Knoll Country Club Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9
Excellent
90 reviews
Recommended by 97% of couples
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.8 out of 5 rating4.8
-
Value 4.9 out of 5 rating4.9
-
Flexibility 4.9 out of 5 rating4.9
Awards
90
+30
User photos
Weddingwire
4.9/5
90 reviews
Google
4.2/5
139 reviews
-
Josie Sent on 12/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!!!
I just wrote a huge review about how awesome Kyp, Demetri, and the staff, and the food, and how gorgeous the venue is, and how accommodating they are, and how much our guests absolutely loved everything, and how beautiful our day was, but something got snagged with the process of uploading the pictures and I lost everything I wrote.... but trust me, definitely consider (and even book) the Knoll Country Club, you'll be eternally glad you did!!! 😍😍😍-
-
-
+2 photos
-
Quality of service
-
Beth Sent on 10/11/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Truly Amazing!
We just celebrated our daughter and son in laws wedding this past weekend at the Knoll Country Club East. Your staff and attentiveness towrds everything was absolutely perfect. Dimitri was our matrdee fpr the eveing and we want to thank him ofr thinking of our family as his. The night was perfect and we couldn't have picked a better venue. Thank you to all who work there. We will be back!!
Mrs. Beth Sawalhi-
-
-
+3 photos
-
Quality of service
-
Laura Sent on 01/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best wedding ever!
The knoll west is the best place for a wedding! Everything went smoothly during the planning phase and Sal and Kyp were so helpful! The food was AMAZING and the venue itself was beautiful and we had such a great time!! Every detail we had thought of became a reality and was so beyond perfect. I will be reliving this day for the rest of my life! -
Quality of service
-
Maryjean Sent on 03/28/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent, wonderful, beautiful
My daughter was married at the knoll. From the first day Kyp made her feel she had no worries the place will be beautiful, the service excellent, and she would be treated like a princess. Well let me tell you from the food to the atmosphere to the service, the ceremony, the beauty. It was the best wedding I have been to in years. Would do it all over again. Thank you Kyp for being true to your word and giving my daughter and son-in-law a wonderful wedding.-
-
-
+15 photos
-
Quality of service
-
Meghan Sent on 11/06/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic location!!
We chose to have our wedding at Knoll East Country Club on 10/27/2018 and are so happy we did!!! We researched over 50 venues and looked at at least 10 in the NY/NJ region. I wanted more of a rustic chic aesthetic while my husband wanted something more upscale. We knew we would go with Knoll East as soon as we visited because it offers the best of both worlds- cute and rustic cocktail hour area and porch and beautiful, refined main dining room. Our guests couldn’t stop commenting on how gorgeous it was! The other major reason we went with them was because they offered such value, which is hard to find in this crazy expensive area of the country! The amount of food in the cocktail hour, the dinner portions on the really good quality meat and fish, and the sheer number of desserts during the Venetian Hour blew us - and every guest- away! So many guests came up to us saying they were stuffed but wanted to keep trying things because it all looked so good. We worked with Kyp and he was incredibly helpful from the first appointment to the end of the night. He was organized, professional, and made the entire process go so smoothly. We loved working with him!! In short, we are so thrilled at how fun and special our wedding was at Knoll East, and we can’t thank them enough!!! -
Quality of service
-
Marina Sent on 09/16/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I cannot say enough amazing things about the Knoll and it’s staff! Kyp and Rafael were absolutely amazing to work with. Their professionalism, attention to detail, and overall manner were so much more than I could have ever imagined. They took such good care of us throughout the whole process, from our first meeting to the end of our reception. Plus our guests could not stop talking about the amazing service, how gorgeous the venue was, how delicious the food was and how great the bar service was. I cannot say enough great things about my experience, I couldn’t have imagined having my wedding anywhere else. -
Quality of service
-
Simone Sent on 06/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
WOW - we got married two weeks ago in Knoll East building (june 9) and our wedding was just perfect! Kyp was so great to work with - he truly went out of his way to make sure that everything went just right on the wedding day. Throughout the whole planning process he was responsive and willing to help us with any questions we had. The venue was absolutely stunning as well. We couldn't have done it without Kyp and his great team. Not to mention - the food was INCREDIBLE! Our guests are still raving to us about what such great food they had. A great place and would definitely recommend it without a doubt!! So happy we found the Knoll and got to work with Kyp. -
Quality of service
-
Rowena Sent on 05/07/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I cannot say enough good things about having our wedding reception at the Knoll Country Club West! Last summer, when we went to see it for the first time, I fell in love with the gorgeous and spacious lobby area. We met with Rafael, the president, who was incredibly warm and welcoming. He gave us a tour of the rooms and the outside balcony overlooking the lush green golf course. It was everything I was dreaming of. He took his time explaining all of the details to us. We told him we had to be up front with him, that we were on a limited budget, so while we loved everything we saw, including the abundant food choices, we probably wouldn't be able to afford it. Right away, he told us of discount prices available for people booking at the time. Talk about helpful! We couldn't believe what a wonderful deal we got!!! We signed the contract right away. We met with Rafael several times in between our initial meeting and the wedding to go over the menu choices for the cocktail hour and dinner, linen colors, cake, dessert, seating chart, program of events, etc. He walked us through everything and made the process very easy. He also made some wonderful suggestions that really benefited us. He was the perfect combination of professional and personable. We really felt supported and in good hands with him. As expected, on the day of the wedding, everything went smoothly. Kyp, who was our Maitre D, was wonderful. He was very attentive and responsive. Rafael even made an appearance to wish us well! The cocktail hour blew everyone away! It was so beautifully decorated and the food was amazingly plentiful and appetizing. For weeks after the wedding, our guests are still raving about the food and what an enjoyable time they had! I would absolutely recommend the Knoll Country Club West to couples looking for a place to have their wedding reception.-
-
-
+5 photos
-
Quality of service
-
Cesar Sent on 09/01/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My wife and I just got married here. We planned our wedding from NC and Kyp was excellent to work with. He was reliable, responsive and very helpful. The food was excellent, the service was great, and the venue was completely beautiful. Must do their dessert table! We had a wonderful experience, thank you Kyp and staff for making a night we'll remember for the rest of our lives. -
Quality of service
-
Katherine Sent on 08/25/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding at the Knoll Country Club - West was absolutely beautiful! We got married this July 2017, and Kyp was amazing!! He was always willing to answer all my questions leading up to the big day and reassured me every step of the way that everything would be perfect. And he was right. He was also our maitre'D on the wedding day and made sure everything was exactly as I envisioned it. He went out of his way to ensure that all of our needs and wishes were met from start (planning) to finish (wedding day). Our guests had a blast and were blown away by the delicious and never-ending food. And the cocktail and dessert hours were beyond amazing! Highly recommend! The best! -
Quality of service
-
Nicole Sent on 08/24/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rafael is great! Easy to work with and accomadating. Very happy with choosing this venue so far !!!!! -
Quality of service
-
Lori Sent on 08/08/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This is the most amazing place to have your wedding, You will not have any regrets if you decide to go with the Knoll Country Club. Kyp was always one step ahead of us. He is truly a gentleman, his humor and accommodating ways made us feel so comfortable. Kyp's entire staff was beyond professional. My guests raved about my wedding, calling it one of the best they ever attended. Your guests will not go hungry, the food is delicious and don't forget to take advantage of the parisienne table. Your guest will be in awe!! Believe me it will be a highlight. I cant thank Kyp and his staff enough for making my wedding day one of the best days of my life! -
Quality of service
-
Kirin Sent on 07/24/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married at the Knoll Country Club West in June and we couldn't have been happier. We picked the Knoll after and exhaustive search (including Shadowbrook and Park Savoy). We felt most at ease at The Knoll. Both Rafael Flores (owner) and Kyp were great to work with. They are honest, warm and genuine. They were a refreshing change from the usual sales pitch we got at other venues and not once did we feel like we were being nickel-and-dimed. They were fair and their pricing is more than reasonable for the service they provide.
