Skip to main content
Weddings

Journeys of Excellence Reviews

Journeys of Excellence

Journeys of Excellence

Metamora, MI
5.0 out of 5 rating, 51 reviews
View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating
  • Karen
    Karen Sent on 09/05/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Awesome Wedding Travel Agent

    Do yourself a favor and use Mike from Journey’s of Excellence for your wedding travel. Mike was SO helpful putting together my daughter’s wedding travel for the group going to the Dominican Republic. I know he also handles travel to Mexico and many other places. Thanks again, Mike, for everything you did. We could not have done it without you!
  • T
    Tanya Sent on 05/17/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    When Service Matters, Journeys of Excellence Delivers

    We knew that we wanted a destination wedding but did not know where to start. We were very nervous about picking the best destination, property and how to even work with anyone to set up a wedding outside at a resort. Mike with Journeys of Excellence quickly made us feel comfortable with the entire process and put our hearts at ease. He listened to our needs and dreams and found the perfect property to give us exactly what we needed.

    Not only did he help book the property, but he was also invaluable in organizing everything for our guests. He built a custom website for our wedding that truly beautiful and answered all questions for our guests. He was very quick to respond to ours and our guests calls and helped in any way we needed. When working with the wedding planners and needed some help getting a timely response, Mike proved to be an invaluable resource due to his relationships with the resorts. You just can't get this kind of service without someone with relationships as strong as Mike has with the resorts.

    Finally, Mike absolutey loves what he does and it shows. He has fun with the group and all of our guests enjoyed working with him. I know that one of our guests are planning on working with him for the destination wedding coming up because of the positive experience that they had. When our guests had so much good to say about their experience, it really made us happy.

    Thank you so much Mike for making this such a great experience. We will absolutely work together again!!
  • S
    Samantha Sent on 02/02/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike has been an absolute amazing liaison to work with while booking our honeymoon. He helped us stay within budget and get us everything we wanted and more. He was even able to get us lots of free upgrades to help make our honeymoon even more special. I cannot recommend him enough!
  • illustration stars

    Are you interested?

