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Joshua's Worldwide Transportation and Concierge Service Reviews

Joshua's Worldwide Transportation and Concierge Service

Joshua's Worldwide Transportation and Concierge Service

Gales Ferry, CT
4.2 out of 5 rating, 46 reviews
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Reviews

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  • Ali
    Ali Sent on 06/26/2025
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    They handled everything we threw at them!

    I put my mom in charge of coordinating transportation for our guests between the hotel and our venue, and Joshua's did a great job accommodating our ever-changing requests! Their staff was more than happy to answer all the questions we had, and update pick-up and drop-off times more than once before the big day. We ordered a motor coach and had plenty of room for our guests who chose to use it, it was definitely the right size for our needs, and a nice comfortable ride for the half an hour or so between places.
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    Beth Sent on 06/23/2024
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    Great, more reliable alternative to a rideshare

    I contracted with Joshua's Worldwide Limousine Service for shuttle services to offer transportation from my wedding reception to the hotels we reserved blocks at. The communication from the company was outstanding. They were flexible with adjusting the pick up times, the shuttles were clean, and they allowed us to decorate the interior of the shuttles. The drivers were kind and knowledgeable about the area, and most importantly they got everyone back safely. Highly recommend!
  • Carlo
    Carlo Sent on 03/06/2024
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    Courteous service, great driver, easy booking

    We choose Joshua's WW because they are local and seem to have a good reputation.
  • illustration stars

    Are you interested?

  • Lauren
    Lauren Sent on 03/05/2024
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    Wedding transportation

    Wonderful experience with this company! Would highly recommend
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    Anthony Sent on 02/10/2024
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    One less thing to worry about

    The team at Joshua's is made up of experienced professionals. Easy to work with and had it all covered. We had a hiccup on our side, and Joshua's was flexible to help us through it with no issues. Definitely will use them again.
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    Sharon Sent on 01/21/2024
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    Joshua Limo

    Joshua Limo provided all the transportation for my daughter’s wedding last spring and they were excellent. Their customer service was professional knowledgable and every detail was thought out. Samantha and Kim were a pleasure to work with. I have recommended Joshua to many family and friends since.
  • Shaela
    Shaela Sent on 08/12/2023
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    Wedding 6.16.23

    Great company and Kim was super helpful over the phone when we were debating adding on more transportation. We did a school bus for our wedding guests staying at the hotel and we had no complaints!
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    Marissa Sent on 10/17/2022
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    Flexible and professional

    Joshua's limo was great to work with for our wedding day. They were reasonable and flexible and saved us when we were in a pinch! Recommend to anyone and would use again!
  • Michele
    Michele Sent on 10/09/2022
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    Definitely Reccomend!

    Joshua Limousine was amazing to work with from day one. They were so easy to and laid out all the options answering any question I had. We used them for 3 times during the wedding day. One shuttle for the bridesmaids to the venue, one for the groomsmen to the venue and one for the guests. The shuttle driver was always timely and very professional. We also kept needing to switch times slightly as we got more details on our wedding day timeline and Joshua Limousine was very accommodating and never made me feel like I was bugging them (even though we really did switch the times a lot). We definitely recommend using them for your shuttle needs!
  • Mandy
    Mandy Sent on 09/14/2022
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    Very satisfied

    The experience was great from the very first phone call. The company was friendly personal, and efficient, the driver was on time and the ride was very comfortable for everyone.
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    Judith Sent on 08/13/2022
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    Excellent customer service!

    Hired another company to bring 100 plus guests to wedding. Didn't show up due to mix up. Called Joshua Limosine. They were totally booked. Christine worked almost an hour to finally find a bus to shuttle everyone from venue to after party. This was at 5:30 on a Friday!! Lifesaver!!! Should have called them right from the start. Christine was professional and 1000% delivered!!!
  • Sarah
    Sarah Sent on 11/29/2021
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    Very Helpful Staff!