The venue itself is beautiful and in June, the lush back drop of the golf course was breathtaking. The Knoll does not provide a food-tasting in advance so we were a little nervous about that. However the food was amazing and there was a lot of it!! (take it from a food snob!). My guest still talk about the macaroni bar and the whole salmon that was served during cocktail hour. The dinner of the chicken/steak duet was perfectly cooked and incredible as was the table side service and presentation. We added the parisian selection and boy was that a strong closer!! The international coffee and after-dinner liquors were the talk of the town for weeks after! The wedding cake was included in our package and the bakery they use is fantastic (A Little Cake in Park Ridge). The cake was delicious and beautiful.
On our wedding day, the entire team was present and hand-on including Kyp and the Flores family (Rafael, his daughter and his wife). As the bride and groom, we were doted on by Rafael's wife and daughter. Rafael and Kyp have been in the wedding business for years and their experience certainly shows. Their presentation, aesthetics and coordination are truly amazing.
If I were to nit-pick for deficiencies, I would say that the bridal suite is on the smaller size and we really wish we could have had a tasting in advance. Overall we got everything we wanted and more at this amazing venue! -
Quality of service
-
Kelly Sent on 07/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club went above and beyond to make our wedding day absolutely perfect!!! Kipp helped me every step of the way to make me feel comfortable with each detail. He shows true professionalism and the love he has for what he does. Our guests are still ranting and raving about how much food they got and how delicious it was! Not only did they do a great job preparing for the wedding but on the day of the wedding they allowed us to come early and take pictures anywhere we wanted. After the wedding they gathered and stored all of our extras, centerpieces, gifts, etc. aside so that we could still continue our night. We went there the very next day and picked everything up on our way home. Everything was absolutely perfect and I cannot thank the Knoll Country Club enough for everything they did. I will definitely be recommending this venue to anyone who is looking to get married. I would also use this venue again for any other events that I might need to host. This venue was worth everything and more!!
-
Quality of service
-
Cindy Sent on 06/03/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our daughter & new son-in-laws wedding at the Knoll West. Everything was perfect, down to the littlest detail. The food was amazing and the grounds & venue looked beautiful. Raphael, Kip & staff went above and beyond to make sure we all had an amazing time. As my daughter said "Thank you for my dream wedding "!! Our guests kept saying this was the best wedding they had ever been to!!Knoll Country Club's reply:
Thank you so much for the kinds words and for allowing us to host you Daughters Dream Wedding here with us at the Knoll Country Club!
-Knoll Management -
Quality of service
-
Jessica Sent on 05/30/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I want to thank the staff at The Knoll (West) for making our wedding the most PERFECT day! Rafael and Kip really went above and beyond to ensure that every last detail was perfect. The day of the wedding, when we arrived we were blown away by how amazing everything looked. They got every single detail perfect. They even got flowers for the patio and the Gazebo which looked beautiful. When we had our final meeting at the Knoll the week before the wedding with Rafael, I mentioned to him that I was really looking forward to the mashed potato bar, and since we were going to the cocktail hour we asked if we were done with our pictures a few minutes early, if we could go in to get them before the cocktail hour opened because we knew once people started to arrive, the chance of us grabbing anything to eat was slim. When we finished with our pictures, I went into the bridal suite and Rafael had our bridal attendant (Margie) bring me in mashed potatoes right away. It was such an awesome gesture that really shows how much they care and the attention to detail they provide. The food that I did have at the cocktail hour was AMAZING, and all of the guests couldn't stop talking about how good everything was. They continuously checked on us throughout the night and made us feel like we were the most important people in the world. The dinner was honestly one of the best I've ever had at a wedding (the chicken francaise and Chateaubriand combo). We did the Pariessene hour for dessert, and the fire show was SPECTACULAR. Kip actually worked with our photographer, and before they opened the doors to the dessert Kip took us around to show us all of the desserts and then had us stand right next to where the fire show would be so that we got an awesome picture of us with the fire show. All of our guests could not stop talking about how awesome it was. Thank you Rafael, Kip, Margie, and the rest of the staff at the Knoll West for making our wedding a day we will NEVER forget! -
Quality of service
-
Rebecca Sent on 12/12/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I couldn't have asked for a better experience than the Knoll West provided! Kyp our maitre'd was available whenever we needed him and he made sure our day was more than perfect! -
Quality of service
-
Tina Sent on 12/04/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
What can I say about Knoll Country Club (West)?! It was absolutely perfect!!! The pricing was the best out there. Seriously...I couldn't believe we were getting everything we got for the price we paid. We had been to several other locations before and no one came close to KCC's price! Kipp was so helpful in the whole process and really made us feel that he cared about our special day and we were not just "another wedding". Best of all he was there the night of our wedding making sure everything was running smoothly, which it did! The inside of the country club is beautiful and exactly what we were looking for. The grounds are breathtaking. Perfect setting to take amazing pictures. All of this would make me recommend KCC to future brides but there is more. The food!!!! The food was unbelievable. Cocktail hour was huge, with more food then we could have imagined. Dinner was perfect. I truly think it is was some of the best food I have ever eaten (not just at a wedding..ever!). And then there was to Venetian dessert hour. WOW!! The dessert displays and quality of all the desserts was above and beyond anything we had thought. Our wedding was absolutely perfect and we can't thank KCC enough!! -
Quality of service
-
Shannon Sent on 09/12/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
When I showed up on the big day it was more than I imagined it would be. They really are listening when they ask you what you're looking for from decor to working with your vendors. We got married on the east side and had the tent for cocktail hour. Our guests absolutely loved the tent and cocktail hour. Even though it completely poured down rain right before the ceremony they were very quick to set everything up inside and make it an intimate setting. Everyone complimented the service and the bartenders were on point. This place was absolutely perfect for us and I'm so glad we went with The Knoll : D thank you to Rafael and the entire staff for all you did for our special day. -
Quality of service
-
Tara Sent on 01/17/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you're looking for a venue that is accommodating, elegant, and affordable then look no further than Knoll West Country Club. I cannot say enough about how happy we are with our decision to have our wedding at Knoll West. From the first look at the venue, we loved the space and grounds. We needed to find a venue to accommodate our 200+ wedding guest list and the Knoll did this easily.
