Le Marriage Couture Reviews
Reviews
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Betina Sent on 12/23/2022
Beautiful bridal salon
Las week I picked up my gown. I absolutely love my gown and loved the service.
The entire staff is very professional and know their job. I am the second generation bride getting my gown from this wonderful establishment. My mom recommended the salon, but I had to check everywhere else first. After spending 2 weeks in Los Angeles and San Francisco searching for my gown I finally decided to make an appointment with Le Marriage Couture.
I have to tell you the minute you enter this magnificent salon, the atmosphere is so pleasant, all your tension disappears. The Architecture contemporary design of the salon, the variety of designer gown and overall presentation is very overwhelming. The place with marble floors and counters shines like a piece of crystal.
Based on my research I think they have the largest collection of designer gowns in California. The punctuality in gown arrival and the alteration is absolutely amazing.
I am a physician and hardly have the time to write reviews, but I very much owe it to this salon management for an excellent experience throughout. Congratulations you have my 100% vote for one of the best in bridals -
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![Maellin]()
Maellin Sent on 10/26/2021Amazing experience, beautiful dresses, amazing seamstress ♥️
The first dress I wore in the first bridal boutique I went to was so memorable, it became THE dress! Their assistant was so giddy as I was trying out different ways we could alter my dress like sampling which sleeves we could play around with. She was so excited for me to try on all kinds of cathedral veils and to see if we could add some bows somewhere and whatnot. My dress is absolutely beautiful. I’ve learned so much from my Seamstress, Maria and she could not have been any sweeter! She absolutely makes sure every detail that I don’t even notice is perfect, and that’s what I love about her the most. She helped me bring the vision I had in mind into reality. She altered my dress in a way that I can wear the same dress in a different way for a different look at the reception. I wish I could have another wedding just to go through this entire process again with Le Marriage. I’m very happy I got my wedding dress from them ☺️♥️ -
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![Liliana]()
Liliana Sent on 05/04/2019Smooth and Relaxing
I couldn't have been more satisfied with the many visits I paid here for my wedding dress. Nelson was AMAZING and took care of my need and interest in a dress I was looking for until I found THE dress. Maria is incredibly kind and altered my dress the way I wanted it fit and suggested ideas I didn't consider but worked out to look my best. Every visit they offered refreshments and consistently checked up on me if I wanted more. This is the place to visit if you are looking for great customer service, positivity, and a supportive staff who tend to your requests and take care of you. -
Brittany Sent on 10/02/2017I purchased my dress from a bridal shop in Modesto, CA but live in Marina del Rey so I needed to find someone close by that had experience altering dresses similar to mine.... So, I did my research and ended up booking a consultation with Grace from Le Marriage Couture - she's incredible! She'll work with you to make sure you are completely happy - and even works Saturdays! My dress turned out beautiful and it looked like it was made just for me!!! THANK YOU GRACE!!!
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![Matan]()
Matan Sent on 09/12/2024Great Salon
I had an amazing experience at Le Marriage Couture! The stylist was fantastic—very knowledgeable and attentive. I found the perfect tux for my wedding, and my fiancé, who had been searching all over NYC and LA, finally found her dream dress here. We’re both thrilled with our choices and the exceptional service. Highly recommend!
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![FutureMrsTrevino]()
Amelia Sent on 06/14/2017Le Marriage Couture is very Bridal. The music and scenery create a beautiful atmosphere to pick your dream dress. The shop can get busy, so try to book early or go on a weekday. I went on a weekend and found my consultant to be very helpful. I felt a tad rushed, but I also came in knowing what I want, so I don't think that was a big deal. Overall great experience. -
![Tina]()
Tina Sent on 06/06/2020Dress choice
I am very skinny but I have a small belly. When I went there to find a dress I brought it up to the owner’s ( manager’s ) attention, he said don’t worry, we can fix all those problems. So I chose the mermaid dress cause he told me they put wires in to hide the belly. When I got the dress tailored, it was showing my belly. There was nothing to be able to be done. Im just writing this review because I feel like for the money I paid for the dress, I should have loved it and feel comfortable wearing it. And I didn't feel that way unfortunately that has effected my mood for my entire wedding day. . -
![Rebecca]()
Rebecca Sent on 06/06/2023Ruined the whole experience
Leaving the salon, I was going to give 2 stars. Experience the service at other salons made me want to drop this to negative stars. I showed up for my appointment and you would’ve thought I had no appointment at all. After filling out the questionnaire that I had already filled out when making my appointment, the sales consultant took my measurements and hastily told me I could pick from “these 3 racks” because that’s all that would fit me (I’m a street size 10 for the record). He wouldn’t offer to show anything below a size 16. When I asked my size he said “between a 16 and 22, that’s why you’re in the “special” section”.
