Keepsake Designs Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
41 reviews
Recommended by 99% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
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User photos
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Featured
Jenna Sent on 09/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best in the business
Stephanie, is so talented. I wanted flowers everywhere and I was very specific with details of what flowers I wanted in each arrangement and she nailed my vision. The day of the wedding she made multiple stops, and made sure the decor at the church and reception was perfect. She was amazing to work with, and deserves all the praise in the world. 100% recommend. -
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Sara Sent on 08/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Still gushing over my flowers!
Stephanie did my centerpieces, head table, bouquet, flower crown for the flower guy, groom's boutonniere, etc. Stephanie is a small business vendor who is very comprehensive in her work! I LOVED her flowers so much that I'm learning how to preserve them and put them in resin! I guess that's why she's called Keepsake Designs! Love you Stephanie! -
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Kaylie Sent on 02/06/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% recommend!
I can't say enough good things about Keepsake Designs! Stephanie was SO helpful with me throughout the whole planning process, answered all my crazy questions in a timely manner, and stepped up the day of to help with a problem that was out of her "normal realm" of responsibilities the day of! The flowers were absolutely beautiful and even lasted for so long after the actual wedding day! I sent her pictures of what I was thinking and she completely recreated it just like I was envisioning! I'd 100% recommend! -
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Julie Sent on 10/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
Keepsake Designs made our floral vision come to life! The bride's bouquet was stunning, with unique flowers and colors, perfectly executing the bride's request. We also had flower crowns, bridesmaid bouquets, corsages, garland and many unique pieces of greenery, which were beautiful. Keepsake Designs provided exceptional customer service and outstanding quality. We cannot thank them enough and would recommend them to everyone! -
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Jessie Sent on 10/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fall Wedding
Stephanie from the beginning was so awesome to work with! She took the few ideas I had in mind for centerpieces and made them even better than I could have imagined! I had no idea what I wanted for bouquets and left it to Stephanie to make the perfect flower decisions. When the bouquets were delivered to my house the morning of the wedding I couldn't have been more in love! They were absolutely perfect, the colors were so amazing and bright. The centerpieces were all set up at the venue for us when we arrived for the reception. I wouldn't change one thing about my experience with Stephanie. I am so happy with my decision to go with Keepsake designs and would recommend her to any bride! -
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Nikki Sent on 09/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!!!!!!
They are the absolute the best! -
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Stephannie Sent on 09/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Florist/Event Beautifier
Small business with amazing service, beautiful work, attentive and cost efficient! Stephanie was very pleasant to work with and went above and beyond to make everything easier for me on my wedding day! Highly recommend, you won’t be disappointed! -
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Ashley Sent on 08/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
By far amazing
Stephanie is by far the BEST!!!!!! -
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Charlene Sent on 08/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hire Stephanie!!
Stephanie was an absolute dream to work with!! Communication with her was always easy, and she was always there for me!! Even in the last two weeks leading up to our wedding, she was addressing my changes with grace and a smile. I couldn’t have asked for a better florist as a vendor, and my husband and I absolutely adore Stephanie and her work!! Don’t pass up the chance to work with this florist! Flowers are Stephanie’s passion!!-
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+2 photos
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Ashley Sent on 06/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, Affordable, and Personable
Stephanie exceeded my expectation as a florist! She was very professional while being personable. I knew nothing about flowers going into it, but Stephanie takes the time to review each part of your centerpiece to capture your floral vision completely! I didn't have as many tables as I originally planned for, and she was very flexible and accommodating to make sure that I had exactly what I needed for my wedding. Her prices were very reasonable, beating any of my other quotes by a minimum of $1,000! She went above and beyond to make sure I had my dream flowers for my wedding. I would highly recommend Keepsake Designs to any bride looking for beautiful flowers and a good experience while keeping in budget!-
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+6 photos
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Molly Sent on 06/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond!
