Kay's Bridal Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
96 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating



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User photos

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Alex Sent on 04/07/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
So personable and friendly!
Kay’s Bridal was so great with helping me find my perfect dress! They saw the image of my dream dress pictured in my mind and handed it to me on a hanger! My dress was the first I tried on, I tried a few more just to be positive but nothing compared! They also helped me find the perfect bridesmaid dress for all of my girls, a couple styles that complimented each other but also the different body types of my bridal party! They were such a great group of employees to help get my wedding day started on the most beautiful note!Kay’s Bridal was so great with helping me find my perfect dress! They saw the image of my dream dress pictured in my mind and handed it to me on a hanger! My dress was the first I tried on, I tried a few more just to be positive but nothing compared! They also helped me find the perfect bridesmaid dress for all of my girls, a couple styles that complimented each other but also the different body types of my bridal party! They were such a great group of employees to help get my wedding day started on the most beautiful note! -
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Stephanie Sent on 05/04/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful dresses and great pricing!
If you are looking for a dress, stop by Kay's Bridal in Simi Valley!
I found Kay's through a wedding expo with Bridal Premiere and they were able to schedule an appointment for me right then and there! I had been to a couple shops before stopping at Kay's, but didn't look any further because Kay's was the one.
They offer a huge selection on dresses - all different types! I tried on several different ones that I had picked out, but the one that I chose was one that on of their staff members picked out for me (Thank you, Emely!!).
Kay's also offered in-house tailoring, so I got all of my adjustments and hemming...If you are looking for a dress, stop by Kay's Bridal in Simi Valley!
I found Kay's through a wedding expo with Bridal Premiere and they were able to schedule an appointment for me right then and there! I had been to a couple shops before stopping at Kay's, but didn't look any further because Kay's was the one.
They offer a huge selection on dresses - all different types! I tried on several different ones that I had picked out, but the one that I chose was one that on of their staff members picked out for me (Thank you, Emely!!).
Kay's also offered in-house tailoring, so I got all of my adjustments and hemming done at Kay's! Everyone on the staff was so friendly and helpful during my multiple visits for fittings. It was a great experience to be able to bring family and friends with me for these fittings too!
Thank you so much to all the staff at Kay's Bridal! And special thanks to Emely for helping to pick the dress that I wore for my wedding! It was such a special experience and I will remember it fondly.-
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Christina Sent on 02/01/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful Dress Buying Experience!
I had quite a bit of anxiety going shopping for my dress, and I had heard to shop around, and it's okay not to buy a dress your first day looking. I went to Kay's first, and Diane, one of the consultants, was absolutely amazing. She was reassuring when she needed to be but honest when she needed to be as well. She was so sweet, and it's no wonder I was able to find my dress on the first trip! I'm so happy I went there, and I wouldn't have wanted any other dress :)I had quite a bit of anxiety going shopping for my dress, and I had heard to shop around, and it's okay not to buy a dress your first day looking. I went to Kay's first, and Diane, one of the consultants, was absolutely amazing. She was reassuring when she needed to be but honest when she needed to be as well. She was so sweet, and it's no wonder I was able to find my dress on the first trip! I'm so happy I went there, and I wouldn't have wanted any other dress :) -
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Stephanie Sent on 11/03/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Denise at Kay's bridal went above and beyond to help me find the dress of my dreams, she let me try on tons of dresses, constantly reminded me that its about what i want and how i feel, and didnt push me to like anything i didnt like. I left a VERY happy customer after my first time in the shop finding the dress of my dreams. Kay did my alterations and is amazing, she added a heart of my grandmas fabric inside the dress for me. My alterations were perfect, the dress fit wonderfully and i would reccomend this shop to everyone!!!!!!! They even wished me a happy wedding day on Instagram, thanks Kays Bridal, for being the best!!!!!!Denise at Kay's bridal went above and beyond to help me find the dress of my dreams, she let me try on tons of dresses, constantly reminded me that its about what i want and how i feel, and didnt push me to like anything i didnt like. I left a VERY happy customer after my first time in the shop finding the dress of my dreams. Kay did my alterations and is amazing, she added a heart of my grandmas fabric inside the dress for me. My alterations were perfect, the dress fit wonderfully and i would reccomend this shop to everyone!!!!!!! They even wished me a happy wedding day on Instagram, thanks Kays Bridal, for being the best!!!!!! -
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Shelby Sent on 02/28/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kay's Bridal was such a great experience. I had Candice for all of my appointments and she was beyond fantastic!!! I came in not knowing what style I wanted at all, and she helped me find the most amazing gown that fit my personality AND budget perfectly. I will say that I have not done my alterations yet (they will be done in May) so I'm not sure how their pricing is for that service.