    I worked with Kim throughout the planning process, and she was incredibly helpful and made sure I knew all of the options available to me. I changed my mind last minute (about 2 weeks before our wedding!) and decided to add on an additional bus at the end of the night, and Kim and her team were somehow able to accommodate that. All of our vehicles showed up on time (even early!) on the day of our wedding, and the drivers were kind, helpful, and professional. They even decorated the inside of my vehicle to match our wedding colors. I was very happy with Kim and the rest of the team at Joshua's Limousine!
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    Janna Sent on 11/10/2021
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    Saved the day!

    Joshua’s worldwide saved the day! We needed to book a bus for our wedding extremely last minute. Like days before the wedding. They called us right away and got us booked. It was so fast and easy and our driver was wonderful. We had terrible weather and the driver was on time and got everyone to and from the venue safely. We are so happy we were able to book with them.
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    Katie Sent on 11/10/2021
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    Great and reliable service

    The company was easy to work with and reliable on the day of our wedding
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    Chelsea Sent on 06/15/2021
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    Fast & High Quality Service

    Amazing driver and limo. We had quick and easy service and it was an amazing ride. Highly recommend for weddings!
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    Veronica Sent on 12/14/2019
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    Comfortable and fun ride!

    We booked Joshua's Limousine 2 weeks before our wedding and let me tell you they were awesome to work with. Luckily they were available on our wedding date. Our driver was so so so nice and funny. He fit the part and fit in with our personalities so well. He was highly accommodating, picking up my husband at his parents and bringing him to the church, then picked up myself to bring me to the church, brought us to multiple locations for photos and drove an hour away from our ceremony to our reception venue. All around I couldn't say enough good things about Joshua's Limousine.
  • Alicia
    Alicia Sent on 10/29/2019
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    Great Experience!

    This company was wonderful to work with! Pricing was more than fair and the party bus was so much fun! It was clean and seating was comfortable. Our driver was exceptional too. I would definitely recommend them!
  • Elsie
    Elsie Sent on 06/30/2019
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    Great service

    The Limo arrived on time, was very clean and the driver was very friendly, professional, and courteous.
  • Kaila
    Kaila Sent on 04/24/2019
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    Best Experience!

    Mike my limo driver for our wedding was truly top notch! Not only was he early so we could get some great limo shots he also made sure the coast was clear when we arrived to venue to be sure almost no one saw me getting out! I can’t wait to use their services again!
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    Larry Sent on 04/02/2019
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    chauffeur Saves the Day

    This limousine company came through in the clutch for me and my wife and I have to reach out and tell everyone.

    We scheduled 4 cars to carry our wedding party and a few VIP guests to and from the venue of the wedding to the reception. My uncle has a van that in which he carried 8 out of town guests from the hotel to the venue. Unfortunately, the water pump went out which he discovered as he went to crank it up and get the van warm for our guests.

    One of the chauffeurs noticed what was going on and without hesitating called the home office and had a sprinter bus come to carry the guests left without a ride. The chauffeur was incredible during the entire day and he saved us from what would have been a terrible experience.

    I hope the executives at Joshua's read this and give their chauffeurs a well deserved pat on the back.

