Legend Limousines Reviews
Reviews
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4.3 out of 5 rating
4.3
Good
73 reviews
Recommended by 86% of couples
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Quality of service 4.3 out of 5 rating4.3
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.4 out of 5 rating4.4
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Value 4.2 out of 5 rating4.2
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Flexibility 4.2 out of 5 rating4.2
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Rachel Sent on 09/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible and just what we needed
The Executive Limo team was so responsive and flexible. We had two getting ready locations in addition to our ceremony and they helped us to shuttle the whole wedding party where they needed to be in great time! They were also very professional and even made a point of driving past some nostalgic spots for us en route! -
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![Jaimie]()
Jaimie Sent on 06/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Professional
We had a great experience with executive limousine they had the best prices by far and the entire wedding was seamless with our many pick up and drop offs. Only criticism is that the stretch limo that was sent for us did have a big dent in it but otherwise we had a perfect day -
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Ashley Sent on 06/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best value around
We did a lot of price comparing before we booked all of our vendors. Legend limo was by far the best prices around. They were completely professional, on time and clean. The booking process was easy, and so was changing a few details at the last minute! I would absolutely work with them again. -
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Jacqueline Sent on 06/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
fam rec - great price and pick
although I have not picked a limo place yet - highly considering them because of their prompt response and likability - as well as their good prices. -
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Latoya Sent on 05/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Party Bus
I ordered a 20 passenger party bus to transport myself and the bridal party for my wedding. I received emails and texts when the vehicle arrived. The bus was clean, the driver was safe and courteous. He helped me and the other females, on and off the bus. He showed us how to work the sound system, and we partied!! The children loved the disco lights.
I would recommend a party bus over a limo. There was no sitting down and scooting over to make room for the other passengers. You step on and walk to your seat. We had space to keep our belongings while we rode, and a safe place to keep them while we were in the ceremony. -
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Marie Sent on 10/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very accomodating!
The limos were on time. The driver's were courteous. The cars were clean. Everything went very smoothly! -
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Danielle Sent on 06/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend was great! They were on time, buses and car were immaculate, and the service was impeccable. Our driver Bobby was awesome! Thank you! -
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Laura Sent on 04/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience with Legend Limousine! Their party bus we rented was fantastic and our driver was the best! We used them for a bachelorette party recently and when our plans were changed at the last minute, Legend Limousine was more than accommodating with the changes! Amy was a pleasure to work with and answered all my questions. Definitely looking forward to working with them again! -
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Alexa Sent on 03/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service from start to finish. We rented the 24 passenger Cadillac Escalade and vintage rolls Royce for our wedding. Beautiful cars and best price around! Customer service was great. they were on time, the drivers were very nice. My husband and I both agreed this was the easiest thing to book out of all the things for our wedding. Smooth and easy process. Highly recommend Executive Limo! -
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Domenico Sent on 10/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t be better. Great service all around. -
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Sarah Sent on 10/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I hired Legend Limousines for my wedding and was absolutely impressed by the service. Our driver was outstanding, prompt and so accommodating! (I wish that I could remember the driver's name because he deserves a round of applause!!) The Cadillac was perfect! thank you Legend Limos and Nikki Bruno as well for making this part of my wedding the least stressful part!! -
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Regina Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend Limousines was very accommodating, friendly and arrived at my house early with time to spare. I would definitely use them again and recommend them to all. Thank you for you excellent service guys!! -
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Ian Sent on 09/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I utilized Legend Limo on 4 separate occasions over the past few months. We used Legend for my wife’s bachelorette party in a Sprinter Limo Van, for our wedding day in a 20 person Escalade Limo, for our post reception pick up, and for an airport transfer to our honeymoon.
Pricing is on par with all the other limo companies, in fact they may be a bit cheaper. More importantly, they were very reliable and professional in every one of the four interactions I had with their drivers. The drivers were early each and every time, including our 4:30 am airport pickup! Legend showed me a lot about the integrity of their business as well. We had booked an 8 person limo for a pick up-drop off after our reception. I was quite surprised to learn that the 8 person limo had broken down and they sent a PARTY BUS instead! That gesture showed that even though Legend already had completed the biggest ticket item of our relationship (Wedding Limo), they were still willing to take care of their customer no matter how small the transaction.
