Skip to main content
Weddings

Jo's Custom Cakes and Catering, Inc Reviews

Jo's Custom Cakes and Catering, Inc

Jo's Custom Cakes and Catering, Inc

Smyrna, TN
5.0 out of 5 rating, 76 Reviews
View more information

Reviews

5.0 out of 5 rating
5.0 out of 5 rating
76 Reviews
99% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    5 out of 5 rating

Awards

76
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • M
    Michelle Sent on 05/27/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding cake was amazing!!! It was beautiful to look at, but also tasted amazing! We've truly enjoyed working with Jo as she designed and made our cake. She also went out of her way to work with my peanut allergy to make sure there was no chance of cross contamination or any chance of a reaction from our cake. Jo is amazing, her cakes are incredible and she is who you want to make your wedding cake! :)

    Jo's Custom Cakes and Catering, Inc's reply:

    Thanks Michelle- we loved making your cake for you! Keep in touch with us!!
  • M
    Matthew S. Sent on 03/30/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The perfect wedding cake!

    I can’t say enough good things about Jo’s Custom Cakes! They set up a really nice tasting for us so we were able to make an informed decision about flavors and walk through all of our questions with them. My wife had some dietary restrictions and they were able to handle these with no issue. They were extremely responsive to emails and messages and made sure to get plenty of feedback from us to deliver the cake that we wanted. They even made some sugar sculptures of our pets to hide around the cake which was a really fun touch! The cake was unbelievably beautiful and tasted amazing. If I need a custom cake for an event in the future this is the only bakery I’ll be going to.

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you Matt for the kind words! We LOVED working with you to make your gorgeous green wedding cake! We hope you and Samantha have a long, love-filled life together! Please keep in touch with us!
  • Caitlin
    Caitlin S. Sent on 12/27/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Incredible!!!

    Oh goodness, I don't even know where to start with how much I love working with Jo. Jo has been a part of creating cakes and catering some family events for us for over 10 years now, and has always gone above and beyond with how good everything tastes and the wonderful service she provides. When I got engaged in June 2020, she was the first vendor we reached out to to lock in our wedding date (almost a year and a half away) because I knew there was no way we'd go with anyone else. My now husband got to meet Jo for the first time at our food and cake tasting, and he was just as impressed as I always have been! She made the experience so fun and we couldn't have been happier with the entire process. We had many ideas and changes throughout the planning process, and Jo and her team were always quick to respond or offer up a great idea! She and her team had a perfect understanding of what we wanted to accomplish for our wedding, and if there was one vendor I knew I didn't need to worry about, it was Jo! She and her sweet mother even came out to our venue with me prior to the wedding day to take a look at everything, and was always very communicative and clear about what needed to be done, taken care of, who needed to provide what, etc. She knocked everything, and I mean EVERYTHING, out of the park. She even coordinated bartending services for us when our original plan fell through a few weeks out, and her staff took wonderful care to make sure my husband and I got to eat everything on our wedding day!! Our cocktail hour included a mashed potato bar and tomato soups and grilled cheeses, which our guests were tickled over! For dinner, we did a mix of southern comfort food, including barbeque, chicken, rolls, mac and cheese, green beans, and hashbrown casserole (Which has now become my favorite dish!). We had guests that came up to us raving about how great everything tasted, and that they were shocked and happy that they were allowed to have portions of everything offered (rather than having to choose one or the other main dishes). We had vegans and vegetarians that absolutely loved their meals as well! When it came to desserts, I knew no one could do it better than Jo! Our wedding cake (snickerdoodle and almond flavored) and groom's cake (triple chocolate flavored) were perfectly decorated and tasted AMAZING. Jo also crafted the perfect outdoor s'mores bar for us, and went above and beyond what I had imagined for it! We wanted to add some fun extras like candy toppings, and Jo created a whole MENU display of different s'mores combinations, added cookies, and other wonderful treats! It was one of our and our guests favorite parts of the whole evening!! The food was so good, we literally ordered it again for our Christmas dinner this year! There aren't enough words to express how grateful we all are for Jo and her team, and how thankful we are that they were a part of the best day of our lives. We have already talked with Jo about our next cake project and cannot wait to keep working with her in the future!! If you need a caterer or baker for your event, wedding, birthday, etc, you should stop now and just call Jo because she will handle everything with perfection!!
  • illustration stars

    Are you interested?

    Send a message
  • E
    Emily B. Sent on 01/04/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Fantastic!

    We were looking for something specific for our wedding cake flavor. Since we were having a winter wedding, we wanted to have a heartier cake. We decided on Carrot Cake for the wedding cake and German Chocolate for the grooms cupcakes.
    We did tastings with 6 wedding cake bakers, and no one wowed us until Jo! We did a tasting with her and we were wowed! Her Carrot Cake w/White Chocolate Cream Cheese Buttercream was fantastic! And her German Chocolate Cupcakes were the bomb! She even made one cupcake for us without any nuts for my great niece who has an allergy! Jo is so kind and easy to work with! And the cake was beautiful! Would highly recommend to anyone who wants a cake that not only looks beautiful, but tastes fantastic!