Please note that they do require appointments, but try their hardest to fit you in.Kay's Bridal was such a great experience. I had Candice for all of my appointments and she was beyond fantastic!!! I came in not knowing what style I wanted at all, and she helped me find the most amazing gown that fit my personality AND budget perfectly. I will say that I have not done my alterations yet (they will be done in May) so I'm not sure how their pricing is for that service.
Please note that they do require appointments, but try their hardest to fit you in. -
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Stephanie Sent on 07/10/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
What a great dress shop! The wedding dress was one of the first things I started looking for when I got engaged. Many friends recommended Kay's, so after checking out some other dress shops I decided to try out Kay's Bridal. I am so happy that I did. My bridal consultant was amazing. She listened to what I was looking for and pulled some dresses for me that were in my budget. She found "the one" for me and she said that my face lit up. Kay was in there every time I went in and everyone was very helpful. They even let me make an appointment just to show my bridesmaid how to bustle me. Although I will only be using them once in my lifetime, I highly recommend this shop!!What a great dress shop! The wedding dress was one of the first things I started looking for when I got engaged. Many friends recommended Kay's, so after checking out some other dress shops I decided to try out Kay's Bridal. I am so happy that I did. My bridal consultant was amazing. She listened to what I was looking for and pulled some dresses for me that were in my budget. She found "the one" for me and she said that my face lit up. Kay was in there every time I went in and everyone was very helpful. They even let me make an appointment just to show my bridesmaid how to bustle me. Although I will only be using them once in my lifetime, I highly recommend this shop!! -
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Brandy Sent on 02/26/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
From the moment I walked in, my experience was warm and friendly. They listened to what I wanted and needed, they did everything possible to make sure I had the dress of my dreams. I love this place and would recommend this bridal shop to anyone who is looking for the best in value and service.From the moment I walked in, my experience was warm and friendly. They listened to what I wanted and needed, they did everything possible to make sure I had the dress of my dreams. I love this place and would recommend this bridal shop to anyone who is looking for the best in value and service. -
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Autumn Sent on 12/29/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
When I first went in I had no idea what I wanted and one of the girls was able to help me find the right dress. I did a couple of fittings and had a few items fixed on the dress to make it perfect. I enjoyed their service I went back to get a bridesmaid dress for the wedding I was in later in the year.When I first went in I had no idea what I wanted and one of the girls was able to help me find the right dress. I did a couple of fittings and had a few items fixed on the dress to make it perfect. I enjoyed their service I went back to get a bridesmaid dress for the wedding I was in later in the year. -
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Kristen Sent on 03/26/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I walked in not expecting to find anything, but they had a discounted dress I fell in love with. Everyone there is extremely friendly and helpful. The alterations were done quickly and my dress was perfect on my wedding day.I walked in not expecting to find anything, but they had a discounted dress I fell in love with. Everyone there is extremely friendly and helpful. The alterations were done quickly and my dress was perfect on my wedding day. -
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Candace Sent on 08/20/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
When I first started looking for a dress My mother and I went to Davids Bridal in Oxnard California. It was a joke. The girls were rude the dresses were dirty and we werent allowed to touch or look at them outside their bags. So it was really hard to find anything because I could barely see what they looked like. I kept searching online for decent vendors near by. I fell in love with Maggie Sottero dresses and I found Kays Bridal who happened to carry them. I called made an appointment and was able to set up a day to go try on dresses. The first day I went Vicky helped us. She was Uber nice very...When I first started looking for a dress My mother and I went to Davids Bridal in Oxnard California. It was a joke. The girls were rude the dresses were dirty and we werent allowed to touch or look at them outside their bags. So it was really hard to find anything because I could barely see what they looked like. I kept searching online for decent vendors near by. I fell in love with Maggie Sottero dresses and I found Kays Bridal who happened to carry them. I called made an appointment and was able to set up a day to go try on dresses. The first day I went Vicky helped us. She was Uber nice very welcoming and helpful. What I loved about Kays was they were open and clean and pretty much said walk around touch and look and get a feel for what you want. The dresses were not hidden away in bags and they were all gorgeous! My problem was I waited until about two months before the wedding to look for dresses. And it takes about 4 months to get a new one in. So I was limited to either the displays they had or the discontinued dresses. I was so worried because im a little heavier set and I didnt know if any displays would be my size. But Vicky asked me questions and found some dresses that I thought were pretty. The very first one I tried on was opposite of everything I thought I wanted. But once I walked out and looked in the mirror I knew it was the one. I tried one more on just to say I didn't pick the very first dress I tried. But nope this was it. And it turns out they had just gotten that one in. Just three days before from market. And I was the very first one to try it on. And it was an excellent price! I got so many compliments on my wedding day. I love my dress!!!! Everyone from Kays including Kay herself is so friendly and helpful and professional. And really just want the bride to be happy and be sure she finds the perfect dress. I really appreciated all the wonderful experiences I had with them. It was like night and day compared to Davids Bridal. I highly recommend them! -
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Ava Sent on 07/24/20075 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My exp. with Kay's was the best. She was very helpful. She always took the time to help find items for me and answer questions. Her staff is just as wondeful. They took care of my bridal party like if it was her own. I would only req. her shop for all your bridal needs.My exp. with Kay's was the best. She was very helpful. She always took the time to help find items for me and answer questions. Her staff is just as wondeful. They took care of my bridal party like if it was her own. I would only req. her shop for all your bridal needs. -
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Eva Sent on 01/05/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Experience!