Additionally, I was in contact with Amy at Legend Limos multiple times to plan, confirm, and adjust our various itineraries over the months. Amy was efficient, professional and accommodating in every interaction. -
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Alyssa Sent on 01/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend Limos is absolutely amazing! I use them for my company's manager dinner, each year, as well as for personal use. The office workers are so friendly and truly care about your experience. Amy in the office was a sweetheart- she answered any questions i had and made the process of reserving multiple limos a breeze- even when i had a few crazy requests. Their limos are pristine and their drivers are awesome! I wouldn't use any other company for work or play!!! -
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Miscelleana Sent on 12/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most transportation vendors that I emailed wouldn't email me pricing. They only wanted to talk on the phone. That was aggravating considering I have 4 kids and a full time job and everything else in between. But, Nicole on Legend Limos emailed me back and forth until she was probably sick of me. I asked her a million different questions with a million different scenarios, and she answered me back every time in a timely fashion with pricing. She made it so much easier for me to know all my options whenever I asked. She is the reason I chose Legend Limos. Aside from that, the pricing was great too. It was definitely the best pricing option for my budget and for what I needed. The limo drivers were both very nice and my driver went above and beyond making sure I was a happy bride. He helped me with my dress and kept me hydrated! It was a great experience all around. -
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Kat Sent on 10/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Legend Limos for our wedding day and we were extremely pleased with the service!!! We booked a 20 passenger Cadillac Escalade which was brand new and in immaculate condition. Our bridal party was extremely pleased. We also booked a 1938 Cadillac, to escort my dad and I to the church and then my husband and me after the church. It was really sweet to have a classic car driving us around, and it was nice to have some alone time on our special day. The drivers were so professional and they even helped organize the procession of our large bridal party at the church. They helped keep things moving, which was very helpful with a big bridal party. -
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Renee Sent on 07/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We booked with Legend Limo off a recommendation list from my venue. I do not regret doing that at all. They were affordable the Party Bus & 1955 Rolls Royce were both clean, sparkly and perfect. They picked up the groom & boys early, arriving to my pickup location early as well. Zee (girl) was driving the party bus and was just amazing, she took care of everyone and was just great. George was the Rolls driver and was funny, accommodating, we took the "long" way to the church because we were so early and were able to wave, honk and have a great time with everyone. George helped the church with getting everyone in line, fluffed my dress whenever it was needed. Made us laugh before we walked down the aisle and arranged my dress and veil before we walked down the aisle. -
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Maggie Sent on 12/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were blown away with the service provided by Legend Limosines! They were almost an hour early to pick up my husband and his family/bridal party, joked around with them to dispel some of the nerves, and then turned around and did the same for me. We had our pictures on a dead end road but there was no hesitation or concern on their part, they were perfectly professional and completely safe in operation of the (gorgeous) vehicle, one less detail for us to worry about. The options we had to choose from were extensive, and we were guided to make a comfortable decision for our whole wedding party - no one was squished and sweaty headed to the reception! I would definitely recommend them to friends, and use them again for non-wedding related festivities! -
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Elyse Sent on 10/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome experience! Not only were they super helpful during the planning process but were great during the wedding (one driver even came into the church to help organize the bridal party and procession!) - would definitely recommend!! -
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Donna Sent on 06/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were on time, very professional, and responsive to phone calls. Excellent service. -
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Alexandre Sent on 03/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent limo! Excellent service! Excellent driver! The experience of hiring your limo service was fantastic. . The chauffeur was also very nice by nature( Richard car 33). He also helped me in managing my luggage. Over all it was a wonderful experience. Thank you Legend Limousines, we will use you again. Highly Recommended. -
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User1981732 Sent on 12/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend limos was amazing! From the moment they arrived there was nothing but professionalism. They were on time and made sure our guests were as well. Our day went so smoothly because of their staff! -
