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Lattitude Restaurant & Events Reviews

Lattitude Restaurant & Events

Lattitude Restaurant & Events

West Springfield, MA
5.0 out of 5 rating, 36 Reviews
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Reviews

5.0 out of 5 rating
5.0 out of 5 rating
36 Reviews
99% recommend it
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Awards

36
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • Melissa
    Melissa B. Sent on 10/04/2023
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    Just book them! Best caterer

    This team was so incredible - Erin is so responsive and pleasure to work with, and the chef is top notch. During our tasting he kept bringing our additional items for us to try just to make sure we were 100% sure which direction we wanted to go with certain things. The day of was seamless and guests raved about the food - many saying it was the best they’d ever had at a wedding. The team was also very on top of allergies and food preferences. Would 100% recommend! The food is elevated and delicious (with great and creative presentation), and the team is professional and personable, from planning to day of execution.
  • Amanda
    Amanda Sent on 10/23/2022
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    What an amazing wedding

    Erin was beyond wonderful. From the very beginning to the very end. She answered all of my emails quickly and helped with every single detail. We had been planning my wedding for over a year and it finally came together and it was all stunning! The entire staff was great. Our room looked so nice. The service was phenomenal. The food is always great. I didn’t have to worry about anything as a bride! They made it all happen. Thank you Erin and staff for such a wonderful night!

    Lattitude Restaurant & Events's reply:

    Thank you, Amanda and Chris! We truly appreciate your sweet words, and Erin will miss working with you. We hope to see you visiting us again - we'd love to say hello! Thank you again for trusting us with your special day - it was truly a beautiful day. Congratulations!

    Sincerely,
    The Lattitude Team
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    Billy L. Sent on 12/14/2022
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    Perfect Caterer

    I don't know where to begin. Latitude is the PERFECT caterer. The food was outstanding; everything tasted as if I was seated at a luxurious restaurant. The portions were hot and huge. The waitstaff were friendly, quick, and attentive. Erin was SUCH a joy to work with. I'm not sure I would've been able to plan my wedding without her. She was so quick to respond to my emails/questions, I truly miss exchanging emails with her, two months later! Haha! Latitude also helped me quite a bit with securing linen rentals. Latitude ensured that every single one of my guests allergies/restrictions were attended to and my guests felt safe to enjoy their food. Several of them even stopped me to say how much they appreciated the care that was taken to ensure that their allergies were heard and cared for. There is such a large selection of amazing options for ALL of the courses. We had the opportunity to select from the Fall/Winter menu and it was nearly impossible to pick. The tasting was amazing and we could barely walk because they fed us so much! I can't wait to come back to Western, MA and stop in to say hello and enjoy all the delicious food once again. I recommend the short rib and deconstructed chicken parmesan!!
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  • Allison
    Allison H. Sent on 08/28/2022
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    Surpassed Expectation

    Lattitude was our most expensive vendor due to the size of our wedding (150) and opting for open bar and a sit down dinner. That being said, it was definitely worth the money for two reasons: we were so pleased with the food, and so were our guests, and the staff went above and beyond. Erin was, and is, exceptional. She is so kind, experienced and professional. We even had a few last minute ideas and suggestions and she made them happy and that really meant a lot to us in addition to helping us plan out the rest of our catering services. On the day of the wedding, the staff was constantly checking in with us and making sure we were happy with everything (we were!). From start to finish, an excellent experience and would recommend them to anyone.

    Lattitude Restaurant & Events's reply:

    Wow! Thank you so Allie and Tony! I truly enjoyed planning your catering with you - and Chef and the team had a great time with you and your guests on your special day! Everything came together perfectly. I can't wait to share this with them and we hope we get to see you both in the restaurant soon! Congratulations again!!

    Best Wishes,
    Erin, Chef Jeff & the Lattitude Team
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    Amanda G. Sent on 03/30/2022
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    Book them now!

    They are the best! From the beginning with working with Erin to develop a menu that worked for us, to the tasting where we were wowed with every bite, to all the emails with clear communication and helpful organization, and lastly to the big day when Chef Jeff and the team of servers went above and beyond. You are going to want them on your day trust me!

