Journeys Reviews
Reviews
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Campbell Sent on 12/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Service!
We just wanted to take a moment to thank Krissy and Kim for all their help, guidance, and support throughout the entire process of planning our honeymoon. From start to finish, we truly felt taken care of — we couldn’t have done it without them! They made everything so easy, seamless, and stress-free, and we’re so grateful.
We absolutely loved the resort, Sandals Curacao. Everything was clean, beautiful, and so well-maintained. The staff were phenomenal — incredibly attentive, friendly, and always willing to go above and beyond to make sure we had everything we needed.
And the food… wow! We didn’t have a single bad meal. Our favorite dinners were at Butch’s and Aolos, and we loved grabbing breakfast at Aolos as well. The food trucks and the Strand were perfect for lunch — everything was delicious!
We did two excursions during our stay. The first was the snorkeling and shipwreck adventure. It was a lot of fun, but we ran into a bit of an issue — the boat and crew weren’t actually affiliated with Sandals, even though we booked through the resort. Unfortunately, when we went to move to the final snorkeling spot to see the shipwreck, a Sandals boat swooped in and took the spot, so we didn’t get to see it. The crew apologized and mentioned this happens often, which was disappointing, but we still made the best of it.
Our second excursion, the sunset catamaran cruise, was absolutely fantastic! Even though the hurricane clouds kept us from seeing a true sunset, it was still an amazing experience — so much fun to be out on the water. We’d highly recommend it to anyone!
Travel and transfers were also smooth and well-organized. The staff took care of our bags promptly and made sure we knew exactly where to go at each step.
Overall, we had an incredible time and would absolutely go back again — or try another Sandals resort in the future!
Warmly,
Corban & Campbell Wiles -
Quality of service
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Melissa Sent on 12/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Secrets Moxché Wedding
I worked with Kirstin Mills and Journeys Inc to help with my wedding at Secrets Moxché and they were incredible! I reached out to Journeys when I was in the early stages of planning and Kirstin helped me narrow down a few resorts that fit what I was looking for! We decided on Secrets Moxché for our guests and we decided to stay on the Impression side. Having them handle the room blocks, pick ups, travel info, and help us with the wedding package was a huge help and couldn't be more grateful for having Kirstin to help throughout the process! When we checked into Impressions, we had such an amazing ocean view room, it was incredible! Kirstin also helped with communication with the wedding team and was always so quick to respond to questions or if I needed anything! Couldn't have done it without them! -
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Naomi Sent on 07/10/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination Wedding
Journeys Inc was a great company to work with to help us with travel arrangements for our wedding. They provided us with multiple resort options that fit our desire for our wedding and facilitated the communication with the wedding team. They were very useful helping our guests get rooms booked with the room block, travel tips/tricks, and transportation to/from the airport. They even provided my husband and I with a limo service to the resort and champagne upon arrival.-
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+2 photos
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Christina Sent on 01/18/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress free, easy to communicate, and made our dream wedding come true!
This review is a way overdue! Journeys was part of our wedding planning for over a year. The team was absolutely wonderful to work with and always responsive. They assisted us with finding a great location for our destination wedding. They communicated directly with the hotel to get us the best deal for our room block. When it came to booking travel, they provided links to all our guest, which made it super easy. Our guest had lots of questions and some even made last minute adjustments, but Journeys handled everything with grace and got it done. My husband and I had a wonderful wedding. From arriving to the airport all the way to leaving back home, everything was taken care of. We will always be grateful for Journeys. Thank you again! I tried to add photos but it would not let me add them. The resort was beyond my expectations. We plan to go back for our anniversaries to come! -
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Emma Sent on 10/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience with my destination wedding
I had a destination wedding (1/20/24) at Secrets Akumal, in the Rivera Maya and then our honeymoon at Xcaret Arte right after. Kirstin Mills was my travel agent with Journeys Inc. and she was AMAZING. She made the group resort booking and travel so easy for me and all of my family and friends! I had 39 guests attend our destination wedding and heard nothing but excellent comments on how Journeys Inc. and Kirstin specifically, handled all of the booking process and any questions that they had along the way. I personally have never set up a group trip and was originally very stressed, but as soon as I began communication with Journeys Inc, I immediately felt at ease. There were a couple of resorts I already had in mind, but my first consultation with Journeys was with Kim Goldstein and she had a couple other resort recommendations including Secrets Akumal, which I ultimately ended up going with, and it was PERFECT for the vibe I was going for. Me and my now husband are already talking about how we need a repeat of this week and to go back for our anniversary :D. -
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Ashley Sent on 10/22/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision we made!
Working with Journeys was the best decision we made for our wedding!! They took care of every detail when it came to travel for our guests and it was such a relief not having to worry about anything. They even helped us choose our venue and we were beyond thrilled with how everything turned out and with the hotel we chose. I will definitely be contacting them again for our next big vacation!!-
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+4 photos
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Jade Sent on 06/15/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Journeys is a must!!!
