Jericho National Golf Club Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
24 reviews
91% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
24
+5
User photos
Weddingwire
4.6/5
24 reviews
Google
4.6/5
149 reviews
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Featured
Kelly J. Sent on 10/02/20244.8 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Beautiful venue! Great food and staff!
We were very happy we chose Jericho for our 9/14/24 wedding! Chris and Janet were awesome. We had our ceremony onsite outdoors. It looked great and fit about 115 guests comfortably. We luckily had great weather, the backup plan in case of rain is to hold the ceremony in the ballroom. Cocktail hour was indoors and outdoors and our guests enjoyed the food and were able to get drinks quickly. We appreciated that taxes were included in the per person cost as well as the bar package and cocktail hour food. Our smaller centerpieces with candles were covered by Jericho's package but we upgraded half of our arrangements so we paid the difference to the Pod Shop in New Hope--also great to work with! Good size dance floor for the number of guests we had. We only booked 6-7 months in advance but our wedding was beautiful!We were very happy we chose Jericho for our 9/14/24 wedding! Chris and Janet were awesome. We had our ceremony onsite outdoors. It looked great and fit about 115 guests comfortably. We luckily had great weather, the backup plan in case of rain is to hold the ceremony in the ballroom. Cocktail hour was indoors and outdoors and our guests enjoyed the food and were able to get drinks quickly. We appreciated that taxes were included in the per person cost as well as the bar package and cocktail hour food. Our smaller centerpieces with candles were covered by Jericho's package but we upgraded half of our arrangements so we paid the difference to the Pod Shop in New Hope--also great to work with! Good size dance floor for the number of guests we had. We only booked 6-7 months in advance but our wedding was beautiful!-
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+3 photos
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Ann S. Sent on 10/31/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best wedding ceremony and reception venue!! You must see!!!!!
We are completely thrilled with our choice of having our daughter’s wedding ceremony and reception at the Jericho; it was the perfect venue!!! They had it all, from phenomenal staff to incredible food (not kidding the food from appetizers to cake was phenomenal!!) to top notch facilities, not to mention the stunning views of the golf course. We could not have asked for better! They truly make you feel like VIPs throughout the weekend and their top notch events team, especially Christine Niessen, banquet manager, helped ensure that everything ran smoothly behind the scenes. We hosted our ceremony outside on their beautiful brand new outdoor space overlooking the golf course and the brilliant fall colors. The cocktail hour was on the fist floor (indoor/outdoor) on the patio followed by the reception which was upstairs in the banquet room with, again, stunning views of a gorgeous sunset. Guests were in awe of the view (we also lucked out with absolutely perfect weather), how fantastic the food was (tons of delicious choices for one flat fee) and how every detail was perfectly executed. We could not recommend Christine enough. She was so easy to communicate with, always had very helpful suggestions, and went above and beyond helping us. As an example of this, our wedding was destination so rather than throw out all the flowers from the reception, I had asked if we could donate the flowers to a local nursing home. Christine volunteered to transport the flowers herself to the nursing home!!! We were thrilled and so appreciative. I would also like to do a quick shout out to Janet who headed the banquet team and was extremely attentive to the bride and groom and all of our guests!! And cheers to Rich the amazing bartender who was our first friendly hello at Jericho and created a wonderful first impression! A wedding ceremony and reception are a once in a lifetime event. Make sure you have the confidence in your venue and its staff like we did and if you are looking in the New Hope, Pa area, look no further! Jericho is your spot!!We are completely thrilled with our choice of having our daughter’s wedding ceremony and reception at the Jericho; it was the perfect venue!!! They had it all, from phenomenal staff to incredible food (not kidding the food from appetizers to cake was phenomenal!!) to top notch facilities, not to mention the stunning views of the golf course. We could not have asked for better! They truly make you feel