Koyal Wholesale Reviews
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4.1 out of 5 rating
4.1 Good
4.1 out of 5 rating
35 Reviews
83% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4 out of 5 rating
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Nadeana Sent on 06/18/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I got a really great price on silk rose petals from this company. They were a great value and came in a great variety of colors.I got a really great price on silk rose petals from this company. They were a great value and came in a great variety of colors. -
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User1760268 Sent on 08/12/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered wooden fans as a favor for my guests and everyone loved them! Good quality and many many varieties to chose from for a great price!I ordered wooden fans as a favor for my guests and everyone loved them! Good quality and many many varieties to chose from for a great price! -
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User1404596 Sent on 10/27/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The favors we chose for our wedding were perfect. Affordable, great quality and arrived in a timely manner. Koyal wholesale has great products great quality and I would definitely recommend purchasing your wedding favors, supplies etc. from here.The favors we chose for our wedding were perfect. Affordable, great quality and arrived in a timely manner. Koyal wholesale has great products great quality and I would definitely recommend purchasing your wedding favors, supplies etc. from here. -
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Jackelyn Sent on 07/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything that we ordered was perfect! We ordered flameless and tissue pom poms- they were STUNNING and made such a difference in the reception decor :)Everything that we ordered was perfect! We ordered flameless and tissue pom poms- they were STUNNING and made such a difference in the reception decor :) -
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Peggy Sent on 11/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I purchased almost all of my decorations here! They were quick to deliver. Requested wedding date with orders to assure I had what I needed on time. If an order was behind, they emailed and called me to discuss it giving me a chance to chose something else if needed. I received everything I ordered in plenty of time.I purchased almost all of my decorations here! They were quick to deliver. Requested wedding date with orders to assure I had what I needed on time. If an order was behind, they emailed and called me to discuss it giving me a chance to chose something else if needed. I received everything I ordered in plenty of time. -
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Kiah Sent on 12/07/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved that I was able to buy multiple items for my wedding in one place. I also loved that the prices were not over the top expensive and that I was able to buy in bulk. The shipping was also on time and the product quality was outstanding.I loved that I was able to buy multiple items for my wedding in one place. I also loved that the prices were not over the top expensive and that I was able to buy in bulk. The shipping was also on time and the product quality was outstanding. -
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Sharlene Sent on 05/26/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved the glass vases and favor boxes I got from you -- and I especially have to thank May. She went out of her way to explore all the different shades of blue you have in favor boxes, just to make sure the boxes would perfectly match my event. Now that's what I call service! Amazing! Package arrived on time, and I appreciated getting the Fed Ex tracking number immediately - was able to track the progress. Will definitely order from you again! (Thanks again May!!)I loved the glass vases and favor boxes I got from you -- and I especially have to thank May. She went out of her way to explore all the different shades of blue you have in favor boxes, just to make sure the boxes would perfectly match my event. Now that's what I call service! Amazing! Package arrived on time, and I appreciated getting the Fed Ex tracking number immediately - was able to track the progress. Will definitely order from you again! (Thanks again May!!) -
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Mike Sent on 03/13/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got several of the reception venue items from this site. They were quick, efficient, cheap, and had a great attention to quality on our items. We even got free shipping from them!We got several of the reception venue items from this site. They were quick, efficient, cheap, and had a great attention to quality on our items. We even got free shipping from them! -
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Donna Sent on 12/03/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very easy to deal with and provided great service.Very easy to deal with and provided great service. -
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Constance Sent on 12/04/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
very please with qualityvery please with quality -
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Karen Sent on 02/09/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved the products.Loved the products. -
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Laurie Sent on 12/02/20094.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Great product, very competitive price and arrived in less time than promised. Would recommend this company to others.Great product, very competitive price and arrived in less time than promised. Would recommend this company to others. -
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Marlene Sent on 06/26/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
This vendor was wonderful, helpful, full of suggestions and quick responding to all questions and offered options. Economical and prices were reasonable.This vendor was wonderful, helpful, full of suggestions and quick responding to all questions and offered options. Economical and prices were reasonable. -
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Diane Sent on 01/19/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Koyal are friendly and helpful. They make every effort to expedite an order if called and asked to do so. Being able to speak with a live person who cares about your business makes Koyal stand out from other suppliers. An improvement I would like to see from Koyal however, would be the ability to pay on line with a credit card rather than having to call or fax it. Alternatively, Koyal should notify their clients that orders are still pending payment, as we assume that they have received faxed payment and that the order is processing, unless told otherwise. This can result in not receiving product on time for an event.The staff at Koyal are friendly and helpful. They make every effort to expedite an order if called and asked to do so. Being able to speak with a live person who cares about your business makes Koyal stand out from other suppliers. An improvement I would like to see from Koyal however, would be the ability to pay on line with a credit card rather than having to call or fax it. Alternatively, Koyal should notify their clients that orders are still pending payment, as we assume that they have received faxed payment and that the order is processing, unless told otherwise. This can result in not receiving product on time for an event. -
Quality of service
