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Journeys Reviews

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Reviews

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123 Reviews
99% recommend it
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Awards

123
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • Andrew
    Andrew D. Sent on 05/02/2024
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    Amazing Honeymoon Experience

    We used Krissy with Journeys to book our honeymoon and it was fabulous. We had a phone call to talk about what we were wanting for our honeymoon and then we were given multiple options to choose from. This was so nice and made it way easier to decide where to go for our honeymoon. Krissy organized everything for us including airport transfers and provided lots of helpful travel information. We loved booking our honeymoon with Journeys because we didn’t have to think about anything because Krissy organized everything for us. We loved this during our wedding planning season. We ended up going to Secrets Cap Cana and we absolutely loved it!

    Journeys's reply:

    Thank you so much for your wonderful review. We're over the moon to hear that your honeymoon at Secrets Cap Cana was everything you dreamed it would be! Krissy loved getting to know your travel desires and is thrilled that her personalized selections hit the mark.

    At Journeys Inc., we always aim to lift the planning stress so you can focus on the joy of the journey—especially during such a special time like your wedding season. It sounds like Secrets Cap Cana was a perfect slice of paradise for your celebration of love, and we couldn't be happier for you both. Looking forward to crafting many more fabulous adventures for you!
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    Diana Sent on 02/04/2024
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    Best experience for destination wedding ever!

    I recently had my wedding planned thru Journeys inc this past January, let me tell you how thorough and precise planning this company was! I was skeptical because I’m more of a in person type planning than thru via email/google meeting. When booking thru Journeys, they will set you up with a coordinator to handle the guests information/flights which was such a breeze! Once that is all set , they will arrange you with a wedding specialist via google meet to hear how you want your wedding to plan out - she provided so much information and detailed how you want your day to look like! Then we were assigned with a wedding coordinator at the Hard Rock Cancun resort. They offered a discounted price for a trip to visit the trip but considering I just had a baby during that time I was unable to. The planning was very detailed and I was so pleased how it turned out! From the meet and greet cocktail hour, ceremony, flowers, photography, flowers and reception it was beyond amazing. Although I have to say, once you picked out floral arrangements/decor make sure it’s something you’re set on only because 1. I am indecisive and 2. the availability of decor depends on the day- I tried to change plans last minute, it did not work in my favor but honestly everything came out so great! I am also a minimalist so the wedding coordinator made it such a breeze to plan all this out. Highly recommend if anyone is interested. Thank you so much Journeys that made this all happen! If I get married again I will be in contact! ( let’s hope that doesn’t happen! )

    Journeys's reply:

    Wow, what an incredible celebration! We're overjoyed to read your glowing review about your destination wedding experience at Hard Rock Cancun. It was truly an honor to be part of your special journey. We can't wait to help you with your next journey!!
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    Edson M. Sent on 06/10/2023
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    Edson and Roxana Cancun wedding

    Working with Journeys was such an amazing experience! They were there to answer questions every step of the way making it such an easy experience. It took the pressure off of us for our destination wedding and were there to answer any questions our guests had. For anyone doing a destination wedding or even planning a vacation we would recommend journeys 10 out of 10 times. We just want to give Journeys a big thank you our wedding experience was perfect.

    Journeys's reply:

    We are truly grateful for your wonderful review! Knowing that your destination wedding at Hard Rock Riviera Maya surpassed your expectations fills us with joy. It was a privilege to contribute to the magic of such a special occasion.
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    Jessica S. Sent on 04/29/2024
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    Destination wedding and anniversary/babymoon trips

    Madeleine La Paro at Journeys Inc. has helped me now with my destination wedding in 2023 and my anniversary/babymoon trip in 2024. Madeleine has been so helpful with both in ensuring an organized and seamless travel experience for both me and my guests. I will definitely contact Journeys in the future to assist in planning trips outside of the country - and for me being a type A control freak, that says a lot!