I honestly didn't have a large vision of what I wanted for our wedding flowers, I just knew that I wanted color. I emailed Stephanie a few photos and trusted her from there. A week before the wedding, we had to change a few of the table sizes and centerpieces and Stephanie was so accommodating. I was blown away when we walked into our reception. She went above and beyond with the minimal notes I had given her. I am so thankful that we found Stephanie because she really did make our wedding day so beautiful and easy for us. I will continue to sing her praises to anyone who will listen!-
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+6 photos
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Dana Sent on 06/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers of my Dreams
Stephanie was amazing from the moment I met her to the night of my wedding when she came back for her vases. We clicked instantly at our initial prep meeting and from that moment it was pure flowery bliss. I texted her a hundred times with ideas and pictures and I was very impressed because before the final prep she went through all our emails and messages and put all the things on the quote for my mom and I to review. Stephanie had so many wonderful ideas and I was happy to hear them since I loved all the flowers and just didn't want roses. Stephanie's ideas combined with my vision for my wedding (and the second vision I brought to her a month before the wedding), all came together perfectly! I seriously have no words besides that because it was just so so perfect! Stephanie was such a great friend through the whole process! I would recommend Stephanie for any event where you need flowers because she does it all and she does incredible work! Plus she is a wonderful, kind-hearted person and that makes all the difference. My mom loved her as well and was blown away about how all our ideas came to life at the wedding. She already said that whenever my sister gets married we will be going with Keepsake Designs! -
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Sarah Sent on 06/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Affordable
Wow- Stephanie did an amazing job for our wedding! She met with me many times to determine our best choices for floral for our wedding, and even let me check on the flowers she had ordered the week of the wedding since I was really worried about color. OUr floral work was beautiful and really stood out, fit perfectly with my ideas for decor. My only qualm was that my bouquet was not very hardy, although she did warn me about that given the shape I requested from her, it held up through photos and was gorgeous! -
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Alayna Sent on 04/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding flowers
Stephanie made the most beautiful flower arrangements that I have ever seen. She was amazing to work with and was quick to respond! When we initially met I gave her an idea of what I liked and she was able to exceed my expectations. She was knowledgeable about looked good together and gave good recommendations about what would be in season. Thanks to Stephanie, our flowers were amazing! -
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Laura Sent on 04/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers were so beautiful!!!
The flowers for my wedding were perfect and exactly what I wanted!! They were so beautiful! Stephanie was very easy to work with and made sure she understood exactly what I wanted.. I highly recommend -
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Jessica Sent on 04/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Armada Floral Station -Customer
Stephanie was amazing. I found her on facebook and saw she did a former high school classmate of mine wedding flowers. Anybody who knows me knows I love flowers. So I was going to find the best flower lady out there. I love everything about my flowers at my wedding. I am sad I didn't save my wedding Bouquet. I'll be back ordering the same bouquet for my wedding anniversary and saving it this time around. Thank you so much Stephanie for all your help with bringing my venue alive with the flowers and not breaking the bank. -
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Cecelia Sent on 04/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exactly what I wanted and stress free!
Stephanie is fantastic! She worked with me to bring everything together, I knew what I wanted but didn't know how to form it all together. She just took care of it! -
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Ksherman Sent on 03/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Stephanie has an eye for detail, listened to what my daughter wanted and then produced beautiful flowers for her wedding day. She also stayed within the budget set.
She did an amazing job for the wedding shower too, exceeding expectations on her creativity! So many compliments on the flowers from both the shower and the wedding.
A family member agreed to bring the flowers for the aisle and then 5 days before the wedding (yes 5 days before) let me know that she was NOT going to bring them. I called Stephanie at Armada Floral in a panic and told her of the situation and she very calmly said, "No problem, we can fix this!" and she did in an amazing way! I cannot say enough good about her. I would recommend her to any bride to be. -
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Melissa Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience! Highly recommend
Stephanie did an amazing job executing my vision for all of my floral arrangements for the tables, bouquets, corsages, etc. Her work was more beautiful than I could have ever imagined! All of the arrangements were full and she was very reasonably priced. I would highly recommend using Armada Floral Station for all of your floral needs- weddings, parties, funerals, other events.-
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+13 photos
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Katie Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Bouquet's!
Stephanie is hands down the best! She is very detailed and is sure to provide you with the perfect product! -
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Vicki Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was a bit last minute ordering flowers for my daughters wedding. Stephanie at Armada Floral Station worked with me around my needs!