I 100% recommend Journeys in planning a destination wedding. They truly care about the process and made everything to smooth. I am so grateful for their help. Our wedding was incredible!-
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+3 photos
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Breanne Sent on 06/04/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning a Sandals Honeymoon with Journeys
We got the pleasure of working with Krissy Carroll. She was so helpful, informational, kind, and professional. We planned a re-tie the knot ceremony and honeymooned as we were just married a month prior. Our destination was Jamaica and it was such a good choice! Krissy made everything so easy and hands off for us! We let her know what we wanted and she executed everything perfectly! She listened to all of the details that we wanted and she also advocated for us. She gave us lots of great information for travel outside of our country. She gave us an itinerary of things to complete before leaving the country and since we did, I feel like we were the most prepared couple to board our plane. To go to Jamaica, certain government-issued paperwork needs to be filled out prior to entering the country. Since we completed Krissy's itinerary, we were set and already had everything completed. People were asking us how we knew to do these things and all we could tell them was that we had an awesome travel agent who prepared us well. I would definitely use Journeys Inc. again and I would most definitely recommend the services to friends and family. 10/10 recommend. -
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Andrew Sent on 05/02/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Honeymoon Experience
We used Krissy with Journeys to book our honeymoon and it was fabulous. We had a phone call to talk about what we were wanting for our honeymoon and then we were given multiple options to choose from. This was so nice and made it way easier to decide where to go for our honeymoon. Krissy organized everything for us including airport transfers and provided lots of helpful travel information. We loved booking our honeymoon with Journeys because we didn’t have to think about anything because Krissy organized everything for us. We loved this during our wedding planning season. We ended up going to Secrets Cap Cana and we absolutely loved it! -
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Jessica Sent on 04/29/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination wedding and anniversary/babymoon trips
Madeleine La Paro at Journeys Inc. has helped me now with my destination wedding in 2023 and my anniversary/babymoon trip in 2024. Madeleine has been so helpful with both in ensuring an organized and seamless travel experience for both me and my guests. I will definitely contact Journeys in the future to assist in planning trips outside of the country - and for me being a type A control freak, that says a lot! -
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Diana Sent on 02/04/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience for destination wedding ever!
I recently had my wedding planned thru Journeys inc this past January, let me tell you how thorough and precise planning this company was! I was skeptical because I’m more of a in person type planning than thru via email/google meeting. When booking thru Journeys, they will set you up with a coordinator to handle the guests information/flights which was such a breeze! Once that is all set , they will arrange you with a wedding specialist via google meet to hear how you want your wedding to plan out - she provided so much information and detailed how you want your day to look like! Then we were assigned with a wedding coordinator at the Hard Rock Cancun resort. They offered a discounted price for a trip to visit the trip but considering I just had a baby during that time I was unable to. The planning was very detailed and I was so pleased how it turned out! From the meet and greet cocktail hour, ceremony, flowers, photography, flowers and reception it was beyond amazing. Although I have to say, once you picked out floral arrangements/decor make sure it’s something you’re set on only because 1. I am indecisive and 2. the availability of decor depends on the day- I tried to change plans last minute, it did not work in my favor but honestly everything came out so great! I am also a minimalist so the wedding coordinator made it such a breeze to plan all this out. Highly recommend if anyone is interested. Thank you so much Journeys that made this all happen! If I get married again I will be in contact! ( let’s hope that doesn’t happen! ) -
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Megan Sent on 01/10/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent customer service
I highly recommend Krissy Carroll from Journeys Inc. if you are looking for a travel coordinator to book you the perfect honeymoon/vacation! She went above and beyond and even responded to all of my requests when she herself was on a trip. Excellent customer service.... you won't be disappointed if you decide to book with Journeys, Inc. -
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Edson Sent on 06/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Edson and Roxana Cancun wedding
Working with Journeys was such an amazing experience! They were there to answer questions every step of the way making it such an easy experience. It took the pressure off of us for our destination wedding and were there to answer any questions our guests had. For anyone doing a destination wedding or even planning a vacation we would recommend journeys 10 out of 10 times. We just want to give Journeys a big thank you our wedding experience was perfect. -
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Carleigh Sent on 04/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 stars! Highly recommend
Krissy & Kim were absolutely amazing, communication was clear & the help was so worth it! They took so much stress off me, the bride, and had great communication with our guests and all the planning that was involved with our destination wedding. They even surprised us with a nice bottle of champagne on arrival! -
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Davonte Sent on 03/02/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
Working with Journeys was the absolute best choice we could’ve made in regards to planning our travel! They were so professional, informational, and easy to work with. They provided options for our destination wedding based on a survey, and we can’t thank them enough. Months later, upon arrival to our resort they still had surprises for us including a limousine for our private transportation! Thank you Kim & Madeleine for all that you did! We will be using them from here on out! -
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Sarita Sent on 02/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination Wedding
If you haven’t booked Journeys as your travel agency for wedding travel what are you waiting for! Madeline made the process so easy for everyone and they took care of everyone’s transportation as well. I didn’t have to worry about a single thing. They did such an amazing job that we are now planning our honeymoon with them ! They have forever clients in us. Thanks Journeys! -
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German Sent on 09/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Smooth and very helpful.
We began our search for a destination wedding agent and found Journeys and Kim through a YouTube vlog. We couldn’t have been more happy with the location and whole process. She and her staff helped answer all our guest Questions down to the last day. The pricing was great and they did a great job at explaining all the “comps” venues have to offer. Definitely will be recommending to future couples. -
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Rakeshia Sent on 06/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book your travel with Journeys
I met Kim at the RVA Weddings Bridal Show in January but I wasn't really sure if we needed a travel agent. A few weeks later, my now-husband and I decided to book our honeymoon in St. Lucia with Journeys in May. It was great because we didn't have to do anything. Kim and her team coordinated everything for us and it was something off of our plate since we were planning our wedding. They provided us all of the required documentation we needed for our flight, airport transfer, protocols at the resort, etc. All we had to do was show up. I feel like Kim and her team really rolled out the red carpet for us. Once we arrived in our room, there was a thank you note from Kim! It was a nice touch to our stay and we look forward to booking future travel with the Journeys team. Thank you, Kim! -
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Patricia Sent on 05/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great trip!