Everyone at Kay’s bridal was so professional and helpful! I found Kay’s bridal through a bridal expo in 2018 and I found my dream dress a year later. I went in with a vision of what I wanted my dream dress to be but I came out with something completely different and so perfect for me! In addition to finding my dream dress, it turned out to be on sale and I purchased it that same day. I only went to Kay’s bridal and the dress I chose was the last one I tried on. It was an amazing experience! They have so many beautiful and affordable dresses. Definitely recommend!Everyone at Kay’s bridal was so professional and helpful! I found Kay’s bridal through a bridal expo in 2018 and I found my dream dress a year later. I went in with a vision of what I wanted my dream dress to be but I came out with something completely different and so perfect for me! In addition to finding my dream dress, it turned out to be on sale and I purchased it that same day. I only went to Kay’s bridal and the dress I chose was the last one I tried on. It was an amazing experience! They have so many beautiful and affordable dresses. Definitely recommend! -
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Brittany Sent on 11/27/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Dresses
What a wonderful experience picking out my wedding dress. Denise was fantastic and helped me in and out of a lot of dresses as I decided on the one. Their clearance closet has great deals on beautiful dresses if you are on a tighter budget. Due to my great experience, I also had most of my bridal party (the girls who lived in the area) get their dresses from Kay’s as well. My girls ranged in dress sizes, and they had something that everyone could try on! I would absolutely recommend Kay’s when shopping for your gown!What a wonderful experience picking out my wedding dress. Denise was fantastic and helped me in and out of a lot of dresses as I decided on the one. Their clearance closet has great deals on beautiful dresses if you are on a tighter budget. Due to my great experience, I also had most of my bridal party (the girls who lived in the area) get their dresses from Kay’s as well. My girls ranged in dress sizes, and they had something that everyone could try on! I would absolutely recommend Kay’s when shopping for your gown! -
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Hayley Sent on 07/09/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Can't say enough good things about my experience with Kay's Bridal. From the moment I stepped in the door to the day I left with my beautiful gown in hand, Kay and her team were exceptional. Professional, friendly, helpful - pretty much everything you could want when you're shopping for the most important dress you'll ever wear. It goes without saying that I highly recommend them. They're definitely worth a visit, and I suggest going there first - once you're there, you won't need to go anywhere else!Can't say enough good things about my experience with Kay's Bridal. From the moment I stepped in the door to the day I left with my beautiful gown in hand, Kay and her team were exceptional. Professional, friendly, helpful - pretty much everything you could want when you're shopping for the most important dress you'll ever wear. It goes without saying that I highly recommend them. They're definitely worth a visit, and I suggest going there first - once you're there, you won't need to go anywhere else! -
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Laura Sent on 04/09/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had went to 4 other Bridal shops before I found Kay's Bridal. A smaller self owned boutique is what every bride should experience, I wish I would have gone to this place first! I went to David's Bridal, Simply Bridal, a couple other places where I only tried on a hand full of dresses and was left with nothing I really liked. I called last minute to Kay's Bridal and they let me come in then and there. Denise found 15 dresses for me to try on and out of those 15 I liked 10 of them! The variety of choices I had was even more than that but we ran out of time because the store was...I had went to 4 other Bridal shops before I found Kay's Bridal. A smaller self owned boutique is what every bride should experience, I wish I would have gone to this place first! I went to David's Bridal, Simply Bridal, a couple other places where I only tried on a hand full of dresses and was left with nothing I really liked. I called last minute to Kay's Bridal and they let me come in then and there. Denise found 15 dresses for me to try on and out of those 15 I liked 10 of them! The variety of choices I had was even more than that but we ran out of time because the store was closing. I really needed this experience to be able to find the dress that was best suited for my body and my personality. I can't thank them enough for this experience and I highly recommend this boutique to new Brides! -