  • H
    Hannah Sent on 07/12/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We were referred to Mike by a friend and we couldn't have been more pleased! Our honeymoon was over the top amazing. He really does sit down and listen to exactly what you want in a vacation and than makes all your honeymoon dreams come true. We have already passed his information on to 3 other couples.
  • A
    Alicia Sent on 05/03/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I spoke with a few different travel agents before deciding to use Mike's services. After our initial two plus hour conversation there was no doubt that even though Mike resided in Florida, and I was in Texas, he was the one for the job. I am a true Type A personality and have high standards...hence, the Five Star Resorts we were considering having our wedding at along with 25 guests. Mike helped us find the perfect match for our wants/desires, negotiated rates, communicated with our guest as well as handled their rooms, travel and transfers. Mike was part of every single communication I had with the resort in the decision making and planning of our rehearsal dinner, wedding and reception, spa services, golf needs, sightseeing, etc. Honestly, I had zero worries with Mike at the helm. That's just the way a bride wants it.
  • U
    User2398989 Sent on 03/24/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Our honeymoon at the Excellence Playa Mujeres was pure bliss and paradise thanks to Mike's help in finding the perfect resort for us. It was the most relaxing, luxurious and adventurous week of our lives together, and all without any worry or stress in the planning. From the first time I reached out to Mike I could tell that he was genuine and passionate about travel. His interpersonal skills and customer service are top notch, and immediately I knew he was someone we could entrust with the most special trip of our lives together. He made the honeymoon planning the easiest box to check off on my wedding "To Do" list, and for that I will be forever grateful. Even when it seemed we may run into issues with the resort of our choosing, Mike made sure that we got exactly what we wanted without overpaying. His friendly attitude and heart of service made working with him a true pleasure. We absolutely cannot wait to work him again on future trips!
  • Shannyn
    Shannyn Sent on 03/23/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Had a great experience with Mike. He listened to what we were looking for and our budget and provided us with various options that would fit those. He provided us some great insight on some resorts in the destination we were looking at, and was able to get us some awesome upgrades that we would have absolutely not been able to have had we not booked with him. Overall, our honeymoon experience was fantastic. I would definitely book with Mike again if we go on a similar trip. Thanks for everything!
  • Z
    Zachary Sent on 07/29/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike was absolutely amazing. His follow-up was impeccable. He went above and beyond any normal expectations on the travel agent to ensure that us and I guess had the most amazing wonderful time! Mike has become our go to guy for all of our travel going forward from now on!
  • U
    User2112609 Sent on 04/28/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Working with Mike and Journeys of Excellence was a fantastic experience!! We never would have found the resort we visited (El Dorado Casitas in Riviera Maya, Mexico) without his recommendation and we certainly wouldn't have experienced the upgrades and added benefits of booking through one of the resorts preferred travel agents. Mike listened to our requests and how we described our perfect honeymoon and worked within our budget to suggest several options to us. He took care of all flight and car transportation - it was so nice in the middle of wedding planning to let someone else make the arrangements for the honeymoon. All we had to do was show up where he'd told us.
    While we were at the resort, we could see the difference in our booking experience and that of another couple who had also booked through a travel agent. Because Journeys of Excellence has such repor with this resort company, our room had been upgraded and was ready early (the other couple's was not).
    My in-laws worked with Mike behind the scenes to pay the balance on our trip - unknown to us. He worked with them to keep it a secret from us, and they were just as satisfied as we were to work with Journeys of Excellence.
    I highly recommend using Journeys of Excellence for any travel booking! They have the experience of visiting the locations they recommend and are professional and genuinely invested in your having a great experience.
  • L
    Lauren Sent on 04/22/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike was absolutely amazing! He did a great job of matching our personalities to the perfect Honeymoon vacation in Mexico and also in our price range. He went the extra mile to make our trip one we will never forget. We really hope we can go back again for an anniversary and we will be booking through Mike. He also planned my bachelorette cruise and was a great help with making sure our rooms were close to each other and everything was organized. I would definitely recommend working with Mike to plan your anniversary or honeymoon!
  • U
    User1987550 Sent on 12/29/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike made our destination wedding totally effortless and carefree. Our entire guest list had a great experience working with him. Even during our stay and after, he continues to be there for us when we have questions. I would recommend Journeys of Excellence to absolutely anyone.
  • G
    Grace Sent on 11/24/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We turned to Journeys of Excellence to help plan our destination wedding after interviewing several other agencies. What made them stand out was the “personal” care that we felt from the beginning. We worked with Mike and he truly took the time to get to know us. THAT made all the difference. Other agencies started right off trying to sell us their preferred resorts before even getting to know us and our dreams.
    Our wedding was PERFECT! The planning was stress free and Mike was so happy to answer any questions through the entire process. We always felt special. Mike’s knowledge was invaluable and if he didn’t know something, he always found the answer. After spending some time with us, he was able to find the perfect destination for our wedding and the perfect property. Mike’s team not only helped us with our travel arrangements, but was also always there to support communication with the wedding planner and resort. They even got us a double upgrade for our room AND so many other extras that we could never have gotten on our own.
    All of our guests loved working with Mike and his team. We received absolutely nothing but raving reviews from all of our guests, which was so important to us. Mike’s team was always happy to take our calls even after hours when necessary. They went out of their way to make everyone’s experience excellent. They picked the right name, when they chose Journeys of Excellence as their company name. You have earned our business for our lifetime. Thank you SO much for making our wedding a dream!!
  • M
    Michelle Sent on 03/01/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Everything was provided for me in great detail. My questions were answered in a very timely fashion. They were flexible and understanding and worked with me from beginning to end. I even received follow-up emails to make sure everything went as expected.
    Mike was the easiest travel agent to work with. I gave him what I wanted and he provided me with options. He told me he would book whatever I wanted to also provided me insight as to what may or may not work based on my requests. This was invaluable information. It made everything stress free and was by far the easiest of the wedding planning.
    I have passed his name on to several friends and will use him again in the future.
  • J
    Jenn Sent on 12/05/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike, his knowledge and his services went beyond our expectations. We were thrilled with his resort recommendations in Mexico. He arranged for us to visit a dozen in person on a visit last year. Airfare, transfers and accomodations were all taken care of and stellar. He is easy to reach and quick to respond. The level of service he provide is fantastic. Best of all, he expects that same level of service from the resorts, vendors and excursions he works with. Mike was there to walk us through the entire travel and destination wedding process. He was a true blessing to have by our side and I know that we had a flawless wedding because of him!
  • U
    User1453739 Sent on 11/25/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike has been such a blessing in our lives! It started over a year ago when we contacted Mike about our wish to have a destination wedding. Being the strong communicator and personable person that he is, Mike setup a Skype interview with us so that we could explain our destination wedding vision. Mike explained to us that he's not just a travel agent and that he specializes in top-level travel. Boy was he right. Mike researched and recommended several resorts in the Cancun area and sent us a VERY detailed Powerpoint presentation, highlighting each one. We knew he was special when we reviewed each property and came to the conclusion that he knew EXACTLY what we were looking for.