like VIPs throughout the weekend and their top notch events team, especially Christine Niessen, banquet manager, helped ensure that everything ran smoothly behind the scenes. We hosted our ceremony outside on their beautiful brand new outdoor space overlooking the golf course and the brilliant fall colors. The cocktail hour was on the fist floor (indoor/outdoor) on the patio followed by the reception which was upstairs in the banquet room with, again, stunning views of a gorgeous sunset. Guests were in awe of the view (we also lucked out with absolutely perfect weather), how fantastic the food was (tons of delicious choices for one flat fee) and how every detail was perfectly executed. We could not recommend Christine enough. She was so easy to communicate with, always had very helpful suggestions, and went above and beyond helping us. As an example of this, our wedding was destination so rather than throw out all the flowers from the reception, I had asked if we could donate the flowers to a local nursing home. Christine volunteered to transport the flowers herself to the nursing home!!! We were thrilled and so appreciative. I would also like to do a quick shout out to Janet who headed the banquet team and was extremely attentive to the bride and groom and all of our guests!! And cheers to Rich the amazing bartender who was our first friendly hello at Jericho and created a wonderful first impression! A wedding ceremony and reception are a once in a lifetime event. Make sure you have the confidence in your venue and its staff like we did and if you are looking in the New Hope, Pa area, look no further! Jericho is your spot!! -
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Steven W. Sent on 05/29/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Great venue and service
Jericho was a great venue for a wedding. We held our rehearsal dinner and wedding here. It has great views, service, and overall experience. We loved working with Liz throughout the whole process. She was great to work with. The bartenders and staff were very helpful.Jericho was a great venue for a wedding. We held our rehearsal dinner and wedding here. It has great views, service, and overall experience. We loved working with Liz throughout the whole process. She was great to work with. The bartenders and staff were very helpful.Jericho National Golf Club's reply:
Thank you, Steve!
We wish you and Jess a lifetime of happiness on behalf of Jericho National Golf Club!
Sincerely,
Liz -
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E948E6B0F7E181A59Fff75Efe255794928D6Ead6 Sent on 01/04/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Jericho National Golf Club
We worked with Liz and David at Jericho and they were incredible. They listened to each detail of the wedding and offered many helpful suggestions when stuck. Also, their team was amazing and so accommodating the night of. They even brought me a drink to the dance floor at one point. Service was 10/10. If you want a venue who cares about you individually and is not just another wedding factory, Jericho is the place for you.We worked with Liz and David at Jericho and they were incredible. They listened to each detail of the wedding and offered many helpful suggestions when stuck. Also, their team was amazing and so accommodating the night of. They even brought me a drink to the dance floor at one point. Service was 10/10. If you want a venue who cares about you individually and is not just another wedding factory, Jericho is the place for you.Jericho National Golf Club's reply:
Hi Chelsea,
Thank you so much for sharing your experience! Being part of your big day is one of my favorite memories from this past year at Jericho! Wishing you and Eli all the best in the new year!
With much appreciation,
Liz and the Team at Jericho -
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Jelena Sent on 05/14/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Can’t describe how amazing Jericho staff are
From the first moment we went to see our venue option at Jericho and met with Dolly we knew right away that would be the spot we would celebrate our wedding day .
Dolly is so amazing we can’t even describe how great , helpful and kind she is . She helped us with stuff she didn’t have to but she did . She went above and beyond to make our day beyond special and we will forever be thankful
To her . She is one of a kind along with all the staff and Jericho . It’s beautiful, clean and beyond your expectation place and service . We will never forget what Jericho did for us , thank you so
Much !!!From the first moment we went to see our venue option at Jericho and met with Dolly we knew right away that would be the spot we would celebrate our wedding day .