Wonderful to work with. Flexible, professional and beautiful arrangements! -
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Jessica Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Flowers
Stephanie provided flowers for our wedding, complete with bouquets, corsages, centerpieces, barrel displays, arch way decor and more. We were pleased and the prices are great. -
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Kathleen Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy to work with, beautiful flowers, reasonably piced
I got married in Feb 2019. Stephanie was recommended to me by a bride she had done flowers for the previous summer. I was told she did a great job and had the best prices around. I could not be more happy with my choice! When I first met with her it was pretty early and I didn't really know what I wanted my bouquet to look like, nor did I really care honestly, I just knew I wanted succulents. After meeting with her she gave me some ideas. As it got closer to the wedding we met again, I just asked for a few things to be added in if possible, she did and so much more. She is truly an artist. For someone who didn't really care about the flowers, I was blown away. They were amazing! And reasonably priced! I would recommend her again and again!-
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+4 photos
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Amanda Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Wonderful
Stephanie was amazing to work with! I sent her pictures of what I had in mind. She responded immediately with an approximate price (which was much less expensive than some of the big name florists). The day of my wedding, I cried when I saw my bouquet and center pieces!! She did an AMAZING job and I couldn’t have been more thrilled! I would recommend Stephanie and Armada Floral Station over and over again!! -
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Vahid Sent on 08/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie did the flower arrangements for our daughter's wedding (August 2018). She had been recommended to us by a colleague of my wife. We met with her several months before the wedding and told her what we were looking for. She provided us with an estimate which was extremely reasonable. We had actually shopped around and had estimates from two other places. Although, we live in Genesee County and the wedding was at Meadow Brook (some of the pictures from our daughter's wedding are on her FB site) we decided to go with her.
During the subsequent months we had more conversations with her and decided to add an arch but we had no idea what it should look like. Stephanie actually came to our house, met with us and then did some research and provided four options for the arch. We also made some changes to our order. Throughout the entire process, Stephanie was very professional and extremely pleasant. She helped us tremendously with our choices and decision making process.
On the wedding day, she came to the venue and setup the flower arrangements including the bouquets, corsages. etc. Everything was very beautiful and our families were super happy with the flower arrangements. I absolutely recommend her! You cannot go wrong with her - her work is simply outstanding and the price is right! -
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Emily Sent on 01/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not say enough good things about Stephanie and the Armada Floral Station! Stephanie is very responsive to phone calls, texts and emails and very flexible. I called her 2 days before my wedding because I forgot to order 2 corsages and she was so sweet and it was no problem at all. Our flowers turned out so beautifully, I could not have been happier! She even delivered them herself the morning of our wedding! The price was great and well within our budget. Stephanie takes the time to listen to you and what you are looking for. Her expertise and knowledge are evident when talking to her. I would highly, highly recommend the Armada Floral Station and Stephanie!! -
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Rikki Sent on 01/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so lucky to find Stephanie! She is truly amazing to work with! I told her what I what I wanted, what my favorite flowers were, and she just made it happen. I loved everything she did, and I was even able to rent the vases for my centerpieces from her so I didn't have to buy them. She will do anything for her brides and can also work with any budget. As a bride, when you're so stressed out about every little detail, its so nice to feel comfort that your flowers will be perfect! -
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Chelsea Sent on 01/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very sweet lady!Very reliable -
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Danielle Sent on 01/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Recreatived exactly what I wanted and worked with me when I changed my mind more than once! Lol -
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Beth Sent on 01/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie is the best! She gave us exactly what we wanted for our wedding. -
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Tina Sent on 01/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have used Armada Floral Station for several showers and my Daughters wedding in July 2016. We received top notch service from the beginning to end. Stephanie was so easy to work with and very helpful with suggestions on how to stay within our very reasonable budget. The flowers were so beautiful and fresh and exactly what we had in mind. We recommend her services to everyone and will gladly use Armada Floral again in the future. -
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Rachel Sent on 01/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie was seriously the best when helping me pick out flowers for our wedding. I kind of had an idea and she went off of my idea and made my wedding day decorations and bouquets beautiful. The flowers lasted a really long time too. -
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Emily Sent on 01/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie was amazing to work with, I honestly can't rave more about her work. My flowers were absolutely amazing (she nailed exactly what I wanted) and her prices beat anyone else I checked out. On top of her amazing work, she was so helpful and responsive! I would recommend her to anyone!! -
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Tracy Sent on 01/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie is THE BEST! She is kind, lovely to work with, reasonable, and unbelievably talented! My wedding bouquets were perfect--Exactly what I had envisioned! If you're a Pinterest bride hoping to recreate a floral arrangement/bouquet/boutonniere, call Stephanie; she will exceed your expectations and for a reasonable price! -
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Jenny Sent on 01/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie was an absolute pleasure to work with and I’d highly recommend her for any event. She created beautiful arrangements for our wedding and turned my vision into a reality. In fact, my sister and I both used Armada Floral Station for our weddings and we couldn’t have been happier. If you’re looking for a florist who is responsive, creative and extremely affordable....look no further!!