    My wife and I decided that we wanted to visit a few of the resorts to ensure that we pick the best one for our needs. Mike set us up with a 5-day site tour where we visited 14 resorts in Mexico. Going above and beyond, Mike also set us up with an extremely knowledgeable tour guide who traveled with us to each resort, guiding us to ask the right questions. In the process, Mike booked us at the Excellence Riveria Cancun resort for an amazing price. We LOVED the resort so much and had an amazing time, even though we were down there to work.

    Mike mentored us through our decision and made us feel confident that we were in the right hands. He went ABOVE AND BEYOND answering our questions, reaching out to resorts, and eventually seeking quotes for each of the finalists. Mike took excellent care of all of our guests and was majorly accommodating to each of them. Our wedding turned out like a dream and we have Mike to thank for a lot of that!

    Mike is a top-notch travel agent who builds a strong relationship with his clients. We can stand here today and now call Mike a good friend in life who we can depe
  • M
    Mrs. Sent on 11/21/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Beyond an unforgettable wedding, the honeymoon was our next most important expense. After tons of planning and saving for months the need to get away and enjoy our first days as husband and wife was extremely important to us. Mike really came through with his travel services. We gave him our budget and he took control of making sure we had a beautifully memorable experience in Hawaii for 12 days! His suggestions were perfect for me and my husband's personalities. We were able to do many fun activities and then rest in pure comfort and very elegant accommodations when we finally exhausted ourselves. The service and amenities at the resorts he chose were perfect and he budgeted our funds so that they stretched to meet our goals. I highly recommend Mike for any couple that wants to have the honeymoon they've always dreamed of without the hassle of planning, especially when you're going for longer than a weekend to a place you've never been and want to limit your risk of making bad choices. We will never forget our trip to paradise.
  • M
    Melissa Sent on 06/06/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike was an absolute pleasure to work with!! He went above and beyond on multiple occasions! Highly recommended!!!
  • S
    Susan Sent on 06/05/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike Whittaker from Journeys of Excellence (journeysofexcellence.com) made our wedding in Costa Rica magical. We truly had very little planning stress. My now husband and I only had to make decisions regarding (where to get married, where we wanted to eat, chocolate or vanilla cake, etc.) Everything was completely taken care of by the resort, with Mike's direction. Mike took the time to get to know us and recommended, not pushed, ideas our way. He always returned phone calls or e-mails and handled any questions about our trip directly with those in Costa Rica. My parents (in their mid 70's, my two college age kids, and us), spent one week in the paradise. Mike called the resort wedding planner to check up on how stay was going and if we encountered any issues. Everyone of his clients is treated like royalty. It was all beyond perfect. I have never gone out of the country, let alone get married in a foreign land. If you are looking for the perfect wedding location, please ask Mike first. He is the ultimate in romance get-aways. We are planning on returning next year to celebrate our one year anniversary. Thank you Mike.
  • A
    Amy Sent on 02/08/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Well I don’t even know where to start….From the first appt with Mike from Journeys of Excellence until present he has been one of the kindest persons I’ve ever met. He was very understanding, informative, thorough, quick to respond, etc. Without having him help us with our Wedding / Honeymoon process I think we would have been lost. It was not only us that loved Mike, but all of our family and friends who attended. He was there for all of us with our million questions, and very patient with each and every one of us (right Mike?!) We were ecstatic with our choice / his recommendation of El Dorado Royale for our Wedding (week with family and friends) and our Honeymoon (week by ourselves) The resort still has left me speechless. It was very obvious that this resort carries a very high standard for quality. I could go on forever, but Mike you are our favorite (you already know) this was the best trip ever, and we cannot wait to work with you in the future and see where our travels will take us! Sincerely, Amy & Brent Cole