    I'll will definitely recommend them to anyone getting married in this neck of the woods.
  • MysticBride1016
    Emily Sent on 01/01/2017
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    My wife and I got married October of 2016 and after this whole thing, we went through the vendors and had left reviews for each. To be completely honest, most were good to great, but some definitely had a few things they just didn't follow through on, or didn't meet our hopes. This brought the drama and stress to the event as they needed constant attention. Definitely not something you need or want to be doing the day of your wedding. Joshua's was COMPLETELY opposite. They followed through on everything they said they would, they always offered to cater to our needs, and they were quiet! By quiet, I mean that they were almost overlooked because they didn't once need any extra explanation, hand holding or corrections. The drivers were amazing, and the management just made sure things were 100%. If you need drivers, hire these guys so they can take this stress off our shoulders and you can concentrate on the other vendors that don't quite rise to the same level!!
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    Sara Sent on 11/02/2016
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    We used Joshua Limousine for transportation to and from our outdoor wedding ceremony at Stonington point and stopped for photos along the way. Our driver was very professional and accommodating, and the limo was stocked with snacks, water and champagne. The ladies at the office who coordinated my reservation were so sweet and provided a personalized experience. Fantastic quality with a great price.
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    Robin Sent on 10/11/2016
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    Joshua's was very easy to work with leading up to the wedding. We used 2 white stretch limos for a very reasonable price. The limos were clean and the drivers were very professional, arriving early to pick us up. We would definitely recommend Joshua's.
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    Krista Sent on 09/01/2016
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    We were in a pickle about 3 weeks before our wedding when another company fell through. I gave Joshua's a call and they were GREAT! ... It was prom season so they had limited options ( my own fault) but Stephanie worked with me and was able to book me exactly what I needed. The day of, the bridal party's limo arrived with a red carpet and umbrellas! Our driver was great and they even had a bride and groom bear for the flower girl and ring bearer to play with! They were EARLY, PROFESSIONAL, PREPARED, and RESPONSIVE. I highly recommend Joshua's Limousine for anyone looking for quality service at a reasonable price.
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    User2477032 Sent on 03/11/2016
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    We decided last minute that we wanted a limo just to bring the guys from the hotel to the venue (the girls were already at the venue) and take a quick ride around after the ceremony to escape for a few minutes. Therefore, we didn't need much time at all. Joshua's was great to work with. They didn't give us a hard time about the short notice and were completely accommodating to our needs. Our driver was so great and friendly. Thank you Joshua's!
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    User2077824 Sent on 03/26/2015
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    The chauffeur was professional. He helped me in and out of the trolley with my big huge dress. He was very patient. Well worth the money!
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    User1143317 Sent on 04/24/2013
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    Joshua limosine saved me. Thanks to Miguel and Gary.
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    Krysta Sent on 07/28/2010
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    A great company to work with, they are a great deal for the quailty of service you recieve
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    User1915295 Sent on 11/10/2014
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    Had some initial problems, but they made things right
  • Jeremy
    Jeremy Sent on 02/13/2024
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    Honest company, fair pricing.

    This was the only company who was not trying to push extra rentals. Kim was very helpful in trying to figure out exactly how many coach busses we needed, along with the exact timings for the party bus to make it the most cost efficient. Other companies seemed rather clueless. The process of booking and communication was great. I will say a few things to look out for. They did forget to stop at our 2nd hotel on round 2 of pickups, leaving some people stranded. Luckily they took an uber in time. Also, after the wedding, the party bus driver wanted to confirm that we still wanted her till midnight at around 10:45pm (which I confirmed that we had paid for). I told them yes, of course, but apparently they tucked themselves away in the parking lot rather than being near the entrance. In doing so, nobody knew about it and everyone ended up walking back to the 2nd hotel.
  • Sue
    Sue L. Sent on 02/07/2024
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    Friendly, Professional, Courteous

    We used Joshua’s Worldwide for our daughter’s wedding this past June. We received top-notch service from booking to pick-ups and drop-offs! Kim worked with me on our timeline and to recommend the best size buses for our needs. The bridal party bus worked out perfectly and got the groom and groomsmen from the hotel to the church before picking the bride and bridesmaids up from the bridal suite at the venue. The drivers were punctual, polite, friendly and took pride in making sure everyone was safe entering and exiting their vehicles. I was impressed with the bridal bus driver in assisting my daughter as she exited by holding her train off the floor of the bus. We had 2 additional busses to transport our guests back and forth from the hotel to the wedding venue. Our guests also commented on how professional and personable their drivers were. The buses themselves were extremely clean and comfortable, which is key when you’re wearing gowns and suits. They treated our family and guests as they would treat their own. It was most appreciated and gave us peace of mind in getting our guests safely to and from the venue. Our experience did not end the evening of the wedding. We had left behind 2 sentimental guest book items and Kim gave me a call to let me know they were holding them at their facility for me. I would definitely recommend Joshua’s Worldwide to friends and family. It truly was a wonderful, stress-free experience.