    Lattitude Restaurant & Events's reply:

    Thank you, Amanda & Sean!! We loved working with you both and the team had so much fun catering for you! We hope this isn't the last time we get to see you. Thank you again for trusting us with your special day and CONGRATULATIONS again!!
  • Carolyn
    Carolyn M. Sent on 09/26/2021
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    The best wedding caterer!

    All of our guests raved about the food at our wedding, and we completely agreed with them! We were blown away by the food when we went for our tasting a few months before the wedding. We thought it may not be quite that good on the day of when feeding 120 guests, but it in fact was just as delicious! All four of our meal options were amazing, as was the salad, bread, and the wonderful cocktail hour spread. The cake, included in the catering package from Pete’s Sweets, was also incredible.
    In addition to the delicious food, Shelby was amazing to work with. She was professional and responsive, and she was incredibly kind and helpful throughout the entire planning process (even when we needed to postpone due to Covid). She also handled the place settings and cake decoration, and everything looked perfect. The entire team was efficient and professional during the wedding. I wouldn’t have changed a single thing, and I’m so glad we chose Lattitude/Longitude to cater our wedding!
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    Kelly M. Sent on 09/22/2021
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    Would pick them again & again!

    Erin, Shelby and team at Longitude catering are FANTASTIC to work with. They catered our wedding and were so flexible when we decided to postpone a year due to the pandemic. The menu options are essentially endless, and everything was so. good. We went in for our tasting and we’re so impressed we decided to have them cater my bridal shower as well. All of our guests raved about the food, we just wish we had a chance to eat more of it ourselves!
  • Melissa
    Melissa D. Sent on 02/01/2022
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    Best Caterer Ever!

    I wanted wedding food that my guests would be talking about for months if not years to follow and that’s exactly what we got!
    Lattitude has been and is my favorite restaurant so when I got engaged there was no question on who was going to be our caterer. My husband and I did throw a curve ball at Lattitude… we wanted elevated Mexican inspired food. Certainly not your typical wedding fare or Lattitude’s daily menu but boy did they deliver! We gave Lattitude full range to create a menu and Erin and Jeff exceed our expectations with our “Day of Amore” menu. They put together a beautiful antipasto station filled with Mexican and Spanish cheeses, they constructed a live mobile guac station, they created an arrangement of gourmet tacos and my favorite part, they even made fired ice cream balls to go with our cake!
    On top of the amazing food, their customer service, professionalism and presentation was a 10 out 10! We had to postpone twice which resulted in three different seasons. They made each postponement easy and they tweaked the menu to make sure the fare went with the season. Their eye for detail was beyond impressive. They even made menu cards that matched all of our stationary and signage at my requests.
    Hands down, hiring Lattitude was the best decision we made!
  • Stephanie
    Stephanie L. Sent on 11/28/2021
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    Incredible caterer for our wedding!

    There aren't even words to begin to describe how amazing Shelby and her team at Longitude Catering were throughout the entire wedding planning process to the day-of. To start off, we had the BEST time tasting our entire menu back in June. Since we're foodies and have worked in restaurants for years, we figured we would have a few critiques at the tasting. NOPE, everything we tasted was so DELICIOUS and we couldn't imagine changing one thing. Once we tasted everything, we got giddy because KNEW all of our guests were going to be overly satisfied with the food. The short rib was to die for, the salmon was cooked to perfection, the chicken was so tender, and the ravioli was out of this world. The apps were as equally delicious.

    Now to the day-of the wedding, we LOVED having a little alone time after our ceremony to enjoy a cheese board and tasting board of the apps, it was the nicest touch! I am still dreaming about the scallops. It was so awesome that Longitude included napkins, plates, glasses, and utensils in their package. You don't find many caterers that do this. We got SOOO many compliments on the food throughout the day and still do to this day over a month later.

