Lancaster Flower Company Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
15 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
+16
User photos
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Mara Sent on 09/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our flowers were perfect!
We couldn't have been happier with the floral arrangements for our wedding! From our first zoom call to the big day, Nadine was so attentive and helpful! She even helped me figure out if my sister's dress was within the color palette as I have no ability to match colors haha. Lancaster Flower Co perfectly captured the vision we had in mind, from my amazing bouquet to the flowers on our chuppah. They were fresh, vibrant, and beautifully arranged, creating the perfect atmosphere for our celebration. Lancaster Flower Co will go above and beyond to make your special day unforgettable, we highly recommend! -
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Haley Sent on 09/24/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
TL:DR—Look no further. Lancaster Flower Company is the right choice.
Flowers were important to us for our summer wedding. My vision included lots of color, and it was important to me that the florals packed a punch. We hired Nadine early in the planning process and felt totally taken care of from our first call. Working with her felt like working with a true partner in making my vision come to life. And it's clear from both her portfolio and the final product we received that Nadine is an artist.
Our wedding wasn't specifically "non-traditional," but I knew I didn't want a standard bridal bouquet. Color, organic shapes, and statement pieces were important to me, and Nadine understood my goals immediately. She covered all the basics when we first met, asking thoughtful questions and providing ideas as needed. When we realized that almost every flower I loved was a spring bloom, she made thoughtful suggestions for summer swaps, and it was clear that she took care to note my taste when putting together my final proposal.
From the jump Nadine was truly a joy to work with. Along with her knowledge and competence, she brought her fun personality to the table throughout. Because her work is so amazing, Nadine is busy! But we never had to worry that she was too busy for us or that the job wouldn't get done. She communicates timelines well, is transparent with her client-base about her schedule and when communications are coming, and met every deadline she set with us for deliverables.
It can be scary to order florals—it's something most people have never had to do before the biggest day of their lives, and you don't really know what you're getting until the day! With Lancaster Flower Company, we never worried once, and they delivered.
PHOTO CREDIT: Abi Harte Photography-
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+9 photos
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Michelle Sent on 06/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cried happy tears when I first saw the florals
Nadine was amazing to work with. Florals can be so expensive and she worked with me right from the start to ensure that I could have the flowers of my dreams within my price range. She was so flexible with what I wanted and it was so easy to change things as it got closer to the date. I'm not kidding when I say I cried happy tears when she walked through the door the morning of our wedding with all the bouquets... they were stunning. If she is open for your wedding date please book her ASAP! -
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Tiffany Sent on 09/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing attention to detail
My husband and I got married in August 2021. Months before, my photographer ( Leigh G Photography) recommended Nadine to me. Nadine was the first florist that I talked with and I instantly knew she was who I wanted to book with. I canceled all of my other meeting after that first call.
Nadine walked me through all of the options I had and explained different floral seasons to me. All of which I had no idea about so bless her heart for helping me. I honestly had not one single idea of which flowers were which either and she walked me through all of that also. We bounced ideas off of each other which really helped me out.
When it came to the day of my wedding, the florals were the one most important things to me. I have always been a bride obsessed with the florals and Lancaster Flower Co nailed my vision. My bouquet was more than I could have ever wanted it to be. Nadine and her team have a immaculate attention detail, great communication, and are so fun loving! Everything fit together just perfectly and I couldn’t be more thankful to Nadine and her team. Thank you, thank you, thank you for all of your hard work! -
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Colleen Sent on 09/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding
Nadine is absolutely the best florist in Lancaster, she answered any questions I had quickly and was the sweetest to work with. The flowers for our wedding were absolutely perfect, my guests raved about how wonderful they were that day and still! I would 100% recommend Lancaster flower co. -
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Stephanie Sent on 08/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing floral arrangements!
Nadine and Lancaster Flower Co. were absolutely wonderful to work with for our wedding day! Nadine was so quick to respond to emails and was so helpful and accommodating throughout the planning process. She was able to turn my vision, that included minimal knowledge about flowers, into an absolute dream. From the giant mantle arrangement, to centerpieces, and bouquets I could not have asked for a better florist! -
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Melissa Sent on 07/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book her now!!
