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Weddings

Lauren B Jewelry & Diamonds Reviews

Lauren B Jewelry & Diamonds

Lauren B Jewelry & Diamonds

New York, NY
4.0 out of 5 rating, 35 Reviews
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Reviews

4.0 out of 5 rating
4.0 out of 5 rating
35 Reviews
81% recommend it
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Awards

35
  • Natalie
    Natalie S. Sent on 01/09/2024
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    Great Experience with Lauren B - True Professionals

    I have to give a great shoutout to Lauren B! I have worked with Lauren B for over 1.5 years now. I was referred to them by my friend who had a great experience shopping for her engagement ring. She had worked with Fabrizio Aiello and highly recommended him as a design consultant. I booked an appointment with him to start the process of looking at engagement ring designs. I went with my now fiance and we used the visit to explore different types of stones. Fabrizio was fantastic in educating us on all the nuances of diamonds and things to consider. He was extremely patient and was respectful of our budget showing us only items that were within that budget (per our request). Ultimately, I fell in love with a ring and my fiance bought it several weeks later. I am left-handed and didn't anticipate how important the different setting options are. I noticed I was hitting my ring off objects often and got nervous that I might damage my ring with the high setting. I went to Fabrizio about a year later to explain my situation and he completely understood and was extremely helpful in discussing new setting options with me (thankfully my jewelry insurance was able to cover the additional cost for me!). He introduced me to the invisible gallery setting and we changed the ring. I fell in LOVE with it! I highly recommend them for engagement rings!
  • Jordan
    Jordan G. Sent on 09/12/2021
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    The only Jeweler I Trust

    Follow their Instagram and you’ll understand! The best Jeweler around. Super easy to get a hold of and the quality of the online visits if you could not make it to NYC were spectacular. My fiancé ordered my ring through them online and had it shipped to him. They do An amazing job and keep you in the loop the entire time.
  • Chris
    Chris D. Sent on 03/22/2019
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    Simply Amazing Experience...Highly Recommnended

    I had been looking for over 2 years for an engagement ring, and Lauren B was by far the best quality and cost...not to mention I had the the best customer service experience. We will be going back for all our jewelry needs for certain!
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  • Paola
    Paola R. Sent on 07/01/2019
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    Excellent customer service and very attentive to details

    Me and my fiancé are so happy we decided to go to with Lauren B. for my engagement ring. We were lucky enough to work with Lauren herself and she was so helpful and knowledgeable about every single detail. She made sure I tried everything I wanted and that I had no doubts about my choice. My engagement ring is beautiful and unique, and the customer service provided made me and my fiancé feel comfortable and positive about our decision. I would recommend to my family & friends and would definitely return for our wedding bands.
  • Lily
    Lily W. Sent on 05/09/2019
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    Exceeded every expectation!

    I am so grateful not only for an absolutely STUNNING engagement ring, but for the overall experience of doing business with Lauren B Jewelry. My now fiancé and I attended the pop-up event in Los Angeles back in February and as fate would have it, we were paired with Courtney. To say that we are grateful for her would be an UNDERSTATEMENT!! She just got us! Finding the right jeweler had been a long and grueling process for us. We have been to countless places over the course of TWO YEARS and met jeweler after jeweler. Nothing felt quite right to my fiancé Bruno. I asked him what was different this time around working with Courtney and his words were "I completely 100% trusted her". No one else has made him feel that way throughout this process!! She was so knowledgeable and patient and never pushed him. She guided him through everything and fielded his millions of questions with ease. She truly cared about us and we both felt like she knew exactly what we were envisioning! It was funny because after I was given the ring this past weekend the first thing that I wanted to do was call Courtney and share my happiness with her!! I thank them from the bottom of my heart for playing a huge roll in one of the most memorable experiences of my life. The ring is more than anything that I've ever imagined. The craftsmanship is so apparent when looking at it and the diamond is exquisite!!! I walked away from this weekend with a new fiancé, a beautiful ring and a new friend in Courtney!! Thank you for everything and Bruno and I look forward to coming out to NYC to work with Courtney on wedding bands! ❤️
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    Caleb Sent on 09/23/2018
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    I contacted Lauren B Jewelry and spoke with Fabrizio via email when I wanted to create a custom ring...he gave me thorough options and was very helpful and concise during the process. Creating/ordering/paying for an engagement ring online can be very intimidating especially not seeing it in-person...but Fabrizio made me feel at ease and I think that is a testament to Lauren B Jewelry and their business. I highly recommend Lauren B and my fiance couldn't agree more. Her ring came with an authenticity card and also a Lifetime warranty for the stone. It is absolutely beautiful! Thanks Fabrizio!
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    Nicole Sent on 01/21/2019
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    Wedding Band

