Le Duc Gourmet Bakery Reviews

Reviews

• Joanna Sent on 02/23/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful and delicious

  Our cake was exactly how we wanted! Besides looking beautiful, it also tasted so good! Not moist and not overwhelming with icing. He was so concerned with the fresh flowers that were delivered to him, informing me that based on his experience, it wasn't enough flowers provided by the florist and they were already wilting and wouldn't last for the actual day. I had to run to Costco and drop off whatever mix of flowers they had left right before they closed, and he promised me he could make it beautiful with whatever I gave him. It turned out better than I imagined, and everyone was loved all the flavors. The pricing was also very reasonable for a 4 tier cake!

  Our cake was exactly how we wanted! Besides looking beautiful, it also tasted so good! Not moist and not overwhelming with icing. He was so concerned with the fresh flowers that were delivered to him, informing me that based on his experience, it wasn't enough flowers provided by the florist and they were already wilting and wouldn't last for the actual day. I had to run to Costco and drop off whatever mix of flowers they had left right before they closed, and he promised me he could make it beautiful with whatever I gave him. It turned out better than I imagined, and everyone was loved all the flavors. The pricing was also very reasonable for a 4 tier cake!
• Fify Sent on 05/07/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We ordered a 5-tiered FAKE cake from Duc. After our first consultation, we were able to communicate easily via email regarding our order. We showed him pictures of what we wanted, and he was willing to provide helpful feedback based on his experience about whether it would be possible or not. He honestly told us that the design we wanted would not be possible on a fake cake and he provided helpful suggestions on way to achieve the look we wanted with a different flower.
  He emailed us a hand-drawn design of our cake and was willing to adjust it any way we asked. He was professional and answered all emails quickly. The cake he provided was absolutely beautiful. No one could tell it was a fake cake! Thank you Duc!

  We ordered a 5-tiered FAKE cake from Duc. After our first consultation, we were able to communicate easily via email regarding our order. We showed him pictures of what we wanted, and he was willing to provide helpful feedback based on his experience about whether it would be possible or not. He honestly told us that the design we wanted would not be possible on a fake cake and he provided helpful suggestions on way to achieve the look we wanted with a different flower.
  He emailed us a hand-drawn design of our cake and was willing to adjust it any way we asked. He was professional and answered all emails quickly. The cake he provided was absolutely beautiful. No one could tell it was a fake cake! Thank you Duc!
• Vicky Sent on 08/03/2009
  4.9 out of 5 rating

  4.9
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My husband and I both have a sweet tooth - but not to the extent where the sweetness overpowers the true flavors of the cake. That is why we decided to go with Le Duc. We've ordered birthday cakes there before and knew their flavors were solid but were a little unsure of how their wedding cakes would turn out. At the cake tasting, we were able to decide on a design we both liked (simple yet elegant fondant style), two flavors that would alternate on the layers of the cake (mocha and pandan), and a price we found incredibly reasonable. We put our faith in Le Duc, and they really did meet expectations. I wouldn't say the cake was perfect because it was slightly slanted, but the design itself was beautiful and as close to its picture in the album. Since most vendors put a huge premium for anything with "wedding" attached to it, I really felt that our cake had the best value. I highly recommend Le Duc (for birthday cakes too!).

  My husband and I both have a sweet tooth - but not to the extent where the sweetness overpowers the true flavors of the cake. That is why we decided to go with Le Duc. We've ordered birthday cakes there before and knew their flavors were solid but were a little unsure of how their wedding cakes would turn out. At the cake tasting, we were able to decide on a design we both liked (simple yet elegant fondant style), two flavors that would alternate on the layers of the cake (mocha and pandan), and a price we found incredibly reasonable. We put our faith in Le Duc, and they really did meet expectations. I wouldn't say the cake was perfect because it was slightly slanted, but the design itself was beautiful and as close to its picture in the album. Since most vendors put a huge premium for anything with "wedding" attached to it, I really felt that our cake had the best value. I highly recommend Le Duc (for birthday cakes too!).
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• Vi Sent on 09/12/2012
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  After searching through many bakeries for my wedding cake, I was really happy to have chosen this bakery to create it. Their detailing on the sugar flowers was extremely impressive and we had so many compliments on the cake. The owners were very friendly and even gave us tips as to how to keep the price of the cake down. Their honesty and helpfulness went a long way!