  • C
    Cynthia Sent on 01/28/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    As mother/father of the bride...our daughter's dream destination wedding was exactly that; a dream come true! Mike Whitaker handled everything from start to finish and even the finest details in between.
  • U
    User1074496 Sent on 01/22/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I am the "mother of the bride". My daughter chose to have a destination wedding. I was quite concerned, as I had never been to the resort prior to this. Also, my personality is such that I worry about everything. Mike, from Journeys of Excellence was the best in all regards. He listened to my requests and delivered above and beyond what I had hoped. He took his time with me and answered all my questions and concerns. He walked me through the entire process of the trip. He always took my calls, day or night, and made me feel as though I was his most important client. I cannot say enough about the service that he provided! The wedding was perfect! I recommend him to everyone!
  • U
    User864301 Sent on 12/23/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We were recommended to Mike from Journeys of Excellence by chapel wedding coordinator. From the very first conversation, I knew we were in good hands. Mike listened to what we wanted to do and provided excellent choices within our budget. He was very responsive to phone calls and emails. Our Honeymoon was perfect just like the wedding. If you are looking for a great travel agency, pick Journeys of Excellence. We plan on contacting them again and again and again.
  • B
    Bridget Sent on 12/03/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My husband and I thoroughly enjoyed working with Mike from Journey’s of Excellence; I would recommend him to anyone who is looking for a truly well rounded, travel professional. He truly loves travel, his enthusiasm was very apparent from the moment we met. We feel Mike is a different brand of travel agent. He has traveled extensively, making repeated trips to the resorts he recommends. If you recommends it, you can rest assured he has stayed on their property eaten in their restaurants and used the facilities. The resort we stayed at exceeded our expectations; it was far beyond what we had envisioned for ourselves. It was all he promised it would be and more. We went on several excursions during our honeymoon; this allowed us to see many of the other resorts located in the same area. I cannot stress enough that all the properties are certainly not created equal that was evident just by traveling to the main entrance of the resort to pick people up and drop them off for tours. My husband and I quite opposite when it comes to interests, Mike worked really hard to find a location that would appeal to the both of us. Mike went out of his way to be accommodating, always responding quickly (one of the emails I received was sent at 3:43am) and answering ALL of the questions we had (there were many). The service was wonderful and consistent through the whole experience. Journeys of Excellence is definitely way to go !!
  • V
    Valerie Sent on 09/13/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We where so happy with everything Mike did for us. He really made our honeymoon a vacation to remember. He took the time to calm our minds about going to Mexico. He was even at the resort when we got there and because he had so many couples there he even gave us an amazing up grade. Thank you Mike!!!
  • A
    Ahna Sent on 07/26/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    From start to finish, my husband (then fiancé) and I couldn’t have been me more impressed with Mike and Journeys of Excellence. He worked with us for over a year to plan our destination wedding and honeymoon trip. He put a lot of effort into finding a resort that both we, and our guests, would love and finding us the best pricing available. Everything went perfectly; the trip was the most hassle-free and memorable experiences we’ve all had. Mike was truly the most professional, hardworking, and caring individuals we’ve had the pleasure of working with, in any field. He practically treated us like family; and couldn’t have worked harder to make our trip more perfect. We simply cannot imagine working with any other travel agency after our experience with Journeys of Excellence.
  • J
    Jenne Sent on 07/19/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike bent over backwards to meet the needs of me and my guests traveling to my destination wedding. He forged quality relationships with everyone involved. We were fortunate enough not to run into any problems, but I know Mike would have handled it promptly and professionally. It was a perfect experience.

