Kakes Xcetera Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
53 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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Christy Sent on 02/06/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent / Beautiful / Delicious
Kakes Xcetera and Ann are AMAZING!! 🙌🥰🙌 -
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Aleedra Sent on 05/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and Pretty!
People were still asking me about this cake a week later! It was that good! We got wedding white with Bavarian cream. It was very pretty and seriously delicious. Ann was easy to work with as well. Highly recommend!
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Lana Sent on 02/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Top Notch!
Ann Neal with Kakes Xcetera made our daughter's wedding cake, and it was fabulous!
This is the second time we used Kakes Xcetera. The first time was to make a 3D Olaf cake from the movie Frozen for an event. The second time to make our daughters wedding cake. Ann exceeded our expectations each time.
Ann worked with the bride and groom to make the cake they wanted. The cake was beautiful and tasted AMAZING! Many of our guests commented on how good the cake was. We ordered more cake than we knew we needed so that we could take some home and enjoy the next day with a cup of coffee when things settled down. I'm glad we ordered extra because a lot of the guests went back for a second slice. Best strawberry cake I've ever had!
Ann's pricing is very reasonable. The quality of service she provides is exceptional. I learned after the wedding that while the ceremony was taking place, Ann stepped in to assist the wedding coordinator with malfunctions that occurred in the venue's reception space. Ann went above and beyond and demonstrated how much she cared the wedding day be perfect.
I recommend Kakes Xcetera to all my friends and family, as well as using her for any future events without hesitation!
Thank you Ann!!!
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Anna Sent on 06/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann is the BEST!
Kakes Xcetera provided our wedding cake in early May 2019. Ohhhh man, that cake was everything you look for - gorgeous, reasonably priced, AND genuinely tastes yummy! Ann was flexible with us and helped us figure out a smart way to incorporate multiple flavors when we couldn't pick one. The cake tasting process was easy, communication was consistent and friendly throughout wedding planning, and the day of the wedding Ann arrived early to set up the cake and add the floral decorations from our florist. She also provided a beautiful cake stand for us to use. Not gonna lie, we were still nibbling on left over extra cake about 5 days later, it was so good! 100% recommend Kakes Xcetera, no negatives here- Ann is the best! -
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Melanie Sent on 04/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding cake was absolutely amazing
Kakes Xcetera has done my bridal tea cake & my wedding cake. The cake is always full in flavor. No matter what flavor you get you enjoy them all Strawberry, Chocolate, or Vanilla the cake leave you always wanting more. My family was still asking me if any cake was left over after the wedding. The service is always professional, great attention to detail, & a delightful experience. -
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Amanda Sent on 04/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anne with Kakes Xcetera was wonderful. The cake was beautiful and tasted AMAZING! We received numerous comments from guests saying how great the cake tasted and looked. I highly recommend Kakes Xcetera! -
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Julie Sent on 10/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was everything we hoped for and more! Everyone loved it! I will recommend her and will definitely use her again! -
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Ana Sent on 10/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann made me a beautiful wedding cake that came out exactly as I wanted. All of my guests loved how it looked as well as how it tasted. -
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Kim Sent on 05/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I will be recommending Kakes Xcetera to all my friends and family, as well as using her for any future events! I gave Ann a picture of my dream cake and she brought it to life for us. She was always so friendly and incredibly helpful with absolutely everything. I can't imagine our wedding day without her involvement. Thank you, Kakes Xcetera! -
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Lisa Sent on 04/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann created my cake for my 3/26 Wedding. From the beginning she was so easy to work with and was so excited to make my cake. I had provided her a photo of what I wanted and the cake looked perfect! Not only was it beautiful, but it tasted amazing! We did the white cake with lemon filling and it was a total hit. I had several people tell me how much they loved the cake afterwards. I cannot recommend Ann enough. You cannot go wrong with her! Thank you so much Ann for the amazing cake and for being so sweet! -
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Olivia Sent on 04/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann, the owner is one of the sweetest ladies I've ever met and her baking skills are top notch!!! We had a beautiful 3 tier strawberry cake with cream cheese icing a long with vanilla cupcakes we served as party favors!! Both desserts were so so yummy!!! I had multiple guest telling me that they ate 2-3 pieces of cake, which made me really happy!!! Ann not only baked all 160 cupcakes, but she individually boxed and put personal wedding stickers I had ordered on each of the boxes. I offered to help her, but she refused, which am very appreciative of s caste I was up to my neck in wedding to do lists. ?? I am so happy we found Ann and wish I could eat her cakes every single day!! I would highly recommend her for any wedding or event!! -
