Leonardo 5th Avenue Reviews

Reviews

• Stephanie Sent on 08/15/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent service

  My groomsmen looked amazing and the service was just what I needed under the stress of planning.

  My groomsmen looked amazing and the service was just what I needed under the stress of planning.
• Al Sent on 08/22/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Gracias Leonardos por tan excelente atención y preparación para nuestros caballeros y para mi esposo! Wow! Tremendo. Estamos agradecidos por todo. !Dios le bendiga!

  Gracias Leonardos por tan excelente atención y preparación para nuestros caballeros y para mi esposo! Wow! Tremendo. Estamos agradecidos por todo. !Dios le bendiga!
• 
  User3581765 Sent on 08/03/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  With our destination wedding in Puerto Rico there were obviously a lot of moving pieces. Being able to work with Leonardo’s for the boys outfits provided some ease to the entire event. The staff are so friendly and accommodating. They made whatever minor alterations were needed in the moment and they provided the look we were going for.

  With our destination wedding in Puerto Rico there were obviously a lot of moving pieces. Being able to work with Leonardo’s for the boys outfits provided some ease to the entire event. The staff are so friendly and accommodating. They made whatever minor alterations were needed in the moment and they provided the look we were going for.
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• Mario Sent on 01/05/2020
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great service, but there were minor issues do toa change in their service system

  Great styles and really helpful staff. There were minor issues with the order due to a change in their service system which made us double check everything to correct the issues.

  Great styles and really helpful staff. There were minor issues with the order due to a change in their service system which made us double check everything to correct the issues.
• Isabel C. Sent on 07/26/2021
  4 out of 5 rating

  4.0
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  It was good.

  The suits were beautiful. Our only issue is organization and timeliness. We got our suits two days before the wedding and only because kept calling and calling. They also told us we had to go in a couple months before the wedding to get fitted, and because we don’t live in PR we booked tickets to do so, but after getting there they told us that we didn’t need to do that. Frustrating and lacks organization, but nonetheless we had the suits and they were perfect.

  The suits were beautiful. Our only issue is organization and timeliness. We got our suits two days before the wedding and only because kept calling and calling. They also told us we had to go in a couple months before the wedding to get fitted, and because we don’t live in PR we booked tickets to do so, but after getting there they told us that we didn’t need to do that. Frustrating and lacks organization, but nonetheless we had the suits and they were perfect.
• Ernest Sent on 01/10/2017
  4 out of 5 rating

  4.0
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I rented tuxedo's here for my groomsmen. While it was tricky getting through on the phone, and not everyone spoke english fluently, this was definitely the best option for tuxedo rentals in Puerto Rico. They had a good selection and I was able to find some matching midnight navy tux's that were very similar to the custom one I had made for myself as the groom. We got in, got fitted, had to make a few changes for some of the guys, but they worked quickly and efficiently to get everyone looking sharp for the big day with time to spare.
  Granted they were not cheap, but I think that's the nature of the garment rental beast... rent it a couple times and its basically the same price as buying. But they worked with me, and also got us secondary backup shirts in case things got soo sweaty at the ceremony in the sun that they could swap them out with fresh shirts for the reception.
  I worked with the Bayamon and Santurce locations, was happy with both. Don't forget to ring the doorbell so they open the door!
  Tuxedo's in Puerto Rico? Get in touch with Leonardo's.

  I rented tuxedo's here for my groomsmen. While it was tricky getting through on the phone, and not everyone spoke english fluently, this was definitely the best option for tuxedo rentals in Puerto Rico. They had a good selection and I was able to find some matching midnight navy tux's that were very similar to the custom one I had made for myself as the groom. We got in, got fitted, had to make a few changes for some of the guys, but they worked quickly and efficiently to get everyone looking sharp for the big day with time to spare.
  Granted they were not cheap, but I think that's the nature of the garment rental beast... rent it a couple times and its basically the same price as buying. But they worked with me, and also got us secondary backup shirts in case things got soo sweaty at the ceremony in the sun that they could swap them out with fresh shirts for the reception.
  I worked with the Bayamon and Santurce locations, was happy with both. Don't forget to ring the doorbell so they open the door!
  Tuxedo's in Puerto Rico? Get in touch with Leonardo's.
• Antonio Sent on 06/09/2018
  0.9 out of 5 rating

  0.9
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Leonardos fifth Ave rental
  Very disappointed with your freaking service.
  When rented contract receipts says,
  use date 06/10/2018
  pickup date 06/08/2018
  return date 06/11/2018
  after 2:00 PM
  went to the store on 06/09/2018 around 11 AM to pick suits and the manager told us to come after 2:00 pm cause suits are available by contract just one day before the use day of activity. WTF contract violator
  me and my son were in a rush to keep the freaking suits neat,fix and fit.
  next time will buy a tuxedo and keeped at home from a different place.
  
  thanks for a very disappointing bad service

  Leonardos fifth Ave rental
  Very disappointed with your freaking service.
  When rented contract receipts says,
  use date 06/10/2018
  pickup date 06/08/2018
  return date 06/11/2018
  after 2:00 PM
  went to the store on 06/09/2018 around 11 AM to pick suits and the manager told us to come after 2:00 pm cause suits are available by contract just one day before the use day of activity. WTF contract violator
  me and my son were in a rush to keep the freaking suits neat,fix and fit.
  next time will buy a tuxedo and keeped at home from a different place.
  
  thanks for a very disappointing bad service

  Leonardo 5th Avenue's reply:

  We are very sorry for the inconvenience this has caused you. At Leonardo we are committed to providing quality service, so we ask you to send us your contact information to clarify and resolve this mishap.