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Weddings

Kent State University Hotel and Conference Center Reviews

Kent State University Hotel and Conference Center

Kent State University Hotel and Conference Center

Kent, OH
4.3 out of 5 rating, 14 reviews
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Reviews

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  • Quality of service
    4.3 out of 5 rating
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    4.3 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.4 out of 5 rating
  • Allison
    Allison Sent on 10/22/2016
    5 out of 5 rating
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    We are extremely pleased with our entire experience with Sage Culley and the Kent State Hotel and Conference Center. We recently were married and our wedding reception was at the hotel. From the first contact with Sage to the last detail on our wedding night, the care and hard work that was put forth was outstanding! Our guests loved the food & drinks, the personal touches the staff helped us put together and the overall look and feel of the night. It was perfect and we wouldn't have changed a thing!
  • J
    Jamie Sent on 08/14/2022
    5 out of 5 rating
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    Perfectly located wedding venue!

    We used the hotel for our wedding ceremony and reception and everything was wonderful. I worked with Mary and Brittany for planning, and they were very responsive and had everything running smoothly the day of. I appreciated that they hosted a group event for tasting the food options, so we got to try a lot of different dishes before picking the final menu. They also went the extra mile to print out detailed menu signs for the dinner so that all allergens were clearly listed for those guests with dietary restrictions. The hotel rooms are also nice and having a block of rooms already reserved was great for our guests. I am so glad we chose the hotel for our wedding venue!
  • B
    Brittany Sent on 06/22/2019
    5 out of 5 rating
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    Kent State Hotel is everything we could have hoped for!

    We are so pleased with our experience with Mary and the Kent State Hotel and Conference Center team for our wedding day. The venue is modern and absolutely beautiful, and was very spacious for our 180 guests for the ceremony, cocktail hour, and reception. The hotel offers a variety of wedding packages based on your wants and needs, and each was able to be modified to fit any of our requests. Having our wedding hosted by a hotel created such an easy flow for our guests, and the rooms there are just beautiful. The planning process was smooth as Mary coordinated with many of our outside vendors leading up to the wedding. On our wedding day, every detail was...
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  • D
    David Sent on 11/18/2016
    5 out of 5 rating
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    The KSU Hotel and Conference Center hosted our daughters 16th birthday party. It was a fabulous event. It was a themed 1920's party. The decorations were spot on. The food was terrific, the service was wonderful. From the music, video, dancing, and even a awesome hot coco bar that was set up, they could not have done a better job making her feel special. She has a severe allergy to certain foods and the Chef and staff took great care in making everything safe for her. We felt so cared for. All of her friends raved about the party. We will be back for the next 16th birthday party shortly approaching our next daughter.
  • D
    David Sent on 10/19/2016
    5 out of 5 rating
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    This was for a conference and not a wedding, but they did a great job of taking care of our attendees.
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    User2666440 Sent on 06/29/2016
    5 out of 5 rating
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    We had our heart set on this venue and we were ecstatic with our choice. The pre-planning, setup, food, attentiveness & service were beyond compare.
  • S
    Stefanie Sent on 07/20/2015
    4.9 out of 5 rating
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    Sage was so helpful and accommodating to what I wanted for my wedding. Any questions we had she answered. The food was amazing! our guests loved the food. My only complaint was that I found out that 1 of the bartenders disappeared for a while and that they didn't want to bring out a new bottle of the vodka we asked for and substituted it for something else. One bartender was telling people they were out of stuff instead of getting more. Other than the small problem at the bar, my wedding was everything I wanted and more.
  • A
    Andrew Sent on 10/24/2016
    4.8 out of 5 rating
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    My wife and I were extremely pleased with our choice to use Kent State University Hotel and Conference Center to host our reception! One of the biggest things we were looking for in a venue was a great location for many of our out-of-town guests. The majority of our friends and family stayed at the hotel and it was a great location for people to enjoy the restaurants, bars, and shops that were all within walking distance. The guests also loved catching up at the Hotel Bar on Friday night and enjoyed the complimentary breakfast, which provided the perfect opportunity to see our guests off and thank them for coming one last time.

    We worked with Sage,...
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    User2659086 Sent on 06/23/2016
    4.4 out of 5 rating
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    Very convenient to use this venue for both the wedding and reception. Much easier for wedding party, as well as guests. Lovely location, and excellent service from all involved (i.e. sales staff, hotel staff).
    Located in the heart of downtown Kent, so walking distance to shopping, other restaurants, nightlife.
  • S
    Stephanie Sent on 01/14/2015
    4.4 out of 5 rating
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    I got married on New Years 2014 at Kent State Hotel and from start to finish the experience was wonderful. Diana was my coordinator and was consistantly quick to respond and very flexible with all of our requests and need. The day of was flawless. They coordinated the event perfectly and without issue. The food was AMAZING. Not one complaint from our 150 guests. I highly recommend Kent State Hotel to anyone looking to have a beautiful event.
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    Doug Sent on 07/27/2016
    4.1 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
    I enjoyed the venue. The wedding reception was truly wonderful. Sage is an outstanding person to work with. The only reason I didn't rate flexibility higher is that the hotel made an error with booking and my wife and I had a standard room instead of a suite for our wedding night which we were told we would have.
  • A
    Anne Sent on 11/07/2016
    3.6 out of 5 rating
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      2.5 out of 5 rating
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      4 out of 5 rating
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      3.5 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating
    To try and ensure the event manager will be present during your event.
  • R
    Rachel Sent on 10/02/2018
    3.4 out of 5 rating
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      2.5 out of 5 rating
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      4 out of 5 rating
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    The beginning of my experience with our coordinator at KSU was not the greatest. She was not flexible with the fact that we live over an hour away. We weren't too available during the week so I had to take off a few days from work just to have a meeting with her, she always said she was unavailable on weekends. I would continually have to tell her to take care of something or I repeated myself many times as she kept forgetting to write down the information we had already gone over. It was extremely frustrating!!! Needless to say the head chef, Neil, saved the whole event! He stepped in and made sure he had every single detail...
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    User2185695 Sent on 05/19/2015
    1.1 out of 5 rating
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      3 out of 5 rating
    I was not too happy about this venue.. the planning process was awesome however the actual event went awful. We had an open bar which ran out 6 times and my fiance had to go up to the front desk 4 times before they actually restocked the bar ( they only brought back 1 bottle ..it was so silly).... ( they should give us a refund for the hour we didn't have alcohol). There was supposed to be a server in the room at all times and there wasn't one at all.. not even one to be found. The manager was unwelcoming... we asked for an extra table and etc that was NEVER brought he was only concern about...
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