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Lindsey Limousine, Inc. Reviews

Lindsey Limousine, Inc.

Lindsey Limousine, Inc.

Windsor, CT
4.2 out of 5 rating, 20 Reviews
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Reviews

4.2 out of 5 rating
4.2 out of 5 rating
20 Reviews
84% recommend it
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  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.2 out of 5 rating
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    4.3 out of 5 rating
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Awards

20
  • A
    Arielle Sent on 05/20/2019
    5 out of 5 rating
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    Excellent service and very reasonable

    I used Lindsey Limousine for my wedding and could not be any happier. They were so easy to work with and very prompt with all my pick-up times. I did not have to worry about a thing on my wedding day because of them.
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    Austin T. Sent on 11/23/2018
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    Highly recommend

    Lindsey made the whole process very easy--from booking to the actual pick-up and drop-off. Drivers were on time, professional and the cars were beautiful. Highly recommend.
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    Ashley Sent on 11/22/2017
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    Lindsey Limousine was the best choice we could have made for our wedding transportation. The driver we had was phenomenal. He was on time, professional, helpful and also had a great personality. It made the ride home from our wedding very relaxing after the very full day we had. The stretch limo we had was incredibly clean and fully stocked. It was the perfect end to a perfect day. I would recommend Lindsey Limousine to anyone and will definitely use them again in the future.
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  • User2625206 Sent on 05/28/2016
    5 out of 5 rating
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    Carl was fantastic! Couldn't of asked for a better person so professional, very nice!
  • User2216749 Sent on 07/08/2015
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    We had a WONDERFUL experience with Lindsey Limousine. Leo was our Limo driver that brought myself and the rest of the bridal party from my home, stopped at a hotel for one hour and then to our venue. There was never a second of concern and he made sure myself (the bride) was comfortable and easily in and out of the limo without too many people seeing me. He always had a smile on his face, was an extremely safe driver and made sure the bridal party and the groomsmen (two separate trips) were happy at all time! we also used them for guest transportation, got the luxury coach bus, each guest had a blast in the bus and not a single complaint!
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    Mike Sent on 03/31/2015
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    From booking to execution this was a great experience. We took the new Mercedes Party Coach which was gorgeous!!! It's brand new and it's top notch. We had a lot of stops and trips and we had the most incredible Chauffeur Darren for the day! I cannot thank Darren enough he arrived right on time and was just ready to have a great day with us. It was snowing he jumped out of the car every time to ensure I was covered as was the rest of our bridal party! He was truly there for us to ensure we had a great time, when we finished photos early he even offered to take us for a spin to help us relax! We cannot thank him enough for such a wonderful day!!!
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    Courtney Sent on 06/14/2014
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    Amazing service we had a limo and party bus! They were on time very efficient and when we needed to add an extra hour they were very willing an understanding! Highly recommended!
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    Rachel Sent on 12/27/2013
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    We loved Bruce! Our transportation was right on schedule and reliable.
  • User994338 Sent on 10/29/2012
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    LOVE Lindsey Limousine! From being picked up by Armondo on Wednesday morning (pre-wedding) to being driven back to NYC by Pete pre-hurricane Sandy on Sunday, we couldn't be any happier with the amazing service and drivers you employ. Our limo driver, Darren, took great care of us, and the party bus drivers were amazing. The drivers were all early/on-time, professional, patient, and courteous. Although we have known Armondo for a while, we loved getting to know the rest of the crew. We absolutely appreciate you guys helping to make our day so, so special! Thanks, Lindsey Limo :)
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    Karen Sent on 09/03/2012
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    My sister in law gifted us our limo but we loved it! the staff was friendly and prompt. They were there exactly on time and provided excellent service the whole time. Would definitely use them in the future for other events!
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    Melissa Sent on 10/25/2011
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    Lindsay Limousine was a pleasure to work with. There customer serive was very quick to respond back to emails and phone calls, which is very important when your a busy working bride. The driver we had was prompt, even a little early which was great in helping us stay on time and on track. The car was so clean, comfortable and roomy. Our driver also had a great sense of humor, and didn’t drive like your typical limo driver. I will be using this company again for our private transportation needs, as they were also the only company that was willing to work with my budget.
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    Amber Sent on 11/21/2010
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    Very pleased with the services provided. I would recommend this company. I initially, had another company I was going to used, as they were slightly cheaper. I told them this and they discounted the price for me. Very professional company to work with.
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    Belen Sent on 05/31/2012
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    Great company, fair prices. Very accomodating and punctual!
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    Deirdre Sent on 01/17/2011
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    Lindsey Limousine was an excellent limo service. The drivers were polite and courteous and truly helped to make things go smoothly.
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    Mona Sent on 11/26/2012
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    We rented a limo for the bridal party (and me before the ceremony) and a town car for me and my husband (after the ceremony). One of the drivers was excellent. He wasn't intrusive at all but kept checking that we had everything we needed- water, champagne, etc. He missed the entrance to the Church so it took a little while to turn around, but we ended up getting there right on time so it wasn't a big deal at all. The driver that we had for our town car though would not stop talking to us about his life. It was fine to a certain point, but we were hoping to just have time to talk with each other right after we were married, and it took him a while to get the hint. When we were taking photos at the park in between our ceremony and reception they followed us with a cooler which was nice. They were on time for everything and it was an overall good experience.
  • User1261880 Sent on 07/29/2013
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    They got the bride, bridesmaids, and parents of the parents of the bride to the church on time. The driver was very nice and attentive
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    Melissa Sent on 08/20/2012
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    My maid of honor had to organize our dresses in the limo because the driver asked her to do it instead. Not too happy.
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    Catherine B. Sent on 06/29/2021
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    Brides, stay away from this company!

