Keller Transportation Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
6 Reviews
89% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
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H Hill Sent on 04/27/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The driver we had for our one day bus trip was Mr Arthur Peterson and he was professional and well dressed and assisted everyone as needed .
We booked a trip in September 2023,February 2024 and again for August 2024. The bus driver we had in February 2024 was not helpful. All he did was sit behind the stirring wheel. His name was Mr Gass. If you want a good driver ask for Mr Arthur Peterson because he knows how to drive a bus ,neatly dressed and provided his music for us to listen to. Also,he assisted us getting on and off the bus.We booked a trip in September 2023,February 2024 and again for August 2024. The bus driver we had in February 2024 was not helpful. All he did was sit behind the stirring wheel. His name was Mr Gass. If you want a good driver ask for Mr Arthur Peterson because he knows how to drive a bus ,neatly dressed and provided his music for us to listen to. Also,he assisted us getting on and off the bus. -
Quality of service
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Laura Sent on 06/29/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience with Keller Transportation. I worked primarily with Susan who was so patient and helpful in this process. She gave her professional input and helped me get my guests where they needed to be safely and on time. Our driver was Keith Hopkins. I only met him once, but he was very professional and punctual. He kept my guests safe going through windy roads. Thanks for everything!!Great experience with Keller Transportation. I worked primarily with Susan who was so patient and helpful in this process. She gave her professional input and helped me get my guests where they needed to be safely and on time. Our driver was Keith Hopkins. I only met him once, but he was very professional and punctual. He kept my guests safe going through windy roads. Thanks for everything!! -
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Kelly Sent on 07/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super easy to book and work with this company. We had a 55 passenger charter bus that transported guests to and from our hotel to our venue. Despite some traffic issues, everything flowed smoothly and carefree! We would recommend.Super easy to book and work with this company. We had a 55 passenger charter bus that transported guests to and from our hotel to our venue. Despite some traffic issues, everything flowed smoothly and carefree! We would recommend. -
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Sarah Sent on 10/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Keller transportation was fantastic to work with. Susan was very helpful during the booking process. They provided the services we needed (a bus to shuttle wedding guests from hotel to venue) in a professional manner. The bus was clean and arrived on time. The bus driver was courteous and professional. We were very happy with Keller transportation and will certainly consider using them in the future!Keller transportation was fantastic to work with. Susan was very helpful during the booking process. They provided the services we needed (a bus to shuttle wedding guests from hotel to venue) in a professional manner. The bus was clean and arrived on time. The bus driver was courteous and professional. We were very happy with Keller transportation and will certainly consider using them in the future! -
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User2253019 Sent on 08/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Keller Transportation is an extremely professional transportation company. They were hired as a third party vendor through our transportation company and ended up providing our wedding guest transportation from the hotels to the venue. They were on top of all from start to finish. I would highly recommend using them for anyone needing shuttles in the Baltimore area!Keller Transportation is an extremely professional transportation company. They were hired as a third party vendor through our transportation company and ended up providing our wedding guest transportation from the hotels to the venue. They were on top of all from start to finish. I would highly recommend using them for anyone needing shuttles in the Baltimore area! -
Quality of service
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User2669837 Sent on 07/01/20161.7 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I still cringe when I think about the transportation issue the day of our wedding. The people we worked with wiere very friendly and helpful up until the day of our wedding. We used the school bus service to pick up our guests from the hotel and take them to the venue the day of our wedding. Our wedding was supposed to start at 4:00 and the hotel was 30 minutes away from the venue. It was to pick up guests at 3:00. At 3:55 the bus had still not picked up our guests. Apparently they completely "dropped the ball" and forgot to send someone. They dispatched the closest charter bus to pick up our guests, but the closest bus had already been used earlier in the day so our guests complained that it "smelt disgusting". Our wedding did not start until 5:00, which cut an hour out of our reception. We were able to get 50% of our money back.I still cringe when I think about the transportation issue the day of our wedding. The people we worked with wiere very friendly and helpful up until the day of our wedding. We used the school bus service to pick up our guests from the hotel and take them to the venue the day of our wedding. Our wedding was supposed to start at 4:00 and the hotel was 30 minutes away from the venue. It was to pick up guests at 3:00. At 3:55 the bus had still not picked up our guests. Apparently they completely "dropped the ball" and forgot to send someone. They dispatched the closest charter bus to pick up our guests, but the closest bus had already been used earlier in the day so our guests complained that it "smelt disgusting". Our wedding did not start until 5:00, which cut an hour out of our reception. We were able to get 50% of our money back. -
Quality of service