Kristi Ekman from Journey’s Inc was a tremendous help for booking our trip to Sanctuary Cap Cana for our 30th anniversary. We had never been to an all inclusive resort. She asked us questions about what we were looking for and then gave us several different choices that matched our needs. I liked that we had someone to help us with all our questions, and the fact that she keeps up with all of the changes that occur. I would highly recommend her!-
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+13 photos
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Lexie Sent on 12/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST vacation planning company
When deciding where to go for our honeymoon, I quickly realized that connecting with a vacation planner would be beneficial! After talking to several different planners, the services Journeys offered by far succeeded all others! From deciding where to go to scheduling all transportation to and from the airport, Kim was absolutely fantastic! Living in the times we currently do, I thought traveling out of the country would be nothing but a headache but Kim truly made it effortless! I'm looking forward to using Journeys for all of our future adventures! -
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Daniel Sent on 12/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Journeys Inc destination wedding
Kim and the entire journey's Inc team did an amazing job assisting my wife and I to plan a dream destination wedding. The team was extremely responsive and had fantastic suggestions due to their years of seasoned expertise. Additionally, the team helped me plan the entire honeymoon and kept our destination a secret from my wife for nearly a year as our wedding approached.There were so many pleasant surprises including getting picked up in a limo and the constant reminders before taking off for our trip. Our guest were all thoroughly taken care of including the last minute booker's! Spreading out the cost of travel/booking in payments absolutely lessoned the financial responsibility and made a traditionally very expensive occasion much more feasible. I highly recommend using Journey's for travel and absolutely recommend it for destination weddings! If you don't, we will! Excited to use her for family vacations for years to come!-
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+4 photos
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Bianca Sent on 12/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
Wow. What a great experience it’s been with Journeys! From the beginning Kim, Krissy, and Jackie have been nothing short of helpful. They made the process so much smoother and the stress of setting up reservations were definitely lightened due to them. Even up until the day guests were arriving to the resort they were accommodating last minute changes. The final touches and upgrades to the transportation and room they provided were so thoughtful. I’ll definitely recommend and use them again for any vacations. Thanks again ladies for your awesome service! -
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94Dd0F456877Fb8C122A1Ec94Ca62A2B0A1F34A5 Sent on 11/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service
Kim and her team made sure my Honeymoon was great. Even when changes happened during travel she didn't hesitate to respond toy emails. -
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Jeanette Sent on 11/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I appreciate the experience
I enjoyed my vacation. I appreciate everything being taking care of . Trip was flawless. Have a travel agent made this easy-
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+3 photos
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Brittany Sent on 08/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Took the stress out of wedding planning!
Kim with Journeys assisted us with planning our destination wedding and she was fabulous! Kim reached out to us very quickly after receiving our call to discuss further details. She was so professional, responsive, personable, knowledgeable, and passionate about traveling. More importantly, Kim and Krissy took the headache and stress out of planning a dream wedding. If you’re like us and have no idea where to even start, give Kim at Journeys a call. I’m sure you will not regret it. Thank you to all involved in our planning! -
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Anita Sent on 07/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks for a great vacation Journeys, Inc.
Kim Goldstein and Journeys, Inc. did an awesome job planning our vacation to San Juan Puerto Rico. It was an easy process letting Kim and her team handle the air travel, resort and transportation needs. I am excited to work with Journeys, Inc. again for all of our travel plans.-
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+3 photos
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Sanford Sent on 07/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service, highly attentive and responsive
Absolutely 100% satisfied with the service we received and we had the time of our lives in Mexico. Highly recommend for anyone looking to take the burden off of planning a wedding because they are extremely thorough at what they do. 5 STARS!!!-
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+5 photos
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Alicia Sent on 07/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Recommend
Kim was amazing to work with! We had never traveled out of the country before and she made it so easy! There were absolutely no hiccups when we got there! I absolutely will be using her again for our next adventure and recommend her to anyone looking to get away! -
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Shelbie Sent on 05/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Kim and Krissy with Journeys Inc. are the definition of number 1 travel agents! From the start of planning which resort we wanted for our wedding to emailing all of our guest the details to booking everyone's room, the process was seamless! They are the reason our destination wedding in Negril, Jamaica was a success with 64 guest. We will for sure be using them in the future for our travels! Cannot thank these ladies enough! -
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Christina Sent on 05/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision ever
Like many millennials, I have never worked with a travel agent before and book my own vacations online. I found Kim at Journeys through a google search and cannot tell you how glad I did. I've booked a total of three vacations through her already, all going to places I've never thought of. She's incredibly detail oriented with our oddly specific preferences. Customer for life. -
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Kristian Sent on 05/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Smooth Process!
We had an amazing time on our Honeymoon! It is all thanks to Kim Goldstein with Journeys Inc. She made the entire process extremely smooth and helped alleviate any stress we had. We already booked our next vacation with her and cannot wait to the next beautiful adventure. -
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Richardean Sent on 01/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extremely satisfied.
I was very pleased with the accommodations and service. Looking forward to another visit. -
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Tony Sent on 12/02/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Last Minute Decision
Due to COVID we were a late decision if we were attending a wedding in Mexico or not. When we finally decided to go, Kristi was amazing, and she worked lightning fast with every last detail organized. From arrival to departure the arrangements were outstanding and we (my family) were treated like VIPs. Many thanks and please have 100% confidence in working with Kristi and Journeys Inc.!!! -
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Amanda Sent on 10/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service from Kim Goldstein With Journeys Inc.