- Jenny, wedding June 2017 -
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Rachel Sent on 01/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie is awesome! Service was amazing, price was super reasonable, and my flowers were absolutely gorgeous!! -
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Sara Sent on 01/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stephanie is amazing!! We had grand fall ideas planned for flowers and the hurricanes were not cooperating with the coloring of some of my flowers, but Stephanie went out of her way to make the centerpieces and bouquets even better than we had planned. She is also willing to take the time to show pictures, have meetings, and make you comfortable (especially me who know nothing about flowers!!) -
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Lauren Sent on 01/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was absolutely blown away by the flowers at my wedding! I never understood how much flowers could brighten my wedding day, but they were amazing. Without them, my wedding would have been incomplete. I would recommend the armada floral station to anyone and everyone planning a wedding. I don’t have a bad thing to say, i was pleased with the entire process from start to finish.-
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+3 photos
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Tiffany Sent on 01/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I brought in photos of what I wanted for my wedding and Stephanie was able to match them perfectly. She made my wedding more beautiful than I could of ever hoped. She is so friendly, talented and reliable. -
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Heather Sent on 10/09/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I didn't even have a chance to meet with Stephanie prior to our wedding and everything was completely flawless!! She was on time and our flowers looked exactly like I pictured! My bouquet was gorgeous without being extremely heavy which was pretty awesome. I originally was going to try to make my bouquets myself but I am so glad I trusted a true professional! -
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Emily Sent on 04/01/20192.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Day Of Wedding Issues
Stephanie was amazing - during the planning process. However, our last consultation right before the wedding she canceled on me as I was on my way - less than a half hour before our scheduled meeting. She said it was for personal reasons - fine; we rescheduled. However, the worst was the day of the wedding. I had a very specific time slot for my church, and no deliveries were supposed to be made before that time. Not only did she completely disregard the time slot, items were missing from our order. The groom's mother, who paid for the flowers, was not able to wear a corsage because Stephanie did not bring the amount ordered - one was missing. When I (the bride) called her to ask her to please check her vehicle in case one fell, she was argumentative and told us that we must have misplaced it. She was rude and unwilling to make things right. Our wedding coordinator assured us that everything was there that was dropped off. If Stephanie had been there as scheduled, she would have been there at the same time as the wedding party and this may have been avoided. There was no apology, just accusations. My bouquet was supposed to be primarily white with some accent colors to match my bridesmaid's flowers. My bouquet also wasn't as cascading as what her description and pictures were. Unfortunately, you could not tell the difference between my bouquet and my bridesmaids'.
When we got to our wedding reception, some of our table flower settings were supposed to have fairy lights - this was one of the few things I really really wanted. I'm not picky on flowers, so Stephanie and my mother in law were the ones to pick what they thought looked best. To my disappointment, when we got to the reception, no fairy lights. There was no toss bouquet that was included on the contract, so I was unable to do my bouquet toss either. In addition, two of the seventeen centerpieces were much smaller than ordered. Again, an issue with time. Stephanie was supposed to pick up the vases and centerpieces from the venue that night - she didn't. I have no idea if she picked them up the next day or next week, but she was not there as agreed. The venue had to put them in a storage closet.
I was not going to leave a review, just not refer anyone. However, I've now gotten two separate emails asking for a review, so here it is. I had a beautiful day and nothing caused me stress except for the flowers. The flowers were beautiful and smelled nice, but they were not as expected and I was unimpressed with the service. -
Quality of service
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