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Lake George Waterfront Cruises Reviews

Lake George Waterfront Cruises

Lake George Waterfront Cruises

Lake George, NY
4.9 out of 5 rating, 49 reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
49 reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
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    4.7 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
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    4.9 out of 5 rating

Awards

49
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
Weddingwire
4.9/5 49 reviews
Google
4.9/5 393 reviews
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    Kelsea Sent on 10/06/2023
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    So magical

    We went out for a sunset cruise with 70 people the night before our wedding. From the beginning Casey was so great with us, very responsive to my emails and questions. They allowed us to change things many many times and then set up our own band on board. They went above and beyond in offering vegan cheese options for us and hand delivering the champagne to our guests. It turned out to be a wild and magical night full of both perfect weather for the sunset and perfect storming on the way home. Highly recommend!
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    Coleen Sent on 10/05/2023
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    Beautiful cruise and excellent buffet!

    We cruised for almost 80 people on the Adirondac for a wedding rehearsal. From our first email contact, the staff was accommodating and very easy to work with.
    We thought the buffet was excellent, as did our guests. It was perfectly presented, there was plenty for everyone. We would love to cruise with them again if the right occasion presented itself!
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    Gladys Sent on 07/05/2023
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    Rehearsal dinner

    The rehearsal dinner was very good and the view on the boat was breathtaking. Our guest all loved it.
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    Timothy Sent on 10/13/2021
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    Bumpy Road

    Before we begin this review we need to provide some history of our wedding plans. We booked our wedding with Shoreline in 2018 with a Sept 2020 wedding in mind. Due to COVID this had to be pushed to Aug 2021. With this being said in the time from 2018-2020 we went through 6 wedding planers from the company some which were great and responsive others who were not responsive at all. All we can say is that if you are planning a wedding more than a year out make sure you get the following clarifications outlined:
    1. What do they mean by when you put down your deposit that your pricing is fixed. We paid our deposit in 2018 and when we went to make some tweaks to some packages that were outlined in our original agreed to pricing sheet, they wanted to use the most current years pricing. Thats not how the contract reads.
    2. What is the pricing for children and kids under 21. They dont clearly outline this and depending on their mood they may decide to charge you for an adult even though they cant consume alcohol.
    3. When choosing food they wanted to charge us more for some appetizers because the 2021 pricing says they are more than what we agreed to in 2018.
    4. After paying a date change fee due to COVID which is acceptable in our eyes they wanted to raise prices on the alcohol packages as well as the food because it was 3 years later. Thats not what is written in the contract.
    5. When they say in the contract that you get 5 parking spots for your guests or your party to use to set up you may get 1 if they feel like it and you may be lucky to be able to keep your car there.
    6. Even though it is outlined in the contract that you get 2 hours to set up this is also another item that they decide how much time based on their mood.

    On to the better part of this review:
    The day before our wedding we found out we got a new wedding planner all together. Even though they were brand new Amelia was extremely responsive and helpful with getting things settled and questions answered since the last planner had departed. The other person that was a huge help both the day before and during the entire wedding is the boat coordinator Robin. She deserves a huge shout out as without her our wedding would not have gone smoothly from behind the scenes.

    All in all the wedding venue aboard the Adirondac was amazing as a venue to be able to tour Lake George while you tie the knot, but if you are planning a wedding way in advance like we did this is a venue that needs specific items answered in writing.
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    Lisa Sent on 09/18/2020
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    Above and beyond!

    We recently celebrated our wedding on the beautiful Adirondac. Everything about the experience was amazing and more than we could have asked for, especially given these uncertain pandemic times.

    From planning to re-planning (we had to switch gears 1 month before the wedding to accommodate COVID guidelines) to the day of our event, everything went smoother than we could have imagined.
    The vessel is absolutely stunning, every staff member was professional and courteous, the food was fantastic and the Captain navigated the waters to ensure we had fantastic views of the Lake and Islands!

    Last, and certainly not least, all of this could not have happened without our magical event coordinator, Chelsea. We cannot say enough kind words. Chelsea is simply extraordinary. From organization to creativity and sharing our vision, she made sure every detail came together perfectly.