    Lastly, but certainly not least, THE STAFF. Shelby and the rest of the Longitude staff were absolutely dynamite. I can't tell you how many people told me how quick, efficient, and pleasant the staff was. Catering a wedding is such an intense job, it's so hard to pull it off and make it look easy. The Longitude team did just that. Everyone was so kind, friendly, and helpful. Their hard work did not go unnoticed. Thank you Chelsea for the extra love and attention! You made us feel so special. Anything I needed, Shelby and the rest of the staff was right there to make sure Ryan and I were taken care of on the biggest day of our lives. They will never know how much that meant to us.

    Thank you Longitude! I want to host an event just to hang out with you all and eat the best food ever all over again!!!
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    Moira Sent on 09/14/2021
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    Perfect service

    We hired latitude to do our large wedding for 150 people. When covid hit and we scaled back to 30 people and changed venues they were more then accommodating! The food was to die for and the service is unbeatable, they even made our guests personalized cheese boxes!
  • Abbey
    Abbey F. Sent on 08/03/2021
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    “Best wedding food I’ve ever had”

    Lattitude and Shelby were absolutely incredible to work with. We originally planned our wedding for October 2020, and due to covid restrictions decided to postpone our reception and only have a small gathering for our October ceremony. Shelby worked with us and even personally delivered hot meals to our home after our ceremony for a small dinner celebration. Fast forward to our June 2021 reception, I heard from multiple guests that their dinner was the “best wedding food” they had ever experienced. I couldn’t agree more. Not only was our food amazing but the service was impeccable from hire date through our reception almost 2 years later. We can’t thank chef, Lattitude staff and Shelby enough for a seamless process and for making the food on BOTH of our big days unforgettable!

    Lattitude Restaurant & Events's reply:

    Thank you so much Abbey! We are so happy reading this and can't wait to share it with Shelby and the rest of the team. She had so much fun working with you :) Thank YOU for choosing us for your special day! We wish you and Luke a happy and amazing forever-after :) Congratulations again!
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    Jessica J. Sent on 01/07/2020
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    Wonderful wedding food!

    Longitude catered our wedding on 12/21 and our guests won’t stop asking about and complimenting the food! We had nothing but good experiences with Longitude, they were super professional and very willing to work with any concerns or dietary restrictions we had. We worked with Shelby, and she was wonderful to work with. She answered all of our questions and was super responsive! We had a member of the bridal party go vegan a few weeks before the wedding, and they provided him with a delicious vegan meal with short notice. The appetizers were incredible and the main dishes were excellent. This is not your typical dry chicken and overcooked beef wedding food, the plates were flavorful and cooked perfectly. Nothing was dry, and everything tasted amazing. I highly recommend using Longitude for any events you have coming up!

    Lattitude Restaurant & Events's reply:

    Jessica! We're blown away!! What an amazing review - thank you, truly! We had such a great time working with you both and can't believe it's already over. We are always here for any celebration needs and hope to see you both in the future. Best wishes for an incredible life together - full of love and amazing food ;) Cheers!
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    Jen F. Sent on 12/04/2019
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    Amazing food!

    Latitude was amazing! The food was out of this world good! Everyone loved our dinner options and the late-night bites were a crowd pleaser! Shelby was great!! She walked us through the whole process and was so helpful! Do yourself a favor and hire them! Absolutely would use them again for any occasion! We have also since visited the restaurant in West Springfield and the food there is also amazing!!

    Lattitude Restaurant & Events's reply:

    Thank you so much Jen and Eric!! What a wonderful review! We were so excited to work with you both - it was an absolutely beautiful celebration and we can't thank you enough for choosing us to be a part of all of it. We love that you've come back since and would be happy to help with any future needs! Cheers and Best Wishes for an amazing life together :)
  • Delia
    Delia Sent on 09/30/2019
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    Amazing and Delicious

    Latitude was amazing from beginning until the end of our beautiful day!! Very organized, helpful, attentive to details, and if course delicious! We had a brunch wedding and they came in and made sure it was perfect!! They also cleaned up after themselves quickly! You'd never know they just feed 1110 people! I recommend them to everyone!!
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    Michelle Sent on 09/22/2019
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    Incredible team, incredible experience