We loved working with Kim Goldstein and Journeys Inc. as our booking agency. We had the privilege to work directly with Kim in selecting our honeymoon. Kim has been to every sandals location and is very knowledgeable which helped make it less stressful for us when planning our honeymoon. Any time we had questions Kim was available and eased our minds of any concerns. Even during a pandemic!
When sandals Ochi decided not to open their resort in time for our honeymoon, Kim and her amazing assistant helped us transfer to Sandals Montego Bay. Not only was it an easy transition but it was all completed in less than 10 minutes. Wow!!! We loved working with other Kim and Journeys that we recommended her to my sister for her honeymoon planning. We are also planning to continue using Journeys Inc, and Kim as our travel agent forever! We were 100% satisfied with our trip thanks to Kim Goldstein and all of her hard work. Thank you Kim for all that you do and for being very dedicated to helping your clients. We look forward to continue working with you.
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Heather Sent on 10/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Trustworthy, helpful, and amazing!
Journeys Inc and our travel agent, Kristi Ekman, were so wonderful to work with while planning our honeymoon. Kristi really took the time and effort to consider every detail possible that would make our honeymoon the best we could imagine! When COVID hit & we had to reschedule/re-plan our honeymoon, not once, but twice, Kristi was unbelievably helpful, caring, understanding, and patient while we worked through all the chaos. She worked so diligently to make sure we still got to have the honeymoon of our dreams, and boy did she deliver! We had an unforgettable trip and couldn't have done it without the help of Kristi and the Journeys Inc team!! -
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Katie Sent on 09/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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I would have been lost without Kim!
We booked our honeymoon with Kim Goldstein and she was such a big help with deciding where to go and then deciding which resort! My husband and I had never been to the Caribbean and her knowledge and advice was so relieving. We originally planned our honeymoon for the week after our 3/21/20 wedding but we had to postpone to 8/22 and Kim handled all of the postponing of our trip in August as well! We decided on Mexico and stayed at Unico 2087 and I honestly can’t say there was anything we disliked! We’re planning on going back in the future and plan to work with Kim on all future trips! -
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Tonya Sent on 02/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Top Notch Planning
Kim planned our honeymoon and made sure we had a great experience. She took care of everything from room reservations, flights, airport transfers, spa reservations, excursions, dinner reservations, and more. She is always available to help, even last minute with tipping guidelines. She has since planned two more Sandals trips for us and the service continues to exceed, even taking care of a surprise last minute upgrade just days before our trip. We will continue to use her for all our travels! -
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Christi Sent on 12/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Seamless experience for booking honeymoon
Kim was amazing!!! She made everything so easy for us to book our honeymoon. She asked what top things we were looking for and guided us to the best resort for Sandals since she is really knowledgeable in that space. Couldn't have picked a better destination or travel agency to work with!! Grenada was simply perfect, and all of Kim's suggestions were just as great. Highly recommend! -
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Sarah Sent on 11/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Kim and her team made our dream honeymoon a REALITY!
Kim Goldstein and her team at Journey’s Inc. were so helpful in helping us plan our honeymoon to Punta Cana! Every detail was taken care of through Kim and she made the entire process easy, with minimal effort from us. The destination was Excellence El Carmen and was everything we had hoped for, were promised and MORE. I can’t thank Kim enough for making our first experience to an all-inclusive resort a trip we will never forget. We will definitely use her for anniversary trips! -
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S M Sent on 11/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Stress-Free, Knowledgeable and Hassle-Free Travel!!!
Kim has been my travel agent for FOUR years, 3 past trips and 2 upcoming. I have never traveled out of the Country prior to meeting her and she makes travel so simple and stress free - I feel bad because she makes it so stress free for us, I think I stress her out sometimes - However, she is patient, kind and really wants to make sure that we have a great time no matter where we go. Her ability to get us what we want, find the best deals, discounts, work with military families, and help us in tough situations has been the best - BAR-NONE. Thank you, Kim for all you do for our family. She is amazing at what she does and really is the best in the area! -
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User4767265 Sent on 10/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Unforgettable Honeymoon
Journeys, Inc. was phenomenal from start to finish! My honeymoon was incredible thanks to them and Kim Goldstein! They organized our trip and flights with ease and every step went smoothly from flights, to check-in, to check-out, & our return home! El Dorado Casitas had out of this world service and amenities! We were treated like royalty the entire time and our personal concierge Sergio made sure we got the most out of our entire trip by creating a daily schedule from meals to activities! The resort was very secure and safe and all of the staff was extremely friendly and helpful! The food was amazing and the entertainment even better! Our room was beautiful and clean and stocked with many gifts and a welcome note from Kim Goldstein! My husband and I enjoyed the entire trip especially the Mexican Fiesta, Fuentes Culinary Theatre, and the ATVs & Speedboats with Maroma Adventures. We also enjoyed 80 min sky massages from Irene and Paulina who were incredible and a Bali Bed with a personal butler named Jorge who was phenomenal as well! I would highly recommend Kim Goldstein and Journeys, inc. for any of your travel needs! We look forward to not only returning to El Dorado Casitas, but traveling again with Journeys, inc. and exploring what else Karisma has to offer!! -
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Matthew Sent on 09/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Kim is amazing!!!!
