. Our guest were in ahh over the venue and staff. Food was out of this world as well! Thank you so much for making our wedding dreams come true! -
Quality of service
-
Kelsey Sent on 10/22/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Having our wedding at the Lone Star Mansion was the best decision we could have made. The Mansion, ballroom, Carriage House, and grounds are beautiful, clean, and well-maintained. The staff are phenomenal. Tigi and Sarah made sure our day went smoothly and stress-free. My now husband and I were frequently out of the area during wedding planning due to job responsibilities, and Tigi made the planning process easy even though we couldn’t always be nearby. They were kind, courteous, professional, and patient with all our questions and requests. When we had an issue with contacting a vendor, Tigi contacted them to resolve the issue on our behalf.
We had so many compliments on the food from our guests! My husband is a foodie so I knew we had to make sure our dinner was good, but it exceeded our expectations! We were thoroughly impressed with our experience with Lone Star Mansion and highly recommend it for anyone looking for a wedding venue.
-
Quality of service
-
Rebecca Sent on 10/15/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Deciding to have our wedding at Lone Start Mansion was one of the best decisions we made during our wedding planning! Tigi was extremely responsive and helpful and the venue was absolutely gorgeous. The guys loved the groomsmen suite and we received endless complements from guests on how beautiful the venue was and how good the food was. I also felt like the package that we purchased was very reasonably priced for everything that we got. Sometimes wedding venues that offer packages that include food, drinks, and a day of coordinator can feel restrictive. Almost as if you're picking off a list pre-planned weddings. One of the reasons we chose Lone Star is that they offered packages that made planning convenient but they still allowed for us to customize everything without up charging us. We sat down with the chef and planned our menu from scratch and were allowed to buy our own alcohol resulting in a truly unique food and drink menu. If you're looking for a mansion style venue I absolutely recommend Lone Star!
-
Quality of service
-
Linsey Sent on 10/12/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Lonestar Mansion truly was an incredible venue for our wedding. Each of the spaces are so beautiful and worked perfectly for each component of our big day. Tigi was such a pleasure to work with during the booking and planning process. The day of coordination was AMAZING. I felt like I could relax the entire day, never needing to make sure things were on time, etc. We stayed the night in the honeymoon suite and had breakfast in bed and a massage therapist come to our room-that was seriously the best way to end our wedding weekend.
All of our guests commented on how wonderful the food was and how beautiful the venue is. It was the perfect place for our wedding and we are so grateful for the entire staff.
I would recommend this venue to anyone searching for that perfect venue. -
Quality of service
-
Cassie Sent on 10/10/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion is the BEST wedding venue in the DFW area. They gave my husband and I the wedding of our dreams! We had our wedding on June 1, 2017 and my guests are still raving about how gorgeous our venue was (my photographer was extremely excited to shoot there), how the food was the best wedding food they had (we went with the Italian buffet), and how it was one of the most smoothly ran wedding they'd ever been to. That is all thanks to Tigi, Sarah and the team. My husband and I were also able to stay in the mansion on our wedding night. This was extremely convenient for us, not having to drive anywhere. My parents, who payed for the wedding, say it was worth every penny. Tigi answered all of my questions, calmed my nerves, and was with me every step of the wedding. She took care of all of the tiny details so I could enjoy our wedding with my husband. I cannot recommend Lone Star Mansion enough! -
Quality of service
-
Britt Sent on 10/04/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion is hands down the best wedding venue! We had our wedding there about 3 weeks ago! The food was amazaing!! All my guests said how beautiful of a wedding we had! Is the best she stuck to the time line and let everyone know their roles and where to go! I will tell anyone and everyone about this wedding venue! If I could give 100 stars I would!! -
Quality of service
-
Jade Sent on 10/04/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Having our wedding at Lone Star Mansion was perfect. It is very regal and is extremely unique. Our coordinator Tigi was great from start to finish. She is very down to earth and honest when we would ask her opinion on things. The venue had lots of pretty spots for our wedding photos which was extremely important to me. You also have to do the catering through their chef and we picked the Italian menu. Our guests couldn't stop talking about how good the food was! They just recently upgraded the carriage house for the reception which turned out so beautiful. They also have a helicopter landing pad which we took advantage of for our exit. The majority of our guests were all from out of state and we wanted them to love our Texas wedding. We got so many compliments and everyone thought the venue had such a wow factor. I am so happy we picked Lone Star Mansion. Thank you so much for making our most important day flawless!
-
Quality of service
-
Megan Sent on 10/04/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion is an amazing venue that we could not recommend enough. We fell in love with the property the moment that we arrived. Every step of the way, we felt at ease and taken care of by Tigi and Sarah. The entire experience on our wedding day was amazing and all of our guests raved about the venue! Lone Star Mansion is amazing and a great decision to make for your wedding!! -
Quality of service
-
Madison Sent on 10/03/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Could not rave about this place anymore! The LSM crew, especially Tigi, is top notch. They made our wedding day absolutely perfect. With awful weather on the horizon, the LSM crew was able to keep me calm. The fact that they have multiple, beautiful back drops for any type of ceremony (including an amazing indoor option) made this venue a no brainer. Their catering was also great. We went with the Italian Buffet, and our guest raved about it! They kept our day running smoothly, and I cannot think them enough. I would recommend this venue to anyone who wants a beautiful wedding with a southern touch. Love it! ALL PHOTOS ARE BY KYLIE CRUMP PHOTOGRAPHY-
-
-
+4 photos
-
Quality of service
-
Brooke Sent on 10/03/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
WOW! Everything about this venue is spectacular!