Planning: We truly loved working with Rafael. From the start, he was willing to work with us on the menu, floor plans, and pricing to fit our budget and preferences. Planning with Rafael was stress-free and easy. There were no hidden costs or agreements. He was very flexible and responsive if I had any questions. I went to the Knoll several times leading up to our wedding to ask questions, show our parents the venue or drop off items and every time Rafael made us feel like family.
Food: The food was AMAZING! First off, our cocktail had such a great variety and abundance. Our guests raved about how delicious the cocktail hour was and could not get enough. The duet at dinner was a perfect pick and our guests enjoyed having both chicken and steak.
The day of: Both Kyp and Rafael were present on the day of our wedding. They were super helpful and the day went so smoothly thanks to their hard work. We had some special requests like setting up a private cocktail hour for just my husband and I before the guests arrived and setting up a slideshow during the dinner and Kyp and Rafael made sure everything was set up exactly as we wanted. The venue looked romantic and classy!
Overall we loved our experience working with the Knoll. They were very accommodating and professional and helped to create a perfect night for us and our guests! We would highly recommend the Knoll to any newly engaged couple! -
Quality of service
-
Kelly Sent on 09/07/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was just married at the Knoll Country Club (East) and it was amazing! We mainly worked with Kyp, but all of the staff seemed wonderful. It was beautiful, the food was delicious, and everything went so smoothly. People keep telling us how wonderful the wedding was, and a big part of that was due to having it at the Knoll! -
Quality of service
-
Michelle Sent on 08/29/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This place is beautiful!!!! I can't tell you how many places we visited about 12 and this one was the winner, the food is great and Raphael and Kyp ate great to work with. They provided great service and was attentive to our needs. Everyone at our wedding keep talking about how good the food was. -
Quality of service
-
User6776057 Sent on 04/28/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I had our wedding reception in the West Clubhouse. And it was absolutely perfect! There was something about the Knoll that we knew fit who we were as a couple. The staff did an amazing job getting to know us and made sure the day reflected us. One thing I truly appreciate, is that they make sure you get to have your first meal together as husband and wife. I'm not sure either of us would have gotten to eat much if it hadn't been for them letting us know our dinners were served and making sure we sat down. The reception flowed seamlessly due to the hard work and dedication of the staff. They set up the room exactly how I had it pictured in my head. Thanks to Kyp we always knew where we were needed without feeling rushed. They truly made our reception a dream come true! -
Quality of service
-
Todd Sent on 04/26/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We held my daughter's Bat Mitzvah at the Knoll West. Could not have asked for a better experience from start to finish. Rafael was a pleasure to deal with. The word "no" wasn't part of his vocabulary. He worked with us with a positive attitude throughout. The reception was outstanding. Cocktail hour just as we envisioned. Main course was very tasty with big portions. And the Parisienne dessert was over the top! Entire room filled with desserts. I would highly commend the Knoll West. -
Quality of service
-
Sunitha Sent on 11/27/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had the best party ever. Beautiful place, great food. The place looked magical..Everything was so perfect, all our guests were immensely pleased. Can't appreciate Louis enough. He acted like a event planner, made sure our schedule was executed on time. This been our first major event, we had no clue what we were doing. Louis guided us through and was more like a family member. We are very thankful to Louis and Knoll Country club for making our daughter's Sweet 16 a beautiful memory.Very pleased. -
Quality of service
-
Kristin Sent on 11/25/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I just wanted to thank everyone at the knoll for making our wedding the BEST day of our LIVES!!! Your staff had every detail covered and treated every guest like royalty. We've been getting message after message of just how great everyone felt the night was. The ceremony was beyond perfection and was the perfect setting for the first day of the rest of my life.
Many of our guests have attended golf outings here before...but each said they were blown away by every detail and how you transformed every room into a black tie event. Thank you from the bottom of our hearts for making it perfection. We will hold this day close in our hearts for the rest of our lives!!!! -
Quality of service
-
Courtney Sent on 11/16/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Knoll was perfect! The reception was in Knoll West, and it was by far the most perfect moment. They were everything I dreamed of and more. The food at the cocktail hour was to die for - including the mashed potato bar. Dinner consisted of a fabulous meal that couldn't be beat, followed by the dessert bar in another room, it was so extravagant. The entire night was perfect and I had my desire in being a princess for the day.
Table changes were quick and easy when we had additional guests show up and it was truly a no stress situation, despite everything else taking place around us. I would recommend Knoll to everyone!!! -
Quality of service
-
Philip Sent on 11/04/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The wedding celebration went very smoothly and efficiently. The guests had excellent reviews of the cocktail hour food. It was all fresh and delicious. The main course was generally excellent except for a less than excellent review of the chicken. The beef was fantastic. The Venetian was the perfect cap to the evening.
Louis,the Maitre D, was very professional and knowledgeable. His management skills made the experience stress free. We had a great time and the feedback from the guests was ebullient.
We didn't want it to end and nobody left early! -
Quality of service
-
User1883211 Sent on 10/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The service is great at the knoll country club west! I did not have to worry about anything as far as planning the wedding and during the wedding. The staff was friendly and helpful. The food was great!!! This was an amazing place to have a wedding beautiful ceremony and reception. I would highly recommend this venue. -
Quality of service
-
Kathryn Sent on 08/27/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had my wedding at the Knoll Country Club on Saturday, August 16. I cannot say anything but the highest praises about this place. My guests are still raving about it. My husband and I fell in love with the outdoor deck area. The food was nothing but amazing. The Knoll also gave a very reasonable price compared to other venues. I felt the Knoll provided exceedingly better quality than other venues we have been to - many costing way more per head. At the Knoll, we were able to afford a Saturday wedding. Louis was nothing but wonderful; he just knew what to do without being asked. The day of the wedding, every time I tried to eat someone would stop me to talk. Louis knew to bring me a plate of food. Wedding planning was stressful, but Louis made every last detail perfect. I loved the Knoll, and I would highly recommend it to anyone and everyone. It has provided me with absolutely beautiful memories. Thank you so much Louis!! -
Quality of service
-
User6776035 Sent on 08/10/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
In August 2014, we had our ceremony & reception at the Knoll CC West, and ordered the cake through them. You can't go wrong with this venue. They have an excellent customer focus. They took care of us from beginning to end. The venue on the day of our wedding was gorgeous and set up so well, we couldn't have been happier. The whole management team including Maria, Luis, and Rafael, plus the professional staff, were amazing. They showed care, courtesy, friendliness, flexibility, and organization. The food was great, the acoustics were great, and the place was very clean. All of this at an amazing price relative to others. Thank you KCC! -
Quality of service
-
User6776033 Sent on 08/02/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had both our engagement and our wedding here at the knoll west and let me tell you it was amazing our guest are still raving about how beautiful and how delicious all the food was and how beautiful everything looked... Maria was a rock star she helped me stay with in our budget and helped us create the wedding of our dreams. We will definitely be using the knoll country club for our future events thanks again -
Quality of service
-
Cassie Sent on 07/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Louis was outstanding to work with! We were having a rough time planning and budgeting our wedding and he did everything that he could to give us the best wedding possible. He was able to take a very stressful planning process and make it as easy as possible on our side. We would highly recommend working with him for a wedding event as he will do everything that he can to make the day as special as possible and will bend over backwards to make you happy.
