London and Lace Reviews
View more informationReviews
4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
11 Reviews
92% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
11
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Sydney B. Sent on 07/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing store
As an intern at London and Lace, I've gotten to see first hand how amazing the owner is. She truly cares about her brides and always gives them the best experience possible. Not to mention, she has great taste in dresses. If you want an experience you'll never forget, come get your dress here!!As an intern at London and Lace, I've gotten to see first hand how amazing the owner is. She truly cares about her brides and always gives them the best experience possible. Not to mention, she has great taste in dresses. If you want an experience you'll never forget, come get your dress here!! -
Quality of service
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Lauren C. Sent on 07/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and fabulous
Lisa is absolutely fabulous. From start to finish the experience was magical and so special. Everyone is so knowledgeable, sweet and encouraging. I felt like a queen and would recommend this shop to everyone and anyone!Lisa is absolutely fabulous. From start to finish the experience was magical and so special. Everyone is so knowledgeable, sweet and encouraging. I felt like a queen and would recommend this shop to everyone and anyone! -
Quality of service
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Sallie Sent on 10/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They are Amazing! Very friendly and professional. They helped me create the look I have been dreaming about.They are Amazing! Very friendly and professional. They helped me create the look I have been dreaming about. -
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Ann Sent on 06/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
London and Lace was my first stop when shopping for my dress. Two of my bridesmaids and I noticed the gorgeous dresses in the windows just passing by one day. After scanning the website and reading about their values, I knew I had to start there.
I did not anticipate how nervous I was going to be when I walked in! I had my mom and two bridesmaids with me. Lisa was so welcoming and asked me to describe my vision for The Big Day. She asked if I had anything in mind and we picked maybe 5 dresses to start. Her husband happened to be in the store that day and suggested a Leanne Marshall gown. After turning it down at first, I decided to give it a shot. It was maybe the fifth or sixth dress I tried on and as soon as I was in it, I knew it was the one. It was purchased and ordered before we left the store!
But that's not where my relationship with London and Lace ended! Lisa sent me to the best local tailor, kept my dress at the store in between portraits and the wedding, and steamed it and helped me pack it before I left! She is so knowledgable and one of the most beautiful people I've had the pleasure of meeting in Columbia.
Whether you're local or not, if you're shopping for a wedding gown, London and Lace will be worth the trip!London and Lace was my first stop when shopping for my dress. Two of my bridesmaids and I noticed the gorgeous dresses in the windows just passing by one day. After scanning the website and reading about their values, I knew I had to start there.
I did not anticipate how nervous I was going to be when I walked in! I had my mom and two bridesmaids with me. Lisa was so welcoming and asked me to describe my vision for The Big Day. She asked if I had anything in mind and we picked maybe 5 dresses to start. Her husband happened to be in the store that day and suggested a Leanne Marshall gown. After turning it down at first, I decided to give it a shot. It was maybe the fifth or sixth dress I tried on and as soon as I was in it, I knew it was the one. It was purchased and ordered before we left the store!
But that's not where my relationship with London and Lace ended! Lisa sent me to the best local tailor, kept my dress at the store in between portraits and the wedding, and steamed it and helped me pack it before I left! She is so knowledgable and one of the most beautiful people I've had the pleasure of meeting in Columbia.
Whether you're local or not, if you're shopping for a wedding gown, London and Lace will be worth the trip! -
Quality of service
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Chernise Sent on 06/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My experience at London & Lace Bridal was just perfect! I couldn't have imagined a more charming shop and both Lisa and her husband made me feel like a princess. Their selection of dresses was thoughtfully curated and as luck would have it, the 2nd dress I tried on absolutely took my breath away. I am grateful that my wedding dress search began with them! I highly recommend this boutique.My experience at London & Lace Bridal was just perfect! I couldn't have imagined a more charming shop and both Lisa and her husband made me feel like a princess. Their selection of dresses was thoughtfully curated and as luck would have it, the 2nd dress I tried on absolutely took my breath away. I am grateful that my wedding dress search began with them! I highly recommend this boutique. -
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Barbara Sent on 06/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would highly suggest this bridal boutique to brides looking for a very special gown! Lisa has got an eye for "what is right for you" and she suggested me the right dress from the beginning. I started with a completely different idea, then I tried the one suggested by Lisa... and I fell in love. Then Lisa and her amazing seamstress Beatrice did the changes / cuts/ additions that I required to add "a bit of me" to the dress. The result? An extra happy bride! I highly recommend this elegant shop to all the Brides who want to live a beautiful experience choosing their exclsuive wedding gown and dreaming their wedding day!I would highly suggest this bridal boutique to brides looking for a very special gown! Lisa has got an eye for "what is right for you" and she suggested me the right dress from the beginning. I started with a completely different idea, then I tried the one suggested by Lisa... and I fell in love. Then Lisa and her amazing seamstress Beatrice did the changes / cuts/ additions that I required to add "a bit of me" to the dress. The result? An extra happy bride! I highly recommend this elegant shop to all the Brides who want to live a beautiful experience choosing their exclsuive wedding gown and dreaming their wedding day! -
Quality of service
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Danielle Sent on 05/26/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unlike any other bridal boutique I have ever been to. Truly a one of a kind experience.Unlike any other bridal boutique I have ever been to. Truly a one of a kind experience. -
Quality of service
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Trice Sent on 07/09/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was my very first bridal appointment and it didn't disappoint. Lisa was so nice and so calm, she made us mimosas and had cookies when we got there. The shop is really pretty and theres a huge mirror for you to see yourself in in case you have your "Bridal Moment". I showed her a few dresses off of my pinterest and she instantly started pulling dresses she had with a similar style for me to try; The dresses are GORGEOUS, and you can tell that Lisa knows what she's doing, which makes you feel better when she suggests something. Some of the dresses are pricey, but the quality looks and feels worth it. I can't say enough about her, if you can afford it, definitely try her out.
