Skip to main content
Weddings
ARE YOU A VENDOR?

Kim Smith Photography Reviews

Kim Smith Photography

Kim Smith Photography

Millington, TN
4.8 out of 5 rating, 8 Reviews
View more information

Reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8 out of 5 rating
8 Reviews
96% recommend it
Write a review
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.4 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
Write a review

Awards

8
WeddingWire Couples' Choice Awards 2019 Winner
  • L
    Lacey Sent on 06/27/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I do not think I could have found a better photographer for my wedding. Kim Smith was an absolute pleasure to work with! She was always quick to answer questions and calls. Her advice on how to schedule our time after the ceremony to ensure we best utilized our photo time before the reception was 100% accurate and so helpful. I cannot say enough about how gorgeous our photos turned out. She is kind and you can tell that she wants to capture moments you will cherish for a lifetime.
  • J
    Justin Sent on 02/06/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I couldn’t say enough good things about our experience with Kim. She goes above and beyond and is super easy to deal with. Would recommend (and already have) anyone to give her a shot, you will not be disappointed!
  • K
    Kara Sent on 02/14/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Kim Smith is such a wonderful lady to work with. She is really good to do what makes the bride and groom happy, has a very positive attitude, and does not let stressful situations ruin your special day! Her work is very professional. She cares, and that means the world! I would recommend her over and over again!
    • illustration stars

    Are you interested?

    Send a message
  • N
    Nicole Sent on 02/09/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Kim was fantastic! She was very communicative before the wedding, and made sure that she knew what we wanted. On the day of the wedding, she showed up early and made us both feel at ease. Our wedding was outside, and she did a great job of using the environment for beautiful pictures. We are very happy with our photo package, and have great memories of our wedding day. We were very happy with every part of Kim's photography service!
  • T
    Teresa Sent on 02/08/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Kim Smith Photography was great for our engagement and wedding photos. They were able to work around our needs and help ensure that we got what we needed.
  • K
    Kara Sent on 02/08/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Kim Smith Photography and their team were friendly and patient with us during our entire wedding day! Even leading up to our day, Kim provided a photo checklist and a suggested timeline that helped our large group know where and when to arrive for pictures. Her ability to capture the moment was amazing and our pictures are absolutely stunning!!
  • Ashley
    Ashley Sent on 02/06/2018
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    THE BEST PHOTOGRAPHER IN MEMPHIS! :D
  • R
    Rachel Sent on 02/06/2018
    3.4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I booked Kim at the Memphis Pink Bride show in February of 2017 for my Septemeber 22, 2017 wedding. Kim was very professional in person and showed up on time to the venue.

    However, I did had some problems:

    First, when we booked her, we thought we would have Kim + another photographer at the event; it ended up just being Kim.

    The main issue I had was that there was basically zero communication from when I booked her until maybe 2 weeks before the wedding. Emails to Kim went unanswered. I had to look up her phone number on her Facebook page to get a response, which ended up being a day or so later after I left a voicemail.

    Another problem I had was the time it took to recieve my photos. Kim promised 4 weeks from the wedding date.... I received my download on November 13, 2017 and that was still after I had to ask for updates on when I’d receive them.

    I was also supposed to receive a free photo canvas of one of my selected wedding photos. She stated she would be placing the orders for mine (and other brides’) canvases that same weekend of November 13th. I have not heard from her since regarding when the canvas can be picked up, and it’s currently pushing 3 months with zero updates. This email asking for a rating is the first time I’ve heard from her.

    I thought she did a very nice job on the photos, but her communication and timeliness of producing the products were not what I expected.

    Kim Smith Photography's reply:

    Hi Rachel, thank you for your honest feedback! In everything we do, we strive to make things right with our customers. I would like to address the comments so to ensure we correct it going forward. I double checked and we had a total of 15 emails back and forth between the original date the contract was sent and when we received the dated contract with signature in August as well as the checklist planning list. This also includes PayPal correspondence. Typically once those are received, I don't contact the client until a week or two before the wedding just to confirm any last minute changes. I feel you were very thorough in your descriptions on the contract details along with the checklist, so there weren't many question need on my side.

    I have 4 packages and only 2 of them offer a 2nd photographer. Unfortunately, the package you selected only included 1 photographer. I still owe you your canvas print - and I would love to work with you on getting that selected - I could not find on your gallery, where you had made that selection for your canvas. Once we have that - I can order and have it shipped to you right away! I will reach out to you tomorrow to finalize which canvas you would like. Thank you again for allowing me to work with you - you had such a beautiful wedding and made a beautiful bride!! :)