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Chelsea Sent on 11/01/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kay's Bridal is awesome! They were the first bridal shop I went to and what should have been an hour and a half appointment ended up taking 3 hours. They were SO patient and so helpful and worked with me to find a dress I loved! I found the dress I ended up buying that afternoon. They have such a beautiful selection and their dresses are much higher quality (and even comparable in price) to David's Bridal. I used Kay's for the alterations (which they did an incredible job on) and they steamed and held my dress for me until I was ready to pick it up the day before my wedding. We will also be using them to preserve my dress. I am such a fan of Kay's and highly recommend!Kay's Bridal is awesome! They were the first bridal shop I went to and what should have been an hour and a half appointment ended up taking 3 hours. They were SO patient and so helpful and worked with me to find a dress I loved! I found the dress I ended up buying that afternoon. They have such a beautiful selection and their dresses are much higher quality (and even comparable in price) to David's Bridal. I used Kay's for the alterations (which they did an incredible job on) and they steamed and held my dress for me until I was ready to pick it up the day before my wedding. We will also be using them to preserve my dress. I am such a fan of Kay's and highly recommend! -
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Kelsey Sent on 10/05/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely loved working with Kay's Bridal! I found my dream dress on my first visit because Kay's has a fabulous selection of dresses and different designers to choose from. My consultant was very nice and accommodating to what I was looking for and even helped me step outside of my comfort zone, which is how I found my dress. Kay's is very fast at responding to emails and phone calls and the woman who altered my dress did an AMAZING job. I got compliments all night about how beautiful the dress was too. Alterations were a little pricey, but well worth it!!I absolutely loved working with Kay's Bridal! I found my dream dress on my first visit because Kay's has a fabulous selection of dresses and different designers to choose from. My consultant was very nice and accommodating to what I was looking for and even helped me step outside of my comfort zone, which is how I found my dress. Kay's is very fast at responding to emails and phone calls and the woman who altered my dress did an AMAZING job. I got compliments all night about how beautiful the dress was too. Alterations were a little pricey, but well worth it!! -
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Amber Sent on 06/12/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I cannot give enough stars to Kay's Bridal. I had a hard time finding a dress until I went to Kay's. Candice helped me throughout my whole process and she was the sweetest in calming me and making each step exciting. Everything from the staff to the prices and services are amazing at Kay's. My dress was just cleaned and packaged so beautifully. Thank you Kay's Bridal staff for an amazing bridal dress search! I am still so in love with my dress!I cannot give enough stars to Kay's Bridal. I had a hard time finding a dress until I went to Kay's. Candice helped me throughout my whole process and she was the sweetest in calming me and making each step exciting. Everything from the staff to the prices and services are amazing at Kay's. My dress was just cleaned and packaged so beautifully. Thank you Kay's Bridal staff for an amazing bridal dress search! I am still so in love with my dress! -
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Julie Sent on 07/31/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I am not the typical size that most dresses come in so I was concerned that I wouldn't find a dress without going to LA. Kay's had dresses for all shapes and sizes. They made me feel so comfortable. I enjoyed shopping at a smaller boutique, friendly service and the staff knew me when came in. I really enjoyed all my appointments at Kays--the said yes, the fittings and the pick up.I am not the typical size that most dresses come in so I was concerned that I wouldn't find a dress without going to LA. Kay's had dresses for all shapes and sizes. They made me feel so comfortable. I enjoyed shopping at a smaller boutique, friendly service and the staff knew me when came in. I really enjoyed all my appointments at Kays--the said yes, the fittings and the pick up. -
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Alyssa Sent on 04/18/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely love Kay's Bridal and everyone there. The ladies at Kay's made dress shopping so fun and easy and I am always recommending them to anyone.
I got my wedding dress here as well as my bridesmaids dresses and my mom's dress.
From the first day I tried on wedding dresses to the day before my wedding, Kay's was the best.
I was looking online for dresses and getting ideas and found a Stella York dress. Kay's is a certified vendor for Stella York, so I went to their website and emailed them to see if they had the dress I wanted to try on. I got an email back almost instantly and sure enough they...I absolutely love Kay's Bridal and everyone there. The ladies at Kay's made dress shopping so fun and easy and I am always recommending them to anyone.