This was my very first bridal appointment and it didn't disappoint. Lisa was so nice and so calm, she made us mimosas and had cookies when we got there. The shop is really pretty and theres a huge mirror for you to see yourself in in case you have your "Bridal Moment". I showed her a few dresses off of my pinterest and she instantly started pulling dresses she had with a similar style for me to try; The dresses are GORGEOUS, and you can tell that Lisa knows what she's doing, which makes you feel better when she suggests something. Some of the dresses are pricey, but the quality looks and feels worth it. I can't say enough about her, if you can afford it, definitely try her out.
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Quality of service
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Tracey Sent on 09/02/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was slightly serendipitous that we ended up at an amazing shop on Devine St. that was able to get me in very (very) last minute. London and Lace was the perfect place to spend this daydream of a day. When we walked in and I saw the glitter concrete floors and antiqued decor I knew I was in the right place. I was pleasantly surprised to find out the lucky lady that would be assisting me on my journey for the day just happens to have the same taste for vintage, romantic, whimsical, unique and downright gorgeous wedding gowns that all have a personality of their own. Even luckier, my new personal hero, Lisa Kyzer, owns this awesome shop and meticulously picks every dress in it to be sure you can have nothing less than a magical experience.
I would recommend London and Lace a million times over!!It was slightly serendipitous that we ended up at an amazing shop on Devine St. that was able to get me in very (very) last minute. London and Lace was the perfect place to spend this daydream of a day. When we walked in and I saw the glitter concrete floors and antiqued decor I knew I was in the right place. I was pleasantly surprised to find out the lucky lady that would be assisting me on my journey for the day just happens to have the same taste for vintage, romantic, whimsical, unique and downright gorgeous wedding gowns that all have a personality of their own. Even luckier, my new personal hero, Lisa Kyzer, owns this awesome shop and meticulously picks every dress in it to be sure you can have nothing less than a magical experience.
I would recommend London and Lace a million times over!! -
Quality of service
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User2511834 Sent on 01/20/20164.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
THE PERFECT BRIDAL EXPERIENCE. Just be prepared to go out of budget. I did, but in the end completely worth it. They love what they do!THE PERFECT BRIDAL EXPERIENCE. Just be prepared to go out of budget. I did, but in the end completely worth it. They love what they do! -
Quality of service
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Scarlett Sent on 06/10/20151 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
I ordered a wedding dress from London and Lace in November 2014, when the dress came back at the end of March 2015 the dress was completely different from the dress that I ordered. I contacted the store owner with a side by side comparison picture and she asked me to email her the picture along with the changes that needed to be made. The dress fit fine but it was visually a completely different dress. I e-mailed her with visual changes only. The dress came back 2.5 weeks later and was still not the same dress I ordered in November and now had an even bigger problem, literally. The dress was now 3 inches too big all over because the store owner advised the designer to let the dress out 3 inches without my knowledge. I got extremely upset and was basically asked to leave her store. The following Monday my mom contacted the store owner, Lisa Kyzer to resolve the situation and was told to come pick up the dress that she did not want to deal with us and neither did her preferred tailor. I decided to call and apologize to her myself to try and work something out and we ended up picking the dress up from her and paying in full. We had to contact the tailor on our own who was very willing to work with us and we ended up spending an additional $500 to fix the already $4000 dress that was never the dress I ordered to begin with and the sizing was altered without my knowledge and the store owner refused to take responsibility or ownership over her mistake causing me to scrape for additional funds to repair this dress. She also "ordered" a veil for me 3 times that never really got ordered h till my mom stopped by to find out why it was not in yet 2 weeks prior to my wedding. She charged us twice for the veil, but refunded one of the charges after the mistake was brought to her attention. She told us she didn't care what we reviewed about her business because she is "fabulous". She ruined my wedding dress and the pictures are horrible.I ordered a wedding dress from London and Lace in November 2014, when the dress came back at the end of March 2015 the dress was completely different from the dress that I ordered. I contacted the store owner with a side by side comparison picture and she asked me to email her the picture along with the changes that needed to be made. The dress fit fine but it was visually a completely different dress. I e-mailed her with visual changes only. The dress came back 2.5 weeks later and was still not the same dress I ordered in November and now had an even bigger problem, literally. The dress was now 3 inches too big all over because the store owner advised the designer to let the dress out 3 inches without my knowledge. I got extremely upset and was basically asked to leave her store. The following Monday my mom contacted the store owner, Lisa Kyzer to resolve the situation and was told to come pick up the dress that she did not want to deal with us and neither did her preferred tailor. I decided to call and apologize to her myself to try and work something out and we ended up picking the dress up from her and paying in full. We had to contact the tailor on our own who was very willing to work with us and we ended up spending an additional $500 to fix the already $4000 dress that was never the dress I ordered to begin with and the sizing was altered without my knowledge and the store owner refused to take responsibility or ownership over her mistake causing me to scrape for additional funds to repair this dress. She also "ordered" a veil for me 3 times that never really got ordered h till my mom stopped by to find out why it was not in yet 2 weeks prior to my wedding. She charged us twice for the veil, but refunded one of the charges after the mistake was brought to her attention. She told us she didn't care what we reviewed about her business because she is "fabulous". She ruined my wedding dress and the pictures are horrible. -
Quality of service
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