Kim was absolutely fantastic thru every step of the way planning where to go for our honeymoon!!! In the end we decided on a resort she herself had been to and after 2 days here I can say it's a DREAM!! Her fast response to all of my anxious questions made the process so easy, and we are thoroughly enjoying our week in Mexico at this moment!! Don't hesitate!!! -
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B Moseley Sent on 08/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Great experience, very professional and on top of everything would recommend them to anyone
To have Shannon McAfee plan my vacation was the best decision I made. Everything was well planned I had no hiccups while traveling. The resort was beautiful and I would recommend using her to anyone.-
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Julie Sent on 08/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Costa Rica, Tabacon Resort
Amazing experience in Costa Rica at Tobacon Resort. Everything went smoothly with all of our bookings, reservations and transportation and the communication with Kim Goldstein and Journeys Inc was fantastic. I trust Kim with recommendations on resorts and adventures while away and we were extremely pleased with everything we did. The resort was located in a convenient location, it was safe, clean and beautiful, the hot springs were incredible and the overall staff was very friendly and engaging. I would definitely go back. The only compliant I have is that I wasn't there longer. -
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Sean Sent on 07/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Honeymoon of a LIFETIME!
I absolutely recommend Kim Goldstein for any help planning a trip, vacation, or your honeymoon! We recently returned from Secrets Maroma in Mexico and our experience was absolutely unparalleled. Kim was able to find us the perfect fit for our honeymoon—somehow managing to check every single one of our boxes.
On our very first phone call with her, she was receptive and eager to learn exactly what we were hoping for out of our honeymoon. She very quickly sent us a list of various resorts and options to look over. Even when we were stumped on which to choose, she was always available to chat over the phone and help guide us through the ins-and-outs of each resort.
In addition to finding the perfect location for our honeymoon, Kim was fantastic in helping to set-up and organize our air transportation, ground transportation from the airport to the hotel, and made sure we were in the best hands once we reached our honeymoon. As sad as it was to leave Mexico, Kim’s organization and diligence made our experience checking-out and heading to the airport as smooth and relaxing as possible.
10/10, if you are looking to plan your next trip—give Kim Goldstein a call!
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R Mark Sent on 06/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Loved working with Journey's in Richmond Virginia
We hired Journey's to plan a "bucket list" vacation for my husband and I to Paris. They were great! We had originally asked that they find us lodging in Normandy so we could attend the D-Day celebration to support our teenage son who's school had been asked to participate. Our request was made late in the game and they worked super hard to find us a place and were successful. However, once we started looking more closely at D-Day ceremony logistics, we punted and asked that they find us lodging for the entire week in Paris instead of a Normandy/Paris combination. They were quick to adjust and found us a great hoteI, Hotel Waldorf Madeline. It was in the heart of town and the staff were so helpful. We felt like we were coming "home" each night when we returned from our Paris outings. Their ability to listen to our needs, adjust quickly when necessary and make other helpful suggestions was my thinking behind the high ratings. You can trust them to take care of you! -
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Lauren Sent on 06/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Kim is amazing!
Kim helped us plan our our recent honeymoon and the experience was beyond amazing. She was very quick to respond to all emails, and did a great job at finding something within our budget and that met all of the specifications we had. We would HIGHLY recommend her/Journeys for any travel planning! -
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Chrystal Sent on 05/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Kim Goldstein at Journeys Inc
Our booking agent, Kim Goldstein at Journeys Inc, made our trip to Dominican Republic absolutely worry free. She took care of all the minor and major details from arranging car service to and from the airport to the resort, to dinner reservations and airline tickets. The hardest part of working with Kim was deciding which destination to choose of the many options she presented. After we made our decision, Kim took care of everything! All we had to do was show up at the airport. Thank you, Kim, for everything. -
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Leslie Sent on 05/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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5 Star Experience
Kim and Journey's Travel have helped our family plan many trips to Disney and all inclusive resorts in Mexico and Jamaica. She is easy to work with, responsive to questions via email or phone, knowledgable of all resorts and willing to share pros and cons with you. She will work with your budget, and travel dates to plan memorable vacations every time.. I highly recommend Kim Goldstein and Journey's Travel to help you plan your next vacation. -
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Sara Sent on 04/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Have recommended Journeys to several friends and will continue to do so!
We have used journeys for couples vacations and for family vacations and we have never been disappointed. Traveling is so much easier when you have a professional help you make all the arrangements. And I think a lot of people don't realize their services are free! -
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Sarah Sent on 03/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Can't wait to use Journeys again!
It was a pleasure working with Kim and Journeys. We wanted to find an all-inclusive resort that was perfect for our Honeymoon. Kim helped us select a resort and facilitated the process every step of the way. From checking in with us as we traveled, to ensuring we booked the best excursions, she made sure that our trip was truly unforgettable. She and her team are very professional and great to work with. We look forward to using her again when we plan our next trip! -
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John Sent on 01/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Honeymoon to Hawaii
Kim put together THE best trip of my entire life! With wedding planning and work, the honeymoon admittedly was neglected. Having never used a travel agent before I had little expectations. Kim was patient and flexible in our planning. We changed plans several times and she was very fast to provide us new options and pricing that fit our budget. She put together a package that was extremely easy to understand and super convenient. Not only was the pre trip communication great, but she even checked in via email while on our trip. If you want to skip the stress of planning your trip, I highly recommend Journey’s.-
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Thomas Sent on 01/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Easy to work with and great communication!
We planned our honeymoon with Kim Goldstein, her and her assistant did an amazing job making sure we were all set and ready to go. We didn't do anything besides show up! She is an amazing person and VERY thorough. We will book with her again, no doubt! -
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Tyler Sent on 01/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Incredible Travel Company
I have absolutely nothing bad to say about Journeys Inc and Kim Goldstein as our travel agent. She did such an amazing job helping us find the resort we ultimately decided on. She made travel an absolute breeze. The checklists they supply to you makes everything super easy. They remind you multiple times what you will need. Kim's suggestions on what to pack were spot on. We had the absolute time of our life in Grenada and I seriously doubt we could have planned this honeymoon without Kim Goldstein! Thank You!!