The grounds were beautiful for pictures, the catering staff was very helpful and the food was great. -
Quality of service
-
Stuart Sent on 06/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club provided an absolutely wonderful place for our celebration. They worked with us throughout the process to make sure we understand all of the different food and service options, and were extremely gracious and helpful in turning this into a memorable event that we will never forget. We received many fantastic comments from our guests on the quality of the venue, food and service. We are so pleased that we chose the Knoll for our daughter's party, and give them our highest possible recommendation. -
Quality of service
-
User6776025 Sent on 06/03/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I would give The Knoll 10 stars if I could ! They made my wedding day absolutely amazing! So many of my guests commented on what a great time they had and they thought The Knoll was absolutely beautiful. We will certainly have many events at The a Knoll in the future. -
Quality of service
-
Susan Sent on 05/20/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Let me start by saying I am incredibly picky and hard to please. We visited 13 venues in our search. Ultimately it came down to Knoll (East building) and one other venue. We chose Knoll due to the available date and the outdoor space but mostly because Rafael was already so amazing to work with. We really felt he wanted to host our wedding and valued us as people, not as dollar signs.
The wedding could not have been more perfect. I am so, so happy we chose Knoll. The ceremony setup was stunning, overlooking the golf course. Cocktail hour was beyond elaborate - everyone especially loved the caviar & vodka station and the Peking duck. Too often I feel cocktail hour food is fantastic and then the dinner food is underwhelming - not so at Knoll. The chateaubriand was delicious and the vegetables were cooked perfectly. We also had the Parisienne table which was beyond belief - so many desserts - I think everyone was just shocked how awesome & extensive it was. The service from the waitstaff and bartenders was also attentive and friendly the entire night.
We worked with Rafael and Maria and they were just outstanding with professionalism and responsiveness. Rafael was willing to do every little thing I asked for even switching out the table numbers only about 10 minutes before the reception began. He was there for us Friday for the rehearsal and every second of Saturday, constantly making sure everything was done how we wanted it. He was proactive and asked us before each step to confirm exactly how we wanted things to be done.
We cannot recommend them highly enough for the personalized attention, stunning atmosphere, and awesome food. I can't imagine a better wedding!
-
Quality of service
-
Nicole Sent on 05/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
IThis place is seriously amazing! I would recommend this to anyone and everyone! We just had our wedding of 135 people here last weekend. They're planning and organization is 100% on target. I worked with Louis Leone to plan and organize my special day...he seriously made this wedding planning such an enjoyment..stress free and easy. He totally worked with our budget and made me believe this wedding was possible! I can't say thank you enough to him personally and the rest of the staff. They made sure we had everything we needed and more...the day of our wedding they were prompt about my husband and I making time to eat and enjoy every moment! Louis recommended my Florist (precious petals too) in Fairfield...they were also amazingly helpful and worked with our budget...our cake came from a little cake..which was also recommended..they have everything you need for your wedding...our DJ was amazing also who also works with knoll ..Gemini productuonst..so great and got so creative with our music and aisle music to. Omg I had the best best best experience with everyone involved with knoll country club. An amazing venue and every single person who attended our wedding said the same!! I'm in love with knoll!!!! I have chills as I am writing this! -
Quality of service
-
Shielamae Sent on 04/22/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were very happy we chose The Knoll Country Club for our wedding venue. The catering manager, Louis was very sweet and he always had our best interests at heart. He always reminded us throughout the entire wedding planning the real meaning of love & marriage. We received many compliments about how excellent the food was and our wedding cake was delicious as well :) As the bride, I felt very relaxed knowing that I was being taken care of & I didn't have to manage anything the day of the wedding. I could just enjoy myself. The package included food, open bar, cocktail hour, cake, & awesome service. We had our ceremony outside by the gazebo. It was also really nice knowing that they only have one wedding/event there at a time so our guests wouldn't be confused and we had the full attention of the excellent staff. Would definitely recommend to everyone and anyone getting married or looking for a venue for other life events!! Thank you Louis! -
Quality of service
-
Heidi Sent on 04/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If there were 10 stars...that would be a good starting point in rating Louis Leone and the Knoll Country Club. Being our 2nd marriage and having 4 children and a tight budget, I never dreamed I would be able to have a "real" wedding. I had resigned myself to something a few steps above a cold-cut platter at the VFW and had convinced myself that was just fine. Although this was my 2nd marriage, it held so much more meaning and significance than my first. On a long shot (so I thought), I decided to call The Knoll to see if there was ANY possibility. I told Louis, "don't waste too much time on this because I don't think its possible.", but true to his form, Louis doesn't know how to do anything OTHER than give his absolute best to everyone. And if he was willing to give his best to me, someone who wasn't exactly a big deal, that showed me the level of his character. I can say without hesitation that if it weren't for him, my dream of an elegant, memorable, fairy-tale wedding would NEVER have happened. What The Knoll was able to produce for us on our limited budget was beyond anything I imagined. Our guests were BLOWN AWAY. If you've ever stepped foot into the place, you know the grandeur of the setting. I felt like a princess (and that's saying a lot from a 42 year old mother of 4). The staff catered to our every need and we lost count of how many compliments our guests made about every aspect of the affair...from the food to the service and beyond. Louis was beyond a professional, he was personally invested in our peace, happiness and delight. I've worked with many people in my life and career, and I can say without question, Louis made it his mission to be a blessing to us for our blessed event. It was more than a "real" wedding...it was truly an event that reflected the level of beauty that pervades our love. PERFECT. Thank you, dear Louis Leone. You're one of a kind and The Knoll is purely fantastic. - Heidi -
Quality of service
-
Scott Sent on 04/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My wife and I feel blessed to have held our reception at the Knoll Country Club. The location is first class all the way. The staff and the food were fantastic. The views were amazing. The value we received was really too good to be true.
Louis was absolutely amazing. He took great care of us from the first time we chatted until the last time we saw him. He helped us make critical decisions and guided us pain free through what could have been a very stressful situation. We would highly recommend Louis and the Knoll Country Club to anyone looking to host an event -
Quality of service
-
Dianna Sent on 04/06/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club was not only beautiful but the food was absolutely delicious! Cocktail hour was incredible with so many options & dinner was cooked to perfection! Rafael was truly amazing he was so easy to work with, made my planning worry free & he made our night go off without a hitch! Maria put together the entire room making it beautiful & capturing every detail! The entire staff was unbelievably nice, attentive & so accommodating! Anything you needed or wished for was given to you with a smile to all my guests through out the whole wedding! I highly recommend this venue! Thank you so much for making our night magical! :) -
Quality of service
-
Robin Sent on 04/02/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommended - Professional,great service & Excellent food!
I have had the opportunity to attend several wedding at the Knoll Country Club.