    Polina was great to work with. She was extremely quick to respond, and answer all questions I had. She also provided me many options and expertise when having my wedding band custom made by Lauren B. It turned out perfect, and exactly what I was envisioning! Highly recommend!
  • Maxine
    Maxine Sent on 10/02/2019
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    Happily engaged

    My husband purchased my engagement ring from Lauren B and worked with Ruth. He's told me many times that the entire process was so easy and they were extremely helpful along the way. He had gone to them knowing that I loved their designs but also went to several other jewelers to do his due diligence. He's told me time and again that they were the most fairly priced and extremely happy to work with him to create a custom piece as opposed to pushing/buying whatever was in stock. They provided him with an appraisal and the GIA certification so that we could easily get the ring insured. I've been in there a few times looking at wedding bands and to get my ring cleaned and inspected and they're always so happy to help. Highly recommend!
  • Megan
    Megan C. Sent on 02/13/2019
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    I LOVE my beautiful ring!

    I have been following Lauren B on Instagram for several years. I love their rings and when it came time for my fiancé to buy a ring, I sent him a screenshot of a Lauren B ring. I honestly didn’t think he would buy the ring from Lauren B but when he proposed, the ring box said Lauren B. I absolutely love my ring! It is so beautiful and exactly what I wanted. I get so many compliments on my ring! My fiancé said the buying process was easy and they were great to work with. We are in Dallas so he did everything via email and video conferencing. I highly recommend Lauren B!
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    Maisie Sent on 03/18/2018
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    My fiancé and I are from Australia and I found Lauren B on Instagram and instantly fell in love with their designs. It was a big call, purchasing such a valuable item sight unseen but the team at Lauren B made it so easy and so comfortable. We received lots of high definitions videos of different diamonds so we were able to make an educated choice without any pressure to go over our budget. We were given lots of information about each diamond and email replies were super quick. We worked with Andrew and we couldn't recommend him highly enough. He has an outstanding knowledge of diamonds and was a pleasure to work with. When we arrived in NYC to pick up the ring it was beyond all expectations. 6 months on I still can't stop looking at my beautiful engagement ring and I am stopped by strangers constantly at shopping centres and at restaurants with people telling me it is the most beautiful ring they have ever seen. I would recommend Lauren B to anyone, inside or outside the USA. They are brilliant.
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    Alvin Sent on 04/23/2017
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    From the first time we met with Lauren till the time I picked up the engagement ring we had an amazing experience with Lauren and her whole staff. She answered all the questions we had for her and made us feel very comfortable every time we met up with her. I would highly recommend going to her and her other staff members, they made our dreams come true.
  • Sarah
    Sarah Sent on 06/30/2017
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    My fiancee and I had the most wonderful experience with LaurenB. While the shop is in New York, we are currently living in North Carolina. I had sent my fiancee pictures of rings that I liked, and just by e-mailing and talking over the phone, Ruth was able to find the exact ring I was looking for. My fiancee is extremely intimidated by shopping (especially online for such a big purchase), but LaurenB made sure to carefully walk him through each detail of his purchase. The ring was more than I could have ever wanted, and we're extremely grateful for the whole team helping us find the ring of my dreams. I would definitely recommend this business to others, we had such a great experience that we plan on buying our wedding bands through them as well.
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    Mary M. Sent on 09/26/2017
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    Taylor from LaurenB was amazing! She made the experience feel very personalble and took notes from myself to create in a file to help my fiancée design the most beautiful ring for me! He said the communication was fantastic being that we are from TN, he had no trouble at all and the ring was delivered very quick! Even was able to send the ring back free of charge to get resized down after receiving it, and came taylor was very helpful on how much to size down from the original size. I fell in love with them on instagram, and can not believe my dream ring is on my finger forever now! I feel like everyday I take photos of it because it is everything I could have dreamed for!
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    Vanessa Sent on 09/16/2018
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    We love Lauren B. Fabrizio was great in every aspect. He helped my fiance design my dream engagement ring and now we are back for our wedding bands. Always A+ service.
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    Scott Sent on 09/20/2018
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    Lauren B made buying our engagement rings and wedding bands extremely easy. They look great too! We were able to browse their instagram and find exactly what we wanted, couldn't imagine shopping anywhere else. Ask for Fabrizio!!
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    Madeline Sent on 09/05/2018
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    I have previously had my engagement ring and wedding band custom made through Lauren B Jewelry which was a flawless process - so much so, that I decided to come back and get my eternity band made through them again despite living across the world in Australia.