    We worked with Shelby from Lattitude to cater our summer camp wedding at Camp Taconic in the Berkshires and it was one of the best decisions we’ve ever made. Shelby was extremely responsive to all our questions early on in the planning process. They set up a great tasting for us and we knew we’d made the right choice - the food was DELICIOUS! The team made detailed notes about our favorites and any tweaks. They let us purchase our own alcohol and provided great bartenders and bar supplies for the event. Our guests raved about the drinks, particularly our signature cocktail (a “Manhattan in the Mountains”). More importantly, they LOVED the food - it was just as delicious as when we’d had the tasting, by far the best wedding food we’ve ever had. Highly recommend the short rib, but honestly you can’t go wrong. We also got our cake through Lattitude and it was gorgeous and also SUPER good (the cake probably got the most rave reviews of the night, which is really saying something given the number of rave reviews). We would recommend Shelby and the team 1000 times for any event. Thank you so much!!!

    Lattitude Restaurant & Events's reply:

    Thank you so much Michelle and David for your incredibly sweet review!! Our team had a ton of fun catering your special day at Camp Tatonic - such a hidden gem of a venue! Shelby truly enjoyed working with you and your planner on this journey and was so touched by your words :) We wish you both a lifetime of love and happiness - thank you again for trusting us with your most special day! Cheers!
  • Julia
    Julia S. Sent on 10/01/2019
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    Everything we could have asked for and more

    If you're reading this review, your search for a caterer ends here. I can't even begin to describe how utterly amazing our experience was with Lattitude. Everything from the menu creation, to the tastings, to the wedding day itself was absolutely outstanding. We worked closely with Shelby to organize our event and she knocked it out of the park. It has been a month since our wedding and we're still hearing from guests about how the food was the best meal they've had at a wedding. Their staff was incredibly attentive to my wife and me throughout the day and made sure that we had hor d'ouvres placed aside for us and consistently checked in with us to make sure everything was to our liking. I wish I could get married all over again just to experience working with this amazing team. 10/10 would definitely recommend them for your big day!
  • Kathy
    Kathy L. Sent on 10/27/2020
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    Outstanding Service and Excellent Quality

    We couldn’t be more pleased with the professional service and outstanding quality of the food from this fabulous caterer, Lattitude Restaurant & Longitude Catering Events, for our daughter’s wedding this past weekend at Valley View Farm. We had many wedding changes this past year during these challenging times, the biggest was going from 150 to 25 guests. Working with wonderful vendors took the sting out of that as everything was just as special and magical regardless of those changes. We knew from the tasting that the food was going to be amazing, and it was! What was truly outstanding was the thoughtful ways they handled Covid and safety with everything! The Hors d'oeuvres were passed in clear boxes by gloved servers. That was really a terrific idea! Everyone could see everything and they not only looked great, they were delicious! The bride and groom had picked a wonderful assortment of Southern Fried Chicken and Waffle Cones, Truffle Mac & Cheese Bites, and New England Lobster and Corn Fritters (my favorite) We had a Fall Burrata Salad, Artisan Bread, and a choice of Braised Short Rib (my favorite), Apricot Glazed Chicken Breast, Pan Seared Salmon, or Vegetarian Shepherd’s Pie. The desserts included a mini pie bar and donut bar. We also arranged for Late Night Bites – which were beautifully packaged to-go boxes for our guests including Chinese Take Out and “It’s 2 A.M” breakfast treats with pancakes, waffles, toast bites, bacon, syrup and whip cream. I don’t think anyone left hungry, but, if they did, they definitely were taking care of for the rest of their night and more. I highly recommend Lattitude Restaurant & Longitude Catering Events!
  • Melissa
    Melissa B. Sent on 07/09/2019
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    Excellent food and customer service

    Shelby and her team went above and beyond to make our catering experience everything we wanted. Shelby answered my endless questions in a timely manner and even helped me pick out a cake last minute. The food was exceptional and everyone had great things to say about it. We chose a donut wall and late night Chinese takeout station, but there were multiple options to make your event unique.