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Allyson Sent on 12/07/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Honeymoon Heaven
When we started thinking of where we wanted to go for our honeymoon, we had no idea what we were getting in to! I have never utilized a travel agent & from now on, I will ALWAYS reach out to Journeys Inc. Kim and her team worked diligently to ensure my wants/needs for a honeymoon destination were met while staying under budget. Even if you aren't sure exactly where you want to go or for how long, this incredible team takes your rough idea (or gives you their favorite suggestions) to craft your dream vacation. I gave Kim the idea we wanted to go somewhere warm over Thanksgiving and from there we combed through a few different ideas before settling on a Sandals resort in the Bahamas. It exceeded every expectation and I am relieved to know we planned this honeymoon with a travel agency - we would not have known how to do this on our own! They handle your reservations, flights, and most add-ons like spa services or excursions off the resort. It was refreshing to have someone so knowledgeable in the resorts (and who has been to many of the resorts she represents) to give you honest suggestions and opinions in planning a care-free honeymoon. Journeys did an excellent job keeping us in the know with any flight adjustments (and you know that's a headache in itself to track). -
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Lauren Sent on 11/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Honeymoon Savior
Kim, our travel agent made booking easy... that being said, I travel for work often so booking travel isn’t complicated for me. The game changing moment for me was when we arrived on our honeymoon and the resort put us in an unfavorable room. I reached out to Kim by email and thanks to her incredible connections we were moved to the honeymoon suit of our dreams the next morning. Having someone on your side within these resorts is important! Thanks Kim for coming to our rescue. :) -
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Adam Sent on 10/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Amazing and very knowledgeable
We worked with Kim who was amazing! My wife and I had never been to sandals before and were not quite sure what location we wanted to go to and we talked with Kim and told her what we were looking for and she provided wonderful insight. With Kim's help we booked with sandals ochi and it was everything we were hoping for and imagining. Kim also made it incredibly easy to book our tours and experiences on and off the resort. -
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Kimberly Sent on 10/18/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Definately recommend using!
Kim Goldstein with Journeys Inc. was our travel agent for our honeymoon. We met her at a wedding expo and were invited to smaller Sandals event where she gave us a lot of information on all of the different Sandals resorts we could visit. She was very helpful, informative, and quick to respond to emails. She did all of our booking for us- hotel, airplane, the service to be expedited through customs, our excursion, and our spa service. It was really nice having her do all of that for us because with planning our wedding it took the weight of it all off of shoulders for this one thing. She is also very helpful in making sure we were informed on how to get the extra butler service and honeymoon package and tip for traveling. And best of all- it's absolutely free to use her!!! I highly recommend working with Kim and we plan on using her the next time we plan on traveling. -
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Jacqueline Sent on 10/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Kim and her team at Journeys were amazing to work with. Kim helped my husband and I plan our destination wedding and we couldn't have been happier. I initially began my search with another company and they dropped the ball and I didn't feel supported, but just by casual conversation with an old colleague, she put in in touch with Kim and we didn't look back. Kim was very responsive and accommodating to our needs. She walked us through the whole process of choosing our resort to helping our guests with booking their accommodation to even stepping in on multiple occasions when we had challenges with planning our wedding. She saved the day on multiple occasions! Unfortunately, a hurricane threatened our travel out of NC and she was able to accommodate a few of our guests who had to fly into Mexico early. When we arrived in Mexico, we were greeted by the Lomas Transporation Company and we all received welcome bags from Journeys which was very nice and thoughtful! Unico, the resort that she recommended was absolutely out of this world fabulous!! I'm not sure how she'll top this one with our group but we will definitely be planning future trips through Journeys! Thanks again for EVERYTHING!!! -
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Lakeisha Sent on 09/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Planning our honeymoon was my first time using a travel agent, but Kim Goldstein with Journeys Inc. made the process so easy! I told her what we were looking for and she presented us with several amazing options. She was always responsive and knowledgeable about the resorts. She arranged everything including the resort, airfare and ground transportation. I will definitely be using Journeys Inc. again -
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Christina Sent on 07/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Kim Goldstein with Journeys Inc. was such a great choice when it came to planning our honeymoon! I met Kim while at the Richmond Weddings Show and loved how enthusiastic and excited she was for us to plan our honeymoon. We reached out to her 7-8 months before our wedding and we are so happy we did. She did not cost us a thing and I kept thinking to myself, "Where's the catch?!" but to my great delight there never was one! We knew we wanted to book a Sandals Resort and Kim helped us find the one that would be just right for our honeymoon. We selected Sandals South Coast in Jamaica and it was absolutely perfect. She booked our room, our flight, and even arranged our "extras" (a private candlelight dinner on the water and a ziplining/waterfall excursion!) for us. A few days before the wedding, Kim called to check in and make sure we had everything we'd need for a great trip. She was so knowledgeable about the resort and gave helpful tips on what to do when we arrived. I appreciated her reminders because I tend to be a nervous flier and that was only heightened by all the excitement from the wedding. We had a very easy flight to Jamaica and were spoiled rotten by special treats our whole honeymoon. Kim even had a plate of yummies sent up to our room with a nice note :) She made sure to reach out to us after our return home to make sure everything we had safe travels and made sure everything had been to our liking. The trip could not have been any more special and we are already talking about going back! When we do, we will of course be booking through Kim. My own mom is making plans for an anniversary trip for her and my father and she has already asked for Kim's contact information too! Kim and her team are excellent at what they do and brought ease and excitement to our planning process. You will not regret booking through Journeys Inc.!!! -
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Anna Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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We thought Kim did a wonderful job making sure that everything for our honeymoon to Jamaica went as planned. She took the stress of planning a honeymoon away and gave us time to focus on making sure our wedding day ran smoothly! -
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Alex Sent on 06/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Kim put together an amazing Honeymoon for my wife and I. From air fare to accommodations and ground-travel to tips and tricks everything was laid out for us so we could relax after the stress of the wedding! You've planned enough already, leave this to Kim! -
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Taylor Sent on 06/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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We loved working with Kim and the Journey's travel agency. We had the best experience at Sandals Montego Bay and the club level room and additional services were so great! Kim had everything ready for us well in advance and we did not have to worry about anything. We look forward to using Journeys Inc. services in the future! -
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Michael Sent on 04/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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We enjoyed our trip so much! Best vacation yet!!