The grounds, the Mansion, Ballroom, Reception hall, The CHEF (OMG the Chef!) and the whole event Staff is incredible!! I worked very closely for over a year with the wedding/event staff for our black tie Wedding in June of 2017. Our wedding was everything I imagined and SO much more. They were so accommodating with all the vendors and suggested some that were just as spectacular as they were. It was the day of my dreams.
What I love most is that the Mansion is a one stop shop for the day of. There is a full salon upstairs for all the girls to get pampered in and in the basement is the most incredible man cave!! With a Pool, Billards, Poker, Sauna's and yes, a Bar! My man was entertained all day and I had peace of mind knowing he was there! Ha! After the wedding my husband and I got to stay at the mansion in their master bedroom and had full access to the grounds. It was such a lovely way to wind down from the night, take it all in and enjoy our first night as husband and wife!
If we had to do it all over the Lone Star Mansion would be our venue again and again!! Thank you Tigi, Sarah and the whole staff from the bottom of my heart for helping make our dream day come true!!
Best,
Brooke and Justin Simmons-
-
-
+6 photos
-
Quality of service
-
Dana Sent on 06/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The staff at the Lone Star Mansion are above and beyond. They made my day and my wedding perfect!! Thank you so much! -
Quality of service
-
Charis Sent on 05/17/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had a FANTASTIC experience with the Lonestar Mansion. The venue was gorgeous, the service was great, and the fact that there were so many services built in was a lifesaver. I worked with Tigi Vinson the majority of the time and she was amazing! Tigi was so helpful and positive throughout our engagement and the planning process and was the one who kept everything together on our wedding day. She answered all of my questions very quickly (and I had many). She did a great job creating a schedule and reception floorplan for us. She was wonderful day of when she helped guide us through our wedding day schedule. I would not have even thought about cutting the cake or doing toasts if it wasn't for her! She helped gently keep us on track while giving us the opportunity to have a great time. All of the little details were taken care of flawlessly, down to the small things that I would never have thought of. The food at our reception was incredible. We chose Italian, so I can't speak for any of the other meals the chef provides, but ours was fantastic. We had so many compliments on the food, and the groom and I both agreed it was delicious. I was very impressed with the quality of the food considering it was made for 200 people. Our wedding day really could not have been more perfect - looking back there is really nothing I would have changed, and nothing at all went wrong. This was in large part due to the Lonestar Mansion and everything they did for us. I HIGHLY recommend Lonestar Mansion! -
Quality of service
-
Jami Sent on 10/24/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding day was absolutely perfect thanks to Tigi and all the wonderful people at Lone Star Mansion. Everything ran extremely smooth and they were very patient with all of our questions and accommodating with our special requests. We received numerous compliments on the beauty of the venue and the food was amazing! Would definitely recommend LSM! We could not have imagined or asked for a more perfect wedding day! -
Quality of service
-
Paula Sent on 09/29/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion is absolutely breath taking. Sara, Tigi and the entire staff are top-notch and they will make your wedding day absolutely perfect. I highly recommend this venue for a one of a kind fairytale experience. -
Quality of service
-
Jillian Sent on 09/14/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I couldn't have been more pleased with the service, quality, commitment, and professionalism of everyone that worked my event at the Lone Star Mansion. This venue is beyond well maintained and has a wonderful 'team effort' structure to each event they host. Thus, allowing for each guest to be amazed at the over-the-topness that The Mansion provides - let alone the incredible work done by staff that works there. I will keep The Mansion in mind for any future events I might have and will definitely spread the word about this amazing venue and the outstanding staff that works there. Forever a Mansion Fan! -
Quality of service
-
Stefanie Sent on 09/07/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
10 Star's!!! Lonestar Mansion is the best venue hands down. There is not another venue like this. My husband and I had another venue booked, but once we stepped foot inside the mansion, we knew Lonestar Mansion was the one for us. Tigi, Sarah, and the rest of the staff were amazing, they treated us like family. Tigi and Sarah answered any questions I had in such a timely manner. Not only are they great coordinators, they also know the best vendors. Every vendor recommended by Sarah and Tigi were reasonable, professional , and all top rated. The day of the wedding went on without a hitch. Tigi and Sarah made sure the wedding ran timely but also allowed my husband and I to have as much one on one time with each other as we needed. Most of my guest spoke highly about Lonestar Mansion, but so many of our guest gushed about the food. The food was fresh, moist, with plenty of options. It's a great feeling when your guests speak highly about the food.
I would recommend all brides and grooms to visit Lonestar Mansion. You will not be disappointed. If you are looking for a venu that focuses on the bride and groom's needs and wants, Lonestar Mansion is the venu for you.
I am forever greatful for Sarah and Tigi, they both made me feel like a princess the whole day and both made my special day magical.