I got my wedding dress here as well as my bridesmaids dresses and my mom's dress.
From the first day I tried on wedding dresses to the day before my wedding, Kay's was the best.
I was looking online for dresses and getting ideas and found a Stella York dress. Kay's is a certified vendor for Stella York, so I went to their website and emailed them to see if they had the dress I wanted to try on. I got an email back almost instantly and sure enough they had the dress! I made a shopping appointment and fell in love with the dress.
Denise is the awesome lady who helped me first and she was simply amazing! So helpful and funny and kept me calm when I was freaking out about sizing.
The total price I paid for my dress, veil and alterations is what I would have paid for the dress only at another bridal store.
I love that they do the alterations on site, and store your dress for you until you are ready to pick it up.
Thank you to Kay and Denise and all the other ladies that were so nice and helpful! -
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Lucresia Sent on 02/06/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I came to Kay's Bridal after a disappointing visit to David's Bridal. My whole engagement was only 6 months long, and Kay's is appointment only (and closed on Sundays); I work full time and was coming from Santa Barbara, so there were only a few days "left" when I could go dress shopping. So on the Saturday of my appointment, I actually had plans to visit other bridal shops if Kay's didn't work out. I needn't have worried. Kay's has many dresses in store (and I happened to be a good "average" size), so I had lots of options.
I wasn't sure what I wanted, and I was keeping an open mind, hoping a wedding-dress professional could help...I came to Kay's Bridal after a disappointing visit to David's Bridal. My whole engagement was only 6 months long, and Kay's is appointment only (and closed on Sundays); I work full time and was coming from Santa Barbara, so there were only a few days "left" when I could go dress shopping. So on the Saturday of my appointment, I actually had plans to visit other bridal shops if Kay's didn't work out. I needn't have worried. Kay's has many dresses in store (and I happened to be a good "average" size), so I had lots of options.
I wasn't sure what I wanted, and I was keeping an open mind, hoping a wedding-dress professional could help guide me. Vicky did that and more, without being pushy or impatient. We found the perfect dress for me AND the perfect lace jacket to give it a customized look all my own. When it came time for alterations (hem and bustle), Kay herself did them and made the whole experience quick and easy. They stored my dress and pressed/steamed it for me, which was a big relief (and a money saver). Finally, the shop has lots of "extras" to choose from: garters, jewelry, bridal straps, handkerchiefs, almost anything you'd need. I bought the sweetest little hankies for me, my mother, and my mother-in-law, and the two ladies teared up when they unwrapped them.
Overall, just a great experience at Kay's Bridal, and I highly recommend them. -
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Sarah Sent on 11/27/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kay and the staff at Kay's Bridal were absolutely magnificent! Truly wonderful. They made my dress shopping experience one to remember for the better!Kay and the staff at Kay's Bridal were absolutely magnificent! Truly wonderful. They made my dress shopping experience one to remember for the better! -
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Alysha Sent on 09/22/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I went shopping everywhere and I found a dress that I liked at kays but I wasn't 100% sure of it. I ended up finding my dream dress at a different place but asked Kay if she could order it since I had all the information. Not only did she order it for me (which I was very thankful since I wouldn't have to drive so far for fittings) but she ended up getting it cheaper. I have told everybody I know about Kays- they have the nicest staff and you will love all of their dresses. My sisters are now getting married and it seems like every time we go in there their selection just gets better and...I went shopping everywhere and I found a dress that I liked at kays but I wasn't 100% sure of it. I ended up finding my dream dress at a different place but asked Kay if she could order it since I had all the information. Not only did she order it for me (which I was very thankful since I wouldn't have to drive so far for fittings) but she ended up getting it cheaper. I have told everybody I know about Kays- they have the nicest staff and you will love all of their dresses. My sisters are now getting married and it seems like every time we go in there their selection just gets better and better. You will want to come here just because of the staff but you will walk out with a very high quality dress that will look great on you for not a huge price tag. -
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User2321886 Sent on 09/17/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I wrote an email to get information and they were quick to return my email. I visited the shop and found them to be very helpfulI wrote an email to get information and they were quick to return my email. I visited the shop and found them to be very helpful -
Quality of service
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Lori Sent on 07/13/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kay's bridal shop has beautiful dresses to choose from. They help you find just what you are looking for. The staff is all very helpful and nice to work with. Thank you for making my daughter a beautiful bride......Kay's bridal shop has beautiful dresses to choose from. They help you find just what you are looking for. The staff is all very helpful and nice to work with. Thank you for making my daughter a beautiful bride...... -
Quality of service
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