    Sue G.

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    Amy Sent on 11/12/2014
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    We used Joshua's for our wedding and honestly the company was so nice to work with. After needing to change our pickup locations the week of the wedding due to weather they were more they easy to work with and even offered some suggestions. The man who drove us on the day of couldn't have been nicer!! He went above and beyond what I would have expected.. I would hands down refer to Joshuas!!
  • Laura
    Laura Sent on 11/06/2019
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    Limo/Shuttle service

    We were looking to book a shuttle service for my bridal party as well as about 100 guest from our hotel to the reception venue. The staff at Joshua Limousine services were very prompt to answer and very helpful with any questions we had!
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    User6762311 Sent on 04/29/2015
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    Joshua’s Limousine provided transportation for my family to and from my wedding in April. Amy was our point of contact and she was amazing at getting us information quickly and answering all of our questions. She was even able to get us a discount after getting additional information about our event - we definitely felt like Joshua’s was working to build a relationship with us and were very appreciative of that. The limos were beautiful, arrived on time and the drivers were professional and courteous! One of our drivers even stopped to help a guest who was having car trouble in the parking lot. They went above and beyond to ensure everything went smoothly. Joshua’s was a pleasure to work with.
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    Katrina Sent on 01/09/2012
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    Great service at a great rate. We had to make numerous changes and they were very accommodating. Had to follow up multiple times to make sure we had a copy of the contract but all went as planned on the wedding day
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    Tanya Sent on 10/16/2011
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    Nice limo. The driver could have been dressed better for a wedding. A little late picking us up. Overall good value.
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    User1090325 Sent on 02/13/2013
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    We dealt with three different chauffeurs and I was not happy with the guy who drove me to my ceremony. He stressed me out right before I was suppose to walk down the aisle. They do arrive on time though.
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    User1743627 Sent on 08/01/2014
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    When beginning my search for a limo for my wedding, I contacted Joshua's through email to find out about pricing. It took about 3 weeks to hear back from them. When I finally was able to contact them on the phone things were much smoother and the woman I scheduled with was very nice. On the day of the wedding, the driver arrived early and was very pleasant. The worst problem was the it was SO HOT in the limo. The controls in the back did not work for us and we could only communicate with the driver by knocking on the privacy window when we needed her. She was very polite and tried to help but whatever she tried didn't seem to work. My bridesmaids and I were so hot and sweaty by the time we reached our destination.
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    Michael Sent on 10/02/2013
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    I used Joshua's for our wedding this past month.

    The reservation process was unfortunately a significant hassle, and it's disappointing to read other recent reviews that I may not have been the only one. Though I booked it fairly quickly, it took several phone calls and a threat to cancel before they would email me a copy of the reservation. Come to find out, they had my email address incorrectly spelled AND I finally got them to concede they had received bounce back messages ... but apparently didn't consider that a problem. Not great first impression, but finally got someone at their office to rectify.

    On day of, everything was reasonably fine, though I still feel as though there could have been more trips made for the time reserved. I couldn't find them initially at the hotel for the pickup, but they were parked at a side entrance that I wasn't aware of, and I located them after calling. The driver was very nice, and the shuttle bus provided was also nice and very comfortable as expected.