Dolly is so amazing we can’t even describe how great , helpful and kind she is . She helped us with stuff she didn’t have to but she did . She went above and beyond to make our day beyond special and we will forever be thankful
To her . She is one of a kind along with all the staff and Jericho . It’s beautiful, clean and beyond your expectation place and service . We will never forget what Jericho did for us , thank you so
Much !!! -
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Robin Sent on 10/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kate and Jess were amazing! They were so great in making sure we were taken care of all day! There were no surprises or situations that they weren't able to handle! The grounds of the golf course were absolutely beautiful! It was a stress-free experience! They were flexible and so easy to work with! Definitely a 5 star venue!!Kate and Jess were amazing! They were so great in making sure we were taken care of all day! There were no surprises or situations that they weren't able to handle! The grounds of the golf course were absolutely beautiful! It was a stress-free experience! They were flexible and so easy to work with! Definitely a 5 star venue!! -
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Megan Sent on 07/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wow! We are so fortunate to have had our wedding reception at Jericho under the guidance of Carmella and her staff! The cocktail hour and ballroom easily held our 212 guests! The communication from Carmella was quick, honest, and accommodating! The last two months leading up to our wedding was filled with tasks to accomplish, but our reception and everything being done at Jericho was no worry at all! Carmella contacted all of our vendors for us leading up to the big day which was unbelievable! The grounds at Jericho are beautifully kept and an ideal place for fun wedding party pictures! We cannot thank the club enough for accommodating our picture taking requests! Thank you Jericho for our perfect day!Wow! We are so fortunate to have had our wedding reception at Jericho under the guidance of Carmella and her staff! The cocktail hour and ballroom easily held our 212 guests! The communication from Carmella was quick, honest, and accommodating! The last two months leading up to our wedding was filled with tasks to accomplish, but our reception and everything being done at Jericho was no worry at all! Carmella contacted all of our vendors for us leading up to the big day which was unbelievable! The grounds at Jericho are beautifully kept and an ideal place for fun wedding party pictures! We cannot thank the club enough for accommodating our picture taking requests! Thank you Jericho for our perfect day! -
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Jennifer Sent on 06/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Our wedding at Jericho was absolutely beautiful and amazing. Pat and Carmella made our entire experience great. They were accommodating and responsive and so easy to deal with. Carmella was our day of coordinator and just did an absolutely amazing job setting up our customized centerpieces, table names, signature drink, custom guest book and memories table. Our sweetheart table was also amazingly decorated.
The cocktail hour was awesome. Delicious appetizers including an amazing risotto station! The ballroom looked stunning for the reception. They worked with us on our colors and upgrades to a few linens.
Carmella stayed until the whole thing was over and even packed up all of our things for us including leftover cake.
The property is gorgeous. The view from the ballroom looking out onto the golf course is just stunning. ALL of our guests had a great time and can't stop telling us now wonderful everything was.
Thank you for an unforgettable wedding!Our wedding at Jericho was absolutely beautiful and amazing. Pat and Carmella made our entire experience great. They were accommodating and responsive and so easy to deal with. Carmella was our day of coordinator and just did an absolutely amazing job setting up our customized centerpieces, table names, signature drink, custom guest book and memories table. Our sweetheart table was also amazingly decorated.
The cocktail hour was awesome. Delicious appetizers including an amazing risotto station! The ballroom looked stunning for the reception. They worked with us on our colors and upgrades to a few linens.
Carmella stayed until the whole thing was over and even packed up all of our things for us including leftover cake.
The property is gorgeous. The view from the ballroom looking out onto the golf course is just stunning. ALL of our guests had a great time and can't stop telling us now wonderful everything was.
Thank you for an unforgettable wedding! -
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User2115254 Sent on 05/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This Venue was the best. Our wedding planner was there every step of the way and we couldn't have asked for better weather. We are just so thrilled we chose this place and you will be too!This Venue was the best. Our wedding planner was there every step of the way and we couldn't have asked for better weather. We are just so thrilled we chose this place and you will be too! -
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Dinah Sent on 05/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Carmella was amazing. Very thoughtful and helpful. A pleasure to work with!!!Carmella was amazing. Very thoughtful and helpful. A pleasure to work with!!! -
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Kim Sent on 04/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Carmella Bryant was amazing from the first phone call to the end of the party. She was friendly, efficient and professional. I enjoyed working with her on Claudia's Sweet 16 every step of the way!!! This is my second party at Jericho. It's a great place for an event!!!Carmella Bryant was amazing from the first phone call to the end of the party. She was friendly, efficient and professional. I enjoyed working with her on Claudia's Sweet 16 every step of the way!!! This is my second party at Jericho. It's a great place for an event!!! -
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Cristin Sent on 04/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had the most perfect wedding. Carmella was just wonderful! We are so lucky she was there from the start. As the bride, i couldn't have gotten through without her. Everyone will know that Jericho is the best place and most beautiful!We had the most perfect wedding. Carmella was just wonderful! We are so lucky she was there from the start. As the bride, i couldn't have gotten through without her. Everyone will know that Jericho is the best place and most beautiful! -
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User2092693 Sent on 04/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue and great people. Would reccommend to anyone.Great venue and great people. Would reccommend to anyone. -