    Thank you to every member of the team at Shoreline Cruises, you are fantastic at what you do and we are already looking forward to coming back for an anniversary cruise!
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    Jenna Sent on 10/25/2017
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    Everything from the planning to the day of our wedding was perfect! Lexi was fantastic and was very helpful with any ideas we had for our wedding and was very accomdating to our needs up until the very last minute. The boat is beautiful and the lake was a perfect place for our small wedding. I couldn't have asked for better service! The food was very good and our guests loved it all! We had to make a very last minute decision to move the ceremony inside to the second floor as it started to pouring rain, and Lexi was great with helping all our guests rearrange seating last minute! I would highly recommend this venue to anyone, it was perfect for our wedding!!
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    Angela Sent on 09/18/2017
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    Lexi at Shoreline is AWESOME! EXCELLENT! TREMENDOUS!
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    Anna Sent on 08/28/2017
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    I am so incredibly thankful to everyone at Lakeshore Cruises. Our wedding was perfect and I have all of you to thank for that. Our guests are still commenting on how great the experience was overall. Lexi was amazing to coordinate with. She was always so helpful, kind, and willing to answer all your questions. Also, the staff who worked aboard the Adirondac were phenomenal. Again, Lexi helped us arrange everything and it looked amazing. The food also tasted great! From the guys who worked behind the scenes, to our servers, and Anita at the bar everything was phenomenal. I highly recommend this unique experience for any wedding party.
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    Kitty Sent on 08/10/2017
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    I had a small wedding and I guess because they were not making the big bucks I wasn't important. I could never get Lexi on the phone, my other vendors could not get Lexi. And the week before my wedding my captin/official was a maybe. That whole week she never called me back nor answered the phone.

    Lake George Waterfront Cruises's reply:

    Hi Kitty,

    So so sorry to hear you felt this way! We value every wedding the same whether it's 20 people or 150 and would never want anyone to feel as though their special day is less important! The reason the staff made sure we found vases for your centerpieces when the florist didn't have any was because we do try to make sure the day is perfect for you!
    Unfortunately summer/July is a very busy time and I'm not always at my desk for phone calls, but I always respond to emails promptly!
    The reason we make sure all officiants are booked separately from Lake George Shoreline, even including when it's our captains, is because we want to make sure there isn't an incident where the officiant cannot commit.