All have been amazing! -
Quality of service
-
Charles Sent on 03/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club - West is exceptional! Words cannot express the level of detail, sophistication, and professionalism Louis, Raphael, and the rest of the staff at the KCC West handled our wedding with. With over 200 guests not including vendors, each part of the reception was meticulously planned and executed flawlessly. Louis made the contract and planning stages easy, and then personally (not second hand or through multiple other individuals) ensured that everything on our wedding day was delivered to us at the exact correct time. Speaking for my new Italian graphic designer wife who created all of the wedding's crafted and printed materials at her own request, each detail was carried out beautifully. All of our guests kept repeating that our wedding was the best they had attended and we have the KCC Westto thank for it. The food was fantastic, and significantly better than the average standard wedding fare that is served at other wedding factories. The white glove service had everyone seated and fed quickly. I'm very pleased to share that our wedding at the KCC - West was the best experience of our lives and we look forward to hosting many other events there in the future. If you haven't considered this place already you need to pay Louis a visit. We interviewed over 20 venues between Morris and Sussex county and couldn't be happier that we picked the KCC - West! -
Quality of service
-
Andie Sent on 03/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Feb 21, 2014
Words cannot express the gratitude we feel towards the entire staff at the Knoll Country Club. We thank you from the bottom of our hearts. All of you went above and beyond to make our wedding spectacular. It was more than either one of us could have expected.
The pride, attention to detail and the personal attention given to us made our wedding the greatest day of our lives. I still get chills thinking about it…guests are still complimenting and raving with comments like “This is the best wedding I’ve ever been to.”
From the cocktail hour to the after party these was not one complaint nor is there one thing we would change. We would recommend the Knoll Country Club to anyone planning a function.
A special thanks to Maria for her expertise, smile and warmth… you made our wedding day all that we dreamed about!!!! -
Quality of service
-
Sandi Sent on 03/01/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
THIS is the place to have your wedding reception! From the moment you walk in the door you will be treated like royalty. The staff at The Knoll Country Club knows how to make your wedding a raving success. ALL of my guests came to me telling me that my sons wedding was the BEST wedding that they ever attended! From the champagne & strawberries awaiting the guests as they arrived, to the INCREDIBLE cocktail hour, to the chateaubriand & painted dessert plate…….. people can't stop talking about the wedding! I can't thank Louis enough for the assistance he gave us in planning the menu as well as the great care he took of the bride, groom and the rest of our family. These people treat you like family. A very loving family. Thank you. Thank you. Thank you! -
Quality of service
-
User1470559 Sent on 12/11/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Louis and the Knoll gave me my absolute dream wedding. Everything from the personal attention the moment we stepped in to the last detail as guests were leaving was well thought out and executed wonderfully and professionally. I absolutely recommend the Knoll for anyone looking for a great wedding in NJ. -
Quality of service
-
Kristen Sent on 11/29/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
After a couple meetings with other venue's, The Knoll was our last stop. We had actually been to a reception there back in 2010 I do believe. Everything was great as a guest the first time around, but to actually have our own wedding (ceremony and reception) there, it was just perfect for us!! Louis was great to work with - very nice guy, knew what he was doing - made everything seem so easy!! The amount of food for cocktail hour and exceptional service from the workers just made all our guests feel welcomed and full!! The dinner was just amazing and cooked to perfection! Even the chef'si in the family loved every last bite! They catered easiily to kids, vegetarians and gluten free diets! Louis gladly accepted our request for our wedding cake to be pink or blue inside for our surprise baby gender reveal! Highlight of the night for sure!!! If you want a venue that has the expertise, experience and professionalism, the Knoll is the place to be! http://youtu.be/OjffsxVSMD8 -
Quality of service
-
Hector Sent on 11/17/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We could not have a better wedding, Everyone was great!!! We could not have a better person helping us putting this together other than Louis he was amazing!!! They gave us the honor of postponing due to an emergence. We really appreciate everything they did for us on our special Day and highly recommend "Knoll Country Club" Thank You a million!!!
Hector And Patricia -
Quality of service
-
Kelly Sent on 11/08/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Working with Louis at Knoll Country Club was a fantastic experience. My (now) husband and I were nervous about planning our wedding, especially having twin babies at home! Louis worked with us every step of the way to ensure we had all the details covered. Finally the day arrived and I still can't believe how perfectly everything went. The whole day was made easier due to Louis allowing us to bring just about everything needed a few days before the event. Everything ended up exactly how I dreamed it would. The venue is absolutely GORGEOUS, the staff is friendly and courteous, the needs of myself and the groom were always met, all of our guests raved about the food. Could not have asked for a better day and we are so happy we chose Knoll for our wedding. -
Quality of service
-
Angela Sent on 10/17/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had an absolutely perfect wedding day, and I cannot say enough great things about the Knoll Country Club. From the minute we walked into the Knoll for our first appointment to tour the venue we were treated like royalty. Louis, our Maitre D' showed us around and was answering questions that hadn't even crossed my mind! Many Bride and Grooms say that they never had a chance to eat at their weddings because they were busy with everything else. Well, Louis promised that we would eat and we did! And the food was fabulous!!! Our guests are still talking about all the great food that we had. It started with about 7 or 8 stations at cocktail hour ( a mix of hot and cold) and about 15 -20 different types of Butler passed hors'devours. Then for our reception our guests had a choice of Chateaubriand or Chicken all served white glove service. Then we had a separate dessert room with another 7-8 dessert stations. These included a chocolate dipping station with all different fruits and cakes, a cake table with 5 different cakes, a banana fosters flambé display, an ice cream bar with every topping imaginable, a coffee station and a liquor/cordial station.
I've heard many horror stories of things that go very wrong on wedding days, but I can say that my day was perfect. If there were any issues, I never knew about them, because Louis and the staff handled and fixed it before it ever came to me.
I 100% recommend this venue to anyone!! And the price was completely reasonable. For what we received I would have thought that we would have paid more per person than we actually did!!!! -
Quality of service
-
Serena Sent on 10/02/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club is an absolutely beautiful venue: the grounds, cocktail hour and reception rooms. Beyond the beauty and quality of the food, which is all top notch - Louis is an incredible person to work with, he will take care of you 100%. Always responsive/ attentive, down to the finest details. He made it our wedding day a very special event! -
Quality of service
-
User6775985 Sent on 09/13/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I have never met such a caring venue. We got married the weekend of Winter Storm Sandy, and the Wednesday after the storm the owner of the venue was calling us making sure how we doing. At the moment I did not know who she was, I just thought it was another even manager, but Maria made sure everything was going to be smooth sailing on our day despite the storm. She reassured me that our menu was not changing and that they even ordered generators from another state to accommodate facility. That in itself was impressive. Maria really took care of everything in person. She made sure everything was in order all the way down from venue decorations to helping me change part of my wedding dress. I could not have asked for a better venue and what a blessing it was in such chaos. -
Quality of service
-
Joshua Sent on 08/09/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
THE KNOLL COUNTRY CLUB COULD BE YOUR FINAL & BEST CHOICE OF VENUE!!!
This is our wedding experience:
We did not have an extended dating period, a much shorter engagement and therefore, our wedding planning time was warp speed. The venue could possibly be the hardest and most expensive investment of any event... but it was not for us. After some research, which i suggest everyone do, we came across Maria and the Knoll Country Club. After our first meeting, the decision was made.
She took us in like old time friends, showed us all of the beautiful grounds, surprised her whole cooking staff by bringing us in, unannounced, and opened everything to us. She listened to our needs and desires and patiently came up with the best package for our wedding. She worked with us on everything, from food choices, colors, suggested vendors for other areas of our wedding, prices and on and on and on... needless to say, Maria went above and beyond for my wife and I.
