Liberty Limousine Service Reviews

Reviews

• Featured

  Brittany G. Sent on 10/25/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Wedding Day Transportation

  Liberty Limousine had the perfect transportation for my wedding party. The bridesmaids and I loved the stretch limo. The champagne and decorations were a great touch. My husband used the ford transit van and said it was very comfortable.

  Liberty Limousine had the perfect transportation for my wedding party. The bridesmaids and I loved the stretch limo. The champagne and decorations were a great touch. My husband used the ford transit van and said it was very comfortable.

  Liberty Limousine Service's reply:

  We are so glad you had a great experience! Thank you for taking the time to give us a review! We wish you all the best in the coming years as husband and wife.
  
  Team Liberty
  
• Donna Sent on 08/13/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Liberty Limousine!! TOP NOTCH!!!

  Liberty Limousine was great!! I hired them for my wedding and had top notch service. The driver assisted the bridal party every step of the way. Also used them for my bachelorette party. We had just a great time and couldn't have gotten better service anywhere!! Will definitely be using them again for any transportation needs that I may have!! Thank you for making our day special!!

  Liberty Limousine was great!! I hired them for my wedding and had top notch service. The driver assisted the bridal party every step of the way. Also used them for my bachelorette party. We had just a great time and couldn't have gotten better service anywhere!! Will definitely be using them again for any transportation needs that I may have!! Thank you for making our day special!!
• Michael Sent on 11/04/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Great service and driver! Luxurious ride to our wedding, complimentary champagne was a nice surprise, great experience and price - highly recommend!

  Great service and driver! Luxurious ride to our wedding, complimentary champagne was a nice surprise, great experience and price - highly recommend!
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• Kathryn Sent on 04/10/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Finding the transportation was my husbands duty, and he did a great job finding these guys! Liberty limo did a fantastic job. It was pouring on our wedding day, and the guys held an umbrella over me and all of my bridesmaids while we shuffled in and out to our different destinations. They were super friendly, which is very important when you are a stressed out bride! I would HIGHLY recommend them to anyone who wants a professional and courteous experience.

  Finding the transportation was my husbands duty, and he did a great job finding these guys! Liberty limo did a fantastic job. It was pouring on our wedding day, and the guys held an umbrella over me and all of my bridesmaids while we shuffled in and out to our different destinations. They were super friendly, which is very important when you are a stressed out bride! I would HIGHLY recommend them to anyone who wants a professional and courteous experience.
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  User5792795 Sent on 03/09/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  good prices, clean cars, nice staff. def. will be using for future needs.

  good prices, clean cars, nice staff. def. will be using for future needs.
• Sarah C. Sent on 07/08/2022
  4 out of 5 rating

  4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0
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    4.0
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    4.0 out of 5 rating
    4.0

  Fabulous Limousine Driver

  Our limousine driver was fabulous she went above and beyond to ensure our wedding day was fabulous!! It was a spectacular day

  Our limousine driver was fabulous she went above and beyond to ensure our wedding day was fabulous!! It was a spectacular day
• Kim Sent on 08/26/2019
  1.8 out of 5 rating

  1.8
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    1.0 out of 5 rating
    1.0
  • Average response time
    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0

  Limo Driver had no urgency or sense of direction!

  Very disappointed in the service from Liberty. I will say that the initial discussions with the office staff made me feel comfortable as they seemed to be well organized and knowledgeable. The driver that was assigned to drive the party bus on my wedding day was the opposite. The plan was to take the groom and groomsmen to the church and then pick up the bride and bridesmaids and bring them separately. All of the pick up and drop off points were close to each other yet we allowed for an extra 15 minutes of time in the drivers schedule for any traffic, accidents, etc. The driver was using a GPS and google maps on his phone and got lost several times to the point where the ceremony had to start 30 mins late. Once the driver realized he was lost he showed no sense of urgency nor provided any apology for the confusion. We were frustrated to the point where we provided him step by step directions and he would still mess up. There were literally a couple instances where we would say turn left and he would turn right. Since the ceremony started late, the time for pictures between the ceremony and reception had to get reduced. This caused us to skip pictures we wanted in certain locations. Most importantly, our plan was to go to the cocktail hour at the reception to thank and mingle with guests. Since we were behind on schedule we completely missed cocktail hour and thus threw off everything planned for the reception.

  Very disappointed in the service from Liberty. I will say that the initial discussions with the office staff made me feel comfortable as they seemed to be well organized and knowledgeable. The driver that was assigned to drive the party bus on my wedding day was the opposite. The plan was to take the groom and groomsmen to the church and then pick up the bride and bridesmaids and bring them separately. All of the pick up and drop off points were close to each other yet we allowed for an extra 15 minutes of time in the drivers schedule for any traffic, accidents, etc. The driver was using a GPS and google maps on his phone and got lost several times to the point where the ceremony had to start 30 mins late. Once the driver realized he was lost he showed no sense of urgency nor provided any apology for the confusion. We were frustrated to the point where we provided him step by step directions and he would still mess up. There were literally a couple instances where we would say turn left and he would turn right. Since the ceremony started late, the time for pictures between the ceremony and reception had to get reduced. This caused us to skip pictures we wanted in certain locations. Most importantly, our plan was to go to the cocktail hour at the reception to thank and mingle with guests. Since we were behind on schedule we completely missed cocktail hour and thus threw off everything planned for the reception.
• Jennifer N. Sent on 05/23/2024
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0
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    1.0
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    1.0 out of 5 rating
    1.0

  Unreliable for Wedding Transportation

  They booked us the wrong vehicle. Unreliable and don’t value customers. Caused so much stress on our wedding day and rehearsal day. They have not apologized and still aren’t taking responsibility. I, the bride, had to get driven to the church in our hotel’s transportation rather than the limo bus with my bridesmaids. It caused a snowball effect and a TON of stress. That’s the last thing you want on your wedding day!

  They booked us the wrong vehicle. Unreliable and don’t value customers. Caused so much stress on our wedding day and rehearsal day. They have not apologized and still aren’t taking responsibility. I, the bride, had to get driven to the church in our hotel’s transportation rather than the limo bus with my bridesmaids. It caused a snowball effect and a TON of stress. That’s the last thing you want on your wedding day!