    While they did apologize and eventually rectify the situation with the reservation, for the length of time and extent to which it took to resolve, it's hard to escape that bad taste in my mouth.
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    Matthew Sent on 09/22/2010
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    No company is 100% bad, although they come close. I will give them credit for arriving on time. Everything else was terrible. At destination, multiple new charges were added to the bill requiring us to wait at the car and sign documents. This is after we were guaranteed flat rate service for the ride we booked. Calling them revealed that this is standard practice. So much for the low rates. Spend a little more and book a better company it will cost you less.
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    Laura Sent on 12/28/2010
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    Disregard the quote, it will cost more. They will surprise you with the charge at your wedding. They figure at that point you have no choice, and they are right. Avoid this company at any cost! Calls afterward are ignored, this is the worst customer service I have every experienced. Never have had problems like this with any limo service I have used in the past. I only tried them because they quoted such low rates. What a mistake!
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    User1213381 Sent on 06/24/2013
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    I am not happy with Joshua's Limousine. My wedding took place in June, during the height of Prom season. First off, Joshua's OKed our wedding day schedule, then figured out that they had double booked us with a prom. Our schedule needed to be adjusted. Our ceremony did not begin until 4:30, but our guests had to be picked up from the hotel by 3pm. While this was not a huge deal, it was still a bit of an inconvenience.

    Now for the worst part. We had guests traveling from all over the country and part of the plan was to provide their transportation to and from the wedding. Also, we had an open bar and wanted to ensure that everybody made it back to the hotel safely. The Marriott was not a cheap hotel, but free transportation was hopefully an incentive for people to book a room. That being said, I cannot even believe what happened next.

    We were supposed to have two shuttles back to the hotel...one at 10pm (for older guests) and one at 11pm for the rest of our guests. THE SHUTTLES NEVER SHOWED UP!! Our elderly guests were waiting outside for over an hour. I am absolutely DISGUSTED by this unprofessional behavior and the fact that my grandparents were stranded outside waiting. Unfortunately, this was unknown to me at the time and by 11pm, everybody was still there, waiting. At 11:30 after our planner called Joshua's a 24 person shuttle finally showed up. The only problem here was that IT COULDN'T FIT EVERYONE. We were supposed to have a 50 person school bus show up, but they sent a small shuttle instead. In what world does this make sense? People ended up driving home and shuttling people back and fourth to the hotel, instead of Joshua's. Our wedding was perfect in every other aspect EXCEPT for the Joshua's disaster. I'm not sure how often this happens with Joshua's but if you are a bride, take my advice and try to avoid the possibility of this happening. I was embarrassed and very disappointed.
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    Jessica Sent on 01/22/2015
    0.6 out of 5 rating
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    I called to price a party bus for 2hrs, just long enough to get the wedding party from the church to the reception. They charge for time as soon as they leave their place, not the pickup time, so I asked for a quote for 3 hrs. I mentioned it being for a wedding. When I called to book after being quoted 450, they said they didn't realize it was a wedding and actually it was $750 instead. That is a HUGE INCREASE!! I then called around, and yes weddings are more expensive, but no one increased the price THAT much. They said it was a "tariff" that CT charges them. The Dept of Consumer Protections did not think that that sounded correct, and I have filed a formal complaint which will be looked into. The manager told me "we will book up anyway" and was unwilling to honor their first quoted price for services, even after I offer to pay an extra 30% because it was a wedding. IT IS A TRAVESTY TO TAKE ADVANTAGE OF BRIDES THIS WAY!!!!!
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    Mackenzie Sent on 05/29/2018