    We had an agreed contract for our wedding day that included an approved itinerary and a 4 hour minimum that we paid for. Our bridal party stopped in a busy park to take photos before the ceremony, and our driver was texting with one of the groomsmen to make sure he knew where to find us after photos and vice versa. After the driver dropped the bridal party at the venue, instead of going to pick up 30+ guests at the hotel to bring to the ceremony, he apparently decided that the job was over and WENT HOME instead of completing the remaining stops on his contract. Because of his complete disregard for the job, we had to delay our wedding ceremony nearly 40 minutes, while resulted in our cocktail hour getting cut down so short that my husband and I missed the entire thing we spent a year planning as we had to choose between cocktail hour or taking photos.
    I figured Lindsey would be understanding and give us a full refund, or at least refund the hours that the driver didn't work - especially since I was not asking to recoup all of the other wasted costs - food, drink, music, etc. - but instead was told it was my fault, the groomsman's fault, the wedding planners fault - basically anyone they could think of even though they did not have it anywhere in writing that the contract changed.
    The amount they would have needed to refund was nothing to them as a big company, but everything to use as a the bride and groom. I was shocked at how terribly they treated us and would not wish the experience on anyone. Please stay away and find a company that treats their customers with respect and dignity, and especially on their wedding day.



    Lindsey Limousine, Inc.'s reply:

    Catherine, our Chauffeur was prepared to do the itinerary as scheduled and was dismissed by the Wedding Planner and by one of the groomsmen. We are not pointing blame for the miscommunication, but from an operational point of view, we still provided the service as scheduled and have numerous emails and texts to confirm this.

    We performed the service exactly as it was ordered and only left after being dismissed. The bride didn't want to hear this and demanded a full refund. We did offer a sizable discount even though we were dismissed, but nothing short of a full refund was good enough. We have serviced thousands of weddings over the past 30+ years and have great reviews. It is disappointing to see reviews from people who feel the need to destroy a company's reputation.
  • User2195416 Sent on 06/24/2015
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    After dealing with this company and being put on hold and always transferred to another operator and then having the price a lot higher my family decided to call the companies in the area we were renting from first to check pricing really made a difference and we paid significantly less for the service. Please take my advice and check at least 2 or 3 local companies first before booking with this company.
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    Alexandra Sent on 07/16/2014
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    I was in a bridal party Saturday, July 12 and Lindsey was chosen as the transport service from the Courtyard Marriot in Cromwell to Pavilion on the Lake in Middletown. Pick up was at 4:30 in order to arrive at the ceremony space by 5:00. Your limo driver failed on the key concept of getting his passengers to their destination on time. He drove us directly into a dead-stop traffic jam on Rt 9, while other wedding guests who left the same hotel at the same time consulted their GPS and avoided the whole disappointing mess. One would think that the person in charge of transportation would take the time to verify any traffic issues to ensure there would be no delay in arriving to the destination. Yes, this person was using a GPS, however, most systems are updated to route the driver to the way that takes less time. What happened was the exact opposite and his passengers were stuck in traffic for over 45 minutes, which resulted in your paying customer, the bride, to feel the worst kind of apprehension one could possibly feel on their wedding day.
    This service was deplorable. As a woman with a group of friends in their mid to late 20's, we are at an age where almost everyone we know is requesting referrals for various wedding services, including limo. Lindsey Limo will receive the worst possible review from all those who attended this wedding. Guests were forced to wait almost an hour for the ceremony to begin-contingent on the arrival of the bride, of course, and worst of all your most important customer that day spent the drive in a state of sheer disbelief and sadness. Your driver failed in his job last weekend. We never heard any apology, not even an indication he felt remorse for making his paying customer regret using your services. Lindsey Limo is an embarrassment to this industry. Your customers deserve an apology and at the very least, a refund of their payment. Anything less would be a clear indication that you do not care about your customers after they pay
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