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Amanda Sent on 11/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone that I've dealt with was amazing and so helpful. Both limos for the wedding were on time they were actually early!! We also has a car to drive us to the airport the next morning at 430am and it was early!! I loved all the drivers as well all were so friendly and helpful made everything so much easier knowing I had nothing to worry about with my limos!!! -
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Allison Sent on 11/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional staff, arrived early to my home and lent a hand at the chruch with my gown. No problems getting to the reception, would recommed to all. -
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Nicole Sent on 10/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I booked a Large Mulit-Car (6 car) package with Legend Limousines, from the moment of reservations to the final drop off they were nothing but professional. We got an Antique car for pictures, A large party bus for parents & Bridal party, limos for family and Shuttle buses for guests to and from hotels. Every Single car was on time (early) Clean and fully stocked. My Limo Chauffeur Willie for me and my dad to the church and family from church to venue was amazing, he helped me in and out (which was not an easy task with my dress) fluffed my dress as I started down the isle and was right there when me and my husband got out of the church with water which was GREAT since I was so dehydrated. I have also used this company for wine tours and other events, I Would not recommend any other company! -
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Mary Sent on 09/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very happy with this limousine company! We got a limo bus to fit my bridal party and their dates, as well as my husband and I. The bus was awesome and comfortably fit everyone. Our driver Edgar was excellent. They always responded to phone and email questions and arrived promptly the day of. Highly recommend! -
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Phil Sent on 08/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very happy with this limousine company! The car was beautiful and driver George was excellent. Thank you to Scott for taking care of all the details. Highly recommend! -
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Melissa Sent on 06/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service. We had no problems. They showed up on time and were very helpful. Sal who drove our Rolls Royce Antique was the nicest man. He took care of me during the church etc. I would definitely recommend them -
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User1673203 Sent on 06/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We booked an escalade limo, a shuttle bus, and two sedans for our wedding and were EXTREMELY pleased. We would definitely recommend Legend Limousines. Easy to work with and they provide, clean cars and overall GREAT service! -
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Joseph Sent on 06/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got 2 limos, a classic car and a airport drop off. They were all 15 min early. The vehicles were clean. The drivers were great, especially George. -
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Eric Sent on 12/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I use Legend Limo for all my transportation needs. Very often I need to get clients to and from the airport. I always hire Legend Limo. Their professionalism and reliability is "second to none". Thet are alway's early, their drivers are personable,well dressed, and always eagar to go over and above for my clients.
There have been numerous times I have used them for both personal and business outings. Their busses are amazing. They pay attention to every detail plus some details I never would have thought of.
I used them for several weddings of family and clients. All their drivers acted as if they were in the wedding themselves. They help line up the guests, Make sure all the women and flowers are perfect. THey even work in conjunction with the photographers. It is like having a group of Wedding coordinators at my disposal.
Weddings, Airport transpotation, Nights on the town, or Party busses. Legend Limo is my one and only place for ALL my transportation needs.
Legend Limo lives up to their name.. Their service is TRULELY Legendary.. -
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Pattie Sent on 12/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a surprise 50th birthday celebration for my husband...I booked a party bus for the night with a pick up on eastern long island into NYC and home again...the snow stared falling the day of the party and the roads were not good...our driver Jay was fantastic!!! He kept us safe on the roads and got us into the city with ease...I would highly recommend Legend Limo and plan to use them in the future! The bus was clean, stocked with ice, water and soda and Jay was a pleasure!!! -
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Jackie Sent on 11/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was in jam 3 weeks before my wedding. I had 25 out-of-town guests coming to my wedding without cars who needed to be transported from hotel-church-reception-hotel. I emailed Legend and within an hour had a quote. Responsive to email/phone, price was incredibly fair, and my guests were taken care of. They had a blast on the limo bus listening to music and getting pumped up for the reception :-)
I will definitely be using this company again in the future.
Thanks again!
