JL Richards Catering Reviews
Reviews
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![Shae]()
Shae Sent on 10/05/2024The guests were asking for thirds
What a great catering company. Not only was the taste testing with Tyler organized and professional but it was so yummy!! Almost every guest came up to us during our wedding asking who catered our food because it was phenomenal. Not only was the food amazing, but so was the staff and all their help. We also ordered tablecloths and plates from them. We had a little hiccup the day before on the number of tablecloths but Tyler was on it and went out of his way to make sure we got what we needed. We highly highly recommend JL Richards to anyone!! Thank you, Kim and Tyler! -
![Toni]()
Toni Sent on 12/05/202110/23/2021
Our guests could not stop talking about how good our food was. We had beef tips and baked chicken as the main course with a variety of vegetables and sides. Many people went back for seconds. Kim was great to work with and was flexible with last minute changes. The staff who were present for our wedding were very professional. They helped clean up tables and made sure our charger plates did not get thrown away. I would recommend JL Richards to anyone. Quality food for a great price. -
![Steph]()
Steph Sent on 01/21/2020amazing food and great service
We have used JL Richards for a number of larger events and they are always amazing. The food was hot, ready on time, and of course, delicious. I have had a number of people tell me it was the best wedding food they have had. They also cut our cakes and put them out at the buffet table for people. They cut all four of the cakes and put a few out of each so that people had a choice. The employees were so kind and made sure everything went off without a hitch! -
![Ashley]()
Ashley Sent on 10/03/2019They were wonderful!
Not only are they reasonably priced but the food is AMAZING! It's simple home cooked food that everyone enjoys. That staff were fantastic and I would recommend them to any bride! -
![Margo]()
Margo Sent on 10/01/2012I got so many compliments on the food. They have awesome people, awesome prices and awesome prices! I would recommend to anyone! -
![Lucas]()
Lucas Sent on 08/03/2022Excellent food. Great value.
The food is AMAZING! Budget friendly and delicious. The service the day of our wedding was great; our wait staff were personable, helpful, and on top of things. We also rented out tablecloths through them and were able to pick them up a few days early. We had some communication trouble leading up to our event (they are busy people!), but ultimately it didn’t impact our day – everything was as ordered and on time and Tyler was particularly great to work with. We also loved that we were able to take home the yummy leftovers which they packed up for us. -
Joan Sent on 10/09/2017We wanted a pig roast for our outdoor wedding on September 23. We researched area vendors extensively online. We finally chose JL Richards and are so happy with our decision! We were able to sample all of the salads they offer on their catering menu and not only the roast pork and BBQ pork but also the beef and chicken. The food was phenomenal and there was no charge for the tasting! They accommodated all of our needs. Our pig roast included both roast pork and BBQ pork. They displayed a roasting pig onsite which was such a hit for our guests! They had it beautifully dressed with various fruit and vegetables as it cooked. We added chicken to our pig roast and upgraded the plates and silverware to dress up the occasion. They also provided a bartender as well as staff member to cut the cake. The cake-cutting was perfect! They spoke with us prior to cutting to insure they were cutting exactly as we wanted. The bartender was phenomenal. He was very professional, courteous, efficient and fun! He even bartended for an extra couple of hours beyond what was designated on our contract! He also served wine to our guests during dinner. The food was even better than the taste-testing! It was served fresh and hot. They made sure not to bring out the salads until we announced dinner to insure they would be as fresh as possible. The entire staff was extremely friendly and helpful. They were on top of their game and left nothing to chance. They ran like a well-oiled machine, with minimal questions for us during our day. The price is extremely reasonable. There were a couple of times when it was difficult to connect with them during the process leading up to the wedding date, but it turned out perfectly. We were so happy with our pig roast and received rave reviews from our guests. Overall we are extremely impressed with and highly recommend JL Richards. Thank you for all you did to make our day so special!
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![Erin]()
Erin Sent on 09/28/2023Terrible communication, but otherwise great!
We used JL Richards for our wedding. The food was great and the price was good. We recieved a lot of compliments on the food and they were able to meet the needs of both vegetarian and vegan guests. However, the communication with JL Richards was atrocious. We initially sent an email to do a tasting and someone replied quickly and gave us a call to set something up. We paid our deposit shortly after the tasting and did other wedding things. A few months later I had a few questions about adding on appetizers, which I sent by email. I sent a reminder email to that one, another reminder email a week or two later, and a fourth reminder email. I also tried submitting on their form on their website and sending from an alternate email address in case my email address was getting flagged or something. I also tried sending a Facebook message. Nothing. Finally, after weeks of not hearing from them, I called. I talked with Ashley who said they were having trouble with their email. I asked if they had another email address so that I could correspond with them and she said no, the was the only one. When I asked her how I was supposed to communicate with them when they apparently weren't getting my emails, she didn't have a response. When I asked Ashley about the appetizers she provided a response but then also could not locate my reservation sheet and had me text it to her (a little concerning). She then said that since I had her phone number, I could use that to correspond.
Another few months later I had another question and I texted Ashley. No response. I emailed them again. No response. I sent SEVERAL reminders emails, from multiple emails addresses, and even added on read receipts. They were reading my emails - but not responding. It was a month before the wedding and I wanted to confirm details. I called them again and talked to Kim and she confirmed and said she'd send the final bill and to look it over and call with any questions. I reviewed it and it was missing the appetizers so I called and she said she'd add it on and re-send. She did. A day later we then had 2 people who couldn't come to the wedding (this was still a week before) and asked if we could change numbers. She replied at night and said yes, no problem at all, that she would send the updated bill when she got to work the next day. At this point I was thinking "well, maybe they start giving you more attention as the date gets closer?" because she had responded to a few of my emails. But I was wrong. Because I sent Kim THREE emails to remind her to update the bill and send it to me before we came in to pay our final bill and she never did. We had to go in to pay and tell them that the bill needed to be updated before we paid and they did that no problem.
Overall, the people that work at JL are nice, the wait staff at the venue was good, and the food and prices were good - but the extremely poor communication caused a lot of extra stress in an already very stressful time.
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