We love Lonestar Mansion!!! -
Quality of service
-
Catherine Sent on 09/07/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This place should be in a Disney movie. It was absolutely breathtaking and made our once in a lifetime day even more special. They worked with our budget to create a dream come true and I will forever be thankful. Thank you!! -
Quality of service
-
Kaci Sent on 07/06/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion made my dream wedding come true!! Such great service, all the way from the pre-wedding meetings, to the day of. I also recommend you cater through them as well. You get the venue for the whole day and the food was DELICIOUS!! Such a beautiful venue. -
Quality of service
-
Lacey Sent on 04/26/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I wish I could give this venue MORE than 5 stars. Our wedding was absolutely perfect. Tigi, Sarah and Hannah made sure that everything went smoothly and were beyond accommodating. The grounds were absolutely stunning and Chef Stephen did a phenomenal job with our menu. For cocktail hour, he created a gorgeous cheese and fruit spread with carved fruit, and our dinner was absolutely delicious.Guests who attended our wedding could not stop raving about how perfect everything was, and I owe it ALL to Tigi, Sarah and Hannah from Lone Star Mansion.
Every single detail that I could have wanted was hit by the staff at Lone Star. Throughout the entire planning process, Tigi was available 24/7 and able to calm my nerves and help me feel that everything would run smoothly. She and her team, did just that. I feel like Lone Star Mansion is a hidden gem in the DFW area and I am so happy that we had the privilege to get married and have our reception there. Stunning and over the top wonderful! I would recommend this venue to ANYONE. I can guarantee that you will not find a better staff to assist you in your most important day! -
Quality of service
-
User2581258 Sent on 04/19/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I love how welcoming this venue is! They Accommodate to where everything is on site. -
Quality of service
-
Kathryn Sent on 02/17/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My daughter's wedding was just beautiful at Lone Star Mansion in January 2016. Everything went so well. Tigi & Sarah were wonderful to work with and really invested in giving her the perfect wedding. They answered all my questions-and I had many, and put me at ease. The bridal suite is wonderful and the girls really enjoyed having the space and time to get ready. The Man Cave was fun for the men also. The food was awesome and all the staff was accommodating. I would highly recommend this place. -
Quality of service
-
User2472982 Sent on 12/17/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our daughter got married at the Lone Star Mansion on May 29, 2015, and it was fantastic! The personal service was wonderful. Everything went smoothly in spite of a house burning right behind the Mansion. I highly recommend the Lone Star Mansion. -
Quality of service
-
Becky Sent on 04/14/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Michael, GM, has been outstanding through all of the changes that have occurred at The Mansion. His patience, flexibility, humor, thoroughness were outstanding! He made sure things went just right and stayed pretty late into the evening. The upkeep of the Mansion is outstanding. Clean and decorated so nicely. He thinks of the 'little' things that people tend to forget about. His crew that he has working with him was professional, courteous and hard working. DJ that we had was great! he is a riot to work with and has great ideas and works really so hard the entire night. He fogged up the reception room at the end for a 'fairytale' ending. Photography /videography which was by Washington filmz was the most outstanding group of people one would ever encounter. To see them in action is to believe. They will do whatever it is to please the client. They were there for us! They were also very creative about different shots. Flowers- Allison is a godsend, you will not go wrong with her. I can't say enough positive about her. You will just have to experience her. She is detailed oriented. Invitations were creative and swiftly done. Had many, many compliments about her work. Hair and makeup- both came to the mansion for bridals and day of the wedding. Very prompt and they stayed til you want them to go, gorgeous look created. Deana Ellis did the make up and Adrianne did our hair. -
Quality of service
-
Katie Sent on 10/28/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Lonestar Mansion is an absolute stunning building with a great location and offer the whole package deal. They provide all the vendors but if you want to switch one out of not use one all together you are allowed that as well i just got married at the mansion on saturday and i can honestly say it was my dream wedding. The staff is awesome there chef cooks anything and everything and is very well prepared. Another cool option is you can stay the night at the mansion and are served breakfast and a couples massage. If your dream is to get married in a mansion this is the one for you. Thanks you to the Lonestar Mansion along with there entire staff for making my wedding exactly what i wanted. -
Quality of service
-
Kathryn Sent on 04/23/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding was a Fairytale dream come true! The Lonestar Mansion is breathtaking and beautiful. Patricia was so supportive and her staff was the best in excellence. It couldn't have been more perfect. Even our carraige ride like a Prince and Princess was so special. I loved every minute of getting married at The Lonestar Mansion!Lone Star Mansion's reply:
Thank you for the review Kathryn. We really enjoyed your wedding sweetie. If you could send me a few pictures I would appreciate it so I can show you off.
God Bless,
Patricia -
Quality of service
-
Lauren Sent on 03/11/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely wonderful venue! The staff was unbelievable! We had our dream wedding thanks to Patricia and her amazing staff!! -
Quality of service
-
Chrystal Sent on 03/06/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This was an amazing venue for my dream wedding. This was my first wedding and the wedding planning process took place within a three month period and had to be fast tracked. Not only were we able to plan and execute a beautiful wedding, the staff was very diligent in addresses the little details that I had not thought of. Thank you for everything!Lone Star Mansion's reply:
Thank you for the review Chrystal. I know you are very busy. We appreciate the review. God Bless, Patricia -
Quality of service
-
Amy Sent on 02/28/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Love this place and all the staff. Can't wait to return yearly for their valentine galaLone Star Mansion's reply:
Thank you for the review Amy. You are so cute pregnant! It was nice to see you at the Valentine Gala.