Kim was very helpful.. I would highly recommend her!! -
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Nicole Sent on 04/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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My husband and I used Kim with Journeys for our honeymoon in 2015 and used her again last month for another trip. She was very helpful in helping us plan a resort to go to very last minute. She took all the worry out of finding the perfect destination, room, and flight for our trip. She even sat up our airport transfer for us so we didn't have to worry. She made our planning and trip very easy and worry-free. We will definitely use Journeys in the future! -
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Elizabeth Sent on 03/16/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Kim Goldstein of Journeys was the reason we had a perfect honeymoon in Maui!! She was flexible, provided many options, and also helped me every step of the way!! We got wonderful deals and had the trip of a lifetime all becuaee of her!! We can’t thank Kim enough, and now as our family of two becomes three I know we will be using her for all our family travels each year!!! -
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Claire Sent on 02/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Kim set us up with an amazing honeymoon! Our room was perfect and private. She helped every step of the way! I was hesitant to use a travel agent because I thought I could research enough, but i'll never go back to not using one!
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Lisa Sent on 01/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim Goldstein made me feel as though I was working with a friend rather than a travel agent. She gave us honest opinions to help us decide on the perfect honeymoon and excursions! She even helped us with a few minor hiccups while we were on our trip! It was great to have Kim working for us while we laid on the beach, not worrying about a thing! We're already planning on using her again! -
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Melissa Sent on 01/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim Goldstein made planning our honeymoon as easy as possible. She was very accommodating and worked hard to make sure we were satisfied with our selection before booking. She made sure we had all our travel documents ready to go. I didn't have to worry about anything! I highly recommend Journeys Inc!! -
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Jessica Sent on 01/17/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having someone handle the planning and flight changes for you is invaluable for your honeymoon. My brain just did not have room for it! I didn't even think about it until Kim called me a few days after the wedding to ask if I had any questions and we had an amazing time at Sandals Ochi!! -
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Shelley Sent on 01/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very good experience. Great travel agent and I will definitely use again and refer. -
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Kelsey Sent on 01/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim was incredible! My husband and I didn’t have to lift a finger to plan our incredible honeymoon at sandals resort in Jamaica! Would use her again and again! -
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Katelinn Sent on 01/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim for Journeys really made planning our honeymoon a breeze! -
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Courtney Sent on 01/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having a travel agent was so important for us! It took the stress away from vacation planning (which although fun, can be stressful)! We were able to focus time and energy on the wedding since we trusted Kim to take care of us, which she certainly did. She answered my questions up until the day of and also did a little research for us while we were there to see if we could extend our vacation! We will definitely book our future vacations with Kim and Journeys, we already have a destination in mind for next year! -
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Clare Sent on 12/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim was absolutely wonderful. I'm a very nervous and inexperienced traveller and she answered any and all questions I had prior to and during my honeymoon. We had a very minor issue on the last day of our trip and Kim took care of it for us immediately. I highly recommend her and Journeys! -
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Jenny Sent on 11/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a fabulous 25th anniversary trip thanks to Kim Goldstein at Journeys, Inc. She recommended the Sandals resort on Grenada. Grenada was not the first Caribbean island that came to my mind when planning our trip, but Kim highly recommended it. What I love about Kim is that she has personally visited these resorts, and therefore, I trust her opinion. I feel she is more reliable than just relying on online reviews. We felt like royalty at La Source - the staff were extremely friendly and accommodating. The food and drinks were delicious and plentiful. The view was breathtaking. I can't remember the last time I had such a relaxing vacation! We will be using Journeys to book our future trips. -
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Kate Sent on 11/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim with Journey’s Inc provided exceptional service throughout the entire process of planning my dream destination wedding! We can’t thank her enough for helping to create the wedding of our dreams! -
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Kate Sent on 11/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim with Journey’s Inc provided exceptional service throughout the entire process of planning my dream destination wedding! We can’t thank her enough for helping to create the wedding of our dreams! -
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Chenell Sent on 10/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Kim was on of the best decision we made!! She was like my maid of honor! Lol she was there every step of the way even when we were in Mexico she checked in on us and all of our guest. She called us when we returned home and still gave he top notch professional service! We are already booking our next trip with Kim and so are some of my friends and family! She is a pure joy to work with and she has stayed in the resorts she sends you 2 so she knows what she is talking about. Planning our wedding was amazing and easy thanks to kim and Stacey! We will only book with this company no matter. They are the true definition of a travel consultant! Plus they have amazing patience! I feel like my review is all over the placr but to wrap it up just know they are the best Richmond, VA has!!! Use them and you be the happiest bride as I am! -
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User3261652 Sent on 10/18/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were referred to Kim Goldstein by friends and she did an excellent job- we chose a Sandals Resort for our honeymoon and Kim knew everything about the resorts, the rooms, the service...through her own personal experience as well as feedback from other clients. Plenty of people probably say it, but our trip was truly perfect! -