Jackie B. -
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Andrea Sent on 10/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used their brand new 28 passenger party bus for you wedding day. The bus arrived on time, fully stocked and very clean! The driver was also very nice. Celia was very helpful and easy to work with during the booking process. No complaints! Thank you! -
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User1296611 Sent on 08/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nicole who works at the Home office is extremely friendly & really helped ease my mind with everything else that we had to worry about, great follow up & reviewing where & when the drivers had to be. The drivers of the Bus & Limo were extremely professional & helpful, truely a Great job all around. -
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Dana Sent on 08/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend was absolutely incredible from start to finish. They went above and beyond in every way and really made our wedding that much more special. They were so much more than just a transportation service! Their drivers provided support, humor when needed, and such professionalism, and for the best value you'll get from a limo company. I changed my requests many times throughout the wedding planning process. They were always quick to respond, ease any of my concerns, answer any questions, and were so flexible and easy going. Thank you, Legend!!!!!!!! -
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Diana Sent on 06/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wanted to thank our wonderful drivers that we had on our wedding day. It poured all day and the drivers were able to keep each and every person dry! They were very nice and extremely professional !! -
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Kelly Sent on 05/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We selected two cars for our wedding. A Lincoln stretch to pick up the groom and groomsmen to bring to the church and another Ford stretch limo/truck for the girls and the rest of the day. We definitely couldn't beat the price. I was more impressed with our driver. Since we had a rainy day he was out there with the oversized umbrella walking each individual girl to and from the limo. He carried our flowers, our dresses and transported/packed/unpacked all of our belongings. We had a long drive from the church to the beach and then the reception and he was a great driver. The limo was clean, updated electronics inside, and a wet bar with some extra champagne. He really made everyone in our bridal party feel special. -
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Jami Sent on 08/26/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were on time and extremely professional. -
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Ana Sent on 06/12/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great value, great drivers, prompt service. -
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Arthur Sent on 05/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We contracted with Legend Limousine to provide a town car to pick us up from our home to bring us to the venue and then to provide a stretched limo at the end of the night to drive us to the hotel. They worked to give us a price that kept us on budget and stayed in touch with us to confirm all the details - even allowing us to change the pickup times the DAY before the wedding. The best part of the experience, though, was the wonderful surprise they gifted us - instead of showing up with a town car they upgraded us free of charge to a stretched limousine. The limos were fully stocked for both rides and we had a great experience. We highly recommend them. -
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Kathleen Sent on 04/27/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend Limo's provided excellent service for our wedding and for our service to and from JFK for our honeymoon. They were on time, the party bus was clean and equipped and it was a great value. We highly recommend Legend Limos. -
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![Kristina]()
Kristina Sent on 04/06/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic limo company... Our driver knew exactly what to do and when, helped calm me down when the nerves hit before the wedding, he was super professional... Def. recommend them!!! -
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Jackie Sent on 10/29/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Legend Limousines, Inc for our wedding and they were professional and did everything correctly. We had a stretch Escalade and a Rolls. The drivers were in tuxes and were early each time. We had a town car at the end of the night and he was there waiting for us. They also had a red carpet and champagne service. Their limos were clean and everything worked. We also used them for a 40 person limo bus the next day that was perfect! We would highly recommend them! -
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![Alissiah]()
Alissiah Sent on 08/03/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Limos in perfect condition and super clean. Drivers were very friendly and on time. Didn't make you feel rushed and would go wherever we asked. -
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Justine Sent on 06/06/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our driver from Alexis went above and beyond to assist me and my husband on our wedding day. He was prompt, professional, friendly without being in the way, and even assisted with directing the attendants down the aisle! The company's prices are also extremely reasonable -- about half what many other local companies charge! They even gave us a discount on a town car to our hotel after the reception. I have had several friends use this company for their weddings, and they all had a similar experience. -
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Joanne Sent on 08/06/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Legend Limo to get from the Reception to the hotel. We booked last minute (about a week before the wedding!) and it worked out great! They gave us a great price, and were very easy to work with. I booked over the phone, and also changed the time 2 days before the wedding. They arrived early, and got us to the hotel no problem! -
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Lisa Sent on 03/11/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect! Great Price & No Issues!!!!!! -
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Frank Sent on 06/24/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bentley Continental Flying Spur, need I say more.... Unbelievable car, and service. Thanks Scotto Bros again, Top notch ! -
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M Sent on 05/25/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Used for wedding day and for transportation to the airport for honeymoon. On time, friendly drivers, clean cars. Would recommend to anyone! -
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![Michele]()
Michele Sent on 09/07/20085 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Came early, very clean limos and great service! -
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Megan Sent on 11/18/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Legend Limo’s went above and beyond for our wedding!!! Their office was a pleasure to deal with. Every time I called my questions were answered immediately and accurately.
We booked a custom Cadillac limo for the bridal party and a shuttle bus for our guests. Limo and Bus showed up on time and even ran ahead of schedule. The limo was very cool and spacious. The driver was so nice and helped me every step of the way, they even had champagne ready to go when my husband and I were leaving the ceremony.
The BEST part was a surprise. Legend Limo’s sent a huge party bus instead of the shuttle bus, the guests LOVED IT! That was extremely generous of them.
All in all we will definitely be using Legend Limo’s again in the future!