  • A
    Anthony Sent on 07/16/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My (now) wife and I had a destination wedding earlier this summer and used Journeys of Excellence to organize it. Not only was the company and its representative, Mike, up to the high standards of professionalism and quality that I would need for something as important as my wedding, but they truly went above and beyond the call of duty with their personal service, attention to detail, and care for our guests. Every step of the way, we knew that we were being taken care of, and Mike helped us feel more comfortable and stress-free than I ever thought a wedding could be! He continued to impress and surprise us, from the very beginning (when he sat with us for a long time, getting to know us and asking us questions so he could put together a well thought-out presentation comparing different locations he thought would fit us) to the very end (when he compiled a slideshow of all of our pictures and wedding songs and surprised us with it). Working with Journeys of Excellence turned out better than we had ever hoped for, and all of our guests agree that the experience was unrivaled. Thank you for a dream wedding.
  • R
    Randy Sent on 07/14/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had no idea where to begin when planning our honeymoon. I wanted it to be a surprise, but this was my first time flying, planning a trip, everything. Fortunately, a friend told me about Mike Whittaker. Mike walked me through each step, genuinely cared about every detail I mentioned to him, and went above and beyond in planning our trip. He was very insightful and genuine, and always made sure that we were taken care of (leading up to, and during the trip). Without Mike's insights, connections, and efforts, we would have paid a lot more and gotten a lot less than what we did. I cannot recommend Mike highly enough to anyone who is looking to plan their honeymoon or any other trip. Without question, we will be talking to Mike for every trip we take in the future.
  • L
    Lauren Sent on 07/06/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike at Journey's of Excellence was more than accommodating. He answered all of our (many) questions promptly and thoroughly. While planning the honeymoon of our dreams, he took into account our budget and the amenities we desired and put a great package together for us.

    I am the daughter of a pilot and being very familiar with travel, I have planned many of my own trips most of my life. It was an amazing experience to have someone who we trusted do that for us... we didn't have to worry about anything!

    We're already looking forward to our next trip - and I've already asked Mike to start looking around for us, because you can be sure we're using Journey's of Excellence again!
  • J
    John Sent on 06/25/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    As father of the bride, I was understandably anxious over the outcome of this trip that was planned for over 20 friends and family.

    Not only did the trip go off "without a hitch", but Mike and his team went the extra mile.

    Friendly, professional and extremely good at what they do, this travel agency not only did what they were hired to do, but they were instrumental in helping us out of a "jam" when I found out three days before we were leaving that my youngest daughter had lost her passport.

    This trip was special for many reasons. I travel quite a lot in my business, often as much as 50% both domestic and abroad.

    Mike's team made this vacation / event memorable and my wife and I have vowed to use only Mike's team in all of our future vacations. They've become like family.

    Sincerely,

    John S. Danyluk

  • V
    Ramsey Sent on 03/12/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike is a great travel agent and I would recommend him to anyone. I knew going in a lot of agents will try to push certain resorts based on the benefits they get. I was really reassured that he told me he was sending his son to the same resort as us only two weeks before on his honeymoon. You can count on Mike to be honest and on top of things too.

    We had a scary situation of possibly missing a layover because of delays and a day off our honeymoon. He was quick to help us work things out and give options. I don't think I ever called him and he didn't answer or I didn't get a call back in just a few minutes.

    In addition to all that, We LOVED our honeymoon. The resort was everything he made it out to be.
  • S
    Stephanie Sent on 03/12/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    A Dream Honeymoon!!!

    I don't normally write reviews, but this experience deserves a much warranted excellent review and it would be a dishonor not to write something. Journeys of Excellence truly takes service 10 steps further than any travel agency I have ever encountered. First, they put so much thought into my honeymoon, it was more than I even dreamed of. They took the time to listen to our needs which were far from the ordinary. Then they prepared an awesome proposal of very unique destinations based on our dream of an exotic honeymoon. They didn't just present one place - they presented options including St. Lucia, Costa Rica, Belize, Tahiti, and Turks & Caicos. We had a decent budget and did not want to go with just some agency that, well only provided the basics. Journeys of Excellence went WELL beyond the basic service. Although we gave them a significant budget to work with, they worked hard to get under our budget and deliver a top notch experience.

    In a nutshell, Journeys of Excellence is a class-act all the way. If you want good advice, excellent service, professionalism and to work with someone who genuinely cares - turn to Journeys of Excellence. We are SO glad that we did and will never work with another agency again.

    Stephanie & Kyle
  • S
    Susan Sent on 03/08/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Perfect Name - EXCELLENCE!!!!!

    After the service that we received by Journeys of Excellence I found myself truly needing to write a review. We approached Journeys of Excellence with the idea that we wanted to go somewhere “warm”. That’s all we knew. Mike took so much time to get to know us and share is experience (and he truly had so much to share) that we started to get very excited from day 1. This was only the beginning. After our initial consultation (which was over the phone by the way because we were calling from Chicago), Mike worked up several well thought out options for us to choose from. I have to say that he absolutely nailed it!!! He obviously listened and knew who we were when he finished up his consultation. The only problem that we had with him was that he gave us so many awesome options that we now have to keep booking so that we can see all the wonderful places.