God Bless,
Patricia -
Quality of service
-
Cherilynn Sent on 06/22/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The coordinator and owner (Patricia) is wonderful. Guests said it was the best wedding they had ever attended, it was the most organized event they had ever attended, and many more wonderful things. A wedding is such an anticipated event that often the reality is a let down. Ashley & Casey's wedding was "the dream come true".Lone Star Mansion's reply:
Thank you for the review sweetie. Your family and guest were such a pleasure to work with. Tell the newly weds hi for me.:)
God Bless,
Patricia -
Quality of service
-
Samantha Sent on 09/09/20164.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
My husband and I got married at the Lone Star Mansion at the end of July. We were blown away by the facility and the wonderful ladies that work there. We were in constant contact with them. They were quick to respond and made everything as easy as we could imagine. They worked seamlessly with our other venders, which was a blessing. We were looking for a place that we connected with the staff and would accommodate our wishes. We were amazed by the grounds and the magnificent main house. After the wedding we received compliments from our guests on the quality of food. It was wonderful. We couldn't have imagined a more perfect venue. If you are looking for a venue that has it all, including the most AMAZING bridal suite and grooms suite, this is the place for you. -
Quality of service
-
Samantha Sent on 12/28/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Service and Solutions Oriented!
Our wedding was held during the venue's transition to new management. That transition was not communicated to us until the last minute by the old owners and led to some confusion, that's the only reason for my slightly lower review.
Once we got introduced and familiar with Fabiola and the new staff at Lone Star Mansion, they were great during our big day in November! We had an issue with our alcohol vendor and they went above and beyond to help, even though the mistake had nothing to do with them. They were extremely solutions oriented in helping us find work arounds so that the flow of our reception wasn't interrupted. The service that my husband and I received during the reception was fantastic as well. The wedding day is such a whirlwind and the staff went above and beyond to make sure we had everything we needed from saving us some of the lamb lollipops at our cocktail hour to ensuring our champagne glasses were never empty during the reception. Between the service level and the amazing beauty of the location, I would highly recommend the Lone Star Mansion for your wedding!-
-
-
+4 photos
-
Quality of service
-
Lisa Sent on 10/22/20214.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Best Day Ever
I can not say enough about our wedding day at the Lone Star Mansion. It was beautiful, fabulous and more than I could imagine. Ever since Fabiola and Claire Beth took over they have made every step easy and really turned this venue around. The day of our wedding, the lawn was freshly cut, the rest of the place is prestine condition. All the smallest details were checked off and they were by our side until the end making sure all was perfect. 100 times over would recommend. They have an amazing staff behind them as well!!! -
Quality of service
-
Sharon Sent on 01/22/20194.8 out of 5 rating4.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gorgeous Venue
Lone Star Mansion is a beautiful venue with a great staff. Every person I interacted with (which is a lot considering I was the bride) mentioned how stunning this venue was. The staff members, especially Sarah, are very flexible and responsive. They also have a great in-house chef and I received many compliments from the guests that the food was amazing for "wedding food". You will not regret choosing this venue! -
Quality of service
-
Morgan Sent on 12/11/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fairy Tale Wedding
The Lone Star Mansion was beautiful on the day of my wedding. I was wowed during the tour and it really speaks for itself. My only complaint is that I had to switch day-of coordinators 3 times due to turnover and was not officially notified each time. Once I was promised Sara and Nicole, my fears went away - they were wonderful. Staying the night was very convenient as we had to wake up at 4 in the morning to leave at 5 to catch our honeymoon flight.
Dustin was our overnight stay attendant and he was amazing!!! He got up, made sure we were awake on time, make us bagels, and even gave us $20 to go to Starbucks to make up for the fact that their coffee machine malfunctioned.
Having the catering built in was also very nice and I didn't have to worry about it. I could never make it to the Open Houses (which is the only time you can taste the food) each quarter due to travel and other circumstances, so I was worried that I would not get to taste the food that would be served at my wedding, but Sara arranged for me to have a personal tasting at my final meeting. I am so thankful for that.