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User903312 Sent on 09/04/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We searched a million different limo companies and We are very pleased to have used legend limos. We booked the custom escalade, 10 passenger limo, and the Rolls Royce. On the wedding day they upgraded us to a bus for the escalade, Also they upgraded our town car to a limo at the end of the Night! The drivers were great and professional. The limos were clean and beautiful. The rolls is a real gem as well! This company is first class all the way! -
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Jennifer Sent on 02/16/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
the limos all came on time (we rented two stretch and a bentley). the drivers were all professional adn very courteous, also very attentive to my needs and the rest of the bridal party (it was raining!). -
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User926744 Sent on 09/08/20124.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Legend Limos was very responsive and professional. They confirmed the day before as they said they would and were ready and waiting on time. The limo driver even carried out our flowers at the ceremony. I would definitely recommend. -
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James Sent on 11/18/20144.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 4.5 out of 5 rating4.5
The driver was prompt, courteous and could not do enough to help! -
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Baine Sent on 06/13/20144.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
I would recommend Legend Limos. Only problem I had was day of wedding the driver told my husband and I that he had one bill stating we were paid in full and another showing payment due. I advised that we paid in full that very week. It was abit unnerving but the driver didn't argue it. Otherwise the drivers (we had 3 different one throughout the day) were very nice and extremely helpful and on time! -
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User1143426 Sent on 02/24/20134.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We rented the 5 door Cadillac Escalde for our wedding party and the antique Rolls Royce for me and my husband. They arrived a little late because of traffic but that did not interfere with our schedule. We had to pay extra on the spot for 1 more hour. They had someone else booked to be picked up from the airport after us so squeezing in another hour for pictures was hard. Overall great experience. (They share the limos and cars with other companies as I see the same Rolls Royce pictures on other websites and availablity is minimal, they also do not rent the Rolls Royce out in extreme weather conditions.) -
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Blah Sent on 10/20/20104.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got a party bus for the entire bridal party and us- the bus was very nice and clean. They have a host to help you with any of the features of the bus, but I didnt think they did much. My only annoyance was they kept pressuring us to leave while we were taking pictures to head out to the reception so we wouldnt get charged over-time.
The rolls royce was great! Super clean and the driver was SO nice and professional. I would use them again. -
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Lauren Sent on 02/08/20154.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
My husband and I wanted to have party buses instead of the traditional limos for our wedding. Legend Limousine was the only local company that offered nice party buses with leather seats. We didn't want a coach bus. The party buses were great as far as their appearance. The day of the wedding the party bus showed up about 30 mins late. Everything worked out and we had plenty of time to take pictures. I found out after my wedding that at the end of the night the first bus taking guests back to the hotel broke down on the side of the road. Apparently there was a fire, something to do with the electrical system. From my understanding it was quickly resolved and everyone got back to hotel okay. I can overlook the first driver showing up 30 mins late and it is no one's fault that there was an electrical issue/fire. These things happen and the issue was rsolved quickly. What I couldn't overlook was at the end of the night after the afterparty we had the party bus pick the remaining guests including my husband and I to take us back to our hotel. We booked rooms at two different hotels because there was not enough rooms for all of our guests at the hotel my husband and I were staying at. The party bus originally picked people up from two different hotels to bring them to the reception. At the end of the night the party bus drove straight to my hotel where my husband and I were staying. The driver instructed the guests staying at the other hotel that they weren't making any more stops. I said no they are staying at the other hotel it's 2 miles down the road. The driver informed me that he would not drive them, it was not in the contract. I got annoyed and explained to him it is one stop only a few miles down the road. It was my wedding night and I was arguing with a limo driver. I couldn't believe that I pleaded with him to drive them when they were originally picked up from that hotel by the same company. P.S. my contract said end of the night drop offs as directed. -
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Debbi Sent on 12/16/20164 out of 5 rating4.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Customer service was great. Prices were a bit more than some other companies. We booked a 20 person party bus for our wedding. The bus was clean and new. However, for 17 people we were squished. People were sitting on the bar/ice box and on peoples laps. The driver was very pleasant and on time. Booking was easy but I don't think I would use them again. -
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Kara Sent on 05/27/20103.8 out of 5 rating3.8
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
Our limo broke down the morning of the wedding. Bride had to be driven to church by groomsmen. Limo was fixed in time to get to the reception. -
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Karen Sent on 08/27/20122.6 out of 5 rating2.6
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
My husband and I booked this company because they appeared to be the only limo company in our area that had a 40 passenger party bus available for that weekend. The limo arrived on time to both my father's house, and the party bus arrived on time to my husband's house. We were initially told that time spent in traffic, or a late time of up to fifteen minutes, was no extra charge because traffic could not be controlled and therefore would not be an additional expense to us. They also stated that a grace period of up to fifteen minutes was allotted due to the hectic nature of a wedding day, and the amount of passengers that would be getting on the bus. Turns out, the day of the wedding, the driver of the party bus told my husband that he would owe them another $695 in late fees for time spent in traffic, meanwhile, our expected arrival time at the venue was between 5 and 5:30, and we were only running fifteen minutes late...... My husband was told that if he "took care of" the driver and the bus host, that they wouldn't charge him extra. To keep the peace and prevent an argument, my husband went along and tipped them, but I felt extorted. They never put a runner down in the church, and they never put down a red carpet runner for the bridal party and I as we were getting on the bus, as was promised. We never complained because we felt so rushed but I would not use them again. -
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Lorraine Sent on 11/12/20131.5 out of 5 rating1.5
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 0 out of 5 rating0.0
This company was selected after getting quotes from a variety of vendors. Legend seemed to be the most reasonable; plus I was counting on their reputation.