    Knowing their processes and previously having already dealt with Fabrizio I was confident I would receive the same great service and product. I emailed through my enquiry and spoke with Fabrizio again. I was originally set on an eternity band design with quite large stones however Fabrizio mentioned that given the size of my engagement ring, it might actually clash and be overpowering. I listened to what he had to say and as an alternative asked if he could take a film with the 3 options I had been looking at against an engagement ring similar to my own so I could compare via video what would look better. It's obviously hard to know exactly what will suit when you don't have the opportunity to go into the store and see it for yourself and you're relying on someone's knowing and/or Instagram videos. Fabrizio was more than happy to arrange for that and emailed me through the high quality video and his recommendation was actually better. He knew what he was talking about and when I saw the video I knew exactly what he meant. I'm so glad that he bothered to mention it to me because I would have been surprised when I received it if I hadn't had the heads up. He didn't encourage me either way but gave me his professional opinion and his opinion was right (and I REALLY had my heart set on the design with the bigger stones and I'm stubborn!)

    Within a week or two the design was finalised and deposit payment was made. I didn't have to stress at all. The process was even smoother than our original dealings and I couldn't be happier. I cannot wait to see the final product!!!

    Thanks again Lauren B and Fabrizio. One day I'll make it to the store and meet you all in person
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    Katie Sent on 07/26/2018
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    I, along with many other brides-to-be, found Lauren B on Instagram. I fell in love with their beautiful diamonds! I decided to go to Lauren B to pick out my wedding bands. My fiancé and I worked with Fabrizio on picking out my two wedding bands. I was very surprised that I was able to get two wedding bands (fancy/bezel style, platinum, one eternity, one not) for under my budget. Although I can't comment on the "wear" of the wedding bands (getting married next week!), I can comment on the beauty of them. I would highly recommend Lauren B for wedding diamonds!
  • User2244556 Sent on 07/27/2015
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    After a ton of research about where to purchase my engagement ring from, my fiancé and I decided Lauren B was the right place for us. We worked with Andrew to pick out the perfect ring for our budget. Not only was he professional, he was helpful and very willing to work with us. We didn't feel pressured and he showed us all of the appropriate paperwork when we asked. Overall, we had a wonderful experience working with Andrew and the Lauren B staff to find the perfect ring and will be going back to pick out the wedding band.
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    Brendan Sent on 02/22/2017
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    Be sure to ask about your options when it comes to the specifics of the ring! They're very responsive and willing to send videos of different options. Had a great time working with them!
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    Lani Sent on 02/15/2016
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    I'm a little late writing this review, as my fiancé proposed back in December, but I do want to make sure Lauren B jewelry gets the credit they deserve. First and foremost, my ring is GORGEOUS. It is crazy sparkly and everyone that sees it is in love with everything about it. I had been direct messaging my fiancé for months the same ring that I loved from Lauren B. When I found out they could do the work via email, I made sure my fiancé knew that too! Sara worked with my fiancé and he has had nothing but great things to say about her. Sara worked with my fiancé's budget to make sure I got the ring I wanted in the best quality. She sent him several videos throughout the process of the ring being made to ensure that he felt comfortable with everything that was happening. When I finally got the