    Journeys's reply:

    Thanks for the amazing review! Madeleine and the team at Journeys Inc. are thrilled you enjoyed your wedding and babymoon trips. We appreciate your trust!! We can't wait to plan more exciting trips for you in the future. Here's to many more seamless and memorable journeys!
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    Carleigh E. Sent on 04/15/2023
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    10/10 stars! Highly recommend

    Krissy & Kim were absolutely amazing, communication was clear & the help was so worth it! They took so much stress off me, the bride, and had great communication with our guests and all the planning that was involved with our destination wedding. They even surprised us with a nice bottle of champagne on arrival!

    Journeys's reply:

    Thank you for your glowing review! We're thrilled to have played a part in making your destination wedding at Dreams Los Cabos a dream come true. It was an absolute joy working with you to create those magical moments.
  • Megan
    Megan C. Sent on 01/10/2024
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    Excellent customer service

    I highly recommend Krissy Carroll from Journeys Inc. if you are looking for a travel coordinator to book you the perfect honeymoon/vacation! She went above and beyond and even responded to all of my requests when she herself was on a trip. Excellent customer service.... you won't be disappointed if you decide to book with Journeys, Inc.

    Journeys's reply:

    We're so happy to hear that your honeymoon at Sandals Dunn's River was everything you dreamed of. It was an absolute pleasure to be a part of such a special chapter in your life. Thank you for booking with Journeys Inc!
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    Davonte G. Sent on 03/02/2023
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    Amazing!!!

    Working with Journeys was the absolute best choice we could’ve made in regards to planning our travel! They were so professional, informational, and easy to work with. They provided options for our destination wedding based on a survey, and we can’t thank them enough. Months later, upon arrival to our resort they still had surprises for us including a limousine for our private transportation! Thank you Kim & Madeleine for all that you did! We will be using them from here on out!
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    German G. Sent on 09/06/2022
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    Smooth and very helpful.

    We began our search for a destination wedding agent and found Journeys and Kim through a YouTube vlog. We couldn’t have been more happy with the location and whole process. She and her staff helped answer all our guest Questions down to the last day. The pricing was great and they did a great job at explaining all the “comps” venues have to offer. Definitely will be recommending to future couples.

    Journeys's reply:

    Thanks so much, German! So glad you loved El Dorado Casitas and working with Journeys!! Congrats on your marriage!
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    Rakeshia Sent on 06/06/2022
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    Book your travel with Journeys

    I met Kim at the RVA Weddings Bridal Show in January but I wasn't really sure if we needed a travel agent. A few weeks later, my now-husband and I decided to book our honeymoon in St. Lucia with Journeys in May. It was great because we didn't have to do anything. Kim and her team coordinated everything for us and it was something off of our plate since we were planning our wedding. They provided us all of the required documentation we needed for our flight, airport transfer, protocols at the resort, etc. All we had to do was show up. I feel like Kim and her team really rolled out the red carpet for us. Once we arrived in our room, there was a thank you note from Kim! It was a nice touch to our stay and we look forward to booking future travel with the Journeys team. Thank you, Kim!
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    Patricia S. Sent on 05/11/2022
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    Great trip!

    Kristi Ekman from Journey’s Inc was a tremendous help for booking our trip to Sanctuary Cap Cana for our 30th anniversary. We had never been to an all inclusive resort. She asked us questions about what we were looking for and then gave us several different choices that matched our needs. I liked that we had someone to help us with all our questions, and the fact that she keeps up with all of the changes that occur. I would highly recommend her!
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    Daniel R. Sent on 12/24/2021
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    Journeys Inc destination wedding

    Kim and the entire journey's Inc team did an amazing job assisting my wife and I to plan a dream destination wedding. The team was extremely responsive and had fantastic suggestions due to their years of seasoned expertise. Additionally, the team helped me plan the entire honeymoon and kept our destination a secret from my wife for nearly a year as our wedding approached.There were so many pleasant surprises including getting picked up in a limo and the constant reminders before taking off for our trip. Our guest were all thoroughly taken care of including the last minute booker's! Spreading out the cost of travel/booking in payments absolutely lessoned the financial responsibility and made a traditionally very expensive occasion much more feasible. I highly recommend using Journey's for travel and absolutely recommend it for destination weddings! If you don't, we will! Excited to use her for family vacations for years to come!