I am an event/wedding planner by profession and have never ever experiences such awful customer service and non-responsiveness from the sales and logistics team. They were difficult to work with, short and curt, and not flexible at all! It was as if I -- THE CLIENT - was bothering them.
Naturally after this I dreaded the day of the event - but must say I was pleasantly surprised by the responsiveness and can do attitude of both the limo and bus driver. This could have been a disaster but they saved the day. -
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Alexis Sent on 05/29/20181.4 out of 5 rating1.4
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Quality of service 1.5 out of 5 rating1.5
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 0.5 out of 5 rating0.5
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Flexibility 0 out of 5 rating0.0
I booked the 13 passenger sprinter for a birthday. I wouldn't recommend using this company. I booked this bus for 6 hours and spent the first hour trying to get the music to work. The stereo was all static and the AUX/USB/BLUETOOTH did not hook up to anyones phone. So we had the driver pull over on the highway to try to help us. He was nice enough but couldn't assist, had to drive all the way back to my house to get a speaker.. So Embarrassing, wasted an hour dealing with this nonsense. I called the company the next day to bring it to their attention and there wasn't even an apology or compensation for the hour we lost. Wouldn't recommend using this company if you are looking for a party bus with music. -
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Cristina Sent on 10/12/20171.1 out of 5 rating1.1
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Quality of service 0.5 out of 5 rating0.5
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Average response time 2 out of 5 rating2.0
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Professionalism 0.5 out of 5 rating0.5
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Value 2 out of 5 rating2.0
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Flexibility 0.5 out of 5 rating0.5
Hired legends for my wedding and from the get-go had a bad feeling about them. I should have trusted my instincts because they were the only vendor that day that we did not love. They are so disorganized and unprofessional it's amazing they are still in business. Their cars are old and not well maintained. Lots of scratches and dings. My car arrived and the AC didn't work! And there was no making it right or ownership to their mistakes just excuse after excuse. We also booked shuttles with them which was a big mistake. The person who we had been working with to book all our cars was so rude and arrogant when we made the hour long trip out there to meet with her and discuss adding shuttles to our day. Not to mention the fact that she kept all of the notes about the details of the day in her notebook and not in the computer like she was supposed to. So when we made the hour long trip again to make our final payment and she was not there with her handwritten notes we spent an hour going thru it all again with the unfortunate person who had to update the computer with what she didn't. The only regret I have from my otherwise perfect wedding day was legends. Stay away!! Far away! -
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Linda Sent on 12/31/20151 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Please do not use this company!!!! Used them for my daughters wedding, driver was so rude! Contracted two limos for four hours, for some reason after the church he kept rushing us and didn't want to wait while we took pictures, telling us we were running!?? That's 2 hours into our four hour contract! Bus we contracted for 7 hours showed up 2 hours late to the hotel to pick up 100 guest to be taken to venue! Company sent a 10-12 passenger limo to accommodate 100 people and thought that was sufficient! Needless to say many guests missed cocktail hour and pictures. Wished I had read more reviews before I had contracted this company. Please do not use them! -
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User2382108 Sent on 10/21/20151 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst experience ever!! My husband and I just got married 10/10/2015, we originally booked 2 cars for the day of the wedding... MONTHS before the wedding we CANCELED one, never was an issue.. WELL, the DAY BEFORE OUR WEDDING there was!! Expected US to pay for the car WE CANCELED MONTHS AGO!!! Had the nerve to threaten us that they would cancel the entire contract leaving us without transportation. They were completely rude, stated they had POOF saying we wanted BOTH cars, YET THEY NEVER PROVIDED IT!!!!! I found an amazing limo company legit 2 minutes later, M & V Limos from Commack, who did amazing job by the way.. We told them why we needed so last minute and sadly the owners said we weren't their first customers looking for cars because of Legend limos !!! AVOID THE STRESS, AND DISRESPECTFUL RUDE PEOPLE AND BOOK ELSE WHERE !!!