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Danielle Sent on 11/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cakes were delicious. The wedding cake was stunning. My husband was surprised with his grooms cake. His favorite team is the Chicago Bulls. She designed his cake like the teams logo. It was awesome! I highly recommend Ms. Ann! -
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User2415762 Sent on 11/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann did an AMAZING job on our wedding cake! We couldn't be happier with the way it turned out. She did exactly what I asked and was so beautiful. Everyone complimented the look and taste! There was not one slice left! We definitely recommend using Ann and will most certainly use her again :) -
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Rebecca Sent on 10/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cakes were beautiful, delicious and affordable. Ann is amazing! -
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User2315966 Sent on 09/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann was awesome and the cakes were delicious! I will definitely yet my friends and family to her? -
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Emily Sent on 05/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved my cake! Not only was it delicious but it was beautiful and affordable!! -
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User2116108 Sent on 05/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with Kakes Xcetera was wonderful. She was flexible, she listened to my needs and wants, and she provided beautifully. Her cakes absolutely made my wedding day extraordinary. They were beautiful and delicious! -
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Lindsey Sent on 03/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She's absolutley amazing, I highly recommend Ann. Beautiful cakes over the top every time. One of the sweetest people you will meet, a joy to work with.
Love Kakes Xcetera so much. -
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Nandita Sent on 10/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann did such an amazing job on our cake. It tasted even better than I could have imagined and it looked stunning. We had a lot of detail work on the cake and it was just gorgeous. Her pricing was some of the best we found and we didn't have to sacrifice any flavor at all. We got her "tres leches" cake with vanilla buttercream icing and it was so delicious! I would highly recommend Ann to anyone considering! -
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Heather Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cakes were beautiful and tasted AMAZING! She made my husband a cake in the shape of Texas and even did our college logo on the cake! She did a great job understanding what I wanted and creating the perfect cake to match my venue and style. Reasonable prices and easy to work with. Highly recommend. -
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Crystal Sent on 04/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved both of my cakes. They were so good and moist. I just couldn't stop looking at them. My wedding cake was so pretty and you made us feel so comfortable with our choice to do two difderent flavors for the big cake. The cake wss excatly as i pictured it in my head. . My husband and I loved the cake. Thank you so much for making my day that much more special. -
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Lindsey Sent on 01/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann makes the most delicious cakes! We even special requested a flavor, and she did a fabulous job with it! We had so many complements from our friends and family! In addition, her designs were beautiful and exactly what we had wanted. She was also a pleasure to work with as she offered to help with anything "Xcetera" we needed on our wedding day and was very accommodating with our requests. She truly goes above and beyond! -
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Paige Sent on 12/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and delicious! -
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Amy Sent on 07/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Short Version:
- Very friendly baker
- Free taste testing of 3 kinds of cake/frosting
- Baker came to the wedding to cut the cake for us for free
- Free delivery if you're within a certain mile radius
- Good price for a wedding cake
- Delicious and beautiful!
Cake: https://www.facebook.com/photo.php?fbid=10151451450672721&set=a.177689212720.131031.166983192720&type=1&relevant_count=1
My husband and I tried out a couple of different cake places, but this one was the best! We were able to meet up with Ann, the wonderful baker. She let us taste test 3 different kinds of cake and frosting while we discussed with her what we were looking for. We originally asked for a 2-tier cake (though we wanted more) to keep the cost down, but she was kind enough to give us a 4-tier for the same price! We were able to get 2 tiers of chocolate cake and 2 tiers of strawberry, and everything was really delicious (I wish my husband and I had had more time to eat it, :). Ann also offered to stay at the wedding after delivery so she could cut the cake for us, which we were very grateful for. After having issues with other parts of the wedding, the cake was so easy. We loved it!