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Natalie Sent on 09/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I met Kim at a wedding vendor show. After a brief conversation with her we knew she would be a wonderful help to us in the wedding planning process. Kim is extremely professional and very hardworking. Anything our guests needed she took care of and we didn't have to coordinate any travel at all, Kim took care of it. Kim's hotel recommendations were stellar and from the beginning we knew we could trust her and she over delivered. Kim was such a joy to work with and she and her assistant Stacey provided clear and consistent communication with us throughout the process. She is out to work for you and your soon to be spouse and it certainly shows. If you can, definitely reach out to her as soon as you know the date of your wedding and she can help you with the rest. Journeys Inc. is a must to add to your vendor list. Thank you again Kim for making the travel planning process such a breeze! -
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Bryce Sent on 09/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best travel agent ever! My trip to the Dominican republic was fantastic!!! Can't wait for my 13 day trip to Alaska Next year :) -
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Christian Sent on 08/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim did everything for us. We trusted her expertise and was very satisfied with our resort. I will definitely be using her in the future. She is very knowledgeable about resorts and their services. -
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Kelly Sent on 06/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim Goldstein was an absolute pleasure to work with! I don't think I could have planned this trip without her! She gave me every bit of information I could have possibly needed. I will recommend her to friends and family who want to Travel to Sandals!!!! -
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Sherri Sent on 05/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I met Kim Goldstein at a wedding expo. She helped me plan my weddingmoon. When I first contacted her, I only knew I wanted to get married and what country it would take place. She asked a few questions about me and my husband and was able to suggest the perfect place. Kim was available to me day and night. She always responded in a timely fashion and answered all my questions. As a first time bride not only did I have a lot of questions but I had big dreams of my special day. Thanks to Kim, I had my dream wedding and honeymoon. -
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Kelly Sent on 01/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim Goldstein through Journeys was very helpful! She helped us achieve the honeymoon of our dreams with little to no work on our part! She made suggestions based on our preferences and worked within our budget. We planned our honeymoon to Jamaica during Hurricane Matthew, and she worked tirelessly to find alternative options last minute that we were still happy with. She was always quick to respond and very pleasant! I would highly recommend the team at Journeys! -
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Anthony Sent on 01/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim was great, gave us the perfect advise on what resort would fit us best as well as easy to work and very good communication. We had the best honeymoon and Kim certainly played a important role in making that happen in already stressful time of planning. She handled it all. When she was away her assistant were able to fill in and help which gave us a person at all times if we needed someone.
Thanks again Kim,
Anthony and Katelyn -
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Mike Sent on 10/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim Goldstein was a pleasure to work with. She was very knowledgeable in all of the vacation packages we were looking at and had fantastic input into which location would best suit us. -
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Katelyn Sent on 09/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning my honeymoon was on of the easiest parts of the wedding process ONLY because of how great Kim was! She answered all of my hundreds of questions and made us feel completely comfortable since we had never planned anything like that before. I referred Kim to multiple of my friends who were also getting married and I will always do so in the future! -
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Sheena Sent on 09/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim with Journeys had me at hello. She was able to put together a great honeymoon package and the accommodations were perfect just like she promised they would be. I will definitely use her for future trips!!!! -
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User2480481 Sent on 05/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Journeys provided excellent service and arranging for my family and my husband's family to come to our wedding in Mexico. Kim took all the pressure off me in arranging everything. She required very little of me and the wedding was amazing and everything I could ever ask for. Met us at Panera twice for maybe 30 minutes and everything was all set. Destination Wedding all the way!! -
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Annamaria Sent on 05/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful value, would use her again! -
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Michelle Sent on 01/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim was great to work with - I would recommend her to others! -
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User2485170 Sent on 12/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was completely satisfied with the services provided by Kim Goldstein. She was prompt, efficient, and very attentive to my needs. She made the process of booking my anniversary trip easy! -
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Sarah Sent on 12/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My travel agent Kim Goldstein was excellent! She kept me up to date on everything going on. I received travel documents in a nice travel pouch and luggage tags. -
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User2483252 Sent on 12/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim was recommended to me by a co-worker who had Kim help him plan his wedding in Mexico. She was so so great to work with, extremely knowledgeable and really cared about mine and my husbands style and wants in a honeymoon. Our honeymoon was perfect, all accommodations and travel arrangements went seamlessly. -
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Cory Sent on 12/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim met with us personally and asked what we wanted for our honeymoon. She gave us several key recommendations and suggestions without trying to sell us services that we weren't interested in. We would work with her again in a heartbeat. -
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Cory Sent on 12/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Was awesome. Very fast in response time and had great knowledge of the locations we were interested in. Recommended her too multiple friends of mine
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Kathleen Sent on 09/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Kim Goldstein. Kim was so helpful in planning our honeymoon. We had ideas on certain areas we were interested in traveling to and she provided great information on each location so we could make the best educated decision. Once we decided we wanted to go to St. Lucia, she was able to narrow down our resort options based on our interest in including some adventure, some night life, and some relaxation in our vacation. Further, our outgoing flights were delayed due to the airline and Kim was very responsive and amazing at getting in touch with the resort to extend our stay free of charge and book the next possible flight to St. Lucia. Once we finally made it to the resort, Kim had already organized a few honeymoon perks, such as a nice bottle of champagne in our room and great his-and-hers robes for the week. -
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