  After searching through many bakeries for my wedding cake, I was really happy to have chosen this bakery to create it. Their detailing on the sugar flowers was extremely impressive and we had so many compliments on the cake. The owners were very friendly and even gave us tips as to how to keep the price of the cake down. Their honesty and helpfulness went a long way!
• Carla Sent on 06/30/2012
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great selection of flavors, styles, colors. I got to talk to Duc myself and he is so friendly and helpful in getting what the couple wants. We got our 5 tier with them along with a Ukelele groom's cake since my husband is from Hawaii and loves to play. We got 3 flavors: their famous mocha, our fav white with mango mouse, and chocolate for the chocolate lovers like my mom. I wish I could post a picture because I was so proud of the cakes. Everyone loved them soooo much.

  Great selection of flavors, styles, colors. I got to talk to Duc myself and he is so friendly and helpful in getting what the couple wants. We got our 5 tier with them along with a Ukelele groom's cake since my husband is from Hawaii and loves to play. We got 3 flavors: their famous mocha, our fav white with mango mouse, and chocolate for the chocolate lovers like my mom. I wish I could post a picture because I was so proud of the cakes. Everyone loved them soooo much.
• Julie Sent on 10/15/2010
  4.7 out of 5 rating

  4.7
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I wouldn't say Le Duc is the best at customer service, but the cost and product make up for it. The Husband and I aren't huge fans of super sweet frostings, so we ended up at Le Duc because it's made with a lighter cream with super moist cake. We were able to choose two alternating flavors and chose tiramisu (with extra rum!) and amaretto cream. The website had several options to choose from, so we just picked a picture, flavors, ribbon and told them how many tiers we wanted. Le Duc told us getting florals from our florist would be more cost effective so we really appreciated them letting us know that. The cake was so delicious and gorgeous and most importantly, affordable!

  I wouldn't say Le Duc is the best at customer service, but the cost and product make up for it. The Husband and I aren't huge fans of super sweet frostings, so we ended up at Le Duc because it's made with a lighter cream with super moist cake. We were able to choose two alternating flavors and chose tiramisu (with extra rum!) and amaretto cream. The website had several options to choose from, so we just picked a picture, flavors, ribbon and told them how many tiers we wanted. Le Duc told us getting florals from our florist would be more cost effective so we really appreciated them letting us know that. The cake was so delicious and gorgeous and most importantly, affordable!
• K Sent on 06/15/2012
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I ordered their standard mini fruit tarts 3 days before our wedding. They didn't have samples for us to try. However they had a quick turnaround and their desserts are known to be delicious. Our guests loved them and we wish we ordered more!

  I ordered their standard mini fruit tarts 3 days before our wedding. They didn't have samples for us to try. However they had a quick turnaround and their desserts are known to be delicious. Our guests loved them and we wish we ordered more!
• Jack Sent on 06/03/2014
  3.6 out of 5 rating

  3.6
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    3.5 out of 5 rating
    3.5
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  The cake was beautiful and delicious. Staff was friendly yet inflexible. Overall, the product is of really good quality for the price.

  The cake was beautiful and delicious. Staff was friendly yet inflexible. Overall, the product is of really good quality for the price.
• Mai Sent on 04/10/2012
  3.4 out of 5 rating

  3.4
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Vendor was difficult to communicate with and slow with response. Cake turned out beautiful though, and definitely was a good value.

  Vendor was difficult to communicate with and slow with response. Cake turned out beautiful though, and definitely was a good value.