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User2020070 Sent on 01/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jericho was an absolutely beautiful venue. The panoramic windows provided a breathtaking view of the golf club for all of our guests. The food was incredible! The staff was professional and friendly and very accommodating! I would highly recommend Jericho for any event!Jericho was an absolutely beautiful venue. The panoramic windows provided a breathtaking view of the golf club for all of our guests. The food was incredible! The staff was professional and friendly and very accommodating! I would highly recommend Jericho for any event! -
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Jennifer Sent on 11/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jericho was an amazing place to have my wedding reception. The view is spectacular, the space is beautiful, and the food delicious. My wedding was almost a month ago and our guests are still talking about it. Pat Quiqley, the event coordinator, was fabulous. She was incredibly friendly, organized, accommodating, and thorough. From the moment we started working with her, she far exceeded our expectations. I can't recommend Pat, Dean (the chef), and Jericho enough.Jericho was an amazing place to have my wedding reception. The view is spectacular, the space is beautiful, and the food delicious. My wedding was almost a month ago and our guests are still talking about it. Pat Quiqley, the event coordinator, was fabulous. She was incredibly friendly, organized, accommodating, and thorough. From the moment we started working with her, she far exceeded our expectations. I can't recommend Pat, Dean (the chef), and Jericho enough. -
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Eileen Sent on 06/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful setting! Beautiful views! Amazing staff !Amazing food! Huge dance floor! Beautiful reception hall! Went over and above expectations! Thankyou for a wonderful memorable time!Beautiful setting! Beautiful views! Amazing staff !Amazing food! Huge dance floor! Beautiful reception hall! Went over and above expectations! Thankyou for a wonderful memorable time! -
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Jennifer Sent on 08/12/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We checked out a lot of places online to have our wedding reception at. Jericho was the first (and only) place we visited. The second we walked into the banquet hall and saw the view looking out over the rolls hills of the golf course, we were sold. We were invited to their annual bridal show (which is free to attend) and we able to sample some of their food their -- all of which was amazing! On our wedding day, we were NOT disappointed. The food was delicious (and no one went hungry because there was plenty of it)! The staff was absolutely amazing. They were so friendly to all of our guests and went out of their way to make sure my husband and I had everything we needed. Everyone was great & it was so nice to just show up on my wedding day & not have a single worry. They aren't that well known (I didn't know they existed until someone mentioned them to me) but they are definitely a hidden gem! Absolutely amazing -- I would recommend them to anyone!We checked out a lot of places online to have our wedding reception at. Jericho was the first (and only) place we visited. The second we walked into the banquet hall and saw the view looking out over the rolls hills of the golf course, we were sold. We were invited to their annual bridal show (which is free to attend) and we able to sample some of their food their -- all of which was amazing! On our wedding day, we were NOT disappointed. The food was delicious (and no one went hungry because there was plenty of it)! The staff was absolutely amazing. They were so friendly to all of our guests and went out of their way to make sure my husband and I had everything we needed. Everyone was great & it was so nice to just show up on my wedding day & not have a single worry. They aren't that well known (I didn't know they existed until someone mentioned them to me) but they are definitely a hidden gem! Absolutely amazing -- I would recommend them to anyone! -
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Nicole Sent on 05/28/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We absolutely loved our wedding reception at Jericho!! Carmella and her staff did a wonderful job to make everything look beautiful and I couldn't have asked for more! The food was delicious and the service was great. You won't be disappointed! :)We absolutely loved our wedding reception at Jericho!! Carmella and her staff did a wonderful job to make everything look beautiful and I couldn't have asked for more! The food was delicious and the service was great. You won't be disappointed! :) -
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User2330102 Sent on 09/23/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent beautiful venue. Carmella was amazing to work with! Chef Dean outdid himself with the entrees.Excellent beautiful venue. Carmella was amazing to work with! Chef Dean outdid himself with the entrees. -
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Renwick Sent on 07/01/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Carmella is an EXCELLENT and such a PROFESSIONAL event planner. She made planning my daughters graduation party very easy and flawless ! There was no task too big or too small for Carmella to handle.Carmella is an EXCELLENT and such a PROFESSIONAL event planner. She made planning my daughters graduation party very easy and flawless ! There was no task too big or too small for Carmella to handle. -
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Christine L. Sent on 01/15/20234.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great value in Bucks County
This venue is very pretty, spacious with a large ballroom with large picturesque windows that is truly an amazing value compared to other venues out there when you consider what you get that is included in the price per person. The food was absolutely excellent (especially the cocktail hour) and management were pretty flexible with my special requests of decorating a day earlier, adding a late-night bite station, etc. I would definitely recommend it if you are looking for a larger wedding venue at a great value in Bucks County!This venue is very pretty, spacious with a large ballroom with large picturesque windows that is truly an amazing value compared to other venues out there when you consider what you get that is included in the price per person. The food was absolutely excellent (especially the cocktail hour) and management were pretty flexible with my special requests of decorating a day earlier, adding a late-night bite station, etc. I would definitely recommend it if you are looking for a larger wedding venue at a great value in Bucks County!Jericho National Golf Club's reply:
Hi Chrissie,
Thank you so much for your kind praise and for taking the time to write this review of our venue! We are wishing you and Szymon all the wedded bliss in the world!!!