WEDDING DAY!! EVERYTHING WAS ABOVE WHAT WE ENVISIONED!!
All the grounds were decorated, clean, cut, shining, looking fresh for our big day! From the lobby to the ceremony area outside to the cocktail room to the bridal suite to the main ballroom, things were spotless! Her whole crew was dressed to impress, professional and efficient. Maria herself and her right hand, Louis, lead and guided the whole night and made sure everything went smoothly. The food was DELICIOUS, as bragged by our guests and other people we spoke to. She even added a fire show for the opening of our desert... that definitely got the crowd FIRED UP!!
Bottom line, there are many, many, many venues in New Jersey fitting even more tastes, but if you want the best bang for your buck, something that is easier on your pocket, but offers the feel that every princess bride and groom wants, THE KNOLL COUNTRY CLUB IS FOR YOU!!! -
Quality of service
-
User6775981 Sent on 07/28/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We absolutely loved everything about having our wedding at the Knoll West. We worked with Louis, and it is because of him and the rest of the incredible staff that we feel our day went so perfectly. They were easy to work with throughout the entire process, and flexible in accommodating our various needs. There was honestly not even one small glitch in the entire day, and that is owed entirely to the extremely high level of attention that Louis and the staff pay to every single little detail. Louis also paid extra attention to ensuring that we got to eat our first meal together as husband and wife. We received so many compliments from guests on everything from how helpful the staff was, how beautiful the grounds were, how great the food and drinks were, and how seamlessly everything was run. We decided fairly last minute to do our ceremony inside rather than outside, and we were shocked at how quickly, but tastefully, they turned the room over. We were even so impressed at how neatly and carefully all the left over items were packed up to be sent home with us! We will always remember our wedding day as such an amazing and incredible day thanks to Louis and the staff at the Knoll. -
Quality of service
-
User6775975 Sent on 06/03/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had a fantastic exprerience at the Knoll Country Club (West)! The grounds are stunning, and Louis was extremely professional, caring, and flexible throughout the entire process. Our guests continue to rave about the food and the atmosphere! We will definitely use Knoll Country Club for future events. -
Quality of service
-
Joe Sent on 05/30/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our experienced at the Knoll Country Club- West was amazing, from the location, decorations, food and Mr. Louis Leone Banquet Manager we did not have to worry a bit, he did an outstanding job, he took care of everything,not only the bride and groom but also the parents so we all had an incredible and memorable night stress free, thank you so much Mr. Louis keep up the good work. -
Quality of service
-
Doc Sent on 06/06/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My wedding at Knoll CC West was a dream! I found out about this venue through wedding websites. I ended up choosing it because I had a great experience with Louis, it met all my requirements, and was the best deal I could find. In the months leading up to the big day, Louis was very helpful and attentive. I live in a different state and was very busy with school, but Louis was very accommodating to my stress levels and flexible with appointments. He was punctual, helpful, and timely in getting back to me. The wide variety of choices for food was a plus, and the venue is gorgeous! I must admit that there was a little blip in the process, due to miscommunication with someone other than Louis, but Louis did a wonderful job in soothing my worries and fixing the issue. On my big day, the place was beautiful and my million extra touches/instructions were carried out just as I asked. As a typical bride, I was too busy to eat, but my guests are still calling me to rave about the food at the cocktail, reception, and dessert (even the ones who usually talk smack)! Louis gracefully and skillfully guided my husband and me throughout the night's events, so I wouldn't feel stressed or pressured to remember details. My special day wouldn't have been as special if it weren't for Louis and Knoll :) I highly recommend this venue, especially for a wedding. -
Quality of service
-
Bridget Sent on 05/30/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at Knoll Country Club West in April - it was amazing! Our guests are still talking about the wedding saying it was the best time they every had. Everyone was raving about the food and dessert. Louis was easy to work with and was willing to help with anything he can. I have nothing but great things to say about Knoll West - my husband and I had the best time and best day! Thank you Knoll! -
Quality of service
-
Nancy Sent on 05/15/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So much attention to detail:) Absolutely loved it!!! -
Quality of service
-
Maggie Sent on 11/27/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We worked with Louis from beginning to end. He was extremely nice and made sure that our day ran smoothly. The food was excellent and the place looked beautiful. -
Quality of service
-
Lisa Sent on 05/04/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This was a fantastic place to hold our wedding. The atmosphere was elegant, the service was excellent and the food couldn't have been better. All the little things we were promised came through and everything flowed smoothly. I still hear from my guests how much they enjoyed the wedding and I think the Knoll was a big part of it. Plus, my husband is a golf fanatic and he liked the idea of being around a golf course! -
Quality of service
-
Tracy Sent on 02/27/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I got married in the Knoll East and it was the perfect place for our wedding. The staff was extremely helpful in accommodating all of our requests. Having the cocktail hour in the tent was perfect and something different than we had seen at any other catering hall. Best of all the food was incredible, even to this day our guests cannot stop talking about it! -
Quality of service
-
Allison Sent on 10/06/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
the knoll is absolutely amazing, i know that there where some bad reviews which where NOT deserved, especially since the new owners have arrived. Maria and Luis both helped to make my wedding day AMAZING, the food the room and the atmosphere at the Knoll is perfect i would recommend anyone there do not be deterred by some of the bad reviews, you should go and have a appointment with the new owner maria and luis they will take care of you 100% -
Quality of service
-
Alyson Sent on 07/01/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll did an amazing job for our wedding. We dealt directly with Louis and he was very helpful and accommodating to any of our requests. At the end of the night I'd say that we received a fair price for everything that we paid for at the Knoll. I'd definitely recommend them to any future brides! -
Quality of service
-
Deana Sent on 09/01/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great food!
Great staff!
The entire night was a stress free night...I heard nothing but rave reviews of how great the food was from the cocktail hour to the end of night with the over the top dessert tables.
I have always gone to weddings there and couldn't wait until it was my turn. Kyp was my consultant throughout the night and he work side by side with Louis to make sure my night was perfect.
I had champagne in my bridal sweet upon arrival...the guest were kindly guided to all locations...
It was just perfect...! -
Quality of service
-
Alana Sent on 06/15/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I have attended many events at the Knoll Country Club and as always the food and service was excellent. I highly recommend this venue for a wedding reception. The grounds offer a beautiful setting for photographs and there is a balcony outside of the hall that allows people to sit outside and enjoy the sunset and the weather, without being far away from the reception. Everything that we planned with the manager, came through. The staff the evening of the wedding were all friendly, helpful and ran the reception with ease. -
Quality of service
-
Dawn Sent on 07/12/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had my senior prom at the Knoll country club WEST in 2002. So I knew I liked the place. The west has a beautiful view of the private golf course and has an indoor cocktail room, and a huge front room when you first walk in. We had our wedding pictures taken outside by the gazebo. The people were very nice and flexable and were there if I needed anything. The food was excellent. I had family and friends call me the week after the wedding to tell me how beautiful the hall was and how amazing the food was. -
Quality of service
-
Kristen Sent on 05/21/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club was a wonderful place to have a wedding. We had our ceremony overlooking the golfcourse. The food was amazing, lots and lots of food. Kip was our matre' D and he was the best. I would recommend the Knoll Country Club to anyone getting married in the Northern New Jerey Area.