    My experience prior to working with Journeys was that other agencies would just give us a brochure or ask us where we wanted to go and then email a price. Mike started off by asking if we were set on a destination first and when we said no said “good, that’s where I come in. He wanted to provide us with options and got excited that he could make our dreams come true – that was more than evident. When he says that he cares, he truly means it. Rather than just sending us prices, Mike prepared a customer presentation based on our profile. I have never received that level of professionalism and service in my life and just want to say that it was refreshing.

    Also, Mike made it very clear that he would never book us in a resort that he would not stand behind. He truly cares about his company’s reputation – enough to turn business away if is the difference between providing an experience that is not up to his standards. Although this could cost him some business, I felt that is standards should be respected and always felt secure knowing that we were going to have a great experience – AND WE DID!!!! We ended up with an amazing resort in Costa Rica (a destination that we had not even considered) and what an experience!!!!

    Without a doubt, we will be booking every trip with Journeys of Excellence in the future and will always recommend them to our friends. Thanks Mike for all of your help and for giving us the dreams honeymoon that we never even imagined until meeting you!!

    - Sue
  • M
    Mary Sent on 01/17/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Our wedding was perfect--for us! That is the special energy that Mike brought to our plans. He asked great questions and took the time to get to know us so he could make the best recommendation based on what was important to us. We ended up planning the wedding and honeymoon a little differently than what I originally had in mind, but I am so glad I listened to Mike's recommendations! Based on his years of travel planning experience, his actual experience staying at many of the resorts he recommends, and also his understanding of us as a couple, he was able to connect us with the ideal location with outstanding service and attention to detail--all at a great price. Our wedding and honeymoon actually worked out better than I thought possible--from private transportation to a lovey, caribbean resort to our simple but elegant ceremony in a beach gazebo to the couples massage and romantic candlelight dinner on the beach--it was amazing--and exactly right for us. Since our wedding, I have recommended Mike to others and the same process occurs: he makes the effort to get to know you and that way he can help create an experience that is perfect for you. I recommend a conversation with Mike. I think you will know right off if he is a good connection for you and if you can work well together to bring your wedding dreams into reality.
  • K
    Keila Sent on 07/16/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike from Journeys of Excellence is absolutely amazing!! He is so knowledgeable about so many resorts in locations all over the world! Mike listened to what we were looking for, what we had to spend and he put together a wonderful presentation of a few locations he thought we would enjoy. He nailed it! We were able to pick from that presentation and choose El Dorado Royale in the Riviera Maya of Mexico. I would reccomend Journeys of Excellence to everyone who asks, I have already reffered many people to them.
  • S
    Michele Sent on 07/07/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I met Mike from Journeys of Excellence at a bridal show and he was very nice, upbeat, friendly and helpful. My fiance and I only had a month until our wedding so there wasn't much time to plan our honeymoon. Mike was so eager and excited to plan our special vacation, he helped us get excited about it as well. He had a great presentation ready for us when we met with him at his office, he handled everything. He is very knowledgeable in what he does.
  • K
    Kelly Sent on 07/02/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My now husband Josh & I contacted Journeys of Excellence after getting completely overwhelmed trying to figure out where to go on our honeymoon. We were amazed to say the least by the level of service that we got. Mike was so knowledgeable about SO much. We asked about Italy - Been there! St. Lucia - Been there! Mexico - Been there!!! We decided that we wanted an all-inclusive in the Caribbean and oh my Gosh, he knew SO much about SO many resorts. I cannot even say how impressed and most of comfortable we were working with him. He was able to get us so much added value for our honeymoon and the resort that he recommended was absolutely A-M-A-Z-I-N-G!!!!!! Believe every good word you hear about Journeys of Excellence because they are the real thing.