    Journeys's reply:

    Thank you so much, Daniel! I'm sure your destination wedding at Dreams Playa Mujeres was amazing!! Your friends and family were truly a pleasure to work with and we look forward to helping you in the future. Congratulations on your marriage!
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    Bianca L. Sent on 12/17/2021
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    Great Experience

    Wow. What a great experience it’s been with Journeys! From the beginning Kim, Krissy, and Jackie have been nothing short of helpful. They made the process so much smoother and the stress of setting up reservations were definitely lightened due to them. Even up until the day guests were arriving to the resort they were accommodating last minute changes. The final touches and upgrades to the transportation and room they provided were so thoughtful. I’ll definitely recommend and use them again for any vacations. Thanks again ladies for your awesome service!
  • Jeanette
    Jeanette T. Sent on 11/05/2021
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    I appreciate the experience

    I enjoyed my vacation. I appreciate everything being taking care of . Trip was flawless. Have a travel agent made this easy

    Journeys's reply:

    So happy you enjoyed your vacation and we made it easy on you!! Thank you for booking with Journeys!
  • Shaneka
    94Dd0F456877Fb8C122A1Ec94Ca62A2B0A1F34A5 Sent on 11/13/2021
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    Great service

    Kim and her team made sure my Honeymoon was great. Even when changes happened during travel she didn't hesitate to respond toy emails.
  • Lexie
    Lexie Sent on 12/27/2021
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    The BEST vacation planning company

    When deciding where to go for our honeymoon, I quickly realized that connecting with a vacation planner would be beneficial! After talking to several different planners, the services Journeys offered by far succeeded all others! From deciding where to go to scheduling all transportation to and from the airport, Kim was absolutely fantastic! Living in the times we currently do, I thought traveling out of the country would be nothing but a headache but Kim truly made it effortless! I'm looking forward to using Journeys for all of our future adventures!

    Journeys's reply:

    Glad we were able to make your honeymoon easy and enjoyable for you! Looking forward to assisting you again in the future!
  • Sanford
    Sanford G. Sent on 07/19/2021
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    Excellent service, highly attentive and responsive

    Absolutely 100% satisfied with the service we received and we had the time of our lives in Mexico. Highly recommend for anyone looking to take the burden off of planning a wedding because they are extremely thorough at what they do. 5 STARS!!!

    Journeys's reply:

    Thank you, Sanford! It was such a pleasure planning your destination wedding at El Dorado Royale! Your friends and family were such a joy to work with. Best wishes for a fabulous marriage & I can't wait to assist with your next vacation!!
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    Brittany J. Sent on 08/24/2021
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    Took the stress out of wedding planning!

    Kim with Journeys assisted us with planning our destination wedding and she was fabulous! Kim reached out to us very quickly after receiving our call to discuss further details. She was so professional, responsive, personable, knowledgeable, and passionate about traveling. More importantly, Kim and Krissy took the headache and stress out of planning a dream wedding. If you’re like us and have no idea where to even start, give Kim at Journeys a call. I’m sure you will not regret it. Thank you to all involved in our planning!

    Journeys's reply:

    Thanks, Brittany! We're so happy that you trusted us to assist with your wedding at Sandals Royal Caribbean. We truly appreciate your business and wish you many years of happiness!
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    Shelbie W. Sent on 05/24/2021
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    Fantastic!

    Kim and Krissy with Journeys Inc. are the definition of number 1 travel agents! From the start of planning which resort we wanted for our wedding to emailing all of our guest the details to booking everyone's room, the process was seamless! They are the reason our destination wedding in Negril, Jamaica was a success with 64 guest. We will for sure be using them in the future for our travels! Cannot thank these ladies enough!

    Journeys's reply:

    We had so much fun working with you to plan your amazing destination wedding at Azul Beach Resort Negril!! We will miss not talking with you, but hopefully you will plan another vacation with us soon!!
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    Richardean S. Sent on 01/15/2021
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    Extremely satisfied.

    I was very pleased with the accommodations and service. Looking forward to another visit.