    We sincerely apologize again that you felt this way!
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    Maureen Sent on 08/03/2017
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    Lexi was wonderful from our first meeting until we left the boat. My one item that needs improvement is the limited number of people allowed on the top deck. Unfortunately, this was not told to us until 15 minutes before the ceremony which created some issues.
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    Britne Sent on 07/31/2017
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    My now husband and I chose the Thursday night fireworks dinner cruise the Shoreline Cruises has as a way to show our guests how beautiful Lake George is. The buffet offers great food. In order to make imore economical we just to just reserve seats on the public cruise instead of renting a floor. We wanted to include a certain number of drinks for our guests and they provided us with tickets that made the process very easy. They even reserved tables for other guests that purchased tickets I their own so that we could all sit together. It was just what we wanted to kick off our wedding festivities. And of course the fireworks did not disappoint.
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    Jessica Sent on 06/28/2017
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    I couldn't have asked for a better wedding ceremony and reception! Everything came out perfect! The Horican is a beautiful boat and all the staff was wonderful!
  • Karen
    Karen Sent on 02/19/2017
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    Lexi and Katie were so great to work with! They helped us pull off the perfect day. They were very quick to respond to every email or call, and always so thoughtful in their replies and advice. I'm so grateful they even met our goal of cocktail hour on the top deck while guests watched the sunset in the narrows! And the food was great. If you want a unique and memorable wedding or event, I would definitely recommend Shoreline Cruises!
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    Heather Sent on 11/30/2016
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    My husband and I had our Rehearsal dinner on the Horicon with Lake George Shoreline Cruises this past September. We could not be more pleased with our experience! The staff was exceptional and they catered to our every need. Lexi was always easy to get a hold of and was quick and thorough with her emails. She helped us with every detail of our event from setting up the food tastings to the time line. She was also very flexible to our specific requests. We were easily able to switch out one food item for another without a problem! The food was phenomenal and people are still talking about it. Also, since we did not have a band or DJ, they were able to play our favorite stations on the XM that they have available on the boat. Having our rehearsal dinner on a boat was a dream of ours and it could not have been more perfect. We would highly recommend this venue for any special occasion!
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    Daria Sent on 10/08/2016
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    With the staff's help and professionalism, everything was easy to organize. Even if things go wrong, it will still be an amazing day, so enjoy every minute of it!
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    Kristin Sent on 10/02/2016
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    Venue was amazing! Such a unique and different wedding. We sailed from 4:30-8:30pm and it worked out great. Was concerned that it may not be long enough, but ended up being the perfect amount of time. Katie and Lexi were great and so easy to work with. They made me relaxed and not stressed!
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    Pam Sent on 10/01/2016
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    Be sure other vendors, DJ/music, videographer, etc., are familiar, before event, with boat layout and what is involved to be completely set up and ready to start in time for event.
    Great time, all guests had fun, food was delicious. Staff very accommodating.
    Boat ride was awesome.
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    Christine Sent on 09/29/2016
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    This is a unique and special venue. Everyone loved it because being on the lake is so beautiful and it is such a different place to have a wedding.
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    Tara Sent on 07/01/2016
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    Lake George Shoreline Cruises is absolutely amazing. They really gave me a dream come true wedding! I literally have nothing bad or negative to say about the company or the people! The staff, the food, the boat was all so wonderful! I can not even imagine having my wedding anywhere else! I highly recommend this vendor for your wedding if you want to have the most amazing wedding day ever!! Everything went so smoothly, my family, friends and I were so well taken care of. The staff works with you anyway they can and are all so friendly and nice! Do yourself a favor and book this venue for your wedding! It will be like a fairytale wedding day!
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    Brittney Sent on 11/20/2015
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    We knew we wanted to be on the Lake & wanted something that would be different than your standard hotel wedding. We are both so happy we went with Shoreline Cruises on the Adirondac. Lexi Palmer was trivial in making sure everything was planned perfectly. I Think I emailed her literally everyday with questions about anything & everything. I was obsessing over every detail. How everything would be set up etc. she was very quick to respond and help me. I really am great full for Lexi. Everyone had an amazing time. We wanted to have a beautiful wedding without going broke. We were very happy with our choice & you can't get any prettier pictures. We said I do right on the Lake with the beautiful mountains in the background. Thank you again so much!!
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    User2405371 Sent on 11/02/2015
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    We had a wonderful experience with the staff at Lake George Shoreline. We dealt with Katie, Lexi and Robyn during the course of the past year and they quickly responded to questions and readily provided all info necessary to make decisions regarding location of the ceremony, bar selection, food selection, etc. Our guests have said they had a great time and all commented on what a unique idea it was to have a wedding on board a boat (we had ours on board the Adirondac). Robyn was our day-of coordinator and she responded to every need with a smile on her face--she is fantastic and took so much stress away. She even assisted with the groomsmen dropping off and setting up decorations. I would highly recommend going through Lake George Shoreline for your wedding!
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    Linda Sent on 08/24/2015
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    Our daughter's wedding ceremony and reception was held on the Adirondac yacht operated by Lake George Shoreline Cruises. This was a destination wedding in Lake George, New York. From the moment we signed on, it was smooth sailing! Katie and Lexi were very accommodating and helpful in assisting us with local vendors and also ideas and answers to our many inquiries. Our guests continued to complement us, even after returning home from our stay, on the wonderful and spectacular experience they had on the yacht! There is no restaurant in the area that can compare to the excellent choice of food items from appetizers to entrees that were deliciously prepared and served so beautifully in the buffet. If your intention is for a truly unique wedding venue, go no further than Lake George Shoreline Cruises!!!
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    User5957024 Sent on 08/19/2015
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    The managers and staff that we worked with at Lake George Shoreline Cruises was very professional and helpful. They responded to all of our questions and concerns very promptly. Our wedding was beautiful and we were very, very pleased.
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    Lisa Sent on 08/18/2015
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    Our wedding was awesome! The staff was professional and helpful but not overbearing. They couldn't do enough for us and were open to any changes or suggestions on how I wanted my day to be. I would highly recommend Shoreline Cruises for your wedding. It was a very relaxed and wonderful event everyone had a great time.
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