I was married almost 5 years ago, and family and friends still say to this date that it was the best wedding they have ever been too. -
Quality of service
-
Courtney Sent on 12/01/20075 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I got married two months ago and I still get notes and emails from family and friends saying that my wedding was the most unique and elegant wedding they have ever been to. Cocktail hour was absolutly amazing!! They have everything you can think of and dessert was even better. There is no extra charge for the dessert and there were about 30 options--things were lit on fire, there was a chocholate fountian with everything you can imagine to dip in and more!! The people/staff were wonderful. I can not say one bad thing about them. -
Quality of service
-
Dominika Sent on 10/06/20184.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Hands down best venue my husband and I could have ever picked for our wedding. Planning the wedding with the owner was such a smooth experience from beginning to end. The day of the wedding everything was just perfect and flawless. Our guests had such a fun time and everyone loved the food and talked about how much of it there was. I highly recommend this venue to everyone who is currently in the wedding planning process!!! -
Quality of service
-
Amy Sent on 10/09/20144.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Knoll Country Club deserves 6 stars across the board. The place itself is extremely beautiful, the people were incredibly nice and attentive, the food is outstanding, the service was divine, and many more! I dealt with Luis and he is something else. Such a doll and so helpful. We worked easily into our budget. And the day of, my husband attended our cocktail hour and Maria, the other matire'd kept coming up to my husband and I with plates of assorted apps to make sure we ate. and it worked! The Knoll offered beautiful shots for pictures as well ( our 73 degree and sunny fall day helped.) everything was amazing and I would recommend this place to anybody!!!!!! -
Quality of service
-
Samantha Sent on 11/21/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Took care of everything
Knoll Country Club did a fantastic job coordinating our wedding. We worked mostly with Kyp, with a bit of help from Rafael. They handled all of our requests and were very helpful throughout the actual event. The food was fantastic; my guests kept coming up to me during the party saying how great the food was as well as how big of a selection there was to choose from at the cocktail hour. We chose the West venue vs the East because we felt it had a more impressive look to it, and fortunately we had enough guests to warrant using it since it’s a much bigger room. I would definitely choose them again of I had to do it over again. -
Quality of service
-
Casey Sent on 05/01/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
WE CAN'T THANK YOU ENOUGH for hosting the wedding of our dreams! Everyone who attended said it was the best wedding they have ever been to. From the food, beautiful grounds, staff, presentation etc etc. It was just so perfect and FABULOUS. We are beyond thrilled that we worked with you and know you will bring joy into many more people's events, lives and hearts !! -
Quality of service
-
John Sent on 10/21/20134.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I worked directly with Maria and Louis for my daughter's wedding and they were most helpful in the planning prior to and the day of the reception. The food was excellent, the room spacious, and the servers couldn't have been friendlier. -
Quality of service
-
Jennifer Sent on 09/17/20134.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had my wedding at the Knoll West, aside from a couple of décor details that were not set up the way I instructed and not being able to find my maître d' at times, everything was perfect!!! Because of the venue, their service, their attention to small details, my wedding turned out a lot fancier than what I envisioned! Everyone RAVED about the location, décor, the intricacies of the venue and the food!!! The venue was more than perfect for my vintage inspired wedding!..Would recommend Knoll Country Club West for sure! -
Quality of service
-
Jen Sent on 03/18/20114.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We used the Knoll Country Club East for our wedding reception and we loved it! The setting was beautiful and it was perfect for our smaller wedding. The tent used for cocktail hour provided a great atmosphere for a nice summer day (luckily it wasn't too hot the day of our wedding). The food was great and the my guests loved the dessert options. We met with the manager, Lois, a few times before the wedding. He was pretty helpful prior to our wedding, but at our reception we had a Maitre d' that we had never met before. It would have been nice to have met the Maitre d' prior to the wedding. We loved the Knoll and would recommend it to others. -
Quality of service
-
Jacqueline Sent on 08/10/20084.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Staff at the Knoll was exceptional when it came to customer service. They were accomodating and very helpful through the entire process. The day of the wedding they were phenominal! They took care of us and our families very well. They constantly asked us if we needed anything. The Cake was beautiful and tasty; they made it even more beautiful than the picture we provided. The food was plentiful and our guests said it was very good.
-
Quality of service
-
User6776029 Sent on 06/16/20144.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I recently got married at The Knoll, and they did a wonderful wonderful job. I could not have been more pleased as to how the night turned on. Cocktail hour was great with all the food I did not even get to eat all of it but it was freaking delicious. Dinner was wonderful. The whole night went very smooth, Louis did a great job. The hall was beautiful. I was very ify as to how it was going to look I have it planned out in my head like every other bride but this place look above and beyond and did a great job. Well worth every penny. (We paid right about 20 grand it just would not let me put that into the information above.) -
Quality of service
-
User6776065 Sent on 02/18/20164.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Room was beautiful and clean.. good lighting. Night went smoothly with the help of our maitre d. Our guests still rave about the great food and how cool it was that the waiters came out with the french white glove service to plate everyones food as they were sitting. Everyone ate at the same time and then got back to the dance floor. Good timing. Thanks for everything Knoll -
Quality of service
-
Christiann Sent on 07/28/20134.6 out of 5 rating4.6
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
Knoll country club west was a perfect spot for our outdoor wedding with gazebo and gorgeous grounds. All of our guests raved about the food in cocktail hour and reception. The white glove French service was wonderful. Love that cocktail hour is in a separate large room with plenty of seating. Nice big dance floor in ballroom. We had been concerned with some building maintenance issues but most was taken care of and painted before our wedding so we appreciate that. The modern/antique style was really cool. Love all the windows. Louis Leone was great to work with-very sweet! -
Quality of service
-
Christiann Sent on 07/11/20134.6 out of 5 rating4.6
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
Knoll Country Club is a wonderful venue with an outdoor gazebo and beautiful grounds which were ideal for my outdoor wedding. We could hear the golfers a bit since it was a Sunday early afternoon wedding, but it was no big deal. Louis Leone, the event coordinator, is very kind and responsive. The food was excellent! All of our guests raved about the cocktail hour, dinner, and dessert! We had been concerned with some of the maintenance of the building, but our concerns were handled nicely and repairs were done just in time for our wedding. I was blessed with a fabulous wedding day, in large part due to the Knoll! :) -
Quality of service
-
Michael Sent on 06/17/20084.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Our experience with the Knoll was great. Kip was the most respectful and detailed coordinator I have ever met. We have since recommended the Knoll to several of our friends. -
Quality of service
-
User6776053 Sent on 02/02/20154.4 out of 5 rating4.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
great job, i would recommend to a friend -
Quality of service
-
User1970280 Sent on 12/15/20144.4 out of 5 rating4.4
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
My husband and I got married on 11/1 and had the most wonderful experience! Since initially booking with Rafael, he was available every step of the way for any questions I had.. sometimes multiple ones in the same day! The day of the event everything went flawlessly, as my ceremony was in the same room as the reception. They were able to transform the room above and beyond my expectations. The food was absolutely delicious and all of my guests had an amazing time! -
Quality of service
-
Danielle Sent on 12/27/20094.2 out of 5 rating4.2
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 3 out of 5 rating3.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
I was married at the Knoll East. The room was absolutely gorgeous, the tent was amazing and the views were breathtaking! I will say that I did have some trouble with getting a hold of manager and he forgot to book my rehearsal. They did end up fixing the problem, but it did not help my nerves the day before my wedding. The actual day went off without a hitch though. The matre' d helped out with everything, the food was great and everyone had a great time. Overall I would recommend them, but dont be surprised if there are a few bumps in the road. -
Quality of service
-
User2711764 Sent on 08/02/20164 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
After looking at 18 venue (yes, 18!), we went with the Knoll because it has a beautiful outdoor ceremony space as well as a lovely indoor space (in case the weather doesn't cooperate). They also only do one wedding at a time which was important to me. I'm so glad we chose the Knoll! The venue is beautiful and lends itself to some great outdoor pictures. The space was also the perfect size for our wedding (about 200 people) since the cocktail room is a good size and the party room can hold 275-300 people (it's helpful that they don't have to use the same space for the cocktail area and party room). I was very pleased with the food and drinks - cocktail hour is great and the number/location of the bars was also good. My friends still talk about the cocktail hour and the dessert buffet and it has been months! Overall, the service was great during the wedding and during the planning. There were a few times emails/calls were not answered during the planning process and I had to follow up but in general Kyp/Rafael were responsive and ensured my day went smoothly. One thing to be aware of is that there is a Knoll East and West and sometimes guests get confused about this. In general, thrilled I picked the Knoll and everything went smoothly. -
Quality of service
-
Aristea Sent on 05/26/20094 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 2.5 out of 5 rating2.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everything was absolutely wonderful. The food was amazing! The location was beautiful! The only downfall is PLEASE KEEP ALL PERSONAL ITEMS CLOSE.