All of my guests were floored by how stunning the venue is. Sara and Nicole are both wonderful (as is Dustin if you ever get the chance to work with him) and made the stress of switching coordinators a little bit less stressful. -
Quality of service
-
Maci Sent on 05/25/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This venue was more than my husband and I could’ve dreamed of. Our wedding was about a month ago, and guests are still talking about how beautiful and breathtaking the venue was and how amazing the food was. My favorite part was the overnight stay. We were able to use the entire mansion and go where we wanted (we took advantage of the saunas in the man cave). This brings me to my husbands favorite part. The man cave is in the basement and has pool, a poker room, saunas (wet and dry), showers, a bar, and a huge tv, where they could play video games or watch cable tv. Overall, this was the perfect place to get married, and I couldn’t have imagined a better venue.-
-
-
+2 photos
-
Quality of service
-
Holly Sent on 10/04/20174.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
I had my wedding here in May and the weather was amazing. The mansion is always in perfect condition on the day of. The coordinators are so helpful in reaching out to your other vendors and coordinating everything for the day of without you worrying about it. It was a smooth day! We Loved having access to the mansion for the full day to get ready and pamper ourselves! I would love an excuse to have another event at this place -
Quality of service
-
Charlotte Sent on 10/17/20164.8 out of 5 rating4.8
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Place. It was a perfect day. -
Quality of service
-
Mondie Sent on 09/06/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We got married 7/2/16 and couldn't have asked for a more beautiful venue! The food was amazing thanks to the chef at the mansion and the wedding coordinator was very helpful and flexible. On the day of our wedding the staff at the mansion made our day run smoothly. It's a great venue that really lets you maximize your wedding day and get the most out of the beautiful mansion! We wouldn't change a thing about our wedding day and are so thankful for all of Tigi's flexibility, help, and professionalism. Although our experience didn't start with Tigi we are so thankful our experience with the mansion ended with her. Beautiful venue!!! -
Quality of service
-
Emily Sent on 06/04/20184.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The grounds are beautiful and the food is amazing!!! this team really knows how to coordinate a wedding and they mad it so easy for me to sit back and relax during the planning process and wedding day! Very attentive to detail and communication. I did not hear know about anything that went wrong until after the day making it easy to enjoy myself. Even my husband loved this venue...the man cave for the groomsmen was a life saver!! -
Quality of service
-
Whitney Sent on 10/28/20184.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Beautiful Venue
Lone Star Mansion is a beautiful venue that does not require much more decor as the place speaks for itself. The staff were wonderful but my draw back was having to go through 3 day of coordinators with the newest hire having my wedding as her first. Nonetheless, things turned out well and there was a lot of value to the venue overall. -
Quality of service
-
Jenna Sent on 12/20/20174.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Lone Star Mansion was an absolutely great choice for our wedding. The services as well as flexibility allowed us to create a flawless night with friends and family. The food was great, as well, which seems like an understatement considering I ate so much! These people are the best at providing everything you could ask for in a venue! -
Quality of service
-
Danielle Sent on 07/01/20144.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This ventue is absolutely beautiful! I have not had my wedding yet however I am so thrilled for it because I know based on the meetings and vendors that we have discussed about, I know it will all be great!! If you want an all inclusive venue, stress free! Lone Star Mansion I the place to go! -
Quality of service
-
Kathleen Sent on 10/31/20154.5 out of 5 rating4.5
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4 out of 5 rating4.0
We booked this venue during a very rocky transition of ownership and management. I can not say enough about the professionalism of Sara during this time. My daughter was very concerned about the promises made by former management and what was the truth. Sara made sure that her day was beautiful, special and all that she wanted. The entire wedding party felt welcomed and as special as the bride and groom. She was kind and respectful to the entire wedding party and we all had a great time. Our guests were stunned by the beauty of the venue and again how much fun they too had that night. When the reception ended no one wanted to go home . . . Success!!! A very special thanks to Sara for an outstanding job!!! -
Quality of service
-
Anna Sent on 11/13/20154.1 out of 5 rating4.1
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
We decided to book the Lone Star Mansion because the venue is absolutely beautiful and their packages are great. It includes a lot so you don't have to worry about the nitty gritty details. You even have exclusive use of the venue for the whole day! However, when we booked the Lone Star Mansion we did not know they were going through a management transition. This caused some stress for me since not all of the information that I discussed with the previous coordinator was transfer to the new coordinator. From the time we booked until the day we got married we went through 3 different coordinators. After lots of emails and confirmations, I was still nervous for the outcome of our wedding day. Luckily on our wedding day everything went without a hitch. Everything was as expected. All our guests loved the venue and thought it was absolutely beautiful and very Texan as well. I just wished they handled our cake better so we could have taken it home. They dropped it on the floor.
We also got the overnight package which we thought at the time was great since we could just go in to stay the night after the wedding. However, we kind of regret doing that since the bed was horrible and we had to check out at 10am! The bed sinks in the middle and I had back pains the whole night and could not sleep. Luckily in the package we also got a couple's massage the next morning so that helped! The masseuse was amazing! We also got breakfast in the morning and Chef Stephen's wife was really nice, so overall we ended up enjoying our stay.