I had multiple pictures and ideas of a-line and fit to flare styles with long illusion sleeves or mesh necklines. The salesman picked a strapless ballgown and put me in that first. He instantly started pushing that dress, saying that’s the one. It was a beautiful dress but it was NOT the one for me. After I tried my dresses that I picked myself I asked if we could possibly look once more because I had not found something I liked he said to grab another. At this point my maid of honor stepped in asking if he had any suggestions since it was clear I hadn’t found anything that I liked…he basically shrugged us off. For this being my first experience at a bridal salon, they absolutely deflated my enthusiasm. Thankfully the two salons I went to afterwards put the service I received here into perspective. The shop itself is lovely with what looked like wonderful selections, the salesmanship 1000% ruined it for me. -
![Megan]()
Megan Sent on 10/15/2021Terrible experience. Judgey, rude, overpriced
This is the weirdest and worst bridal boutique I have ever been to. My first experience here was back in 2019. The saleswoman, Nara, was helpful selecting dresses but kind of rude about my budget and I felt rushed to get out of there, but she was nice enough so I let it go. Red flag #1 was when they told us we were not allowed to take pictures or videos of the dresses when I had them on. This is so strange! After going to 8 other bridal shops before this one where they encouraged pictures, I was thoroughly confused. Second red flag was not having the names of the dress designers on the dress. When I was trying on these dresses I had no idea what brand I was wear or if it was even authentic. Hopefully they have changed this in the past 2 years but I cannot confirm.
I put down a $500 deposit on the dress, and after doing so received info that the dress was Allure Couture. I basically felt like I had to pay a deposit to find out the designer that I was buying. I was annoyed, so I went on a used wedding gown shop online and found the exact dress for under a thousand. Of course I buy it. I then go to Le Marriage corporate to ask for a refund. They decline and say I have to use the $500 credit at their store. To be fair, I was aware that it was non refundable. Annoying? Yes. But no wrong doing here.
Anyways, fast forward almost 2 years after a covid postponed wedding and I reluctantly come back to this place to use the credit on a veil. The sales associate, (Megan?) was not helpful in the slightest. I showed her my dress asked her for help picking a veil that would match. She basically told me to go pick some out. Then, I told her I might want a hair piece and asked her opinion on what might look good. She just kept saying “well it’s up to you. What do you want”. I kept trying to explain that I wasn’t sure and wanted to see some ideas. Eventually, one of my friends said “where are the accessories, I’ll go pull some pieces for you”. On top of that, I had told her I had a $500 credit and wanted to stay under that. Every veil she showed me, besides one, was over $500. Some even above $1,000. I finally picked the most simple veil there was and it was still $575. I politely tried to see if I could get a discount and the sale associate smirked and the main guy basically said no it’s already marked down if you can’t afford this one then buy a different one. I was frustrated and didn’t want to be out $500 so I bought it.
It’s hard to convey the attitude of the sales people via a review. But they are the opposite of warm. Very standoffish, rude, “I’m better than everyone else” sort of attitude. The way I felt in this store was so different than how I felt in every other bridal boutique.
I have waited so long to write this review in fear that they would retaliate and not honor my $500 credit. Then, I was scared they would not send me my veil or something crazy. These people are shady. I do not trust them and I’m so happy to be done with this store. I have received my veil so now I’m finally posting this long awaited review. STAY FAR AWAY FROM THIS BUSINESS. They have the same exact designer gowns at other bridal stores.
*update. Added proof of their sketchy policy about not disclosing the designer until customer purchases item. This was on the “contract of sale” they made me sign.
Oh and additionally, the $575 veil was not even packaged up in a box when picked up. It was literally draped over a hanger… no tag no box no designer name. Pretty certain they stuck a long piece of mesh over and hanger and slapped a price tag on it 🙄 -
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![Khulood]()
Khulood Sent on 02/27/2020WORST customer service and very judgy
Worst customer service and judge you if you don't walk with a Gucci bag. -
![Niki]()
Niki Sent on 07/10/2018I came to this shop for my first dress shopping experience with my bridesmaids. We were not given a true bridal experience and in fact, we were treated very poorly. we arrived 10min early to my appointment and were told to wait. we waited 45 min past my appointment time until i was taken back and thats only because one of my bridesmaids complained. the excuse we were given for the wait was that another bride was late; we were penalized for the tardiness of another bride. I was then dragged around the showroom by Nelson. He did not ask me anything about my wedding, and showed no interest in figuring out what kind of styles would match.i told him i wanted more bohemian styles. he pointed in the direction of the racks with the trunk show dresses but did not help me in the slightest i ended up not trying on any of the dresses because i had no idea what to do. he continued to grab whatever dresses he thought would suffice and shoved me into mostly ball gowns. absolutely none of the dresses were what i originally asked for. He commented on my weight. I told him that i was planning on losing a bit more weight before the wedding, and he responded with "yeah, it would be good if you did." he also told me that even if i didn't buy a dress that day i wouldn't find a dress anywhere else and that i would end up coming back. my bridesmaids were brought into the showroom later. everyone else had water and champagne, and none was offered to them at all. when we left, one of my bridesmaids posted a negative review on yelp. after the appointment, i emailed them to get my deposit refund back because it was not yet in my account. when they responded, they brought up my bridesmaids review and told me that i should ask her to remove it. on yelp they replied to her saying that i emailed them to THANK them which was a complete lie. after going to a few more dress appointments that were absolutely wonderful and professional, i truly question why this shop is so highly rated.
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