Nadine at Lancaster Flower Co. was a dream to work with. She exceeded so far beyond what I was even thinking for my wedding flowers. The floral arrangement for our arbor and the greenery hoop above our dance floor were two amazing pieces and added so much to the space. My bouquet was so beautiful and the boutonniere were the perfect size. She is so creative and truly has a gift. Nadine was awesome about getting back to my emails in a timely manner and her pricing was incredible for the work she does. I am so happy we chose Nadine to help make our day that more special. I cannot wait to get back our professional pictures because I know that the flowers will look even more stunning than I remember. Thank you Nadine!!! -
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Logan Sent on 06/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding flowers
Couldn’t have asked for better! Nadine was great to work with and extremely helpful. Bought wholesale flowers as well as her do some arrangements. She was very helpful with giving tips for the wholesale flowers and the arrangements she did were beautiful as well. She was very flexible! Highly Recommend.-
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+2 photos
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Sarah Sent on 08/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Her and her team did a great job! I told her what I wanted and trusted that everything would come out great and it did! Absolutely beautiful bridal bouquet that I'm having preserved just because I love it so much and it means the world to me. The girl she had show up that morning, Danielle I think her name was, was an absolute sweetheart as well. I came out when I was getting ready and I showed her everything was and she was super sweet! Thank you Nadine and team! -
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Ashleigh Sent on 05/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lancaster Flower Company (LFC) + Nadine Clay were incredible to work with. She was prompt with responses, beyond helpful every step of the way with ideas and incredibly flexible when I wanted a specific flower. It was a great experience to not have to worry about anything with Nadine on my wedding day. She stopped down to personally deliver the bouquets which were stunning! I couldn't be happier. I will surely be using her services for any event possible. -
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Breanna Sent on 12/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nadine was great to work with and extremely helpful! After going over some of my thoughts and visions, she was able to give me an even better outcome on such a great budget! Very flexiable and helpful! I would highly recommend lancaster flower co! -
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User2996486 Sent on 03/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She's so nice and is easy to work and get along with. Love her prices, knew I wanted to have her do my flowers after only meeting one time! -
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Stephanie Sent on 07/06/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of the only things that went right on my wedding day was the flowers! It rained like crazy and we had to change up a lot of things but Stacia came through with some of the most beautiful arrangements. She took everything that I wanted and created a vision of floral dreams. She even got the anemones that were out of season. She made my maids and I feel so beautiful and she did a GORGEOUS giant arrangement for over my arbor. That arrangement made my wedding in a makeshift tent look like a million bucks. I can't thank her and her staff enough for being on time and making my vision come to life. I could not have asked for a more pleasurable experience. I would highly recommend Petals and will definitely use them for future events. -
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Jennifer Sent on 12/16/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy and nice to work with. My flowers looked amazing. I trusted her to do what she thought would look the best! -
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Liza Sent on 10/02/20231.2 out of 5 rating1.2
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
I wish we had never hired them
I’m genuinely heartbroken over our experience with Lancaster Flower Co. I quite literally burst into tears when I saw my bouquet. I do not feel we got what we asked for, especially our bouquets and the flowers on our altar, nor do I feel her response to the issues was adequate. We wanted moody, autumnal colors that matched out color scheme. The entire theme of our wedding was a Dutch masters painting, which means florals were the focal point. The flowers did not remotely look like Dutch masters style bouquets, and the colors felt bright and cheerful instead of spooky and moody. She inexplicably added tons of light blue and purple, which clashed with our color scheme. The hanging greenery installing on the bandstand where we got married was admittedly well done, but overshadowed by the sloppy and unevenly arranged flowers at the base of the bandstand. They felt like an afterthought. Even multiple other vendors expressed surprise at the flowers since they had all seen our design references.
I honestly may not have written this review if I felt Nadine was remotely apologetic or receptive. But when my mother politely explained that I wasn’t happy with her work, Nadine chose to throw us under the bus and fully lie about what we had requested. She even said we had asked for no black when I had specifically asked for black berries in my bouquet, and said she “wasn’t a mind reader” despite having a meeting with us and ample descriptions of what we wanted. I was truly taken aback by her unprofessional attitude.
I wonder if what we wanted is simply out of her wheelhouse. But honestly if that were the case she should not haven taken the job. I’m happy I got to marry my best friend, but having flowers I hate on my wedding day inevitably put a damper on the day and it took me hours to pull myself out of the sadness I felt over our ruined design. My only regret on the day is hiring Lancaster Flower Co. I worked 6-7 days a week for months to afford our dream wedding, only to have our pictures ruined by someone who decided to take far too much creative license. I cannot believe we spent thousands of dollars for this. -
Quality of service
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