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you for your kind words. We really enjoyed working with you for your special day. Please keep in touch with us!
  • A
    Alyssa M. Sent on 11/23/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing cakes and service

    Jo's cakes are one of a kind! She truly does make the best cakes and she was so easy to work with. Our cake turned out so beautiful and it was delicious!

    Jo's Custom Cakes and Catering, Inc's reply:

    Alyssa you were such a pleasure to work with!! We wish a lifetime of happiness for you! Please keep in touch with us!
  • K
    Kim G. Sent on 09/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful service and amazing talent!

    Jo and her team are wonderful and so very, very talented! We had the best time at our tasting and would recommend them to anyone!

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you, Kim! We're so glad you enjoyed our visit. Looking forward to working with your on your special day!
  • J
    Jamie H. Sent on 10/18/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Outstanding Cake and Customer Service

    Jo's cakes are amazing. Dense yet moist. We had three flavors--strawberry, lemon and traditional vanilla/almond. The strawberry was everyone's, including myself, favorite. She did an amazing job with the custom groom's cake. Everything was perfection.

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you for the kind words Jamie! We had fun with both of your cakes. We pray for a lifetime of happiness for you! Please keep in touch with us.
  • Amanda
    Amanda Sent on 11/13/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    These ladies are the best at what they do! Love the cakes that they made us and not only were they absolutely gorgeous but they tasted like heaven. Jo made a grooms cake that looked like and tasted similar to bacon. The biggest hit of the night! I picked out a cake a like via Pinterest and Jo and her team beyond delivered what I asked for.
  • M
    Miranda Sent on 10/19/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Very willing to work with your schedule and meet your needs!! The best team to work with!
  • A
    Angela Sent on 10/20/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Jo's cakes are amazing!!! We had originally ordered our wedding cake and then I decided to order a surprise Tardis cake for my husband for our rehearsal dinner. After tasting numerous other cakes, none other compared. Also, she was very accomodating with my non dairy needs. The Tardis cake was peanut butter and chocolated frosting, which was amazing!! Our wedding cake was 3 different flavors, white chocolate, strawberry and lemon. If you are looking for a tasty, moist, beautiful and creative cake I hihgly recommend definitely give Jo's Cakes and Catering!
  • A
    Ashley Sent on 10/19/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    They did my children's birthday cake earlier this year and did our wedding cake in September. Both cakes were amazing! They looked wonderful, tasted delicious, and were moist. I will definitely be using them in the future and I have already been suggesting her to anyone looking for a cake :)
  • Miranda
    Miranda Sent on 10/10/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The cake was absolutely delicious! As well as the service, responsiveness, and creativity of the decorators! Thank you all for a delicious addition to our wedding!
  • K
    Kimberly Sent on 07/06/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My daughter got married in June. We decided to use Jo's Custom Cakes based on recommendations from others. Let me just say, Jo did not disappoint. The cupcakes were not only beautiful but delicious as well. We received many comments from guests on how good they were. We will definitely use Jo again!
  • J
    J Sent on 06/23/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Jo and her team are a terrific find. Our cake was beautiful, three-tiered, and topsy-turvey in style with a unique custom built topper. Jo knows what she is doing. The cake was delivered to our a wedding site on time per our exact needs with no hassle (I'm the groom and I didn't even realise it had been set up). Jo and her team take care of everything. Go and have a tasting, you won't regret it!
  • A
    Alex Sent on 06/21/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Jo and Brittany were incredible! Not only did they work with our ideas to create a unique, out of the ordinary cake exactly the way we wanted it, but they also bake the most delicious cakes you will have ever tasted! With so many both common and unique flavor profiles, frosting types, and fillings to choose from, you can truly entirely customize a wonderful wedding cake that you and your guests will never forget. Our wedding guests said that the wedding cake was a true "work of art"!
    Thank you Jo and Brittany, for making our wedding cake unforgettable in every sense!
  • A
    Allyson Sent on 06/02/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I have already told people to use you.

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you so much, Allyson!! We loved working with you and Shane. Please keep in touch with us :)
  • K
    Katelyn Sent on 06/02/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Jo's Custom Cakes and Catering is phenomenal! Jo bakes the best cakes and is dedicated to making your event even more special. She and her staff are very friendly and Jo is a talented baker. We ordered a red velvet cake for our wedding that was so rich, moist and delicious! His groom's cake was a custom marble cake and our guests enjoyed both cakes as much as we did! Her prices are incredibly reasonable and her service is great! My husband and I would highly recommend Jo's Custom Cakes and Catering for weddings and various events.