ring in the Lauren B box, it was everything i could have imagined! The ring was a little bit large so I got in contact with Lauren B to set up an appointment to bring it In to get resized (we live in Boston, so it was an easy drive). Lauren B got back to me almost instantly the next morning when they opened and confidently told me that if i brought it in the following day, they could resize it and make sure I was able to go home either that same night or the next day -- and they did! They knew exactly who we were when we walked in and mentioned an appointment and made us feel really comfortable with leaving the ring to be fixed. I couldn't be happier with everything they have done! Thank you, Lauren B... I'm excited to return for my wedding band!
  • LisaUtoO
    Lisa Sent on 09/05/2015
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    I absolutely love my engagement ring. It is a 1.2 carat pear shaped in the center. My fiance did an awesome job. He told me that he communicated with them via email, because we live here in Houston. Thanks to Sara, he said. Cant wait to purchase my wedding band from them as well.
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    Sara Sent on 01/19/2015
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    We started our conversations with Aric approximately 7 months before we purchased the ring ,we were unsure about the budget or the ring but he walked us throughout everything, answered every single email with such grace , it was his attitude what make us settle with Lauren B , we knew we were getting a handcrafted ring and that we could trust our vendor 100% , when we walked in he had prepared a diamond for us but still was open to show us different options and we settled for an Art Deco rose cut sapphire ring that not only was less expensive that the one we had originally planned (he never pushed us toward anything more expensive) it looked like a one of kind ring , we are in love with the ring and we can't wait to go back to get. Our matching wedding band there ! It's much better than any other Chinese made ring you can find at jewelry chain stores
  • User1897404 Sent on 10/31/2014
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    Lauren B designed my engagement ring and we were so pleased with the quality and service that we went back for our wedding bands. When my fiance and I came in for our appointment we felt relaxed and there was no pressure. Usually jewelers treat people who are browsing with less attention than people they feel are actually going to buy that day - not the case with Lauren B- everyone is given the same level of respect and attention. The pricing was more reasonable than any other jeweler and the quality & craftsmanship was beyond what I could have hoped for. The final result was the most perfect engagement ring and wedding bands and I am so very thankful for the amazing attention to detail and service at Lauren B. Thank you guys.
  • User904018 Sent on 08/19/2012
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    My husband and I recently (May 2011/June 2012) purchased my engagement ring, wedding band, and his wedding band all from Lauren B. We absolutely loved the experience of working with Lauren and her team. They are quick to respond and so willing to please. If you need to make any changes or adjustments they will do it without any issues. She has a great selection at a reasonable price. We did not feel pressured to buy from there or any negativeness from the staff. Many of the surrounding places in the diamond district are a bit shady and pushy when it comes to purchasing a big ticket item. However, Laurens products are certified and in great shape.

    We would recommend Lauren B to all of our friends!
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    Matthew Sent on 08/17/2017
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    Thank you to Ruth and the Lauren B team! I was able to successfully pull off a surprise proposal at Multnomah Falls during a road trip we took to Oregon! She absolutely LOVED the custom ring Ruth helped me design! Ruth made the whole process easy and enjoyable! I couldn't have imaged a more perfect ring for such an amazing women!
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