    We had gone to another travel agency before meeting Mike and they basically just gave us a brochure and said decide where you want to go and we will provide a price - no customer service. Mike was all about service and provided us with so many wonderful options and personal recommendations that it was actually hard to choose. Well, we just got home and let me tell you that the honeymoon actually exceeded our expectations. Mike is super friendly, accommodating, service oriented, well-traveled, passionate and awesome at what he does. We were so lucky to have met him and would like to recommend Journeys of Excellence to anyone that is taking a honeymoon, destination wedding or traveling anywhere. Mike knows his stuff and is well connected - Thank you Mike from the bottom of our hearts for making our honeymoon so perfect. We will absoluely be calling soon for our anniversary!!!!
  • J
    Joe Sent on 03/30/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My fiancee and I worked with Journeys of Excellence to book our honeymoon. To say that the vacation “exceeded our expectations” would be a huge understatement. Bottom line is we were at our dream resort in our dream room with our dream amenities at a price within our budget. I can honestly say that no other travel agency even came close to doing this for us, and we definitely couldn’t have gotten this on our own.

    Journeys of Excellence is SO personable, knowledgeable, experienced, and caring that I don’t even think they should be grouped as a “travel agency”. The way they operate puts them in a class of their own. I swear Mike Whittaker had higher hopes and dreams for our honeymoon than even WE did. Mike was able to help us figure out exactly what we wanted in our honeymoon, and then gave us plenty of options to choose from within our budget. We were simply amazed by our choices. And on top of that, he spent extra time and effort utilizing his affiliations to get us a double room upgrade!

    We are so pleased, thankful, and lucky to have worked with Journeys of Excellence. I can’t say enough good things about them. It is clear their only priority is to provide a life-changing experience/vacation. We are looking forward to working with them again in the future.
  • J
    Jen Sent on 03/25/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I hired Mike Whittaker of Journeys of Excellence (previously Bliss Honeymoons) to help me plan a Vegas bachelorette party for a small group of girls from Michigan. Mike provided me with top of line hotel options at great rates and went beyond my requests to find us a service that provided us with a night of VIP, skip the line, entry into certain clubs and a table reservation at Pure. He took care of all communications with the hotel, limo company and VIP service and made sure that I didn’t have to do a thing to make this trip come together perfectly. He answered all my emails and phone calls very promptly no matter how small or non-urgent the question was. I can’t emphasize enough how great and easy it was to work with Mike and would recommend using his services no matter how big or small of a trip you are planning.
  • D
    Danelle Sent on 10/06/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Completely satisfied with Bliss Honeymoons of S.E. Michigan!
  • T
    Tomika Sent on 09/22/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Kim from Bliss Honeymoons was wonderful. I couold not have my dream wedding without her and the services that she provided. Thank you so much for being so kind, patient, and understanding!!!! :)
  • M
    Miranda Sent on 08/05/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Bliss Honeymoons planned an amazing honeymoon for us that went beyond our expectations! We couldn't believe the beautiful resort and decadent room we could afford on our budget! Kim went out of her way to respond to every email I sent, every question I asked within a day- if not hours- so I felt fully prepared for my honeymoon and excursions when I arrived. I've never let a travel agent plan a trip for me before and I was nervous that without myself in control that our trip might not be what we wanted. But Bliss Honeymoons made sure everything was to our specifications and even surprised us with little things I wouldn't have thought of. They took the micromanager out of me and let me relax and fully enjoy my trip. I would highly reccomend Bliss Honeymoons and Kim Whittaker to anyone who wants the perfect trip within their budget and not have to lift a finger to plan it! :)
  • M
    Michelle Sent on 05/24/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I use travel agents often but have NEVER worked with an agent more dedicated to service than Kim Whittaker of Bliss.

    She spent so much time talking with me & asking questions to find out exactly what my likes and dislikes were up front and presented me with numerous options that I hadn't even thought of. Her presentation showed me how closely that she'd listened to me and valued me as a client.

    Another exciting point is that she's personally visited every destination that I could think of. Kim spent time showing me pictures that she took herself of not only the typical destinations but many that were either not well known (including a brand new island called Scrub Island), unusual as well as international.

    When my husband & I made the decisions about the details of our trip, Kim put together a full presentation so that we knew exactly what to expect.

    Her service was exemplary from start to finish. I felt totally secure knowing that this would indeed be a trip of a lifetime - and there wouldn't be any surprises.

    I wouldn't hesitate providing a recommendation on her behalf and can be contacted at anytime at wgsearch@wgsearch.com or my husband at writetobob@gmail.com. Michelle McCracken
  • N
    D Sent on 01/07/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Kim, our Gourmet Travel Consultant was/is an absolute pleasure to work with. Not only did she respond to our calls and emails (including New Years Day), but each and every time she called she had more good news. Whether it was finding us an "unknown" upgrade, or a better value on the room and airfare, we found ourselves smiling each and every time she called.