    Lattitude Restaurant & Events's reply:

    Thank you so much Melissa!! We had an incredible day celebrating you and Shane! Best wishes for a wonderful life filled with many more amazing moments of love and laughter :) Cheers from the Longitude Catering Team!
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    Nashema M. Sent on 07/12/2019
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    The best ever lamb chops

    We opted for a catered heavy hors d'oeuvre spread by the amazing Chef Nick, from Lattitude/Longitude. We could not have picked a more refined talented team! From our tasting, to phone calls and emails, and finally to our off-site event, the team delivered with professionalism and enthusiasm. Shelby, the coordinator was a joy to work with. We had some small changes to their menu, and were accommodated instantly. They even procured my favorite Cava champagne for our toast. The servers took care of everyone with a smile. Apparently, we had a guest who had some dietary restrictions we did not know ahead of time- Chef Nick prepared something for her to eat! We would like to thank them for appeasing our palates with their culinary prowess.

    Lattitude Restaurant & Events's reply:

    Thank you so much Nashema and Josh! What a fun journey we had with you and what a beautiful day it was!! We truly enjoyed being able to make your day so special. Cheers to a wonderful life filled with love and joy!
  • Megan
    Megan Sent on 12/09/2018
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    Food is amazing!

    The price of buffet and the amount of food you get it remarkable. They give you so many menu options and everything we chose was amazing. Everyone at our wedding raves about the food. Erin and Shelby were great, they responded to emails promptly and made sure everything day of ran smoothly. They were even kind enough to offer a military discount and wait to our tasting till my husband returned from deployment. Highly recommend their food is amazing!!

    Lattitude Restaurant & Events's reply:

    Thank you so much for your kind words Megan! We had such a great time celebrating you and Zane. From start to finish, it was a true pleasure and we wish you a lifetime of love and happiness. Cheers to the new Mr. and Mrs. Joseph!
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    Page Sent on 09/19/2018
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    We worked with Lattitude for our September wedding at Mill 1 and it was one of the best decisions we made. We used them for catering and DOC services. They helped us create a menu that worked for both meat eaters and vegans. Not only was the menu super tasty, but it was also creative. We had 3 types of passed hors d'oeuvres (lobster salad in an edible spoon, beef tenderloin crostini, and a vegan sweet potato nacho). Dinner entrees were: chili garlic rubbed beef sirloin, apricot dijon glazed salmon, meyer lemon and arugula ravioli, and a vegan shepards pie. People kept coming up to us all night saying it was the best food they have EVER had a wedding (and we couldn't agree more)! Not only that, but they have a mobile pizza truck, so we were able to provide late night pizza to people at the end of the night and as they were getting on buses to head back to the hotel.

    I also can't say enough good things about Shelby who provided our DOC services. I never had to stress because I knew she was on top of everything. She set up all of our decorations, took them down, and was always going above and beyond. If anyone had a problem or question, Shelby had the solution and answer. I LITERALLY cannot say enough good things about her. If you don't want to stress out on your wedding day, definitely hire Shelby for DOC services. Even my husband agrees that this was one of the best decisions we made (and he was only marginally involved in the whole planning process!)
  • cassiedevs
    Cassie Sent on 09/04/2018
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    Hiring this company was one of the best decisions that we made for our wedding. I received so many compliments from the guests about the food. We got their food truck option, and it was so fun! They have tons of different kinds of packages, from plated to a la carte to different themed food trucks, so there is something for everyone. For example, our choices were taco truck, pizza truck, 2 types of dessert, and late night snacks. The chef and pastry chef worked with us to create a unique menu just for our wedding. They met with us multiple times, cooked up everything on the menu for our sample dinner, and even let my parents come to the dinner as well. The staff was friendly to us and the guests and extremely accommodating to special diets. These are some of the nicest people and best food. Again, my guests could not stop talking about the food. Overall I highly recommended and would hire them again in a heartbeat.