This post might be deleted but don't worry, I'll be putting this review on many sites!!! -
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Samantha Sent on 03/26/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Beware!!! I had used this company for my wedding and they say that something always goes wrong on your wedding day, well the limos were it. The limo for the men was dirty and had something that looked like throw up in it. When one of the groomsmen said something to the driver they were told to not worry about it. The driver of the brides limo got lost on the way to the church... which no big deal as with the gps and some help from the bridesmaids we were able to get there on time. Getting to and from the church and reception was uneventful and therefore went fine. The major issue was what happened after the reception. I had ordered a limo to take us (the bride and groom) to the hotel and our sons and in laws home. I had paid extra for the extra stops that this limo would be taking and confirmed the itinerary several times. At the end of the night we step outside to find no limo there. Only after waiting 10 mins did I call the limo company. I was told there was an accident and they were stuck in traffic and would be another 15 mins. I understand that the accident is beyond there control but 1. Why wasn’t I called the minute they knew they wouldn’t be there in time 2. If the limo was going to be later then after the 15 they said (because they were still stuck in traffic) why not send other cars out to go a different way to get to the venue for pick up. They never showed up! We waited an hour after when they were supposed to be there and only when the venue called another company for us were we able to get everyone home. A terrible end to wedding. They eventually refunded our money for the limo at the end of evening but never addressed the other issues like the dirty limo in the beginnnng of the day. My money was waiting for me at the desk when I arrived and not one manager was around to discuss the issue. No one offered an apology or an excuse it was here’s your refund and that’s it. A terrible experience and I will NEVER use this company again!!!! -
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![Maria]()
Maria Sent on 03/10/20170.5 out of 5 rating0.5-
Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I hate giving bad reviews but I really was disappointed with this company on my wedding day. My husband and I hired Legend Limos for our wedding October 28th 2016. We scheduled a 30 passenger limo bus and a shuttle bus for the end of the night. There was no problem with the limo bus-they were there on time, the bus was clean, etc. The problem was with the shuttle bus. We paid for extra hours to have the shuttle bus go back and forth from the venue to the hotel at the end of the night. The wedding was ending at 12:30am and we had some older guests, including the groom’s 91-year-old grandmother, who wanted to go back to the hotel around 11:15pm. They went on the shuttle bus and the driver told them that he couldn’t leave yet. They kept waiting and waiting and the driver never took them back to the hotel. Around 1:00am my husband and I, along with the rest of the guests going back to the hotel went on the bus and were shocked to see them still waiting. The driver was in the bathroom hiding and when he got out we asked him why he hadn’t dropped them off at the hotel and explained how he was supposed to go back and forth. He was all confrontational with my father and husband and they almost all fought! This was my wedding day which up until then was perfect! I don’t appreciate having to pay more for a service we never received and the fact that no one was apologetic after making a 91-year-old woman sit on a bus for 2 hours! I will never do business with this company again or refer anyone to them after this. I highly recommend you stay away from this company. -
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Kenneth Sent on 09/20/2013
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Quality of service 0 out of 5 rating0.0
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My daughter and son in law booked a rolls royce and a big limo for her wedding. The rolls royce was on time but the limo was 30 min late. The driver of the limo drove like a maniac, blowing stop signs and tossing us around car...After the church, we exchanged the limo for a party bus to take us to pictures. We were unable to use rolls because time was up due to them being late with the limo. So, everything was running late because of the limo and when time ran out on the party bus the manager threatens us at pictures saying the bus is not moving unless we come up with cash. We missed the cocktail hour which is something a price tag cannot be out on. I am so disappointed that my kids were treated this way and had to pay extra money through no fault of their own and I will follow this up with consumer affairs and the better business bureau. I DO NOT advise any one to use this cheap outfit -
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User6943803 Sent on 08/01/2013
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Quality of service 0 out of 5 rating0.0
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BEWARE if looking into using this company for your wedding. I can't speak about the limo service they provide but their shuttle service was terrible and the owner, Doug, is a completely rude, abrasive, unprofessional and condescending man.