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Wanda Sent on 12/16/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Not enough colors offered for the product I orderedNot enough colors offered for the product I ordered -
Quality of service
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Robert Sent on 12/16/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One item (LED light strand) we received from Koyal Wholesale was defective. Upon notifying them of the problem, they immediately remedied the situation by sending out a replacement at no charge that very same day. We received the replacement in record time and are currently using it as originally planned. We definitely recommend Koyal Wholesale as a source for your decorating needs.One item (LED light strand) we received from Koyal Wholesale was defective. Upon notifying them of the problem, they immediately remedied the situation by sending out a replacement at no charge that very same day. We received the replacement in record time and are currently using it as originally planned. We definitely recommend Koyal Wholesale as a source for your decorating needs. -
Quality of service
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Colleen Sent on 12/16/20104.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved our glass globes although they did seem smaller in the pictures - also wording was confusing, we thought we were getting more than 6 in a package. We ordered two sets - both came quickly and in good shape. Would order again.We loved our glass globes although they did seem smaller in the pictures - also wording was confusing, we thought we were getting more than 6 in a package. We ordered two sets - both came quickly and in good shape. Would order again. -
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Loretta Sent on 12/02/20094.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The products were beautifuland very affordable.The products were beautifuland very affordable. -
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Lyndsey Sent on 12/01/20094.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
Purchased some vases from this company. Wasnt to happy about their "Sorry bout your luck" policy if they arrive broken. They were not damages and actually were packaged well. Trumpet Vases are beautiful. The photos on the Web site are horiable color references for the rose petals. Will buy from again.Purchased some vases from this company. Wasnt to happy about their "Sorry bout your luck" policy if they arrive broken. They were not damages and actually were packaged well. Trumpet Vases are beautiful. The photos on the Web site are horiable color references for the rose petals. Will buy from again. -
Quality of service
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User986058 Sent on 10/23/20124.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered my favors from here and they were great once we got them put together but there were no instructions on how to put them together and we struggled at first to figure them out. Also, I ordered a personalized item from them and it took over a month for me to get it. Overall, I was pleased, but just a few set backs.I ordered my favors from here and they were great once we got them put together but there were no instructions on how to put them together and we struggled at first to figure them out. Also, I ordered a personalized item from them and it took over a month for me to get it. Overall, I was pleased, but just a few set backs. -
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Nikki Sent on 06/15/20124.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.5 out of 5 rating
We did not order flowers through Koyal, but had to select something from the list.
We did; however, order most of our reception decor from Koyal including table runners, ribbons, plate chargers, bride/groom signs, and hanging votive holders. The prices were VERY affordable compared to other vendors and it was easy to buy in bulk. Items we wanted were alwasy in stock and always delivered within a few days or ordering. I will definitely buy from them again when planning big events in the future.We did not order flowers through Koyal, but had to select something from the list.
We did; however, order most of our reception decor from Koyal including table runners, ribbons, plate chargers, bride/groom signs, and hanging votive holders. The prices were VERY affordable compared to other vendors and it was easy to buy in bulk. Items we wanted were alwasy in stock and always delivered within a few days or ordering. I will definitely buy from them again when planning big events in the future. -
Quality of service
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Alfred Sent on 12/21/20104.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
thank-you! package was sent timely and well sealed, as you know, handling and shipping are the really cost inflated. your site was the best but,still cost was about the same as the others. do you coupons or specials?thank-you! package was sent timely and well sealed, as you know, handling and shipping are the really cost inflated. your site was the best but,still cost was about the same as the others. do you coupons or specials? -
Quality of service
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Chris Sent on 12/16/20104.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Order plastic champagne flutes, they were just as pictured and packaged very well. Would recommend.Order plastic champagne flutes, they were just as pictured and packaged very well. Would recommend. -
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Julie Sent on 12/02/20094.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Product was good, priced fair and shipping was quick.Product was good, priced fair and shipping was quick. -
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User2289814 Sent on 08/28/20154.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I ordered large cylinder vases in bulk from this vendor (20", 16", 12") and received the shipment within 10 days. Even better, not a single vase was broken! The quality was also great for the price -- they were consistently the same size without too much distortion/bubbles in the glass. They do have a bit of a plastic feel to them, but they are a nice weight and you can't tell when looking at them.
My biggest complaint is that our first order went so smoothly and we loved the look so much that we decided to double the amount of vases in our decor, but they were out of stock in the sizes I had previously ordered. When I called customer service the girl I spoke with was very friendly, but could not give me an estimated date for when the item would be back in stock. They have been out of stock for over a month. Therefore I ended up having to order from a different vendor (separate review -- several were broken upon shipment and the vase quality was inconsistent).I ordered large cylinder vases in bulk from this vendor (20", 16", 12") and received the shipment within 10 days. Even better, not a single vase was broken! The quality was also great for the price -- they were consistently the same size without too much distortion/bubbles in the glass. They do have a bit of a plastic feel to them, but they are a nice weight and you can't tell when looking at them.
My biggest complaint is that our first order went so smoothly and we loved the look so much that we decided to double the amount of vases in our decor, but they were out of stock in the sizes I had previously ordered. When I called customer service the girl I spoke with was very friendly, but could not give me an estimated date for when the item would be back in stock. They have been out of stock for over a month. Therefore I ended up having to order from a different vendor (separate review -- several were broken upon shipment and the vase quality was inconsistent). -
Quality of service