With gratitude,
Liz and the Team at Jericho -
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Michelle H. Sent on 03/15/20233.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The experience was pleasant and beautiful all wrapped in one
The venue itself is absolutely beautiful. The staff was beyond helpful and sufficient. There were very few hiccups along the entire experience but nothing that the staff did not make up for immensely. I would highly recommend hosting an event here again for anyone asking!The venue itself is absolutely beautiful. The staff was beyond helpful and sufficient. There were very few hiccups along the entire experience but nothing that the staff did not make up for immensely. I would highly recommend hosting an event here again for anyone asking!Jericho National Golf Club's reply:
Thank you for taking the time to review our venue and shout out to our staff, Michelle! I sincerely hope you and Freddy have had a blissful first five months of marriage! We would love for you to post some pictures if you get a chance of what was such a stunning celebration!
Best wishes,
Liz
Banquet Director
Jericho National Golf Club -
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Hema Sent on 06/13/20151.3 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
NOT for ETHNIC WEDDINGS! We chose this place due to the beauty of the area and Pat's welcome.My sister got married on 5/9/15. Pat, was our initial event coordinator&we were confident that she was going to do a great job because she sincerely had her heart set on it.We were grateful she was so accommodating w/the several changes in dates. Even more excited that the weather was going to be perfect for a wedding!She said it was going to be the country club's first ethnic wedding, and they were honored to do it! Unfortunately she had gone on a medical leave just before the wedding & we were "handed off" to the other staff. But she reassured us that they would take care of us.It was far from what you pay for a normal venue.From the time we spoke w/Carmella, to the day of the wedding her&Jeff the manager were unhelpful.They assured us they would take care of everything.From the place cards,assigning tables,directing guests-NOTHING WAS DONE!Even when the bridal party arrived Carmella had no plan of action to get out party to the bridal suite or made efforts to distract oncoming guests.They didn't arrange the "bridal locker room" w/food until we arrived.Nor did she orient my sister/the bridal in getting us out on time.In fact,she didn't once come to assist, but stood there w/ no responses.I had my wedding at the Forsgate Country Club, and the event coordinator, Jessica was always constantly by my side making sure everything was done in a timely fashion.The manager, Jeff, I think, was this creepy white guy, who was commenting on the girls,was rude to not only us,but the guests as well towards the end, and on top of it served us cheap liquor&drinks!They didn't even make announcements for dinner, last calls, dessert or arrange for the bride and groom to cut the cake!After paying all that money and the service received, can't believe that the manager tried to cheat us on an add'l $1,000 to our already signed contract!Not worth it, better places in PA! Do more research.NOT for ETHNIC WEDDINGS! We chose this place due to the beauty of the area and Pat's welcome.My sister got married on 5/9/15. Pat, was our initial event coordinator&we were confident that she was going to do a great job because she sincerely had her heart set on it.We were grateful she was so accommodating w/the several changes in dates. Even more excited that the weather was going to be perfect for a wedding!She said it was going to be the country club's first ethnic wedding, and they were honored to do it! Unfortunately she had gone on a medical leave just before the wedding & we were "handed off" to the other staff. But she reassured us that they would take care of us.It was far from what you pay for a normal venue.From the time we spoke w/Carmella, to the day of the wedding her&Jeff the manager were unhelpful.They assured us they would take care of everything.From the place cards,assigning tables,directing guests-NOTHING WAS DONE!Even when the bridal party arrived Carmella had no plan of action to get out party to the bridal suite or made efforts to distract oncoming guests.They didn't arrange the "bridal locker room" w/food until we arrived.Nor did she orient my sister/the bridal in getting us out on time.In fact,she didn't once come to assist, but stood there w/ no responses.I had my wedding at the Forsgate Country Club, and the event coordinator, Jessica was always constantly by my side making sure everything was done in a timely fashion.The manager, Jeff, I think, was this creepy white guy, who was commenting on the girls,was rude to not only us,but the guests as well towards the end, and on top of it served us cheap liquor&drinks!They didn't even make announcements for dinner, last calls, dessert or arrange for the bride and groom to cut the cake!After paying all that money and the service received, can't believe that the manager tried to cheat us on an add'l $1,000 to our already signed contract!Not worth it, better places in PA! Do more research. -