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you for the wonderful compliments, Katelyn!! We truly enjoyed working with you and you made it all so easy. Best wishes for a long and happy marriage!! Please keep in touch with us :)
  • S
    Shelly Sent on 06/02/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our experience was wonderful. Food and Cake were delivered on time and was delicious. They were all a pleasure to deal with and a lot of fun doing the cake testing!

    Jo's Custom Cakes and Catering, Inc's reply:

    This is so wonderful to hear, Shelly!! Thank you for allowing us to be a part of your special day! You were a pleasure to work with. Please keep in touch with us!
  • C
    Charlotte Sent on 07/15/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    If you are looking for someone to not only make a beautiful cake but one which tastes so delicious then Jo is who you need to contact to make your wedding cake. My daughter and I met Jo at a vendor bridal show in Murfreesboro, TN. My daughter had already been to another vendor bridal show in Nashville. My daughter knew immediately that Jo was the one who she would contact to make her wedding cake. She was such a sweet and caring lady as well as being very professional to work with. Jo can make any size cake you like. My daughter's cake turned out beautiful with each of the 5 layers a different design which Jo helped us to decide on the designs. The groom's cake was not just the usual square cake but a red truck which was like the grooms first vehicle when he started driving. Needless to say, guests were amazed that it was a cake. Jo's cakes are so moist as well as beautiful. Her cakes are very reasonably priced. I brought cake home with me and put it in the refrigerator and it was still moist and delicious weeks after the wedding. You won't find another vendor with all these wonderful talents at such a reasonable price!
  • Z
    Zachary Sent on 06/05/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Joe is amazing.. she has an incredible gift of bringing to fruition the ideas you have for your wedding cake, and surpassing any expectation you had. Our grooms cake was literally a sasquatch drinking a REAL airplane bottle of Jack Daniels No. 7 whiskey. It was jaw dropping, and the detail was breathtaking. I could not imagine having used anyone else. Oh.. and the cakes were the best we tasted! No one else compares.

    Jo's Custom Cakes and Catering, Inc's reply:

    What a fun groom's cake choice, Zachary!! We had so much fun making it for you and we're so happy to hear that you enjoyed it. Thank you for choosing us to be a part of your special day. Please keep in contact with us!
  • M
    Mara Sent on 01/15/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Hands down the best cake I have ever had in my life. I usually don't even like cake (I'm more of a pie person). We went with Snickerdoodle for the main wedding cake and Bacon & Maple for the groom's cake. They were absolutely delicious and full of flavor! The icing designs were stunning, and we received many compliments. Jo was very flexible with the designs so we ended up getting exactly what we wanted.

    Jo's Custom Cakes and Catering, Inc's reply:

    It was such a pleasure to work with you, Mara! Thank you for the wonderful compliments! Best wishes to you and Charley. Please keep in touch with us!!
  • T
    Tori Sent on 01/14/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I wouldn't go anywhere else to get a special custom cake!!! Jo's Custom Cakes was the only bakery in Nashville that would make two heart shaped cheesecakes for my wedding. I was extremely happy with how they looked and they tasted amazing! She was extremely flexible and was very personable with our consultation. The price was very reasonable and she went above and beyond for me!! Definitely would recommend!

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you, Tori! We loved making your special cheesecakes!! It is fun for us to get to do something different once in a while. Best wishes for you!! Keep in touch with us.
  • D
    Danielle Sent on 01/26/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Amazing team We loved our wedding cake! It's exactly what I wanted! My vision my statement was complete with my cake! I can't thank the team enough! And lots of references to give!!

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you for allowing us to be a part of your special day, Danielle!! You were a pleasure to work with. Please keep in touch with us! Best wishes for a long and happy marriage!
  • G
    Gwen Sent on 11/05/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would say run not walk to Jo's Custom Cakes. She came highly recommended by 3 brides I know from work.When my daughter got to Jo's shop for our tasting she was amazed by how good all the flavors were!! She is accommodating, and kind and you leave with a sense of confidence in her. Wedding day delivery was perfect! She over delivered on everything she promised : )

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you, Gwen! It was a breeze to work with you on your daughter's big day. Best wishes to the newlyweds!! Please keep in touch with us!
  • E
    Evans Sent on 11/04/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Jo was amazing from the moment that we met her! She was compassionate, kind and attuned to our needs, her shop is awesome and she provided us with tons of different options at the tasting. The cake itself was even more beautiful than the picture that we gave her, and our guests could not stop talking about how delicious it was. We highly recommend Jo!

    Jo's Custom Cakes and Catering, Inc's reply:

    Thank you for the wonderful compliments! We love getting positive feedback. Please keep in touch with us!!
illustration stars

Are you interested?

Send a message