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Anne Sent on 07/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann Neal with Kakes Xcetera made my daughter's wedding cake, and it was fabulous! She worked with the bride and groom to develop just the cake they wanted in appearance and taste, and it was the best wedding cake I've ever had. It was also a beautiful cake, and we had many compliments from the guests regarding how delicious the cake was. Pricing was very reasonable given the quality and service she provided. I would definitely recommend Kakes Xcetera, and will use them again without hesitation. -
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Dana Sent on 07/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cakes were absolutely delicious!! They were decorated EXACTLY as I had pictured them. Gorgeous and delicious!! -
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Lauren Sent on 06/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We really appreciated Ann's help with our daughter's wedding. She stayed for the reception and served the cake for us. We had trouble deciding on one flavor of cake as the ones we tasted were so delicious. Ann was able to let us have 2 different flavors for the wedding cake. The cake was beautiful to look at and yummy to eat :) -
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Katie Sent on 06/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words can't express how Ann was BEYOND helpful throughout the entire process. After visiting other local bakeries who acted insulted that I would DARE ask for a tasting, I contacted Kakes Xcetera and she gave me an entire cake and chocolate cupcakes to take home and try out with my husband. My grandmother and cousin's birthdays coincided with our wedding date and to help recognize them Ann made the most adorable mini-birthday cake to be presented during the reception. The cakes were absolutely delicious and I was crushed when I got too busy and went back and the whole thing was gone! I plan to contact her in the future for birthdays and our anniversary just to have some of her tasty cake again! -
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Norma Sent on 03/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure working with Ann!!! Both my cakes were amazing and exactly what I wanted and more!! -
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Venus Sent on 03/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Both of may cakes did not even have a crumb left. Thank you Ann will call you for the my next events. May God continue to bless you and your business.
Love
Venus & Gerald -
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Lilly Sent on 02/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone loved the wedding cake and grooms cake... I provided a picture of what I was wanting and that was exactly what I got... Cakes were so moist and tasted wonderful... Thanks Ann for such an amazing job! -
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Trudy Sent on 09/04/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dealing with Ann was great. She immediately returned phone calls, emails, and was very flexible. She made the entire experience so stress free. She sent ideas for cake design and when we responded that we wanted something a bit more fun, she was quick to send out re-designs. She was also helpful with the flavor profilings as well.
The cake itself was delicious, the flavor was incredible, and it looked absolutely beautiful. My guests raved about the cake, and I did indeed refer Ann to many of them for future cake needs. -
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Celeste Sent on 04/15/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann provided excellent service the cake was wonderful,set up beautiful,and arrived before the scheduled time. I would use Kakes Xcetera again in the future!! Thanks for making my Wedding Day extra SPECIAL!! -
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Elisa Sent on 04/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She does great work and really worked with me to get everything exactly how I wanted it! -
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Maria Sent on 10/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann was amazing! She did a great job with our wedding cake. -
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Mary Sent on 06/27/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was a last minute wedding cake and it was very beautiful!!!! She delivered and set it up for me so when I got there it was all done. I will order from them again!!!!! -
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Cher Sent on 11/02/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann,
Thank you for such a beautiful and tasteful cake. It's moist and sweet. (Now that we have you we will never have to eat cornbread and icing :) I loved how the colors matched the colors of the event. My mother had never had such a pretty cake like that since her wedding day - this was very special to her. The sparklers were a hit. She wasn't sure if she was supposed to blow them out with her breath or water :) Everyone thought they looked great!!! Thanks again for a beautiful mouth watering cake. -
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Kathy Sent on 09/25/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
ANN, THANK YOU SO MUCH FOR PROVIDING MY BIRTHDAY CAKE WITH A "GIRLS' NIGHT OUT THEME"! YOU ONLY HAD 1 WEEK TO BE CREATIVE AND COME UP WITH A CAKE THAT COMPLIMENTED MY THEME. I WAS A LITTLE CONCERNED THAT YOU WOULD NOT HAVE THE NECESSARY TIME TO PUT TOGETHER A BEAUTIFUL CAKE FOR MY FIRST PARTY AS AN ADULT, WHICH I WAS THROWING FOR MYSELF. MY GOODNESS, WHAT A WONDERFUL JOB YOU DID! I SENT YOU A PHOTO FROM MY CELL PHONE OF ONE OF MY PLATES THAT I WAS USING FOR MY PARTY , WHICH HAD THE "GNO" THEME , AND YOU CREATED A CAKE WITH THE MATCHING TRIM AND A BEAUTIFUL "DIVA" HIGH-HEELED SHOE! THE DEATAILED PEARL TRIMMING AND SHOE THAT MATCHED ONE OF THE SHOES ON THE PLATES WAS INCREDIBLE! ALL OF MY GUESTS WERE COMMENTING ON HOW BEAUTIFUL THE DESIGN OF THE CAKE WAS, AS WELL AS HOW MOIST AND TASTY THE CAKE WAS. YOU DID AN OUTSTANDING JOB WITH THE CAKE AND DESIGN.
