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Weddings

Liz Santana Beauty Reviews

Liz Santana Beauty

Liz Santana Beauty

Altamonte Springs, FL
4.4 out of 5 rating, 13 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
13 Reviews
88% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.4 out of 5 rating
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    4.4 out of 5 rating

Awards

13
  • Carol
    Carol C. Sent on 07/30/2021
    5 out of 5 rating
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    Wedding Bridal Makeup

    Liz did my bridal makeup for my wedding and she did an absolutely AMAZING job!!!!! She’s extremely talented and made me look exactly the way I wanted on my special day!!! I immediately started crying when I saw myself in the mirror tears of joy because the makeup was so gorgeous!!!! Liz is really fun to work with and makes you feel super comfortable also which I loved!! :) I will definitely work with her again for any other future makeup Iook I may need for other special events because she is hands down the best MUA!!!! To all future brides look no further because she will doll you up and make you look like a queen on your big day!!! 👰🏻✨👌🏼 🙌🏼
  • Safia
    Safia H. Sent on 06/12/2021
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    My Fairy Glam Mother did her thang!

    Liz... what can I say.... she truly turned me into a Disney Princess for my big day. I honestly didn't what to take the look off, but after midnight the big day was over. :( lol BUT Liz did absolutely amazing! She conducted my hair and make-up trial so we could see if my vision would work and it did! Day of the wedding she did me, my 4-year-old, maid of honor, and my sister's services! She communicates with you and really invests in you to get the look of your dreams. I just want to also know that she creates looks that just again make you look so dreamy and beautiful but she's also is able to highlight the natural beauty that you already bring to the table. I receive so many Great comments on my wedding day look. I was so worried about my hair, as my wedding was outdoors. But I had no issues with my hair! Every strand stayed where it needed to be even once I got back home. My makeup stayed flawless for about 14 hours without needing to do any touch-up. I cannot wait to work with her even more in the future! Please book her for your wedding as you will not regret it.
  • Angélica
    Angélica R. Sent on 07/16/2023
    5 out of 5 rating
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    The absolute BEST

    Where to begin?

    10/10. I trust Liz M Santana with my eyes closed, and anyone can rest assured they will look their absolute best with her. She’s professional, down to earth cheerful and caring, someone you can trust will deliver.

    Love love love her attitude and assertiveness. She’s creative and picky with the quality of the products she uses. All in one package deal! Be sure to respect her time, value and craft as she takes it very seriously. You will be proof of that once she is done with you.

    To elaborate more, she did my makeup and hair for my wedding. To say I was blown away is an understatement, I felt like a goddess. Also, I was so impressed on how long my makeup lasted. I danced the entire night and it was intact even the next day.

    She also did my maternity photos make up, and again, perfection. She’s a master in her craft for sure. I look forward to seeing her continued success.
  • illustration stars

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  • Jessica
    Jessica H. Sent on 01/07/2020
    5 out of 5 rating
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    Wedding Trial

    Liz is incredible. I actually saw her do my friends makeup for her wedding and knew I had to book her right away! She did my makeup for an event I had and my wedding trial makeup! She’s attentive, listens to what you want, and will work with you and adjust if it’s not what you wanted. Liz is an artist and both times people would complement my makeup nonstop!
  • Emily
    Emily C. Sent on 03/31/2020
    5 out of 5 rating
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    Amazing work!

    Liz was so wonderfully helpful for my wedding in February 2020! She fit me in after my previous artist cancelled and I was so thankful because her services were convenient, simple, and my bridesmaids and I looked amazing! So thankful for you and your services Liz! If you can book her do it!
  • I
    Irene Sent on 01/26/2020
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    Amazing work!

    Liz and her team were absolutely amazing. Liz made sure we each felt beautiful, and as the bride I can say I’d never felt more beautiful than I did on that day. She was very responsive with any questions I had and always willing to offer advice. Thank you Liz for such amazing work and helping make my special day that much more amazing!
  • Y
    Yenesia Sent on 09/22/2019
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    Amazing!!!!!

    She was so amazing! She made my cousin, the bride, feel so special on the most important day! She did such a great job! She did my mother in law and truly made her look spectacular! Words won’t do it justice. She was overall great!

    Liz Santana Beauty's reply:

    Thank you ! It was a pleasure meeting all of you. The bride and psrty looked stunning . We stared many laughs and snacking conversation. So glad you had meet all of you ! Xoxo
  • L
    Lynkoya N. Sent on 01/18/2020
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    Elopement makeup

    Liz made me feel beautiful on my special day! Loved her good vibes and genuine energy! Thanks for the beautiful experience!
  • J
    Jessica Sent on 10/02/2019
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    Professional and great quality

    My bridesmaids and I looked amazing because of Ms. Santana. I loved how the makeup didn’t feel caked and it lasted all night long. Highly recommend her.