Like every bride, at the end of the night I took off my shoes and left them right in front of my table. In my wedding video you see them there the whole time. UNTIL SOMEONE STOLE THEM!!!! I went back the next day and noone fessed up to taking them or seeing them. I have been sooo upset. PLEASE KEEP ALL THINGS CLOSE!!!! -
Quality of service
-
Irina Sent on 09/27/20083.8 out of 5 rating3.8
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3.5 out of 5 rating3.5
We had an excellent experience with minor concerns. Overall it was a great experience, the only glitch was that we were supposed to have a choice of entree at the table for our guests, instead they gave all of our guests a combo plate of steak and chciken, which was great except there were several guests that did not care for the combo and would have preferred to select their meal. Also, the manager was supposed to be our matre 'd for the night, but there was a last minute substitution of someone I did not know and was not as comfortable with. -
Quality of service
-
User1391107 Sent on 10/09/20133.2 out of 5 rating3.2
-
Quality of service 2 out of 5 rating2.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 3 out of 5 rating3.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
During the planning of the wedding the Knoll guaranteed us the option of 3 dinner choices. After the wedding we found out from our guest they were served all the same meal with no options given. Also all the tables were being served at different times. We were told we would have 3 bars and we were only given 2 which ended up causing lines. In addition, most of the time there were no servers at the bar. There was a good 15 minutes where there was no one serving. In the Bridal Suite we were told there would be some appetizers in the room and we weren't given any of the appetizers that we picked for the cocktail hour. For the cocktail hour some of our hot dishes were not refilled causing some guest to complain to us after our wedding. We also had the caviar station with the ice sculpture with chilled vodkas. We were told someone would be serving the vodkas to our guests. Half way through the cocktail hour guests didn't know we had that option until we said something so they had to serve themselves. Some of the wait staff didn't tend to the tables leaving glasses empty and not refilling water or cleaning the tables. The wait staff didn't introduce themselves to the table they were serving and no one knew who their assigned waiter was. We also paid for an additional person after we made our last payment and we were told the balance will be sent back to us. We still never received our change back from our added guest. Overall we were satisfied with the service. However we were let down on these areas and the biggest disappointment was the lack of choices for dinners.Knoll Country Club's reply:
With all do respect to this client and their wedding I am compelled to respond to this review.
We had and have always presented a DUET entree' of Tenderloin of beef and boneless breast of chicken prepared to the recipe of Chateaubriand and Chicken Francaise...OR...Herb Encrusted Tilapia with a Champagne Citrus Sauce...OR...Vegetarian Dish, Chef Selection.
We take dinner orders of the DUET or Tilapia..OR.. Vegetarian requests when the guests enter the dinning room.
A person would never wait 15 minutes (one quarter of an hour) at the Dinning room bar(s) for a bartender. On occasion that a bartender leaves their bar to retrieve a needed item from the liquor room for a guest it would never be longer than 5 minutes.
The Maitre d' or floor Captains will be fully aware if this and would intervene if longer time is required to attend to this specific guest request.
Most Brides and Grooms mingle with their family and friends during the Cocktail Hour...in the event that at a spur of the moment they desire to spend their time alone in the Bridal Suite then a Captain would expedite this request most efficiently!
Our Caviar Vodka Station happens to be a "Fun Food Station" so we allow the guests to have fun with the station by allowing them to use the complimentary Ice Sculpture as a Vodka Luge! The components of this station are replenished.
There are at least TWO Captains replenishing the Hot and Cold food stations during the cocktail hour as well as the Parisienne Table of Desserts during that time of menu service.
Our Dinning Room Service is White Glove French Service which provides many Dinning room benefits one of which is "Table Neatness." To describe briefly the tables are CLEAR of Bread Baskets, Butter Boats, Bottles, Carafes and Pitchers with a constant service of folding napkins and filling up water glasses...constantly!!
If and when a refund is due to the client, it is always mailed to the clients address after the event is served.
-
Quality of service
-
User6775927 Sent on 03/12/20152.8 out of 5 rating2.8
-
Quality of service 3 out of 5 rating3.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 3 out of 5 rating3.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
This is a mixed review from my daughter's wedding, which I'm giving with hopes that it will help others have a better experience with this vendor. First, the good: the food got amazing raves from guests! And it was actually hot, a great accomplishment when serving over 100 people.
If you check it out, you will see that this venue is tired looking and not very well maintained. When my daughter and I first met with the wedding coordinator in the Spring, the exterior was especially in need of care. The massive front steps were dingy & dirty and back patio in disarray. My concerns were dismissed, but the appearance was okay by the wedding day.
The biggest issues had to do with the outdoor wedding ceremony. Unbelievably, loud golf carts were allowed to roam the area so closely that it was disruptive. I understand it is a golf club, but during the 30-45 minutes of a wedding ceremony, golf carts should absolutely be prohibited from operating close enough to be heard. On top of that, the wedding coordinator should have helped ensure that the sound system would adequately transmit so everyone could hear. Because this was not done, only the first couple rows of guests actually heard any of the ceremony. The golf cart noise and poor sound was very disappointing and embarrassing because our guests should have had a better experience during the most important part of the wedding...and it was the venue's fault. I do hope they correct these things for future clients having outdoor ceremonies. -
Quality of service
Are you interested?
Are you interested?