THANK YOU FOR HELPING TO MAKE MY "GIRLS' NIGHT OUT" PARTY A GREAT SUCCESS AND A MOMENT I'LL NEVER FORGET...
I HAVE ALREADY REFERRED YOU TO SEVERAL OF MY FRIENDS. KEEP UP THE GREAT WORK. I WISH YOU CONTINUED SUCCESS!
SINCERELY,
KATHY CROWLEY
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Dottie Sent on 06/17/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann is a true professional that takes pride in her work making sure you get the
product you expect and more. She was always there to answer my questions, not the next day or next week, but within hours. She truly goes the extra mile to deliver a cake that is not only beautiful, tastes delicious but one that gets ah's from the crowd. I recommend her to everyone without any hesitation, because I know they will be more than pleased with the cake they receive. -
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Ashleydawn Sent on 06/12/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kakes Xcetera is a hidden gem. Comparitively, they are much cheaper than most in terms of price per slice and quality. A week later, the cake is still yummy! I got a butter cream cake with fondant accents. I suggest fondant accents because an all fondant cake isn't very tasty. She was timely, responsive, flexible with the payment options and on-time the day of the wedding. I would use her again for other events! -
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Erica Sent on 01/27/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann provied our cakes for your wedding....you give her your idea and she can make it happen! She is a gentle and patient person that really cares about her service. We were hooked after the tasting....OMG! We wanted a recoord player with our music titles on it...presto! We also wanted a wedding cake that looked like fondant but did not taste like it....Presto! She made the most beautiful layered cakes with strawberry and lemon flavor!
For exanple: We tasted only one slice of each cake and then they were GONE! lol!
Since we know how extra awesome her cakes are? We ate the top of our cake already.....can't wait until next year....sorry...the cakes shouldn't be so good! LOL!
We will order another one....right along with our daughter's 2nd birthdy cake. -
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Beverly Sent on 01/05/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann is amazing! Give her your idea, or a picture and she delivers. Secondly, you do not get a frozen cake. You cake is fresh and baked to perfection.
She will fit your budget and your vision. Ann also has such a sweet spirit as well, she is just a great vendor to work with on your wedding cake.
I asked for some special touches beyond the wedding cake and groom cake, she delivered perfectly.
Engaged couples see Kakes Xcetera! -
Quality of service
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Nakeisha Sent on 10/28/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am very pleased with the service I received from Kakes Xcetera. The cakes not only looked and smelled delicious but they also tasted amazing. I am still getting compliments on how tasteful our wedding cake was. I will definitely use this company in the future and highly reccomend them. -
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Ashley Sent on 10/19/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cakes created by Ann were both delicious and affordable. I have never attended a wedding reception where guests ate all of the cake, but our wedding guests devoured both of our cakes. Aside from the bite of cake that he had during the cake cutting, the groom was unable to eat a slice of cake b/c it was all gone. The next day our guests were still commenting on how beautiful the cakes looked but most importantly that they were moist and tasted delicious.
Family members who were unable to attend the wedding heard how great the cakes tasted, and now they want Kakes Xcetera to create and send a cake to them in CA.
The quality of the cakes provided by Kakes Xcetera definitely exceeded the cost. I highly recommend Kakes Xcetera to anyone in need of a vendor for their wedding cake or a cake for any other occasion.
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Quality of service
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Colleen Sent on 05/20/20124.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann was amazing!
She took my ideas, and made a beautiful cake out of them, that was more than perfect. Her red velvet was delicious, as were all the other flavors we chose.
I changed my mind multiple times, and she always was able to send me ideas that were similar to what I was talking about.