We ordered the shuttle service to pick up our guests at the hotel and bring them to our venue, and return at the end of the night (a 2 hour loop). We were told that we had to pay cash on pick up (and also were told the driver wouldn't leave without getting paid) so we prepared 2 envelopes (one for each shuttle driver) and our best man was to give them out. He gave the envelopes to the driver and the driver couldn't provide a receipt or business card. We thought everything was fine until about a week later I received a call from them about settling our balance. I was told no one was paid but told them that our best man had paid each driver. The owner, Doug, then got on the phone and was completely condescending and rude and told me that he trusts his drivers and they weren't paid. Why did they leave if they weren't paid??? After looking into the situation we also learned that the shuttles did ONE pickup and then returned to their garage when they were supposed to do a TWO HOUR LOOP! Some of our guests called and were told the service was over and ended up having to take cabs!!!!! This was so embarrassing for us. My husband then spoke to Doug and told him the situation, which he denied of course. My husband told him that we already paid them and we were not going to pay them again, especially considering they DIDN'T DO THEIR JOB! At this point Doug verified our address and said "How about I come to your house and we settle this." My husband told him that if he showed up we would call the police and then all of a sudden Doug backed down. I cannot believe this man actually runs a business this way. If you value your money, and apparently your safety, then do NOT use this company!!! -
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Jessica Sent on 11/22/2010
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Quality of service 0 out of 5 rating0.0
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Friday before the wedding, we got a confirmation call from the limo company. 11am pick up for boys, 11:15 for me and the girls, 11:30 ceremony start. We still owed them the rest of our payment, so I said "Let's get the flowers and pay off the limo so we don't have to have all this cash on us for the wedding".
We went to the florist and limo company because they were in the same shopping center. I went to the florist, fiance went into the limo suite to pay them off. He comes into the floral place and tells me I never left a deposit. Um, I thought you couldn't book without one? I went in, the girl at the desk said "i dont have record of it and it's probably somewhere"...really nasty.
I said whatever, I'll deal with it monday.
At 11:25 on my wedding day, at my house, driver shows up (late, he was supposed to get me at 11:15). Driver tells me that his boss would like to speak to me, so I get on his phone and he tells me that my fiance reamed him out and they did nothing wrong. I said whatever and let it go I did not want to get upset. The driver called me Nicole, 6 times, one of my bridesmaids yelled at him, "for the final time, her name is J*****" she said at one point. He drove erratically too, we couldn't drink because I was afraid of spillage. My Aunt following us said he was all over the road.
When we got into the limo after the church, DH told me they never came to get him. He said by 11:08, he called them to find out where the guy was, and they said he's on his way he'll get there at 11:30. Derek fumed, someone input the info wrong. So, he told them to cancel his pick up for him and go get me, FIL drove the boys to the church.
Today, husband calls, we get our $100 back for the overpayment, but no refund because they said we should have read the receipt. We spoke to the guy over the phone friday and confirmed the times....SOMEONE ELSE screwed UP!!!! So I call, They called us liars, they denied everything!!!
I'm sorry, but planning a wedding takes a lot from you, so yes, you are going to over see something, BUT COME ON! A good limo company would have saw the ceremony started at 11:30 so why was there an 11:30 pick up time? It's THERE fault, not ours. I am FUMING. They made NO CONTACT from June til the day before the wedding about any of this, and I WAS RIGHT THERE WHEN DH TALKED TO THEM OVER THE PHONE AND CONFIRMED 11AM PICK UP FOR DH & GROOMS, AND 11:15 PICK UP ME AND THE GIRLS
They Also called me an IDIOT. Yes, They crossed the line with me, and so I had words, words I will not repeat, but DON'T REGRET. They said it first, so I fired back, I don't take these things very well. Bunch of morons and liars. Better business bureau was contacted by me.
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