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Prema Sent on 07/06/20150.4 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 0.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
I was not happy with the service provided by Carmella and her team. I had worked with Pat Quigley prior to that and felt confident that she understood our needs. One month before the wedding I was told that Carmella would be handling my reception. I was extremely upset by their choice. Nonetheless, I worked with Carmella. I remained positive that everything would still go as desired. For starters, the set up for the cocktail hour looked horrendous when the bridal party arrived - people were basically sprawled all over the entrance. It was very clear that Carmella and her staff were not equipped to handle a wedding of that size AT ALL. The reception hall was extremely dark - making it difficult to take pictures and my pictures in turn had to be adjusted because of the lighting. It was a wedding reception, not a club. Carmella and her staff did not even think to adjust the lighting and relied solely on the up-lighting that my vendors provided - I had to personally go to her and ask her to turn up the lights in the hall and even then, it was turned right back down. I had given her a gift card box, which I directed her staff to put on the gift table and to create a sign. Nothing was put up - it was a mystery to our guests and almost everyone had asked me where they could put their gifts. Being the bride, these are not questions that I need to field. It is the job of the wedding coordinator to direct guests. No direction was given to the DJ regarding how tables were going to be called out - so it became a disorganized free-for-all. I was told that she would discuss this with the DJ and provide him with direction. That clearly was not done. There was quite a bit of food left over after the dinner - we used an outside vendor, not the Club's kitchen. Somehow, without even discussing this with my or my parents (who paid that vendor a rather large sum of money), they threw all of the left over trays away. In addition, there was no last call for dinnerI was not happy with the service provided by Carmella and her team. I had worked with Pat Quigley prior to that and felt confident that she understood our needs. One month before the wedding I was told that Carmella would be handling my reception. I was extremely upset by their choice. Nonetheless, I worked with Carmella. I remained positive that everything would still go as desired. For starters, the set up for the cocktail hour looked horrendous when the bridal party arrived - people were basically sprawled all over the entrance. It was very clear that Carmella and her staff were not equipped to handle a wedding of that size AT ALL. The reception hall was extremely dark - making it difficult to take pictures and my pictures in turn had to be adjusted because of the lighting. It was a wedding reception, not a club. Carmella and her staff did not even think to adjust the lighting and relied solely on the up-lighting that my vendors provided - I had to personally go to her and ask her to turn up the lights in the hall and even then, it was turned right back down. I had given her a gift card box, which I directed her staff to put on the gift table and to create a sign. Nothing was put up - it was a mystery to our guests and almost everyone had asked me where they could put their gifts. Being the bride, these are not questions that I need to field. It is the job of the wedding coordinator to direct guests. No direction was given to the DJ regarding how tables were going to be called out - so it became a disorganized free-for-all. I was told that she would discuss this with the DJ and provide him with direction. That clearly was not done. There was quite a bit of food left over after the dinner - we used an outside vendor, not the Club's kitchen. Somehow, without even discussing this with my or my parents (who paid that vendor a rather large sum of money), they threw all of the left over trays away. In addition, there was no last call for dinner -
Quality of service
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