She made a groom's cake for my husband, and it was wonderful. It had a motorcycle on top of it that looked just like the motorcycle he owns. It was all he talked about when he saw it!! -
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Patty Sent on 01/09/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The quality of the cake - taste as well as appearance - was exceptional. Ann was very creative in designing and achieving the style of cake I requested. She is easy to work with and I will be recommending her to friends in future. -
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User1329962 Sent on 09/15/20134.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Kakes Xcetera did a great job with our wedding and grooms cakes! They both tasted great, we didn't have any left over! They also looked fantastic, I would definitely recommend Kakes Xcetera for wedding cakes, great work for a great value! -
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Karen Sent on 01/09/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I got the groom's cake for our wedding from Kakes Xcetera. Ann was great to work with. I sent her a picture of what I wanted on the cake and she created just what I asked for. It looked great! -
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Ashley Sent on 06/27/20124.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann with Kakes Xcetera was wonderful! She took good notes on what we wanted and even showed us a 3d model before we signed a contract. Everything went very smooth with her and the cake was delivered on time and set up wonderfully.
We were very happy with her quick response as well as willingness to take our order. We contacted her with only one month left before the wedding and she said no problem!!! I didn't see that with many other places we asked about. Most places needed 3 months!
The taste was also wonderful!!!!! We had 3 flavors of cake AND Rice Krispy treats! Everything tasted amazing! We got a grooms cake and the wedding cake for WAY under our budget!!
The best part is she said she would bake a small anniversary cake for us free of charge on our 1-year anniversary!
WE ABSOLUTELY RECOMMEND ANN FROM KAKES XCETERA!
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Quality of service
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Jessica Sent on 06/19/20124.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Great cake! Worked well with me and the mutiple changes we did. The cake looked great and tasted great! CAnnot wait to get to eat it again in a year!! -
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Kristi Sent on 10/12/20114.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
eveyone keep telling how wonderful the cake tasted. Her prices are shocking low. -
Quality of service
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Brianna Sent on 11/28/20173 out of 5 rating3.0
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Quality of service 1 out of 5 rating1.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 5 out of 5 rating5.0
My wedding day was amazing. 3 weeks prior to my wedding we met with Ann and we decided we wanted her to STICK AROUND at the venue to cut the cake when the time came, as well as bring the cake out to a table I had predesignated for it. Naturally I forgot about the cake cutting because I already had so much on my plate and my bridesmaid wasnt any freaking help. My grandmother had to ask me where the cake was and telling me that it should be out for everyone to see. I had to search all around our venue to find the owner of the business and she told me that Ann had left and that she said she would be back! WTF! And on top of that the owner of the venue carefully brought my cake outside saying to me "I cant promise I wont drop it" She also ended up cutting the cake instead of Ann when we had already paid her a 35$ cake cutting fee 3 weeks prior for something she didn't even do. All in all I had a beautiful wedding and married my best friend and father of my first born child. Cake was delicious and absolutely beautiful but service was less than sub par. -
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Jennifer Sent on 10/28/20132.2 out of 5 rating2.2-
Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
To be honest, Mrs. Neal created a lovely cake that was absolutely delicious; all my guests were very pleased. My issue is not with the cakes, but with the lack of care once the wedding is over. First, the venue accidentally put the cake stand in our car, when Mrs. Neal realized this, we offered to meet her half way to get it back to her at a time and day that was convenient for her so she didn’t have to drive to our house to get it back, she has apparently forgotten this compromise. Mrs. Neal makes it a big selling point that you will receive a free anniversary cake, which was one reason we went with her. For our anniversary, we were out on a cruise and didn't have use for a cake at that time, we were hoping to have a party when we came back and share the cake with family. Unfortunately, upon return, I was laid off by my work I put my time and effort into finding work. I contacted Mrs. Neal about 3 weeks after our anniversary to request a cake & explained the circumstances, she refused saying to was 'too late' and 'It is not Kakes Xcetera's responsibility to remind you to order your anniversary cake. We are very strict on the 30 day policy.' I am devastated that Mrs. Neal cares more about deadlines & contracts than her clients. We planned on ordering a cake from her every year on our anniversary, but not now. I may not be in the bakery business, but I do hold a BBA & I have some advice for her. If you want repeat business, you have to show your customers you care. If it were me, I would send out a congratulations & reminder card to each couple 6 weeks before their anniversary reminding them to order their anniversary cake. Why? Because that kind of commitment and extra effort is what gets couples to come back and to keep that bakery fresh in their mind for other events. She does have tasty cakes at reasonable prices, but if you want that anniversary cake, you need to stay on top of it because she only cares about a good impression for the actually wedding.
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Quality of service
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