    Journeys's reply:

    So glad you enjoyed your vacation! Thank you for booking with Journeys and we hope to hear from you again soon!
  • Alicia
    Alicia W. Sent on 07/19/2021
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    10/10 Recommend

    Kim was amazing to work with! We had never traveled out of the country before and she made it so easy! There were absolutely no hiccups when we got there! I absolutely will be using her again for our next adventure and recommend her to anyone looking to get away!

    Journeys's reply:

    So happy you had an amazing honeymoon at El Dorado Royale!! We truly appreciate your business at Journeys and hope to assist you with your next vacation wherever that may be. Congrats on your marriage!
  • Amanda
    Amanda R. Sent on 10/21/2020
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    Great service from Kim Goldstein With Journeys Inc.

    We loved working with Kim Goldstein and Journeys Inc. as our booking agency. We had the privilege to work directly with Kim in selecting our honeymoon. Kim has been to every sandals location and is very knowledgeable which helped make it less stressful for us when planning our honeymoon. Any time we had questions Kim was available and eased our minds of any concerns. Even during a pandemic!
    When sandals Ochi decided not to open their resort in time for our honeymoon, Kim and her amazing assistant helped us transfer to Sandals Montego Bay. Not only was it an easy transition but it was all completed in less than 10 minutes. Wow!!! We loved working with other Kim and Journeys that we recommended her to my sister for her honeymoon planning. We are also planning to continue using Journeys Inc, and Kim as our travel agent forever! We were 100% satisfied with our trip thanks to Kim Goldstein and all of her hard work. Thank you Kim for all that you do and for being very dedicated to helping your clients. We look forward to continue working with you.

    Amanda & Carlos

    Journeys's reply:

    So glad that we were able to help you navigate travel in 2020! Thank you for your kind words. I can't tell you how much we appreciate them. We can't wait to help you plan your next vacation!!
  • Katie
    Katie S. Sent on 09/02/2020
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    I would have been lost without Kim!

    We booked our honeymoon with Kim Goldstein and she was such a big help with deciding where to go and then deciding which resort! My husband and I had never been to the Caribbean and her knowledge and advice was so relieving. We originally planned our honeymoon for the week after our 3/21/20 wedding but we had to postpone to 8/22 and Kim handled all of the postponing of our trip in August as well! We decided on Mexico and stayed at Unico 2087 and I honestly can’t say there was anything we disliked! We’re planning on going back in the future and plan to work with Kim on all future trips!

    Journeys's reply:

    So happy you enjoyed your honeymoon to Unico! It's definitely a very popular resort for our clients. I'm glad that we were able to easily get you rescheduled for your new travel dates!! Thank you so much for booking with Journeys!
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    Heather T. Sent on 10/19/2020
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    Trustworthy, helpful, and amazing!

    Journeys Inc and our travel agent, Kristi Ekman, were so wonderful to work with while planning our honeymoon. Kristi really took the time and effort to consider every detail possible that would make our honeymoon the best we could imagine! When COVID hit & we had to reschedule/re-plan our honeymoon, not once, but twice, Kristi was unbelievably helpful, caring, understanding, and patient while we worked through all the chaos. She worked so diligently to make sure we still got to have the honeymoon of our dreams, and boy did she deliver! We had an unforgettable trip and couldn't have done it without the help of Kristi and the Journeys Inc team!!
  • Kristian
    Kristian M. Sent on 05/06/2021
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    Smooth Process!

    We had an amazing time on our Honeymoon! It is all thanks to Kim Goldstein with Journeys Inc. She made the entire process extremely smooth and helped alleviate any stress we had. We already booked our next vacation with her and cannot wait to the next beautiful adventure.

    Journeys's reply:

    So happy that you loved Sandals South Coast for your honeymoon!! Looking forward to assisting you with your next vacation!
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    Tony B. Sent on 12/02/2020
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    Last Minute Decision

    Due to COVID we were a late decision if we were attending a wedding in Mexico or not. When we finally decided to go, Kristi was amazing, and she worked lightning fast with every last detail organized. From arrival to departure the arrangements were outstanding and we (my family) were treated like VIPs. Many thanks and please have 100% confidence in working with Kristi and Journeys Inc.!!!

    Journeys's reply:

    Kristi is amazing!! Thank you for booking with Journeys again! Glad your trip to Mexico was so easy.
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