    Liz Santana Beauty's reply:

    You looked absolutely beautiful! Thank you for letting me part of you amazing day !!! Bellísima !! Thank you for trusting your cousin for referring me !! I love the smiles ❤️
  • Samantha
    Samantha H. Sent on 05/03/2023
    4.8 out of 5 rating
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    Felt so beautiful!

    Hired Liz for hair and makeup for all my girls. Her team and her were very nice and everyone felt so beautiful!
  • A
    Andrea P. Sent on 09/20/2019
    4.8 out of 5 rating
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    Wonderful experience with Liz Santana!

    Liz made all of my bridesmaids and myself look stunning for my wedding. Highly recommend her! She was on time and got everyone done on time by working efficiently, but still doing an excellent job. Book her - you won't regret it!
  • Ashley
    Ashley G. Sent on 04/12/2021
    1.6 out of 5 rating
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    Unprofessional - Rescheduled me 2 times then “double booked me”!

    I had high hopes for Liz as we met at an event and I was very excited to book with her because her portfolio was amazing. She suggested doing my bridal trial the same day as my engagement photoshoot and I thought that was a fantastic idea. She instructed me to book through her online website, which I did that day. She then lets me know that she cannot honor my bridal trial date that I picked in March because she is getting surgery done and will be out for 3 weeks. I thought it was strange if something as big as surgery that would prevent her from working, that she would NOT FORGET to block it out on her online booking system or that she didn’t mention it to me before I booked. Oh well, I decided to keep her and push my Engagement Photoshoot 3 weeks later to April just for her so she could do my bridal trial. April was not ideal for me since it starts to rain in the afternoons, but I took the chance because I understood she made a mistake with her booking. I then get an email a few weeks later saying my appointment has changed from late lunch to the morning. I was quite surprised because she did not ask me if this was okay, which I really was not okay with because my engagement photoshoot with the photographer was not until sunset (I told her this but it did not seem to matter). The morning appointment she chose was also during my work hours. BUT, she insisted that she was “busy” and it needed to be done in the morning. So again, somehow her scheduling was not correct, and I had to suffer.

    This is now the week of my engagement photoshoot. Its 9am on a Monday the morning. I have my usual work meetings and I get a “text” (not a professional phone call) from Liz saying “Hi Ashley there was a schedule conflict, the salon double booked me, what other day would you be available.” At first, I thought it was a joke because surely she knew how important Friday was to me and this would now be the 3rd time she has moved my time and/or day. I told her to immediately call me and she had no explanation for the cancelation other than it was the salon’s fault, which I find hard to believe. She did not say sorry or show any compassion. She also had no explanation as to WHY I was also the “runner up client” in her always changing my times and days for this trial. I booked well far in advance so there is no reason why I had to suffer due to scheduling conflicts. I did let her know I was not happy and see if she could make it work. She ended text me and telling me we could go with the original time but she was not happy with my “tone” and the way I spoke to her. I felt I had all the right to let her know I was disappointed. I did not yell, I did not curse, I did not raise my voice, but I was firm in telling her I was not happy. She also said how she “forgot” it was my engagement photoshoot on Friday but I mentioned it to her several times over the phone and through text which I have proof of.

    In the end, I am extremely upset, and I called my mom in tears today. Liz, in the future own up to your mistakes and do not change a client’s time/day more than once. Start calling (not texting) your clients and ask them first before you change times with them. I hope you treat future clients more professionally and take notes when clients tell you things. Get your booking straight, it should not be that difficult since it's online. It should not happen 3 TIMES! Good luck!
  • E
    Elie C. Sent on 05/03/2022
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    Unprofessional

    I was really looking forward to using her services as I love her work. I booked Liz 8 months prior to my wedding to ensure I have no issues and I paid a deposit.. 2 months before my wedding I reached out to her to inquire about my trial makeup which is included in the contract because she never reached out to me after I paid for my deposit. She then for one, says she doesn’t have records of my booking, I then had to tell her I paid my deposit and then over sudden she recalls. Second, she then tells me that she has to figure out how to manage because she has another event booked that day also. Mind you I booked her 8 months in advance. Thirdly, she then tells me she doesn’t have any availability for my trial makeup & that I can schedule with her assistant instead, which didn’t make sense to me as her assistant wouldn’t be the one doing my makeup on my wedding day. After I expressed my concerned she says she will call me the next day to arrange time to schedule a trial… I never received a call. I reach back out to her stating I didn’t get a call, and then she tells me that she will call me once she leaves her event she was in. I waited until the next day and still no call… I reached back out to her again for the third time saying I don’t like the lack of professionalism and communication. And I would like my deposit back.. she then blames me saying that I should’ve reached out to her 6 months prior to book the trial, but no where says that on the contract, nor did she reach out to me.. bottom line. She refused to take accountability for her mistake and lack of professionalism and she refused to refund me my deposit. I do not recommend her at all. Horrible experience. Photos below to show our conversation