The venue is beautiful and I would recommend it for any couple that want a venue that takes care of a lot of the nitty gritty like setting up, tearing down, food, etc. For the cost of the wedding we wanted, the prices were pretty much similar to other venues that were not as nice. At the Lone Star Mansion you really get the most bang for your buck. -
Quality of service
-
User1106870 Sent on 03/11/20134.1 out of 5 rating4.1
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The atmosphere is like a dream come true it makes a bride feel like a princess! Really enjoyed our wedding and our remaining friendship with Patricia. Let the lone star mansion bring your wedding dreams come true.Lone Star Mansion's reply:
I am not sure who this is but I would like to think you for the review. Have a wonderful marriage sweetie. Could this be Erica? -
Quality of service
-
Caitlin Sent on 12/12/20184 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
A Wedding Day Dream
My husband and I recently got married at the Lone Star Mansion. We absolutely enjoyed that we were able to select a package where we could have the venue all day of the wedding and stay the night in their Bridal Suite. We were both able to have a calm and relaxing day leading up to the wedding because the coordinators made sure to take care of any details or communication to relay to our vendors, wedding party, and guests. We loved that we had the opportunity to stay the night at the mansion, we felt well pampered by the amenities, and were given breakfast that next morning. We felt like we were in a fairy-tale. -
Quality of service
-
Amanda Sent on 12/11/20153.8 out of 5 rating3.8
-
Quality of service 2 out of 5 rating2.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 2 out of 5 rating2.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I want to start this review by saying that my wedding was beautiful and everything I had ever dreamed of. The day of the wedding went off without a hitch and everyone raved about the venue and staff, and the only person to thank for that is Sara. I scheduled my wedding there over a year in advance, so like many other brides, I went through 3 or 4 wedding coordinators and 2 GMs. I booked the venue because its stunning, had great value for the price, and had enough room for our large wedding party to get ready on location and have the ceremony, reception, and overnight stay be in one place. The venue is nothing short of a fairytale. However, I struggled with the staff the whole time until about 1 month before my wedding when Sara was hired. There was no transparency in the changes being made, disorganization, and at times I was treated terribly. However, Sara assured me that she would do anything it took to make sure I was happy on my wedding day. The day of our rehearsal Michael verbally attacked and yelled at my parents in front of everyone for asking questions about our contract and what was going to be delivered. I was mortified and forced to contact the owners to ask that he would not be present on my wedding day. I had never been treated so poorly. He was not there on my wedding day and Sara did deliver. Everything was stunning and perfect. I used their catering, bartending service, florals, masseuse and DJ and everyone was absolutely amazing. So my suggestions to future brides is that I would be happy to book here again ONLY IF Sara is there and Michael is not. There is no other venue that offers the space, freedom, and beauty that the Lone Star Mansion does. To see more, this is the video from my wedding day http://www.robertobergweddingfilms.com/feature-films/stefan-amanda/ -
Quality of service
-
User2108094 Sent on 04/25/20152 out of 5 rating2.0
-
Quality of service 1.5 out of 5 rating1.5
-
Average response time 1.5 out of 5 rating1.5
-
Professionalism 1 out of 5 rating1.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
The venue is beautiful however our event was ruined by animals (skunks & racoons). We stayed the night before & couldnt sleep due to the alarm system beeping ALL NIGHT. When we called Michael, he said he'd come the next morning to turn off the fuse to the alarm but there was nothing more he could do because the house didnt have an alarm, so there wasnt a company to call. That same night, we were invaded by a family of racoons (or something) who wanted to run a marathon across the attic. We didnt get any sleep the night before the wedding & the next morning Michael simoly laughed & said, he turned off the fuse & would report the rodent problem. The night after the wedding (our honeymoon) the house was sprayed by skunks. My wedding dress & all of our belongings smelled strongly of skunk. Michael arrived Sunday morning & said "thats country life." When I reported this to upper management, (Jed) although responsive, he offers no remorse. There are excuse, after excuse. I asked for return of our deposit & he is denying we ever paid one, even though our contract states that we did, the person we orginally worked with (Jake) was "fired for fraudulant activity" according to Michael, so now Jed is not honoring our agreement with his employee. Its a Brides NIGHTMARE!! Beautiful, yes...service, HORRIBLE, UNPROFESSIONAL & you are treated as if you did something wrong to them when clearly every bride & groom deserves rest the night before there wedding, a decent honeymoon w/o smelling like skunks & a return on their deposit, regardless of what you THINK was or wasnt done on behalf of a "fraud/termed employee." I DO NOT RECOMMEND simply because if something goes wrong, there is no responsibilty, you are treated very poorly and made to feel as if they owe you nothing to accomodate you. -
Quality of service
-
John Sent on 12/01/20221.8 out of 5 rating1.8-
Quality of service 1 out of 5 rating1.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 1 out of 5 rating1.0
-
Value 2 out of 5 rating2.0
-
Flexibility 2 out of 5 rating2.0
All That Glitters is Not Gold
Our daughter's wedding was in November. The beauty and magic of this venue come from the architecture, the grounds, and the invited guests who help you celebrate. BUT that’s where it stops…
- During the initial tour, they treated us like we were valued customers. All of that changed after signing the contract and paying the deposit. The staff called and texted several times to ask the same questions that had previously been answered multiple times. We booked the venue exactly 12 weeks before the wedding date, so the planning phase was short and they still couldn’t keep our file organized. They generally seemed uninterested and unprofessional.
- Also during the initial tour, the carriage house was set up for an event, and we were told that everything was included with the package price. However, during the planning meeting (which Fabiola was 30 minutes late for), the candle holder centerpieces were all of a sudden $25 per centerpiece to rent. The signed contract never stated anything about rentals, and there was not an itemized rental pricing sheet in the contract or in any of the follow-on correspondence. The cross in the ballroom/chapel was also a major item shown in the “all-inclusive” tour and was the deciding factor for our daughter when she chose this venue. The cross was not set up at the rehearsal the day before the wedding, and when we asked about it, we were met with rude remarks and informed that it is a rental item. Also, one of the employees, Keesha, was unprofessional during our rehearsal and was also rude to several guests on the day of the wedding.
