Lake Geneva Cruise Line Reviews

9 Reviews
Rated
5.0
out of 5.0
Recommended by 100% of couples
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Quality of service5 out of 5 rating
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Average response time5 out of 5 rating
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Professionalism5 out of 5 rating
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Value5 out of 5 rating
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Flexibility5 out of 5 rating
Awards
9
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Featured
Kelly B. Married on 10/10/20205 out of 5 rating-
Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Excellent!
Wow! We were so impressed by Lake Geneva Cruise Lines throughout the entire process of planning our wedding. We had to shift our original plan due to COVID and ended up booking the Lady of the Lake boat. It could not have been a better experience. Communication with the event planner was superb! Robbyn reached out several times with questions about details and it was well worth all of the communication. We were able to drop off our items the day before the charter and they were all arranged for us for our wedding! We were so thankful to have it all set up when we got there! The crew on board the boat could not have been more helpful and truly went above and beyond! We had our wedding from about 510-540, a champagne toast, dinner and then cake and first dances. The food catered by Lake Life was delicious and exactly what we wanted. They were flexible and really worked with us to create the perfect experience. Excellent!Lake Geneva Cruise Line's reply:
Hi Kelly and thank you for the review! It was a pleasure working with you, your family and friends and thank you for allowing us to be a part of this special day!
Congratulations! Clare & Robyn -
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Kelli Married on 05/14/20165 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The beautiful Lorelei was an amazing addition to our wedding at the lake! The boat, as opposed to a limo or bus, was the perfect way to shuttle our bridal party to the lakeside cocktail hour at Abbey Springs. Angie was great to work with in organizing our cruise, and Captain John was the best, even writing us a sweet note thanking us for including him in our wedding plans! We loved every minute of our time on the Lorelei. -
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Courtney Married on 10/10/20155 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
The event coordinator did not communicate very well in the time leading up to the wedding, it was a little concerning not knowing if all was well. But, on the day of the wedding, things could not have gone better. The Captain of the ship, two support staff and the bartenders were amazing. They were very helpful and friendly to everyone. It was the best experience I could have asked for. Thank you! -
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Kristin Married on 08/22/20155 out of 5 rating
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Quality of service5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We're having our wedding party take a boat from the ceremony to the reception on the Polaris boat! I'm very excited that this company could accommodate so well. I worked with Angie & she was very responsive & flexible. Highly recommended for future events! -
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Vera B. Married on 06/20/20155 out of 5 rating
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Quality of service5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We wanted our wedding reception to be a wonderful, memorable experience for everyone. We had 35 people ranging from seniors to babies. Some guests were concerned about motion and weather issues. It rained about halfway through the 3 hr. cruise until we docked. Everyone commented as they left the boat how it never felt like we were moving at all and they had a great time! Even though it rained, it wasn't a problem for anyone! It was a perfect night to remember and we have beautiful photos to remember it.
The staff was attentive in every way! A true A++++++ Best In Class wedding reception experience. -
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Debbie Married on 05/24/20155 out of 5 rating
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Quality of service5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We had our wedding this past May on the Duchess boat. Angie was extremely helpful from the minute I contacted them. She helped me plan our event every step of the way and it turned out to be an amazing day! The service on the boat by the captain, bartender and all of the staff was not only professional but also very pleasant. Our ceremony was on the boat upstairs and it turned out beautiful even if the weather wasn't completely sunny. We served appetizers downstairs following the ceremony and it was just perfect! The food from Gooseberres was wonderful! All of our guests are raving about the entire experience! If you are looking for a unique way to share your wedding or any event with your friends, family or coworkers choose Lake Geneva Cruise Line! They will not disappoint! -
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Lauren Married on 06/04/20115 out of 5 rating
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Quality of service5.0 out of 5 rating
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We were so pleased with our wedding on the Yacht Polaris. Everything went perfectly thanks to the help of Sue throughout our engagement. Gordon was especially accommodating during the crusie and made our guest feel at ease. Our guests are still talking about our beautiful wedding 2 months later. It was such an amazing day thanks to a perfect setting provided by Lake Geneva Cruise Lines! -
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Adora Married on 05/27/20065 out of 5 rating
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Quality of service5.0 out of 5 rating
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The Riviera Ballroom was a fabulous place to have my reception! -
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Alisha Married on 10/18/20035 out of 5 rating
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Quality of service5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
We had a cocktail hour aboard the steamboat between the wedding and reception. Exceptional service from the staff, and lovely fleet of boats to choose from! -
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