    Kim, took a great deal of time with us to explain all of our options, and to answer our never ending string of questions.

    Being computer savy, I thought I could certainly find a better deal on my own. And believe me I tried. But after all of my research and knowing what the cost were, I called Kim for the first time expecting validation that she could do no better. But she did, saving us well over a thousand dollars (on the room) and getting us a much better room catagory, a complimentary honeymoon package (a $200 extra) and an upgraded transfer from the airport to the hotel (a $175 extra).

    We highly recomend Kim. If you want do the research yourself, as I did, and then find out her value, or frankly as I will next time, not waste all of those hours looking and instead just call Kim.
  • C
    Greg Sent on 10/09/2009
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I usually would never deliver 5 out of 5 star rating. However, Kim deserves all 5 stars.
    My partner and I are experienced cruisers on Princess. I have been booking directly through Princess for years. A client of mine told me about Kim. I contacted Kim and asked the benefits of using her service in place of going direct. Humbly, she convinced me she could help me get better deals and rates with Princess. I have not been disappointed!
    Kim listens to my needs. She responds within 12 hours (usually within a few). She gets us what we need in a fun, pleasant professional manner.
    It's so nice to have one voice to represent my needs in travel.
    Thanks Kim!
  • D
    Debbie Sent on 10/07/2009
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Very professional, friendly, and most importantly, knowledgeable. I would recommend Bliss Honeymoons to anyone looking to have an amazing hassle free vacation. Thank you!!
  • T
    Bethany Sent on 10/07/2009
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My (new) husband and I just got back from a wonderful honeymoon at the El Dorado Royale in Riviera Maya, Mexico. I have to say that this was such a romantic destination and would like to thank Kim Whittaker from Bliss Honeymoons for everything that she did. We were leaning toward another resort in Cancun when Kim suggested this resort and what a difference!!! She took care of everything and was such a joy to work with. When we first met with Bliss they explained that �they were different than most other travel agents�, and this was so true. They took the time to get to know us and put together the perfect honeymoon package for us. I am so happy right now and can�t wait to share our beautiful pictures with the family. Thanks Kim, we will recommend Bliss Honeymoons to everyone we know!!! We�ll be calling soon to set up our anniversary trip (can�t believe I am already thinking anniversary).

  • H
    Heather Sent on 01/31/2014
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Mike at Journeys of Excellence is super friendly and really seems to care about your honeymoon experience! He is very responsive by email or phone, and he made it easy to work with him long distance. He even followed up with us multiple times after the trip. With all the stress of planning the actual wedding day, it was such a relief to have an experienced travel agent find and present great honeymoon packages for us. Journeys of Excellence does seem to specialize in higher end travel, but Mike will work with your budget. We wanted our honeymoon to be special, so we splurged a little bit on our Mexican resort, and it was worth every penny!
  • V
    Valerie Sent on 09/19/2012
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Mike was wonderful. We were so happy with what he did for us. We were a little intimated about being in Mexico but when I called Mike to talk to him he told us how he was there and reassured us on how safe we would be. Also because he was there and he had three other couple's coming he was able to give us a upgraded room. We where so happy it was the best honeymoon, it was more then we ever could have dreamed.
  • S
    Stevie Sent on 05/24/2010
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Bliss was wonderful. We were working on a tight time line and they were able to quickly identify what were were looking for in a honeymoon and book it for us. They provided us a couple of choices for a honeymoon destination, all of which seemed wonderful. They took care of everything from air travel, transportation to and from the resort, and making sure we had the perfect room. They were flexible with us and even changed one of our flight times (we wanted to sleep in a little bit after our wedding). If you don't want to have to worry about planning your honeymoon and are interested in having a great time I would recommend working with Bliss to get it planned.
  • U
    User2416774 Sent on 11/09/2015
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Planning a wedding all through emails is very taxing but a destination wedding can be a beautiful experience. Keep ALL emails and keep contact with your guests! Having a wedding travel coordinator is a good cushion between you and the resort because if you have any issues they will look out for you as Journeys did for our wedding.
illustration stars

Are you interested?