- We paid for meals for 131 guests. At the last moment, 39 people were unable to attend due to illnesses and other various reasons. This was $1483.05 (before the added tax and service charges) worth of food that we paid for and were not given the opportunity to donate to a homeless shelter or give away at our discretion. During dinner service, multiple guests overheard the service staff say they were taking all of our extra food home with them. This is absolutely unbelievable!
- After the cake cutting, the staff took the cake to the kitchen for cutting and guest service. Upon returning from the sparkler send-off at 10:00, both wedding cakes as well as the hand-painted cookie favors were nowhere to be found. I assume the staff took those home as well. We came inside with almost two hours to spare before we had to be out of the venue to try the other cake flavors that we did not get a chance to try earlier. All of the cake was gone! The two employees in the kitchen conveniently had no idea what happened to it.
- Most of our guests complained that the staff continuously removed food and drink items from the tables, even if they were mostly full. Guests had to make several unnecessary trips to get more drinks. Service was terrible!
- The contract states that a uniformed sheriff’s deputy is required to be on the grounds for security. There was no security officer at this event, which is required because alcohol was being served.
- The planning sheet for the bridal resort package stated that a breakfast menu would be provided for the morning breakfast. No menu was ever provided, and the bride and groom were served plain bagels and a side of fruit.
- For the bridal resort package where the couple stays the night, one employee remains on the grounds for the night for safety reasons…understandable if there's a separate space for the person to stay. But this man was out in the hall and spent the night in the room directly across from the bridal resort bedroom, which made the wedding night awkward and not romantic at all. Also, the bride and groom said the bed was extremely uncomfortable.
- If you're still not deterred, all of this and more can be yours for a hefty price of over $17,000!Lone Star Mansion's reply:
John,
Thank you for providing your detailed feedback. We are always looking for ways to improve things like client communication, and feedback like this is very important for us to hear, especially in those rare cases when a client feels we have fallen short of their expectations. Some things we cannot change policy on, such as food safety regulations, which prevent anyone from taking food home due to food safety risks. But certainly if we can improve our interactions with our clients at any point in the process, we always want to look for ways to do that.
We were so happy to host your family for this joyous occasion, and wish your daughter and her husband a lifetime of happiness and fulfillment. -
Quality of service
-
Leanna Sent on 11/03/20241.6 out of 5 rating1.6
-
Quality of service 2 out of 5 rating2.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 2 out of 5 rating2.0
Speechless
Fabiola was great until she wasn’t! I want to start off by saying once we got in signed the contract everything else went down hill….. I had a date planned for my decoration display 😂got there and my colors weren’t the correct color . I waited almost two months before hearing back from them to get it correct . After hearing back from them about my decor she hired a florist to take care of the decor bc for almost 20k I didn’t want fake flowers. Once I got the quote from the florist I came to find out I was being charged for things that were already included in my wedding package. Set up and delivery plus the main table me and my soon to be husband would be sitting at . Next we set up a meeting to finish paying the remaining balance and how convenient they left off the cost for the servers which was $700 more dollars ….. let me inform you the whole time during the planning she reminded how she was doing all of this and it was costing her pocket ! When it came time for my planner to converse with one of her employees the lady asked her who was our caterer and what would we be eating ! This should already be known less than a week before the big day , I was blown away . Rehearsal day come and my group of about 20 show up and the lady comes out and ask if I’m there to tour the place , um no it’s rehearsal day ! Wedding day was absolutely magical and it was set up beautifully, couldn’t have asked for a better more smooth day ! Wedding is over and my bridesmaids go to grab there stuff from the mansion and they are locked out . Once they have access to grab there stuff they are harassed by some man that works for the mansion being told Fabiola is watching y’all 😡 lastly that same man stayed upstairs with us while we slept at the mansion , talk about weird creep vibes ! Yes I understand they have to secure there venue but that was totally weird and I don’t feel comfortable. There should be a different area for someone to stay while the couple stays there on there wedding night , not right across the hall front where the couple sleeps ! We were threatened by the police when we had the venue until midnight , this was at 11:30 ! Woke up the next am to gather our stuff and leave we didn’t even want to stay for the breakfast! Would not recommend this venue to anyoneLone Star Mansion's reply:
Dear Leanna,
Thank you for taking the time to share your feedback regarding your experience at
Lone Star Mansion. We appreciate your insights and are glad to hear that your wedding
day itself was magical.
We sincerely apologize for the initial mix-up with your decoration colors. This was an
honest mistake on our part, and we are grateful that we were able to correct it well
before your wedding day. We took great care to ensure that your decorations were
based on natural flowers, as per your requests, and we waived delivery fees while
decorating the VIP table at no additional cost.
Regarding the catering, we understand your concerns about the communication. While
we strive to keep our clients informed, we regret any confusion that may have arisen.
Our staff is trained to be aware of all details regarding the event, including food service,
and we will address this internally to ensure better communication in the future.
We also want to clarify that we have staff on-site to assist with any needs or
emergencies, and they are stationed in a separate area to maintain privacy for our
couples. We prioritize the security of our venue and the belongings of our wedding
parties, which is why access is limited after the ceremony. We understand this may
have caused some inconvenience, and we appreciate your understanding of our
practices and protocols.