    Lattitude Restaurant & Events's reply:

    Cassie! Thank you so much for this review!! We had so much fun working with you both on your SUPER awesome wedding ;) From start to finish, it was a fun adventure. Thank you again for choosing us - we were honored to be a part of your special day! We wish you both nothing but love and happiness :)
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    Erik Sent on 09/28/2018
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    We used Lattitude for our August wedding at Mill 1 and were thrilled with the result. One the priorities for our wedding was to have better food than the typical "chicken or beef" options. Lattitude has such a creative menu and made it clear that they could do just about anything we wanted. Shelby helped us tweak the menu several times until we were happy with it, and she was so responsive and helpful throughout the whole process. All of the food was delicious, fresh, and seasonal, and the staff were extremely professional and quick. Our guests were raving about the food for weeks afterward.

    Shelby also provided day of coordination for us which we could not have done without. She was there all day, corralling our families, bringing us food and drinks, and making sure everything went smoothly. Shelby really took alot of stress off the whole process and especially the day of. Thanks Shelby and Lattitude staff!

    Lattitude Restaurant & Events's reply:

    Thank you so much Erik! I truly enjoyed working with you and Rhondaleigh - what a beautiful day and we were honored to be a part of it! Best wishes for much love and happiness :) - Shelby
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    Tiffany Sent on 08/21/2018
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    I had never been to a wedding where the food was the highlight of the event until I hired Lattitude for my own wedding this past July. We had every guest come up to us and rave about the food during and after the wedding. We even had some guests immediately look up Lattitude’s website during the reception to get more info about their service. That’s how exceptional the flavor, variety and portion sizes were. The icing on the cake, no pun intended, is there amazing staff. The catering staff were all a dream come true. They answered every request with a smile and checked on us and each of our tables with frequency throughout the night. The level of professionalism was unmatched. I truly have never received better service at a catered event. And if it can’t get any better, working with Shelby (the event coordinator) was honestly a dream come true. I don’t think there are enough words to thank Shelby for her level of service. Shelby went above and beyond to make my wedding day exceptional. From the very beginning, Shelby coordinated a delicious tasting and worked with us closely to make the perfect menu (and didn’t stop making changes until we got it exactly right). She managed our rental order with an outside vendor and I still don’t know how she did it with so much poise and patience. She communicated around every decision promptly and efficiently. I could go on and on but really, there was nothing I would change about my decision to hire Lattitude’s for my wedding. Furthermore, Shelby actually came to my wedding and was on-site the day of to ensure that everything ran smoothly. She was the first face I saw when I was walking down the aisle and honestly, seeing her there filled me with so much reassurance and calm. I will never forget her being a part of my day. If you are looking for the BEST food, BEST price, BEST staff and BEST quality- look no further! You will not be disappointed.

    Lattitude Restaurant & Events's reply:

    Tiffany - thank you SO much for this review. It truly means so much to us that you were so happy with your day. Our team enjoyed being a part of your wedding day and your guests were so awesome! Shelby absolutely loved working with you as well. From the first point of contact to your tasting to seeing everything come together, it was such a fun journey with you. Thank you so much again - we know choosing a caterer is not an easy decision and we're honored that you chose us. Best wishes and we hope to see you again!
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    Christine Sent on 12/15/2017
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    We picked Lattitude based on a recommendation from our venue because we were looking for something a little different for food. We worked with Erin and she was the absolute BEST. Her upbeat energy was contagious - whenever I was stressed, she always made me feel so much better instantly. Erin set up all of our decor and cleaned up at the end of the night. I totally trusted her to make the space beautiful and she did not disappoint. Everything was perfect - she watched our candles like a hawk to make sure they didn't go out. She also packed up our decor so carefully. She even saved flowers for us from our chuppah. Speaking of the chuppah, she took this down for us - the bases weighed over 30lbs! We literally didn't have to worry about anything. About the food - it was AMAZING. We got so many compliments from our guests. We did stations - a mexican station and a comfort food station. Erin was so good at thinking outside the box and put together the perfect menu for us. She totally got our dinner party vibe right away and added so many good ideas to carry out our vision. The biggest hit were two different kinds of mini tacos - everyone raved about them. Lattitude did our cake as well - it was easy to have the cake and caterer together. The cake was perfect and so yummy. AND, everything was on time!!! To sum up, Erin and Lattitude were a dream to work with and made our special day perfect and stress free.
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