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    I am absolutely disgusted and horrified at the experience I had with Joshua's. I booked the rides for my wedding back in September 2017, and was informed the week of my wedding in May 2018 that the bus was unavailable because it had broken down and they would be bumping me down to a 24 person instead of a 38 person... unacceptable. After putting that stress on us, they called two days before and said they repaired the 38 person and it was available again. THEN comes the wedding day, where the driver dropped off wedding party & family for photos and never looped back to pick up my guests who were standing in the rain waiting and, in turn, missed cocktail hour and arrived an hour late to my reception. But that's not it!! Then, for the evening rides returning guests back to their hotels, the bus crashed into a tree (thankfully with nobody on it, so nobody was injured) and they did not provide backup transportation until about an hour and a half later, after we were being asked to leave the venue, and only accommodating HALF of my guests with rides, leaving my guests to wait for ubers and cabs. As you can imagine, this was a true nightmare for us. I got in touch with someone from their customer service team the following day who informed me they could not fully refund me for this nightmare experience because "they have a business to run" - how about my wedding day that you nearly ruined? Honestly, this is disgusting business practice and they should be ashamed of themselves. Needless to say, would NOT recommend them on any level...
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    Maribelle Sent on 11/06/2017
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    Joshua's Limousine promises to exceed your expectations.....THEY DO NOT!
    Joshua's Limousine was hired for transportation to a wedding in July at Harkness Park in Waterford CT. The driver, Michael, was very unprofessional, obnoxious and very unaccommodating. From the time we arrived at our destination, he wanted everyone to exit the limo immediately. His intent was to leave everyone in the parking lot at Harkness Park. We asked him to please drive around and drop the parties off at the amphitheater where the wedding was being held, he refused. After practically begging him, he finally agreed to drive around to the amphitheater. He proceeded to drive from the parking lot to the amphitheater leaving the father of the bride behind in the parking lot. He refused to turn around and pick up the father of the bride. Once at the amphitheater he proceeded again to rush everyone out of the limousine.
    We contacted Johsua's Limousine three times to advise them of our experience. We spoke to Catherine, and then Christine, the manager, who advised she would speak with the driver and get back to us. We also left a voicemail for the owner, Gary McKeon. We never heard back from anyone. Needless to say, we are extremely dissatisfied with the service provided by this company. I would NOT RECOMMEND them to anyone. They should make it their mission to ensure their drivers provide everyone the best possible service. The driver's mission should have been to provide the clients with superior service from start to finish. The driver's should be expected to arrive at the location with a smile, be polite and friendly toward the clients. These drivers are representing your company and if they fail to provide the service expected by the client then your business fails the client as well.
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    Jessica Sent on 06/04/2011
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    Very Disappointed! I booked Joshua's at the MGM Bridal Show about 6 months before my Wedding. I had waited to book with them so that I could get the Bridal show price and save some money. I met a Wonderful Driver, I believe his name was Allen. When I signed the contract, I asked that Allen could be our driver, I got along with him, he was very interactive, Funny, and seemed like a genuine person. The day of the Wedding came, I will say, the driver showed up ON time, maybe 5 minutes late, but I will forgive that. Out steps this man, that is NOT Allen. He looks like he just left the set for The Adams Family, like the Uncle that is on there. YEAH, I was NOT happy, and NO i am not basing this on looks, I am just describing him because it was actually pretty funny and me and my husband and bridal party joke about it.

    So he comes around the car, doesnt introduce himself...I had to say, "Hi, I'm the Bride, Jessica, nice to meet ya, your name??" Very unprofessional. So in the meantime, I had asked for no corny teddy bears on the limo, so I asked him, and he says, "Oh yeah, I got it!!" in this snotty voice! ugh. wow! So we all get in...put up the privacy window, and the whole ride to the church were falling off our seats because of his stop and go driving. I literally almost went a** over tea kettle a couple times. Then we got to the church and he wanted me to give him my credit card and sign the receipt...Listen, im just trying to get married here, that was NOT the right time. So my wedding planner thank god stepped in and told him we would do it later. Then we were on our way to the reception, again, stop and GO...horrible! Then we get out and we have to pay an extra $100 because we went over TIME, and I didnt add up the time because I just wanted to get the party started, so who knows if it was even accurate, we probably ran over by 10 minutes for all i know. And he didnt even tell me he was going to charge me, he justs says "sign here"...and I asked what it was for and thats when he told me...so all in all I ended up paying $480 for a ride from my house to the church, to the church to the reception, GOOD THING WE DIDNT MAKE ANY MORE STOPS FOR PICTURES! I would never use them again! They are like a car salesman, do anything to twist your arm to go with them, and then punk you in the end!
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