Lastly, we regret that your experience with our team did not meet your expectations
and that you felt uncomfortable at any point. We take your feedback seriously and we
also appreciate your understanding in our protocols that were communicated to you as
well as explained in writing in your agreement.
Thank you again for your comments. We wish you all the best in your new journey
together.
Warm regards,
Lone Star Mansion Team -
Quality of service
-
D. Chapman Sent on 11/09/20241 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Would not recommend to nobody!!!!!!!!
No ,no, no!!!! Very ,Very unprofessional people, not to mention all the extra charges they added !!! A complete Sh!t show!!!!Lone Star Mansion's reply:
Dear Mr. Chapman,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. We strive to provide the best service possible and take your concerns seriously.
Regarding the additional charges, we ensure that all costs are clearly communicated upfront. If there was any misunderstanding, we would be happy to review your case and address any discrepancies.
We value your input and would like to discuss this further to resolve any issues. Please contact us directly at your convenience and we would be happy to discuss with you.
Best regards,
Lone Star Mansion Team -
Quality of service
-
User2890764 Sent on 06/24/20160.9 out of 5 rating0.9
-
Quality of service 2 out of 5 rating2.0
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 1 out of 5 rating1.0
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
The 2 best qualities of this venue, were the food, and the actual beauty of the venue. The coordinators were terrible. In the 5 hours I was upstairs with all my girls getting ready, the coordinator, whom I paid for with the venue payment, she was no where to be found. When my guests started to arrive, again no one from the venue was around to show them where to go. One of the ladies insulted my mother and was incredibly rude to my sister in law and her husband. They tried to get more money out of us, when really they should've reimbursed us. All in all my wedding was a dream, but it was not because of them. Behind the scenes it was a disaster. I didn't even get the top of my cake back from them and when we did our toasts, our coordinator was missing so our $200 bottle of champagne wasn't opened much less poured. We toasted with other peoples water glasses. It was a joke. The food was amazing and the chef helped me more throughout the day then the coordinators, and there were 3 of them. The amount of money my parents and my husband & I paid, we should've been treated like kings and queens, instead we were treated like crap. I recommend not booking this venue and finding one with people who actually care that this is the most important day of your life. -
Quality of service
-
User1403075 Sent on 10/26/20130.2 out of 5 rating0.2
-
Quality of service 0 out of 5 rating0.0
-
Average response time 0 out of 5 rating0.0
-
Professionalism 0 out of 5 rating0.0
-
Value 0 out of 5 rating0.0
-
Flexibility 1 out of 5 rating1.0
Though the Lone Star Mansion is a beautiful venue the management is a disaster. The package included catering and cake. The catering originally offered was horrible (Mimi's Cafe and another private company). We fought for a caterer of our choice and ultimately had to pay a price difference for caterer and food of our choice. Also cake was good, however, not only did it not look like my picture of the cake I wanted but the grooms cake was not what we ordered. It was chocolate instead of red velvet with buttercream frosting!
Patricia was never available for appointments! If she emailed us back it was unprofessional and she would attack us via email. We had to constantly walk on eggshells due to her instability. I had to meet with her incompetent assistant who didn't know what candle votives were or the color ivory as a couple examples. On the day of our wedding it was her assistants last day on the job and Patricia let her leave early and she didn't follow through or pass on any information of remainder of decor and set up (THEY were the "day of" coordinator included in package). I only got to meet with the assistant and Patricia didn't follow through with any of it because she didn't know any of it because of her lack of availability.
Also, the rehearsal was horrible I had to coordinate it. She had no clue how to run it. She just stood there admiring everything, but not helping.
The mixers for drinks were not there, no bottle water, no beer at cocktail hour was even put out, and ice!!!!! Had to pay $400 extra for sodas and ice on top of that!
The only things that went right were the vendors we hired and were paying separately. It was a headache the whole time!
Patricia is a really great person and let me come set up the day before and come the day after, but she made the process difficult and was not easy to work with. If I had to do it again, I would 100% choose a different venue.
Lone Star Mansion's reply:
Skye,
I had no idea you felt this way. You refused to use our caterers with two to choose from. Only Reata would do for you, which came with a team of employees. My husband took down the fan under the gazebo and put up your chandelier and took it down after the wedding and put the fan back up; at no charge. I also allowed you to come in early and to use the master suite, etc. many things you were not charged for. We do not provide alcohol, but allow it. The $400.00 was for the set up, sodas and ice. not mixers for your alcohol. It pays for the staff to set up the bar for the event and clean afterwards. I am sorry if you were not pleased but your wedding was wonderful. During the rehearsal I was trying to line folks up but you wanted it done differently so I allowed it, afterall; it was your wedding and I wanted you to have it your way. Most venues would not have allowed you to bring in your own caterer as I did or take over the venue. I stepped back and allowed you to. I never argued with you about anything that I recall unless you think I was arguing when I was trying to save you money on the caterer. If I did not respond as soon as you liked, I am sorry. I hope you and Kent have many happy years together.
I gave you a great discount because you worked with autistic children; which was the reason the venue was started, to support a school my husband and I had started for children with autism. Your cost came from using an expensive caterer, since this was so important to you.
Your wedding was June 22, 2013
God Bless,
Patricia
-
Quality of service
Are you interested?
Are you interested?