Lamon Jewelers Reviews

Reviews

• Suneeta Sent on 09/13/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Amazing Personal Service!

  This jeweler is absolutely amazing. They are very patient and make their client feel special and very helpful in selecting jewelry for their special day . My daughter and son in law bought all their wedding and engagement jewelry from Lamon's, they are very happy with them.

  This jeweler is absolutely amazing. They are very patient and make their client feel special and very helpful in selecting jewelry for their special day . My daughter and son in law bought all their wedding and engagement jewelry from Lamon's, they are very happy with them.
• 
  User882076 Sent on 07/30/2012
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Shopping here felt like visiting a friend, not a salesperson. Tom and Emily took great care of us and were really patient with us, never pressuring us to buy. They have a great, reasonably priced selection, but if they don't have what you want, they work hard to find it. We visited nearly every jeweler in the area before deciding to buy our rings at Lamon's.

  Shopping here felt like visiting a friend, not a salesperson. Tom and Emily took great care of us and were really patient with us, never pressuring us to buy. They have a great, reasonably priced selection, but if they don't have what you want, they work hard to find it. We visited nearly every jeweler in the area before deciding to buy our rings at Lamon's.
• Amanda Sent on 06/15/2012
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  My husband had my custom engagement ring made at Lamons and it is gorgeous. The yellow diamond with pave crisscrossing bands is so unique. I get so many complements on it. My custom wedding band of yellow diamonds also came out beautifully. Please go there and see Emily , you will not be dissappointed

  My husband had my custom engagement ring made at Lamons and it is gorgeous. The yellow diamond with pave crisscrossing bands is so unique. I get so many complements on it. My custom wedding band of yellow diamonds also came out beautifully. Please go there and see Emily , you will not be dissappointed
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• Later H. Sent on 09/18/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0

  Not far enough along to evaluate the design, price, and the communication process as the jewelry is decided upon.

  Will evaluate # 4&5 down the road. So far, so good.
  Buzz Hope

  Will evaluate # 4&5 down the road. So far, so good.
  Buzz Hope
• Mallory Sent on 07/11/2016
  4.9 out of 5 rating

  4.9
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.5 out of 5 rating
    4.5

  My fiancé purchased my engagement ring here, and we have had nothing short of amazing visits since then. At one point, I thought I had knocked my diamond loose (I am always hitting it on something). We took it into Lamon Jewelers, and they had the prongs tightened and the ring shining within minutes. We will be purchasing our wedding bands from Lamon as well. We are always met with a smile when we walk in and leave with a smile at the end of our visit.

  My fiancé purchased my engagement ring here, and we have had nothing short of amazing visits since then. At one point, I thought I had knocked my diamond loose (I am always hitting it on something). We took it into Lamon Jewelers, and they had the prongs tightened and the ring shining within minutes. We will be purchasing our wedding bands from Lamon as well. We are always met with a smile when we walk in and leave with a smile at the end of our visit.
• 
  User2003730 Sent on 01/09/2015
  1.4 out of 5 rating

  1.4
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0
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    1.0
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    1.0
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    1.0

  I have(had) a beautiful antique engagement ring. Since it was an older ring we were advised by them to strengthen then the prongs that hold the diamond. We had lamons perform this service, but I was disappointed in the results because the prongs weren't straight. We kindly asked them if they could go back and fix and they said yes. They must have been offended because what I received In return was far worse. They made the prongs straight but increased the size of them times 10. It looks like my ring has baseball diamonds surrounding the outside of my ring. I'm terrifled to bring my ring back there and I don't think anyone can fix it in its current state. I wish I would have just left it crooked. I can't emphasize enough how polite and nice we were when we requested the fix. Oh well.

  I have(had) a beautiful antique engagement ring. Since it was an older ring we were advised by them to strengthen then the prongs that hold the diamond. We had lamons perform this service, but I was disappointed in the results because the prongs weren't straight. We kindly asked them if they could go back and fix and they said yes. They must have been offended because what I received In return was far worse. They made the prongs straight but increased the size of them times 10. It looks like my ring has baseball diamonds surrounding the outside of my ring. I'm terrifled to bring my ring back there and I don't think anyone can fix it in its current state. I wish I would have just left it crooked. I can't emphasize enough how polite and nice we were when we requested the fix. Oh well.

  Lamon Jewelers's reply:

  We are very sorry for the issues with your ring and would love the opportunity to fix the prongs and repair your ring to your satisfaction! We strive to make every customer happy and I am very sorry that we did not do that in the past! We would very much like to make it right! You are welcome to call or email me to set up a time so that I can personally assist you. 865-690-9568 or emily@lamonjewelers.com
  Thank you and I look forward to hearing from you!
  Emily
  Emily Lamon Justice
  Lamon Jewelers
• James H. Sent on 02/02/2020
  1 out of 5 rating

  1.0
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    1.0

  Not recommend

  I walked in wearing my gym clothes which I was headed to the gym after checking out the jewelry selection. As I walked in four ladies that work there were in the center counter area. Not one of them said good morning and not one of them said can I help you! I’m sorry right than and there I knew I would never be back or purchase anything that lamons has. I guess I was being judged by the clothes I wore that day but if they knew what I was looking for and what sum of money I was going to shell out I guarantee 100% they would have been more inviting......so I went to Markmans and they were so inviting and worked very hard to help me from the get go and I bought my fiancé a 18,ooo diamond ring.....lamons loss And Markmans gain.... shouldn’t every customer be valued and appreciated no matter what they are wearing on that particular day or what they look like?? It was my day off and I was wearing comfortable gym clothes headed to the gym......this establishment judged me before I even opened my mouth or came through the doors! Sorry I would never recommend this jewelry store period....they obviously didn’t care to lose my business either! Markmans has a lot better selection, quality and friendly salesman. They saw I was wearing a Rolex and they cleaned it for free.........they obviously cared for my business and were more than welcoming! I will not shop anywhere else now. Goodbye Lamons Hello Markmans!

  I walked in wearing my gym clothes which I was headed to the gym after checking out the jewelry selection. As I walked in four ladies that work there were in the center counter area. Not one of them said good morning and not one of them said can I help you! I’m sorry right than and there I knew I would never be back or purchase anything that lamons has. I guess I was being judged by the clothes I wore that day but if they knew what I was looking for and what sum of money I was going to shell out I guarantee 100% they would have been more inviting......so I went to Markmans and they were so inviting and worked very hard to help me from the get go and I bought my fiancé a 18,ooo diamond ring.....lamons loss And Markmans gain.... shouldn’t every customer be valued and appreciated no matter what they are wearing on that particular day or what they look like?? It was my day off and I was wearing comfortable gym clothes headed to the gym......this establishment judged me before I even opened my mouth or came through the doors! Sorry I would never recommend this jewelry store period....they obviously didn’t care to lose my business either! Markmans has a lot better selection, quality and friendly salesman. They saw I was wearing a Rolex and they cleaned it for free.........they obviously cared for my business and were more than welcoming! I will not shop anywhere else now. Goodbye Lamons Hello Markmans!

  Lamon Jewelers's reply:

  James, I see that this same review was posted on Facebook under the name William Parrott who is a customer of ours that we completed an appraisal for on his 5 carat diamond engagement ring. We would love to get to know you as a customer and assist you with all your jewelry needs! I am unsure how two people are able to post identical reviews, but regardless we can not wait to meet you and are excited about your upcoming wedding.